# Best Car Dealer Software for Medium-Sized Businesses

*By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*


Products classified in the overall Car Dealer category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Car Dealer to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Car Dealer category.

In addition to qualifying for inclusion in the Car Dealer Software category, to qualify for inclusion in the Medium-Sized Business Car Dealer Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.






## G2 Grid® for Car Dealer Software
![G2 Grid® for Car Dealer Software plotting products by satisfaction and market presence](https://www.g2.com/categories/car-dealer/grids.png?focus%5B%5D=9672&focus%5B%5D=9750&focus%5B%5D=46450&focus%5B%5D=1174907&focus%5B%5D=109809&focus%5B%5D=65982&focus%5B%5D=17947)
Highlighted products: CDK, VinSolutions Connect CRM, Dealertrack DMS, Dabadu XRM, Tekion, vAuto Provision, and PERQ.
Underlying data: [Grid® JSON](https://www.g2.com/categories/car-dealer/grids.json?focus%5B%5D=cdk&focus%5B%5D=vinsolutions-connect-crm&focus%5B%5D=dealertrack-dms&focus%5B%5D=dabadu-xrm&focus%5B%5D=tekion&focus%5B%5D=vauto-provision&focus%5B%5D=perq&segment=mid-market)


## How Many Car Dealer Software Products Does G2 Track?
**Total Products under this Category:** 297

### Category Stats (Jul 2026)
- **Average Rating**: 4.19/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: CDK (+0.58%) - Among all products in this category, CDK recorded the largest rating increase compared to last month
*Last updated: July 16, 2026*


## How Does G2 Rank Car Dealer Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 800+ Authentic Reviews
- 297+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

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3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.



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---

## What Are the Top-Rated Car Dealer Software Products in 2026?
### 1. [CDK](https://www.g2.com/products/cdk/reviews)
CDK is a secure, SOC 2-compliant dealership software solution provider who’s fully integrated for all areas of the automotive dealership — from the Front Office, Back Office, Service and Parts, and all areas in between. Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform. The following suites are fully integrated into the Dealership Xperience Platform and thoughtfully designed to help elevate the customer experience while running a dealership more effectively: • Foundations Suite: Go beyond the DMS with everything you need to run your dealership, including unmatched multi-store Accounting and CDK SimplePay, built for enterprise dealers. • Fundamentals Suite: A more streamlined Foundations Suite, built for one-to-two site franchise, independent and used car dealers. • Vehicle Inventory Suite: Manage dealership inventory and price more profitability with the power of AI. • Modern Retail Suite: Have customers start car buying online and finish in store seamlessly with integrated CRM, Digital Retail and F&I workflows. • Fixed Operations Suite: Build trust with to-the-penny RO pricing, video and texting communication platforms, and accurate Parts ordering. • Intelligence Suite: Access advanced analytics with predictive insights, comparative analysis and total visibility to your dealership’s performance. In addition to powerful technology, CDK is known for fast, high-touch support. Dealers get chat responses in under a minute and phone assistance in under two minutes, backed by more than 400 dedicated Customer Care agents and a Services team with an average tenure of 10+ years. Over 90% of support interactions receive top satisfaction ratings, and 97% of dealers say CDK’s Customer Success teams make it easier to hit their goals. Why Dealerships Choose CDK: • Fully integrated platform across all departments • Fast, personalized support with sub-two-minute response times • Secure, SOC 2-compliant infrastructure • Role-based workflows and automotive-specific functionality • Suites tailored for enterprise, independent and multi-rooftop dealers • Industry-experienced support and Services teams • 50+ years of automotive expertise • Technology that improves margins, productivity and customer loyalty With 50+ years in the automotive retail industry, CDK has been empowering dealer with the tools and technology they need to build deeper relationships with customers. Dealer relationships with CDK reflect trust that can only come from our scale, stability, and ongoing commitment that's proven to keep dealerships moving forward.


**Average Rating:** 4.0/5.0
**Total Reviews:** 114
**How Do G2 Users Rate CDK?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.6/10)
- **Ease of Admin:** 8.9/10 (Category avg: 9.0/10)
- **Ease of Setup:** 8.2/10 (Category avg: 8.8/10)

**Who Is the Company Behind CDK?**

- **Seller:** [CDK Global](https://www.g2.com/sellers/cdk-global)
- **Company Website:** https://www.cdkglobal.com/
- **Year Founded:** 1972
- **HQ Location:** 11809 Domain Drive, Austin, Texas 78758, United States
- **Twitter:** @CDKGlobal (6,413 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cdknorthamerica/ (8,341 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Automotive, Transportation/Trucking/Railroad
- **Company Size:** 61% Mid-Market, 23% Small-Business



#### What Are Recent G2 Reviews of CDK?

**"[Easy to Use, Well-Organized, and Backed by Helpful Support](https://www.g2.com/survey_responses/cdk-review-12938360)"**

**Rating:** 4.0/5.0 stars
*— Aamir B.*

[Read full review](https://www.g2.com/survey_responses/cdk-review-12938360)

---

**"[Robust, Clutter-Free Reporting with Deep Customization Options](https://www.g2.com/survey_responses/cdk-review-13021039)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Transportation/Trucking/Railroad*

[Read full review](https://www.g2.com/survey_responses/cdk-review-13021039)

---


#### What Are G2 Users Discussing About CDK?

- [What advice do you have for others considering CDK Drive for dealership management?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-cdk-drive-for-dealership-management)
- [What is CDK Drive used for?](https://www.g2.com/discussions/what-is-cdk-drive-used-for)
- [How much does CDK cost?](https://www.g2.com/discussions/how-much-does-cdk-cost)
- [Is CDK a DMS?](https://www.g2.com/discussions/is-cdk-a-dms)
- [What is CDK in automotive?](https://www.g2.com/discussions/what-is-cdk-in-automotive)

### 2. [VinSolutions Connect CRM](https://www.g2.com/products/vinsolutions-connect-crm/reviews)
As the provider of Connect CRM, Connect Automotive Intelligence, and the supporting suite of Connect solutions, VinSolutions helps more than 6,500 dealers make every connection count. VinSolutions’ industry-leading tools—including customizable customer relationship management, artificial intelligence, and desking—help dealerships drive more leads, increase profits, and accelerate the path to purchase. Founded in 2006 and headquartered in Mission, Kansas, VinSolutions fosters dealership success by providing a fully customizable suite of solutions, including equity mining, market pricing and desking tools, combined with the continuous, personal support of a designated Performance Manager. VinSolutions is OEM certified by every major manufacturer and is Autosoft, CDK, Reynolds & Reynolds and Dealertrack DMS certified.


**Average Rating:** 4.2/5.0
**Total Reviews:** 106
**How Do G2 Users Rate VinSolutions Connect CRM?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.6/10)
- **Ease of Admin:** 8.9/10 (Category avg: 9.0/10)
- **Ease of Setup:** 8.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind VinSolutions Connect CRM?**

- **Seller:** [Cox Automotive](https://www.g2.com/sellers/cox-automotive)
- **Year Founded:** 2009
- **HQ Location:** Atlanta, US
- **Twitter:** @CoxAutomotive (11,495 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cox-automotive-inc-/ (10,433 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Sales Consultant, Sales
- **Top Industries:** Automotive
- **Company Size:** 61% Mid-Market, 35% Small-Business



#### What Are Recent G2 Reviews of VinSolutions Connect CRM?

**"[Convenient, User-Friendly CRM for Car Sales](https://www.g2.com/survey_responses/vinsolutions-connect-crm-review-12706139)"**

**Rating:** 5.0/5.0 stars
*— Freddy A.*

[Read full review](https://www.g2.com/survey_responses/vinsolutions-connect-crm-review-12706139)

---

**"[Intuitive CRM, Great for Managing Leads and Follow-Ups](https://www.g2.com/survey_responses/vinsolutions-connect-crm-review-12727282)"**

**Rating:** 4.5/5.0 stars
*— Cheryl B.*

[Read full review](https://www.g2.com/survey_responses/vinsolutions-connect-crm-review-12727282)

---


#### What Are G2 Users Discussing About VinSolutions Connect CRM?

- [What needs improvement with VinSolutions Connect CRM to better serve automotive dealerships?](https://www.g2.com/discussions/what-needs-improvement-with-vinsolutions-connect-crm-to-better-serve-automotive-dealerships)
- [What is VinSolutions Connect CRM used for?](https://www.g2.com/discussions/what-is-vinsolutions-connect-crm-used-for)
- [What is VinConnect used for?](https://www.g2.com/discussions/what-is-vinconnect-used-for)

### 3. [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews)
Dealertrack DMS is the only DMS solution backed by the power of Cox Automotive. With easy-to-learn software, open integrations, connected processes, and intelligent, cloud-based technology, Dealertrack DMS allows dealers to improve efficiency and profitability throughout their dealership, and thrive in an everchanging automotive market.


**Average Rating:** 4.4/5.0
**Total Reviews:** 41
**How Do G2 Users Rate Dealertrack DMS?**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.6/10)
- **Ease of Admin:** 8.1/10 (Category avg: 9.0/10)
- **Ease of Setup:** 8.5/10 (Category avg: 8.8/10)

**Who Is the Company Behind Dealertrack DMS?**

- **Seller:** [Cox Automotive](https://www.g2.com/sellers/cox-automotive)
- **Year Founded:** 2009
- **HQ Location:** Atlanta, US
- **Twitter:** @CoxAutomotive (11,495 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cox-automotive-inc-/ (10,433 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Automotive
- **Company Size:** 74% Mid-Market, 21% Small-Business



#### What Are Recent G2 Reviews of Dealertrack DMS?

**"[I find dealertrack to be the most logical DMS from an operations perspective.](https://www.g2.com/survey_responses/dealertrack-dms-review-11461069)"**

**Rating:** 5.0/5.0 stars
*— Dave T.*

[Read full review](https://www.g2.com/survey_responses/dealertrack-dms-review-11461069)

---

**"[Seamless Netchex Payroll Integration and Smoother Accounting Adjustments](https://www.g2.com/survey_responses/dealertrack-dms-review-12676432)"**

**Rating:** 4.0/5.0 stars
*— Laura N.*

[Read full review](https://www.g2.com/survey_responses/dealertrack-dms-review-12676432)

---


#### What Are G2 Users Discussing About Dealertrack DMS?

- [What is Dealertrack DMS used for?](https://www.g2.com/discussions/what-is-dealertrack-dms-used-for)
- [What does Dealertrack DMS do?](https://www.g2.com/discussions/what-does-dealertrack-dms-do)
- [What is a DMs?](https://www.g2.com/discussions/what-is-a-dms)
- [What is dealertrack?](https://www.g2.com/discussions/what-is-dealertrack)
- [How much is dealertrack DMs?](https://www.g2.com/discussions/how-much-is-dealertrack-dms)

### 4. [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews)
Dabadu XRM is your all-in-one automotive command center—CRM, equity mining, digital retailing, and more—finally built to work as one. No more bouncing between tools. No lag. Just faster deals, better margins, and a system your team won’t hate using. Double your integrations. Cut your tech stack in half. Sell more cars, make more profit, and actually enjoy your tech for once.


**Average Rating:** 5.0/5.0
**Total Reviews:** 129
**How Do G2 Users Rate Dabadu XRM?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.9/10 (Category avg: 8.6/10)
- **Ease of Admin:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Setup:** 9.9/10 (Category avg: 8.8/10)

**Who Is the Company Behind Dabadu XRM?**

- **Seller:** [Dabadu](https://www.g2.com/sellers/dabadu)
- **Year Founded:** 2020
- **HQ Location:** Kitchener, Ontario
- **Twitter:** @Dabadu_ai (12 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dabadu-ai/ (14 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Finance Manager, Product Specialist
- **Top Industries:** Automotive
- **Company Size:** 70% Mid-Market, 24% Small-Business



#### What Are Recent G2 Reviews of Dabadu XRM?

**"[Can Manage the Dealership so easily](https://www.g2.com/survey_responses/dabadu-xrm-review-11508507)"**

**Rating:** 5.0/5.0 stars
*— abbas a.*

[Read full review](https://www.g2.com/survey_responses/dabadu-xrm-review-11508507)

---

**"[Lifeline for Car Sales](https://www.g2.com/survey_responses/dabadu-xrm-review-11513279)"**

**Rating:** 5.0/5.0 stars
*— Sourabdeep S.*

[Read full review](https://www.g2.com/survey_responses/dabadu-xrm-review-11513279)

---


#### What Are G2 Users Discussing About Dabadu XRM?

- [What is Dabadu XRM used for?](https://www.g2.com/discussions/what-is-dabadu-xrm-used-for)

### 5. [Tekion](https://www.g2.com/products/tekion/reviews)
Tekion has developed a true cloud-based platform that delivers efficiencies to power the best retail experience.


**Average Rating:** 4.4/5.0
**Total Reviews:** 13
**How Do G2 Users Rate Tekion?**

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.6/10)
- **Ease of Admin:** 7.2/10 (Category avg: 9.0/10)
- **Ease of Setup:** 7.5/10 (Category avg: 8.8/10)

**Who Is the Company Behind Tekion?**

- **Seller:** [Tekion](https://www.g2.com/sellers/tekion)
- **Year Founded:** 2016
- **HQ Location:** Pleasanton, California
- **Twitter:** @tekioncorp (1,934 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tekion/ (2,980 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Automotive
- **Company Size:** 92% Mid-Market, 8% Enterprise



#### What Are Recent G2 Reviews of Tekion?

**"[Operates in a way that makes sense](https://www.g2.com/survey_responses/tekion-review-9826994)"**

**Rating:** 5.0/5.0 stars
*— Marina P.*

[Read full review](https://www.g2.com/survey_responses/tekion-review-9826994)

---

**"[Best DMS on the Market](https://www.g2.com/survey_responses/tekion-review-7750884)"**

**Rating:** 5.0/5.0 stars
*— Shaun W.*

[Read full review](https://www.g2.com/survey_responses/tekion-review-7750884)

---


#### What Are G2 Users Discussing About Tekion?

- [What is Tekion used for?](https://www.g2.com/discussions/what-is-tekion-used-for)

### 6. [vAuto Provision](https://www.g2.com/products/vauto-provision/reviews)
vAuto's Provision is a comprehensive used car inventory management software designed to help dealerships efficiently track, appraise, price, and sell used vehicles. By leveraging live market data, Provision enables dealers to make informed decisions, reduce costly mistakes, and accelerate inventory turnover. Accessible via mobile devices, it allows users to manage their inventory anytime, anywhere, ensuring a seamless and responsive workflow. Key Features and Functionality: - Provisioning: Align inventory with customer demand by stocking vehicles that are in high demand, leading to faster sales. - Pricing: Set competitive prices for each used vehicle without compromising profit margins, using real-time market insights. - Appraising: Accurately determine the value of vehicles by analyzing similar cars in the market, ensuring profitable acquisitions. - Merchandising: Create compelling and consistent vehicle listings across multiple online platforms to attract more potential buyers. - Deal Finder: Connect credit-challenged buyers with suitable vehicles and lenders, expanding the customer base and facilitating more sales. - Wholesale Hub: Streamline the wholesale process by managing inventory, sending vehicles to auction, and tracking progress from a single dashboard. - Enterprise: Centralize appraisals and optimize inventory distribution across multiple dealership locations to maximize profitability. Primary Value and Solutions Provided: Provision empowers dealerships to manage their used car inventory with precision and efficiency. By providing actionable insights and real-time market data, it helps dealers make smarter decisions, reduce errors, and increase profitability. The software's mobile-friendly tools and comprehensive reporting capabilities ensure that dealerships can respond swiftly to market changes, maintain optimal inventory levels, and meet customer demands effectively. Ultimately, Provision supports dealers in turning their used car inventory faster, enhancing overall operational performance and customer satisfaction.


**Average Rating:** 4.6/5.0
**Total Reviews:** 25
**How Do G2 Users Rate vAuto Provision?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.6/10)
- **Ease of Admin:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Setup:** 9.5/10 (Category avg: 8.8/10)

**Who Is the Company Behind vAuto Provision?**

- **Seller:** [vAuto](https://www.g2.com/sellers/vauto)
- **Year Founded:** 2005
- **HQ Location:** Oakbrook Terrace, IL
- **Twitter:** @vAutoInc (3,392 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/454027/ (377 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Automotive
- **Company Size:** 52% Mid-Market, 36% Small-Business



#### What Are Recent G2 Reviews of vAuto Provision?

**"[Streamlined Vehicle Appraisals To Keep Our Business Running Smoothly](https://www.g2.com/survey_responses/vauto-provision-review-12701074)"**

**Rating:** 5.0/5.0 stars
*— Patrick C.*

[Read full review](https://www.g2.com/survey_responses/vauto-provision-review-12701074)

---

**"[vAuto Review](https://www.g2.com/survey_responses/vauto-provision-review-11748755)"**

**Rating:** 5.0/5.0 stars
*— Sierra G.*

[Read full review](https://www.g2.com/survey_responses/vauto-provision-review-11748755)

---


#### What Are G2 Users Discussing About vAuto Provision?

- [What valuation tool do car dealers use?](https://www.g2.com/discussions/what-valuation-tool-do-car-dealers-use)
- [What is V rank vAuto?](https://www.g2.com/discussions/what-is-v-rank-vauto)
- [How much does vAuto provision cost?](https://www.g2.com/discussions/how-much-does-vauto-provision-cost)
- [How does vAuto work?](https://www.g2.com/discussions/how-does-vauto-work)

### 7. [PERQ](https://www.g2.com/products/perq/reviews)
PERQ, a marketing technology company founded in 2001, empowers businesses and the online consumer experience through innovative solutions powered by artificial intelligence. Businesses in the home furnishings, multifamily and auto retailing industries leverage PERQ’s Marketing Cloud and technology solutions to give them more visibility into sales from their digital marketing efforts. With interactive software, we help you engage consumers on your website as they research expensive and complex purchases, such as vehicles, home furnishings or leasing an apartment, ultimately empowering consumers in their purchasing decisions. This increases time on site, turns more website traffic into leads, and gives you more consumer data that allows sales teams to personalize follow-up conversations. With PERQ, you’ll gain more visibility into leads ready to buy or rent now — helping your team prioritize leads. And you can ease workloads by automatically nurturing consumers who are still doing their research with personalized content to help move them down the buying journey and through your front door. Ultimately, you’ll be able to connect online traffic to in-store sales with valuable data to improve your digital marketing efforts and more.


**Average Rating:** 4.6/5.0
**Total Reviews:** 61
**How Do G2 Users Rate PERQ?**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.6/10)
- **Ease of Admin:** 9.3/10 (Category avg: 9.0/10)
- **Ease of Setup:** 9.4/10 (Category avg: 8.8/10)

**Who Is the Company Behind PERQ?**

- **Seller:** [PERQ](https://www.g2.com/sellers/perq)
- **Year Founded:** 2001
- **HQ Location:** Indianapolis, IN
- **Twitter:** @PerqMarketing (2,517 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3498947/ (70 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Internet Sales Manager
- **Top Industries:** Automotive, Real Estate
- **Company Size:** 47% Mid-Market, 42% Small-Business



#### What Are Recent G2 Reviews of PERQ?

**"[Great tool to keep customers engaged!](https://www.g2.com/survey_responses/perq-review-5225658)"**

**Rating:** 4.0/5.0 stars
*— Bryan  E.*

[Read full review](https://www.g2.com/survey_responses/perq-review-5225658)

---

**"[They’ve got much better](https://www.g2.com/survey_responses/perq-review-4942469)"**

**Rating:** 4.0/5.0 stars
*— Alex P.*

[Read full review](https://www.g2.com/survey_responses/perq-review-4942469)

---


#### What Are G2 Users Discussing About PERQ?

- [What is PERQ used for?](https://www.g2.com/discussions/what-is-perq-used-for)


## What Is Car Dealer Software?

[Automotive Software](https://www.g2.com/categories/automotive)



---

## How Do You Choose the Right Car Dealer Software?

### What You Should Know About Car Dealer Software

### What is Car Dealer Software?

Car dealer software is built to help dealerships manage their day-to-day operations and sales. Commonly known as dealership management software (DMS), car dealer software provides business administration tools, sales tools, and even auto repair tools. Many of these systems are web-based, making them easy to access from a computer or mobile device. Some dealership systems may even include a mobile app for access on the go. The best dealer management systems include a wide range of benefits.

Key Benefits of Car Dealer Software

- Access to your data at all times
- Car inventories updated in real-time
- Business management tools including accounting software and CRM features
- Loan and financial processing

### Why Use Car Dealer Software?

Dealership software can make it much easier to run a dealership by providing business insights and organization in one comprehensive program.

**Data Reports —** Today’s market requires a huge amount of data management to stay on top of sales trends. Rather than create a spreadsheet or document to track various dealership metrics, a DMS can collect, organize, and analyze a variety of data. Businesses can then easily see where they are succeeding and where they are failing.

**Customer Service —** Making the car-buying process easy for a customer should be the main priority of any dealership. The easier it is for a customer to make a purchase, the more likely they will be to do so. Car dealer management software can make it easy to stay in touch with customers, attract new customers, and process purchases so the experience is seamless and quick. And with repair shop features, it can be just as easy for a customer to bring in their new car for repairs further down the line.

**Inventory Management —** Managing a dealership’s inventory is crucial for smooth operations. Knowing which cars are on the lot, which are arriving, and which can be ordered quickly makes it much easier for a customer to purchase. With dealership management software, inventory management is housed in one place, so it’s easy to know exactly which vehicles are available. Even an independent used car dealer can benefit from inventory management features.

### Who Uses Car Dealer Software?

Car dealer software solutions are primarily used by businesses that sell vehicles, such as dealership management companies. Those vehicles may be used, new, or intended for commercial use.

**New Car Dealers —** Dealerships specializing in the sale of new cars or specific brands of cars can benefit from dealership systems. These systems can help track inventory, sales quotas, and accounting data.

**Used Car Dealers —** Used car dealers can also use a DMS the same way as new car dealers, while also keeping track of the cars they have bought and what condition they are in. Car dealer software can also maintain vehicle histories of used cars so buyers are fully informed.

**Dealership Repair Shops —** Dealership repair shops can use a DMS to maintain vehicle repair histories and organize maintenance schedules.

### Car Dealer Software Features

**Mobile Apps —** Mobile apps and mobile capabilities make it easy for users to access information from anywhere. Data available on the fly can help make quick sales and quicker decisions.

**Inventory Management —** Inventory management makes it easy to know exactly what’s available on the lot at any given time. Repair shops can also keep track of available parts and tools.

**Business Management —** Business management features help run the back-office functions of a business. These tools can include CRM features, accounting features, and employee management features.

**Loan Processing —** Car sales often involve some kind of financing or loan processing. Car dealer software that contains these features can speed up the process by eliminating third parties, making it quicker and easier to close sales.

**Auto Repair —** Auto repair features help organize and schedule auto repairs on site. Vehicle histories make it easy to troubleshoot, and inventory management lets mechanics see what is available on hand and what must be ordered.