# Top Free Chatbots Software - Page 9

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 761

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,500+ Authentic Reviews
- 761+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215)

Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx)

**Sponsored**

### Fin

Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer. Key benefits of Fin AI Agent: - Automates complex tasks such as refunds, transaction disputes, and technical troubleshooting. - Easy to configure with a no-code experience that anyone on your team can manage. - Works with any helpdesk, including Salesforce, HubSpot, and Freshdesk – no migration required. - Affordable at scale with pricing starting at just $0.99 per outcome. - Provides complete visibility and control through tools to analyze, train, test, and deploy Fin across all channels. - Engages buyers as they explore your site, providing instant, relevant answers when intent is highest. - Moves prospects closer to a decision, answering questions about pricing and features, addressing objections, and matching solutions to their needs. - Closes opportunities by guiding qualified buyers to the right next step – booking meetings, starting trials, or handing off to sales with full context. How it works: Fin combines generative AI with deterministic rules to act just like your best human agents. You can give Fin detailed, step-by-step instructions, and it will follow them with speed and reliability – reducing time to resolution and improving customer satisfaction. Under the hood, Fin is powered by Fin APEX 1.0, the highest-performing, fastest model for customer service. Every layer is optimized for accuracy, speed, and reliability, so Fin can handle high volumes and complex queries with confidence. Proof of performance: - Fin resolves 67% of customer queries on average, with rates as high as 93% for some teams. - Trusted by 6,000+ customer service teams, including the world’s leading AI companies like Anthropic. - In independent tests, Fin consistently outperformed competitors, delivering higher resolution rates than Forethought, Decagon, and others. Ranked #1 AI Agent on G2, with the highest number of reviews.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-09T20%3A46%3A05Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3270&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%2Ffree%3Fcategory_id%3Dchatbots%26locale%3Des%26page%3D9&secure%5Btoken%5D=a16ebc3eedeaf3342aaf438d30aba393e872b8b11ca1cd9b0b5db33a30fe43c9&secure%5Burl%5D=https%3A%2F%2Fwww.fin.ai%2Fdrlp%2Fai-agent&secure%5Burl_type%5D=custom_url)

### [ConnectiveOne (ex Kwizbot)](https://www.g2.com/products/connectiveone-ex-kwizbot/reviews)

Connective One is an omnichannel AI communication platform that automates customer service, sales, marketing, human resources, and internal communications within companies. The main goal of Connective One is to provide the most convenient and fastest customer service possible. Our product allows clients to get answers to their questions much faster, while operators can focus on more complex queries as Connective One handles routine processes. The functionality of Connective One includes: -AI Copilot: AI-generated responses to customer questions for quick operator replies. No need to spend time searching for information to respond – AI does it all for the operator, who only needs to send the message. -AI Tools: Internal operator assistant. -AI Fast Line: An AI tool that independently processes customer inquiries according to your knowledge base. No more AI "hallucinations" as you regulate and manage the responses. Fast Line handles up to 70% of typical customer queries, saving your managers' time. -Omnichannel: Connect all messengers, social networks, and email. - Operator Panel: Handles inquiries from all communication channels in a single window. Operators do not waste time switching between tabs, making communication easy and ensuring no customers are lost. -Scenario Builder: Create unique customer service workflows and easily make changes to them. -Contact Center PRO: Analytics of operator performance to view important metrics. -Question Categorizer: Easily segment and manage inquiries. -Macros: Routine processes that can be launched with one click, such as checking the status of an order or creating a deal card in the CRM system. -Mailing: Inform customers about your unique offers and promotions across all communication channels. -Easy and customizable integrations: Quick and simple connection to your customer relationship management systems. -Voice transcriber: Converts voice requests into text for more efficient processing. -Live chat: Provides instant customer support in real-time 24/7

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate ConnectiveOne (ex Kwizbot)?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind ConnectiveOne (ex Kwizbot)?

- **Seller:** [Evergreen](https://www.g2.com/sellers/evergreen-8389db90-e80b-4d2c-84da-f588e0a3f4dd)
- **Year Founded:** 2009
- **HQ Location:** Подольский район, UA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=123bd931e70e0a6f3fc9bd36fb7ab711f0484674d1a09ecfedc713eeb57541d5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevergreen-it-development-support-%2526-service%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Are Recent G2 Reviews of ConnectiveOne (ex Kwizbot)?

**["ConnectiveOne helped OKWINE reduce hotline load and deliver faster, smarter customer service"](https://www.g2.com/survey_responses/connectiveone-ex-kwizbot-review-12541372)**

**Rating:** 5.0/5.0 stars

_— Федір ._

[Read full review](https://www.g2.com/survey_responses/connectiveone-ex-kwizbot-review-12541372)

**["A reliable omnichannel platform that genuinely reduces support workload"](https://www.g2.com/survey_responses/connectiveone-ex-kwizbot-review-12537468)**

**Rating:** 5.0/5.0 stars

_— Anastasiia C._

[Read full review](https://www.g2.com/survey_responses/connectiveone-ex-kwizbot-review-12537468)

### [Engageware](https://www.g2.com/products/engageware/reviews)

Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.

**Average Rating:** 4.4/5.0

**Total Reviews:** 128

#### How Do G2 Users Rate Engageware?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Control:** 5.8/10 (Category avg: 8.8/10)
- **Analytics:** 7.5/10 (Category avg: 8.5/10)
- **Collection of information:** 7.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Engageware?

- **Seller:** [Engageware](https://www.g2.com/sellers/engageware)
- **Year Founded:** 2000
- **HQ Location:** Tewksbury, MA
- **Twitter:** @engageware  
2,865 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=867b673b94d802a4346e6c2466a75dd26b20073318cce2a5027d60c9f076746f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fengageware%2F&secure%5Burl_type%5D=linkedin_company_website)  
113 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Consultant
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 50% Medium, 34% Large

#### What Do G2 Reviewers Say About Engageware?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Engageware, simplifying appointment scheduling and customer engagement processes.
- Users find Engageware to be **extremely helpful** for seamless appointment scheduling and efficient support through AI tools.
- Users value the **responsive customer support** of Engageware, appreciating their friendly assistance in resolving issues quickly.
- Users praise Engageware for its **exceptional efficiency** in client engagement and time management, enhancing overall productivity.
- Users value the **robust knowledge base** of Engageware, enhancing appointment scheduling and optimizing communication effectively.

##### Cons

- Users find the **high prices** of Engageware challenging, impacting their ability to fully utilize the platform.
- Users struggle with **layout issues** in Engageware, including disorganization, clunky navigation, and poor content access controls.
- Users find the **learning curve steep** with Engageware, making it challenging to adapt and utilize effectively.
- Users find the **configuration complexity** of Engageware challenging, requiring extensive technical support and higher pricing adjustments.
- Users struggle with **integration issues** , finding the lack of functional calendar sync and a modern UI problematic.

#### What Are Recent G2 Reviews of Engageware?

**["Engageware Boosted Conversions with Time-Saving Scheduling"](https://www.g2.com/survey_responses/engageware-review-12713152)**

**Rating:** 4.5/5.0 stars

_— Prosper I._

[Read full review](https://www.g2.com/survey_responses/engageware-review-12713152)

**["Engageware Boosts Engagement between customer and employee"](https://www.g2.com/survey_responses/engageware-review-11852177)**

**Rating:** 4.5/5.0 stars

_— Anshu K._

[Read full review](https://www.g2.com/survey_responses/engageware-review-11852177)

#### What Are G2 Users Discussing About Engageware?

- [What is Engageware used for?](https://www.g2.com/discussions/what-is-engageware-used-for)
- [What does TimeTrade do?](https://www.g2.com/discussions/what-does-timetrade-do)
- [How much does TimeTrade cost?](https://www.g2.com/discussions/how-much-does-timetrade-cost)
- [What is TimeTrade used for?](https://www.g2.com/discussions/what-is-timetrade-used-for)
- [What is TimeTrade?](https://www.g2.com/discussions/what-is-timetrade)

### [Infobip](https://www.g2.com/products/infobip/reviews)

Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. Through one platform, Infobip delivers omnichannel engagement, identity, authentication, and contact centre solutions across SMS, WhatsApp, Email, Viber, Voice, and more helping brands simplify customer communications, drive growth, and improve loyalty. Infobip's infrastructure reaches over 7 billion mobile devices across six continents through 10,000+ connections, including 800+ direct operator connections - one of the largest carrier networks in the industry. New to Infobip? Start for free, no credit card required. The Infobip Self-Service portal lets businesses sign up and start testing in minutes. Explore SMS, WhatsApp, Email, Viber, and Voice on a free trial with up to 100 messages included. When you're ready to scale, choose a pay-as-you-go model for flexible usage, or opt for volume packages with dedicated onboarding, support, and professional services. Whether you're a startup exploring your first campaign or an enterprise managing billions of interactions globally, Infobip has a path that fits. Founded in 2006 by CEO Silvio Kutić and Izabel Jelenić. Headquartered in London with offices across 6 continents.

**Average Rating:** 4.3/5.0

**Total Reviews:** 56

#### How Do G2 Users Rate Infobip?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Infobip?

- **Seller:** [Infobip](https://www.g2.com/sellers/infobip)
- **Year Founded:** 2006
- **HQ Location:** London, England
- **Twitter:** @Infobip  
33,954 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8a5607729aca5fbac9757ef99f3401c23ddf545b0b9c0ed286e9d8baadb003bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finfobip%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
3,502 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 43% Medium, 38% Small

#### What Do G2 Reviewers Say About Infobip?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Infobip, noting seamless integration and effective omnichannel solutions for customer engagement.
- Users highlight the **easy integrations** with various tools, enhancing functionality and customer engagement across channels.
- Users value the **easy integrations** with other systems, enhancing customer engagement through a seamless omnichannel experience.
- Users value the **easy integration and omnichannel engagement** that Infobip offers, enhancing customer connections effectively.
- Users value the **engagement increase** from Infobip's omnichannel approach, enhancing customer connection and segmentation effortlessly.

##### Cons

- Users experience **poor customer support** with slow response times, averaging around three days for replies.
- Users face **delays in support response** , often waiting around three days for assistance, affecting their overall experience.
- Users find the **poor response** time from Infobip support frustrating, often waiting several days for assistance.
- Users experience **delay issues** with Infobip's support team, impacting their overall satisfaction and resolution time.
- Users feel that the **limited features** of Infobip hinder functionality, especially the lack of basic options like cropping.

#### What Are Recent G2 Reviews of Infobip?

**["A Complete Solution That Just Works—even with CCAAS Integrations"](https://www.g2.com/survey_responses/infobip-review-12280457)**

**Rating:** 5.0/5.0 stars

_— Carlos B._

[Read full review](https://www.g2.com/survey_responses/infobip-review-12280457)

**["Reliable Global Messaging Platform with Excellent Support"](https://www.g2.com/survey_responses/infobip-review-11433355)**

**Rating:** 4.0/5.0 stars

_— David K._

[Read full review](https://www.g2.com/survey_responses/infobip-review-11433355)

#### What Are G2 Users Discussing About Infobip?

- [Who is the CEO of infobip?](https://www.g2.com/discussions/who-is-the-ceo-of-infobip)
- [Is infobip a SaaS company?](https://www.g2.com/discussions/is-infobip-a-saas-company)
- [Is infobip a product based company?](https://www.g2.com/discussions/is-infobip-a-product-based-company)
- [What is infobip?](https://www.g2.com/discussions/what-is-infobip)

### [Kanbu.ai](https://www.g2.com/products/kanbu-ai/reviews)

Kanbu.ai is a modern AI assistant designed to streamline customer support – primarily through a smart web chatbot, but also across other channels as needed. It provides instant, accurate, and personalized responses based solely on verified data from websites, documents, or images provided by the company. The assistant’s communication can be fully tailored to match the company’s tone and style. It is self-service SaaS – no need for technical support. Once implemented, it runs automatically with no ongoing maintenance required (plug-and-play).

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Kanbu.ai?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Kanbu.ai?

- **Seller:** [Kanbu.ai](https://www.g2.com/sellers/kanbu-ai)
- **Year Founded:** 2024
- **HQ Location:** Brno, CZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=56cc7910a7925492ebc6e5f73f506c74925477fbfce7eff37e2ee5f70f827ad8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkanbuai%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Kanbu.ai?

**["Kanbu AI: Time-saving support and strong lead gen"](https://www.g2.com/survey_responses/kanbu-ai-review-12638421)**

**Rating:** 5.0/5.0 stars

_— Zdeněk W._

[Read full review](https://www.g2.com/survey_responses/kanbu-ai-review-12638421)

**["Kanbu.ai saves time and provides useful reports on the most common queries"](https://www.g2.com/survey_responses/kanbu-ai-review-12611399)**

**Rating:** 5.0/5.0 stars

_— Tomáš R._

[Read full review](https://www.g2.com/survey_responses/kanbu-ai-review-12611399)

### [oct8ne](https://www.g2.com/products/oct8ne/reviews)

Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT for a more humanized experienced with our chatbot.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate oct8ne?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 9.2/10 (Category avg: 8.8/10)
- **Analytics:** 7.5/10 (Category avg: 8.5/10)
- **Collection of information:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind oct8ne?

- **Seller:** [Oct8ne](https://www.g2.com/sellers/oct8ne)
- **Year Founded:** 2016
- **HQ Location:** Barcelona, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=44ed6cabad9a5b2b0a406adabdac9c69151d7e3d99769aa8fb78d2e34ff460fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foct8ne-es%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of oct8ne?

**["Essential for any ecommerce"](https://www.g2.com/survey_responses/oct8ne-review-10860374)**

**Rating:** 5.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/oct8ne-review-10860374)

**["Outstanding customer service"](https://www.g2.com/survey_responses/oct8ne-review-11656324)**

**Rating:** 5.0/5.0 stars

_— Soraya P._

[Read full review](https://www.g2.com/survey_responses/oct8ne-review-11656324)

### [PandoraBot](https://www.g2.com/products/pandorabot/reviews)

Custom Bots Built for Your Business | Say goodbye to DIY Chatbot platforms | Build the perfect AI bot for your needs. We craft bots to your specific business needs, training them with your unique knowledge and seamlessly integrating them into your existing processes. 🧠 KnowledgeBot:Central knowledge repository 💰 SalesBot: 24/7 virtual salesperson 🛠️ ServiceBot:Round-the-clock customer service 👁️ VisionBot:Image-based product search

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate PandoraBot?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind PandoraBot?

- **Seller:** [Pandorabot.io](https://www.g2.com/sellers/pandorabot-io-d1f41936-c9c1-4c46-9094-8b2af89decd5)
- **Year Founded:** 2023
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=28a149723558dbde1fce7ca5a49b30ac03553c98c2225d896e04d896d0bd0de2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpandorabot&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Small, 60% Medium

#### What Are Recent G2 Reviews of PandoraBot?

**["Flexible, Reliable Chatbot Development with Strong Control and Structured Flows"](https://www.g2.com/survey_responses/pandorabot-review-12562853)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/pandorabot-review-12562853)

**["Experience when trying creating a chat bot."](https://www.g2.com/survey_responses/pandorabot-review-11171523)**

**Rating:** 4.0/5.0 stars

_— Verified User in Apparel & Fashion_

[Read full review](https://www.g2.com/survey_responses/pandorabot-review-11171523)

### [Text](https://www.g2.com/products/text/reviews)

Text is an AI-first customer service platform built for ecommerce and digital-first businesses that want to grow volume without growing the team. The idea behind it is simple: your support team is already your biggest sales channel. And now there's a way to unlock it. 🛒 AI that doesn't just support - it sells AI agents and human agents share one inbox. But unlike most platforms, the AI doesn't just answer questions and close chats. It: • detects checkout hesitation and steps in with the right offer; • spots buying signals hiding in routine inquiries • qualifies leads, captures details, and hands your team warm conversations with full context The result? Your support becomes the place where revenue happens. 💡 74% resolution rate, around the clock The AI agent works 24/7, resolving repetitive queries end-to-end - order status, returns, FAQs, product specs - all grounded in your own knowledge base. And it's good at it: 74% resolution rate versus 59% industry average. When no one's online, it keeps working: • capturing leads • qualifying visitors • collecting what your team needs for a meaningful follow-up When your team's back, it shifts gears - triaging by intent and routing high-value conversations to the right person. 📡 Every channel, one inbox One omnichannel inbox covers chat, email, Messenger, SMS, and more. Full conversation history, customer context, and Shopify order data visible per contact. Tickets and chats unified with shared tagging and routing. 🤖 Automation at every level Workflows handle tagging, routing, follow-ups, and notifications - connected to HubSpot, Shopify, Slack, and more. AI agents resolve conversations autonomously, with custom skills you define in plain language. Copilot assists your human agents with reply suggestions and summaries. You stay in control: tone, answer length, language - all configurable per AI agent. Conversations can be supervised in real time, with human takeover at any point.. 🌍 Minutes to set up. Built to scale. Whether you're a growing ecommerce brand or a digital-first team scaling fast - setup takes minutes. Point the AI at your website and it's handling conversations the same day. Trusted by over 35,000 companies including Unilever, Wembley Stadium, and MIT. 🔒 Built for enterprise trust and security • SOC 2 audited • GDPR compliant • CCPA compliant • PCI DSS certified Start your free 14-day trial today and see how Text transforms support into measurable ROI. No credit card required.

**Average Rating:** 4.1/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Text?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Text?

- **Seller:** [Text](https://www.g2.com/sellers/text)
- **Company Website:** www.text.com
- **Year Founded:** 2002
- **HQ Location:** Boston, MA, USA
- **Twitter:** @text\_hq  
150 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=135d41e78736ea09e7a0dae6252643ecbd494b7104da672504281f4199c28450&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftext%2F&secure%5Burl_type%5D=linkedin_company_website)  
381 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 42% Medium

#### What Do G2 Reviewers Say About Text?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **simplicity and helpful Copilot feature** , enhancing their ability to quickly access needed information.
- Users appreciate the **simplicity of call management** , finding it easy to navigate and utilize effectively.
- Users appreciate the **simplicity of the layout** , finding it helpful, especially with the Copilot feature.
- Users appreciate the **ease of use** , finding the layout simple and helpful to navigate for information.
- Users appreciate the **simple layout and helpful notification options** , with Copilot being a favorite for quick information access.

#### What Are Recent G2 Reviews of Text?

**["​​We stopped losing sales at the finish line"](https://www.g2.com/survey_responses/text-review-12471308)**

**Rating:** 5.0/5.0 stars

_— Jerry H._

[Read full review](https://www.g2.com/survey_responses/text-review-12471308)

**["Integrated Tickets & Live Chat with Great Canned Responses and Smart Notifications"](https://www.g2.com/survey_responses/text-review-12908204)**

**Rating:** 4.0/5.0 stars

_— Hussein M._

[Read full review](https://www.g2.com/survey_responses/text-review-12908204)

### [WayMore](https://www.g2.com/products/waymore/reviews)

WayMore is an innovative all-in-one omnichannel marketing cloud platform, which consists of many different tools, aimed at increasing sales and reducing marketing costs. 📈 The high technology of the platform is based on data collection, analytics, automation, and digital marketing. WayMore is for all businesses, regardless of industry or size. The simple design of the platform makes the user experience very easy. How? 👉 Place your customers at the center of a comprehensive approach. 👉 Consolidate all your data sources. Analyze the data with the power of AI to understand better your audience. 👉 Micro-segment your audience to maximize the engagement rate. 👉 Communicate with each audience segment with the right channel, at the right moment, and with the right content. 👉 Implement automations to avoid manual tasks. Why? 💰 Turn prospect leads to loyal customers. 💰 Save time & effort. Gain More with WayMore!

**Average Rating:** 4.3/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate WayMore?

- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind WayMore?

- **Seller:** [AMD Telecom](https://www.g2.com/sellers/amd-telecom)
- **Year Founded:** 2000
- **HQ Location:** San Francisco, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ced217409550547d4eb6ebe2df8673bd9602028b500673526a43bde07a36cae0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famd-telecom-s-a-%2F&secure%5Burl_type%5D=linkedin_company_website)  
162 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Medium, 47% Small

#### What Do G2 Reviewers Say About WayMore?

_AI-generated summary from verified user reviews_

##### Pros

- Users find WayMore's **effective email marketing** enhances productivity and supports informed decision-making through data analysis.
- Users appreciate the **user-friendly interface** of WayMore, making it accessible for all marketers regardless of technical skill.
- Users appreciate the **intuitive design** of WayMore, facilitating easy navigation and efficient campaign management without technical skills.
- Users appreciate the **advanced market segmentation** of WayMore, enabling targeted and effective marketing campaigns effortlessly.
- Users value the **advanced customer segmentation** in WayMore, which enhances their marketing strategy and targeting efforts.

##### Cons

- Users find the **steep learning curve** challenging, especially with complex features and slow user interface performance.
- Users often experience **slow performance** due to lagging user interface, which detracts from the overall experience.
- Users frequently experience **sms failures** with WayMore, leading to frustrations and unreliable message delivery.
- Users find the **insufficient detail in aggregated data** hinders their ability to analyze campaign performance across channels.
- Users experience frustrating **communication delays** with WayMore, often noticing SMS failures that hinder timely messaging.

#### What Are Recent G2 Reviews of WayMore?

**["Quick Automation, Although Slow Customer Service"](https://www.g2.com/survey_responses/waymore-review-12571120)**

**Rating:** 4.0/5.0 stars

_— Franco Eduardo E._

[Read full review](https://www.g2.com/survey_responses/waymore-review-12571120)

**["Streamlined Client Comm with WayMore for Admin Teams"](https://www.g2.com/survey_responses/waymore-review-12995806)**

**Rating:** 4.0/5.0 stars

_— Verified User in Executive Office_

[Read full review](https://www.g2.com/survey_responses/waymore-review-12995806)

### [AI Rudder](https://www.g2.com/products/ai-rudder/reviews)

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

**Average Rating:** 4.6/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate AI Rudder?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)

#### Who Is the Company Behind AI Rudder?

- **Seller:** [AI Rudder](https://www.g2.com/sellers/ai-rudder)
- **Year Founded:** 2019
- **HQ Location:** Palo Alto, US
- **Twitter:** @AIRudder  
50 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db2ebb752a886e02451defbf82fe52a63b10d8c8dc58302d63113db4d6d57730&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fairudder%2F&secure%5Burl_type%5D=linkedin_company_website)  
273 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services
- **Company Size:** 77% Medium, 15% Large

#### What Are Recent G2 Reviews of AI Rudder?

**["Awesome AI Performance and Insights"](https://www.g2.com/survey_responses/ai-rudder-review-4856815)**

**Rating:** 5.0/5.0 stars

_— Kenan R._

[Read full review](https://www.g2.com/survey_responses/ai-rudder-review-4856815)

**["Best AI based desk collection"](https://www.g2.com/survey_responses/ai-rudder-review-7008986)**

**Rating:** 5.0/5.0 stars

_— Putu H._

[Read full review](https://www.g2.com/survey_responses/ai-rudder-review-7008986)

#### What Are G2 Users Discussing About AI Rudder?

- [What is AI Rudder used for?](https://www.g2.com/discussions/what-is-ai-rudder-used-for)

### [Aktify](https://www.g2.com/products/aktify/reviews)

Aktify will help you make something out of nothing. With a high volume of leads, a large portion of those are likely not engaging with your outreach team. You can now save your team’s time by offloading those “dead leads” to Aktify’s platform, which automates human-like touchpoints through AI SMS and calling until those leads are ready to talk to your team.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Aktify?

- **Seller:** [Aktify](https://www.g2.com/sellers/aktify)
- **Year Founded:** 2017
- **HQ Location:** Lehi, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd70a70bad952d2a60cf4e5455416deb94704863306d6d06e49fb947f33915b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faktifyinc&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Large, 33% Medium

#### What Are Recent G2 Reviews of Aktify?

**["Aktify is Changing the Game"](https://www.g2.com/survey_responses/aktify-review-4851209)**

**Rating:** 5.0/5.0 stars

_— Tranell M._

[Read full review](https://www.g2.com/survey_responses/aktify-review-4851209)

**["Excellent team and product"](https://www.g2.com/survey_responses/aktify-review-6597859)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/aktify-review-6597859)

#### What Are G2 Users Discussing About Aktify?

- [What is Aktify used for?](https://www.g2.com/discussions/what-is-aktify-used-for)

### [Alfred AI](https://www.g2.com/products/alfred-ai/reviews)

Alfred AI aims to transform humans into super-humans by strengthening their abilities. It's able to process text and audio specialized in CX in three languages. Spanish, Portuguese and English in which slang and other natural ways of language can be used. By implementing an innovative Machine Learning it understands and answers in a very friendly manner. Alfred AI is not just a bot is also a virtual agent able to respond chats, mails, tweets. FB, Instagram, WhatsApp and a phone call. It integrates with CRMs (Oracle Rightnow, Salesforce, Avaya) and other virtual agents such as Alexa or Siri but not limited to. One of the main difference with competitors is the fact that it only charges whenever a correct answer confirmed by the user is given. If a user states that the answer was not useful or it never answers then it won be charged. Alfred AI is different, is a CX specialist with empathy as main characteristic together with a high level of understanding.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Alfred AI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Alfred AI?

- **Seller:** [Cognitive SA](https://www.g2.com/sellers/cognitive-sa)
- **Year Founded:** 2017
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=06528397f7e6fefe155e20ef6b879b9a11a0d2757b7c6f0f9e8d724e1237b2d4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27008289&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Alfred AI?

**["Alfred serving Chat / FB MSN for financial Services"](https://www.g2.com/survey_responses/alfred-ai-review-1148750)**

**Rating:** 5.0/5.0 stars

_— María Laura G._

[Read full review](https://www.g2.com/survey_responses/alfred-ai-review-1148750)

**["Simple to deploy. Great implementation team. High performance delivered from day 1"](https://www.g2.com/survey_responses/alfred-ai-review-1063508)**

**Rating:** 5.0/5.0 stars

_— Enrique R._

[Read full review](https://www.g2.com/survey_responses/alfred-ai-review-1063508)

#### What Are G2 Users Discussing About Alfred AI?

- [What is Alfred AI used for?](https://www.g2.com/discussions/what-is-alfred-ai-used-for)

### [AskBrian](https://www.g2.com/products/askbrian/reviews)

Multi-skill AI assistant for consultants and business professionals. Brian has multiple talents powered by selected digital services and data sources: File Translation / Research / File Handling / Slide Graphics / More. Brian was built in order to create real value for consultants and other high-paced business professionals. He is exploring innovative ways of connecting humans with state-of-the-art technology and data. The aim is to generate time that clients can invest in new business ideas or share with loved ones.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate AskBrian?

- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Collection of information:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind AskBrian?

- **Seller:** [AskBrian](https://www.g2.com/sellers/askbrian)
- **Year Founded:** 2018
- **HQ Location:** Berlin, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7102e50f1626ac4d9232162302d47dffab4c44a532cccdccc5cc38d7a10ddf70&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faskbrian-gmbh&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of AskBrian?

**["Good Assistant for Simple tasks"](https://www.g2.com/survey_responses/askbrian-review-9309363)**

**Rating:** 4.0/5.0 stars

_— Charan K._

[Read full review](https://www.g2.com/survey_responses/askbrian-review-9309363)

**["A great AI assitant for common business tasks"](https://www.g2.com/survey_responses/askbrian-review-9308906)**

**Rating:** 5.0/5.0 stars

_— Stephen F._

[Read full review](https://www.g2.com/survey_responses/askbrian-review-9308906)

### [Atlas Support](https://www.g2.com/products/atlas-support/reviews)

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: 👋 Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. 📹 Session Recording: A video is worth a thousand words. Let your customers show you rather than tell you with session recording. 🤖 Chatbot: Guide your customers through their journey by creating helpful and engaging chatbot workflows for any experience. 💬 Help Center: Cut your workload in half by giving your customers answers to their most common questions through a self-serve help center. 📬 Omnichannel: Chat, Email, SMS, Whatsapp, Slack: Talk to your customers where they already are from one simple, unified interface. 📊 Reports: Track the quality of your customer support through easy to read charts sent directly to your inbox. ⌨️ Keyboard First: Take any action and navigate throughout the app with just a few keystrokes.

**Average Rating:** 4.9/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Atlas Support?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Atlas Support?

- **Seller:** [Atlas Support Inc](https://www.g2.com/sellers/atlas-support-inc)
- **Year Founded:** 2021
- **HQ Location:** Pleasanton, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a0d25769830f7f662c3dc671f7e16ec4bc551ad739324df9894f2e37f79f5ae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatlas-support-inc&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 87% Small, 13% Medium

#### What Do G2 Reviewers Say About Atlas Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **helpful support team** of Atlas Support for their responsiveness and tailored solutions, enhancing user experience.
- Users praise the **fast and responsive support team** of Atlas Support, ensuring a smooth and effective experience.
- Users praise the **ease of use** of Atlas Support, finding it intuitive and supportive for seamless customer interactions.
- Users value the **customizability** of Atlas Support, enabling tailored solutions that meet specific organizational needs.
- Users love the **intuitive interface** of Atlas Support, which simplifies navigation and enhances the overall user experience.

##### Cons

- Users suggest that improved **reporting capabilities** would enhance Atlas Support by offering deeper insights and custom analytics.
- Users find the **difficult implementation** process challenging initially, but successful setup leads to positive experiences.
- Users experience some **integration issues** with Atlas Support, requiring assistance during setup but overall enjoying the results.
- Users dislike the **ticketing issues** where Atlas creates new tickets for email replies, though it's not a major problem.
- Users find the **automatic ticket creation from email replies** inconvenient, though it’s not a major issue.

#### What Are Recent G2 Reviews of Atlas Support?

**["Efficient, User-Friendly, and Backed by a Great Support Team"](https://www.g2.com/survey_responses/atlas-support-review-10860948)**

**Rating:** 4.0/5.0 stars

_— Damian T._

[Read full review](https://www.g2.com/survey_responses/atlas-support-review-10860948)

**["A Game-Changer for Our Team!"](https://www.g2.com/survey_responses/atlas-support-review-10580532)**

**Rating:** 5.0/5.0 stars

_— Eurish N._

[Read full review](https://www.g2.com/survey_responses/atlas-support-review-10580532)

### [Bland](https://www.g2.com/products/bland/reviews)

Bland AI is an enterprise voice AI platform built for complex, high-stakes phone calls in regulated industries including Healthcare, Financial Services, and Insurance. Bland automates millions of inbound calls per year for 250+ enterprises including Signant Health, Innovacer, Samsara, First Financial Bank, Mutual of Omaha, and Kin Insurance. Core Use Cases Healthcare: Patient scheduling and appointment reminders, remote patient monitoring outreach, prior authorizations, and prescription refills. Financial Services: Customer service inquiries, lead qualification, and debt collection. Insurance: Speed-to-lead follow-up, claims inquiries, and policy renewals. Why Regulated Industries Choose Bland Most voice AI tools are built on top of proprietary model providers — which means when they go down, you go down. When they change their pricing, yours changes too. Bland owns its infrastructure end-to-end. Fully self-hosted and deployable on-premise or within a VPC, Bland gives compliance, security, and IT teams complete control over where data lives and how it's processed with none of the third-party dependencies that create risk in regulated environments. Bland also provides deep observability into every agent interaction, including call transcripts and monitoring tools that let legal and compliance teams audit, improve, and govern AI behavior at scale. Get a live phone agent in production in 30 days. Our world-class Forward Deployed Engineers work alongside your team to ensure a fast deployment without compromising on quality and compliance. Bland is for the calls you can't afford to get wrong.

**Average Rating:** 5.0/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Bland?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Bland?

- **Seller:** [Bland AI](https://www.g2.com/sellers/bland-ai)
- **Company Website:** bland.ai
- **Year Founded:** 2023
- **HQ Location:** San Francisco
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86bb9d70fad8b48cd7dff4a449347d1f74c3f5564b00efed0188af8949a5a39f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbland-ai&secure%5Burl_type%5D=linkedin_company_website)  
112 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 82% Small, 18% Medium

#### What Do G2 Reviewers Say About Bland?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Bland AI to be **extremely easy to use** , making setup and integration a simple process.
- Users praise the **powerful and easy-to-use platform** of Bland AI for building complex and engaging voice agents.
- Users value the **powerful and easy-to-use platform** of Bland AI for creating effective voice agents effortlessly.
- Users love Bland for its **powerful conversational AI** that enhances engagement and outperforms human interaction.
- Users appreciate the **easy integrations** offered by Bland AI, making setup and connectivity with apps seamless and efficient.

##### Cons

- Users find Bland to have **complex features** , but appreciate the available resources for training and support.
- Users find the platform **somewhat complex** , though improvements and resources help ease the learning process.
- Users find the **setup process complex** , but appreciate the improving tools and helpful training resources offered by Bland.
- Users find Bland's interface **complex and not very user-friendly** , but note improvements and helpful training resources.
- Users find the platform a bit **difficult to learn** , though improvements and resources are helping ease the process.

#### What Are Recent G2 Reviews of Bland?

**["From Zero to Voice Escalation in Hours with Bland AI"](https://www.g2.com/survey_responses/bland-review-12708180)**

**Rating:** 4.0/5.0 stars

_— Usman J._

[Read full review](https://www.g2.com/survey_responses/bland-review-12708180)

**["Bland is a One-Stop-Shop for Voice AI and an Industry Leader in this space."](https://www.g2.com/survey_responses/bland-review-12886609)**

**Rating:** 5.0/5.0 stars

_— Jennifer E._

[Read full review](https://www.g2.com/survey_responses/bland-review-12886609)

### [Diabolocom](https://www.g2.com/products/diabolocom/reviews)

Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while improving service quality, agent productivity, and operational efficiency. Built on proprietary AI technologies, native telecom infrastructure, and advanced CRM integrations, Diabolocom helps customer service and sales teams deliver faster, smarter, and more personalized interactions. Our all-in-one platform supports inbound and outbound communications, high-volume call management, auto-dialing, workflow automation, real-time monitoring, and AI-powered assistance for agents and supervisors. It helps teams manage every customer interaction more efficiently, from first contact to final resolution. Diabolocom provides the essential features businesses need to manage customer interactions effectively, while continuously innovating with sovereign AI solutions designed for customer service and sales teams. Our AI-powered solutions include: - Interactive Virtual Agent, - Agent Assist, - Augmented Quality Monitoring. Interactive Virtual Agent helps businesses provide 24/7 customer support. It answers customer requests automatically and can be configured easily through Diabolocom’s interface. When human assistance is needed, the interaction can be transferred smoothly to an agent. Agent Assist supports agents in real time during customer conversations. It combines conversation analytics, automated call summaries, next-best-action recommendations, form completion, knowledge base access, and automated workflows. This helps agents save time, reduce manual work, and provide more accurate answers. Augmented Quality Monitoring helps supervisors evaluate customer interactions at scale. With AI, teams can review far more calls than would be possible manually. They can identify coaching opportunities, detect quality trends, and monitor performance through clear dashboards. Together, these capabilities help businesses automate repetitive tasks, improve quality management, strengthen customer engagement, and make faster, data-driven decisions. Diabolocom’s innovation has been recognized by Frost & Sullivan with the 2024 Product Leadership Award and the 2026 European Technology Innovation Leadership Award. For over 20 years, Diabolocom has supported more than 400 clients and now operates in over 60 countries, with 175+ employees across 8 global offices.

**Average Rating:** 4.3/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Diabolocom?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Diabolocom?

- **Seller:** [Diabolocom](https://www.g2.com/sellers/diabolocom)
- **Company Website:** www.diabolocom.com
- **Year Founded:** 2005
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=46fd61cc87510788779b3b660192ed8a0a06b2608487a6d3bd2ea048b0259209&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiabolocom%2F&secure%5Burl_type%5D=linkedin_company_website)  
178 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Services
- **Company Size:** 60% Medium, 29% Small

#### What Do G2 Reviewers Say About Diabolocom?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Diabolocom's **ease of use** exceptional, facilitating quick adaptation and seamless integration into their workflows.
- Users praise the **exceptionally responsive customer support** of Diabolocom, ensuring smooth implementation and valuable guidance.
- Users commend Diabolocom's **customization options** , allowing seamless integration and tailored solutions that enhance efficiency.
- Users commend the **easy implementation** of Diabolocom, benefiting from swift deployment and responsive customer support.
- Users commend Diabolocom for its **efficiency** in managing multichannel communication, significantly enhancing productivity and user experience.

##### Cons

- Users find the **missing features** in Diabolocom, particularly in integration and basic functionalities, quite limiting.
- Users find it challenging to reach **customer service support** , which hinders their ability to optimize workflows effectively.
- Users often experience **delays up to 30 minutes** during updates, disrupting workflow and causing frustration.
- Users find Diabolocom's **rigid pre-configured workflows** limiting, hindering customization and affecting efficiency in processes.
- Users find the **limited customization** of Diabolocom restricts adapting workflows to their specific customer service needs.

#### What Are Recent G2 Reviews of Diabolocom?

**["Reliable Dialer with Powerful Workflows and Minimal Downtime"](https://www.g2.com/survey_responses/diabolocom-review-13130328)**

**Rating:** 4.5/5.0 stars

_— Martin F._

[Read full review](https://www.g2.com/survey_responses/diabolocom-review-13130328)

**["Easy to Use, Great Support, Limited Workflows"](https://www.g2.com/survey_responses/diabolocom-review-13130309)**

**Rating:** 4.5/5.0 stars

_— albane l._

[Read full review](https://www.g2.com/survey_responses/diabolocom-review-13130309)

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