Business Process Management Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Business Process Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Business Process Management Software Articles
Trends 2021 Followup: No-Code And Low-Code Market Signals
It’s been over six months since G2 published its 2021 digital trends series. That means more than half a year ago, my fellow analysts and I put our most overconfident hats on and called some shots for our respective B2B software markets.
by Adam Crivello
2021 Trends in Software Development
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Adam Crivello
Automating HR with Robotic Process as a Service
To work in human resources is to be inundated with repetitive, time-intensive and error-sensitive tasks, day in and day out. Fortunately, it’s become easier to automate these tedious tasks and allow HR personnel to focus their time and energy on expanding their strategic and creative thinking.
by Courtney Moran
Business Process Management Software Glossary Terms
Business Process Management Software Discussions
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Question on: OpenText Digital Process Automation
Why to edit source codes for every deployment and improvement for UI?
When we are deploying new packages on environment for every deployment we need to edit source code? and is there any possibility for improvement of its UI?
When you are going for deployment , before making the new package for deployment, you can edit source code as well as UI improvent as per your requirements. If you are deploying the new package that means you are adding something new enhancement in your source code definitely, thats why you are editing.
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Question on: IBM Business Process Manager
What is the proper way to do exception handling in IBM BPM?
In our project we did exception handling in process using error event handling but when error occurred at any service error event is capturing that error but when we have to resume that process instance from failed service.how we can achieve this?
There are options available. When you open process admin console. In that you can check your processes in process inspector tab. According to date time you can search the failed tasks. And when it appears you can click on retry failed steps, the failed task will be active again.
Catching errors using error intermediate events
For BPDs, you can attach an error intermediate event to an activity and connect that event to an error handling flow or activity. The attached error event is known as a error boundary event.
To determine whether to use error immediate events, consider the following points:
If an error occurs while a process is running an activity with an attached error event at the boundary, the process flows along the sequence line that is attached to the error event. Errors are handled in the flow and then proceed with the normal processing.
Error intermediate events must be attached to an activity.
You can have multiple error events for an activity, but only one catches the error.
Consider specifying the error data to catch specific errors, filtering on the error code for the types of errors that are caught, and mapping to a variable after the errors are caught. When all errors are caught, or if only an error code is specified, the error data is captured in an XMLElement in the tw.system.step.error variable.
To handle validation errors in a save service for shared business objects, catch the error BPMBOSaveFailedError that is available in the list of specific errors. This error is only available on nodes that save the execution context, either automatically (for example, coaches) or explicitly by enabling the Save execution context option
Catching errors using error event subprocesses
An event subprocess is a specialized type of subprocess that is not part of the normal sequence flow of its parent process. An error event subprocess is an event subprocess that contains an error start event. The event subprocess is not connected by sequence flow and runs only if the start event in the event subprocess is triggered. You can use error event subprocesses to handle errors in your BPD.
To determine whether to use error event subprocesses, consider the following points:
Define a readable process by locating the error event in the event subprocess instead of defining it in the process.
To reuse the error-handling flow for multiple tasks in your process, use event subprocesses. To reuse an error-handling flow using attached events, you must attach an intermediate event for each of the tasks and then connect those events to the error-handling flow.
Define data objects that you can access only from within the event subprocess. You can define only those data objects that belong to a subprocess. The parent process is not cluttered with unnecessary variables.
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Question on: Kissflow
How do i generate a well understood summary report for all the request put on kissflow
Especially on table form
They way my company has my kissflow set up, all I have to do is click on reports and it has all of the breakdowns to each category I use. It tells me how many I have in progress, completed, rejected and withdrawn. It lists each event such as field trips or purchase orders and so on. In order for your kissflow to better serve you, you may have to request for certain information to accomplish your goal.
Go to reports / app specific reports then choose the app to get reports specific to that app. you can then create a custom report and save the template to be ran at any time. It can then be exported and brought into excel if necessary. As an example, we create reports and drop in an Excel template and then summarize in another tab before importing into Quickbooks. For all apps go to reports / All items and drill into what you need. You can then export those reports as well.
I used this video which helped with customized reports. https://help.kissflow.com/en/articles/364480-create-a-new-report
Hope this helps!
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Business Process Management Software Reports
Mid-Market Grid® Report for Business Process Management
Fall 2026
G2 Report: Grid® Report
Grid® Report for Business Process Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Business Process Management
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Business Process Management
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Business Process Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Business Process Management
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Business Process Management
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Business Process Management
Summer 2026
G2 Report: Grid® Report
Grid® Report for Business Process Management
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Business Process Management
Summer 2026
G2 Report: Momentum Grid® Report






