# Best Business Process Management Software - Page 12

## How Many Business Process Management Software Products Does G2 Track?

**Total Products under this Category:** 195

### Category Stats (Aug 2026)

- **Average Rating:** 4.53/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** EROM (+1.75%) - Among all products in this category, EROM recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Business Process Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 13,700+ Authentic Reviews
- 195+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Business Process Management Software
 ![G2 Grid® for Business Process Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/business-process-management/grids.png?focus%5B%5D=122375&focus%5B%5D=2629&focus%5B%5D=3066&focus%5B%5D=1402291&focus%5B%5D=20785&focus%5B%5D=18747&focus%5B%5D=1507&focus%5B%5D=114120)

Highlighted products: Microsoft Power Automate, Zapier, Laserfiche, Jotform Workflows, Bizagi, AuraQuantic, Appian, and Quixy.

Underlying data: [Grid® JSON](https://www.g2.com/categories/business-process-management/grids.json?focus%5B%5D=microsoft-power-automate&focus%5B%5D=zapier&focus%5B%5D=laserfiche&focus%5B%5D=jotform-workflows&focus%5B%5D=bizagi&focus%5B%5D=auraquantic&focus%5B%5D=appian&focus%5B%5D=quixy)

**Sponsored**

### Paymode

Paymode, Bottomline’s business payments network, is a provider of secure, streamlined payments for businesses in North America. Working with businesses from the mid-market to enterprise level and partnering with some of the largest banks in America, we work to make every step of traditionally manual and cumbersome payment processes simple, secure, and streamlined. We automate business payments for more than 600,000 businesses, allowing for greater efficiency, security and savings. We do this by: o Automating and digitizing payments by switching from checks to ACH and virtual card o Enrolling vendors in our network and ensuring you're not stuck holding sensitive bank account information o Reducing payment fraud risk through technology and expertise Paymode offers a truly comprehensive way to solve traditional accounts payable and accounts receivable challenges for payers and vendors alike. By utilizing Paymode to process payments to your suppliers, your business can save time, save money, realize rebates on your AP spend, and forge stronger relationships with your key suppliers. Your vendors, in turn, will receive enhanced remittance, quicker payments and advanced fraud protection.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=163&secure%5Bchosen_at%5D=2026-08-06T16%3A06%3A56Z&secure%5Bdisplayable_resource_id%5D=1360&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=114196&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=114196&secure%5Bresource_id%5D=163&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-process-management%3FhsLang%3Den%26page%3D12&secure%5Btoken%5D=3ded75b500fcf2240b93f5864f3efdccc7ace9315801fb9a07efc39cfa540e13&secure%5Burl%5D=https%3A%2F%2Fwww.bottomline.com%2Fget-demo%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DFY26-X-NAcorporate-G2-Advertising-Paymode-PD&secure%5Burl_type%5D=book_demo)

### [PointInsight](https://www.g2.com/products/pointinsight/reviews)

PointInsight is collaborative, email-based issue management system that is easily customized for small and large organizations.

#### Who Is the Company Behind PointInsight?

- **Seller:** [LinkEdge Technologies](https://www.g2.com/sellers/linkedge-technologies)
- **Year Founded:** 1998
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=30b17703307fdfa86e7ee6648ccee6afc849244d060da5b00158abc03ee16168&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flinkedge-technologies&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

### [Praxsuite](https://www.g2.com/products/praxsuite/reviews)

Praxsuite is a business operations platform that enables organizations to manage data, automate workflows, and build internal tools within a single environment. It provides a centralized data layer, configurable tables, and customizable forms to capture and organize operational information. The platform includes a visual workflow engine that allows users to define processes using triggers, conditions, and actions such as API calls, data queries, and notifications. It also supports dashboards for monitoring performance and activity across different business areas. Praxsuite incorporates AI agents that can be used to analyze information, generate outputs, and assist in executing tasks within workflows. Additionally, it can be used as a backend service to support custom applications by exposing structured data and automation capabilities.

#### Who Is the Company Behind Praxsuite?

- **Seller:** [Tesseract](https://www.g2.com/sellers/tesseract-d03f178f-89de-412f-8ea6-5f3a038e66aa)
- **Year Founded:** 2022
- **HQ Location:** Viña del mar, CL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89df93c7f19f292c1ffa94cd37354c0b52064fb686ca2dc620813ce0adf5b6b0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftesseract-softwares&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

### [ProcessGene BPM Suite](https://www.g2.com/products/processgene-bpm-suite/reviews)

ProcessGene BPM Suite designed to serve multi-subsidiary organizations. ProcessGene offers a full range of multi-org governance, risk, and compliance (GRC) solutions.

#### Who Is the Company Behind ProcessGene BPM Suite?

- **Seller:** [ProcessGene](https://www.g2.com/sellers/processgene)
- **Year Founded:** 2004
- **HQ Location:** Haifa, IL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f2eb21b5f18ebc296d58cd81aff265bbd4fdfef85437dfbcbf1f1743c527a842&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprocessgene-ltd&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

### [ProcessPro](https://www.g2.com/products/processpro-processpro/reviews)

ProcessPro is a process management platform built for organisations that need to govern, scale, and continuously improve how work gets done. We help COOs, compliance managers, governance directors, and operations leaders replace scattered documents, outdated Visio files, and tribal knowledge with a single, governed source of truth that every team can find and follow. Our clients use ProcessPro to reduce audit risk, pass compliance reviews with confidence, onboard faster, and build the operational consistency that makes growth sustainable. Not just to document processes, but to control outcomes. The platform is intuitive enough for frontline teams and rigorous enough for enterprise governance. Every process is version-controlled, auditable, and accessible, without adding admin burden. Whether you are starting from scratch or migrating hundreds of existing process maps, ProcessPro gives your organisation the clarity and control it needs to operate at its best.

#### Who Is the Company Behind ProcessPro?

- **Seller:** [ProcessPro](https://www.g2.com/sellers/processpro-2026-07-27)
- **Year Founded:** 2020
- **HQ Location:** Auckland, NZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=51d2f2cbf5938e3a7e030c4b93ac4a45149c36db24d56e973d523fa3b8783490&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprocesspro-com&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

### [ProcessSense](https://www.g2.com/products/processsense/reviews)

ProcessSense: Configure end-to-end business processes which are fully integrated with Oracle Cloud Applications offering your workers compelling user experiences whilst driving greater self-service and automation within your organisation. ProcessSense enables organisations to digitise forms and configure end-to-end business processes fully integrated with Oracle SaaS, delivering seamless user experiences, increased self-service, and greater automation within the same secure environment. Built for business users and process specialists, it allows processes to be configured quickly, often within hours, tested against live data, and deployed instantly without the need for technical teams or system downtime.

#### Who Is the Company Behind ProcessSense?

- **Seller:** [Rossera](https://www.g2.com/sellers/rossera)
- **Year Founded:** 2016
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e8968a25d6c284c8794e48c81baaadf1be542cdc6d92e68323502f32e3ed13fd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frossera%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

### [Procevia](https://www.g2.com/products/procevia/reviews)

Procevia is an AI powered tool for business process modeling. You describe a process in plain language and Procevia generates a standards compliant BPMN 2.0 diagram in seconds. From there you refine it through an AI chat, edit it directly on an interactive canvas, and collaborate with your team in real time. Procevia is built for the people who document and improve processes: quality managers, process consultants, and business analysts. It removes the manual drawing work, so you spend your time on the process itself instead of aligning boxes and arrows.

#### Who Is the Company Behind Procevia?

- **Seller:** [Procevia](https://www.g2.com/sellers/procevia)
- **Year Founded:** 2026
- **HQ Location:** Köln, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=da3ad6e00cc9e1e8e9169bef2e2c18e91af45bc02d74109d6c5e410744c8569c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprocevia-gmbh&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Pulse Software](https://www.g2.com/products/pulse-software/reviews)

The Pulse Software solution is a Business Process Management solution which delivers automation, planning, reporting and control. It aligns action elements with people through workflows.

#### Who Is the Company Behind Pulse Software?

- **Seller:** [Pulse Software](https://www.g2.com/sellers/pulse-software-96651ae0-d8eb-4754-8c7d-e7f07f7353ab)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Questetra BPM Suite](https://www.g2.com/products/questetra-bpm-suite/reviews)

Cloud-based Workflow Questetra BPM Suite is a business platform for realizing paperless environments and remote-working. Business issues are controlled according to a Business Flow Diagram. When a Process reaches a Human Task the user will be asked to add their input. Also, when an issue reaches an automated Step the predetermined processing (server-side processing) such as generating a PDF and saving it to cloud storage is performed automatically. (BPM: Business Process Management)） You can apply it to various business operations such as an Approval request flow, Document translation flow, Quality check process, and Invoice issuance process. Process owners of each Business Process can practice the Improvement of Business Processes little by little in daily work.

#### Who Is the Company Behind Questetra BPM Suite?

- **Seller:** [Questetra](https://www.g2.com/sellers/questetra)
- **Year Founded:** 2008
- **HQ Location:** 京都市中京区, JP
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e65bb0861c3bacaee0b7d62f18e19c5f1a6361c8d88df772b8a8493327f16892&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fquestetra&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [reaktr.ai](https://www.g2.com/products/reaktr-ai/reviews)

Reaktr.ai is an advanced AI-powered platform designed to streamline and enhance content creation. It helps users generate high-quality articles, blogs, social media posts, and marketing materials quickly and efficiently. Leveraging cutting-edge AI technology, Reaktr.ai empowers businesses and individuals to save time, improve productivity, and create impactful, professional-grade content tailored to their needs.

#### Who Is the Company Behind reaktr.ai?

- **Seller:** [Exela Technologies](https://www.g2.com/sellers/exela-technologies)
- **HQ Location:** Irving, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c84267035cf9bbc3002a37b0e5b26a1a6d27015fc81433eac924459ce2daebb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxbpglobal%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,065 employees on LinkedIn®
- **Ownership:** NASDAQ: XELA
- **Total Revenue (USD mm):** $1,562

### [RhyBus](https://www.g2.com/products/rhybus/reviews)

Idea Entity is an AI powered workflow automation company with over 50+ Enterprise deployments. Our target market is Government, Healthcare and Logistics. Our product, RhyBus, enables companies to create efficient, auditable, and actionable workflows in Finance, Budgeting, Procurement and Logistics.

#### Who Is the Company Behind RhyBus?

- **Seller:** [Idea Entity](https://www.g2.com/sellers/idea-entity)
- **Year Founded:** 2006
- **HQ Location:** Herndon, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cfa2ea0441824fb783cc77dcb64b29f3119f7220f331ec28887158fdd57b013e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fideaentity%2F&secure%5Burl_type%5D=linkedin_company_website)  
128 employees on LinkedIn®

### [Rivet](https://www.g2.com/products/traverse-systems-rivet/reviews)

Rivet is a business process automation solution to help you manage people, projects, and assets. We help supply chain organizations automate repeatable processes to ensure the highest level of performance with their business partners. Rivet provides a no-code approach to solving complex processes like supplier onboarding, return to vendor (RTV), over, shorts & damages (OS&D), and trouble shipments. Build your solution from the ground up or choose from our library of industry blueprints today.

#### Who Is the Company Behind Rivet?

- **Seller:** [Traverse Systems](https://www.g2.com/sellers/traverse-systems)
- **Year Founded:** 2000
- **HQ Location:** Sugar Land, TX 77478
- **Twitter:** @traversesystems  
76 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb1680c6e480d27dbd33f678dc42f1fecf1d76407c52219e1c3ccb99707885ea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftraverse-systems%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

### [Robolytix.com](https://www.g2.com/products/robolytix-com/reviews)

Robolytix is a real-time management analytic and monitoring tool for all business processes, automated or manual, operating in any application or custom solution. Robolytix provides detailed process insight with financial and operational KPIs through online dashboards, charts and reports allowing users to monitor, analyze, evaluate and audit business processes from start to end.

#### Who Is the Company Behind Robolytix.com?

- **Seller:** [Robolytix.com a.s.](https://www.g2.com/sellers/robolytix-com-a-s)
- **Year Founded:** 2019
- **HQ Location:** Prague, CZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8eac3b3786bf809c3145c5c5eab8399d7da975d817ae1320b0b48dc1ec00f960&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frobolytix&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [ROI 360](https://www.g2.com/products/roi-360/reviews)

ROI 360 is a powerful, fully customized platform designed to streamline and enhance your business operations. Tailored to meet the unique needs of service-oriented industries, ROI 360 offers a comprehensive suite of tools to manage every aspect of your business with efficiency and precision.

#### Who Is the Company Behind ROI 360?

- **Seller:** [Talonoid Technologies Pvt Ltd](https://www.g2.com/sellers/talonoid-technologies-pvt-ltd)
- **Year Founded:** 2024
- **HQ Location:** Chennai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3eba485ef17bd27ae85ecebd42f5884e1825d356b31e7756027f37259bc7d516&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftalonoid&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [SeidoPro Global](https://www.g2.com/products/seidopro-global/reviews)

SeidoPro Global is a leading non-voice Business Process Outsourcing and consultancy firm, established in 2000 as a joint venture between the Transnational Diversified Group of the Philippines and NYK Line of Japan. With a strong foundation in IT-enabled services, SeidoPro has expanded its reach to serve 26 countries across four continents, offering comprehensive support to industries such as shipping and logistics, retail, medical, and e-learning. The company's commitment to quality and consistent service is encapsulated in its core values: Lead with Service, Embrace the Extraordinary, and Create Happyness. Key Features and Functionality: - Business Process Outsourcing Services: SeidoPro specializes in full bill of lading processing, general data encoding services, and customer profile database entry, ensuring efficient and accurate handling of critical business operations. - Knowledge Process Outsourcing: The company offers advanced services such as invoice generation, accounts receivable monitoring, and email support/customer service management, providing clients with essential back-office support. - Project Management & Consultancy: SeidoPro delivers management and workflow consultancy, assisting businesses in optimizing processes and implementing effective strategies. - Customer and Technical Support Services: The firm provides non-voice customer communication and support services, including email and chat support, as well as system helpdesk and network support, ensuring seamless client interactions and technical assistance. Primary Value and Solutions: SeidoPro Global addresses the challenges of fast-paced and demanding industries by offering tailored outsourcing solutions that enhance operational efficiency and accuracy. By leveraging their expertise in data entry, customer support, and knowledge-based services, SeidoPro enables clients to focus on core business activities while ensuring high-quality service delivery. Their commitment to leading with service, embracing extraordinary standards, and fostering a positive work environment positions them as a trusted partner in driving business growth and success.

#### Who Is the Company Behind SeidoPro Global?

- **Seller:** [SeidoPro Global](https://www.g2.com/sellers/seidopro-global)
- **Year Founded:** 2000
- **HQ Location:** Bonifacio Global City, Taguig, PH
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6abc092a5bad3f889b89bbd1d4497d44f87aaff43b78af2657b435b9d49bdaad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fseidopro-global-inc&secure%5Burl_type%5D=linkedin_company_website)  
628 employees on LinkedIn®

### [Sensus BPM Personal](https://www.g2.com/products/sensus-bpm-personal/reviews)

Sensus BPM Online is an unique and user-friendly process management software that lets you map, improve and share processes throughout your organisation. Processes mapped using Sensus BPM Software are uniform and transparent, so anyone anywhere in the world can understand them. If you would like to optimise your business processes, Sensus BPM Online is the right choice for you! A practical communication platform for inspiring collaboration and communication.

#### Who Is the Company Behind Sensus BPM Personal?

- **Seller:** [Sensus Process management](https://www.g2.com/sellers/sensus-process-management)
- **Year Founded:** 2000
- **HQ Location:** Maarssen, NL
- **Twitter:** @Sensus\_BPM  
60 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4a7df5452b8f2513cf2a7130e312ece32603109c93e91aa6a0987e1c535f3fb4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsensus-processmanagement%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

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Similar Categories

- [Business Automation Platforms (BAPs)](/categories/business-automation-platforms-baps)
- [Business Process Simulation](/categories/business-process-simulation)
- [Decision Management Platforms](/categories/decision-management-platforms)
- [Digital Process Automation (DPA)](/categories/digital-process-automation-dpa)

- [Intelligent Document Processing (IDP)](/categories/intelligent-document-processing-idp)
- [Other Process Automation](/categories/other-process-automation)
- [Process Mining](/categories/process-mining-tools)
- [Process Orchestration](/categories/process-orchestration)

- [Robotic Process Automation (RPA)](/categories/robotic-process-automation-rpa)
- [Workflow Management](/categories/workflow-management)

[Browse Business Process Management Themes](/categories/business-process-management/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated October 3, 2024

Business process management (BPM) software defines, automates, and reports on processes that optimize businesses and deliver on company goals. These tools aid in improving workflows and enhancing overall efficacy in day-to-day functions. BPM systems define processes spanning an entire company’s operations and subsequently monitor those processes. These tools can also be used to automate processes. The strength of BPM systems lies in their ability to provide an overview of the entire company, rendering them suitable for use by any department. However, they are commonly favored by operations teams. BPM systems can incorporate case management features, leading to common integrations with [CRM software](https://www.g2.com/categories/crm).

While BPM software shares features and functionalities with other solutions, it is crucial to understand the differences between various offerings. Although both BPM systems and [workflow management software](https://www.g2.com/categories/workflow-management) facilitate the definition and management of sequences of business activities and tasks, the former is distinguished since it provides users the ability to get a broader picture of all the processes in an organization. While workflow management is a component of BPM, it is more about task management and how repeatable, less complex individual processes get accomplished.

Businesses looking to create internal applications to streamline processes and automate tasks can utilize [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) like low-code and no-code development platforms. These platforms sometimes have tools that assist in building process automation into applications. Solutions specifically tailored for building applications for a process automation use case are called [digital process automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa) software. Finally, businesses simply looking to map and mine their processes through diagramming, process discovery, and more can take advantage of [process mining software](https://www.g2.com/categories/process-mining).

To qualify for inclusion in the Business Process Management (BPM) category, a product must:

- Capture business processes, both software and human, outside of the context of automation
- Use business process model and notation (BPMN)
- Allow the creation of business rule logic
- Provide tools for mapping and monitoring execution performance
- Give users the ability to automate business processes
- Have the ability to create forms and other basic interfaces in a digital format or allow for integrations with other tools for the data

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