# Top Free Chatbots Software - Page 2 Chatbot platforms use artificial intelligence (AI) and natural language processing (NLP) to simulate human-like conversations with users via text or speech interfaces. These free software platforms are designed to understand user queries, provide relevant responses, and assist with various tasks or inquiries in real-time. Free chatbot software offers a viable alternative for businesses seeking to enhance their online presence and improve customer satisfaction without investing in costly software. They can be deployed on websites, messaging platforms, mobile apps, and social media channels, enabling businesses to automate customer support, sales, and marketing processes. Additionally, they can be used for various purposes, including answering frequently asked questions, guiding users through processes, collecting feedback, and facilitating transactions. This free software list includes some of G2’s top free chatbot software such as [Drift](https://www.g2.com/products/drift/reviews), [Intercom](https://www.g2.com/products/intercom/reviews), and [Zendesk Support Suite](https://www.g2.com/products/zendesk-support-suite/reviews). If you'd like to see more products and to evaluate additional feature options, compare all [Chatbots Software](https://www.g2.com/categories/chatbots) to ensure you get the right product. ## View Free Chatbots Software G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **193** Chatbots Products Available View all [Chatbots Software](https://www.g2.com/categories/chatbots) View all [Chatbots Software](https://www.g2.com/categories/chatbots) ### [Simplified](https://www.g2.com/products/simplified/reviews) [By Simplified](https://www.g2.com/sellers/simplified) [ (5,011)4.6 out of 5 ](https://www.g2.com/products/simplified/reviews#reviews "Read Simplified Reviews") Product Description Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and **Users:** Founder, CEO · **Industries:** Writing and Editing, Marketing and Advertising · **Market Segment:** 94% Small-Business, 4% Mid-Market User SentimentHow are these determined? Users frequently mention the convenience of having multiple marketing and content tools in one platform, the ease of initial setup, and the time-saving benefits of AI-powered content generation and scheduling features. Reviewers experienced issues with repetitive AI-generated content that requires editing, a slow editor for larger projects, limitations in the free tier, and challenges with the overall experience in slow internet connections. Year Founded 2020 HQ Location San Francisco, US Company Website https://simplified.co Twitter @sosimplified LinkedIn® Page https://www.linkedin.com/company/sosimplified/ ### [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) [By Genesys](https://www.g2.com/sellers/genesys) [ (1,556)4.4 out of 5 ](https://www.g2.com/products/genesys-cloud-cx/reviews#reviews "Read Genesys Cloud CX Reviews") Product Description Genesys Cloud CX® is an AI-Powered Experience Orchestration solution that enables organizations to coordinate customer and employee interactions across every touchpoint. By connecting data, systems an **Users:** Case Advocate, Manager · **Industries:** Information Technology and Services, Financial Services · **Market Segment:** 45% Mid-Market, 40% Enterprise User SentimentHow are these determined? Reviewers appreciate the platform's robust open APIs, developer tools, scalability, cloud-native architecture, and the ability to quickly deploy and scale solutions, as well as its robust omnichannel capabilities, intelligent routing, and powerful analytics. Users experienced a steep learning curve for advanced features, vague information surrounding new releases, occasional errors when using newer features or adjusting configurations, and complexities in customizing reports to meet specific business requirements. Year Founded 1990 HQ Location Menlo Park, CA Company Website https://www.genesys.com Twitter @Genesys LinkedIn® Page https://www.linkedin.com/company/601919/ Phone +1 650 466 - 1100 [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [Appy Pie](https://www.g2.com/products/appy-pie/reviews) [By Appy Pie LLP](https://www.g2.com/sellers/appy-pie-llp) [ (1,391)4.7 out of 5 ](https://www.g2.com/products/appy-pie/reviews#reviews "Read Appy Pie Reviews") Product Description Appy Pie is a type of no-code AI app and website building software that helps users create, customize, and manage mobile applications and websites through prompt-based generation and visual editing to **Users:** CEO, Owner · **Industries:** Health, Wellness and Fitness, Education Management · **Market Segment:** 87% Small-Business, 10% Mid-Market FJ customer service, ease of setup, quality tech[Read review](https://www.g2.com/products/appy-pie/reviews/appy-pie-review-9850660) ![Yaniv M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yaniv M.") YM I was billed on an account that I am not using for more than 6 months. I called the support team to help me with that issue and they did their best...[Read review](https://www.g2.com/products/appy-pie/reviews/appy-pie-review-9936146) Year Founded 2016 HQ Location Delhi Company Website https://www.appypie.com Twitter @AppyPieInc LinkedIn® Page https://www.linkedin.com/company/2759360/ ### [Glassix](https://www.g2.com/products/glassix/reviews) [By Glassix](https://www.g2.com/sellers/glassix) [ (202)4.8 out of 5 ](https://www.g2.com/products/glassix/reviews#reviews "Read Glassix Reviews") Product Description Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With **Industries:** Information Technology and Services, Real Estate · **Market Segment:** 67% Small-Business, 30% Mid-Market AN What I like best about Glassix is its easy to use and understand integration of AI into customer support processes. The AI chatbot is incredibly...[Read review](https://www.g2.com/products/glassix/reviews/glassix-review-9024640) ![Leon E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leon E.") LE I'm genuinely impressed by how Glassix has centralized all business communications into one unified inbox. Their auto-tagging feature and the...[Read review](https://www.g2.com/products/glassix/reviews/glassix-review-9233920) Year Founded 2015 HQ Location Tel Aviv, Israel Company Website https://www.glassix.com LinkedIn® Page https://www.linkedin.com/company/glassix/ ### [TARS](https://www.g2.com/products/tars/reviews) [By TARS](https://www.g2.com/sellers/tars) [ (171)4.6 out of 5 ](https://www.g2.com/products/tars/reviews#reviews "Read TARS Reviews") Product Description Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-d **Users:** Owner · **Industries:** Marketing and Advertising, Financial Services · **Market Segment:** 57% Small-Business, 34% Mid-Market ![Raiiv B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raiiv B.") RB It’s simple to use and customer friendly. The ability to quickly change flows at the backend and chose how you want to customise are great features[Read review](https://www.g2.com/products/tars/reviews/tars-review-4461819) PD Chatbot has all the features we required unlike others and the support we got setting it up was super fast and first class.[Read review](https://www.g2.com/products/tars/reviews/tars-review-4520251) Year Founded 2016 HQ Location Newark, DE Company Website https://www.hellotars.com Twitter @hellotars\_ai LinkedIn® Page https://www.linkedin.com/company/10377263/ ### [Gallabox](https://www.g2.com/products/gallabox/reviews) [By MangoLeap](https://www.g2.com/sellers/mangoleap) [ (169)4.6 out of 5 ](https://www.g2.com/products/gallabox/reviews#reviews "Read Gallabox Reviews") Product Description Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across **Users:** Founder, CEO · **Industries:** Education Management, Apparel & Fashion · **Market Segment:** 73% Small-Business, 21% Mid-Market User SentimentHow are these determined? Reviewers like the clean, intuitive interface, the practical features for business use, the seamless integration with HubSpot CRM, and the responsive customer support. Users reported limitations in the reporting/dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and inconsistent customer support response times. Year Founded 2020 HQ Location Chennai, IN Company Website https://gallabox.com/ Twitter @gallabox LinkedIn® Page https://www.linkedin.com/company/gallabox/ ### [Zoom Virtual Agent](https://www.g2.com/products/zoom-virtual-agent/reviews) [By Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) [ (228)4.5 out of 5 ](https://www.g2.com/products/zoom-virtual-agent/reviews#reviews "Read Zoom Virtual Agent Reviews") Product Description Zoom Virtual Agent is an AI-powered solution that helps businesses deliver fast, effortless support to customers across both voice and digital messaging channels. It uses agentic AI to understand cont **Industries:** Computer Software, Retail · **Market Segment:** 73% Mid-Market, 23% Small-Business User SentimentHow are these determined? Reviewers like the ease of use, the clean user interface, the quick response handling for common questions, and the smooth escalation to actual people. Reviewers experienced issues with the narrow spacing in certain areas of the UI, the complexity of the setup and customization process, and the need for human intervention for better accuracy in some cases. Year Founded 2011 HQ Location San Jose, CA Company Website https://www.zoom.com Twitter @zoom LinkedIn® Page https://www.linkedin.com/company/2532259/ ### [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews) [By Sprinklr](https://www.g2.com/sellers/sprinklr) [ (749)4.3 out of 5 ](https://www.g2.com/products/sprinklr-service/reviews#reviews "Read Sprinklr Service Reviews") Product Description Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea **Users:** Social Media Manager, Community Manager · **Industries:** Consumer Services, Marketing and Advertising · **Market Segment:** 41% Enterprise, 30% Mid-Market User SentimentHow are these determined? Users frequently mention the product's capability for proactive listening across multiple channels, its benchmarking and engagement-to-marketing features, and the competitor analysis feature that helps keep a tab on competitors. Users experienced issues with the core team of Sprinklr not providing support for tech issues, the AI feature not being used perfectly to categorize social media posts, and the platform's complexity and steep learning curve. Year Founded 2009 HQ Location New York Company Website https://www.sprinklr.com Twitter @Sprinklr LinkedIn® Page https://www.linkedin.com/company/399351/ Ownership NYSE: CXM ### [WotNot](https://www.g2.com/products/wotnot/reviews) [By WotNot](https://www.g2.com/sellers/wotnot) [ (102)4.6 out of 5 ](https://www.g2.com/products/wotnot/reviews#reviews "Read WotNot Reviews") Product Description WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo **Industries:** Marketing and Advertising, Education Management · **Market Segment:** 65% Small-Business, 29% Mid-Market CA - Very easy to use App - Flexible pricing - Many good features to test even with the free subscription plan - Responsive Support Team[Read review](https://www.g2.com/products/wotnot/reviews/wotnot-review-8241242) TR • It's free and easy to integrate • User-friendly Logic Building Interface • No. of Features it has[Read review](https://www.g2.com/products/wotnot/reviews/wotnot-review-8868203) Year Founded 2018 HQ Location Ahmedabad, Gujarat Company Website https://www.wotnot.io Twitter @wotnot LinkedIn® Page https://www.linkedin.com/company/14537921/ ### [Forethought](https://www.g2.com/products/zendesk-forethought/reviews) [By Zendesk](https://www.g2.com/sellers/zendesk) [ (165)4.3 out of 5 ](https://www.g2.com/products/zendesk-forethought/reviews#reviews "Read Forethought Reviews") Product Description Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation. By actively learning, making decisions, and providi **Industries:** Computer Software, Financial Services · **Market Segment:** 65% Mid-Market, 20% Small-Business User SentimentHow are these determined? Users frequently mention Forethought's flexibility to build highly customized workflows, its seamless integration with Salesforce, and its ability to speed up support by understanding user intent and automating key steps. Users reported that Forethought has a higher than expected learning curve, its web interface sometimes experiences latency, and the response time for implementing changes can be slow. Year Founded 2007 HQ Location San Francisco, CA Company Website https://www.zendesk.com Twitter @Zendesk LinkedIn® Page https://www.linkedin.com/company/418095/ Ownership NYSE: ZEN Phone +1 (415) 418-7506 ### [LiveChat](https://www.g2.com/products/livechat/reviews) [By Text](https://www.g2.com/sellers/text) [ (810)4.5 out of 5 ](https://www.g2.com/products/livechat/reviews#reviews "Read LiveChat Reviews") Product Description LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing **Users:** Customer Service Representative, CEO · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 44% Small-Business, 37% Mid-Market User SentimentHow are these determined? Reviewers like the ease of implementation, the AI features that speed up responses, the ability to customize events and integrations, and the real-time notifications that improve customer experience. Reviewers noted that some advanced features can be expensive for smaller teams, the mobile app can be slower compared to the desktop version, and the customization options for certain workflows could be more flexible. Year Founded 2002 HQ Location Boston, MA, USA Company Website https://www.text.com/ Twitter @text\_hq LinkedIn® Page https://www.linkedin.com/company/text/ Ownership WSE: TXT ### [Botsonic](https://www.g2.com/products/botsonic/reviews) [By Writesonic, Inc.](https://www.g2.com/sellers/writesonic-inc) [ (107)4.6 out of 5 ](https://www.g2.com/products/botsonic/reviews#reviews "Read Botsonic Reviews") Product Description Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on **Industries:** Information Technology and Services, Marketing and Advertising · **Market Segment:** 73% Small-Business, 18% Mid-Market ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") GI It is very easy to use, allows you to train and implement information very easily to create the chatbot, allows you to customize the chatbot very...[Read review](https://www.g2.com/products/botsonic/reviews/botsonic-review-9715325) ![Roberto M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roberto M.") RM I liked it. It's easy to use, simple to set up guidelines, and straightforward to integrate. From what I've tested, it performs really well...[Read review](https://www.g2.com/products/botsonic/reviews/botsonic-review-10313867) Year Founded 2021 HQ Location San Francisco, US Company Website https://writesonic.com/ Twitter @WriteSonic LinkedIn® Page https://www.linkedin.com/company/writesonic/ ### [yellow.ai](https://www.g2.com/products/yellow-ai/reviews) [By yellow.ai](https://www.g2.com/sellers/yellow-ai) [ (106)4.4 out of 5 ](https://www.g2.com/products/yellow-ai/reviews#reviews "Read yellow.ai Reviews") Product Description Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto **Users:** Software Engineer · **Industries:** Financial Services, Information Technology and Services · **Market Segment:** 38% Small-Business, 33% Mid-Market ![Ram E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ram E.") RE They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping...[Read review](https://www.g2.com/products/yellow-ai/reviews/yellow-ai-review-7660318) ![Puneet Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Puneet Y.") PY The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like...[Read review](https://www.g2.com/products/yellow-ai/reviews/yellow-ai-review-8146226) Year Founded 2016 HQ Location San Mateo, California Company Website https://yellowmessenger.com/ Twitter @yellowdotai LinkedIn® Page https://www.linkedin.com/company/yellowmessenger/about ### [Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews) [By Lime Connect](https://www.g2.com/sellers/lime-connect) [ (453)4.4 out of 5 ](https://www.g2.com/products/lime-connect-formerly-userlike/reviews#reviews "Read Lime Connect (formerly Userlike) Reviews") Product Description is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. **Users:** CEO, Marketing Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 80% Small-Business, 16% Mid-Market ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Very easy to implement with minimal configuration[Read review](https://www.g2.com/products/lime-connect-formerly-userlike/reviews/lime-connect-formerly-userlike-review-5297124) ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") IT Simplicity of integration and use even in the free version[Read review](https://www.g2.com/products/lime-connect-formerly-userlike/reviews/lime-connect-formerly-userlike-review-5307029) Year Founded 2011 HQ Location Cologne, Germany Company Website https://www.userlike.com/ Twitter @userlike LinkedIn® Page https://www.linkedin.com/company/2855046/ ### [Helpshift](https://www.g2.com/products/helpshift/reviews) [By Keywords Studios](https://www.g2.com/sellers/keywords-studios) [ (384)4.3 out of 5 ](https://www.g2.com/products/helpshift/reviews#reviews "Read Helpshift Reviews") Product Description Helpshift is an AI-Native Customer Support and Engagement Platform designed to maximize Customer Lifetime Value (LTV) by facilitating meaningful interactions between brands and their customers. This s **Users:** Customer Service Representative, Customer Support · **Industries:** Computer Games, Entertainment · **Market Segment:** 62% Mid-Market, 22% Small-Business ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games") AC When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift...[Read review](https://www.g2.com/products/helpshift/reviews/helpshift-review-4746893) ![Tiago M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago M.") TM We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly...[Read review](https://www.g2.com/products/helpshift/reviews/helpshift-review-5270775) Year Founded 1998 HQ Location Dublin, County Dublin, Ireland Company Website https://www.keywordsstudios.com Twitter @KeywordsStudios LinkedIn® Page https://www.linkedin.com/company/keywordsstudios [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) - [‹ Prev‹ Prev](/categories/chatbots/free#product-list) - [1](/categories/chatbots/free#product-list) - 2 - [3](/categories/chatbots/free?page=3#product-list) - [4](/categories/chatbots/free?page=4#product-list) - [5](/categories/chatbots/free?page=5#product-list) - [6](/categories/chatbots/free?page=6#product-list) - … - [12](/categories/chatbots/free?page=12#product-list) - [13](/categories/chatbots/free?page=13#product-list) - [Next ›Next ›](/categories/chatbots/free?page=3#product-list)