# Best Bug Tracking Software - Page 14

## How Many Bug Tracking Software Products Does G2 Track?

**Total Products under this Category:** 217

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Shakebug (+5.56%) - Among all products in this category, Shakebug recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Bug Tracking Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 41,800+ Authentic Reviews
- 217+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Bug Tracking Software
 ![G2 Grid® for Bug Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/bug-tracking/grids.png?focus%5B%5D=650&focus%5B%5D=25675&focus%5B%5D=68738&focus%5B%5D=1392&focus%5B%5D=17313&focus%5B%5D=48258&focus%5B%5D=19003&focus%5B%5D=49868)

Highlighted products: Jira, ClickUp, LogRocket, GitHub, Sentry, Backlog, GitLab, and Kualitee.

Underlying data: [Grid® JSON](https://www.g2.com/categories/bug-tracking/grids.json?focus%5B%5D=jira&focus%5B%5D=clickup&focus%5B%5D=logrocket&focus%5B%5D=github&focus%5B%5D=sentry&focus%5B%5D=backlog&focus%5B%5D=gitlab&focus%5B%5D=kualitee)

**Sponsored**

### Sentry

Sentry is an application monitoring and error tracking platform that helps developers identify, debug, and resolve software issues in production environments across web, mobile, desktop, game, and AI-powered applications. The platform captures errors, crashes, and performance problems in real time, providing developers with stack traces, user context, and diagnostic data needed to reproduce and fix bugs. Sentry supports over 100 programming languages and frameworks, including JavaScript, Python, Java, Ruby, PHP, Go, React, Django, and mobile platforms like iOS and Android. Core monitoring capabilities: - Error tracking groups similar errors into issues, showing frequency, affected users, and the exact code location where problems occur - Performance monitoring traces requests through distributed systems to identify slow database queries, API bottlenecks, and code-level performance problems - Session Replay records user interactions leading up to errors, capturing clicks, network activity, and console logs for easier reproduction - Logs captures structured log data from your applications alongside errors and traces, enabling search and filtering by message content, severity level, and custom attributes - AI observability provides visibility into LLM applications, AI agents, and Model Context Protocol servers, tracking prompts, model calls, tool usage, and token consumption Developers integrate Sentry by installing an SDK and adding a few lines of code to their application. The platform automatically captures unhandled exceptions, while developers can manually track custom errors and performance metrics. Sentry processes events in real time, sending alerts through Slack, email, PagerDuty, or other notification channels when issues occur. Additional features and capabilities: - AI-powered debugging through Seer, which analyzes errors to identify root causes and suggest code fixes with high accuracy - Distributed tracing that follows requests across microservices, serverless functions, and third-party APIs to pinpoint failure points - Custom dashboards and alerts for monitoring specific metrics, error rates, or performance thresholds important to each team - Profiling tools that provide code-level visibility into where time is being spent in production, identifying slow functions, call stacks, and performance regressions across backend services and frontend/mobile user flows - Workflow integrations with GitHub, Jira, GitLab, Azure DevOps, and other development tools to create tickets or link errors to commits automatically The platform serves development teams at organizations ranging from individual developers to large enterprises. More than 100,000 organizations use Sentry, processing billions of error events daily. Sentry offers both cloud-hosted and self-hosted deployment options, with pricing tiers based on event volume. A free tier supports small projects and individual developers.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=315&secure%5Bchosen_at%5D=2026-08-01T05%3A31%3A53Z&secure%5Bdisplayable_resource_id%5D=315&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=315&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=17313&secure%5Bresource_id%5D=315&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbug-tracking%3Famp%2525253Bpage%3D2%26page%3D14&secure%5Btoken%5D=209c7b39f81a60b55e1a50ec8034f51beb9986dba199fec76367cdf85a018cb3&secure%5Burl%5D=https%3A%2F%2Fsentry.io%2Flp%2Ferror-monitoring-for-developers%2F%3Futm_source%3Dg2%26utm_medium%3Dreview-site%26utm_campaign%3Derrors-fy27q1-evergreen%26utm_content%3Dstatic-ad-bug-tracking-trysentry&secure%5Burl_type%5D=custom_url)

### [Qalibr](https://www.g2.com/products/qalibr/reviews)

Qalibr is an AI copilot for bug intake and triage. It reads the full conversation where a bug gets reported — in Slack, or pasted in from anywhere else — and decides whether it actually deserves a ticket before anyone opens one. The real cost of a bug report isn't the bug. It's everything around it: reading the thread, deciding if it's a real defect, checking whether it's already open, chasing missing repro steps, writing the ticket, routing it — and the reporter never hearing back. Qalibr automates that entire intake process. How it works: a report comes in → Qalibr reads the whole thread for the real signal → checks for duplicates and links them instead of opening new tickets → classifies the report against a QA-built taxonomy (real bug, false positive, user error, missing context, or regression) with reasoning and a confidence score → enriches it into a complete ticket (environment, repro steps, expected vs. actual, evidence) → routes it to Linear → and a human approves at the gate before anything reaches the tracker. What makes it different: most tools stop at duplicate detection. Qalibr adds judgment — tunable classification rules so triage happens the way your team would do it — plus a reporter loop that posts live ticket status back into the original Slack thread, so the person who reported it is never left wondering. Built for QA leads and engineering managers at SaaS companies running Slack and Linear, dealing with high report volume and a growing backlog. Flat pricing, no per-seat: Starter $99/mo (150 enrichments), Growth $249/mo (500 enrichments, most popular), Scale $599/mo (1,500 enrichments, SSO, advanced routing). 14-day free trial, no card required.

#### Who Is the Company Behind Qalibr?

- **Seller:** [Qalibr](https://www.g2.com/sellers/qalibr)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d858c0da8acabf1ba48afd9aee65843d688e54b4386bb6c1abee472663e3c81&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fqalibr-io&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RC On-Track Issue Management](https://www.g2.com/products/rc-on-track-issue-management/reviews)

RC On-Track Issue Management is an issue tracking software that allows users to manage and track enhancement requests, changes to products and reported defects from submission to resolution.

#### Who Is the Company Behind RC On-Track Issue Management?

- **Seller:** [Roundedcube](https://www.g2.com/sellers/roundedcube)
- **Year Founded:** 2002
- **HQ Location:** Maryland Heights, US
- **Twitter:** @roundedcube  
519 Twitter followers
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=632bf4e1aae528370cb31c3bdc95b7523755022211e585b6a09812c91ae058d4&secure%5Burl%5D=http%3A%2F%2Flinkedin.com%2Fcompany%2Froundedcube&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [ReplayBird](https://www.g2.com/products/replaybird/reviews)

ReplayBird is a product analytics tool to find and improve the end-user experience. With ReplayBird, companies can understand how and why people engage, convert, and retain in real-time across devices to improve their user experience. Empower your teams with comprehensive product analytics to inform data-driven decisions.

#### Who Is the Company Behind ReplayBird?

- **Seller:** [NamLabs Technologies](https://www.g2.com/sellers/namlabs-technologies)
- **Year Founded:** 2014
- **HQ Location:** Chennai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe9073a860ae051d503ef2ca90334200458ebdfc9329b0e6fbc7425e3f628a8f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnamlabs%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

### [ReportBugz](https://www.g2.com/products/reportbugz/reviews)

ReportBugz helps to report Issues in Web Applications to Team Members in an easier way without missing any required information.

#### Who Is the Company Behind ReportBugz?

- **Seller:** [ReportBugz](https://www.g2.com/sellers/reportbugz)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Requestly Session Replays](https://www.g2.com/products/requestly-session-replays/reviews)

A Modern way to Capture, Report, Debug and fix bugs in web applications. 1. Bug reporting With Session Recording, you now have visual evidence of the bug. Rather than relying solely on textual descriptions, the developers responsible for resolving the issue can see the issue for themselves, providing them with a more complete understanding of the problem. 2. Replay Session Developers can see the exact steps the user took leading up to the bug, making it far simpler to reproduce and identify the problem. 3. Debugging Session Recording can record network logs. This can help developers identify any network-related issues that may be contributing to bugs, such as failed requests or delayed responses. Console logs often provide detailed error messages or trace logs. Requestly Session Recording's ability to capture these logs can give developers extra context for the bug, aiding in pinpointing the root cause. Details about the user's environment (e.g., browser version, operating system, etc.) can also be captured. These details can be crucial in cases where bugs are environment-specific. Session recording provides developers log of network requests which can help developers resolve issues using HTTP modifications. 4. Demonstrating User Flow Companies like Intercom and Crisp can use session replay to capture an ideal user journey through their web product, highlighting its features and capabilities in a real-world scenario. This recorded journey can then be shared with potential clients to give them a clear idea of what using the product looks like. 5. Collaboration The recorded session can be easily shared with team members, enabling collaborative debugging and problem-solving. Developers can discuss the bug and potential solutions while viewing the same recorded information together.

#### Who Is the Company Behind Requestly Session Replays?

- **Seller:** [Requestly](https://www.g2.com/sellers/requestly)
- **Year Founded:** 2021
- **HQ Location:** San Francisco, US
- **Twitter:** @requestlyio  
1,571 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=455f4290800a2112df896fb8b574e3791e481a141e4e17c9f38ca2123fe274a6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frequestly&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [RevDeBug Standalone Recorder](https://www.g2.com/products/revdebug-standalone-recorder/reviews)

Meet RevDeBug – the revolutionary local and remote reverse debugging software for companies of all sizes and shapes! Release your software lightning fast, no bug can stop you now! RevDeBug allows you to inspect past state and performance profile of your applications, even directly from production environments! This is achieved with exquisite features. Get a free RevDebug for Developers Edition. No strings attached!

#### Who Is the Company Behind RevDeBug Standalone Recorder?

- **Seller:** [RevDeBug](https://www.g2.com/sellers/revdebug)
- **Year Founded:** 2018
- **HQ Location:** Bydgoszcz, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8c33e525a008fa5fec7d12372e65852f8d8b751f17cb96111bdf1bb74de5ffae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frevdebug&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [safehats Managed Bug Bounty Platform](https://www.g2.com/products/safehats-managed-bug-bounty-platform/reviews)

The SafeHats bug bounty program is an extension of your security setup. Designed for enterprises, the program taps into a vast pool of highly skilled and carefully vetted security researchers and ethical hackers to comprehensively test your application's security. It also provides your customers with comprehensive protection.

#### Who Is the Company Behind safehats Managed Bug Bounty Platform?

- **Seller:** [InstaSafe Technologies](https://www.g2.com/sellers/instasafe-technologies)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, Walnut, CA
- **Twitter:** @InstaSafe  
727 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8cd71d0d7446241c44b21e334ba3ba007e8eeb4f6602fc68d89841ffee66f8c4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finstasafe%2F&secure%5Burl_type%5D=linkedin_company_website)  
70 employees on LinkedIn®

### [SeaTicket](https://www.g2.com/products/seaticket/reviews)

SeaTicket is an AI-powered issue management platform that helps software and product teams consolidate, organize, and resolve support issues from multiple external channels into a single unified workspace. Designed for teams that receive issue reports across fragmented sources, SeaTicket centralizes these inputs and applies AI agents to help teams process, analyze, and act on them efficiently. The platform is structured around Projects, which serve as dedicated workspaces for individual products or teams. Each project connects to external issue sources, automatically syncing incoming issues and discussions. Teams can then manage all activity through a shared Ticket system, track conversations, assign ownership, and follow issues through a defined lifecycle from open to resolution. Key capabilities include: - Through connections, SeaTicket integrates with GitHub Issues, Discourse forums, support email, Seafile libraries, Notion, and websites to automatically collect and sync issues into one workspace. - Built-in AI agents continuously analyze incoming issues and tickets, detect items needing attention, and generate actionable suggestions such as draft replies and ticket assignments. Concise summaries are also automatically generated for tickets and issues. All suggestions require human approval before execution. - Resolved tickets can be converted into structured knowledge base records that are searchable and available for future reference across the team. Teams can chat directly with the AI, which draws on these records and past tickets to answer questions and recommend next steps for new issues. - The Analyze feature aggregates issues across all connected sources, groups related items by topic and visualizes emerging trends through an interactive map. - A built-in support portal allows external users to submit and track tickets, browse published knowledge base records, and interact with an AI-powered chat assistant. SeaTicket is suited for SaaS teams, developer tool companies, and open-source projects seeking to unify issue handling and reduce manual effort through AI-assisted processes.

#### Who Is the Company Behind SeaTicket?

- **Seller:** [SeaCloud Labs Pte. Ltd.](https://www.g2.com/sellers/seacloud-labs-pte-ltd)
- **Year Founded:** 2026
- **HQ Location:** Singapore
- **Twitter:** @SeaTicketAI  
145 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e35d93e7989d590f034a1afbd02ff4fcda16597707a7bde36bd81af6db4bc410&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fseaticket-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Shake SDK](https://www.g2.com/products/shake-sdk/reviews)

Bug and crash reporting tool for mobile apps. Supports Android, iOS, Flutter, and React Native.

#### Who Is the Company Behind Shake SDK?

- **Seller:** [Shakebugs](https://www.g2.com/sellers/shakebugs)
- **Year Founded:** 2019
- **HQ Location:** Zagreb, HR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=87b9b0e79f68b0c8f45c8732cbf31b227d434c6f9e77387b495b127f64809166&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshakebugs&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

### [Sniffer](https://www.g2.com/products/sniffer/reviews)

Sniffer is a Bug Intelligence Platform that helps support, QA, engineering, and agency teams capture, diagnose, fix, and prevent bugs. Instead of relying on vague screenshots, incomplete tickets, or long “can you reproduce this?” threads, Sniffer captures the full context behind every issue — video, console logs, network requests, browser details, user actions, and technical metadata. Teams can collect bugs through customer recording links, a Chrome extension, an in-app feedback widget, or live production logs. Every capture runs through Sniffer’s AI pipeline to generate reproduction steps, identify likely root cause, suggest code fixes, and create Playwright or Cypress regression tests. Sniffer helps support teams escalate complete tickets, engineers debug with full context, QA teams prevent regressions, and agencies turn client feedback into developer-ready tasks. With helpdesk integrations, engineering integrations, smart error grouping, sentiment analysis, MCP support for AI coding tools, and a built-in Kanban board, Sniffer connects the entire bug lifecycle from report to resolution. Visit sniffer.dev Capture. Diagnose. Fix. Prevent.

#### Who Is the Company Behind Sniffer?

- **Seller:** [Pioneer AI Technologies LLC](https://www.g2.com/sellers/pioneer-ai-technologies-llc)
- **Year Founded:** 2024
- **HQ Location:** Dublin, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=214e538b9205131653565e6f634010cc1f50c5a8fcbbc819bc0a3b2633d10d5a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fall-things-api&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [SpiraCapture](https://www.g2.com/products/spiracapture/reviews)

SpiraCapture is a FREE browser extension for CHROME and EDGE that helps you record and organize your exploratory testing sessions. It captures your testing activity and notes, including clicks, keystrokes, and steps. You can then easily review your recordings and share them with others. Benefits of using SpiraCapture: ✅ Improve the efficiency of your exploratory testing. ✅ Save time by automatically capturing your testing sessions. ✅ Improve the quality of your testing by making it easier to identify and reproduce bugs. ✅ Improve communication between testers and developers by providing a clear record of what was done during a testing session. ✅ Free to use ~ you can start using it right away.

#### Who Is the Company Behind SpiraCapture?

- **Seller:** [Inflectra](https://www.g2.com/sellers/inflectra)
- **Year Founded:** 2006
- **HQ Location:** Silver Spring, MD
- **Twitter:** @inflectra  
1,319 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aae67fa3a334395c305911d38dfc1a06d9f32ebc7746dcb63ea87bd2f83d1a2f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2129418%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

### [Stack Sentinel](https://www.g2.com/products/stack-sentinel/reviews)

Stack Sentinel is error tracking for your application: on the web, on the server, and on mobile. When an error occurs, simply send a payload with information about the error to the cloud, where it's analyzed, deduplicated, and aggregated with similar or identical exceptions. Integration is easy with many languages and frameworks already directly supported with libraries or easy-to-use snippets.

#### Who Is the Company Behind Stack Sentinel?

- **Seller:** [Stack Sentinel](https://www.g2.com/sellers/stack-sentinel)
- **HQ Location:** Denver, CO
- **Twitter:** @StackSentinel  
19 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [TestBuddy](https://www.g2.com/products/testbuddy/reviews)

TestBuddy is a powerful Chrome extension designed to simplify and accelerate the process of bug reporting for software development teams. It provides a range of features that make it easier for testers and developers to identify, document, and fix software issues quickly and efficiently. Key features of TestBuddy include: Effortless Bug Reporting: Quickly report bugs with detailed descriptions, screenshots, and screen recordings. Screen Recording & Instant Replay: Capture bugs in real-time and provide developers with a clear view of issues. Detailed Logs & Console Reports: Automatically include logs and console errors in bug reports for comprehensive insights. Screenshots with Annotations: Highlight specific areas of concern directly on screenshots. Auto-Populated Steps to Reproduce: Save time by generating reproducible steps automatically. Customizable Metadata Display: Tailor bug reports to suit your specific workflow and requirements. Seamless Integration: Integrates with popular tools like Jira, Slack, Azure, Git, GitLab, and ClickUp for a smooth workflow. User-Friendly Interface: Designed for ease of use, ensuring that both QA professionals and developers can utilize it effectively. TestBuddy aims to make bug reporting 20 times faster, increasing productivity and ensuring that software issues are resolved quickly, allowing teams to focus on building better software.

#### Who Is the Company Behind TestBuddy?

- **Seller:** [TestUnity](https://www.g2.com/sellers/testunity)
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e56c488bebd40d1b6334fe900b7cd5b7218b8a058ca40f69a4dd3f7ab259a65&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftestbuddyio%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [TestCloud](https://www.g2.com/products/testcloud/reviews)

Make your QA testing more efficient with 15000 professional testers around the globe. Testcloud's self-service platform enables your team to fix bugs faster and improve the quality of the apps you ship.

#### Who Is the Company Behind TestCloud?

- **Seller:** [testcloud](https://www.g2.com/sellers/testcloud)
- **Year Founded:** 2011
- **HQ Location:** San Francisco, California, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0e3890fcaba777d3b70dde3844d78c19c68fdcfc526de35eb82d9a2f3dfc5b65&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftestio&secure%5Burl_type%5D=linkedin_company_website)  
1,099 employees on LinkedIn®

### [TESTnetic](https://www.g2.com/products/testnetic/reviews)

TESTnetic is an end to end software test case managed and bug tracker. Avoid the complexity of multiple products with a unified approach.

#### Who Is the Company Behind TESTnetic?

- **Seller:** [TESTnetic.com](https://www.g2.com/sellers/testnetic-com)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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 ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello")
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Researched and written by [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)

Updated October 3, 2024

Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is, and allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Bug tracking software is typically managed by a (QA) team and allows them to communicate quickly with developers, the business, and often customers about if, how, and when to fix bugs. Bug tracking software may integrate with [Project Management](https://www.g2.com/categories/project-management), [Development](https://www.g2.com/categories/development), and [Test Automation](https://www.g2.com/categories/test-automation) tools.

To qualify for inclusion in the Bug Tracking category, a product must:

- Allow for the creation of multiple projects
- File bugs/tickets in a specific project
- Allow commenting, file uploading, and custom fields to track the history of a bug
- Provide severity and/or priority for bugs
- Have the ability to run reports by project or user

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## How Do You Choose the Right Bug Tracking Software?

### What You Should Know About Bug Tracking Software

### What is Bug Tracking Software?

Bug tracking helps developers manage issues and errors in an organized, transparent way. Developers can easily discover, categorize, and prioritize bugs to facilitate efficient solutions and keep workflow clean. Users can also benefit from the ability to report bugs on the front end, which in turn helps facilitate comprehensive problem solving on the back end.

Similar to [application performance monitoring (APM) software](https://www.g2.com/categories/application-performance-monitoring-apm), bug tracking software is used to ensure applications run smoothly and the user experience is as intended. Bug tracking software specifically tracks and explains how to reproduce bugs so they can then be resolved by the development or quality assurance (QA) team.

Key Benefits of Bug Tracking Software

- Alerts back-end developers to front-end user issues
- Tracks reproducible bug history and status
- Provides a clear, centralized overview of development requests and their state
- Assists in defining the product roadmap

### Why Use Bug Tracking Software?

**Organized development —** Bug tracking software categorizes, flags, tags, and prioritizes bugs to keep the development environment clean. Most bug tracking software even features task assignment functionality to keep workflows organized and on schedule.

**User trust and ratings —** Bug tracking software makes back-end developers aware of front-end user frustrations quickly, whether through full stack monitoring or user reports. Good bug tracking can make or break an application’s success on the market, because the longer bugs go unresolved, the less faith users will have in the product and the team behind it. Bug tracking software makes it easy to resolve bugs efficiently and promptly, fostering user trust and mitigating nasty, negative reviews.

### Who Uses Bug Tracking Software?

**Software developers —** Especially on smaller teams, all software developers benefit from using bug tracking software. When implemented well, the software becomes a seamless part of the development workflow.

**QA testers —** In large-scale development environments with dedicated QA testing, QA testers use bug tracking software to flag bugs they encounter and alert developers in an organized way.

### Bug Tracking Software Features

**User reports —** Software bugs are often discovered by users. With bug tracking software, developers can get valuable information from user reporting of bugs. The scope, significance, and circumstances of a bug become clearer to developers with user reports.

**Workflow organization —** Bug tracking software makes development more efficient by organizing bugs by priority, similarity, and milestone dates. The software seamlessly incorporates with a team’s workflow and allows teams to distribute bug handling tasks to keep things on schedule and running smoothly.

**Crash analytics —** When crashes happen, bug tracking software makes it easier for developers to determine the circumstances that led to the crash. By monitoring and recording the development environment, the software can recreate and provide details on crash scenarios.

### Software and Services Related to Bug Tracking Software

**Application performance monitoring (APM) —** [Application performance monitoring software](https://www.g2.com/categories/application-performance-monitoring-apm) is a key factor in ensuring that users have a smooth, as-intended front-end experience. Alongside bug tracking, APM software gives developers the insights they need to maintain a fully functional product.

**Software testing —** [Software testing software](https://www.g2.com/categories/software-testing) often integrates with bug tracking software and serves as a first line of defense against bugs. It gives developers the tools needed to ensure their application is performing as desired.

**Test automation —** [Test automation software](https://www.g2.com/categories/test-automation) handles testing processes to ease development workload. This software can be crucial in discovering the bugs and errors that are then handled by bug tracking software.