# Top Free Chatbots Software - Page 3

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 761

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,500+ Authentic Reviews
- 761+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=144283)

Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Wati.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=wati)

**Sponsored**

### Gemini

Gemini is a family of multimodal, generative AI models. These models were developed by Google DeepMind and Google Research. They are designed to understand, operate across, and combine different types of information. This includes text, images, audio, video, and code. Gemini serves as a versatile, everyday AI assistant and powers a conversational chatbot. Key Product Features & Capabilities Multimodal Understanding: Gemini understands and combines text, images, audio, video, and code. It can analyze complex documents, code repositories, and long videos. Conversational AI: Gemini allows for natural conversations. It functions as an intelligent assistant that can brainstorm, plan, and discuss topics. Deep Research & Analysis: Gemini can analyze websites and user files to generate reports. It can also create audio overviews of the information. Agentic Capabilities: Users can create custom "Gems" (specialized AI experts). The models can act as agents to take actions in tools like Chrome. Integrated Productivity: Gemini is integrated into Gmail, Google Docs, Drive, and Meet. This helps summarize, write, edit, and organize information. Creative Tools: Features include image generation and video creation, enabling the generation of 8-second videos with sound. Long Context Window: High-end models feature up to a 1 million-token context window. This is capable of analyzing large amounts of data.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-08T09%3A36%3A14Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1332376&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%2Ffree%3Fcategory_id%3Dchatbots%26locale%3Dit%26page%3D3&secure%5Btoken%5D=c6c9015e4467b53496e92450311569ba2b1466f6a10c05626ce41215250a2ae3&secure%5Burl%5D=https%3A%2F%2Fdocs.cloud.google.com%2Fgemini-enterprise-agent-platform%2Fmodels%2Fgoogle-models%2F%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%25epid%21-%25ecid%21-gemini%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url)

### [Customers.ai](https://www.g2.com/products/customers-ai/reviews)

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and enriching their identity data and restoring lost Facebook ad audiences. Customers.ai helps you engage your website visitors by tracking the customer journey, segmenting high-intent audiences, and ensuring emails reach the right people with the right message. Plus, it works seamlessly with popular tools like Klaviyo, SendGrid, Salesforce, and HighLevel. Trusted by over 100,000 businesses worldwide, including ecommerce and DTC brands, Customers.ai is helping marketers connect with their audience and drive results.

**Average Rating:** 4.8/5.0

**Total Reviews:** 417

#### How Do G2 Users Rate Customers.ai?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Control:** 9.7/10 (Category avg: 8.8/10)
- **Analytics:** 9.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Customers.ai?

- **Seller:** [Customers.ai](https://www.g2.com/sellers/customers-ai)
- **Year Founded:** 2018
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @CustomersAI  
6,121 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d479ef1d1defa4e7dff0784b63d8e976d72e906eaf5efbe5d58fac7d0ed3413&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17975060%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, Owner
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 79% Small, 17% Medium

#### What Do G2 Reviewers Say About Customers.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of collaboration** in Customers.ai, effectively enhancing sales and marketing synergy through insightful data.
- Users find Customers.ai to be **incredibly helpful** for sales and marketing collaboration, enhancing lead targeting and efficiency.
- Users find Customers.ai to be **extremely easy to use** , enabling quick adoption and effective team training.
- Users appreciate the **lead generation capabilities** of Customers.ai, enhancing their understanding of customer journeys and engagement.
- Users praise the **responsive customer service** of Customers.ai, which enhances their experience and support.

##### Cons

- Users find the **learning curve steep** , requiring time and support to fully grasp the platform's features.
- Users find the **learning difficulty** challenging, especially with setup and understanding new features integration.
- Users report **poor customer support** when resolving issues, impacting their overall experience with Customers.ai.
- Users find the **steep learning curve** challenging, requiring time to fully understand and integrate the system.
- Users express concern over the **high costs** of Customers.ai, citing inflating pricing for underperforming services.

#### What Are Recent G2 Reviews of Customers.ai?

**["Killer data quality and a big jump in sales"](https://www.g2.com/survey_responses/customers-ai-review-10924030)**

**Rating:** 5.0/5.0 stars

_— Eibee S._

[Read full review](https://www.g2.com/survey_responses/customers-ai-review-10924030)

**["A Huge Improvement In How We Handle Leads"](https://www.g2.com/survey_responses/customers-ai-review-10922963)**

**Rating:** 5.0/5.0 stars

_— carl nino luis g._

[Read full review](https://www.g2.com/survey_responses/customers-ai-review-10922963)

#### What Are G2 Users Discussing About Customers.ai?

- [What is MobileMonkey used for?](https://www.g2.com/discussions/what-is-mobilemonkey-used-for) - 1 comment
- [What features should a chatbot have?](https://www.g2.com/discussions/mobilemonkey-what-features-should-a-chatbot-have)
- [How does mobile monkey work?](https://www.g2.com/discussions/how-does-mobile-monkey-work)
- [Is mobile monkey free?](https://www.g2.com/discussions/is-mobile-monkey-free) - 2 comments
- [What is MobileMonkey chat?](https://www.g2.com/discussions/what-is-mobilemonkey-chat) - 4 comments

### [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews)

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,480

#### How Do G2 Users Rate Brevo Marketing Platform?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Control:** 7.8/10 (Category avg: 8.8/10)
- **Analytics:** 9.0/10 (Category avg: 8.5/10)
- **Collection of information:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Brevo Marketing Platform?

- **Seller:** [Brevo](https://www.g2.com/sellers/brevo)
- **Company Website:** www.brevo.com
- **Year Founded:** 2012
- **HQ Location:** Paris
- **Twitter:** @brevo\_official  
16,032 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb1865e18004827ab2ea39c9799da0a35d0ec34e5b444058766b28b4d23a58f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrevo%2F&secure%5Burl_type%5D=linkedin_company_website)  
880 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 84% Small, 13% Medium

#### What Do G2 Reviewers Say About Brevo Marketing Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Brevo Marketing Platform's **ease of use** beneficial, praising its clean design and user-friendly interface.
- Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly.
- Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze.
- Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly.
- Users appreciate the **simplicity** of Brevo, noting its ease in creating effective marketing campaigns without complexity.

##### Cons

- Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options.
- Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities.
- Users find the **limited customization** of Brevo's templates restricts their ability to execute complex marketing tasks effectively.
- Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated.
- Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers.

#### What Are Recent G2 Reviews of Brevo Marketing Platform?

**["WooCommerce data flows into Brevo without building another integration"](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13148712)**

**Rating:** 4.5/5.0 stars

_— Alamgir H._

[Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13148712)

**["Email marketing and marketing automation software that offers great value for growing businesses."](https://www.g2.com/survey_responses/brevo-marketing-platform-review-7612558)**

**Rating:** 5.0/5.0 stars

_— Ana T._

[Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-7612558)

#### What Are G2 Users Discussing About Brevo Marketing Platform?

- [What is Sendinblue used for?](https://www.g2.com/discussions/brevo-marketing-platform-what-is-sendinblue-used-for) - 1 comment, 1 upvote
- [Is Sendinblue free?](https://www.g2.com/discussions/is-sendinblue-free) - 6 comments
- [What is Sendinblue email?](https://www.g2.com/discussions/what-is-sendinblue-email) - 1 comment
- [What is Sendinblue?](https://www.g2.com/discussions/what-is-sendinblue) - 1 comment

### [Alhena AI](https://www.g2.com/products/alhena-ai/reviews)

Alhena AI: AI concierge for discovery, shopping & support that helps drive revenue. Alhena AI is a commerce AI software platform that helps ecommerce businesses improve product discovery, personalize shopping experiences, automate customer support, and optimize brand and product visibility across AI search engines. Designed for teams managing customer interactions across the entire buying journey, from discovery to post-purchase support, the platform integrates with business systems to access product catalogs, customer queries, and operational data, enabling context-aware and accurate responses. It supports use cases such as conversational product discovery, answering product and policy related questions, handling order and shipping queries, and assisting support teams with AI generated responses. Alhena also introduces Embeddable Agents, purpose built AI experiences that live directly where shoppers make decisions instead of requiring them to switch to a chatbot. Brands can embed specialized AI agents on product pages and throughout the shopping journey to deliver interactive experiences such as Virtual Try-On, Outfit Builder, Room Designer, Guided Product Discovery, and other contextual buying assistants. By bringing AI directly into key moments of the customer journey, Embeddable Agents create more engaging shopping experiences while helping shoppers discover products with greater confidence. The platform also includes vertical AI agents tailored to specific industries. For beauty brands, this includes capabilities such as skin analysis, shade matching, and routine building. For fashion and apparel, it supports fit analysis, virtual try-on experiences, and outfit builders. For home and living, it enables guided product selection, visual discovery, personalized room styling, and room design experiences. For travel and hospitality, it supports trip planning and personalized recommendations. These agents are designed to align with domain specific customer journeys and decision making processes. Trusted by fast growing brands like Tatcha (Unilever), Victoria Beckham, Huckberry, and Ettitude, Alhena has earned numerous G2 Awards, including High Performer, Best Support, and Easiest to Do Business With, demonstrating its excellence in AI for ecommerce. Alhena includes capabilities to structure and optimize product data and content so brands can appear accurately in AI search results across platforms like ChatGPT, Gemini, and Perplexity. This enables businesses to align their product information with how modern consumers search, compare, and discover products using conversational AI. At its core, Alhena is an all in one platform that delivers accurate, brand aligned responses in over 90 languages, eliminating the risks of unreliable AI. Key features and capabilities include: - Conversational product discovery and guided selling for ecommerce storefronts - Embeddable AI agents that bring interactive shopping experiences directly to product pages and key customer touchpoints - AI powered automation of customer support queries - AI visibility optimization (AEO/GEO) for improved presence in AI search experiences - Native integrations with ecommerce platforms and helpdesks to ensure accurate, real time, grounded responses - Omnichannel deployment across web, messaging platforms, and social channels - Agent assist tools that help support teams deliver faster and more consistent responses - Analytics and reporting to track performance, customer interactions, and operational efficiency Alhena's intelligent filtering, contextual recommendations, and interactive AI experiences help brands handle complex customer queries with empathy while driving over 300% conversion lifts and up to 30% increases in average order value (AOV). It seamlessly integrates with platforms like Shopify and WooCommerce, along with helpdesks such as Gorgias, Zoho Desk, and Zendesk, escalating complex issues to human agents with full conversation context. Alhena AI is used by ecommerce brands across industries including fashion, beauty, jewelry, travel, and home goods to streamline customer interactions, improve operational efficiency, increase conversions, and deliver exceptional AI powered commerce experiences. Elevate your store today by scheduling a demo and discover why Alhena is trusted as the all in one AI concierge platform for modern ecommerce brands.

**Average Rating:** 4.9/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Alhena AI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 9.0/10 (Category avg: 8.8/10)
- **Analytics:** 8.7/10 (Category avg: 8.5/10)
- **Collection of information:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Alhena AI?

- **Seller:** [Alhena AI](https://www.g2.com/sellers/alhena-ai)
- **Company Website:** alhena.ai
- **Year Founded:** 2022
- **HQ Location:** Pleasanton, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=644965b4284d95e824d650065702129373b74e2c06acd24f6cdb52bf57d36cdb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgleenai%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 66% Small, 37% Medium

#### What Do G2 Reviewers Say About Alhena AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users admire the **responsive customer support** of Alhena AI, enhancing their overall experience and satisfaction.
- Users praise the **ease of use** of Alhena AI, making implementation and training a straightforward process.
- Users appreciate the **easy setup** of Alhena AI, enabling swift implementation and effective training.
- Users value the **simplicity of the UX** and effective support, enhancing their experience with Alhena AI.
- Users love the **intuitive design** of Alhena AI, making training and monitoring seamless for everyone.

##### Cons

- Users desire a **deeper level of analysis** in Alhena AI, seeking enhanced connection insights in conversations.

#### What Are Recent G2 Reviews of Alhena AI?

**["For ecommerce merchant that need to scale, Gleen AI is the perfect partner"](https://www.g2.com/survey_responses/alhena-ai-review-9583770)**

**Rating:** 5.0/5.0 stars

_— Harendra P._

[Read full review](https://www.g2.com/survey_responses/alhena-ai-review-9583770)

**["Alhena AI - Where Conversations are easy!"](https://www.g2.com/survey_responses/alhena-ai-review-11612069)**

**Rating:** 5.0/5.0 stars

_— Ben O._

[Read full review](https://www.g2.com/survey_responses/alhena-ai-review-11612069)

### [Outgrow](https://www.g2.com/products/outgrow/reviews)

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 318

#### How Do G2 Users Rate Outgrow?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Control:** 8.6/10 (Category avg: 8.8/10)
- **Analytics:** 8.9/10 (Category avg: 8.5/10)
- **Collection of information:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Outgrow?

- **Seller:** [Outgrow](https://www.g2.com/sellers/outgrow)
- **Company Website:** www.outgrow.co
- **Year Founded:** 2012
- **HQ Location:** New York, NY
- **Twitter:** @OutgrowCo  
3,719 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39705d254382fce2f3181a8faf12b278e8dc8faab6bf2df8f31b5f195e42ec27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7966190%2F&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 79% Small, 17% Medium

#### What Do G2 Reviewers Say About Outgrow?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Outgrow's **ease of use** remarkable, enabling quick creation of tools without technical hurdles.
- Users praise Outgrow for its **responsive customer support** , noting quick replies and effective solutions for their queries.
- Users appreciate the **user-friendly builder and robust analytics** of Outgrow, enabling easy creation of engaging content.
- Users value the **ease of use** of Outgrow, finding it simple to create effective interactive content effortlessly.
- Users find the **easy setup** of Outgrow highly beneficial for quickly deploying engaging tools without extensive support.

##### Cons

- Users experience a challenging **learning curve** , finding the platform difficult to navigate due to its complexity.
- Users find Outgrow's **limited features** frustrating, particularly regarding customization and email segmentation in the basic plan.
- Users find **missing features** in the basic plan limiting, particularly regarding email segmentation and design options.
- Users find Outgrow's plans **expensive** , particularly for advanced analytics and custom branding features, which require additional payments.
- Users feel limited by **customization options** , often struggling to style pages without incurring additional costs.

#### What Are Recent G2 Reviews of Outgrow?

**["Powerful calculator tool with great support"](https://www.g2.com/survey_responses/outgrow-review-12921380)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/outgrow-review-12921380)

**["Great Tool for Building Engaging Forms!"](https://www.g2.com/survey_responses/outgrow-review-13035202)**

**Rating:** 5.0/5.0 stars

_— 재연 ._

[Read full review](https://www.g2.com/survey_responses/outgrow-review-13035202)

### [Boost.ai](https://www.g2.com/products/boost-ai/reviews)

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant™ for Conversational AI Platforms. Competitive differentiators #1: We deliver on what we promise to our customers to ensure their solution is live in days and weeks, not months and years (or never). #2: We enable our customers to stay in hybrid control and seamlessly move between traditional NLUs and LLMs to always deliver the right resolutions to their customers. #3: We are specialists in regulated industries ensuring safety, security and guardrails that customers (and their customers) can rely on. #4: We have the tools and platform to empower our customer's existing teams to be able to develop and deliver their conversational AI solution. Technical features of our platform #1: Hybrid AI Flexibility Combining multilingual, fine-tuned NLP and LLMs for AI Agent orchestration and dialogue management. #2: User friendly UI for non-technical builders Intuitive builder enabling non-technical teams to confidently design and deploy AI Agents in days. #3: Enterprise security and collaboration Guardrails, PII masking, role-based access, staging, audit trails, approval and testing pipelines. #4: Persona-based Automated Test Studio Persona-based testing simulating real-world dialogues at scale to validate AI Agent performance. #5: Specialized features for regulated industries Fine-tuned AI models, use case libraries, and integrations for banking, insurance, and public sector.

**Average Rating:** 4.7/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate Boost.ai?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Control:** 8.8/10 (Category avg: 8.8/10)
- **Analytics:** 8.9/10 (Category avg: 8.5/10)
- **Collection of information:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Boost.ai?

- **Seller:** [Boost.ai](https://www.g2.com/sellers/boost-ai)
- **Year Founded:** 2016
- **HQ Location:** Sandnes, Rogaland
- **Twitter:** @boost\_ai\_  
513 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0f63e1dcf9426c59816d1f4545b84028c369bd0a9cc9be540f0eae13646465a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fboost-ai%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
170 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications, Banking
- **Company Size:** 38% Medium, 36% Large

#### What Do G2 Reviewers Say About Boost.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Boost.ai's platform to have a **straightforward and intuitive interface** , making it easy to use and master.
- Users value the **intuitive interface and rich features** of Boost.ai, promoting seamless chatbot and voicebot integration.
- Users appreciate the **helpfulness** of Boost.ai's support team, enhancing project success and user satisfaction.
- Users commend Boost.ai for its **excellent customer support** , enhancing collaboration and responsiveness in their implementations.
- Users commend Boost.ai for its **exceptional customer support** and effective tools that enhance service and experience.

##### Cons

- Users find certain features of Boost.ai **hard to use and unclear** , affecting the overall experience and performance.
- Users find the **AI limitations** in Boost.ai challenging, particularly regarding unclear features and inadequate reporting capabilities.
- Users struggle with a **steep learning curve** , finding some features unclear and not intuitive initially.
- Users express a desire for **greater customization** options in Boost.ai, particularly for analytics and reporting features.
- Users find the **limited reporting and analytics features** of Boost.ai insufficient for effectively analyzing generative AI performance.

#### What Are Recent G2 Reviews of Boost.ai?

**["Technical Associate"](https://www.g2.com/survey_responses/boost-ai-review-11569791)**

**Rating:** 5.0/5.0 stars

_— Leo ._

[Read full review](https://www.g2.com/survey_responses/boost-ai-review-11569791)

**["Excellent AI Platform with Strong Support"](https://www.g2.com/survey_responses/boost-ai-review-11855585)**

**Rating:** 5.0/5.0 stars

_— Nils N._

[Read full review](https://www.g2.com/survey_responses/boost-ai-review-11855585)

#### What Are G2 Users Discussing About Boost.ai?

- [What is Boost.ai used for?](https://www.g2.com/discussions/what-is-boost-ai-used-for)

### [MeBeBot Intelligent Assistant](https://www.g2.com/products/mebebot-intelligent-assistant/reviews)

MeBeBot is an AI-driven platform that streamlines the entire employee journey by providing instant, accurate, and consistent answers to HR, IT, and Operations questions. Integrated directly into existing workflows like Slack and Microsoft Teams, MeBeBot acts as a centralized, "one-stop bot" for your global workforce, 24/7. Our proprietary AI, developed by HR professionals, leverages your company's own knowledge base to deliver answers with 97% accuracy. This automation frees your support teams from repetitive inquiries, saving 2-3 hours per day and reducing overall employee support costs by 40-60%. Beyond reactive support, MeBeBot’s AI Agent workflows automate manual processes like onboarding checklists, while proactive push notifications keep employees informed. MeBeBot ensures reliability with built-in guardrails and enterprise-grade security, featuring SOC 2 Type 2 certification and GDPR compliance to protect your sensitive data. Designed for companies of all sizes, from SMBs to large enterprises, MeBeBot is easy to deploy and customize. By handling Tier 1 questions and automating routine tasks, MeBeBot allows your teams to focus on strategic initiatives that drive business growth.

**Average Rating:** 4.8/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate MeBeBot Intelligent Assistant?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 8.9/10 (Category avg: 8.8/10)
- **Analytics:** 9.0/10 (Category avg: 8.5/10)
- **Collection of information:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MeBeBot Intelligent Assistant?

- **Seller:** [MeBeBot](https://www.g2.com/sellers/mebebot)
- **Year Founded:** 2018
- **HQ Location:** Austin, US
- **Twitter:** @HRTalkBot  
34 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=089ec0a3b49c0974d5baaf0cc182ffed95d2932d7e00eedff4752a06050c0b66&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F33190792&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 42% Medium, 26% Large

#### What Do G2 Reviewers Say About MeBeBot Intelligent Assistant?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** from MeBeBot, enhancing tool adoption and overall experience.
- Users find MeBeBot extremely **easy to use** , enabling effective assistance without needing extensive technical knowledge.
- Users find MeBeBot to be **exceptionally helpful** , seamlessly integrating with existing tools and enhancing workplace efficiency.
- Users commend MeBeBot for its **efficiency** , significantly saving time and streamlining HR processes for large teams.
- Users commend the **easy implementation** of MeBeBot, highlighting smooth setup and excellent support throughout the process.

##### Cons

- Users report **integration issues** with some platforms, highlighting a desire for expanded functionality and compatibility.
- Users find the **learning curve challenging** , suggesting the need for more guides and demos for better onboarding.
- Users find the **reporting issues** frustrating, particularly with the need for better feedback management and usability.
- Users find the **reporting features challenging** and suggest improvements for better usability and effectiveness.
- Users find the **complexity** of the feedback system challenging, especially regarding auto-saving and data export options.

#### What Are Recent G2 Reviews of MeBeBot Intelligent Assistant?

**["Helpful Tool for Quick Internal Support"](https://www.g2.com/survey_responses/mebebot-intelligent-assistant-review-12687960)**

**Rating:** 4.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/mebebot-intelligent-assistant-review-12687960)

**["Fast, Easy Employee Q&Simple and Helpful Tool for Managing Employee QueriesA That Saves HR Time"](https://www.g2.com/survey_responses/mebebot-intelligent-assistant-review-12698367)**

**Rating:** 5.0/5.0 stars

_— Abhijeet S._

[Read full review](https://www.g2.com/survey_responses/mebebot-intelligent-assistant-review-12698367)

#### What Are G2 Users Discussing About MeBeBot Intelligent Assistant?

- [What is MeBeBot Intelligent Assistant used for?](https://www.g2.com/discussions/what-is-mebebot-intelligent-assistant-used-for)

### [Fini](https://www.g2.com/products/fini/reviews)

Fini is the #1 AI agent for customer service. Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the majority of your support volume. When needed, Fini seamlessly hands off complex cases to your team with full conversation and action history, ensuring no customer is left behind. Fini consistently delivers more accurate, higher-quality answers and handles more complex queries than any other AI agent. Fini comes with the industry’s most robust end-to-end capabilities, empowering teams to analyze, train, test, and deploy - all within a secure, no-code workspace designed for continuous quality improvement. - Analyze: Instantly surface deep insights and AI-powered suggestions to maximize performance and spot new automation opportunities. - Train: Simple, no-code tools to configure Fini’s knowledge, workflows, tone, and actions, continuously adapting from real ticket data. - Test: A full-featured testing suite to evaluate, refine, and ensure Fini’s answer quality and reliability before and after you go live. - Deploy: Easily launch Fini across all your customer service channels and helpdesks, including Zendesk, Intercom, Salesforce, HubSpot, and more. Fini is powered by the proprietary RAGless Retrieval Engine, a breakthrough RAGless architecture purpose-built for support automation. Every layer is optimized for precision, speed, security, and reliability, allowing Fini to autonomously resolve more conversations, across more channels, than competing AI agents. Fini integrates natively or via API with all major helpdesks, CRMs, and channels, and adapts to your unique workflows. Your team can focus on priority issues, using full context and Copilot assist, while Fini continuously improves from every interaction, raising the standard for customer satisfaction at scale. Choose Fini to deliver instant, empathy-driven support, while your team enjoys more time for high-value work and your business achieves the next level of customer success.

**Average Rating:** 4.9/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Fini?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 9.3/10 (Category avg: 8.8/10)
- **Analytics:** 9.0/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Fini?

- **Seller:** [Fini](https://www.g2.com/sellers/fini)
- **Year Founded:** 2022
- **HQ Location:** Amsterdam, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c9359bf4f3ecc94f2ebb77d62517389c8d37a9847e41d5bd7a3e30da4c6d7e5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fusefini&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 62% Medium, 38% Small

#### What Do G2 Reviewers Say About Fini?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Fini for their **exceptional customer support** , highlighting responsiveness and a true partnership approach.
- Users praise Fini for its **super easy integrations** , allowing them to see immediate value from the product.
- Users commend Fini for its **incredible support team** , which provides prompt assistance and values customer feedback.
- Users value the **exceptional support and partnership** Fini offers, enhancing their overall experience with the product.
- Users value the **customizability** of Fini, appreciating its tailored solutions and effective dashboard tools for success.

#### What Are Recent G2 Reviews of Fini?

**["Fast Time-to-Value, Powerful Software & AI, and World Class Onboarding with Fini"](https://www.g2.com/survey_responses/fini-review-13188940)**

**Rating:** 4.5/5.0 stars

_— Alec L._

[Read full review](https://www.g2.com/survey_responses/fini-review-13188940)

**["Fini cut our reply time to 1 hour and freed up team capacity"](https://www.g2.com/survey_responses/fini-review-12621744)**

**Rating:** 5.0/5.0 stars

_— Kai M._

[Read full review](https://www.g2.com/survey_responses/fini-review-12621744)

### [Zoho SalesIQ](https://www.g2.com/products/zoho-salesiq/reviews)

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time. Loaded with all the features a customer expects and a lot more, including live visitor tracking, live chat translate, live chat, automated chat triggers, lead scoring, audio call, screen share, profanity management, chat preview, codeless bot, answer bot, chat routing, internal chat, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like Whatsapp, Instagram, FB Messenger, and Telegram. All of this in a single platform.

**Average Rating:** 4.4/5.0

**Total Reviews:** 237

#### How Do G2 Users Rate Zoho SalesIQ?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Control:** 7.6/10 (Category avg: 8.8/10)
- **Analytics:** 7.7/10 (Category avg: 8.5/10)
- **Collection of information:** 7.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zoho SalesIQ?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** CEO, Director
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 72% Small, 20% Medium

#### What Do G2 Reviewers Say About Zoho SalesIQ?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Zoho SalesIQ, facilitating seamless real-time engagement and efficient customer interactions.
- Users appreciate the **responsive real-time engagement** of Zoho SalesIQ, enabling effective visitor tracking and automated customer interactions.
- Users love the **real-time engagement features** of Zoho SalesIQ, enhancing interactions and boosting conversions effortlessly.
- Users appreciate the **seamless integrations** of Zoho SalesIQ, enhancing customer support and business efficiency effortlessly.
- Users praise the **superb customer support** of Zoho SalesIQ, finding it responsive and extremely helpful in managing interactions.

##### Cons

- Users experience **excessive notifications** , including delays and duplicates, which can disrupt the overall user experience on Zoho SalesIQ.
- Users find the **learning curve steep** with Zoho SalesIQ due to extensive customization and multiple integrations.
- Users find **customization limited** in Zoho SalesIQ, feeling overwhelmed by initial setup and execution complexities.
- Users experience **notification issues** with delays and double alerts on the Android app, impacting overall usability.
- Users find the interface of Zoho SalesIQ **not intuitive** , making initial setup and customization feel overwhelming and complex.

#### What Are Recent G2 Reviews of Zoho SalesIQ?

**["Zobot Makes Customization and Lead Qualification Effortless"](https://www.g2.com/survey_responses/zoho-salesiq-review-12630837)**

**Rating:** 5.0/5.0 stars

_— MANISH K._

[Read full review](https://www.g2.com/survey_responses/zoho-salesiq-review-12630837)

**["Real-Time Visitor Tracking and CRM Integration On-the-Go"](https://www.g2.com/survey_responses/zoho-salesiq-review-12096763)**

**Rating:** 4.5/5.0 stars

_— Nayeem M._

[Read full review](https://www.g2.com/survey_responses/zoho-salesiq-review-12096763)

### [Forethought](https://www.g2.com/products/zendesk-forethought/reviews)

Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation. By actively learning, making decisions, and providing intelligent responses, our AI enables support teams to achieve industry-leading results while minimizing inefficiencies. Designed to adapt to your company's unique needs, Forethought's AI handles repetitive inquiries so CX reps can confidently focus on high-value interactions. With an emphasis on productivity, personalization, and reliability, Forethought ensures you stay in control while improving customer satisfaction and loyalty at every touchpoint.

**Average Rating:** 4.3/5.0

**Total Reviews:** 165

#### How Do G2 Users Rate Forethought?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Control:** 8.2/10 (Category avg: 8.8/10)
- **Analytics:** 7.6/10 (Category avg: 8.5/10)
- **Collection of information:** 7.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Forethought?

- **Seller:** [Zendesk](https://www.g2.com/sellers/zendesk)
- **Company Website:** www.zendesk.com
- **Year Founded:** 2007
- **HQ Location:** San Francisco, CA
- **Twitter:** @Zendesk  
102,672 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=511eeaf2c0ddc5065caaef5bb8b6d60bcc6b89740bd82db40e2e197c6eced9e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F418095%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,302 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 65% Medium, 21% Small

#### What Do G2 Reviewers Say About Forethought?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **helpful support team** of Forethought, enhancing overall productivity and customer satisfaction.
- Users commend the **responsive and knowledgeable customer support** of Forethought, enhancing their experience and problem resolution.
- Users value how Forethought's **AI understanding of user intent** enhances support efficiency and streamlines customer experience.
- Users value the **exceptional customer satisfaction** Forethought provides, streamlining support and enhancing efficiency effortlessly.
- Users appreciate the **efficiency** of Forethought, simplifying AI workflows and enhancing productivity across multiple languages with ease.

##### Cons

- Users experience **delays** in response times for changes, which can hinder the overall effectiveness of the product.
- Users experience **long delays** in updates and implementation, hindering their ability to analyze data efficiently.
- Users find the **cost per deflection model** to be a significant downside despite overall service quality.
- Users find the **cost per deflection model** of Forethought to be high, affecting overall affordability despite its benefits.
- Users find the **higher than expected learning curve** of Forethought challenging, affecting onboarding and implementation for various use cases.

#### What Are Recent G2 Reviews of Forethought?

**["Tailor-Made Customer Interactions and Stellar Support"](https://www.g2.com/survey_responses/forethought-review-11113240)**

**Rating:** 5.0/5.0 stars

_— Verified User in Utilities_

[Read full review](https://www.g2.com/survey_responses/forethought-review-11113240)

**["Efficient Setup and Insightful Analytics with Forethought"](https://www.g2.com/survey_responses/forethought-review-10010927)**

**Rating:** 4.5/5.0 stars

_— Alex K._

[Read full review](https://www.g2.com/survey_responses/forethought-review-10010927)

#### What Are G2 Users Discussing About Forethought?

- [What is Forethought AI used for?](https://www.g2.com/discussions/what-is-forethought-ai-used-for) - 1 comment

### [Chatbot Builder AI](https://www.g2.com/products/chatbot-builder-ai/reviews)

Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot in under 60 seconds for just $49 per month, complete with immediate access to OpenAI’s API. Community & Support: Join a thriving community where collaborative learning is key, supported by top-tier customer service. Chatbot Builder Ai not only leads in technology but also in creating a positive, engaging environment for users to excel together.

**Average Rating:** 5.0/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Chatbot Builder AI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 9.8/10 (Category avg: 8.8/10)
- **Analytics:** 9.6/10 (Category avg: 8.5/10)
- **Collection of information:** 9.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Chatbot Builder AI?

- **Seller:** [Chatbot Builder AI](https://www.g2.com/sellers/chatbot-builder-ai)
- **Year Founded:** 2023
- **HQ Location:** ,
- **Twitter:** @CBBuilder  
450 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b06c2daeee337177b811c1ef5a88824bb84544fc83c56448faa248e558966998&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchatbotbuilderia%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Consulting
- **Company Size:** 96% Small, 4% Medium

#### What Do G2 Reviewers Say About Chatbot Builder AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **outstanding customer support** of Chatbot Builder AI, providing quick and effective assistance whenever needed.
- Users praise the **helpful customer support** of Chatbot Builder AI, providing quick solutions and guidance when needed.
- Users find the **ease of use** of Chatbot Builder AI remarkable, appreciating its friendly interface and quick support.
- Users appreciate the **ease of implementation** with Chatbot Builder AI, enjoying user-friendliness and excellent customer support.
- Users find the **intuitive design** of Chatbot Builder AI remarkably easy to use, enhancing their overall experience.

#### What Are Recent G2 Reviews of Chatbot Builder AI?

**["Great product, great support."](https://www.g2.com/survey_responses/chatbot-builder-ai-review-11730225)**

**Rating:** 5.0/5.0 stars

_— Verified User in Automotive_

[Read full review](https://www.g2.com/survey_responses/chatbot-builder-ai-review-11730225)

**["An user-friendly tool for building AI-powered chatbots"](https://www.g2.com/survey_responses/chatbot-builder-ai-review-10934557)**

**Rating:** 4.0/5.0 stars

_— Priya P._

[Read full review](https://www.g2.com/survey_responses/chatbot-builder-ai-review-10934557)

### [Kindly](https://www.g2.com/products/kindly/reviews)

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. What makes Kindly different? - Less maintenance and more content production. The flat structure reduces time spent building and maintaining the chatbot. - Easy to customize. No coding needed for the chatbot to fit your branding. - Multilingual Train the chatbot in one language and it will understand inquiries in more than one hundred! Among our customers are Tele2, VOI, Boozt Fashion, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. Easily integrate with top CRM providers and other relevant systems such as Dixa, Salesforce, Voyado, Zendesk, and Ingrid among others.

**Average Rating:** 4.9/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Kindly?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Control:** 8.9/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Kindly?

- **Seller:** [Kindly](https://www.g2.com/sellers/kindly)
- **Year Founded:** 2016
- **HQ Location:** Oslo, NO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9d5633c4215e8994ad479abf708337a26398e908ff04032f20a6a518d2e10f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkindlyai%2F&secure%5Burl_type%5D=linkedin_company_website)  
99 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 44% Medium, 41% Small

#### What Do G2 Reviewers Say About Kindly?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** provided by Kindly, noting their genuine interest in helping businesses succeed.
- Users appreciate the **intuitive ease of use** of Kindly, making setup and navigation a breeze.
- Users value the **genuine support** from Kindly's team, enhancing their business efficiency and customer experience significantly.
- Users appreciate the **easy implementation and improvement** of Kindly, greatly enhancing the overall customer experience.
- Users value the **intuitive design and time-saving features** of Kindly, alongside responsive customer support and customization options.

##### Cons

- Users find the **learning curve challenging** , especially for newcomers who struggle with navigation and settings clarity.
- Users note a **steep learning curve** for newcomers, particularly in navigating settings and understanding features.
- Users find the **extra work and maintenance** required for the AI chatbot to be a significant drawback, despite long-term savings.
- Users find the **complexity of settings** challenging, as it's often unclear where to make specific adjustments.
- Users find the **complex usability** confusing, especially when navigating between settings and context fields.

#### What Are Recent G2 Reviews of Kindly?

**["Easy to work with, awesome."](https://www.g2.com/survey_responses/kindly-review-8853265)**

**Rating:** 5.0/5.0 stars

_— Emil A._

[Read full review](https://www.g2.com/survey_responses/kindly-review-8853265)

**["I couldn't recommend working with Kindly enough."](https://www.g2.com/survey_responses/kindly-review-8744213)**

**Rating:** 5.0/5.0 stars

_— John S._

[Read full review](https://www.g2.com/survey_responses/kindly-review-8744213)

#### What Are G2 Users Discussing About Kindly?

- [What is Kindly used for?](https://www.g2.com/discussions/what-is-kindly-used-for)

### [ProProfs Chat](https://www.g2.com/products/proprofs-proprofs-chat/reviews)

ProProfs Chat is a responsive live chat software that helps organizations get in touch with their daily visitors and customers in real-time hassle-free. Whether you own a small, medium or enterprise level business, providing instant support to valuable customers and visitors on your site becomes a piece a of cake with the integration of this software. ProProfs Chat comes with special features and services adaptable to today’s fast-paced world. In fact it has emerged as a go-to solution for personalized, human interactions to create meaningful connections at a fraction of the cost of other popular means. ProProfs Chat is also an extensive software that comes with intuitive capabilities. These help to examine the behavior of website visitors through highly accurate and reliable real-time customer data to reactively or proactively deliver chat invitation to the right customer ensuring timely interventions. The analytics graph in dashboard helps to track website traffic, chat transcripts and other valuable statistical information over time in addition to its comprehensive real-time reporting system. It provides automatic defined rule based on chat distribution, hands-on assistance with co-browsing and snapshot features. Other than that, the visitor chat window offers ultimate flexibility, customizability and total compatibility to your website. Besides these, you can also find a range of features such as visitor monitoring, third party integration, post-chat surveys for gathering feedback, callback requests when operators are offline, file sharing, support operators’ performance reports, and more. ProProfs Chat also provides personalized deployment services, with a committed success manager, 24/7 online support, multiple location backup with multi layered data privacy and security. We offer a no-obligation 15-day free trial that helps you decide whether the software can help you save time and still answer customer queries hassle-free or not.

**Average Rating:** 4.5/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate ProProfs Chat?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 6.7/10 (Category avg: 8.5/10)
- **Collection of information:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ProProfs Chat?

- **Seller:** [ProProfs](https://www.g2.com/sellers/proprofs)
- **Year Founded:** 2009
- **HQ Location:** Los Angeles, CA
- **Twitter:** @ProProfs  
4,731 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9acb8211ef0b8540d9c8ef7ba6681ff4d087fdc62ea17b3bc0a016852fbdef85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9492925%2F&secure%5Burl_type%5D=linkedin_company_website)  
215 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 51% Small, 31% Medium

#### What Are Recent G2 Reviews of ProProfs Chat?

**["An interesting Chat solution for any customer facing website."](https://www.g2.com/survey_responses/proprofs-chat-review-8001701)**

**Rating:** 4.5/5.0 stars

_— Arpi J._

[Read full review](https://www.g2.com/survey_responses/proprofs-chat-review-8001701)

**["Better Customer Service with ProProfs Chat"](https://www.g2.com/survey_responses/proprofs-chat-review-8009953)**

**Rating:** 4.5/5.0 stars

_— Abhishek G._

[Read full review](https://www.g2.com/survey_responses/proprofs-chat-review-8009953)

#### What Are G2 Users Discussing About ProProfs Chat?

- [What is ProProfs Chat used for?](https://www.g2.com/discussions/what-is-proprofs-chat-used-for)

### [Zaapi](https://www.g2.com/products/zaapi/reviews)

The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Website, Facebook, Instagram, LINE, TikTok, Shopee, and Lazada, Zaapi eliminates fragmented communication and provides a single, intelligent "source of truth" for every customer relationship. As the intelligent engine behind modern engagement, Zaapi provides the infrastructure to deliver a seamless, unified experience in a world where customers expect instant responses across a dozen platforms. By combining deep e-commerce integrations with cutting-edge AI, Zaapi transforms your communication channels from simple inboxes into high-performance revenue drivers. The AI Agent: 80%+ Automation & Serious ROI The Zaapi AI Agent isn't just a chatbot—it’s a digital extension of your team that understands context and brand voice. - Full Automation: Many users achieve 80% or higher full automation of all incoming inquiries, allowing human agents to focus on high-value tasks. - Instant Accuracy: Drastically improve response rates and agent efficiency by deploying an AI trained on your specific business data and knowledge base. - Measurable Growth: By resolving queries 24/7 without delays, the AI Agent drives significant ROI through increased customer satisfaction and higher conversion rates. Versatile Flow Builder: Automate Anything Zaapi’s powerful, no-code Flow Builder allows you to design and deploy sophisticated customer journeys in minutes. With a deep Shopify integration, you can create seamless automations including: - Welcome Flows: Engage new prospects the moment they connect on any channel. Cart Recovery: Automatically trigger personalized recovery messages via WhatsApp or Email to reclaim lost sales. - Order Updates: Proactively send automated notifications for order status and shipping directly to the customer’s preferred app. - Custom Logic: A truly versatile canvas that enables you to automate almost any workflow, from lead qualification to complex multi-step support paths. Deep Analytics & Performance Tracking Zaapi provides the data-driven insights necessary to master your CX strategy. Our detailed analytics suite allows you to: - Analyze Conversations: Gain visibility into every interaction to identify trends, pain points, and customer sentiment. - Monitor Agent Performance: Track individual and team efficiency, response times, and resolution success. - Optimize AI Efficiency: Constantly refine your AI Agent’s performance by reviewing its interactions and success rates across all channels. Why Zaapi? Zaapi empowers businesses to move beyond "replying to messages" and toward "mastering the customer experience." By combining native e-commerce data with a powerful AI engine, Zaapi ensures that every conversation—no matter the channel—contributes to a seamless customer experience.

**Average Rating:** 4.7/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate Zaapi?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zaapi?

- **Seller:** [Zaapi](https://www.g2.com/sellers/zaapi)
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 63% Small, 24% Medium

#### What Do G2 Reviewers Say About Zaapi?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zaapi to have a **user-friendly design** , making daily customer support effortless and efficient.
- Users appreciate the **easy setup and intuitive interface** of Zaapi, enhancing daily customer support efficiency across multiple channels.
- Users praise Zaapi for its **efficiency** , making chat management and response automation seamless and time-saving.
- Users appreciate the **seamless integrations** of Zaapi, enhancing efficiency by unifying various communication channels in one platform.
- Users praise Zaapi for its **easy setup** , enabling efficient management of multiple chat channels with minimal effort.

##### Cons

- Users note that **required improvements** include better reporting options, faster performance, and enhanced customer data management.
- Users experience **usage limitations** with Zaapi, particularly concerning file size restrictions for images and videos.
- Users feel the pricing is **a bit high** and could be clearer, with unexpected additional charges for credits.
- Users note the **limited features** of Zaapi, missing important tools for conversion and advanced workflows.
- Users note several **missing features** , particularly in conversion and advanced workflows, affecting the overall functionality.

#### What Are Recent G2 Reviews of Zaapi?

**["All-in-One Chat Solution That Empowers Teamwork"](https://www.g2.com/survey_responses/zaapi-review-12918159)**

**Rating:** 5.0/5.0 stars

_— Natavadee S._

[Read full review](https://www.g2.com/survey_responses/zaapi-review-12918159)

**["Reliable Omnichannel Platform with Excellent Support"](https://www.g2.com/survey_responses/zaapi-review-13058934)**

**Rating:** 5.0/5.0 stars

_— derrick t._

[Read full review](https://www.g2.com/survey_responses/zaapi-review-13058934)

### [SalesMonk](https://www.g2.com/products/salesmonk/reviews)

SalesMonk is a GTM revenue platform that turns anonymous website traffic into qualified sales meetings by combining visitor de-anonymization, intent tracking, and AI-powered agents. It identifies which companies are on your site in real time, analyzes their behavior and buying intent, and then uses intelligent chat/voice workflows to answer product, pricing, and implementation questions, qualify using BANT/MEDDIC-style logic, and book meetings directly to your reps’ calendars. Designed for B2B SaaS and ABM motions, SalesMonk helps marketing capture the 97% of visitors who never fill forms, gives sales a live feed of high-intent accounts on the site, and creates an always-on, inbound‑led outbound engine that drives more pipeline from existing traffic. See what we offer, visit: SalesMonk.ai

**Average Rating:** 4.8/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate SalesMonk?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SalesMonk?

- **Seller:** [SalesMonk](https://www.g2.com/sellers/salesmonk)
- **HQ Location:** Delaware, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b5ebeb955bc36ea9f3fa79dfa8254b1c1336d2d57e77194d354088cf11af6b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesmonk-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®
- **Ownership:** Tanuj Mendiratta
- **Phone:** +919096097030

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 44% Small, 31% Medium

#### What Do G2 Reviewers Say About SalesMonk?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from **automation** with SalesMonk, enhancing lead engagement and streamlining follow-ups for efficiency.
- Users highlight the **automation of lead engagement** in SalesMonk, enhancing efficiency and improving conversion rates.
- Users benefit from **automated conversation management** , enhancing lead engagement and improving response rates significantly.
- Users find SalesMonk **extremely helpful** for automating lead engagement and improving response rates, boosting conversions efficiently.
- Users value the **automation of lead engagement** in SalesMonk, enhancing efficiency and response rates significantly.

##### Cons

- Users highlight **dependency issues** with SalesMonk, which may hinder personal interactions and create reliance on the tool.
- Users note **usage limitations** , such as lack of external data access and feeling overly automated for personalized interactions.
- Users find the **lack of personalization** in SalesMonk's AI responses can detract from the experience with high-value leads.
- Users find the **complex configuration** process time-consuming, impacting the overall effectiveness of the tool.
- Users find the **cost can seem high** if lead volume is low, causing budget concerns for some businesses.

#### What Are Recent G2 Reviews of SalesMonk?

**["Hot Account Alerts That Actually Lead to Meetings"](https://www.g2.com/survey_responses/salesmonk-review-12590410)**

**Rating:** 5.0/5.0 stars

_— Salil P._

[Read full review](https://www.g2.com/survey_responses/salesmonk-review-12590410)

**["One Platform Replaced Our Entire Outbound Stack"](https://www.g2.com/survey_responses/salesmonk-review-12588498)**

**Rating:** 5.0/5.0 stars

_— Gaurav M._

[Read full review](https://www.g2.com/survey_responses/salesmonk-review-12588498)

### [SleekFlow](https://www.g2.com/products/sleekflow/reviews)

SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over 2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io.

**Average Rating:** 4.6/5.0

**Total Reviews:** 200

#### How Do G2 Users Rate SleekFlow?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Control:** 8.6/10 (Category avg: 8.8/10)
- **Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Collection of information:** 8.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SleekFlow?

- **Seller:** [SleekFlow](https://www.g2.com/sellers/sleekflow)
- **Company Website:** sleekflow.io
- **Year Founded:** 2019
- **HQ Location:** Singapore, SG
- **Twitter:** @sleekflow\_io  
174 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8411beacfe8eee98ccf57a891aba99b7d1c3699783ac9d7e144d97594ebe7637&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsleekflow&secure%5Burl_type%5D=linkedin_company_website)  
204 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Founder
- **Top Industries:** Retail, Health, Wellness and Fitness
- **Company Size:** 74% Small, 20% Medium

#### What Do G2 Reviewers Say About SleekFlow?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SleekFlow to be **very easy to implement** , thanks to helpful guidance and effective features.
- Users commend the **excellent customer support** of SleekFlow, highlighting fast responses and useful assistance for effective communication.
- Users love the **easy-to-use automation features** of SleekFlow, significantly reducing routine tasks and improving efficiency.
- Users value the **handy AI agent** of SleekFlow for efficiently qualifying leads and enhancing customer communication.
- Users find that the **time-saving automation** of SleekFlow helps them manage customer messages efficiently and effectively.

##### Cons

- Users note the **lack of essential features** in SleekFlow, wishing for improved response tracking and message management.
- Users frequently face **slow loading** issues with SleekFlow, causing frustration during message access and app performance.
- Users find the **pricing steep** for SleekFlow, especially for smaller teams, impacting accessibility and value.
- Users express concerns over **limited customization** , particularly regarding contact quotas and analytics options in SleekFlow.
- Users feel that the **limited features** of SleekFlow restrict functionality, especially for those on lower-tier plans.

#### What Are Recent G2 Reviews of SleekFlow?

**["Sleekflow Makes Multi-Channel Messaging and Automation Effortless."](https://www.g2.com/survey_responses/sleekflow-review-13065757)**

**Rating:** 4.5/5.0 stars

_— Sujal S._

[Read full review](https://www.g2.com/survey_responses/sleekflow-review-13065757)

**["SleekFlow Streamlined Our DMs and Boosted Productivity"](https://www.g2.com/survey_responses/sleekflow-review-12673937)**

**Rating:** 5.0/5.0 stars

_— Yik Wang C._

[Read full review](https://www.g2.com/survey_responses/sleekflow-review-12673937)

#### What Are G2 Users Discussing About SleekFlow?

- [What is SleekFlow used for?](https://www.g2.com/discussions/what-is-sleekflow-used-for)

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