# Top Free Chatbots Software - Page 6

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 761

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,500+ Authentic Reviews
- 761+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215)

Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx)

**Sponsored**

### Ada

Ada is the Agentic Customer Experience (ACX) company that helps organizations build, manage, optimize, and scale AI agents for customer service, with more than 550 AI agents deployed globally. Ada's core differentiator is the ACX Operating Model: the only approach in the category that pairs an enterprise AI platform with structured methodology and expert guidance. The logic behind it is direct: the best customer experiences come from businesses that own and operate their AI agents, not ones that depend on vendors to run them. The companies that own their AI capability are the ones that compound value. Ada's job is to help them get there. Ada delivers that ownership through three components: - ACX Platform: AI agent management across every channel and language, no engineering dependency required - ACX Practice: A structured methodology for building, governing, and scaling an ACX program - ACX Experts: Who work alongside internal teams to build lasting AI fluency The ACX Platform is designed with these core components: - Reasoning Engine™: An unified intelligence layer that powers the AI agent across all CX channels using shared customer context, business logic, and configurable policies, with built-in accuracy and safety controls. Consistent experience meets reduced overhead. - Conversation Hub: Deploy an AI agent across voice, messaging, email, and custom channels in 60+ languages, with structured handoff to human agents when escalation is needed. - Performance Center: Tools for building, testing, and optimizing AI agent behavior, including Playbooks for complex multi-step workflows (refunds, rebookings, authentication), Coaching for continuous improvement, and Simulations for safe pre-launch testing. Tracks resolution rate, CSAT, NPS, and custom KPIs. - Developer Toolkit: Pre-built connectors for Salesforce, Zendesk, and ServiceNow, plus APIs, SDKs, and an MCP Server for managing the AI agent from tools like Claude or ChatGPT. - Enterprise-grade security: SOC 2 Type II, GDPR, HIPAA, PCI DSS, and AIUC-1 certified, with Zero Data Retention and regional data residency. Ada was the first ACX platform to have achieved AIUC-1 certification, the world's first AI safety standard specifically designed for customer service agents—and Ada helped write it. Proven customer outcomes include: - IPSY (ecommerce) achieved 943% ROI on its AI investment within four months of using Ada's ACX platform alongside a 63% improvement in automated resolution rate and a 41% improvement in CSAT. - Endy (retail) achieved an 85% automated resolution rate during a major national promotion and 75% CSAT during their warehouse sale. - eSky Group (travel) saw a 17-point increase in automated resolution in four months, a 19-point CSAT jump, and 200% ROI—running three brands across 50+ markets with one team on one platform. - Blackhawk Network (fintech) transformed into a mature ACX operation, automatically resolving ~50% of all incoming inquiries across brands and channels, and upskilling frontline agents with plans to expand AI across the entire enterprise. Ada is built for enterprise organizations with high-volume support operations across industries including financial services, telecommunications, retail and ecommerce, travel, insurance, and technology.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-09T23%3A05%3A51Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=37339&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%2Ffree%3Fcategory_id%3Dchatbots%26locale%3Des%26page%3D6&secure%5Btoken%5D=3df84078e607ed8e2ac49f0473751dab15a8732aa6879417d4e6d83376d6dfef&secure%5Burl%5D=https%3A%2F%2Fwww.ada.cx%2Fplatform%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=book_demo)

### [Glider AI](https://www.g2.com/products/glider-ai-glider-ai/reviews)

Glider AI Skills ValidationPlatform, recognized by G2 as a top 50 AI software for 2024, provides a full-funnel hiring solution from the initial screen to final hire to employee upskilling and reskilling. Glider AI helps employers discover, validate, and develop talent skills using AI-enabled pre-screening software, assessment software, interview software, and L&D solutions. Glider AI supports full-time and contingent hiring programs and technical and non-technical roles to scale hiring for high-volume and highly specialized job requisites. Enterprise, MSP, and Staffing Firm customers a 3x placement rate, a 50% reduction in time-to-fill, and a 98% improvement in candidate satisfaction. For more information, visit Glider AI.

**Average Rating:** 4.7/5.0

**Total Reviews:** 150

#### How Do G2 Users Rate Glider AI?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Control:** 9.6/10 (Category avg: 8.8/10)
- **Analytics:** 9.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Glider AI?

- **Seller:** [Glider AI](https://www.g2.com/sellers/glider-ai-b404f96e-553f-4158-97a6-ddc69b1c10ad)
- **Year Founded:** 2020
- **HQ Location:** Cupertino, California
- **Twitter:** @GLIDERai  
351 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bf32d287c0a5fd2538ca3f1a0a34793379fb9d36e5b3feb01130dfa81f28b9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgliderai%2F&secure%5Burl_type%5D=linkedin_company_website)  
129 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Technical Recruiter
- **Top Industries:** Staffing and Recruiting, Information Technology and Services
- **Company Size:** 50% Medium, 38% Large

#### What Do G2 Reviewers Say About Glider AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Glider AI to be an **easy-to-use tool** with a user-friendly interface and hassle-free setup.
- Users value the **regular application testing** in Glider AI, ensuring reliable assessments of candidates' skills and performance.
- Users find Glider AI's **candidate management** effective for streamlining hiring and accurately assessing skills through interactive assessments.
- Users appreciate the **user-friendly interface** of Glider AI, enhancing preparation and confidence for successful interviews.
- Users appreciate the **easy setup** of Glider AI, allowing for a user-friendly and time-saving experience.

##### Cons

- Users note that **assessment issues** such as bugs and theoretical questions can detract from the evaluation experience.
- Users report **irrelevant questions** being asked in Glider AI, which may unsettle candidates unfamiliar with the platform.
- Users suggest that **coding issues** arise due to a lack of practical tasks, hindering effective skill assessment.
- Users note the **delayed updates** , expressing frustration over the lack of improvements for years.
- Users feel there has been **no significant improvement** over the past four years, hindering efficient admin tasks.

#### What Are Recent G2 Reviews of Glider AI?

**["Effortless Question Bank Management for Hiring"](https://www.g2.com/survey_responses/glider-ai-review-12020589)**

**Rating:** 4.0/5.0 stars

_— Pramodchakravarti P._

[Read full review](https://www.g2.com/survey_responses/glider-ai-review-12020589)

**["Glider AI Delivers Real-World Skill Validation with Strong Proctoring"](https://www.g2.com/survey_responses/glider-ai-review-12264421)**

**Rating:** 4.5/5.0 stars

_— T A._

[Read full review](https://www.g2.com/survey_responses/glider-ai-review-12264421)

### [PandaChat.ai](https://www.g2.com/products/pandachat-ai/reviews)

PandaChat - AI Customer Support Platform PandaChat is an all-in-one customer support solution that uses artificial intelligence to automate and streamline your customer communications. Our platform connects all your support channels - website chat, email, social media, and reviews - into one easy-to-use system. Key Features: Smart AI chatbots that handle common customer questions 24/7 Automatic responses to frequently asked questions Works with your existing tools (Google Workspace, Microsoft Outlook, Shopify, WooCommerce, Magento) Translates messages between agents and customers in 95+ languages Manages Facebook and Instagram comments automatically Tracks orders and updates customers automatically Secure on-premise deployment option available Benefits for Your Business: Answers up to 90% of customer questions without staff needed Reduces support costs by up to 60% Provides instant responses to customers anytime Works in multiple languages for global businesses Gives your team more time for complex customer issues Perfect For: Online stores and e-commerce businesses Schools and training programs SaaS companies Any business with customer support needs PandaChat has been recognized with the SDC Award for AI Innovation and helps businesses around the world provide better, faster customer service while saving time and money.

**Average Rating:** 4.4/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate PandaChat.ai?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Control:** 8.2/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind PandaChat.ai?

- **Seller:** [PandaChat.ai](https://www.g2.com/sellers/pandachat-ai)
- **HQ Location:** Ljubljana, SI
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec8b5de8604bccd66763f30801725428c6407e78c1cc2488b3d67e22e6079f51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpandachat%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 22% Large

#### What Are Recent G2 Reviews of PandaChat.ai?

**["Great use of AI"](https://www.g2.com/survey_responses/pandachat-ai-review-9658068)**

**Rating:** 5.0/5.0 stars

_— Doodle G._

[Read full review](https://www.g2.com/survey_responses/pandachat-ai-review-9658068)

**["A powerful tool to simplify research and increase productivity."](https://www.g2.com/survey_responses/pandachat-ai-review-9155677)**

**Rating:** 4.0/5.0 stars

_— Vihaan I._

[Read full review](https://www.g2.com/survey_responses/pandachat-ai-review-9155677)

### [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews)

Hiver in Gmail transforms Gmail into a powerful AI-native help desk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Key features of Hiver in Gmail: - Shared Inbox Management: Shared inboxes like support@, info@, or help@ can be managed directly inside Gmail. Every incoming email can be assigned to a specific person, and teammates can collaborate through internal notes without a single forward or CC. - AI across the support lifecycle: Every conversation is automatically tagged and triaged as it arrives. Agents get drafted responses based on your help docs and CRM data, and every reply is checked for tone, completeness, and accuracy before it goes out. - AI knowledge management: Instead of waiting for someone to audit your knowledge base, Hiver does it continuously. It flags outdated content, spots gaps, and auto-generates articles your team can review and publish. - Cross-team collaboration and escalation: Loop in teammates with internal notes, initiate Slack messages, link Jira issues, create ClickUp tasks, and log cases in Salesforce, all without leaving the conversation. Every handoff keeps the full context intact. - Analytics and reporting: Track response times, SLA compliance, and individual agent performance without leaving Gmail. Filter by customer tier, client, domain, or any custom field your team uses. - Workflow automation with a visual builder: Build automations that go beyond fixed rules. AI reads the context of each conversation, assigns it to the right agent, and extracts key details like order IDs or invoice numbers. Those details can then trigger downstream actions or update records in connected tools like Salesforce or Jira, without anyone doing it manually. Support teams at 10,000+ organizations, including the likes of Bynder, Epic Games, and Flexport, trust Hiver to run their support function. Part of what drives that trust is knowing Hiver in Gmail comes with 24x7 product support led by humans, on all its plans, regardless of what tier you’re on.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,251

#### How Do G2 Users Rate Hiver in Gmail?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Control:** 6.7/10 (Category avg: 8.8/10)
- **Analytics:** 6.7/10 (Category avg: 8.5/10)
- **Collection of information:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Hiver in Gmail?

- **Seller:** [Hiver](https://www.g2.com/sellers/hiver-bd5d22b3-3d5d-4b36-90d9-e569926f1908)
- **Company Website:** hiverhq.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @hiverhq  
5,617 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=373d998300137e058ae7c1f5b5a9753e917625b6bea523bc09ccbf084049ff85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1241281%2F&secure%5Burl_type%5D=linkedin_company_website)  
283 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 66% Small, 27% Medium

#### What Do G2 Reviewers Say About Hiver in Gmail?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Hiver, making team communication and task assignments efficient and streamlined.
- Users value the **effective team collaboration** features of Hiver, enhancing communication and organization within their remote teams.
- Users value the **efficient email management** of Hiver, enhancing communication and task assignment for remote teams.
- Users find Hiver enhances **communication** , facilitating seamless collaboration and improving productivity in team workflows.
- Users praise Hiver for its **sophisticated collaboration features** , enhancing team productivity and streamlining communication effectively.

##### Cons

- Users face **email issues** with Hiver in Gmail, including glitches, difficulty in searching, and limited formatting options.
- Users feel **missing features** hinder Hiver's potential, wishing for more integrations and enhanced email management tools.
- Users find the **limited features** of Hiver in Gmail restricting, particularly for mobile functionality and analytics.
- Users experience **slow loading** with Hiver in Gmail, which can hinder quick actions during busy workflows.
- Users experience **bug issues** with Hiver, including disconnections and slow performance, complicating the user experience.

#### What Are Recent G2 Reviews of Hiver in Gmail?

**["A must-have for shared inboxes!"](https://www.g2.com/survey_responses/hiver-in-gmail-review-3142952)**

**Rating:** 5.0/5.0 stars

_— Sławomir P._

[Read full review](https://www.g2.com/survey_responses/hiver-in-gmail-review-3142952)

**["Effortless Email Management, Enhanced Customer Experience"](https://www.g2.com/survey_responses/hiver-in-gmail-review-12082024)**

**Rating:** 5.0/5.0 stars

_— Ronak S._

[Read full review](https://www.g2.com/survey_responses/hiver-in-gmail-review-12082024)

### [RoboResponseAI](https://www.g2.com/products/roboresponseai/reviews)

RoboResponseAI is a SaaS chatbot powered by Generative AI, designed to address the pain points of engaging website visitors, lead conversion, and customer support. It stands out from templated chatbots by engaging in natural language conversations and quickly learning from website and business documents during setup. It generates personalized responses, offering accurate answers to complex queries, and doesn't follow a pre-designed flow like traditional chatbots. It excels in website chat, lead generation, sales enablement, and support assistance, transforming customer engagement. The chatbot effortlessly converts visitors to leads, nurtures prospect, offers live chat and provides prompt support. With its adaptability, quick learning, and advanced features, RoboResponseAI enhances customer experience and drives business growth.

**Average Rating:** 4.8/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate RoboResponseAI?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Control:** 9.5/10 (Category avg: 8.8/10)
- **Analytics:** 9.3/10 (Category avg: 8.5/10)
- **Collection of information:** 9.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind RoboResponseAI?

- **Seller:** [Technitive Solutions](https://www.g2.com/sellers/technitive-solutions)
- **HQ Location:** pune, Maharashtra
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7fac8ea37946afcf5c07d2898985b88919d4d7ec7fdb76c1ec9592d8be321310&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Froboresponseai%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 92% Small, 8% Medium

#### What Are Recent G2 Reviews of RoboResponseAI?

**["Chatbot with abilities to chat with customers like a human"](https://www.g2.com/survey_responses/roboresponseai-review-8839802)**

**Rating:** 4.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/roboresponseai-review-8839802)

**["Efficient Chatbot for our Website"](https://www.g2.com/survey_responses/roboresponseai-review-8960595)**

**Rating:** 5.0/5.0 stars

_— Cem O._

[Read full review](https://www.g2.com/survey_responses/roboresponseai-review-8960595)

### [CRM Bot](https://www.g2.com/products/crm-bot/reviews)

CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your D365/Dataverse, which fuels your chatbots with relevant, structured data, making them intelligent and valuable from day one. CRM Bot is a powerful tool allowing enterprises to build intelligent chatbots fueled by CRM data and managed right from the core business systems. CRM Bot offers fully bespoke, enterprise-ready Conversational Agents, able to work directly from within your line of business system. Lead generation, automated sales, customer service, live problem resolution, booking, payments, internal assistance and more!

**Average Rating:** 4.2/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate CRM Bot?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)
- **Control:** 8.2/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CRM Bot?

- **Seller:** [CRM Bot](https://www.g2.com/sellers/crm-bot)
- **Year Founded:** 2020
- **HQ Location:** London, GB
- **Twitter:** @thecrmbot  
7 Twitter followers
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=42437ff26e942023f54b8c2e16e7b20d99361715cc0a9b3a5488b91546069925&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fcrmbot&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 74% Small, 16% Medium

#### What Are Recent G2 Reviews of CRM Bot?

**["One of the efficient CRM BOT"](https://www.g2.com/survey_responses/crm-bot-review-8295854)**

**Rating:** 4.0/5.0 stars

_— PULKIT D._

[Read full review](https://www.g2.com/survey_responses/crm-bot-review-8295854)

**["CRM bot review"](https://www.g2.com/survey_responses/crm-bot-review-8298558)**

**Rating:** 5.0/5.0 stars

_— AMBATI S._

[Read full review](https://www.g2.com/survey_responses/crm-bot-review-8298558)

### [Joonbot Chatbot Builder](https://www.g2.com/products/joonbot-chatbot-builder/reviews)

Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualified leads Increase sales Automate customer resolutions

**Average Rating:** 4.5/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Joonbot Chatbot Builder?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Joonbot Chatbot Builder?

- **Seller:** [Arnica](https://www.g2.com/sellers/arnica)
- **Year Founded:** 2021
- **HQ Location:** Alpharetta, Georgia
- **Twitter:** @arnicaio  
124 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=35b6c80888a16d99de6aed67226d5eee0835f227fc79936eb37367fea6278187&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Farnica-io%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 94% Small, 6% Medium

#### What Are Recent G2 Reviews of Joonbot Chatbot Builder?

**["A simple and effective complementary tool"](https://www.g2.com/survey_responses/joonbot-chatbot-builder-review-4792973)**

**Rating:** 5.0/5.0 stars

_— Franck L._

[Read full review](https://www.g2.com/survey_responses/joonbot-chatbot-builder-review-4792973)

**["The best app is the one you'll actually be able to use"](https://www.g2.com/survey_responses/joonbot-chatbot-builder-review-4154029)**

**Rating:** 5.0/5.0 stars

_— Chris G._

[Read full review](https://www.g2.com/survey_responses/joonbot-chatbot-builder-review-4154029)

#### What Are G2 Users Discussing About Joonbot Chatbot Builder?

- [What is Joonbot Chatbot Builder used for?](https://www.g2.com/discussions/what-is-joonbot-chatbot-builder-used-for)

### [Activechat.ai](https://www.g2.com/products/activechat-ai/reviews)

Activechat is a complete 360° customer service & contact center automation tool that instantly transforms specific business knowledge into automated and semi-automated conversations. The platform combines AI-assisted live chat, multiple voice and messaging channels, smart natural language virtual assistants, and a set of conversational AI tools like sentiment detection or data clustering. Building self-service chatbots and virtual assistants has never been easier. Instead of programming & scripting scenarios manually, just upload your business knowledge (F.A.Q.s, websites, PDF documents, internal knowledge bases, etc), and we do all the hard work for you, instantly providing you with a smart AI-powered assistant that can answer questions based on this data with 95% accuracy. This virtual employee can then be connected to the customer self-service portal, or team with your human support agents to improve their performance.

**Average Rating:** 3.5/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Activechat.ai?

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 9.2/10)
- **Control:** 2.5/10 (Category avg: 8.8/10)
- **Analytics:** 1.7/10 (Category avg: 8.5/10)
- **Collection of information:** 1.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Activechat.ai?

- **Seller:** [Activechat.ai](https://www.g2.com/sellers/activechat-ai)
- **Year Founded:** 2018
- **HQ Location:** Wilmington, Delaware
- **Twitter:** @ActiveChatAI  
167 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=776139390c1c72dddc3f1606bfe3228c7045e820c33bf0b69a2b9f3876e12867&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27254764%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Activechat.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users express frustration due to **lack of customer support** , which hindered their ability to use Activechat.ai effectively.

##### Cons

- Users face significant **communication issues** with ActiveChat, leading to frustration and loss of trust in the product.
- Users report severe **inaccuracy issues** with account access and unresponsive support, leading to mistrust in ActiveChat.
- Users express frustration over **poor customer support** from ActiveChat, citing unresponsive communications and unresolved access issues.

#### What Are Recent G2 Reviews of Activechat.ai?

**["Being able to chat and have everything ordered is a great privilege."](https://www.g2.com/survey_responses/activechat-ai-review-2495019)**

**Rating:** 4.0/5.0 stars

_— Charles B. R._

[Read full review](https://www.g2.com/survey_responses/activechat-ai-review-2495019)

**["Create Really Powerful Chatbot for Facebook Messenger"](https://www.g2.com/survey_responses/activechat-ai-review-1806299)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/activechat-ai-review-1806299)

#### What Are G2 Users Discussing About Activechat.ai?

- [What is Activechat.ai Visual Chatbot Builder used for?](https://www.g2.com/discussions/what-is-activechat-ai-visual-chatbot-builder-used-for)

### [Chatway Live Chat](https://www.g2.com/products/chatway-chatway-live-chat/reviews)

Chatway transforms online customer interactions with its live chat and AI chatbot solution for websites. Offering real-time communication, customizable widgets, intelligent chatbots, and AI-powered support, it enhances user experience. Responsive across devices, Chatway empowers businesses to engage visitors, resolve issues, automate answers, and convert leads efficiently. Elevate your online presence and build lasting customer relationships with Chatway.

**Average Rating:** 4.9/5.0

**Total Reviews:** 91

#### How Do G2 Users Rate Chatway Live Chat?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Chatway Live Chat?

- **Seller:** [Chatway](https://www.g2.com/sellers/chatway)
- **Year Founded:** 2014
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @chatway\_inc  
12 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b26848945bf5ee0d1f415fd03b36fa1c79f42a96b8f67f0d84579e4af41fe07&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5812499%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Founder
- **Top Industries:** Leisure, Travel & Tourism, Retail
- **Company Size:** 91% Small, 3% Medium

#### What Do G2 Reviewers Say About Chatway Live Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Chatway Live Chat, making customer interactions seamless and efficient.
- Users rave about the **excellent customer support** of Chatway Live Chat, making their experience efficient and pleasant.
- Users love the **easy setup** of Chatway Live Chat, allowing quick integration and seamless communication management.
- Users appreciate the **simplicity and ease of use** of Chatway Live Chat, enhancing efficiency for small teams.
- Users find **easy communication** with Chatway Live Chat essential for immediate responses and seamless integrations into websites.

##### Cons

- Users feel that the **customization options are limited** , wishing for more control over design and features.
- Users find the service **expensive** , wishing for a more scalable pricing model based on user count.
- Users find the **limitations of the free version** restrictive, particularly with single-user access and short chat history.
- Users are frustrated by the lack of **chatbot capabilities** , limiting automated responses and support outside business hours.
- Users find **integration issues** with Chatway Live Chat that can disrupt the seamless experience they desire.

#### What Are Recent G2 Reviews of Chatway Live Chat?

**["Simple and Effective Live Chat for Customer Support"](https://www.g2.com/survey_responses/chatway-live-chat-review-12672429)**

**Rating:** 5.0/5.0 stars

_— salman i._

[Read full review](https://www.g2.com/survey_responses/chatway-live-chat-review-12672429)

**["Solves 95% of our support requests on it's own"](https://www.g2.com/survey_responses/chatway-live-chat-review-12468903)**

**Rating:** 5.0/5.0 stars

_— Moshe F S._

[Read full review](https://www.g2.com/survey_responses/chatway-live-chat-review-12468903)

### [Formaloo](https://www.g2.com/products/formaloo/reviews)

Create beautiful forms, smart docs, e‑signatures, and automate approvals, all powered by AI, with unlimited responses, free forever. Formaloo is the world’s leading free form builder and no-code platform for creating powerful forms, surveys, dashboards, CRMs, and custom business apps, all without writing a single line of code. Trusted by 35,000+ businesses worldwide, Formaloo lets teams build AI-powered forms, smart surveys, quizzes, calculators, customer portals, membership sites, HR dashboards, and internal tools, all from one centralized, scalable platform.

**Average Rating:** 4.6/5.0

**Total Reviews:** 184

#### How Do G2 Users Rate Formaloo?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Control:** 1.7/10 (Category avg: 8.8/10)
- **Analytics:** 6.7/10 (Category avg: 8.5/10)
- **Collection of information:** 7.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Formaloo?

- **Seller:** [Formaloo](https://www.g2.com/sellers/formaloo)
- **Year Founded:** 2020
- **HQ Location:** Toronto, CA
- **Twitter:** @formaloo  
670 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e720b9d8db825fafe1d77f84e76a27c5c8f8d934f18658339b7a32ef781f021c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fformaloohq%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 85% Small, 9% Medium

#### What Do G2 Reviewers Say About Formaloo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Formaloo to be **extremely user-friendly** , effortlessly streamlining form creation and data collection processes.
- Users value the **high flexibility** of Formaloo, enabling quick customization and a powerful, user-friendly experience.
- Users appreciate the **design flexibility** of Formaloo, allowing for tailored forms that align with their brand identity.
- Users find Formaloo's **easy setup** and intuitive interface make it a valuable tool for everyday work.
- Users appreciate the **ease of use** and versatility of Formaloo, making complex form creation straightforward and effective.

##### Cons

- Users often feel the need for **missing features** , such as a native MCP and improved UI for complex tasks.
- Users often face **layout issues** that hinder workflow, especially with a crowded UI and limited element movement.
- Users find the **learning curve challenging** with complex logic functions and a crowded UI in Formaloo.
- Users find the **template management cumbersome** , especially with limited customization and navigation issues that hinder usability.
- Users often struggle with the **crowded dashboard and limited precision** in the logic builder, complicating their workflow.

#### What Are Recent G2 Reviews of Formaloo?

**["Simple, Practical, and Organized Platform for Wellness Forms, Surveys, and Feedback Collection"](https://www.g2.com/survey_responses/formaloo-review-12854720)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/formaloo-review-12854720)

**["Formaloo: Effortless Drag-and-Drop Form Builder with Flexible Workflows"](https://www.g2.com/survey_responses/formaloo-review-13052636)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/formaloo-review-13052636)

#### What Are G2 Users Discussing About Formaloo?

- [What is Formaloo used for?](https://www.g2.com/discussions/what-is-formaloo-used-for) - 1 comment, 2 upvotes

### [marketbetter](https://www.g2.com/products/marketbetter/reviews)

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's your marketing team. marketbetter's behavioral based nudging helps businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. marketbetter helps businesses book more meetings, generate SEO content for targeted keywords, and auto enriches your leads . Businesses can easily install and identify their top prospects and start engaging with them via channels that are familiar to them such as Microsoft Teams or Slack. Additionally, with marketbetter's AI assistance, businesses can efficiently handle prospect inquiries seamlessly across all communication channels, providing timely and accurate responses that drive leads. marketbetter uses conversational insights to then address content by addressing the most pressing prospect questions and interactions. By using a combination of the interactions, keyword metrics and images, marketbetter is able to provide you content that will leave your competitors in the SEO dust.

**Average Rating:** 4.8/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate marketbetter?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind marketbetter?

- **Seller:** [marketbetter.ai](https://www.g2.com/sellers/marketbetter-ai)
- **Year Founded:** 2024
- **HQ Location:** Plano, Texas
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9384b67ef2c9a077e5c744e3fadf329d97ae16c9d26eb9f6d3516c3b5ba809aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmarketbetter%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 39% Medium, 35% Small

#### What Do G2 Reviewers Say About marketbetter?

_AI-generated summary from verified user reviews_

##### Pros

- Users find marketbetter's **ease of use** transformative, enabling quick setup and an exceptional experience for website visitors.
- Users enjoy the **easy setup** of Marketbetter, appreciating its simple interface and quick onboarding process.
- Users praise the **user-friendly interface** of Marketbetter, appreciating its simple setup and powerful, feature-rich platform.
- Users commend the **responsive and helpful customer support** provided by Marketbetter, enhancing their overall experience and success.
- Users find the **implementation ease** of MarketBetter exceptional, with quick setup and seamless integration enhancing their workflows.

##### Cons

- Users find the **learning curve steep** , requiring assistance and better documentation for effective use of Marketbetter.
- Users find the **poor navigation** of MarketBetter challenging, making it hard to fully utilize the platform's potential.
- Users find **usage limitations** frustrating due to complex navigation and a need for better user-friendly guidance.
- Users find the **complex interface** challenging, requiring assistance for navigation and content updates.
- Users find the **complexity** of the platform overwhelming, often needing assistance to navigate and utilize its features.

#### What Are Recent G2 Reviews of marketbetter?

**["Streamlined Global Outreach and Engagement"](https://www.g2.com/survey_responses/marketbetter-review-13197983)**

**Rating:** 4.0/5.0 stars

_— Verified User in International Affairs_

[Read full review](https://www.g2.com/survey_responses/marketbetter-review-13197983)

**["Revolutionized Our SDR Campaigns Effortlessly"](https://www.g2.com/survey_responses/marketbetter-review-12345739)**

**Rating:** 5.0/5.0 stars

_— tanya H._

[Read full review](https://www.g2.com/survey_responses/marketbetter-review-12345739)

### [SiteGPT](https://www.g2.com/products/sitegpt/reviews)

SiteGPT is an AI chatbot which helps users build AI chatbots and train them on their websites or files or any other source of information. With SiteGPT users can 1. Build a personalised AI based chatbot in under 2 minutes 2. Train the chatbot on website, internal knowledge base (files, google drive, one drive or any other source of information) 3. Remove reliance on human support by providing highly accurate answers 24\*7 at a fraction of the cost 4. Automate customer workflows by helping customers execute actions like (downloa my receipts, what is my current plan etc) 5. Convert visitors into prospects by providing them with hyper personalised responses

**Average Rating:** 4.8/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate SiteGPT?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 9.6/10 (Category avg: 8.8/10)
- **Analytics:** 9.2/10 (Category avg: 8.5/10)
- **Collection of information:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SiteGPT?

- **Seller:** [SiteGPT](https://www.g2.com/sellers/sitegpt)
- **Year Founded:** 2023
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=459ef5169a276a94112f5857665cb46154d4c8cddaf217c55b8cd3c598c49242&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsitegpt%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 42% Small, 33% Medium

#### What Do G2 Reviewers Say About SiteGPT?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy setup** of SiteGPT, enabling quick connections and efficient chatbot configurations.
- Users love the **intuitive setup** of SiteGPT, allowing quick integration and effortless management of chatbots.
- Users appreciate the **time-saving setup** of SiteGPT, enabling quick implementation for efficient customer interaction.

##### Cons

- Users find that **AI limitations** lead to generic responses, calling for better customization and handling of complex queries.
- Users find that **inaccuracy** in responses can limit SiteGPT's effectiveness, especially with complex inquiries and tone control.
- Users find that **SiteGPT lacks detail** , leading to generic answers and a need for more customization and nuanced responses.
- Users find **limited customization** in SiteGPT, resulting in generic responses lacking depth and precision for nuanced queries.

#### What Are Recent G2 Reviews of SiteGPT?

**["Effortless Setup, Great for Customer Inquiries"](https://www.g2.com/survey_responses/sitegpt-review-12378330)**

**Rating:** 4.0/5.0 stars

_— Jeni J._

[Read full review](https://www.g2.com/survey_responses/sitegpt-review-12378330)

**["Extremely Easy Setup—Custom Chatbot Trained in Minutes"](https://www.g2.com/survey_responses/sitegpt-review-12814229)**

**Rating:** 4.5/5.0 stars

_— Mishrilal G._

[Read full review](https://www.g2.com/survey_responses/sitegpt-review-12814229)

### [Customerly](https://www.g2.com/products/customerly/reviews)

Customerly is the AI customer support platform built around Aura — an autonomous AI agent that resolves and act on 81% of live chat, Whatsapp and email conversations end-to-end at a 4.3 CSAT, grounded in your own help center and product data so the answers are actually right.

**Average Rating:** 4.4/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate Customerly?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Control:** 7.1/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Customerly?

- **Seller:** [Customerly](https://www.g2.com/sellers/customerly)
- **Company Website:** www.customerly.io
- **Year Founded:** 2017
- **HQ Location:** Dublin, IE
- **Twitter:** @customerlyio  
162 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=00ff5c866a309c40ca63461fcc23e7514d27dcb1fc11b398c4c05d3cf92a8e6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10980230%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 74% Small, 24% Medium

#### What Do G2 Reviewers Say About Customerly?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **quick and helpful customer support** of Customerly, enhancing their overall experience and satisfaction.
- Users value the **efficient automation and user-friendly interface** of Customerly, greatly improving their support management experience.
- Users enjoy the **efficient automation** features of Customerly, significantly improving response times and team collaboration.
- Users praise the **helpful support team** of Customerly, ensuring smooth operations and quick problem-solving for businesses.
- Users highlight the **quick setup** of Customerly, making it easy to customize for their business needs.

##### Cons

- Users express concerns over **pricey plans** and limited integrations, which detracts from the overall value of Customerly.
- Users find Customerly's **cost limitations** challenging due to pricey plans and limited integrations impacting effectiveness.
- Users find the **pricing of Customerly expensive** with limited integrations and occasional bugs affecting experience.
- Users find the **AI limitations** frustrating, preferring human assistance over automated responses for user help.
- Users are frustrated by **persistent bugs** including notification issues and slow response times for support queries.

#### What Are Recent G2 Reviews of Customerly?

**["It changed our way to support clients"](https://www.g2.com/survey_responses/customerly-review-10827020)**

**Rating:** 4.5/5.0 stars

_— Alberto C._

[Read full review](https://www.g2.com/survey_responses/customerly-review-10827020)

**["Agile, intuitive solution with impeccable customer service"](https://www.g2.com/survey_responses/customerly-review-10847842)**

**Rating:** 5.0/5.0 stars

_— Francisco D._

[Read full review](https://www.g2.com/survey_responses/customerly-review-10847842)

#### What Are G2 Users Discussing About Customerly?

- [What is Customerly used for?](https://www.g2.com/discussions/what-is-customerly-used-for) - 1 comment

### [OnceHub](https://www.g2.com/products/oncehub/reviews)

OnceHub is a single platform to engage, screen, and schedule across phone and web channels. The right booking experience creates a solid first impression and prioritizes your team's time. OnceHub screens visitors for fit, matches them to the right expert, and delivers a polished, branded experience before the conversation even begins. Professional booking pages eliminate back-and-forth. Smart routing ensures only high-value conversations reach your calendar. When the office is closed, OnceHub stays open. Phone agents answer calls and book meetings around the clock. Web chatbots answer questions and route visitors to the right outcome. Financial advisors, healthcare providers, universities, coaches, and recruitment teams start every day with booked calendars and conversations that are already qualified. Every booking triggers the details automatically — video links, email & SMS notifications, and reminders created the moment a meeting is confirmed. One-on-one, multi-host, group, or concurrent meetings are all supported, with hosts pre-assigned or dynamically matched to the right person. Monitor team utilization, track booking performance, and identify where conversions are won or lost. Customizable dashboards give managers full visibility into every host, calendar, and meeting outcome across the organization. For enterprises in regulated industries, OnceHub maintains compliance with GDPR, FINRA, HIPAA, and FERPA. Tiered permissions, real-time utilization tracking, and full interaction visibility give operations teams the control they need without slowing anyone down. OnceHub works with the tools your team already runs on: Google and Microsoft calendars, Salesforce and HubSpot for CRM, Stripe and PayPal for payments, plus thousands more through automation platforms like Zapier, Make, and others. Start a free 14-day trial. No credit card required.

**Average Rating:** 4.4/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate OnceHub?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)

#### Who Is the Company Behind OnceHub?

- **Seller:** [OnceHub](https://www.g2.com/sellers/oncehub)
- **Year Founded:** 2006
- **HQ Location:** Claymont, DE
- **Twitter:** @OnceHub  
1,384 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6bdbc93bc9ae0c439484826ddad16127e92ff3a3d9f43980d4647ad131b7408f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foncehub%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
174 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 71% Small, 17% Medium

#### What Do G2 Reviewers Say About OnceHub?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of OnceHub, highlighting its seamless integration and user-friendly design.
- Users find **seamless integrations** with Zoom and Google Calendar make OnceHub highly effective and user-friendly.
- Users value the **easy integrations** with Zoom and Google Calendar, simplifying setup and enhancing overall workflow.
- Users appreciate the **easy setup** of OnceHub, enabling seamless integration with their existing workflows and tools.
- Users appreciate the **extensive selection of features** in OnceHub, making it user-friendly and easy to integrate with tools.

##### Cons

- Users find the learning curve **difficult** due to confusing terminology and the layout of features in OnceHub.
- Users find the **learning curve steep** , as understanding the process and terminology can be challenging initially.
- Users express frustration over the **limited features** of OnceHub, particularly missing booking approval and calendar flexibility.
- Users are disappointed by the **lack of booking features** , missing options that would enhance flexibility and functionality.
- Users experience **compliance issues with appointment selection** , leading to back-to-back appointments that limit scheduling flexibility.

#### What Are Recent G2 Reviews of OnceHub?

**["Effortless Setup and Seamless Integrations Make This a Standout"](https://www.g2.com/survey_responses/oncehub-review-12077184)**

**Rating:** 5.0/5.0 stars

_— Matthew A._

[Read full review](https://www.g2.com/survey_responses/oncehub-review-12077184)

**["Instant Professionalism and Simplicity, But Needs Better Mobile Support"](https://www.g2.com/survey_responses/oncehub-review-11049819)**

**Rating:** 4.5/5.0 stars

_— Vijay M._

[Read full review](https://www.g2.com/survey_responses/oncehub-review-11049819)

#### What Are G2 Users Discussing About OnceHub?

- [What is a booking link?](https://www.g2.com/discussions/what-is-a-booking-link)
- [How much does ScheduleOnce cost?](https://www.g2.com/discussions/how-much-does-scheduleonce-cost)
- [What is ScheduleOnce?](https://www.g2.com/discussions/what-is-scheduleonce)
- [Does ScheduleOnce have an app?](https://www.g2.com/discussions/does-scheduleonce-have-an-app)

### [Plivo](https://www.g2.com/products/plivo/reviews)

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (\<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

**Average Rating:** 4.5/5.0

**Total Reviews:** 743

#### How Do G2 Users Rate Plivo?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Plivo?

- **Seller:** [Plivo](https://www.g2.com/sellers/plivo-2880e029-89f5-4ba3-8133-8e791654a76e)
- **Year Founded:** 2011
- **HQ Location:** Austin, TX
- **Twitter:** @plivo  
12,543 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3aeb5e00415164e56e6708cc6ea032c2a52d58673d747d8868e52c569caee347&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fplivo-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
198 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, CTO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 78% Small, 17% Medium

#### What Do G2 Reviewers Say About Plivo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Plivo's **ease of use** impressive, making setup and API integration straightforward and accessible.
- Users highlight the **responsive customer support** from Plivo, providing effective assistance during critical moments.
- Users highlight the **affordable pricing and great support** from Plivo, making it easy to integrate and scale.
- Users appreciate the **affordable pricing** of Plivo, offering excellent value compared to competitors without sacrificing quality.
- Users appreciate the **high quality of Plivo's APIs** , enjoying seamless integration and reliable performance over six years.

##### Cons

- Users face **poor customer support** with unprofessional communication and minimal assistance in resolving critical issues.
- Users find Plivo to be **expensive** , with pricing inconsistent and potentially higher compared to competitors.
- Users feel that Plivo has **limited features** , lacking advanced tools and integrations compared to competitors.
- Users experience **messaging issues** with Plivo, including slow support and problems with SMS log retrieval.
- Users find the **interface un-intuitive** , complicating the overall experience and hindering effective use of the platform.

#### What Are Recent G2 Reviews of Plivo?

**["Super simple and satisfying"](https://www.g2.com/survey_responses/plivo-review-12040188)**

**Rating:** 4.5/5.0 stars

_— Majd K._

[Read full review](https://www.g2.com/survey_responses/plivo-review-12040188)

**["Quick, Responsive Support and Helpful Sub-Account Breakdowns"](https://www.g2.com/survey_responses/plivo-review-12879964)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/plivo-review-12879964)

#### What Are G2 Users Discussing About Plivo?

- [What is Plivo used for?](https://www.g2.com/discussions/what-is-plivo-used-for)

### [Siit](https://www.g2.com/products/siit/reviews)

Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with existing tools, Siit eliminates complexity, accelerates resolution times, and transforms internal support into a strategic advantage.

**Average Rating:** 5.0/5.0

**Total Reviews:** 29

#### How Do G2 Users Rate Siit?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Siit?

- **Seller:** [Siit](https://www.g2.com/sellers/siit)
- **Year Founded:** 1976
- **HQ Location:** Paris, FR
- **Twitter:** @siitapp  
35 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a1dabb043b6a045e7faa391074f2b37d6a0ad1229ff10bef66019925021af63&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsiit-app&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 55% Small, 45% Medium

#### What Do G2 Reviewers Say About Siit?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Siit incredibly **easy to use** , streamlining support requests and enhancing internal communication effortlessly.
- Users find the **seamless Slack integration** of Siit enhances collaboration and significantly streamlines support requests.
- Users value the **efficient customer support** of Siit, enhancing communication and expediting resolution of requests.
- Users love the **conversational support** in Siit, enhancing communication and streamlining support requests through Slack.
- Users appreciate the **communication efficiency** of Siit, enhancing request handling and simplifying support processes for busy teams.

##### Cons

- Users feel that the **inadequate reporting** of Siit limits their ability to gain deeper insights into operations.
- Users feel that Siit lacks **inadequate reporting features** , limiting their ability to gain insights into support operations.
- Users feel there are **integration issues** with Siit, suggesting the need for broader onboarding resource connections.
- Users face **connectivity issues** with Siit, affecting their experience due to the reliance on stable internet access.
- Users desire more **customization options** in Siit to enhance their overall experience and reporting capabilities.

#### What Are Recent G2 Reviews of Siit?

**["Good fit if your company runs on Teams"](https://www.g2.com/survey_responses/siit-review-12761625)**

**Rating:** 5.0/5.0 stars

_— Callista R._

[Read full review](https://www.g2.com/survey_responses/siit-review-12761625)

**["AI works well with our Notion knowledge base"](https://www.g2.com/survey_responses/siit-review-12771109)**

**Rating:** 5.0/5.0 stars

_— Gatien D._

[Read full review](https://www.g2.com/survey_responses/siit-review-12771109)

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