# Best Chatbots Software for Small Business - Page 3

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 761

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,400+ Authentic Reviews
- 761+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=1437428&focus%5B%5D=3270&focus%5B%5D=61400&focus%5B%5D=574&focus%5B%5D=10366&focus%5B%5D=144283&focus%5B%5D=5884&focus%5B%5D=19432)

Highlighted products: Jotform AI Agents, Fin, Tidio, Zendesk for Customer Service, Podium, Wati, Smartsupp, and Birdeye.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=jotform-ai-agents&focus%5B%5D=fin&focus%5B%5D=tidio&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=podium&focus%5B%5D=wati&focus%5B%5D=smartsupp&focus%5B%5D=birdeye&segment=small-business)

**Sponsored**

### Fin

Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer. Key benefits of Fin AI Agent: - Automates complex tasks such as refunds, transaction disputes, and technical troubleshooting. - Easy to configure with a no-code experience that anyone on your team can manage. - Works with any helpdesk, including Salesforce, HubSpot, and Freshdesk – no migration required. - Affordable at scale with pricing starting at just $0.99 per outcome. - Provides complete visibility and control through tools to analyze, train, test, and deploy Fin across all channels. - Engages buyers as they explore your site, providing instant, relevant answers when intent is highest. - Moves prospects closer to a decision, answering questions about pricing and features, addressing objections, and matching solutions to their needs. - Closes opportunities by guiding qualified buyers to the right next step – booking meetings, starting trials, or handing off to sales with full context. How it works: Fin combines generative AI with deterministic rules to act just like your best human agents. You can give Fin detailed, step-by-step instructions, and it will follow them with speed and reliability – reducing time to resolution and improving customer satisfaction. Under the hood, Fin is powered by Fin APEX 1.0, the highest-performing, fastest model for customer service. Every layer is optimized for accuracy, speed, and reliability, so Fin can handle high volumes and complex queries with confidence. Proof of performance: - Fin resolves 67% of customer queries on average, with rates as high as 93% for some teams. - Trusted by 6,000+ customer service teams, including the world’s leading AI companies like Anthropic. - In independent tests, Fin consistently outperformed competitors, delivering higher resolution rates than Forethought, Decagon, and others. Ranked #1 AI Agent on G2, with the highest number of reviews.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-05T23%3A07%3A27Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3270&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%2Fsmall-business%3Fpage%3D3%26segment%3Dsmall-business&secure%5Btoken%5D=8f4ba918b529822f8e08b689d5e5ab9702297574a31b8eb6c0740fa364769167&secure%5Burl%5D=https%3A%2F%2Fwww.fin.ai%2Fdrlp%2Fai-agent&secure%5Burl_type%5D=custom_url)

### [HelpCrunch](https://www.g2.com/products/helpcrunch/reviews)

HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one. Scale customer communications with AI in all channels while keeping it personal and controllable. The platform combines AI Agents and AI chatbots, omnichannel live chat and shared inbox, knowledge base, and marketing+sales automation tools. Try HelpCrunch for free for 14 days and see how AI can resolve up to 80% of customer questions. 🧠 AI Agents Not your typical chatbot. Not just ChatGPT. Trained exclusively on your content and fully under your control. ⏵ Save time, reduce workload – automatically handle up to 80% of customer questions. ⏵ Scale without hiring – create multiple agents for different products, workflows, or tasks. ⏵ Be everywhere your customers are – live chat, iOS/Android, Facebook, Instagram, WhatsApp, Telegram, Viber. ⏵ Reliable answers only – near-zero hallucinations; anything missing gets routed to your team. ⏵ Handle complexity effortlessly – multi-part questions, follow-ups, topic changes. ⏵ Automate smarter – add AI Agents into chatbot flows for flexible, context-aware automation. 🤖 No-Code AI Chatbots Build custom AI journeys to automate replies, tagging, routing. Works in all channels, zero coding needed. 💬 Live Chat & Multichannel Inbox Manage conversations from website, email, in-app widget, messengers, and social in a single inbox. Assign chats, add tags, track history, and keep context clear across your team. 📚 Knowledge Base
 Build a self-service help center with SEO-friendly articles, categories, and search. Reduce tickets while giving customers 24/7 access to answers. 📧 Email & Campaigns
 Send one-off newsletters, automated onboarding sequences, or targeted campaigns. Segment users by behavior and deliver the right message at the right time. 🎯 Popups & Auto Messages
 Trigger personalized chat messages or popups based on visitor behavior – engage leads instantly, promote offers, and drive conversions. 📊 Analytics & Performance Track AI deflection rates, CSAT, first response times, workload, hours saved by automation, and more. HelpCrunch gives you visibility into both human and AI support. 😉 Why HelpCrunch?
 ⏵ Multichannel by design: web, mobile, messengers, email, and social.
 ⏵ All-in-one: support, marketing automation, and lightweight CRM in one tool.
 ⏵ Scales with your business, from startups to enterprises. ⏵ No-code setup in minutes.
Free migration from other tools. Make service your competitive advantage with HelpCrunch – the secret behind more efficient teams, without extra headcount.

**Average Rating:** 4.7/5.0

**Total Reviews:** 233

#### How Do G2 Users Rate HelpCrunch?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Control:** 9.1/10 (Category avg: 8.8/10)
- **Analytics:** 9.2/10 (Category avg: 8.5/10)
- **Collection of information:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind HelpCrunch?

- **Seller:** [HelpCrunch](https://www.g2.com/sellers/helpcrunch)
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, CA
- **Twitter:** @HelpCrunchCom  
334 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8aebc5e3398081e213240c2e4cdcaf544259de0d31f77d3f268c72801962e49c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4846760%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 83% Small, 15% Medium

#### What Do G2 Reviewers Say About HelpCrunch?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from the **ease of use** of HelpCrunch, finding it intuitive and seamless for support management.
- Users appreciate the **comprehensive features** of HelpCrunch, effectively combining live chat, email, and knowledge base management.
- Users value the **helpful features** of HelpCrunch, enhancing communication and engagement with clients effortlessly.
- Users appreciate the **intuitive live chat** of HelpCrunch, enabling immediate client support and seamless communication.
- Users praise the **excellent customer support** of HelpCrunch, noting fast responses and helpful onboarding assistance.

##### Cons

- Users find the **limited customization** options restrictive, wishing for greater flexibility in widgets and templates.
- Users note that the **live chat loads slowly** in some locations, impacting performance and user experience.
- Users experience **chat issues** such as slow loading times and limitations in functionality needing improvement.
- Users find the **pricing high** for small businesses, especially with additional costs for features like the AI editor.
- Users experience **slow loading** times with HelpCrunch, frustrating their interactions and overall site performance.

#### What Are Recent G2 Reviews of HelpCrunch?

**["Tornado Team Loves HelpCrunch – Essential Live Chat for Our Apps"](https://www.g2.com/survey_responses/helpcrunch-review-12151003)**

**Rating:** 5.0/5.0 stars

_— Tornado D._

[Read full review](https://www.g2.com/survey_responses/helpcrunch-review-12151003)

**["Affordable and Feature-Rich Chat Solution"](https://www.g2.com/survey_responses/helpcrunch-review-12883421)**

**Rating:** 5.0/5.0 stars

_— Konstantin M._

[Read full review](https://www.g2.com/survey_responses/helpcrunch-review-12883421)

### [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews)

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,479

#### How Do G2 Users Rate Brevo Marketing Platform?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Control:** 7.8/10 (Category avg: 8.8/10)
- **Analytics:** 9.0/10 (Category avg: 8.5/10)
- **Collection of information:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Brevo Marketing Platform?

- **Seller:** [Brevo](https://www.g2.com/sellers/brevo)
- **Company Website:** www.brevo.com
- **Year Founded:** 2012
- **HQ Location:** Paris
- **Twitter:** @brevo\_official  
16,032 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb1865e18004827ab2ea39c9799da0a35d0ec34e5b444058766b28b4d23a58f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrevo%2F&secure%5Burl_type%5D=linkedin_company_website)  
880 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 84% Small, 13% Medium

#### What Do G2 Reviewers Say About Brevo Marketing Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Brevo Marketing Platform's **ease of use** beneficial, praising its clean design and user-friendly interface.
- Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly.
- Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze.
- Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly.
- Users appreciate the **simplicity** of Brevo, noting its ease in creating effective marketing campaigns without complexity.

##### Cons

- Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options.
- Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities.
- Users find the **limited customization** of Brevo's templates restricts their ability to execute complex marketing tasks effectively.
- Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated.
- Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers.

#### What Are Recent G2 Reviews of Brevo Marketing Platform?

**["WooCommerce data flows into Brevo without building another integration"](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13148712)**

**Rating:** 4.5/5.0 stars

_— Alamgir H._

[Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13148712)

**["Email marketing and marketing automation software that offers great value for growing businesses."](https://www.g2.com/survey_responses/brevo-marketing-platform-review-7612558)**

**Rating:** 5.0/5.0 stars

_— Ana T._

[Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-7612558)

#### What Are G2 Users Discussing About Brevo Marketing Platform?

- [What is Sendinblue used for?](https://www.g2.com/discussions/brevo-marketing-platform-what-is-sendinblue-used-for) - 1 comment, 1 upvote
- [Is Sendinblue free?](https://www.g2.com/discussions/is-sendinblue-free) - 6 comments
- [What is Sendinblue email?](https://www.g2.com/discussions/what-is-sendinblue-email) - 1 comment
- [What is Sendinblue?](https://www.g2.com/discussions/what-is-sendinblue) - 1 comment

### [Leadoo](https://www.g2.com/products/leadoo/reviews)

Leadoo AI turns your website visitors into customers and advocates, through the power of real-time conversational marketing. Identify, Nurture, Convert and Support site users to become lifelong customers with Leadoo AI. With each onsite lifecycle touchpoint turned into a bespoke conversation. Marketing, Sales and Customer teams all love Leadoo for raising the quality and quantity of Conversions, while maximising lifetime customer value. For over 700 Leadoo AI clients over their first 12 months with us, we found the average increase on base conversion rates was 41%. In simple terms, Leadoo AI provides all the tools and insights needed to: - Identify your website visitors - Nurture their onsite buying journeys - Ultimately convert more of them into customers - Support their lifetime journeys and turn them into advocates

**Average Rating:** 4.7/5.0

**Total Reviews:** 113

#### How Do G2 Users Rate Leadoo?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Control:** 8.6/10 (Category avg: 8.8/10)
- **Analytics:** 9.0/10 (Category avg: 8.5/10)
- **Collection of information:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Leadoo?

- **Seller:** [Leadoo Marketing Technologies](https://www.g2.com/sellers/leadoo-marketing-technologies)
- **Year Founded:** 2018
- **HQ Location:** Helsinki, FI
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4186e264be2f09c31da225212615028ccb5f22e750542802e31062c881e58bae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fleadoomt&secure%5Burl_type%5D=linkedin_company_website)  
79 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 53% Small, 37% Medium

#### What Do G2 Reviewers Say About Leadoo?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Leadoo’s **engaged support and effective lead generation features** , enhancing website interactivity and visitor insights.
- Users find Leadoo **incredibly helpful** for enhancing customer engagement and improving responsiveness beyond business hours.
- Users praise Leadoo for its **exceptional customer support** , highlighting their engagement and responsiveness to needs.
- Users love the **easy-to-use interface** of Leadoo, making implementation and learning straightforward and enjoyable.
- Users highlight the **impressive lead generation capabilities** of Leadoo, significantly increasing site engagement and conversion rates.

##### Cons

- Users find the **dashboard issues** can hinder navigation and integration, making the experience less intuitive.
- Users find the **difficult navigation** in Leadoo frustrating, especially when not using the dashboard regularly.
- Users report **integration issues** with Leadoo, noting difficulties with website compatibility and lead routing settings.
- Users note a **lack of integration** with various platforms, hindering a seamless experience with Leadoo.
- Users find the **learning curve challenging** , requiring time investment, but acknowledge the ease of understanding overall.

#### What Are Recent G2 Reviews of Leadoo?

**["Leadoo Boosted Customer Satisfaction With Always-On Customer Reach"](https://www.g2.com/survey_responses/leadoo-review-12375456)**

**Rating:** 5.0/5.0 stars

_— Larissa L._

[Read full review](https://www.g2.com/survey_responses/leadoo-review-12375456)

**["Efficient Lead Collection with Customizable Ease"](https://www.g2.com/survey_responses/leadoo-review-12562525)**

**Rating:** 4.5/5.0 stars

_— Niko P._

[Read full review](https://www.g2.com/survey_responses/leadoo-review-12562525)

#### What Are G2 Users Discussing About Leadoo?

- [What is Leadoo used for?](https://www.g2.com/discussions/what-is-leadoo-used-for) - 1 comment

### [Landbot](https://www.g2.com/products/landbot/reviews)

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

**Average Rating:** 4.7/5.0

**Total Reviews:** 306

#### How Do G2 Users Rate Landbot?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Control:** 8.9/10 (Category avg: 8.8/10)
- **Analytics:** 8.6/10 (Category avg: 8.5/10)
- **Collection of information:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Landbot?

- **Seller:** [Landbot.io](https://www.g2.com/sellers/landbot-io)
- **Company Website:** landbot.io
- **Year Founded:** 2017
- **HQ Location:** Barcelona, ES
- **Twitter:** @landbot\_io  
2,166 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fea191b46c7af8e15040cad9dc1cdcf016571ebb7e76a57f30f82624c68b000d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11248746%2F&secure%5Burl_type%5D=linkedin_company_website)  
64 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Financial Services
- **Company Size:** 75% Small, 20% Medium

#### What Do G2 Reviewers Say About Landbot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Landbot's **ease of use** exceptional, making bot creation accessible and enjoyable for everyone.
- Users love the **super easy and user-friendly** interface of Landbot, making bot creation accessible for everyone.
- Users love the **intuitive interface** of Landbot, making bot creation simple and accessible for everyone.
- Users love the **easy setup** of Landbot, enabling quick and intuitive chatbot creation without prior experience.
- Users love the **interactive and customizable design** of Landbot, enhancing engagement and usability for all users.

##### Cons

- Users are frustrated with **missing features** , particularly the lack of mobile app support and limited language options.
- Users find **limited features** frustrating, particularly for advanced logic and dynamic content without coding skills.
- Users find Landbot to be **expensive** , especially for simple surveys where advanced features may be unnecessary.
- Users find the **layout issues** in Landbot to be frustrating, especially when editing feature-heavy bots.
- Users suggest improvements to the **chat functionality** , citing layout issues and a need for better mobile experience.

#### What Are Recent G2 Reviews of Landbot?

**["Smooth, fun, and surprisingly easy for a first-time chatbot creator."](https://www.g2.com/survey_responses/landbot-review-12084938)**

**Rating:** 5.0/5.0 stars

_— Reneta P._

[Read full review](https://www.g2.com/survey_responses/landbot-review-12084938)

**["Intuitive for Beginners, Needs More Advanced Features"](https://www.g2.com/survey_responses/landbot-review-12728958)**

**Rating:** 4.0/5.0 stars

_— Rishabh J._

[Read full review](https://www.g2.com/survey_responses/landbot-review-12728958)

#### What Are G2 Users Discussing About Landbot?

- [What is Landbot used for?](https://www.g2.com/discussions/what-is-landbot-used-for)
- [What does Landbot do?](https://www.g2.com/discussions/what-does-landbot-do)
- [How do you make a chatbot on WhatsApp?](https://www.g2.com/discussions/how-do-you-make-a-chatbot-on-whatsapp)
- [How do you use a Landbot?](https://www.g2.com/discussions/how-do-you-use-a-landbot) - 1 comment
- [What is a Landbot?](https://www.g2.com/discussions/what-is-a-landbot) - 1 comment

### [Twixor](https://www.g2.com/products/twixor/reviews)

Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Designed for businesses seeking to enhance their customer interactions, Twixor integrates Digital Assistants with Intelligent Process Automation, enabling personalized and goal-oriented engagements. This innovative platform transcends traditional scripted responses, offering empathetic and tailored recommendations that significantly improve customer satisfaction in marketing, business transactions, and support operations. Targeted at a diverse range of industries, Twixor is particularly beneficial for organizations looking to streamline their customer engagement processes. Its low-code/no-code approach makes it accessible for businesses of all sizes, from startups to Fortune 500 companies. With over 400 clients globally and managing more than one billion interactions each quarter, Twixor has established itself as a trusted solution in the market. The platform is recognized for its ability to enhance brand engagement, reduce operational costs, and improve conversation rates, making it a valuable asset for businesses aiming to optimize their customer experience. Key features of Twixor include a user-friendly drag-and-drop Journey Builder Studio, an AI and NLP-powered conversational engine, and the ability to deploy both Live and Virtual Agents. Additionally, the platform supports Smart Campaign Management and offers omnichannel capabilities in 120 languages, ensuring that businesses can connect with their customers in a way that suits their preferences. The AI-driven Analytical Dashboard provides valuable insights into customer interactions, allowing businesses to refine their strategies and improve overall engagement. Twixor's transformative benefits are evident in its proven success metrics, including a conversation rate increase of over 25%, a reduction in operating costs by 15-25%, and an impressive 80% boost in brand engagement. Recognized as the Best Customer Experience Platform in Retail and Ecommerce in India, Twixor has also gained traction as an emerging Conversational AI Vendor in the MEA region. Its partnerships with major banking platforms and CPaaS players further underscore its credibility and effectiveness in delivering white-labeled solutions. By empowering businesses to craft dynamic customer journeys, Twixor stands out in the competitive landscape of customer experience platforms. Its focus on personalized interactions and intelligent automation positions it as a leader in enhancing customer engagement, making it an essential tool for organizations looking to elevate their customer experience strategy.

**Average Rating:** 4.8/5.0

**Total Reviews:** 78

#### How Do G2 Users Rate Twixor?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Control:** 9.5/10 (Category avg: 8.8/10)
- **Analytics:** 9.6/10 (Category avg: 8.5/10)
- **Collection of information:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Twixor?

- **Seller:** [Twixor](https://www.g2.com/sellers/twixor)
- **Year Founded:** 2019
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2244ac6dff87407ef881fe401d796051662fc04bc92b2ee892c2c59cfb6ce6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftwixor%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Conference Producer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 47% Small, 41% Medium

#### What Do G2 Reviewers Say About Twixor?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Twixor, appreciating its intuitive setup and streamlined communication features.
- Users appreciate the **analytics dashboard** of Twixor for its convenience in tracking comprehensive data in one place.
- Users value the **automation capabilities** of Twixor, praising its efficiency in managing customer interactions effortlessly.
- Users appreciate the **efficiency** of Twixor, enabling faster responses and streamlined processes through AI automation.
- Users value Twixor's **AI capabilities** , enabling easy bot creation and enhancing client communication through personalized interactions.

##### Cons

- Users find the **learning curve challenging** , requiring time to master automation features and complex configurations.
- Users note a **steep learning curve** with Twixor, requiring extra training and time to effectively utilize its features.
- Users find **limited customization** options with Twixor, making complex tasks feel cumbersome and less efficient.
- Users find that the **difficult learning curve** of Twixor requires better documentation and onboarding support for smoother adoption.
- Users find Twixor's **complex onboarding process** time-consuming and challenging, requiring additional training for effective use.

#### What Are Recent G2 Reviews of Twixor?

**["Easy Visual Bot Builder with Stable Performance and Useful Analytics"](https://www.g2.com/survey_responses/twixor-review-12271821)**

**Rating:** 4.5/5.0 stars

_— Mahmoud H._

[Read full review](https://www.g2.com/survey_responses/twixor-review-12271821)

**["Smart automation that cuts down ticket volumes fast"](https://www.g2.com/survey_responses/twixor-review-12956013)**

**Rating:** 5.0/5.0 stars

_— Abhishek kumar s._

[Read full review](https://www.g2.com/survey_responses/twixor-review-12956013)

### [Appy Pie](https://www.g2.com/products/appy-pie/reviews)

Appy Pie is a type of no-code AI app and website building software that helps users create, customize, and manage mobile applications and websites through prompt-based generation and visual editing tools. The platform is used by small businesses, entrepreneurs, educators, and teams that need to develop digital products without relying on traditional software development workflows. Appy Pie supports use cases such as building business apps, launching marketing websites, creating customer engagement tools, and developing internal mobile solutions. With the AI App Builder, users can begin by describing the type of app they want to create, including layout, design, and core functionality. The system generates an initial structure that can be refined over time. Appy Pie also includes an AI Website Builder that applies a similar approach to creating responsive websites based on user requirements. In addition to prompt-based creation, Appy Pie provides selection-based editing, where users can click on individual elements—such as text, buttons, images, or sections—and update them through targeted prompts. Visual drag-and-drop editing is also available for manual adjustments, allowing users to combine AI-assisted changes with direct design control. Key features and capabilities include: Prompt-based generation for initial app and website layouts Selection-based editing for updating specific elements without changing the full design Visual editing tools for manual customization and layout adjustments Support for building mobile apps and responsive websites in a no-code environment A hybrid workflow that enables ongoing refinement through both AI and interactive editing Appy Pie provides a structured way for users to build and evolve apps and websites while maintaining consistency across design and functionality.

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,310

#### How Do G2 Users Rate Appy Pie?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Control:** 9.2/10 (Category avg: 8.8/10)
- **Analytics:** 9.3/10 (Category avg: 8.5/10)
- **Collection of information:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Appy Pie?

- **Seller:** [Appy Pie LLP](https://www.g2.com/sellers/appy-pie-llp)
- **Year Founded:** 2016
- **HQ Location:** Delhi
- **Twitter:** @AppyPieInc  
17,105 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=33ce29249c645fde6da07571a1c2e7b0d71af249ef62b7dbad505f5ff29fc724&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2759360%2F&secure%5Burl_type%5D=linkedin_company_website)  
203 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Health, Wellness and Fitness, Education Management
- **Company Size:** 87% Small, 10% Medium

#### What Do G2 Reviewers Say About Appy Pie?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **responsive customer support** of Appy Pie, valuing quick resolutions and live assistance throughout the process.
- Users find the **ease of use** of Appy Pie remarkable, complemented by excellent customer support.
- Users find Appy Pie's team to be **very helpful** , providing guidance and support for app-related issues.
- Users find the **ease of use** in Appy Pie exceptional, making app creation accessible for everyone.
- Users love the **easy creation** process of Appy Pie, enabling professional app building with seamless deployment support.

##### Cons

- Users frequently experience **poor customer support** , with inconsistent help and concerning requests for sensitive information.
- Users find Appy Pie **expensive** , especially with additional costs for resubmissions despite its ease of use.
- Users find the **cost of Appy Pie to be high** despite it being competitive with other providers.
- Users find the **limited features** of Appy Pie frustrating, with key functionalities still unavailable for their needs.
- Users find **pricing issues** significant, noting unclear costs and recent price increases despite relative affordability.

#### What Are Recent G2 Reviews of Appy Pie?

**["Appypie: The Best No Code App Builder for Freshers"](https://www.g2.com/survey_responses/appy-pie-review-12634715)**

**Rating:** 4.0/5.0 stars

_— Tahir R._

[Read full review](https://www.g2.com/survey_responses/appy-pie-review-12634715)

**["Effortless App Building with AI Features"](https://www.g2.com/survey_responses/appy-pie-review-12278767)**

**Rating:** 4.5/5.0 stars

_— Sumit T._

[Read full review](https://www.g2.com/survey_responses/appy-pie-review-12278767)

#### What Are G2 Users Discussing About Appy Pie?

- [What is Appy Pie used for?](https://www.g2.com/discussions/what-is-appy-pie-used-for)
- [What is apple pie application?](https://www.g2.com/discussions/what-is-apple-pie-application)
- [Is Appy Pie paid?](https://www.g2.com/discussions/is-appy-pie-paid) - 1 comment
- [Is Appy Pie good?](https://www.g2.com/discussions/is-appy-pie-good) - 2 comments
- [What can Appy Pie Do?](https://www.g2.com/discussions/what-can-appy-pie-do) - 1 comment

### [Outgrow](https://www.g2.com/products/outgrow/reviews)

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 318

#### How Do G2 Users Rate Outgrow?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Control:** 8.6/10 (Category avg: 8.8/10)
- **Analytics:** 8.9/10 (Category avg: 8.5/10)
- **Collection of information:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Outgrow?

- **Seller:** [Outgrow](https://www.g2.com/sellers/outgrow)
- **Company Website:** www.outgrow.co
- **Year Founded:** 2012
- **HQ Location:** New York, NY
- **Twitter:** @OutgrowCo  
3,719 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39705d254382fce2f3181a8faf12b278e8dc8faab6bf2df8f31b5f195e42ec27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7966190%2F&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 79% Small, 17% Medium

#### What Do G2 Reviewers Say About Outgrow?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Outgrow's **ease of use** remarkable, enabling quick creation of tools without technical hurdles.
- Users praise Outgrow for its **responsive customer support** , noting quick replies and effective solutions for their queries.
- Users appreciate the **user-friendly builder and robust analytics** of Outgrow, enabling easy creation of engaging content.
- Users value the **ease of use** of Outgrow, finding it simple to create effective interactive content effortlessly.
- Users find the **easy setup** of Outgrow highly beneficial for quickly deploying engaging tools without extensive support.

##### Cons

- Users experience a challenging **learning curve** , finding the platform difficult to navigate due to its complexity.
- Users find Outgrow's **limited features** frustrating, particularly regarding customization and email segmentation in the basic plan.
- Users find **missing features** in the basic plan limiting, particularly regarding email segmentation and design options.
- Users find Outgrow's plans **expensive** , particularly for advanced analytics and custom branding features, which require additional payments.
- Users feel limited by **customization options** , often struggling to style pages without incurring additional costs.

#### What Are Recent G2 Reviews of Outgrow?

**["Powerful calculator tool with great support"](https://www.g2.com/survey_responses/outgrow-review-12921380)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/outgrow-review-12921380)

**["Great Tool for Building Engaging Forms!"](https://www.g2.com/survey_responses/outgrow-review-13035202)**

**Rating:** 5.0/5.0 stars

_— 재연 ._

[Read full review](https://www.g2.com/survey_responses/outgrow-review-13035202)

### [BotSpace](https://www.g2.com/products/botspace/reviews)

BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversations — all in one place. It's easy to use, works with your team, and saves hours every week with AI tools.

**Average Rating:** 4.8/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate BotSpace?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Control:** 9.1/10 (Category avg: 8.8/10)
- **Analytics:** 9.0/10 (Category avg: 8.5/10)
- **Collection of information:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind BotSpace?

- **Seller:** [BotSpace](https://www.g2.com/sellers/botspace)
- **Year Founded:** 2017
- **HQ Location:** Pune, Maharashtra
- **Twitter:** @botspaceHQ  
55 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac0055dff93bfdb5044c609c265c520ac43e62712793c79d5415f51c23177280&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbotspacehq&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 70% Small, 27% Medium

#### What Do G2 Reviewers Say About BotSpace?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **intuitive interface** of BotSpace, making WhatsApp marketing efficient and enjoyable to navigate.
- Users praise the **exceptional customer support** of BotSpace, highlighting their dedication and responsiveness to queries.
- Users commend the **automation features** of BotSpace, making WhatsApp marketing effortless and efficient for businesses.
- Users appreciate the **easy integrations** with CRM systems like Hubspot, streamlining workflows and enhancing productivity effectively.
- Users appreciate the **intuitive and user-friendly interface** of BotSpace, making WhatsApp marketing efficient and accessible.

##### Cons

- Users feel that the **pricing can be high** for BotSpace, especially for additional numbers across different countries.
- Users find the **pricing a bit costly** , especially for additional numbers, impacting those operating in multiple countries.
- Users express frustration over **delayed response times** from customer support, impacting their ability to resolve issues swiftly.
- Users experience **poor customer support** , with unqualified assistance and long wait times for urgent issues.
- Users express frustration with **time delays** in support responses, impacting their ability to manage channels efficiently.

#### What Are Recent G2 Reviews of BotSpace?

**["Botspace is an exceptional WhatsApp marketing and automation tool!"](https://www.g2.com/survey_responses/botspace-review-10963909)**

**Rating:** 5.0/5.0 stars

_— Abhi R._

[Read full review](https://www.g2.com/survey_responses/botspace-review-10963909)

**["Cooperative Team"](https://www.g2.com/survey_responses/botspace-review-11353049)**

**Rating:** 4.5/5.0 stars

_— ARTI R._

[Read full review](https://www.g2.com/survey_responses/botspace-review-11353049)

### [MessageMind](https://www.g2.com/products/messagemind/reviews)

MessageMind is an AI-native CRM powered by a human-like AI agent that connects across WhatsApp, Instagram, Facebook Messenger, SMS, email, and voice calls — all inside one advanced unified inbox available on web and mobile. Accessible anytime and anywhere, MessageMind centralizes every customer interaction into one seamless platform. We’ve transformed customer support by building an AI that communicates with real human tone, understands context, and performs full end-to-end actions. The AI can read and interpret text, images, PDFs, documents, and audio messages, then respond naturally while completing real tasks such as tracking orders, checking stock levels, booking appointments, sending reminders, updating CRM records, generating invoices, taking payments, and much more — all autonomously and in real time. MessageMind integrates effortlessly with all major platforms — including Shopify, WooCommerce, Wix, BigCommerce, Squarespace, Stripe, Revolut, Calendly, Google Calendar, Zoom, and existing CRMs — and also supports fully custom integrations to match any workflow or internal system. This makes it a powerful all-in-one solution for e-commerce brands, service businesses, agencies, and enterprises looking to streamline operations and deliver exceptional customer experiences. Easy to train and deploy, MessageMind supports 80+ languages and offers a catalog of over 200 ultra-realistic AI voices, enabling global support through voice calls and voice notes that feel genuinely human. With MessageMind, businesses can unify conversations, automate workflows, reduce operational costs, increase customer satisfaction, and scale support 24/7 — all without expanding their team. It’s the future of customer communication, built for speed, accuracy, and limitless scalability.

**Average Rating:** 5.0/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate MessageMind?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10)
- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MessageMind?

- **Seller:** [MessageMind](https://www.g2.com/sellers/messagemind)
- **Year Founded:** 2023
- **HQ Location:** , 
- **Twitter:** @messagemind\_ai
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae4e93f3f0c70762024fa39bb83790f78ec619242c26475a666ab9119214c9e7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmessagemind%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 52% Small, 48% Medium

#### What Do G2 Reviewers Say About MessageMind?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **friendly and efficient customer support** of MessageMind, enhancing their overall experience significantly.
- Users value the **seamless automation** features of MessageMind, enhancing efficiency and boosting team productivity.
- Users appreciate the **ease of use** of MessageMind, making navigation and management effortless for all team members.
- Users find MessageMind's **easy setup** essential, allowing teams to quickly implement effective AI and live chat solutions.
- Users find MessageMind **extremely helpful** for its ease of use and effective customer support automation features.

##### Cons

- Users find the **learning curve steep** due to manual chatbot training and complex processes, requiring substantial effort to adapt.
- Users find the **AI limitations** challenging, especially in handling complex inquiries or specific requirements.
- Users feel the **cost is steep** for small businesses, wishing for more affordable options and clearer free plan details.
- Users find **limited customization** in MessageMind, noting missing features and requiring complex workarounds.
- Users find the **pricing to be quite expensive** , lacking a basic paid plan for budget options.

#### What Are Recent G2 Reviews of MessageMind?

**["Highly Useful Material"](https://www.g2.com/survey_responses/messagemind-review-11244177)**

**Rating:** 5.0/5.0 stars

_— Volodymyr S._

[Read full review](https://www.g2.com/survey_responses/messagemind-review-11244177)

**["Flexible and User-Friendly"](https://www.g2.com/survey_responses/messagemind-review-11204316)**

**Rating:** 5.0/5.0 stars

_— Antonia M._

[Read full review](https://www.g2.com/survey_responses/messagemind-review-11204316)

### [Customers.ai](https://www.g2.com/products/customers-ai/reviews)

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and enriching their identity data and restoring lost Facebook ad audiences. Customers.ai helps you engage your website visitors by tracking the customer journey, segmenting high-intent audiences, and ensuring emails reach the right people with the right message. Plus, it works seamlessly with popular tools like Klaviyo, SendGrid, Salesforce, and HighLevel. Trusted by over 100,000 businesses worldwide, including ecommerce and DTC brands, Customers.ai is helping marketers connect with their audience and drive results.

**Average Rating:** 4.8/5.0

**Total Reviews:** 417

#### How Do G2 Users Rate Customers.ai?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Control:** 9.7/10 (Category avg: 8.8/10)
- **Analytics:** 9.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Customers.ai?

- **Seller:** [Customers.ai](https://www.g2.com/sellers/customers-ai)
- **Year Founded:** 2018
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @CustomersAI  
6,121 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d479ef1d1defa4e7dff0784b63d8e976d72e906eaf5efbe5d58fac7d0ed3413&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17975060%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, Owner
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 79% Small, 17% Medium

#### What Do G2 Reviewers Say About Customers.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of collaboration** in Customers.ai, effectively enhancing sales and marketing synergy through insightful data.
- Users find Customers.ai to be **incredibly helpful** for sales and marketing collaboration, enhancing lead targeting and efficiency.
- Users find Customers.ai to be **extremely easy to use** , enabling quick adoption and effective team training.
- Users appreciate the **lead generation capabilities** of Customers.ai, enhancing their understanding of customer journeys and engagement.
- Users praise the **responsive customer service** of Customers.ai, which enhances their experience and support.

##### Cons

- Users find the **learning curve steep** , requiring time and support to fully grasp the platform's features.
- Users find the **learning difficulty** challenging, especially with setup and understanding new features integration.
- Users report **poor customer support** when resolving issues, impacting their overall experience with Customers.ai.
- Users find the **steep learning curve** challenging, requiring time to fully understand and integrate the system.
- Users express concern over the **high costs** of Customers.ai, citing inflating pricing for underperforming services.

#### What Are Recent G2 Reviews of Customers.ai?

**["Killer data quality and a big jump in sales"](https://www.g2.com/survey_responses/customers-ai-review-10924030)**

**Rating:** 5.0/5.0 stars

_— Eibee S._

[Read full review](https://www.g2.com/survey_responses/customers-ai-review-10924030)

**["A Huge Improvement In How We Handle Leads"](https://www.g2.com/survey_responses/customers-ai-review-10922963)**

**Rating:** 5.0/5.0 stars

_— carl nino luis g._

[Read full review](https://www.g2.com/survey_responses/customers-ai-review-10922963)

#### What Are G2 Users Discussing About Customers.ai?

- [What is MobileMonkey used for?](https://www.g2.com/discussions/what-is-mobilemonkey-used-for) - 1 comment
- [What features should a chatbot have?](https://www.g2.com/discussions/mobilemonkey-what-features-should-a-chatbot-have)
- [How does mobile monkey work?](https://www.g2.com/discussions/how-does-mobile-monkey-work)
- [Is mobile monkey free?](https://www.g2.com/discussions/is-mobile-monkey-free) - 2 comments
- [What is MobileMonkey chat?](https://www.g2.com/discussions/what-is-mobilemonkey-chat) - 4 comments

### [Kindly](https://www.g2.com/products/kindly/reviews)

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. What makes Kindly different? - Less maintenance and more content production. The flat structure reduces time spent building and maintaining the chatbot. - Easy to customize. No coding needed for the chatbot to fit your branding. - Multilingual Train the chatbot in one language and it will understand inquiries in more than one hundred! Among our customers are Tele2, VOI, Boozt Fashion, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. Easily integrate with top CRM providers and other relevant systems such as Dixa, Salesforce, Voyado, Zendesk, and Ingrid among others.

**Average Rating:** 4.9/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Kindly?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Control:** 8.9/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Kindly?

- **Seller:** [Kindly](https://www.g2.com/sellers/kindly)
- **Year Founded:** 2016
- **HQ Location:** Oslo, NO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9d5633c4215e8994ad479abf708337a26398e908ff04032f20a6a518d2e10f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkindlyai%2F&secure%5Burl_type%5D=linkedin_company_website)  
99 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 44% Medium, 41% Small

#### What Do G2 Reviewers Say About Kindly?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** provided by Kindly, noting their genuine interest in helping businesses succeed.
- Users appreciate the **intuitive ease of use** of Kindly, making setup and navigation a breeze.
- Users value the **genuine support** from Kindly's team, enhancing their business efficiency and customer experience significantly.
- Users appreciate the **easy implementation and improvement** of Kindly, greatly enhancing the overall customer experience.
- Users value the **intuitive design and time-saving features** of Kindly, alongside responsive customer support and customization options.

##### Cons

- Users find the **learning curve challenging** , especially for newcomers who struggle with navigation and settings clarity.
- Users note a **steep learning curve** for newcomers, particularly in navigating settings and understanding features.
- Users find the **extra work and maintenance** required for the AI chatbot to be a significant drawback, despite long-term savings.
- Users find the **complexity of settings** challenging, as it's often unclear where to make specific adjustments.
- Users find the **complex usability** confusing, especially when navigating between settings and context fields.

#### What Are Recent G2 Reviews of Kindly?

**["Easy to work with, awesome."](https://www.g2.com/survey_responses/kindly-review-8853265)**

**Rating:** 5.0/5.0 stars

_— Emil A._

[Read full review](https://www.g2.com/survey_responses/kindly-review-8853265)

**["I couldn't recommend working with Kindly enough."](https://www.g2.com/survey_responses/kindly-review-8744213)**

**Rating:** 5.0/5.0 stars

_— John S._

[Read full review](https://www.g2.com/survey_responses/kindly-review-8744213)

#### What Are G2 Users Discussing About Kindly?

- [What is Kindly used for?](https://www.g2.com/discussions/what-is-kindly-used-for)

### [DoubleTick.io](https://www.g2.com/products/doubletick-io/reviews)

DoubleTick is a comprehensive, mobile-friendly WhatsApp Business API-powered marketing and CRM tool designed to enhance sales efficiency and customer engagement. It enables businesses to automate communication, manage customer interactions, and drive sales growth through the world's most popular messaging platform. With features like a cloud-based team inbox, bulk messaging, chatbots, dynamic cataloging, and real-time analytics, DoubleTick streamlines sales processes and fosters stronger customer relationships. Key Features and Functionality: - Cloud-Based Team Inbox: Facilitates collaborative customer communication by allowing multiple team members to manage conversations with role-based access controls. - Broadcast and Bulk Messaging: Enables sending personalized messages to a large audience simultaneously, enhancing customer engagement and marketing reach. - Chatbots and Automation: Deploys intelligent chatbots to handle FAQs, process requests, and qualify leads, providing 24/7 customer support and reducing manual workload. - Dynamic Cataloging: Allows businesses to share product catalogs directly through WhatsApp, enabling customers to browse and place orders seamlessly. - Real-Time Analytics and Reports: Offers in-depth insights into team performance, customer interactions, and campaign effectiveness, aiding in data-driven decision-making. - Role-Based Access Control: Assigns specific roles and permissions to team members, ensuring secure and efficient management of customer interactions. Primary Value and Solutions Provided: DoubleTick addresses the need for efficient and scalable customer communication by leveraging WhatsApp's widespread usage. It automates routine tasks, accelerates response times, and centralizes customer interactions, reducing operational overhead. By integrating with existing business tools and providing real-time analytics, DoubleTick empowers businesses to enhance customer engagement, improve sales conversion rates, and build lasting customer relationships. Its user-friendly interface and mobile accessibility ensure that businesses of all sizes can effectively manage their sales and marketing efforts on a single platform.

**Average Rating:** 4.7/5.0

**Total Reviews:** 105

#### How Do G2 Users Rate DoubleTick.io?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)
- **Control:** 9.2/10 (Category avg: 8.8/10)
- **Analytics:** 9.7/10 (Category avg: 8.5/10)
- **Collection of information:** 9.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind DoubleTick.io?

- **Seller:** [Apport Software Solution Pvt. Ltd.](https://www.g2.com/sellers/apport-software-solution-pvt-ltd)
- **Year Founded:** 2017
- **HQ Location:** Mumbai, Maharashtra
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aabe312919352fb36661cef575813996c40ae44a71ecaf1c5bf70f8d80b5e4f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdoubletickcx%2F&secure%5Burl_type%5D=linkedin_company_website)  
162 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Real Estate, Manufacturing
- **Company Size:** 69% Small, 24% Medium

#### What Do G2 Reviewers Say About DoubleTick.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of DoubleTick.io, noting its intuitive interface and straightforward setup process.
- Users commend the **immediate customer support** from DoubleTick.io, enhancing their overall experience and satisfaction.
- Users commend the **easy setup** of DoubleTick.io, allowing for quick and hassle-free implementation of features.
- Users find DoubleTick.io to be a **time-saving tool** that simplifies business tasks with easy automation.
- Users value the **time-saving automation** of DoubleTick.io, enhancing efficiency and simplifying business tasks.

##### Cons

- Users experience **frequent changes in account managers** , leading to inconsistency and lack of continuity in service.
- Users find the **AI limitations** of DoubleTick.io restrict its functionality in certain regions, impacting message automation effectiveness.
- Users face **communication issues** with DoubleTick.io, as automated messages fail to work universally in all regions.
- Users often face **complex setup** challenges with DoubleTick.io that can hinder the onboarding experience.
- Users often face **delay issues** due to system downtime, although support is helpful when needed.

#### What Are Recent G2 Reviews of DoubleTick.io?

**["A Reliable Platform for WhatsApp Business Communication"](https://www.g2.com/survey_responses/doubletick-io-review-13173923)**

**Rating:** 5.0/5.0 stars

_— Suraj Y._

[Read full review](https://www.g2.com/survey_responses/doubletick-io-review-13173923)

**["Easy WhatsApp Automation with a Shared Inbox That Boosts Team Productivity"](https://www.g2.com/survey_responses/doubletick-io-review-13198659)**

**Rating:** 5.0/5.0 stars

_— Tanvi ._

[Read full review](https://www.g2.com/survey_responses/doubletick-io-review-13198659)

### [AtomChat.io](https://www.g2.com/products/atomchat-io/reviews)

AtomChat uses Generative AI to Automate Customer service inquiries and Lead generation, improving customer satisfaction and lead conversion via Messaging. Here you can find some Key features: - Automation with Gen Ai to respond 24/7 to all your messages: If you receive many conversations on WhatsApp, or any conversational channel, and your service advisors cannot respond on time, or give them priority, with Atom you have an automation that allows you to respond to your customers in seconds, transfer them to an advisor, qualify them, and follow up on them. - Empower your teams with mass messaging via WhatsApp and automatic response workflows: Atom allows you to manage mass message campaigns and automatically respond to thousands of customers, without worrying about your agents getting overwhelmed by receiving many responses. - Visibility and traceability of your Marketing efforts and strategies: Atom has a complete module with real-time reporting on the results of your Ads campaigns, qualified leads, conversion, and service levels. - We integrate to your preferred platform We also integrate with major platforms like HubSpot, Salesforce, Talkdesk, and Facebook Marketing so you have the follow-up you need to sell more. We are Meta Select Business Partners!

**Average Rating:** 4.7/5.0

**Total Reviews:** 96

#### How Do G2 Users Rate AtomChat.io?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Control:** 9.0/10 (Category avg: 8.8/10)
- **Analytics:** 8.9/10 (Category avg: 8.5/10)
- **Collection of information:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind AtomChat.io?

- **Seller:** [AtomChat.io](https://www.g2.com/sellers/atomchat-io)
- **Year Founded:** 2019
- **HQ Location:** Simpsonville, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f1208789a48c1822848a3d2f2f8413daa3e8f776ec2ecea379cfd2be000fd84c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatomchat%2F&secure%5Burl_type%5D=linkedin_company_website)  
196 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Higher Education, Automotive
- **Company Size:** 55% Medium, 35% Small

#### What Do G2 Reviewers Say About AtomChat.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **smooth performance at scale** of AtomChat.io, facilitating seamless communication in marketplaces.
- Users appreciate the **easy setup** of AtomChat.io, enabling a seamless integration into their marketplace experience.
- Users love the **seamless integrations** of AtomChat.io, enhancing marketplace functionality without added complexities.
- Users highlight the **versatility and integration capacity** of AI technology, appreciating the outstanding staff attention and quality experience.
- Users find the **automation capabilities** of AtomChat.io enhance efficiency and improve reporting processes significantly.

##### Cons

- Users face **functionality issues** with AtomChat.io, including limited Salesforce integration and inefficient log filtering.
- Users face **integration issues** with AtomChat.io, finding Salesforce compatibility limited and recommending other CRM options.
- Users find the **AI limitations** of AtomChat.io restrictive, suggesting integration with more flexible CRM options.
- Users find the **inefficient filtering of agent logs** to be a significant drawback in AtomChat.io.
- Users find the **integration difficulty** with AtomChat.io limits its effectiveness, suggesting other flexible CRM options.

#### What Are Recent G2 Reviews of AtomChat.io?

**["Exceptional commercial control, but costly"](https://www.g2.com/survey_responses/atomchat-io-review-12196056)**

**Rating:** 4.0/5.0 stars

_— Jeisson R._

[Read full review](https://www.g2.com/survey_responses/atomchat-io-review-12196056)

**["Efficient Automation for Sales"](https://www.g2.com/survey_responses/atomchat-io-review-12227453)**

**Rating:** 4.0/5.0 stars

_— VANESSA C._

[Read full review](https://www.g2.com/survey_responses/atomchat-io-review-12227453)

### [Chatbot Builder AI](https://www.g2.com/products/chatbot-builder-ai/reviews)

Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot in under 60 seconds for just $49 per month, complete with immediate access to OpenAI’s API. Community & Support: Join a thriving community where collaborative learning is key, supported by top-tier customer service. Chatbot Builder Ai not only leads in technology but also in creating a positive, engaging environment for users to excel together.

**Average Rating:** 5.0/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Chatbot Builder AI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 9.8/10 (Category avg: 8.8/10)
- **Analytics:** 9.6/10 (Category avg: 8.5/10)
- **Collection of information:** 9.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Chatbot Builder AI?

- **Seller:** [Chatbot Builder AI](https://www.g2.com/sellers/chatbot-builder-ai)
- **Year Founded:** 2023
- **HQ Location:** ,
- **Twitter:** @CBBuilder  
450 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b06c2daeee337177b811c1ef5a88824bb84544fc83c56448faa248e558966998&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchatbotbuilderia%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Consulting
- **Company Size:** 96% Small, 4% Medium

#### What Do G2 Reviewers Say About Chatbot Builder AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **outstanding customer support** of Chatbot Builder AI, providing quick and effective assistance whenever needed.
- Users praise the **helpful customer support** of Chatbot Builder AI, providing quick solutions and guidance when needed.
- Users find the **ease of use** of Chatbot Builder AI remarkable, appreciating its friendly interface and quick support.
- Users appreciate the **ease of implementation** with Chatbot Builder AI, enjoying user-friendliness and excellent customer support.
- Users find the **intuitive design** of Chatbot Builder AI remarkably easy to use, enhancing their overall experience.

#### What Are Recent G2 Reviews of Chatbot Builder AI?

**["Great product, great support."](https://www.g2.com/survey_responses/chatbot-builder-ai-review-11730225)**

**Rating:** 5.0/5.0 stars

_— Verified User in Automotive_

[Read full review](https://www.g2.com/survey_responses/chatbot-builder-ai-review-11730225)

**["An user-friendly tool for building AI-powered chatbots"](https://www.g2.com/survey_responses/chatbot-builder-ai-review-10934557)**

**Rating:** 4.0/5.0 stars

_— Priya P._

[Read full review](https://www.g2.com/survey_responses/chatbot-builder-ai-review-10934557)

### [SleekFlow](https://www.g2.com/products/sleekflow/reviews)

SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over 2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io.

**Average Rating:** 4.6/5.0

**Total Reviews:** 200

#### How Do G2 Users Rate SleekFlow?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Control:** 8.6/10 (Category avg: 8.8/10)
- **Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Collection of information:** 8.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SleekFlow?

- **Seller:** [SleekFlow](https://www.g2.com/sellers/sleekflow)
- **Company Website:** sleekflow.io
- **Year Founded:** 2019
- **HQ Location:** Singapore, SG
- **Twitter:** @sleekflow\_io  
174 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8411beacfe8eee98ccf57a891aba99b7d1c3699783ac9d7e144d97594ebe7637&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsleekflow&secure%5Burl_type%5D=linkedin_company_website)  
204 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Founder
- **Top Industries:** Retail, Health, Wellness and Fitness
- **Company Size:** 74% Small, 20% Medium

#### What Do G2 Reviewers Say About SleekFlow?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SleekFlow to be **very easy to implement** , thanks to helpful guidance and effective features.
- Users commend the **excellent customer support** of SleekFlow, highlighting fast responses and useful assistance for effective communication.
- Users love the **easy-to-use automation features** of SleekFlow, significantly reducing routine tasks and improving efficiency.
- Users value the **handy AI agent** of SleekFlow for efficiently qualifying leads and enhancing customer communication.
- Users find that the **time-saving automation** of SleekFlow helps them manage customer messages efficiently and effectively.

##### Cons

- Users note the **lack of essential features** in SleekFlow, wishing for improved response tracking and message management.
- Users frequently face **slow loading** issues with SleekFlow, causing frustration during message access and app performance.
- Users find the **pricing steep** for SleekFlow, especially for smaller teams, impacting accessibility and value.
- Users express concerns over **limited customization** , particularly regarding contact quotas and analytics options in SleekFlow.
- Users feel that the **limited features** of SleekFlow restrict functionality, especially for those on lower-tier plans.

#### What Are Recent G2 Reviews of SleekFlow?

**["Sleekflow Makes Multi-Channel Messaging and Automation Effortless."](https://www.g2.com/survey_responses/sleekflow-review-13065757)**

**Rating:** 4.5/5.0 stars

_— Sujal S._

[Read full review](https://www.g2.com/survey_responses/sleekflow-review-13065757)

**["SleekFlow Streamlined Our DMs and Boosted Productivity"](https://www.g2.com/survey_responses/sleekflow-review-12673937)**

**Rating:** 5.0/5.0 stars

_— Yik Wang C._

[Read full review](https://www.g2.com/survey_responses/sleekflow-review-12673937)

#### What Are G2 Users Discussing About SleekFlow?

- [What is SleekFlow used for?](https://www.g2.com/discussions/what-is-sleekflow-used-for)

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