# Best Bug Tracking Software - Page 13

## How Many Bug Tracking Software Products Does G2 Track?

**Total Products under this Category:** 217

### Category Stats (Jul 2026)

- **Average Rating:** 4.39/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Shakebug (+5.56%) - Among all products in this category, Shakebug recorded the largest rating increase compared to last month

_Last updated: July 31, 2026_

## How Does G2 Rank Bug Tracking Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 41,800+ Authentic Reviews
- 217+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Bug Tracking Software
 ![G2 Grid® for Bug Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/bug-tracking/grids.png?focus%5B%5D=650&focus%5B%5D=25675&focus%5B%5D=68738&focus%5B%5D=1392&focus%5B%5D=17313&focus%5B%5D=48258&focus%5B%5D=19003&focus%5B%5D=49868)

Highlighted products: Jira, ClickUp, LogRocket, GitHub, Sentry, Backlog, GitLab, and Kualitee.

Underlying data: [Grid® JSON](https://www.g2.com/categories/bug-tracking/grids.json?focus%5B%5D=jira&focus%5B%5D=clickup&focus%5B%5D=logrocket&focus%5B%5D=github&focus%5B%5D=sentry&focus%5B%5D=backlog&focus%5B%5D=gitlab&focus%5B%5D=kualitee)

**Sponsored**

### Userback

Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly beneficial for SaaS companies, product managers, developers, designers, and customer support teams, providing them with the necessary tools to gather contextual feedback directly from their web applications. The primary audience for Userback includes teams that are focused on enhancing their product offerings through user insights. By facilitating the collection of both internal and external feedback, Userback enables organizations to continuously refine their product experience. It supports various use cases such as user feedback, bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking. The platform enriches feedback items with essential context, including screenshots, session data, automation rules, and integration workflows, allowing product teams to make informed decisions swiftly. Userback stands out in its category with a suite of key features tailored to streamline the feedback process. One of its notable functionalities is the visual feedback tools, which allow users to collect annotated screenshots, screen recordings, and comments directly within their application. This visual context aids teams in understanding user issues more clearly. Additionally, the bug reporting feature automatically captures console logs, browser details, events, and other technical metadata, facilitating a more efficient troubleshooting process. Another significant aspect of Userback is its session replay capability, which visualizes real user behavior, helping teams identify and address issues effectively. Customizable in-app surveys, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), enable organizations to measure user sentiment and satisfaction accurately. The feature portal allows teams to manage, prioritize, and validate product ideas with their customer base, ensuring that development efforts align with user needs. Userback also incorporates smart automation to enhance productivity by automating tasks such as feedback assignment and setting due dates. Seamless integrations with popular tools like Jira, Slack, Intercom, ClickUp, and GitHub further streamline workflows. A browser extension is available for quick feedback capture from any website or web application. Userback offers a Free Plan with essential features, while its paid plans scale according to user needs, ensuring that all plans support unlimited feedback collection.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=315&secure%5Bchosen_at%5D=2026-07-31T18%3A03%3A08Z&secure%5Bdisplayable_resource_id%5D=315&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=315&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=18969&secure%5Bresource_id%5D=315&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbug-tracking%3Famp%2525253Bpage%3D2%26page%3D13&secure%5Btoken%5D=16022f8b15b49c8702cede38200db4ab97e4898bfa20da940213dbcbd0456244&secure%5Burl%5D=https%3A%2F%2Fuserback.io%3Futm_source%3Dg2%26utm_medium%3Dmarketplace%26utm_campaign%3Dpaid&secure%5Burl_type%5D=custom_url)

### [Hover Console](https://www.g2.com/products/hover-console/reviews)

Hover Console simplifies JavaScript debugging by delivering real-time messages directly on your webpage. Integrated smoothly into your browser, it actively monitors JavaScript functions like console.log(), console.error(), and other console methods, offering instant alerts without the need to open DevTools. Experience heightened productivity and debugging efficiency as errors appear as popup messages in real-time. Ensuring a hassle-free debugging experience. Elevate your development workflow with Hover Console today!

#### Who Is the Company Behind Hover Console?

- **Seller:** [Hover Cosole](https://www.g2.com/sellers/hover-cosole)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Imdone](https://www.g2.com/products/imdone/reviews)

Imdone creates and updates issues from TODO comments in your GitHub projects.

#### Who Is the Company Behind Imdone?

- **Seller:** [Imdone](https://www.g2.com/sellers/imdone)
- **Year Founded:** 2011
- **HQ Location:** Madison, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0b20abd5306e023c55a8fb7ea2b1cd02abbaf80449f299660b33201fcc375780&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fget-imdone&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Inspectiv](https://www.g2.com/products/inspectiv/reviews)

Inspectiv is an all-in-one AppSec testing platform that simplifies the process of discovering, validating, and remediating vulnerabilities. By offering penetration testing, bug bounty programs, dynamic application security testing (DAST), and vulnerability disclosure (VDP) in a single solution, organizations can reduce risk, maintain compliance, and strengthen their security posture. With streamlined management, minimal operational overhead, and predictable pricing, Inspectiv delivers impactful results that make security testing more efficient and effective.

#### Who Is the Company Behind Inspectiv?

- **Seller:** [Inspectiv](https://www.g2.com/sellers/inspectiv)
- **HQ Location:** Culver City, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e67a8edbf8e546031005d49aeff4144efa9a8c44b4b0829a8202b8d5e250d02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finspectiv&secure%5Burl_type%5D=linkedin_company_website)  
55 employees on LinkedIn®

### [InVivoStat](https://www.g2.com/products/invivostat/reviews)

InVivoStat is a powerful, free to use, statistical software package which uses R as its statistics engine.

#### Who Is the Company Behind InVivoStat?

- **Seller:** [InVivoStat](https://www.g2.com/sellers/invivostat)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [IssueCapture](https://www.g2.com/products/issuecapture/reviews)

IssueCapture is a JavaScript widget that embeds on any website to collect bug reports directly into Jira Software and Jira Service Management. Users click a button, describe the issue, annotate a screenshot, and a detailed Jira ticket is created automatically with console errors, network failures, and browser metadata captured from page load. Optional AI features handle triage, categorization, duplicate detection, sentiment analysis, and effort estimation. The widget runs in Shadow DOM for zero CSS conflicts with the host page. Core bundle is 40KB gzipped with screenshot and annotation lazy-loaded on demand. Built as a modern replacement for Atlassian's Issue Collector, which hasn't been updated since 2014 and doesn't support team-managed projects.

#### Who Is the Company Behind IssueCapture?

- **Seller:** [IssueCapture](https://www.g2.com/sellers/issuecapture)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Issue Tracking Software](https://www.g2.com/products/officeclip-llc-issue-tracking-software/reviews)

OfficeClip Issue Tracking software helps to track issues via Webforms, web links or through customer portal. These issues are then assigned priority, status and then assigned to the concerned team member for further resolution. On the dashboard you can view the status of all the issues at a glance.

#### Who Is the Company Behind Issue Tracking Software?

- **Seller:** [OfficeClip](https://www.g2.com/sellers/officeclip-06603ec5-12a2-499f-870e-2bc1cfee14cb)
- **Year Founded:** 2003
- **HQ Location:** Atlanta, GA
- **Twitter:** @OfficeClip  
578 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=364f721986e58fd6abe09629936b18a413ddb90b7a144479db779abb475e5c29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F222912%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [Lairo](https://www.g2.com/products/lairo/reviews)

Lairo is a visual bug reporting and client feedback solution that enables freelancers, developers, and small agencies to collect, triage, and resolve website issues reported by non-technical stakeholders. It falls within the bug tracking and visual feedback software category and serves as an alternative to tools such as Marker.io, BugHerd, and Userback. The product works by embedding a lightweight widget on a website via a single script tag. When a client or stakeholder encounters an issue, they click the widget, pin their feedback directly on the page, and submit it. The reporter does not need to create an account or have any technical knowledge. Each submission automatically captures contextual data that developers typically need to reproduce issues, including a full-page screenshot with pin coordinates, browser and operating system details, viewport dimensions, console errors, failed network requests, and a complete session replay. Key features and capabilities include: - Visual annotation and screenshot capture: Reporters pin issues directly on the page. Every submission includes an automatic screenshot with device and viewport metadata. - Session replay: A recording of mouse movements, clicks, and scrolls leading up to the submission is captured automatically. Form inputs are masked and never recorded. - Two-way issue sync with GitHub and Linear: Issues created in Lairo sync to GitHub or Linear with status, priority, and comments flowing in both directions. Resolving an issue in GitHub closes it in Lairo and vice versa. - Slack notifications: Real-time alerts for new feedback, status changes, priority updates, and comments, configurable per project and channel. - Capture links: Signed URLs that can be sent to specific clients, allowing teams to identify reporters without requiring them to log in. Lairo uses project-based pricing with no per-seat fees. The free plan includes one project with 25 feedback submissions per month and 14-day retention. The Starter plan ($12/month) adds Slack integration, custom branding removal, and capture links. The Pro plan ($39/month) includes GitHub and Linear sync, unlimited retention, and advanced filtering across up to 10 projects.

#### Who Is the Company Behind Lairo?

- **Seller:** [Lairo](https://www.g2.com/sellers/lairo)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e03e15914722270f4fde6a4cd298b151d1ed500fc95cd9a1e9753a6abbf31ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flairo-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
0 employees on LinkedIn®

### [LogMill](https://www.g2.com/products/logmill/reviews)

If you're a developer, tester, or member of a customer support team, LogMill is your new best tool. LogMill uses smart sensors to monitor the health of your app and notify you when any errors are found, letting you act quickly to fix it. Support for team use and role-based access enables smooth cooperation in a team, while Simple Mail Transfer Protocol means the logs come directly to you. All the information you need will be in one place, grouped for ease of parsing. Get started for free with our 30-day free trial.

#### Who Is the Company Behind LogMill?

- **Seller:** [Rare Crew](https://www.g2.com/sellers/rare-crew)
- **Year Founded:** 2011
- **HQ Location:** Bratislava
- **Twitter:** @RareCrew  
24 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4c707b7e614e08182046596df1d2cbb9448d2ae2d861ab4be2195c1de8da184&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frarecrew%2F&secure%5Burl_type%5D=linkedin_company_website)  
148 employees on LinkedIn®

### [MDS Technology](https://www.g2.com/products/mds-technology/reviews)

TRACE32 is the world's #1 industrial standard debugger for embedded system development. It is an integrated development tool strongly recommended by major chipset and product developers such as Samsung, TI, and BMW as a development tool that develops embedded systems such as smartphones and automobile ECUs and finds errors in function implementation.

#### Who Is the Company Behind MDS Technology?

- **Seller:** [MDS Technology](https://www.g2.com/sellers/mds-technology)
- **Year Founded:** 1996
- **HQ Location:** Seongnam-si, KR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fc8fc0ac1b25e1ac93a571577f4dfa591181c292c5091d026141b720c9d0c7b0&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmds-technology&secure%5Burl_type%5D=linkedin_company_website)  
128 employees on LinkedIn®

### [Merge Freeze](https://www.g2.com/products/merge-freeze/reviews)

Merge Freeze is a GitHub app that lets dev teams block PR merging at certain times of the week or during one-off situations.

#### Who Is the Company Behind Merge Freeze?

- **Seller:** [Merge Freeze](https://www.g2.com/sellers/merge-freeze)
- **HQ Location:** Nashville, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e817635b2da83976efba55b8d3026ea171dac78abec50520e6ebf9467f4b1fa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmergefreeze%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [monday dev](https://www.g2.com/products/monday-dev/reviews)

monday dev is the most flexible, AI-powered product to plan, track, and ship software — while staying connected to the business. monday dev offers flexible AI-powered execution for developers, visibility for managers, and connectivity for the business. Built on monday.com’s unified WorkOS, it brings developers, product managers, and business stakeholders together in one connected workspace to align every sprint, release, and roadmap with real impact.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate monday dev?

- **Quality of Support:** 10.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind monday dev?

- **Seller:** [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b)
- **Company Website:** monday.com
- **Year Founded:** 2012
- **HQ Location:** Tel Aviv
- **Twitter:** @mondaydotcom  
40,761 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=efcc1bc784d43448424f5b18a6e2f5d5488a066e911204b167572629a6d9b361&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmondaydotcom&secure%5Burl_type%5D=linkedin_company_website)  
3,837 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About monday dev?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of monday dev, enhancing organization and real-time collaboration effortlessly.
- Users appreciate the **ease of integration** with various tools, enhancing their workflow efficiency and collaboration.
- Users value the **seamless integration** and **customizable features** of monday dev for enhancing team productivity.
- Users appreciate the **simplicity of team collaboration** in monday dev, facilitating project completion effectively.
- Users value the **Agile support and all-in-one functionality** of monday dev, enhancing team collaboration and project tracking.

##### Cons

- Users find the **steeper learning curve** of monday dev challenging, particularly with advanced features and customizations.
- Users find the **expensive costs** and complexity of monday dev to be quite frustrating and challenging.
- Users often face **integration issues** with GitLab, making connections with Monday.com challenging and frustrating.
- Users find the **limited analytics capabilities** frustrating, requiring external tools for managing multiple projects effectively.
- Users note that monday dev has **limited features** in the Standard plan, requiring upgrades for advanced capabilities.

#### What Are Recent G2 Reviews of monday dev?

**["One platform for planning,development and delivery..i recommend it..!!"](https://www.g2.com/survey_responses/monday-dev-review-13188966)**

**Rating:** 4.5/5.0 stars

_— Avani R._

[Read full review](https://www.g2.com/survey_responses/monday-dev-review-13188966)

**["Monday Dev Unifies Planning, Tracking, and Team Visibility"](https://www.g2.com/survey_responses/monday-dev-review-13179126)**

**Rating:** 4.5/5.0 stars

_— vincent m._

[Read full review](https://www.g2.com/survey_responses/monday-dev-review-13179126)

### [nerd.vision](https://www.g2.com/products/nerd-vision/reviews)

NerdVision is a modern production debugging tool that allows you to take a snapshot of your application state, including the stack and variables at runtime, giving you a high degree of visibility without making changes to source code, block the end-user experience, or introduce overhead. ‍ Speed and simplicity make NerdVision the perfect solution for developers to quickly test a hypothesis of what could be wrong with an application so you can dramatically reduce issue isolation time. NerdVision does not store any of your code; application code is cached in your browser to apply breakpoints on the correct line number - your code remains yours and on your device.

#### Who Is the Company Behind nerd.vision?

- **Seller:** [Intergral](https://www.g2.com/sellers/intergral)
- **Year Founded:** 1998
- **HQ Location:** Boeblingen, DE
- **Twitter:** @Fusion\_Reactor  
9,345 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=06190f83178db2c90da22a1fbf204dee69074f7e9028182f8264c6277dbe6f61&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Ffusionreactor%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [OpenIssue](https://www.g2.com/products/openissue/reviews)

Answer customers from linear directly, customize your board to match your brand, startup or game. Customers get email notifications of the ticket progress. Key Features: Linear Integration Seamlessly sync with your Linear workspace. Issues are automatically updated in real-time. Full Theme Customization OpenIssue lets you customize colors, fonts, and branding to perfectly match your company's identity. Reply from Linear Respond to user feedback directly from Linear. Your replies automatically appear on your public board, keeping your workflow in one place. Custom URLs Customize your public board URLs with openissue.io/orgname/boardname for a branded experience. Discord Support Join our Discord community for support and feedback. We're active and responsive. Community Feedback Let users like issues to show what matters most. Track community priorities and understand what features your users want to see next.

#### Who Is the Company Behind OpenIssue?

- **Seller:** [OpenIssue Founder](https://www.g2.com/sellers/openissue-founder)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Owltics](https://www.g2.com/products/owltics/reviews)

We have built a B2B application to help your team report bugs faster with just 2 clicks. For every bug, we capture logs like Console, Network, Events, Local storage and Device info. These logs can be sent to Jira/Slack. With this data now developers can fix bugs faster. Who is this for? -QA engineers to report more bugs -Developers to debug without pain -Support/Customer to make customers happier -Product managers to ship faster https://owltics.com/

#### Who Is the Company Behind Owltics?

- **Seller:** [Kaushik](https://www.g2.com/sellers/kaushik)
- **Year Founded:** 2009
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed42a7f283e6b5e828aa4d55634b55d58588211e4dc282c394eaf53150ab82e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fowltics&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [PageShare](https://www.g2.com/products/pageshare/reviews)

PageShare is a visual review and bug inspection tool for web apps. It allows you to comment on any website or web app and see bugs in the right context with interactive recordings. You can use it with your whole team directly from a browser. You don’t have to take screenshots anymore to make code implementation feedback visible. You can simply open the link and pin your comment on the website. Clicking on the pin will take your team directly to the preview and display comment in the right context. You can also track bugs with visual inspect mode. Now you can track user session and follow the steps that lead to the error. Thanks to visual inspect tool you can simply trace and fix the problems. You can invite your team members or external guests and keep all communication in one place. Decide who can actively comment or only view your project progress.

#### Who Is the Company Behind PageShare?

- **Seller:** [PageShare](https://www.g2.com/sellers/pageshare)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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[Browse Bug Tracking Themes](/categories/bug-tracking/themes)

 ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello")
AC

Researched and written by [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)

Updated October 3, 2024

Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is, and allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Bug tracking software is typically managed by a (QA) team and allows them to communicate quickly with developers, the business, and often customers about if, how, and when to fix bugs. Bug tracking software may integrate with [Project Management](https://www.g2.com/categories/project-management), [Development](https://www.g2.com/categories/development), and [Test Automation](https://www.g2.com/categories/test-automation) tools.

To qualify for inclusion in the Bug Tracking category, a product must:

- Allow for the creation of multiple projects
- File bugs/tickets in a specific project
- Allow commenting, file uploading, and custom fields to track the history of a bug
- Provide severity and/or priority for bugs
- Have the ability to run reports by project or user

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## How Do You Choose the Right Bug Tracking Software?

### What You Should Know About Bug Tracking Software

### What is Bug Tracking Software?

Bug tracking helps developers manage issues and errors in an organized, transparent way. Developers can easily discover, categorize, and prioritize bugs to facilitate efficient solutions and keep workflow clean. Users can also benefit from the ability to report bugs on the front end, which in turn helps facilitate comprehensive problem solving on the back end.

Similar to [application performance monitoring (APM) software](https://www.g2.com/categories/application-performance-monitoring-apm), bug tracking software is used to ensure applications run smoothly and the user experience is as intended. Bug tracking software specifically tracks and explains how to reproduce bugs so they can then be resolved by the development or quality assurance (QA) team.

Key Benefits of Bug Tracking Software

- Alerts back-end developers to front-end user issues
- Tracks reproducible bug history and status
- Provides a clear, centralized overview of development requests and their state
- Assists in defining the product roadmap

### Why Use Bug Tracking Software?

**Organized development —** Bug tracking software categorizes, flags, tags, and prioritizes bugs to keep the development environment clean. Most bug tracking software even features task assignment functionality to keep workflows organized and on schedule.

**User trust and ratings —** Bug tracking software makes back-end developers aware of front-end user frustrations quickly, whether through full stack monitoring or user reports. Good bug tracking can make or break an application’s success on the market, because the longer bugs go unresolved, the less faith users will have in the product and the team behind it. Bug tracking software makes it easy to resolve bugs efficiently and promptly, fostering user trust and mitigating nasty, negative reviews.

### Who Uses Bug Tracking Software?

**Software developers —** Especially on smaller teams, all software developers benefit from using bug tracking software. When implemented well, the software becomes a seamless part of the development workflow.

**QA testers —** In large-scale development environments with dedicated QA testing, QA testers use bug tracking software to flag bugs they encounter and alert developers in an organized way.

### Bug Tracking Software Features

**User reports —** Software bugs are often discovered by users. With bug tracking software, developers can get valuable information from user reporting of bugs. The scope, significance, and circumstances of a bug become clearer to developers with user reports.

**Workflow organization —** Bug tracking software makes development more efficient by organizing bugs by priority, similarity, and milestone dates. The software seamlessly incorporates with a team’s workflow and allows teams to distribute bug handling tasks to keep things on schedule and running smoothly.

**Crash analytics —** When crashes happen, bug tracking software makes it easier for developers to determine the circumstances that led to the crash. By monitoring and recording the development environment, the software can recreate and provide details on crash scenarios.

### Software and Services Related to Bug Tracking Software

**Application performance monitoring (APM) —** [Application performance monitoring software](https://www.g2.com/categories/application-performance-monitoring-apm) is a key factor in ensuring that users have a smooth, as-intended front-end experience. Alongside bug tracking, APM software gives developers the insights they need to maintain a fully functional product.

**Software testing —** [Software testing software](https://www.g2.com/categories/software-testing) often integrates with bug tracking software and serves as a first line of defense against bugs. It gives developers the tools needed to ensure their application is performing as desired.

**Test automation —** [Test automation software](https://www.g2.com/categories/test-automation) handles testing processes to ease development workload. This software can be crucial in discovering the bugs and errors that are then handled by bug tracking software.