# Top Free Chatbots Software - Page 8 ## How Many Chatbots Software Products Does G2 Track? **Total Products under this Category:** 761 ### Category Stats (Aug 2026) - **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Chatbots Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 79,500+ Authentic Reviews - 761+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Chatbots Software ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215) Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX. Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx) **Sponsored** ### Gemini Gemini is a family of multimodal, generative AI models. These models were developed by Google DeepMind and Google Research. They are designed to understand, operate across, and combine different types of information. This includes text, images, audio, video, and code. Gemini serves as a versatile, everyday AI assistant and powers a conversational chatbot. Key Product Features & Capabilities Multimodal Understanding: Gemini understands and combines text, images, audio, video, and code. It can analyze complex documents, code repositories, and long videos. Conversational AI: Gemini allows for natural conversations. It functions as an intelligent assistant that can brainstorm, plan, and discuss topics. Deep Research & Analysis: Gemini can analyze websites and user files to generate reports. It can also create audio overviews of the information. Agentic Capabilities: Users can create custom "Gems" (specialized AI experts). The models can act as agents to take actions in tools like Chrome. Integrated Productivity: Gemini is integrated into Gmail, Google Docs, Drive, and Meet. This helps summarize, write, edit, and organize information. Creative Tools: Features include image generation and video creation, enabling the generation of 8-second videos with sound. Long Context Window: High-end models feature up to a 1 million-token context window. This is capable of analyzing large amounts of data. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-09T20%3A03%3A55Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1332376&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%2Ffree%3Fcategory_id%3Dchatbots%26locale%3Des%26page%3D8&secure%5Btoken%5D=7e1342a0c366c333e53befc5b9fc7ca4a7659975702d53136c81628c87334701&secure%5Burl%5D=https%3A%2F%2Fdocs.cloud.google.com%2Fgemini-enterprise-agent-platform%2Fmodels%2Fgoogle-models%2F%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%25epid%21-%25ecid%21-gemini%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url) ### [BOTWISE](https://www.g2.com/products/botwise/reviews) BOTWISE speeds up access to distributed company knowledge from a single place, saving even 90% of time spent on searching and gathering information. It helps manage distributed knowledge in organizations, designed specifically for teams that work with large amounts of information, data and repetitive queries on a daily basis. The solution uses AI and natural language processing (NLP) to efficiently search through thousands of files and systems. Custom algorithms can read data from any type of document, and users gain instant access to all the information they need from one place - a dedicated web app, a chatbot on your website, an add-on to one of your systems or internal communicators such as Slack or MS Teams. **Average Rating:** 4.8/5.0 **Total Reviews:** 6 #### How Do G2 Users Rate BOTWISE? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10) - **Control:** 8.3/10 (Category avg: 8.8/10) - **Analytics:** 8.3/10 (Category avg: 8.5/10) - **Collection of information:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind BOTWISE? - **Seller:** [BOTWISE.io](https://www.g2.com/sellers/botwise-io) - **HQ Location:** Wrocław, PL - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c90c74206f2c41b75e11e337a34efa0529daf1597aa16d83a5d522773bca10a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbotwise%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 33% Medium, 33% Small #### What Are Recent G2 Reviews of BOTWISE? **["Obvious solution!"](https://www.g2.com/survey_responses/botwise-review-6668575)** **Rating:** 5.0/5.0 stars _— Andrzej R._ [Read full review](https://www.g2.com/survey_responses/botwise-review-6668575) **["Unbelievable efficiency with Botwise."](https://www.g2.com/survey_responses/botwise-review-9554981)** **Rating:** 4.0/5.0 stars _— Ayan M._ [Read full review](https://www.g2.com/survey_responses/botwise-review-9554981) #### What Are G2 Users Discussing About BOTWISE? - [What is BOTWISE used for?](https://www.g2.com/discussions/what-is-botwise-used-for) ### [Chatsi](https://www.g2.com/products/chatsi/reviews) The era of static ecommerce is ending. Shoppers shouldn’t have to search, filter, compare, and figure everything out on their own. The next generation of ecommerce will be guided, conversational, and intelligent where every shopper gets the help they need to make the right decision. Chatsi gives merchants that future today, transforming a static storefront into an intelligent, guided buying experience. The future of ecommerce isn’t more pages, filters, or search boxes. It’s guided buying. Chatsi is an AI Sales Concierge built for ecommerce brands that helps shoppers discover the right products, get trusted answers, and buy with confidence. Unlike traditional chatbots or keyword-based search, Chatsi understands shopper intent, recommends relevant products, answers pre-purchase questions with accurate, traceable responses, and guides customers toward the best buying decision—all while staying aligned with your brand voice. Built for merchants with large or complex product catalogs, Chatsi transforms online shopping into a guided sales experience. It uses your product catalog, pricing, inventory, buying guides, manuals, reviews, and merchandising rules to deliver personalized recommendations and credible answers in real time. Chatsi helps shoppers quickly find the right product, compare options, verify compatibility, and make confident purchases. The result is a better shopping experience, higher customer engagement, fewer repetitive support questions, and more opportunities to convert. Merchants maintain full control through brand voice settings, merchandising rules, and AI responses grounded in their own content, helping ensure recommendations remain accurate, trustworthy, and consistent with their brand. Chatsi also provides insights into shopper conversations, buying intent, and product discovery trends, helping teams better understand customer needs and optimize merchandising strategies. Designed for modern ecommerce, Chatsi integrates with leading commerce platforms including Shopify, Salesforce Commerce Cloud, Adobe Commerce (Magento), BigCommerce, WooCommerce, Miva, and more—making it easy to deliver AI-powered shopping experiences without disrupting existing workflows. **Average Rating:** 5.0/5.0 **Total Reviews:** 5 #### How Do G2 Users Rate Chatsi? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) #### Who Is the Company Behind Chatsi? - **Seller:** [Chatsi AI](https://www.g2.com/sellers/chatsi-ai) - **Company Website:** chatsi.ai - **Year Founded:** 2024 - **HQ Location:** Salt Lake City, UT USA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=862df09e0fb4c3e0ffe3d693c2aa1966d67acf42115c31098d0ce57660186643&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchatsi-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® - **Ownership:** Private #### Who Uses This Product? - **Company Size:** 88% Small, 13% Medium #### What Do G2 Reviewers Say About Chatsi? _AI-generated summary from verified user reviews_ ##### Pros - Users praise Chatsi for its **accuracy** , consistently delivering correct and helpful responses that stand out from competitors. - Users find Chatsi to be extremely **helpful** , providing accurate and engaging responses compared to other bland options. - Users love Chatsi for its **personalized and engaging responses** , making it far superior to bland alternatives. - Users find Chatsi to be **highly effective at problem solving** , delivering accurate and engaging responses consistently. #### What Are Recent G2 Reviews of Chatsi? **["Chatsi Delivers an Intuitive, Easy-to-Implement AI Experience with Great Support"](https://www.g2.com/survey_responses/chatsi-review-12486838)** **Rating:** 5.0/5.0 stars _— Martin R._ [Read full review](https://www.g2.com/survey_responses/chatsi-review-12486838) **["A Powerful AI Tool for E-Commerce That Improves Conversions and Customer Experience"](https://www.g2.com/survey_responses/chatsi-review-12397457)** **Rating:** 5.0/5.0 stars _— Stefan D._ [Read full review](https://www.g2.com/survey_responses/chatsi-review-12397457) ### [DocketAI](https://www.g2.com/products/docketai/reviews) Docket is an Agentic Marketing platform designed specifically for modern B2B teams, enabling them to transform their websites into dynamic, on-brand sales engines that operate around the clock. This innovative solution is engineered to engage every visitor, comprehend their intent, qualify leads, and automatically schedule meetings, streamlining the sales process and enhancing overall efficiency. Targeted primarily at B2B marketing and sales teams, DocketAI addresses the challenges of lead generation and customer engagement in a fast-paced digital landscape. With its advanced AI capabilities, the platform not only captures visitor interactions but also analyzes behaviors to provide insights that help teams tailor their outreach strategies. This is particularly beneficial for organizations looking to optimize their sales funnels and maximize conversion rates, as it allows for real-time engagement with potential clients. Key features of DocketAI include seamless integration with various Customer Relationship Management (CRM) systems, which ensures that all lead data is automatically captured and organized for easy access. The platform supports over 40 languages, making it a versatile choice for global teams aiming to connect with diverse audiences. Additionally, DocketAI prioritizes enterprise-grade security, ensuring that sensitive customer information is protected while maintaining compliance with industry standards. One of the standout benefits of DocketAI is its ability to engage buyers the moment they land on a website. By understanding visitor intent and qualifying leads in real-time, the platform enables sales teams to act swiftly, converting potential interest into actionable opportunities before visitors leave the site. This proactive approach not only enhances the customer experience but also drives high-quality pipeline growth. Overall, Docket represents a significant advancement in the realm of B2B marketing solutions, combining cutting-edge AI technology with a user-friendly interface. By automating key aspects of the sales process and providing valuable insights into customer behavior, Docket empowers teams to work more efficiently and effectively, ultimately leading to increased revenue and business growth. **Average Rating:** 4.8/5.0 **Total Reviews:** 55 #### How Do G2 Users Rate DocketAI? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) #### Who Is the Company Behind DocketAI? - **Seller:** [Docket](https://www.g2.com/sellers/docket) - **Company Website:** www.docket.io - **Year Founded:** 2023 - **HQ Location:** Washington, Columbia - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a6c01ae50de829599ece3d43598b2e312065dd623f12abb0c1466add03cedff8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdocket-inc&secure%5Burl_type%5D=linkedin_company_website) 65 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Medium, 25% Large #### What Do G2 Reviewers Say About DocketAI? _AI-generated summary from verified user reviews_ ##### Pros - Users find DocketAI's **accuracy** impressive, providing swift, reliable answers while enhancing collaboration across teams. - Users value the **time-saving capabilities** of DocketAI, enhancing productivity by streamlining sales inquiries and RFPs. - Users appreciate the **ease of use** of DocketAI, finding quick and accurate answers effortlessly through a streamlined process. - Users appreciate the **helpfulness** of DocketAI, enhancing knowledge and streamlining collaboration across teams effectively. - Users find DocketAI's **efficiency** exceptional, delivering quick and accurate sales answers while enhancing productivity. ##### Cons - Users often face **inaccuracy issues** with DocketAI, necessitating frequent double-checking of answers for reliability. - Users note occasional **AI misinterpretations** of nuanced terms, causing some issues with specific information retrieval. - Users note the **complexity** of DocketAI's setup process, requiring time to refine workflows and classify modules. - Users note a **steep learning curve** during initial setup due to the complexity of workflows in DocketAI. - Users desire better **integration features** with tools like Slack and Chrome for enhanced functionality and usability. #### What Are Recent G2 Reviews of DocketAI? **["DocketAI Helped Us Turn Website Visits into Real Conversations & It Runs as Smoothly as Our Own Tech"](https://www.g2.com/survey_responses/docketai-review-11935419)** **Rating:** 4.5/5.0 stars _— Georgey J._ [Read full review](https://www.g2.com/survey_responses/docketai-review-11935419) **["Great Tool for Streamlining Lead Qualification"](https://www.g2.com/survey_responses/docketai-review-12627713)** **Rating:** 5.0/5.0 stars _— Scott H._ [Read full review](https://www.g2.com/survey_responses/docketai-review-12627713) ### [Ebbot](https://www.g2.com/products/ebbot/reviews) Hello Ebbot is an AI powered chat platform. We build automated customer journeys with our chatbot as well as providing a well liked Livechat tool for support agents. We work with some of the largest E commerce companies in Sweden, as well as energy companies, real estate and many organisations in the public sector. Value proposition: Hello Ebbot helps companies talk to their customers no matter what time of the day it is. - Don't let your customers wait for support. Instant replies, 24/7 - Convert more website visitors by saying the right thing at the right time - No more repetitive tasks for your support agents! - Seamless collaboration between bot and humans. **Average Rating:** 5.0/5.0 **Total Reviews:** 4 #### How Do G2 Users Rate Ebbot? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Control:** 8.9/10 (Category avg: 8.8/10) - **Analytics:** 7.5/10 (Category avg: 8.5/10) - **Collection of information:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Ebbot? - **Seller:** [Hello Ebbot](https://www.g2.com/sellers/hello-ebbot) - **Year Founded:** 2018 - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=118dd2250122436c84fdbc72659c879a94ec0f69966e01590c5a4ae48578fdbf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Febbot%2F&secure%5Burl_type%5D=linkedin_company_website) 42 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Medium, 50% Small #### What Are Recent G2 Reviews of Ebbot? **["Very good chatbot and superb team!"](https://www.g2.com/survey_responses/ebbot-review-6695737)** **Rating:** 5.0/5.0 stars _— Emelie E._ [Read full review](https://www.g2.com/survey_responses/ebbot-review-6695737) **["Fantastic chatbot provider, very satisfied."](https://www.g2.com/survey_responses/ebbot-review-6695968)** **Rating:** 5.0/5.0 stars _— Verified User in Oil & Energy_ [Read full review](https://www.g2.com/survey_responses/ebbot-review-6695968) #### What Are G2 Users Discussing About Ebbot? - [What is Ebbot used for?](https://www.g2.com/discussions/what-is-ebbot-used-for) ### [Leadster](https://www.g2.com/products/leadster/reviews) Leadster is the best marketing chatbot focused on increasing the generation of qualified leads through the website. We approach your website visitors in a personalized and proactive way, to convert your traffic into leads. Conversation flows are created in a simple and intuitive way by the platform. After capturing the leads, they are integrated directly with the CRM that the company already uses, such as: Hubspot, Salesforce, RD Station, etc. and also via Zapier and webhook. We send the conversion event of generated leads to Google Analytics, Google ADS and Meta ADS to optimize your paid media campaigns. We have a dashboard focused on the main conversion metrics to monitor the performance of chatbot flows across each marketing channel. We offer 14 days free for you to see the results! How it works: https://youtu.be/AOYTb-SGhl0 **Average Rating:** 3.5/5.0 **Total Reviews:** 4 #### How Do G2 Users Rate Leadster? - **Has the product been a good partner in doing business?:** 3.3/10 (Category avg: 9.2/10) - **Analytics:** 5.8/10 (Category avg: 8.5/10) - **Collection of information:** 9.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind Leadster? - **Seller:** [Leadster](https://www.g2.com/sellers/leadster) - **Year Founded:** 2015 - **HQ Location:** Curitiba, BR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0017f8b6d92ba1e955f206c82fecc28b6301cfe2725799b7b57b2678c622d09b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetleadster%2F&secure%5Burl_type%5D=linkedin_company_website) 41 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 75% Small, 25% Medium #### What Do G2 Reviewers Say About Leadster? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **easy integrations** with Pluga, enabling quick setup for chat-like conversational leads. - Users find the **easy setup** of Leadster quick and efficient, transforming forms into chat-like leads effortlessly. - Users love the **easy integration** with Pluga, making it simple to implement chat-like conversational leads quickly. - Users find Leadster **simple to implement** , allowing quick changes to chat-like forms and easy integration. ##### Cons - Users face **data inaccuracy** issues with Leadster, finding it difficult to extract reliable report data and lacking support. - Users find the **learning curve steep** , struggling with limited implementations and challenging report data extraction. - Users are frustrated with the **poor customer support** and difficulty in extracting report data from Leadster. #### What Are Recent G2 Reviews of Leadster? **["A good tool for small business and a good way to start a conversational conversion lead generation"](https://www.g2.com/survey_responses/leadster-review-10657629)** **Rating:** 4.0/5.0 stars _— Rafael P._ [Read full review](https://www.g2.com/survey_responses/leadster-review-10657629) **["An Amazing Chatbot Solution - Very Effective"](https://www.g2.com/survey_responses/leadster-review-9549647)** **Rating:** 4.5/5.0 stars _— Giuliano D._ [Read full review](https://www.g2.com/survey_responses/leadster-review-9549647) ### [Personal.AI](https://www.g2.com/products/personal-ai/reviews) Personal AI is the largest supplier of AI workers, serving Enterprise and SMB markets with proprietary Personal Language Models (PLMs). Each PLM (or “Persona”) has a specific function or role, with deep knowledge in its area, and is designed for both human collaboration and autonomous workflows. The Company was founded in 2020 by Suman Kanuganti, Sharon Zhang, and Kristie Kaiser. For more information, visit https://personal.ai **Average Rating:** 4.5/5.0 **Total Reviews:** 4 #### How Do G2 Users Rate Personal.AI? - **Control:** 8.3/10 (Category avg: 8.8/10) - **Analytics:** 7.9/10 (Category avg: 8.5/10) - **Collection of information:** 7.9/10 (Category avg: 8.6/10) #### Who Is the Company Behind Personal.AI? - **Seller:** [Personal.AI](https://www.g2.com/sellers/personal-ai) - **Year Founded:** 2020 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58e008713084bcf5638935d5d7c0aa6ea64e788e1eeb69f3192dc65b9732dc6a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpersonalai&secure%5Burl_type%5D=linkedin_company_website) 238 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 75% Small, 25% Large #### What Do G2 Reviewers Say About Personal.AI? _AI-generated summary from verified user reviews_ ##### Pros - Users find Personal.AI's **ease of implementation** enhances usage frequency by allowing simple, natural language interaction. - Users find Personal.AI to be **easy to use** , effortlessly interacting with its features in their own language. - Users love the **ease of use and multilingual features** of Personal.AI, enhancing its frequency of usage. - Users find the **implementation ease** of Personal.AI a great advantage, seamlessly integrating into their daily routines. #### What Are Recent G2 Reviews of Personal.AI? **["An interesting well trained AI tool!"](https://www.g2.com/survey_responses/personal-ai-review-10287438)** **Rating:** 4.5/5.0 stars _— Ananya M._ [Read full review](https://www.g2.com/survey_responses/personal-ai-review-10287438) **["Is like a second brain in you life."](https://www.g2.com/survey_responses/personal-ai-review-9498603)** **Rating:** 4.5/5.0 stars _— Wander A._ [Read full review](https://www.g2.com/survey_responses/personal-ai-review-9498603) ### [Plazbot](https://www.g2.com/products/plazbot/reviews) Plazbot's purpose is to eliminate the dissatisfaction gap that exists between companies and their customers with artificial intelligence and a centralized customer service platform that has the following modules: - Creation of Chatbots with No-Code module and conversation flows - Omnichannel platform that centralizes the service channels of Whatsapp, Facebook, Webchat, Telegram, Instagram, Mercadolibre, SMS. - WhatsApp marketing platform with massive shipments. - Telephone exchange for Vozip calls - Powerful CRM for closing sales. - Chatgpt integration and support for agents and chatbots. - Management of service agents. With Plazbot we go to medium and large companies and corporations where we attack all the pain points that exist in a customer service and sales area. **Average Rating:** 4.5/5.0 **Total Reviews:** 4 #### How Do G2 Users Rate Plazbot? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Control:** 8.9/10 (Category avg: 8.8/10) - **Analytics:** 9.4/10 (Category avg: 8.5/10) - **Collection of information:** 9.4/10 (Category avg: 8.6/10) #### Who Is the Company Behind Plazbot? - **Seller:** [Plazbot](https://www.g2.com/sellers/plazbot) - **Year Founded:** 2019 - **HQ Location:** Lima, PE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dddfdb9787d6970ace05df842985dd5e68919ef46ccfbb19bd2fed247f8f46d0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fplazbotcrm&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Medium, 50% Small #### What Are Recent G2 Reviews of Plazbot? **["Plazbot is the comprehensive solution for customer management."](https://www.g2.com/survey_responses/plazbot-review-10028940)** **Rating:** 4.5/5.0 stars _— Étienne D._ [Read full review](https://www.g2.com/survey_responses/plazbot-review-10028940) **["AI tool for messaging Automation"](https://www.g2.com/survey_responses/plazbot-review-9086643)** **Rating:** 4.0/5.0 stars _— Sudhanshu C._ [Read full review](https://www.g2.com/survey_responses/plazbot-review-9086643) ### [REVE Chat](https://www.g2.com/products/reve-chat/reviews) REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to messaging apps and mobile platforms. With a unified platform for live chat, LLM-driven Chatbot & AI Agents, automated campaigns, ticketing, and voicebots, REVE Chat gives you complete control over the customer journey — across WhatsApp, Instagram, Facebook Messenger, Telegram, YouTube, Google My Business, Play Store, App Store, and in-app SDKs, alongside integrations with your CRM, helpdesk, and analytics tools. Whether you're handling high-volume support, driving sales via automation, or delivering proactive onboarding, REVE Chat helps your team work smarter with a mix of automation, AI, and human support — all from one platform. **Average Rating:** 4.3/5.0 **Total Reviews:** 16 #### How Do G2 Users Rate REVE Chat? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10) - **Control:** 9.2/10 (Category avg: 8.8/10) - **Analytics:** 8.3/10 (Category avg: 8.5/10) - **Collection of information:** 9.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind REVE Chat? - **Seller:** [Revechat](https://www.g2.com/sellers/revechat) - **Year Founded:** 2014 - **HQ Location:** Singapore, Singapore - **Twitter:** @REVEChat 1,216 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=60257273d973a203ec32b0d5386da00b32c4d16a80cb4d02843a6022a7ea0dcd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9260021%2F&secure%5Burl_type%5D=linkedin_company_website) 35 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 56% Medium, 25% Small #### What Do G2 Reviewers Say About REVE Chat? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly chat communication** of REVE Chat, enhancing interactions and customer satisfaction significantly. - Users value the **effective customer engagement** tools of REVE Chat, enhancing satisfaction and streamlining support processes. - Users commend REVE Chat for its **exceptional customer support** , facilitating quick API access and improving overall efficiency. - Users value the **customization options** of REVE Chat, allowing for a tailored chat experience that matches brand identity. - Users rave about the **user-friendly interface** of REVE Chat, enhancing customer support and engagement effortlessly. ##### Cons - Users report **lagging issues** in the chat interface, disrupting conversations and impacting the overall user experience. - Users find the **learning curve steep** due to confusing documentation and difficulty finding essential information. - The **documentation lacks clarity** , making it difficult to locate essential information like auth tokens and account IDs. - Users experience **poor integration** with third-party tools, which limits flexibility and functionality for their business needs. - Users find the **poor interface design** frustrating, as it can interrupt conversations and hinder usability. #### What Are Recent G2 Reviews of REVE Chat? **["Great experience with simple way!"](https://www.g2.com/survey_responses/reve-chat-review-11387586)** **Rating:** 4.5/5.0 stars _— Luca R._ [Read full review](https://www.g2.com/survey_responses/reve-chat-review-11387586) **["We just wanted to extend a big thank you for being a reliable partner over the past 13 Months."](https://www.g2.com/survey_responses/reve-chat-review-11328959)** **Rating:** 5.0/5.0 stars _— Ar A._ [Read full review](https://www.g2.com/survey_responses/reve-chat-review-11328959) ### [Talkative](https://www.g2.com/products/talkative/reviews) Talkative provides contact centre leaders with a secure, AI customer service solution that’s always evolving, infinitely scalable, and delivers value fast. We help customer service, support, and sales teams deliver fast, scalable, and brand-consistent service - across voice, chat, messaging, and more. With Talkative, you get LLM-powered voice AI and chatbots, AI-enhanced live chat and messaging (including WhatsApp, Facebook Messenger, and SMS), and powerful agent assist tools - all connected through one flexible platform that integrates seamlessly with your CRM and contact centre systems. Trained on your knowledge base and customisable to your brand, Talkative’s prompt-based AI delivers multilingual, compliant support at scale - while ensuring smooth handovers to human agents when needed. Trusted by leading organisations like Healthspan, Bugaboo, Claridge’s, PayPoint, and Lululemon, Talkative has helped customers achieve: - Up to 90% containment on AI conversations - 89% CSAT for AI interactions - 39% increase in average order value Whether you’re looking to improve efficiency, reduce costs, or deliver exceptional CX, Talkative gives your teams the AI tools to thrive. **Average Rating:** 5.0/5.0 **Total Reviews:** 24 #### How Do G2 Users Rate Talkative? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Control:** 9.2/10 (Category avg: 8.8/10) - **Analytics:** 9.2/10 (Category avg: 8.5/10) - **Collection of information:** 9.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind Talkative? - **Seller:** [Talkative](https://www.g2.com/sellers/talkative) - **HQ Location:** Newport, Wales - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e462c71d6751c30bb30a36399a2611941ceb7e040cd3e9dba86158c70d126b70&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftalkativeuk%2F&secure%5Burl_type%5D=linkedin_company_website) 30 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 54% Medium, 29% Small #### What Do G2 Reviewers Say About Talkative? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **responsive customer support** for its clarity, dedication, and significant assistance during setup. - Users find Talkative's support to be **extremely helpful** , ensuring a smooth setup and integration experience. - Users commend the **easy setup** of Talkative, appreciating clear guidance and swift integration without downtime. - Users find Talkative's **AI efficiency** impressive, with quick setup and responsiveness enhancing their chatbot experience. - Users praise the **responsiveness** of Talkative, enhancing their experience with the AI-enabled chatbot setup. ##### Cons - Users find the **initial setup daunting** , though the logical breakdown into modules helps ease the process. - Users find the initial **difficult setup** challenging, despite a logical breakdown into smaller modules for guidance. #### What Are Recent G2 Reviews of Talkative? **["Great experience so far"](https://www.g2.com/survey_responses/talkative-review-10978062)** **Rating:** 5.0/5.0 stars _— Mike B._ [Read full review](https://www.g2.com/survey_responses/talkative-review-10978062) **["Exceptional Customization and Stellar Support"](https://www.g2.com/survey_responses/talkative-review-13096226)** **Rating:** 5.0/5.0 stars _— Verified User_ [Read full review](https://www.g2.com/survey_responses/talkative-review-13096226) #### What Are G2 Users Discussing About Talkative? - [What is Talkative used for?](https://www.g2.com/discussions/what-is-talkative-used-for) ### [VOICEplug AI](https://www.g2.com/products/voiceplug-ai/reviews) VOICEplug AI is a Voice AI platform purpose-built for the restaurant industry, automating food ordering and customer engagement across every channel — phone, drive-thru, kiosk, and reservations — using natural, conversational AI technology. Restaurants lose thousands of dollars every week to missed calls, long hold times, and understaffed front-of-house teams. VOICEplug solves this at the root. Our AI-powered phone ordering system answers every incoming call, takes orders in natural conversation, handles customer inquiries, communicates limited-time offers, and manages reservations — 24 hours a day, 7 days a week, without putting a single customer on hold or adding headcount. Phone AI captures every phone order and reservation automatically, turning your busiest hours into your most efficient ones. Drive-Thru AI replaces the traditional intercom with intelligent voice ordering — cutting wait times, reducing errors, and upselling at every interaction. Kiosk AI enables touchless, voice-powered ordering inside and outside the restaurant, freeing staff to focus on hospitality rather than order-taking. Reservations AI handles table bookings, modifications, and confirmations over the phone without tying up your team. Unlike generic conversational AI tools, VOICEplug is trained specifically for restaurant ordering complexity — modifier-heavy menus, combo structures, size variants, coupons, dietary preferences, and real-time upsells are all handled natively. The platform continuously learns from every live interaction, improving accuracy, personalizing responses, and adapting to your menu and your customers over time. VOICEplug integrates seamlessly with 50+ restaurant technology systems — including leading POS systems, online ordering platforms, loyalty programs, and payment gateways — with no new hardware required and zero downtime during deployment. It supports multiple languages, enabling restaurants to serve a more diverse customer base without additional staffing. Restaurants and QSR chains using VOICEplug AI see measurable results fast: 100% of calls answered — zero missed orders, zero lost revenue 12–25% increase in average check size through intelligent, in-conversation upselling 50–75% reduction in order-related labor costs Up to 20% more repeat orders through personalized, remembered customer experiences Live in days — fast onboarding with no disruption to existing operations From independent pizzerias and fast-casual concepts to multi-location restaurant chains and enterprise QSR brands, VOICEplug AI transforms every customer touchpoint — phone call, drive-thru lane, kiosk, reservation request — into a consistent, accurate, and revenue-generating experience. Stop losing orders to missed calls and overwhelmed staff. With VOICEplug AI, every customer is answered, every order is captured, and every interaction builds loyalty — automatically. **Average Rating:** 4.1/5.0 **Total Reviews:** 4 #### How Do G2 Users Rate VOICEplug AI? - **Control:** 8.3/10 (Category avg: 8.8/10) - **Analytics:** 8.8/10 (Category avg: 8.5/10) - **Collection of information:** 7.9/10 (Category avg: 8.6/10) #### Who Is the Company Behind VOICEplug AI? - **Seller:** [VOICEplug](https://www.g2.com/sellers/voiceplug) - **Year Founded:** 2020 - **HQ Location:** Palo Alto, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5023e3e1163beb028720a40a1b277812032f3b72b72ab36d75453430ab0fd182&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoiceplug&secure%5Burl_type%5D=linkedin_company_website) 63 employees on LinkedIn® - **Ownership:** Privately Held - **Phone:** +1 650-918-6100 #### Who Uses This Product? - **Company Size:** 60% Medium, 40% Small #### What Do G2 Reviewers Say About VOICEplug AI? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **enhanced customization** offered by VOICEplug AI, simplifying the ordering process and improving customer interaction. - Users appreciate the **ease of use** of VOICEplug AI, enhancing the ordering experience with conversational commerce. - Users value the **easy integrations** of VOICEplug AI, enhancing convenience in customer ordering through conversational commerce. - Users value the **customizable ordering process** of VOICEplug AI, enhancing convenience and reducing staff workload. - Users value the **seamless integrations** of VOICEplug AI, enhancing convenience for both customers and employees in ordering. ##### Cons - Users experience **connectivity issues** , leading to dropped orders and frustration for both customers and staff. - Users find the **lack of insightful reporting** limits understanding of customer behavior during voice interactions. - Users find the **reporting features limited** , lacking insights into customer behavior during voice interactions. - Users face a high rate of **dropped orders and system malfunctions** , causing frustration for both customers and staff. #### What Are Recent G2 Reviews of VOICEplug AI? **[""VoicePlug: A Revolutionary AI Solution for Voice Commerce""](https://www.g2.com/survey_responses/voiceplug-ai-review-10179055)** **Rating:** 4.0/5.0 stars _— Gabriel T._ [Read full review](https://www.g2.com/survey_responses/voiceplug-ai-review-10179055) **["Efficient and customer-oriented ordering system"](https://www.g2.com/survey_responses/voiceplug-ai-review-10302559)** **Rating:** 4.0/5.0 stars _— Khanhvl S._ [Read full review](https://www.g2.com/survey_responses/voiceplug-ai-review-10302559) ### [Worknet](https://www.g2.com/products/worknet-ai-inc-worknet/reviews) Worknet is an in-app AI agents powered customer journey engine that gives every user their own dedicated agent—working proactively to drive inbound leads to trial conversion, retention, and expansion. It engages users in real time, resolves issues instantly when possible, and brings in the right teammate when human help is needed—whether from Customer Success, Support, Sales, or Product. Worknet doesn’t wait for users to ask for help. It identifies intent, uncovers friction, and initiates conversations at key moments—ensuring customers move forward and never feel stuck. Key capabilities: - Proactive engagement based on behavior, usage, and intent - Instant resolution through AI-powered actions and knowledge - Smart collaboration with your internal teams via Slack, Teams, or CRM - Personalized journeys that scale across trials, onboarding, and accounts - Continuous learning from every interaction With Worknet, you’re not just automating support—you’re accelerating every part of the customer journey. Worknet is utilized by industry leaders, including Monday.com, Palo Alto Networks, 8x8, EQT and Certinia. **Average Rating:** 4.8/5.0 **Total Reviews:** 22 #### How Do G2 Users Rate Worknet? - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10) - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 10.0/10 (Category avg: 8.5/10) - **Collection of information:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Worknet? - **Seller:** [Worknet.ai](https://www.g2.com/sellers/worknet-ai) - **Year Founded:** 2021 - **HQ Location:** Seattle, WA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=679d69ff5f613a678362b56b00b2666dbe3bf3495e8044f7689fab2e651d6f53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fworknetai%2F&secure%5Burl_type%5D=linkedin_company_website) 40 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software - **Company Size:** 41% Medium, 18% Large #### What Do G2 Reviewers Say About Worknet? _AI-generated summary from verified user reviews_ ##### Pros - Users praise Worknet for its **ease of use** , simplifying setup and streamlining workflow for improved productivity. - Users value Worknet's **easy integrations** , appreciating its seamless setup and flexibility for enhancing team performance. - Users highlight the **efficiency** of Worknet in converting leads and improving response times effortlessly. - Users appreciate the **flexible feature development** and seamless integration of Worknet, enhancing productivity and lead management significantly. - Users value the **seamless integrations** of Worknet with HubSpot and Slack, enhancing workflows and productivity across teams. ##### Cons - Users desire more **customization options** in Worknet, particularly for reporting and content formatting features. - Users express frustration with the **limited features** of Worknet, particularly in customization and automation capabilities. - Users struggle with the **missing features** in Worknet, particularly in automation and customization options. - Users find that AI's **inaccuracy and irrelevance** in suggestions limits the effectiveness of Worknet. - Users find the **reporting functionality challenging** , wishing for more end-user customization options for data selection. #### What Are Recent G2 Reviews of Worknet? **["Effortless Setup with Impressive Help Center Optimization"](https://www.g2.com/survey_responses/worknet-review-11954462)** **Rating:** 4.5/5.0 stars _— Lisi G._ [Read full review](https://www.g2.com/survey_responses/worknet-review-11954462) **["Easy-to-use Agent Assist Tool with Seamless Salesforce Integration"](https://www.g2.com/survey_responses/worknet-review-11930351)** **Rating:** 5.0/5.0 stars _— Cooper T._ [Read full review](https://www.g2.com/survey_responses/worknet-review-11930351) ### [Alphachat.ai](https://www.g2.com/products/alphachat-ai/reviews) Specialized CONVERSATIONAL AI platform for messaging and chat automation. Includes live chat. No phone or video system. Train intents for bots and IVAs with NATURAL LANGUAGE UNDERSTANDING. DEFLECT 50-80% of internal/external customer service requests. ENTERPRISE PLAN comes with the necessary features - AUTHENTICATION, AlphaOS for custom code, SSO, SLA, APIs and multichannel. AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase your customer support efficiency in messaging channels. \* Measure and increase resolution rate. \* Reduce agent workload and leave FAQ answering to the AI. \* Increase deflection rate in chat. \* Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy \* Immediate answers to questions 24/7 \* Intent detection and Natural Language Understanding. \* Measure AI answer quality. \* Answers in every language. \* Bot-to-human handover with built-in live chat. Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data. Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice). **Average Rating:** 4.8/5.0 **Total Reviews:** 3 #### How Do G2 Users Rate Alphachat.ai? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) #### Who Is the Company Behind Alphachat.ai? - **Seller:** [alphachat.ai](https://www.g2.com/sellers/alphachat-ai) - **Year Founded:** 2017 - **HQ Location:** Tallinn, EE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=61044d5d2b463504b8157846cf616296e860ed06060779d662448f1b53391dc2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16179018&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Medium, 50% Large #### What Are Recent G2 Reviews of Alphachat.ai? **["Strong Chat Bot Platform that is perfect for scaling and automating customer contacts"](https://www.g2.com/survey_responses/alphachat-ai-review-4426870)** **Rating:** 4.5/5.0 stars _— Daniel W._ [Read full review](https://www.g2.com/survey_responses/alphachat-ai-review-4426870) **["Improving customer contact efficiency while providing a very flexible solution"](https://www.g2.com/survey_responses/alphachat-ai-review-4426864)** **Rating:** 5.0/5.0 stars _— Dan-Stefan D._ [Read full review](https://www.g2.com/survey_responses/alphachat-ai-review-4426864) ### [Biel.ai](https://www.g2.com/products/biel-ai/reviews) Biel.ai turns technical documentation into a reliable AI layer that users, developers, and internal teams can query from anywhere. The product exists for one reason: when your customers are engineers, documentation is how your product gets adopted, and answers about it have to be right. At the core is a retrieval system built specifically for developer content. Biel indexes your documentation sites, knowledge bases, and uploaded files, and treats technical elements as structured data. An OpenAPI specification is understood as endpoints, parameters, and return types. A code block is understood as code. An error message is linked to the concepts around it. This matters in practice: developers rarely phrase questions the way docs are written. They ask "why is my token being rejected" rather than "authentication endpoint reference." Biel bridges that vocabulary gap and returns the actual answer, with citations that link back to the exact source pages so every response can be verified. Answers are generated only from your indexed content. If the information is not in your docs, the assistant says so instead of guessing. Everything runs from one indexed knowledge base, exposed through four channels: Docs site: An embeddable widget adds an Ask AI chat and an AI search experience to your documentation. Native integrations exist for Docusaurus, Sphinx, MkDocs, Antora, Starlight, Jekyll, Gatsby, Next.js, WordPress, and Confluence, and a single script tag works on any HTML site. The widget is fully themeable and typically live within 15 minutes. - AI tools: A hosted MCP server makes your documentation queryable from Claude, Cursor, GitHub Copilot, Windsurf, and any other MCP-compatible assistant. Developers get accurate answers about your product inside the tools where they already work, without copy-pasting docs into a chat window. - Team chat: Native apps for Slack, Discord, and Microsoft Teams let anyone mention the bot in a channel and get a sourced answer from the docs. Support and engineering teams use this to stop answering the same internal questions repeatedly. - Your own product: A REST API with an OpenAPI spec, plus a full RAG-as-a-Service option, lets teams build custom in-product help, onboarding flows, or support tooling on top of the same knowledge base. Biel.ai is also a feedback loop for documentation teams. The analytics dashboard captures every question users ask, flags the ones that went unanswered, and highlights the pages where users gave up. Instead of guessing what to write next, technical writers get a ranked list of real content gaps, often before those gaps generate support tickets. Organizations report 60 to 80% fewer repetitive support questions and faster developer onboarding after deployment. Operationally, content stays fresh through scheduled recrawls, GitHub sync, or API-triggered updates. Security and compliance features include AES-256 encryption in transit and at rest, GDPR compliance with EU-hosted infrastructure, domain restrictions on widget embedding, role-based access control, SSO and MFA support, and a bring-your-own-keys option for teams that want to control their model provider. Customer data is never used to train models. Biel.ai is self-serve with a 14-day free trial and no credit card required. **Average Rating:** 4.8/5.0 **Total Reviews:** 3 #### How Do G2 Users Rate Biel.ai? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Analytics:** 8.3/10 (Category avg: 8.5/10) #### Who Is the Company Behind Biel.ai? - **Seller:** [TechDocs Studio](https://www.g2.com/sellers/techdocs-studio) - **HQ Location:** Barcelona, ES - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d297132f841bae41563e3ee9832199cb3fe0af74d119847fd57d9f5011a03a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftechdocs-studio%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 67% Medium, 33% Small #### What Are Recent G2 Reviews of Biel.ai? **["Quick Docusaurus Integration, Responsive Support, and Reliable Results with Biel.ai"](https://www.g2.com/survey_responses/biel-ai-review-11610170)** **Rating:** 5.0/5.0 stars _— Lars W._ [Read full review](https://www.g2.com/survey_responses/biel-ai-review-11610170) **["Great turnkey experience, helpful support"](https://www.g2.com/survey_responses/biel-ai-review-11622974)** **Rating:** 4.5/5.0 stars _— Tim M._ [Read full review](https://www.g2.com/survey_responses/biel-ai-review-11622974) ### [BotSailor](https://www.g2.com/products/botsailor/reviews) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ BotSailor – The Next-Gen Multi-Channel Chatbot & WhatsApp Marketing Platform BotSailor is an all-in-one AI-powered chatbot and marketing automation platform designed to help businesses build meaningful customer relationships across WhatsApp, Facebook Messenger, Instagram, Telegram, and websites—without writing a single line of code. With BotSailor, businesses can automate conversations, boost engagement, and increase conversions through smart workflows, advanced AI features, and seamless third-party integrations. Key Features: • Visual Flow Builder Easily design and launch chatbots with a drag-and-drop interface. Add messages, buttons, triggers, conditions, and integrations in minutes—no technical skills required. • AI Agent & AI Assistant Go beyond rule-based bots. Use AI Agents to handle customer intent, qualify leads, and automate actions, while the AI Assistant supports your team in the Shared Inbox with smart reply suggestions and subscriber insights. • WhatsApp Broadcast & Campaigns Send bulk, personalized WhatsApp messages to your subscribers with high deliverability. Perfect for promotions, reminders, and customer updates. • Multi-Channel Engagement Connect with customers where they are—whether on WhatsApp, Messenger, Instagram, Telegram, or your website chat widget. Manage all interactions in a unified Shared Inbox for real-time collaboration between bots and human agents. • E-commerce & CRM Integrations Integrate with Shopify, WooCommerce, Google Sheets, HubSpot, and more. Automate order notifications, COD verification, abandoned cart recovery, and contact syncing to streamline your sales process. • Subscriber Management & Analytics Organize subscribers with labels, tags, and segments. Track conversation history, campaign performance, and AI-powered Subscriber IQ insights to optimize engagement. • Reseller & White-Label Program Agencies and entrepreneurs can launch their own branded chatbot SaaS business with BotSailor’s white-label solution—no server management or development required. • Scalable Plans From startups to enterprises, BotSailor offers flexible pricing, premium add-ons, and unlimited messaging options so you can scale as your business grows. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Why BotSailor? BotSailor isn’t just a chatbot builder—it’s a complete automation ecosystem. Whether you want to capture more leads, automate support, personalize marketing campaigns, or resell under your own brand, BotSailor gives you the tools to grow faster, smarter, and stronger. 👉 The future of customer engagement is conversational. BotSailor helps you get there today. **Average Rating:** 4.6/5.0 **Total Reviews:** 4 #### How Do G2 Users Rate BotSailor? - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 9.2/10) #### Who Is the Company Behind BotSailor? - **Seller:** [BotSailor](https://www.g2.com/sellers/botsailor) - **Year Founded:** 2022 - **HQ Location:** Rajshahi, BD - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b8642c92b566d9a2592dfa2aa68d3da41d106695e19a12be65106576bb67cde&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fbotsailor&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 75% Small, 25% Medium #### What Do G2 Reviewers Say About BotSailor? _AI-generated summary from verified user reviews_ ##### Pros - Users find BotSailor's **ease of use** appealing, particularly with its simple drag-and-drop flow builder and seamless integrations. - Users appreciate the **easy integrations** in BotSailor, allowing quick connections and seamless API usage with various apps. - Users commend the **professional customer support** of BotSailor, enhancing their overall experience with the product. - Users praise the **easy implementation and professional support** of BotSailor, enhancing their overall operational experience. - Users appreciate the **ease of implementation** with BotSailor, making integration and operation a breeze. ##### Cons - Users find the **expensive pricing** for advanced integrations to be a significant drawback when using BotSailor. - Users find **usage limitations** challenging as advanced integration setup is time-consuming and costly based on the plan. #### What Are Recent G2 Reviews of BotSailor? **["INNOVATIVE AI CHATBOT"](https://www.g2.com/survey_responses/botsailor-review-10747887)** **Rating:** 4.5/5.0 stars _— Pooja P._ [Read full review](https://www.g2.com/survey_responses/botsailor-review-10747887) **["An easy platform, with no-code chatbot builder for multi-channel engagement"](https://www.g2.com/survey_responses/botsailor-review-11649673)** **Rating:** 4.5/5.0 stars _— Verified User in Oil & Energy_ [Read full review](https://www.g2.com/survey_responses/botsailor-review-11649673) ### [ChipBot](https://www.g2.com/products/chipbot/reviews) Use ChipBot to boost sales with interactive videos and replace live chat with easy self service support. Save money, time, and your sanity. Start winning customers today. **Average Rating:** 4.8/5.0 **Total Reviews:** 3 #### How Do G2 Users Rate ChipBot? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) #### Who Is the Company Behind ChipBot? - **Seller:** [GetChipBot](https://www.g2.com/sellers/getchipbot) - **Year Founded:** 2018 - **HQ Location:** Houston, US - **Twitter:** @getchipbot 875 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=80d0781d4616393d022027a0f123e433e8b607b261540d099928bc0bae827532&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetchipbot%2F&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of ChipBot? **["A very good way to communicate with your site visitors with video!"](https://www.g2.com/survey_responses/chipbot-review-7502204)** **Rating:** 4.5/5.0 stars _— Verified User in Marketing and Advertising_ [Read full review](https://www.g2.com/survey_responses/chipbot-review-7502204) **["ChipBot helps improve browser experience on my website."](https://www.g2.com/survey_responses/chipbot-review-927732)** **Rating:** 5.0/5.0 stars _— Rich L._ [Read full review](https://www.g2.com/survey_responses/chipbot-review-927732) #### What Are G2 Users Discussing About ChipBot? - [What is ChipBot used for?](https://www.g2.com/discussions/what-is-chipbot-used-for) - [‹ Prev‹ Prev](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=7#product-list) - [1](/es/categories/chatbots/free?category_id=chatbots&order=g2_score#product-list) - [2](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=2#product-list) - … - [4](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=4#product-list) - [5](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=5#product-list) - [6](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=6#product-list) - [7](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=7#product-list) - 8 - [9](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=9#product-list) - [10](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=10#product-list) - [11](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=11#product-list) - [12](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=12#product-list) - [13](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=13#product-list) - [Next ›Next ›](/es/categories/chatbots/free?category_id=chatbots&order=g2_score&page=9#product-list) Spotlight Categories [Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll) [E-Signature Software](https://www.g2.com/categories/e-signature) [Virtual Data Room Software](https://www.g2.com/categories/virtual-data-room-vdr) [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) Similar Categories - [Bot Platforms](/categories/bot-platforms) - [Natural Language Processing (NLP)](/categories/natural-language-processing-nlp) [Browse Chatbots Themes](/categories/chatbots/themes)