# Best Business Instant Messaging Software - Page 8 ## How Many Business Instant Messaging Software Products Does G2 Track? **Total Products under this Category:** 119 ### Category Stats (Aug 2026) - **Average Rating:** 4.45/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Jostle (+0.24%) - Among all products in this category, Jostle recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Business Instant Messaging Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 215,600+ Authentic Reviews - 119+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Business Instant Messaging Software ![G2 Grid® for Business Instant Messaging Software plotting products by satisfaction and market presence](https://www.g2.com/categories/business-instant-messaging/grids.png?focus%5B%5D=25592&focus%5B%5D=3437&focus%5B%5D=1434&focus%5B%5D=7372&focus%5B%5D=663&focus%5B%5D=18255&focus%5B%5D=25675&focus%5B%5D=20433) Highlighted products: Microsoft Teams, Slack, Google Workspace, Zoom Workplace, Microsoft 365, Webex Suite, ClickUp, and Connecteam. Underlying data: [Grid® JSON](https://www.g2.com/categories/business-instant-messaging/grids.json?focus%5B%5D=microsoft-teams&focus%5B%5D=slack&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=microsoft365&focus%5B%5D=cisco-webex-suite&focus%5B%5D=clickup&focus%5B%5D=connecteam) **Sponsored** ### Zenzap Zenzap is the professional work chat app trusted by 10,000+ businesses worldwide. Other team communication tools make you choose between something your team will actually use and something your business can control. Zenzap gives you both: as easy to use as texting, with the security and admin control that businesses need. Every employee can use it from day one without training or complicated setup. And that sits on top of everything a business actually needs: - Clear separation between work and personal life - Complete ownership of your company data - Full structure and control across the organization - Integrations with 5,000+ business tools When someone leaves, you remove their access in one click and everything stays with your business. That's what it means to finally have a work chat that works for everyone. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2174&secure%5Bchosen_at%5D=2026-08-10T13%3A46%3A17Z&secure%5Bdisplayable_resource_id%5D=2174&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2174&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1354845&secure%5Bresource_id%5D=2174&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3FhsLang%3Den%26page%3D8&secure%5Btoken%5D=9e79b36fc51fc960c06e97cb6883c0d5ea8210ce1c6a1864d293d03eedea51bb&secure%5Burl%5D=https%3A%2F%2Fwww.zenzap.co%2F%3Futm_source%3Dg2paid%26utm_medium%3Dg2alt&secure%5Burl_type%5D=custom_url) ### [Cleariest](https://www.g2.com/products/cleariest/reviews) Cleariest is a team messaging platform that puts transparent communication at the center of how organizations work. Designed with a public-first philosophy, Cleariest encourages teams to communicate in open channels rather than buried DMs, so information stays accessible, searchable, and visible to everyone who needs it. Teams use Cleariest for real-time messaging, channel-based collaboration, file sharing, and rich text communication, with built-in transparency analytics that show how openly a team communicates. Features like channel discovery and full-text search help new team members get up to speed faster and reduce the information silos that slow organizations down. Cleariest is well-suited for teams that value openness, want to reduce "who knows what" friction, and believe that clear, shared communication leads to better collaboration. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate Cleariest? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Web Application:** 10.0/10 (Category avg: 9.0/10) - **File Sharing:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind Cleariest? - **Seller:** [Cleariest](https://www.g2.com/sellers/cleariest) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Cleariest? **["Calm, Clean UI That Makes Async Work Feel Effortless"](https://www.g2.com/survey_responses/cleariest-review-12787094)** **Rating:** 5.0/5.0 stars _— Evaldas B._ [Read full review](https://www.g2.com/survey_responses/cleariest-review-12787094) ### [WeekMate e-Connect](https://www.g2.com/products/weekmate-e-connect/reviews) Revolutionize workplace communication with WeekMate e-Connect—a cost-effective platform combining instant messaging, secure file sharing, peer collaboration, and voice + video calls. Stay connected in real time across devices with encrypted messaging, quick people search, visual comfort modes, and multi-channel support. Whether collaborating as a team or connecting one-to-one, WeekMate e-Connect ensures your business enjoys fast, reliable, and secure communication anytime, anywhere. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate WeekMate e-Connect? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Web Application:** 10.0/10 (Category avg: 9.0/10) - **Third-Party Integrations:** 10.0/10 (Category avg: 8.4/10) - **File Sharing:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind WeekMate e-Connect? - **Seller:** [Weekmate](https://www.g2.com/sellers/weekmate) - **Year Founded:** 2021 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8c0398db30583fadb296e67b205146a9a86f9a6848d770a78fabc92e164cd245&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fweekmate%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Medium, 50% Small #### What Do G2 Reviewers Say About WeekMate e-Connect? _AI-generated summary from verified user reviews_ ##### Pros - Users find WeekMate e-Connect to be **easy to use** , enabling smooth coordination and efficient task updates. - Users value the **smooth communication** of WeekMate e-Connect, enhancing coordination between teams and improving project delivery. - Users rave about the **responsive customer support** of WeekMate e-Connect, making their experience seamless and efficient. - Users value the **easy integrations** of WeekMate e-Connect, making connectivity seamless and efficient. - Users appreciate the **smoother integrations** with email and task boards, enhancing team coordination and project delivery. ##### Cons - Users feel there are **limited customization options** for dashboards and notifications, hindering tailored project management. #### What Are Recent G2 Reviews of WeekMate e-Connect? **["Helpful Tool for Client Projects and Team Collaboration"](https://www.g2.com/survey_responses/weekmate-e-connect-review-11739968)** **Rating:** 5.0/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/weekmate-e-connect-review-11739968) **["How do I use e-connect for my daily administrative work."](https://www.g2.com/survey_responses/weekmate-e-connect-review-11875512)** **Rating:** 5.0/5.0 stars _— Mohammmad Shah A._ [Read full review](https://www.g2.com/survey_responses/weekmate-e-connect-review-11875512) ### [Ava](https://www.g2.com/products/pentabay-software-ava/reviews) Messaging, autonomous AI agent, task tracking, automations, and live calls -- all in one platform. Built for AI coders who want zero project management overhead. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Ava? - **Third-Party Integrations:** 8.3/10 (Category avg: 8.4/10) #### Who Is the Company Behind Ava? - **Seller:** [Pentabay Software](https://www.g2.com/sellers/pentabay-software) - **Year Founded:** 2018 - **HQ Location:** Oakville, CA - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cbf8b58f8a7491b80710683a4e470849cf98890b345b3fed4e6d1c574503e791&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2F35526097&secure%5Burl_type%5D=linkedin_company_website) 25 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small ### [convly](https://www.g2.com/products/convly/reviews) convly lets you manage Microsoft Teams messages directly from Slack. Stay focused in Slack while your clients or partners use Teams -\> no switching, no missed messages. convly supports DMs, group chats, meeting chats, images, files, user sync and more. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate convly? - **Third-Party Integrations:** 10.0/10 (Category avg: 8.4/10) - **File Sharing:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind convly? - **Seller:** [convly](https://www.g2.com/sellers/convly) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=74d9edc5835befa1c983926f2c62baa3b56c301755ea83b01b73d1f35abdee4c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconvly&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of convly? **["No More Switching Between Slack and Teams"](https://www.g2.com/survey_responses/convly-review-12982062)** **Rating:** 5.0/5.0 stars _— Luis F._ [Read full review](https://www.g2.com/survey_responses/convly-review-12982062) ### [Heycollab](https://www.g2.com/products/heycollab/reviews) Heycollab is a tool that helps you stay organized, manage tasks, and helps employees collaborate by empowering teams to work together. It's an all-in-one productivity management tool for teams & freelancers that combines collaboration with extensive features to help you manage resources and maintain visibility on projects. You can chat in real-time, share files, manage workflow, and keep your team organized. With Heycollab you can easily break down projects into tasks, set due dates, track team workloads & share files, & images with team members. Use one tool from day 1 to the Deadline to plan & organize projects, communicate & collaborate. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 #### How Do G2 Users Rate Heycollab? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Heycollab? - **Seller:** [Heycollab](https://www.g2.com/sellers/heycollab) - **Year Founded:** 2017 - **HQ Location:** Las Vegas, US - **Twitter:** @Heycollab27 2 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2bd02720cb676ef14de5d9c72984771e851cb858c86b023594f5229bb985902b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fheycollab%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 75% Small, 25% Medium #### What Are Recent G2 Reviews of Heycollab? **["HeyCollab has revolutionized our project management, making collaboration and productivity seamless!"](https://www.g2.com/survey_responses/heycollab-review-8218786)** **Rating:** 5.0/5.0 stars _— 🌎 Cynthia Ⓥ Cherise M._ [Read full review](https://www.g2.com/survey_responses/heycollab-review-8218786) **["My review of Heycollab after a use of few days"](https://www.g2.com/survey_responses/heycollab-review-10779796)** **Rating:** 4.0/5.0 stars _— Vibhav B._ [Read full review](https://www.g2.com/survey_responses/heycollab-review-10779796) ### [LetsDial](https://www.g2.com/products/letsdial/reviews) Let'sDial, an extraordinary mobile application that revolutionizes international calling. With its remarkable features, Let'sDial enables VoIP calls from blocked countries, seamless SMS receiving and sending, and offers virtual phone numbers from over 100 diverse nations. Experience unbeatable outbound calling rates to more than 200 countries and benefit from Let'sDial's exceptional verification services for social media platforms. Unlock a plethora of additional features and enjoy a cutting-edge communication experience. Let'sDial—where innovation meets connectivity. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind LetsDial? - **Seller:** [Letsdial](https://www.g2.com/sellers/letsdial) - **HQ Location:** Singapore, SG - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=247aa67dc10380a4448282e0f90f23a41643c12e4c49db374f6d6588b27008e9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fletsdial&secure%5Burl_type%5D=linkedin_company_website) 12 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About LetsDial? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **easy connectivity** of LetsDial, finding it user-friendly for seamless communication. - Users appreciate the **user-friendly interface** of LetsDial, finding it easy to connect with others effortlessly. - Users love the **easy connection** feature on LetsDial, enhancing their overall communication experience effortlessly. - Users appreciate the **user-friendly interface** of LetsDial, making it easy to connect with others effortlessly. #### What Are Recent G2 Reviews of LetsDial? **["Good Expereince"](https://www.g2.com/survey_responses/letsdial-review-11180854)** **Rating:** 5.0/5.0 stars _— Tanya V._ [Read full review](https://www.g2.com/survey_responses/letsdial-review-11180854) ### [#One](https://www.g2.com/products/dream-broker-ltd-one/reviews) #One is a secure communication software offering a range of features to simplify communications and boost productivity. #One combines video meetings and conferencing, chats, instant messaging and file sharing seamlessly into one, cyber secure software. #One enables your teams and external partners to connect and collaborate effortlessly anywhere, anytime. The software caters to businesses, organisations, and individuals seeking a European GDPR-compliant communication platform to secure their communication. Key features of #One: - Online meetings and video conferences — Arrange and host secure online meetings and video conferences for real-time communication and collaboration with colleagues and external partners. Share presentations and important documents and use meeting chat for providing relevant information in written format. - Team chat and instant messaging — Chat with teams with rich group discussions to stay connected and updated on important topics. Connect with colleague via personal one-to-one instant messaging. Keep discussions organized with intuitive replies and chat history. - Rooms — Organise communication with teams and external stakeholders in #One Rooms, designed for streamlined collaboration. Rooms allow users to arrange online meetings, video calls, chats, and document sharing in one place per topic or team, helping teams and project members to stay aligned. Benefits of using #One: - All-in-one communication software — #One eliminates the need to switch between multiple tools by integrating video meetings, video calls, chat, instant messaging, and file sharing into one central platform. - Enhanced collaboration with dedicated rooms — Supports virtual collaboration rooms for departments, projects, or client communication. Each room serves as a centralised hub for messaging, meetings, and document sharing keeping everyone aligned and informed. - Secure and private infrastructure — Hosted in Finland within the EU on Dream Broker’s own server infrastructure, #One is built for organisations that take information security and privacy seriously. #One is audited by third-party experts in order to safeguard users’ data. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate #One? - **Web Application:** 10.0/10 (Category avg: 9.0/10) - **Third-Party Integrations:** 10.0/10 (Category avg: 8.4/10) - **File Sharing:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind #One? - **Seller:** [Dream Broker Ltd.](https://www.g2.com/sellers/dream-broker-ltd) - **Year Founded:** 2007 - **HQ Location:** Espoo, Finland, FI - **Twitter:** @DreamBrokerLtd 1,380 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=63bb3d9f5223704a3a0ddf9ab7ef9a28505f04b16d280cab40036692299c4592&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdream-broker-oy%2F&secure%5Burl_type%5D=linkedin_company_website) 62 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of #One? **["Excellent utility"](https://www.g2.com/survey_responses/one-review-11168107)** **Rating:** 5.0/5.0 stars _— Verified User in Computer & Network Security_ [Read full review](https://www.g2.com/survey_responses/one-review-11168107) ### [Woven](https://www.g2.com/products/woven-brands-woven/reviews) Woven empowers franchisors and franchisees to maximize unit economics at scale by digitally unifying the frontline workforce, connecting the management of people, operations and facilities in a single app. Brands and operators use Woven every day to enable team chat, announcements, file storage, location audits, schedule shifts and allow employees to drive the process, assign tasks, report and resolve maintenance issues, training through a learning management system (LMS), compliance & liability management, people management (with out-of-the-box integrations with all of the top HRIS/Payroll management systems) and so much more. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate Woven? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Woven? - **Seller:** [Woven Brands](https://www.g2.com/sellers/woven-brands) - **Year Founded:** 2017 - **HQ Location:** Indianapolis, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3b72086008972b1f7b4988801a3e7ec61470e3f3026acfb339abaac0e88c4cf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwoventeam%2F&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Large, 50% Medium #### What Are Recent G2 Reviews of Woven? **["Quick and easy scheduling, so you can spend time on what is most important."](https://www.g2.com/survey_responses/woven-review-7353686)** **Rating:** 4.0/5.0 stars _— Shivam S._ [Read full review](https://www.g2.com/survey_responses/woven-review-7353686) **["Save time and be productive by utilizing meeting using calenders then its a one stop solution"](https://www.g2.com/survey_responses/woven-review-7362241)** **Rating:** 5.0/5.0 stars _— Sourab M._ [Read full review](https://www.g2.com/survey_responses/woven-review-7362241) ### [YouLinc Connect](https://www.g2.com/products/youlinc-connect/reviews) YouLinc is a human-first digital connection agency that specializes in helping professionals generate leads, build referral partnerships, and grow their business through authentic outreach. The agency offers services such as automated marketing, LinkedIn marketing, and online lead generation. Additionally, YouLinc provides content solutions to enhance personal branding and engage potential clients. Their primary clients include businesses and professionals looking to drive revenue and expand their network. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate YouLinc Connect? - **Third-Party Integrations:** 10.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind YouLinc Connect? - **Seller:** [YouLinc](https://www.g2.com/sellers/youlinc) - **Year Founded:** 2021 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=667e2344042f1ebedac29a81317b97b0b6bfefe5d353440f066b1d394f146dc4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fyoulinc%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium ### [Chatplace](https://www.g2.com/products/chatplace/reviews) ChatPlace.io is a SaaS platform for social media and messaging app marketing designed for bloggers, businesses, and marketers, combining AI agents, chatbots, and content creation tools #### Who Is the Company Behind Chatplace? - **Seller:** [ChatPlace](https://www.g2.com/sellers/chatplace) - **Year Founded:** 2021 - **HQ Location:** Lisbon, PT - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=abbf6cebccc135e4945d88350e35eaae5cbfb07104213e4c92773b7046731066&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchatplace%2F&secure%5Burl_type%5D=linkedin_company_website) 18 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium ### [Grupo Chat](https://www.g2.com/products/grupo-chat/reviews) Chat That Converts – Launch a Chatroom Platform That Turns Any Website into a Thriving Community, Driving Engagement and Cash. Featuring group chats, one-to-one chats, video and audio chats, and AI—all in one powerful platform. #### Who Is the Company Behind Grupo Chat? - **Seller:** [Grupo Chat](https://www.g2.com/sellers/grupo-chat) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [M360](https://www.g2.com/products/m360/reviews) M360 is an end-to-end marketing solution for shopping centers that streamlines multi-channel marketing execution, delivers personalized messages to shoppers at the most influential moments, and provides user-friendly reporting on KPIs that matter. With M360, shopping centers can build more complete shopper profiles, manage off-property and proximity-based text and email messaging, create automated messaging workflows, and view results in real time – all from a single platform. **Average Rating:** 4.7/5.0 **Total Reviews:** 22 #### How Do G2 Users Rate M360? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind M360? - **Seller:** [Pocketstop](https://www.g2.com/sellers/pocketstop) - **Year Founded:** 2006 - **HQ Location:** Dallas, TX - **Twitter:** @Pocketstop 794 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58cc05031da6095789cb0b710383f677b750976223d9b9586340be3fd2c9bf20&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F387560%2F&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® - **Phone:** 877-840-2444 #### Who Uses This Product? - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 61% Small, 30% Medium #### What Are Recent G2 Reviews of M360? **["The perfect solution to managing a large marketing program!"](https://www.g2.com/survey_responses/m360-review-5082645)** **Rating:** 4.5/5.0 stars _— Casey M._ [Read full review](https://www.g2.com/survey_responses/m360-review-5082645) **["Best tool for marketing!"](https://www.g2.com/survey_responses/m360-review-6780536)** **Rating:** 5.0/5.0 stars _— RISHABH S._ [Read full review](https://www.g2.com/survey_responses/m360-review-6780536) #### What Are G2 Users Discussing About M360? - [What is M360 used for?](https://www.g2.com/discussions/what-is-m360-used-for) ### [Sakari](https://www.g2.com/products/sakari/reviews) All your business texting needs. One easy platform. Sakari is a global communication hub built for sales, marketing, and customer success teams who rely on SMS and MMS to drive real growth and engagement. With Sakari, your team can manage both two-way SMS conversations and 1:many bulk messaging campaigns all from the same platform — no more tech-stack swapping, whether you're closing a deal, running a territory-specific blast, nurturing new customers, or launching a full-scale marketing campaign across the globe. • Reach customers in 190+ countries with local numbers you can buy in minutes, plus compliance support for wherever you're sending. • Flexible phone numbers: Buy new, import an existing number, or enable texting with your office number! • Transparent plans & pricing starting as low as $25/month — no setup fees, no contracts, and no hidden carrier fees or surprise charges (taxes excluded, vary by jurisdiction) • Native integrations with HubSpot, Pipedrive, ActiveCampaign, Aircall, Slack, and Zapier, plus 1,000+ more — built to work seamlessly with your CRM, or as a powerful standalone solution Need more firepower? Sakari offers custom Enterprise contracts tailored to your growth needs. Ready to add SMS to your marketing stack? Start your free trial → https://sakari.io/ **Average Rating:** 4.4/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate Sakari? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Sakari? - **Seller:** [Sakari](https://www.g2.com/sellers/sakari) - **Company Website:** sakari.io - **Year Founded:** 2017 - **HQ Location:** San Francisco, CA - **Twitter:** @sakari 2,656 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f7824947f89b817d1a888efba8cef2c4f170ac2b57563676a98283e632a4212&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsakari.io%2F&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 83% Small, 17% Medium #### What Do G2 Reviewers Say About Sakari? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Sakari, thanks to its friendly interface and seamless integrations. - Users appreciate the **seamless integrations** of Sakari with existing tools, enhancing workflow and communication efficiency. - Users value the **CRM integration** capability of Sakari, enhancing their workflow and efficiency. - Users praise Sakari's **outstanding customer support** , highlighting responsive and knowledgeable assistance that enhances their overall experience. - Users value the **ease of understanding** offered by Sakari's comprehensive guide that covers all system steps. ##### Cons - Users find the **restrictive contact grouping** frustrating, as it complicates managing contacts across different groups. - Users experience **delays** due to texts being sent to contact owners rather than the original sender, complicating communication. - Users experience a **slight learning curve** initially, but find Sakari to be effective after adjustment. - Users find the **limited customization** options for templates to be a drawback, impacting their overall experience with Sakari. - Users note a **limited variety of templates** , wishing for more customization options to enhance their experience. #### What Are Recent G2 Reviews of Sakari? **["Seamless CRM Integration That Keeps Us Connected"](https://www.g2.com/survey_responses/sakari-review-12400631)** **Rating:** 4.0/5.0 stars _— Verified User in Financial Services_ [Read full review](https://www.g2.com/survey_responses/sakari-review-12400631) **["Seamless Integrations and Outstanding Support Make Sakari a Standout"](https://www.g2.com/survey_responses/sakari-review-11932974)** **Rating:** 4.5/5.0 stars _— Verified User in Commercial Real Estate_ [Read full review](https://www.g2.com/survey_responses/sakari-review-11932974) #### What Are G2 Users Discussing About Sakari? - [Is Sakari io free?](https://www.g2.com/discussions/sakari-is-sakari-io-free) - 1 comment - [Is Sakari io free?](https://www.g2.com/discussions/is-sakari-io-free) - [How long is Sakari free trial?](https://www.g2.com/discussions/how-long-is-sakari-free-trial) - 1 comment, 1 upvote - [How do you use Sakari?](https://www.g2.com/discussions/how-do-you-use-sakari) - [What is Sakari?](https://www.g2.com/discussions/what-is-sakari) ### [Sideline](https://www.g2.com/products/pinger-com-sideline/reviews) Sideline is an app that puts a reliable 2nd number on the phone you already have. **Average Rating:** 4.5/5.0 **Total Reviews:** 11 #### How Do G2 Users Rate Sideline? - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind Sideline? - **Seller:** [Pinger](https://www.g2.com/sellers/pinger) - **Year Founded:** 2005 - **HQ Location:** San Jose, CA - **Twitter:** @pinger 10,950 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b57ab0f816fc50fde1c23e024dc720f16ba4dd2c70054093a8c1dfa5600e71cf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F167594%2F&secure%5Burl_type%5D=linkedin_company_website) 112 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Sideline? _AI-generated summary from verified user reviews_ ##### Pros - Users love Sideline for its **excellent customer support** , helping them manage calls without sharing personal numbers. - Users appreciate the **privacy features** of Sideline, allowing them to maintain personal number confidentiality while managing business calls. #### What Are Recent G2 Reviews of Sideline? **["Very useful. A+"](https://www.g2.com/survey_responses/sideline-review-9755569)** **Rating:** 4.0/5.0 stars _— Joseph M._ [Read full review](https://www.g2.com/survey_responses/sideline-review-9755569) **["This is a great tool to have!"](https://www.g2.com/survey_responses/sideline-review-11243246)** **Rating:** 5.0/5.0 stars _— Lisa S._ [Read full review](https://www.g2.com/survey_responses/sideline-review-11243246) - [‹ Prev‹ Prev](/categories/business-instant-messaging?hsLang=en&order=g2_score&page=7#product-list) - [1](/categories/business-instant-messaging?hsLang=en&order=g2_score#product-list) - [2](/categories/business-instant-messaging?hsLang=en&order=g2_score&page=2#product-list) - … - [4](/categories/business-instant-messaging?hsLang=en&order=g2_score&page=4#product-list) - [5](/categories/business-instant-messaging?hsLang=en&order=g2_score&page=5#product-list) - [6](/categories/business-instant-messaging?hsLang=en&order=g2_score&page=6#product-list) - [7](/categories/business-instant-messaging?hsLang=en&order=g2_score&page=7#product-list) - 8 - Next ›Next › Spotlight Categories [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) [Accounting Software](https://www.g2.com/categories/accounting) [Analytics Platforms](https://www.g2.com/categories/analytics-platforms) [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) Similar Categories - [Employee Communications](/categories/employee-communications) - [Enterprise Social Networking (ESN)](/categories/enterprise-social-networking-esn) - [Frontline Worker Communication Platforms](/categories/frontline-worker-communication-platforms) [Browse Business Instant Messaging Themes](/categories/business-instant-messaging/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated October 23, 2024 Business instant messaging (BIM) software is a real-time, text-based internal messaging platform for businesses. It typically enables users to create small group chats for team collaboration, as well as larger channels for dispersing company-wide information. The rapid nature of these instant messaging products provides an internal space to quickly address coworkers without using informal means such as texting from a personal phone number. This enables teams to share information faster and more efficiently, which can help enhance productivity across the enterprise. Regardless of the device used, BIM platforms provide security features via encrypted messages and channel access control. Similar to [email software](https://www.g2.com/categories/email), BIM software enables users to share files, thread messages, archive conversations, and search internally within chats. A growing number of these products now have artificial intelligence (AI) capabilities, which enable smart replies and auto-responses when activated, as well as sentiment analysis for mood detection with responses. BIM platforms often have integrations with [AI chatbots software](https://www.g2.com/categories/ai-chatbots) and virtual assistant software to amplify productivity, especially in strengthening search capabilities and real-time language translation. AI also reinforces such platforms’ security features by continually monitoring communication channels and detecting threats to the platform. Businesses of all types and sizes use BIM solutions with other products, either alongside them or via integrations. This type of communication software allows for customization based on the company’s needs. It can often be integrated with [productivity bots software](https://www.g2.com/categories/productivity-bots), [video conferencing software](https://www.g2.com/categories/best-video-conferencing-software), [screen sharing software](https://www.g2.com/categories/screen-sharing), [project management tools](https://www.g2.com/categories/project-management-tools) and more. Business instant messaging tools can also be integrated with software such as [employee intranet software](https://www.g2.com/categories/employee-intranet) or [employee engagement software](https://www.g2.com/categories/employee-engagement) as ways to strengthen the employee experience. However, there are standalone BIM solutions available that can integrate other productivity software natively. This allows for further personalization based on the needs of the enterprise. To qualify for inclusion in the Business Instant Messaging (BIM) category, a product must: - Allow users to engage in peer-to-peer conversations, group chats, or channels in an instant messaging format - Provide secure file sharing capabilities - Enable users to search within the channels and chat histories - Track conversation history - Integrate with chatbots, employee intranet, video conferencing or productivity apps Show More