### Contents

- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Call Center Infrastructure (CCI) Software Resources

##### Discussions and Reports to expand your knowledge on Call Center Infrastructure (CCI) Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Call Center Infrastructure (CCI) Software Discussions

0

Question on: UJET
[Are there any plans to create a chat tool?](/discussions/27013-are-there-any-plans-to-create-a-chat-tool)

for example, I only use the call function, but it would be a great idea if UJET had the chat function. test of scream analogic player bool pol sign squad, frank list case suit red blue punsh logic yes no for example, I only use the call function, but it would be a great idea if UJET had the chat function.

Thanks for your question! And yes, UJET offers a fully functioning and independent chat function and channel. Please escalate this internally with your team as we'd be eager to discuss. Thanks!

Answered: Nathan Peace on May 19, 2020

[Your answer](/discussions/27013-are-there-any-plans-to-create-a-chat-tool/comments/new?remote=true)

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## Call Center Infrastructure (CCI) Software Reports

Mid-Market Grid® Report for Call Center Infrastructure (CCI)

Summer 2026

G2 Report: Grid® Report

Grid® Report for Call Center Infrastructure (CCI)

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Call Center Infrastructure (CCI)

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Call Center Infrastructure (CCI)

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Call Center Infrastructure (CCI)

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Call Center Infrastructure (CCI)

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Call Center Infrastructure (CCI)

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Call Center Infrastructure (CCI)

Spring 2026

G2 Report: Grid® Report

Grid® Report for Call Center Infrastructure (CCI)

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for Call Center Infrastructure (CCI)

Spring 2026

G2 Report: Momentum Grid® Report