# Best Bug Tracking Software for Small Business - Page 3

## How Many Bug Tracking Software Products Does G2 Track?

**Total Products under this Category:** 218

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Shakebug (+5.56%) - Among all products in this category, Shakebug recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Bug Tracking Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 41,800+ Authentic Reviews
- 218+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Bug Tracking Software
 ![G2 Grid® for Bug Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/bug-tracking/grids.png?focus%5B%5D=650&focus%5B%5D=25675&focus%5B%5D=68738&focus%5B%5D=17313&focus%5B%5D=1392&focus%5B%5D=49868&focus%5B%5D=1196243&focus%5B%5D=7854)

Highlighted products: Jira, ClickUp, LogRocket, Sentry, GitHub, Kualitee, Linear, and Zoho BugTracker.

Underlying data: [Grid® JSON](https://www.g2.com/categories/bug-tracking/grids.json?focus%5B%5D=jira&focus%5B%5D=clickup&focus%5B%5D=logrocket&focus%5B%5D=sentry&focus%5B%5D=github&focus%5B%5D=kualitee&focus%5B%5D=linear&focus%5B%5D=zoho-bugtracker&segment=small-business)

**Sponsored**

### Userback

Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly beneficial for SaaS companies, product managers, developers, designers, and customer support teams, providing them with the necessary tools to gather contextual feedback directly from their web applications. The primary audience for Userback includes teams that are focused on enhancing their product offerings through user insights. By facilitating the collection of both internal and external feedback, Userback enables organizations to continuously refine their product experience. It supports various use cases such as user feedback, bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking. The platform enriches feedback items with essential context, including screenshots, session data, automation rules, and integration workflows, allowing product teams to make informed decisions swiftly. Userback stands out in its category with a suite of key features tailored to streamline the feedback process. One of its notable functionalities is the visual feedback tools, which allow users to collect annotated screenshots, screen recordings, and comments directly within their application. This visual context aids teams in understanding user issues more clearly. Additionally, the bug reporting feature automatically captures console logs, browser details, events, and other technical metadata, facilitating a more efficient troubleshooting process. Another significant aspect of Userback is its session replay capability, which visualizes real user behavior, helping teams identify and address issues effectively. Customizable in-app surveys, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), enable organizations to measure user sentiment and satisfaction accurately. The feature portal allows teams to manage, prioritize, and validate product ideas with their customer base, ensuring that development efforts align with user needs. Userback also incorporates smart automation to enhance productivity by automating tasks such as feedback assignment and setting due dates. Seamless integrations with popular tools like Jira, Slack, Intercom, ClickUp, and GitHub further streamline workflows. A browser extension is available for quick feedback capture from any website or web application. Userback offers a Free Plan with essential features, while its paid plans scale according to user needs, ensuring that all plans support unlimited feedback collection.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=315&secure%5Bchosen_at%5D=2026-08-03T20%3A20%3A49Z&secure%5Bdisplayable_resource_id%5D=315&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=315&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=18969&secure%5Bresource_id%5D=315&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbug-tracking%2Fsmall-business%3Fpage%3D3%26segment%3Dsmall-business&secure%5Btoken%5D=7f5647918b664961c63af1238118f027f96c0ec55ad4b3ea1e4214999023eceb&secure%5Burl%5D=https%3A%2F%2Fuserback.io%3Futm_source%3Dg2%26utm_medium%3Dmarketplace%26utm_campaign%3Dpaid&secure%5Burl_type%5D=custom_url)

### [dotPeek](https://www.g2.com/products/dotpeek/reviews)

dotPeek is a free-of-charge standalone tool based on ReSharper's bundled decompiler. It can reliably decompile any .NET assembly into equivalent C# or IL code.

**Average Rating:** 4.4/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate dotPeek?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind dotPeek?

- **Seller:** [JetBrains](https://www.g2.com/sellers/jetbrains)
- **Year Founded:** 2000
- **HQ Location:** Prague
- **Twitter:** @jetbrains  
213,126 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=38aa98843aee51e51c2eda5cdc7b29c3e6a7d48f3897c88088b0af7cfcb6f37d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12515%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,941 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 43% Small, 35% Medium

#### What Are Recent G2 Reviews of dotPeek?

**["is a great tool to decompile library and refact stuff and identify problem on compiled code"](https://www.g2.com/survey_responses/dotpeek-review-5120162)**

**Rating:** 5.0/5.0 stars

_— Verified User in Program Development_

[Read full review](https://www.g2.com/survey_responses/dotpeek-review-5120162)

**["My favorite developer tool"](https://www.g2.com/survey_responses/dotpeek-review-5308821)**

**Rating:** 5.0/5.0 stars

_— SAYYAD H._

[Read full review](https://www.g2.com/survey_responses/dotpeek-review-5308821)

#### What Are G2 Users Discussing About dotPeek?

- [Is JetBrains dotPeek free?](https://www.g2.com/discussions/is-jetbrains-dotpeek-free)
- [How do I decompile in dotPeek?](https://www.g2.com/discussions/how-do-i-decompile-in-dotpeek)
- [What is dotPeek?](https://www.g2.com/discussions/what-is-dotpeek)
- [What is JetBrains dotPeek used for?](https://www.g2.com/discussions/what-is-jetbrains-dotpeek-used-for) - 1 comment, 1 upvote

### [Wrike](https://www.g2.com/products/wrike/reviews)

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Wrike serves project managers, team leaders, and organizations of all sizes across marketing, IT, product development, professional services, and beyond. Teams use Wrike to track work progress, assign tasks, set deadlines, and facilitate communication, eliminating silos and fostering a culture of transparency and accountability that is crucial for successful delivery. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting capabilities. Teams can build and automate tailored workflows that reflect their unique processes, visualize timelines through Gantt charts and Kanban boards, and integrate seamlessly with tools like Slack, Google Drive, and Microsoft Teams. Wrike's MCP server extends this further, allowing AI assistants to connect directly to the platform where execution actually happens so AI-driven actions become part of the auditable record of how work gets done, not disconnected outputs living outside the system. And powered by the Wrike Work Intelligence® Graph, the platform gives AI the structured context it needs to act reliably inside the same roles, permissions, and access controls as your people. The result goes far beyond task management. Wrike reduces time spent on administrative work, scales alongside growing organizations, and gives teams the governed foundation they need to put AI to work on their most consequential workflows without losing control. With more than 20,000 organizations worldwide, including Siemens, Walmart, NVIDIA, and The Estée Lauder Companies, trusting Wrike to deliver their most important work, the platform has earned its place as a reliable partner for organizations to deliver without doubt

**Average Rating:** 4.2/5.0

**Total Reviews:** 4,458

#### How Do G2 Users Rate Wrike?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.7/10)
- **Ease of Use:** 7.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Wrike?

- **Seller:** [Wrike, Inc.](https://www.g2.com/sellers/wrike-inc)
- **Company Website:** www.wrike.com
- **Year Founded:** 2006
- **HQ Location:** San Diego, CA
- **Twitter:** @wrike  
13,574 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc0a9fedd9200dccf5fdb00e343328921320ac02d66dfcc2cca7d10fd882fdce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F612239%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,254 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Marketing Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 43% Medium, 35% Small

#### What Do G2 Reviewers Say About Wrike?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Wrike to greatly enhance **project tracking and team collaboration** , boosting productivity and organization.
- Users appreciate the **seamless team collaboration** in Wrike, enhancing productivity and simplifying project management processes.
- Users appreciate the **effective task management** in Wrike, enhancing team collaboration and productivity through real-time updates.
- Users value the **organization capabilities** of Wrike, enhancing task management and team collaboration effectively.
- Users appreciate the **ease of use** of Wrike, streamlining task management and enhancing team collaboration effortlessly.

##### Cons

- Users find Wrike has a steep **learning curve** , making initial navigation and usage quite challenging and overwhelming.
- Users find Wrike's interface **not intuitive** , making it challenging to train others and leading to frequent user frustration.
- Users find the **lack of built-in templates** and steep learning curve challenging, affecting workflow efficiency in Wrike.
- Users find Wrike's **limited features** frustrating, desiring more templates and customizability for a smoother experience.
- Users find Wrike's interface initially **overwhelming and complex** , making it challenging to navigate and utilize effectively.

#### What Are Recent G2 Reviews of Wrike?

**["Easy Onboarding, Powerful Dashboards, and Seamless Global Collaboration"](https://www.g2.com/survey_responses/wrike-review-13175609)**

**Rating:** 5.0/5.0 stars

_— Doris H._

[Read full review](https://www.g2.com/survey_responses/wrike-review-13175609)

**["Makes Collaboration EASY"](https://www.g2.com/survey_responses/wrike-review-10927348)**

**Rating:** 4.5/5.0 stars

_— Kylee H._

[Read full review](https://www.g2.com/survey_responses/wrike-review-10927348)

#### What Are G2 Users Discussing About Wrike?

- [How is Wrike facilitating project management and team collaboration in fast-paced business environments?](https://www.g2.com/discussions/how-is-wrike-facilitating-project-management-and-team-collaboration-in-fast-paced-business-environments) - 1 comment
- [How is Wrike being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-wrike-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field)
- [What is Wrike used for?](https://www.g2.com/discussions/wrike-what-is-wrike-used-for) - 3 comments
- [What should you check for when selecting your tool for a project?](https://www.g2.com/discussions/what-should-you-check-for-when-selecting-your-tool-for-a-project)
- [What are the features of project management?](https://www.g2.com/discussions/wrike-what-are-the-features-of-project-management) - 2 comments

### [Jam.dev](https://www.g2.com/products/jam-dev/reviews)

Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshots. Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. Record exactly what went wrong and share it instantly with your dev team. No more back-and-forth emails, unnecessary meeting, or confusing screenshots. Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. CAPTURE EVERYTHING DEVELOPERS NEED 👩🏽‍💻 Developer-Ready Bug Reports Jam auto-captures console logs, user actions, network errors, and device info so developers can start resolving issues faster with full context of what happened. 📽️ Replay Issues Step by Step Reproduce any bug or scenario. Replay every interaction to understand bugs in context and resolve them faster. 🔌 App Integrations That Work Where You Do Connect with all your essential tools and automate workflows across Jira, GitHub, Linear, Notion, Slack and more. 🎧 Let Your Users Report Bugs via Your Helpdesk Let users report bugs through Intercom, and other helpdesk tools. Turn user-submitted issues into developer-ready bug reports. CUT BUG RESOLUTION TIME IN HALF 🕖 Save Time for Your Team Stop wasting time on unclear bug reports, hours of context gathering and back-and-forth. With Jam, everything developers need is captured in seconds. 🌟 Build Quality Software Spend less time on debugging and more time creating new features users love. 🪄 Empower Everyone to Contribute From QA testers to support agents, anyone can create developer-ready bug reports with Jam. LOVED BY TEAMS THAT SHIP FAST Thousands of teams are fixing bugs faster with Jam. Whether you’re at a startup or enterprise, Jam simplifies bug reporting so your team can focus on building great software. “Quality comes from the speed at which we can iterate and fix things. Jam helps us move fast.” —Diego Zaks (VP of Design at Ramp) GET STARTED TODAY Ready to fix bugs faster and build better software? Install the Jam browser extension now and start creating developer-ready bug reports in seconds.

**Average Rating:** 4.7/5.0

**Total Reviews:** 37

#### How Do G2 Users Rate Jam.dev?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.7/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Jam.dev?

- **Seller:** [Jam](https://www.g2.com/sellers/jam)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, California
- **Twitter:** @jamdotdev  
3,808 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df3f8fab4acc5611cd380f564ede32aba7e05948137fc7f317042bdd33caa9d3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjamdotdev%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 76% Small, 24% Medium

#### What Do G2 Reviewers Say About Jam.dev?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Jam.dev **easy to use** , especially for non-technical members to report bugs efficiently.
- Users value the **efficient task management** in Jam.dev, facilitating seamless communication and issue resolution with development teams.
- Users love the **easy team collaboration** with Jam.dev, enabling effective bug reporting and seamless communication.
- Users find Jam.dev's **reporting features indispensable** , making it hard to revert to other methods.
- Users love the **responsive customer support** of Jam.dev, appreciating their receptiveness to feedback and suggestions.

##### Cons

- Users experience **crashes and recording issues** , leading to lost work and frustration when managing bugs in Jam.dev.
- Users find the **limited free version** of Jam.dev frustrating due to its restrictive 5-minute time limit.
- Users often face **software bugs** with the 'replay' option and short screen recordings failing to generate.

#### What Are Recent G2 Reviews of Jam.dev?

**["Jam.dev Makes Bug Reporting Effortless with Rich, Developer-Friendly Context"](https://www.g2.com/survey_responses/jam-dev-review-13072997)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/jam-dev-review-13072997)

**["Automatic bug reproduction and efficient team collaboration"](https://www.g2.com/survey_responses/jam-dev-review-12894334)**

**Rating:** 5.0/5.0 stars

_— Stuti P._

[Read full review](https://www.g2.com/survey_responses/jam-dev-review-12894334)

### [Perforce ALM](https://www.g2.com/products/perforce-alm/reviews)

Perforce ALM (formerly Helix ALM) offers a robust, unified requirements, issue, and test management platform that provides best-in-class traceability and brings order, clarity, and consistency to your development process. It is a great fit for organizations in regulated industries and companies with a strong focus on product quality and safety. By improving alignment and collaboration, ALM helps reduce product development risk and increases the efficiency of your team so you can deliver on time. Automated, end-to-end traceability improves product quality and safety, increases your confidence in project health and releases, and makes it easy to prove compliance with industry regulations. Perforce ALM is a secure, scalable, and integrated platform with modules for Requirements Management, Test Case Management, and Issue Management: · Requirements Management: Centralize & organize requirements to keep teams aligned and projects moving forward. · Test Management: Streamline all types of testing in a single tool to achieve a holistic testing strategy and ensure comprehensive test coverage. · Issue Management: Create, prioritize, and manage high volumes of issues, defects, tasks, and feature requests. Organizations can start with one module to help reduce up-front costs and grow into the full solution to improve all processes over time – while ensuring traceability & compliance along the way.

**Average Rating:** 4.1/5.0

**Total Reviews:** 100

#### How Do G2 Users Rate Perforce ALM?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Admin:** 7.4/10 (Category avg: 8.7/10)
- **Ease of Use:** 7.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Perforce ALM?

- **Seller:** [Perforce](https://www.g2.com/sellers/perforce)
- **Year Founded:** 1995
- **HQ Location:** Minneapolis, MN
- **Twitter:** @perforce  
5,090 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86839a84dd4b12035759df1200ca1e55f7c25b6300f5883e0ccc127ad6d9bc43&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fperforce%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,034 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 41% Medium, 35% Large

#### What Do G2 Reviewers Say About Perforce ALM?

_AI-generated summary from verified user reviews_

##### Pros

- Users greatly value the **automation capabilities** of Helix ALM, enhancing efficiency in tracking issues and managing tests.
- Users commend the **comprehensive features** of Perforce ALM for effectively managing requirements, test cases, and issues.
- Users value the **easy integrations** of Perforce ALM, enhancing their workflows with tools like Git and Jenkins.
- Users value the **robust and versatile features** of Helix ALM, enhancing their development and QA processes effectively.
- Users value the **flexibility** of Perforce ALM, enjoying customizable workflows and seamless integration with various tools.

##### Cons

- Users find **difficult customization** in Helix ALM time-consuming and challenging for teams with limited technical resources.
- Users find the **difficult setup** of Helix ALM time-consuming, especially for teams with limited technical resources.
- Users note that Helix ALM is **expensive** with high licensing costs, making it less suitable for budget-conscious teams.
- Users face **integration issues** with Helix ALM, affecting real-time collaboration compared to other project management tools.
- Users find the **lack of chat functionality** in Helix ALM limits real-time collaboration compared to other tools.

#### What Are Recent G2 Reviews of Perforce ALM?

**["Excellent and comprehensive tool"](https://www.g2.com/survey_responses/perforce-alm-review-10298212)**

**Rating:** 5.0/5.0 stars

_— Het P._

[Read full review](https://www.g2.com/survey_responses/perforce-alm-review-10298212)

**["Overview of Helix ALM"](https://www.g2.com/survey_responses/perforce-alm-review-9309180)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/perforce-alm-review-9309180)

#### What Are G2 Users Discussing About Perforce ALM?

- [What is your experience with Helix ALM for application lifecycle management, and what could be improved?](https://www.g2.com/discussions/what-is-your-experience-with-helix-alm-for-application-lifecycle-management-and-what-could-be-improved)
- [What is Helix ALM used for?](https://www.g2.com/discussions/what-is-helix-alm-used-for) - 1 comment, 1 upvote
- [What is Surround SCM used for?](https://www.g2.com/discussions/what-is-surround-scm-used-for)

### [Assembla](https://www.g2.com/products/assembla/reviews)

Assembla is the only managed cloud hosting provider for Perforce (Helix Core) and SVN, with project management built in. We provision, manage, and support your entire version control infrastructure so your team never has to touch a server. Teams running Perforce or SVN in the cloud come to Assembla because we are the only provider that handles everything: dedicated instances, automated backups, failovers, SOC 2 and GDPR compliance, and 24/5 DevOps support. No self-managed infrastructure. No custom integrations. No DevOps overhead. Perforce Cloud delivers managed Helix Core hosting on a shared, high-performance cloud environment with monthly licensing and the Perforce license included. Perforce Enterprise Cloud gives larger teams a dedicated single-tenant instance with custom architecture and unlimited users and storage. SVN Cloud Hosting brings the same managed approach to Subversion, with modern collaboration features like merge requests, locking, and code search that most SVN providers do not offer. More than 5,500 development teams worldwide trust Assembla to keep their most critical code available, secure, and compliant.

**Average Rating:** 4.2/5.0

**Total Reviews:** 146

#### How Do G2 Users Rate Assembla?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.5/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Assembla?

- **Seller:** [Assembla](https://www.g2.com/sellers/assembla)
- **Year Founded:** 2005
- **HQ Location:** San Antonio, TX
- **Twitter:** @assembla  
3,818 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6715b540786561e0b3220c3f4c9faf8ef3b12ec94da5b694a830766d4c87f7d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F339775%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Product Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 51% Small, 40% Medium

#### What Are Recent G2 Reviews of Assembla?

**["Assembla Keeps Code, Tickets, and Projects Together—Reliable and Secure"](https://www.g2.com/survey_responses/assembla-review-12973341)**

**Rating:** 5.0/5.0 stars

_— Raj V._

[Read full review](https://www.g2.com/survey_responses/assembla-review-12973341)

**["Rock-Solid Ticket Tracking and Git Repos with Assembla"](https://www.g2.com/survey_responses/assembla-review-13104952)**

**Rating:** 4.5/5.0 stars

_— Johnny P._

[Read full review](https://www.g2.com/survey_responses/assembla-review-13104952)

#### What Are G2 Users Discussing About Assembla?

- [What is Assembla used for?](https://www.g2.com/discussions/what-is-assembla-used-for)

### [Workfront](https://www.g2.com/products/workfront/reviews)

Adobe Workfront is the leader in collaborative work management and marketing work management. Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish to help teams deliver measurable outcomes. At every stage of planning, executing, and automating work, Workfront enables the business capabilities companies need to deliver exceptional customer experiences and to connect planning processes to execution workflows.

**Average Rating:** 4.1/5.0

**Total Reviews:** 1,153

#### How Do G2 Users Rate Workfront?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.7/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.7/10)
- **Ease of Use:** 7.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Workfront?

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Company Website:** adobe.com
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe  
956,842 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website)  
42,087 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Senior Project Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 47% Large, 35% Medium

#### What Do G2 Reviewers Say About Workfront?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **centralized project management** of Workfront, enhancing team alignment and productivity through clear organization.
- Users appreciate the **ease of use** of Workfront, complimenting its clean interface and efficient functionality.
- Users value the **smooth team collaboration** in Workfront, enhancing communication and coordination effectively across projects.
- Users appreciate the **enhanced visibility and organization** of Workfront, streamlining task management and reducing confusion in teams.
- Users value the **visibility and organization** Workfront provides, enhancing project management and team efficiency.

##### Cons

- Users find the **steep learning curve** of Workfront challenging, especially for those accustomed to simpler project management tools.
- Users find Workfront to be **not intuitive** , often requiring training to navigate its complex features and outdated UI.
- Users find Workfront's **complexity and steep learning curve** challenging, making navigation and setup time-consuming and frustrating.
- Users often experience **slow performance** with Adobe Workfront, particularly when managing large datasets or extensive reports.
- Users find Workfront's **limited features** frustrating, particularly in customization and managing project views effectively.

#### What Are Recent G2 Reviews of Workfront?

**["Workfront Keeps Projects Organized and Team Coordination on Track"](https://www.g2.com/survey_responses/workfront-review-12855220)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/workfront-review-12855220)

**["Enhances Team Collaboration, Could Improve UI"](https://www.g2.com/survey_responses/workfront-review-13064177)**

**Rating:** 5.0/5.0 stars

_— Kyle A._

[Read full review](https://www.g2.com/survey_responses/workfront-review-13064177)

#### What Are G2 Users Discussing About Workfront?

- [What is Workfront used for?](https://www.g2.com/discussions/what-is-workfront-used-for) - 1 comment, 1 upvote
- [What is Workfront Fusion?](https://www.g2.com/discussions/what-is-workfront-fusion)
- [What are the advantages and disadvantages of using project management software?](https://www.g2.com/discussions/what-are-the-advantages-and-disadvantages-of-using-project-management-software)
- [What does Workfront cost?](https://www.g2.com/discussions/what-does-workfront-cost)
- [What is Workfront software?](https://www.g2.com/discussions/what-is-workfront-software)

### [QA Touch](https://www.g2.com/products/qa-touch/reviews)

QA Touch is a sophisticated test management tool for QA teams all around the world. We believe in making your work easy and providing everything you need on one platform. With our all-inclusive Test Case Management tool, expediting testing and projects will be a piece of cake. QA Touch offers a natural and intuitive method of execution. We know it’s annoying to adjust to new processes and have crafted a tool that adapts to your systems and way of work. Allocating and tracking issues is a built-in function that allows you to post an issue while running a test case, eliminating the need to transfer between software. It’s never been easier to copy and move the test cases from one project to another, or between the modules within a project. The tool has been crafted to help level the playing field and offer companies a means to truly compete with the giants in their industry, without burning a hole in their pockets. With QA Touch, enjoy: 1. A single, common repository for all your test assets. 2. Enterprise features include project productivity and Audit logs to track your working progress and project. 3. Managing Issues made easy with Seamless two-way integration with JIRA 4. Microsoft Azure boards to make your project management easier than ever. 5. Made Test management a cakewalk with our intuitive features like the option to pin the project, Status updates, help, logs, and reports right from the dashboard. 6. One point is Integration with Jenkin to do all the CI/CD activities 7. Handy QA Touch-Cypress reporter integration to sync your cypress.io automation test results to QA Touch. 8. Easy-to-use Reporter for end-to-end free and open source automation tool Test Cafe. 9. Leverage QA Touch Boards to make agile project management more effortless. Boards Organize, Customize, Visualize, and Track the trails of your work. QA Touch offers an affordable test solution with straightforward capabilities for creating test cases, bundling test suites, performing test runs, third-party tool integrations, and generating flawless test Reports, Requirements, In-built Bug-Tracking, Mind Maps, Boards, Performance and people can manage their testing operations from a single interface (Dashboard). Users will like the vast array of user-friendly features available, which range from mapping and developing test cases to tracking the team's actions. QA Touch promotes excellence in the delivery of high-quality projects.

**Average Rating:** 4.2/5.0

**Total Reviews:** 78

#### How Do G2 Users Rate QA Touch?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind QA Touch?

- **Seller:** [DCKAP](https://www.g2.com/sellers/dckap)
- **Year Founded:** 2005
- **HQ Location:** Austin, TX
- **Twitter:** @DCKAP  
1,217 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2126a292cf5142f3af9275a9f8362d709dbcad9edf23f8f9f2f6565b580464ea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F754694%2F&secure%5Burl_type%5D=linkedin_company_website)  
209 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 66% Small, 29% Medium

#### What Do G2 Reviewers Say About QA Touch?

_AI-generated summary from verified user reviews_

##### Pros

- Users find QA Touch to be very **user-friendly** , appreciating its easy navigation and accessibility across platforms.
- Users enjoy the **effortless test case management** in QA Touch, appreciating its user-friendly interface and automation support.
- Users value the **user-friendly interface** of QA Touch, appreciating its ease of use and quick navigation.
- Users appreciate the **structured organization** that QA Touch provides, enabling efficient management of multiple test cases and projects.
- Users appreciate the **seamless integrations** with tools like Jira, GitHub, and Jenkins for enhanced collaboration.

##### Cons

- Users find the **limited customization** options of QA Touch restrictive, particularly in design and reporting capabilities.
- Users find the **limited free access** frustrating, as it restricts test case usage and lacks transparency on premium features.
- Users find the **poor UI design** of QA Touch confusing and unfriendly, impacting their overall experience with the tool.
- Users note **poor reporting capabilities** in QA Touch, finding it lacking compared to other QA tools and advanced features.
- Users find the **UI confusing and outdated** , impacting their overall experience with QA Touch.

#### What Are Recent G2 Reviews of QA Touch?

**["Streamlined QA Management with Centralized Test Case and Bug Tracking"](https://www.g2.com/survey_responses/qa-touch-review-11159128)**

**Rating:** 5.0/5.0 stars

_— Diar A._

[Read full review](https://www.g2.com/survey_responses/qa-touch-review-11159128)

**["A Smart and Simple Test Management Tool for QA Teams"](https://www.g2.com/survey_responses/qa-touch-review-11345211)**

**Rating:** 4.0/5.0 stars

_— Sabbir S._

[Read full review](https://www.g2.com/survey_responses/qa-touch-review-11345211)

#### What Are G2 Users Discussing About QA Touch?

- [What is QA Touch used for?](https://www.g2.com/discussions/what-is-qa-touch-used-for) - 1 comment

### [Embrace](https://www.g2.com/products/embrace-io-embrace/reviews)

Embrace empowers engineers to manage the complexity of mobile to build better, bolder experiences. At a time when mobile is more crucial than ever, teams often face fragmented solutions, missing data, and an inability to surface issues. With Embrace, engineers can identify and prioritize the impact of any issues with detailed technical context and resolve them instantly. By eliminating guesswork, Embrace illuminates opportunities to perfect performance and build the best experiences possible.

**Average Rating:** 4.8/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Embrace?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Embrace?

- **Seller:** [Embrace](https://www.g2.com/sellers/embrace-582a2b14-5da3-4588-8e54-6fcf5a3a0115)
- **Year Founded:** 2016
- **HQ Location:** Culver City, US
- **Twitter:** @embrace  
20,778 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4670937f7ae2e8fc620ab5d232a16814663d3c8aefa42addba32afe80e3f6a0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12952467%2F&secure%5Burl_type%5D=linkedin_company_website)  
126 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 64% Small, 36% Medium

#### What Do G2 Reviewers Say About Embrace?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **detailed insights** provided by Embrace's Case Management, enhancing their ability to debug and understand user journeys.
- Users value the **insightful dashboards** for detailed session analysis and easy reporting of app observability.
- Users find the **detailed insights on user journeys** invaluable for debugging and understanding app performance issues.
- Users value the **detailed reporting** capabilities of Embrace, providing insights for effective debugging and observability.

##### Cons

- Users find the **poor UI** challenging, as it lacks user-friendliness and dark mode optimization for email reports.

#### What Are Recent G2 Reviews of Embrace?

**["Insightful tool for mobile observability"](https://www.g2.com/survey_responses/embrace-review-8844178)**

**Rating:** 4.5/5.0 stars

_— Faizan K._

[Read full review](https://www.g2.com/survey_responses/embrace-review-8844178)

**["Easiest way to get a comprehensive picture of mobile application health!"](https://www.g2.com/survey_responses/embrace-review-8613444)**

**Rating:** 5.0/5.0 stars

_— Stephen F._

[Read full review](https://www.g2.com/survey_responses/embrace-review-8613444)

### [BugBase](https://www.g2.com/products/bugbase-bugbase/reviews)

BugBase is a Continuous Vulnerability Assessment Platform that conducts comprehensive security operations such as bug bounty programs and next-gen pentesting (VAPT) to assist startups and enterprises in effectively identifying, managing and mitigating vulnerabilities.

**Average Rating:** 4.5/5.0

**Total Reviews:** 46

#### How Do G2 Users Rate BugBase?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind BugBase?

- **Seller:** [BugBase](https://www.g2.com/sellers/bugbase)
- **Year Founded:** 2021
- **HQ Location:** Singapore, US
- **Twitter:** @BugBase  
1,673 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2dc6dec83d94dd3c24d8ba40d51541f8c69551f20e62584a8eeea5893451615c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbugbase%2F&secure%5Burl_type%5D=linkedin_company_website)  
45 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Computer Software
- **Company Size:** 58% Small, 23% Large

#### What Do G2 Reviewers Say About BugBase?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of BugBase, making it ideal for new bug bounty hunters.
- Users highlight the **simple and user-friendly interface** of BugBase, making it ideal for new bug bounty hunters.
- Users value the **strong cybersecurity measures** of BugBase, enhancing data confidentiality and minimizing competition for rewards.
- Users appreciate the **user-friendly interface** of BugBase, enabling seamless integration and effective security threat detection.
- Users value the **easy integrations** of BugBase, facilitating seamless collaboration within diverse tools and technologies.

##### Cons

- Users experience **slow performance** on BugBase, with freezing and lag hindering bug hunting and overall satisfaction.
- Users find the pricing of BugBase to be **expensive** , lacking incentives compared to other bug bounty platforms.
- Users find the **difficult setup** of BugBase challenging, particularly those lacking technical expertise and experience with bug bounty programs.
- Users find the **steep learning curve** of BugBase challenging, especially those unfamiliar with bug bounty programs.
- Users report **poor customer support** from BugBase, leading to slow responses and a frustrating experience during bug hunting.

#### What Are Recent G2 Reviews of BugBase?

**["Centralized Security and Seamless Integrations Boost Productivity"](https://www.g2.com/survey_responses/bugbase-review-11939331)**

**Rating:** 4.5/5.0 stars

_— Ronald B._

[Read full review](https://www.g2.com/survey_responses/bugbase-review-11939331)

**["Good Vapt and big bounty services"](https://www.g2.com/survey_responses/bugbase-review-10751350)**

**Rating:** 4.0/5.0 stars

_— Anamta Z._

[Read full review](https://www.g2.com/survey_responses/bugbase-review-10751350)

### [Airbrake](https://www.g2.com/products/airbrake/reviews)

Deploy fearlessly and fix bugs faster with Airbrake Error & Performance Monitoring. Airbrake notifiers are available for all major programming languages and frameworks and installs in minutes. Spend less time tracking down bugs and more time developing. Airbrake provides frictionless error monitoring and performance insight for the entire app stack. Drill down on recurring exceptions or filter by parameters, users or environment variables. Intelligent grouping and duplicate detection are presented to ensure users don't get overwhelmed by trivial errors or a mass of emails.

**Average Rating:** 4.4/5.0

**Total Reviews:** 73

#### How Do G2 Users Rate Airbrake?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Airbrake?

- **Seller:** [LogicMonitor](https://www.g2.com/sellers/logicmonitor)
- **Year Founded:** 2007
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @logicmonitor  
12,430 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0575241055ce06002a2f1fd1e29a1c2520416578fcf099eef91facac629c652e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1165219%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,226 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 48% Small, 37% Medium

#### What Are Recent G2 Reviews of Airbrake?

**["Effortlessly track errors in real-time"](https://www.g2.com/survey_responses/airbrake-review-8152509)**

**Rating:** 4.5/5.0 stars

_— Athar N._

[Read full review](https://www.g2.com/survey_responses/airbrake-review-8152509)

**["Great and perfect tool"](https://www.g2.com/survey_responses/airbrake-review-6549621)**

**Rating:** 4.0/5.0 stars

_— Jitendra S._

[Read full review](https://www.g2.com/survey_responses/airbrake-review-6549621)

#### What Are G2 Users Discussing About Airbrake?

- [What is Airbrake used for?](https://www.g2.com/discussions/what-is-airbrake-used-for)

### [Raygun](https://www.g2.com/products/raygun/reviews)

Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces actionable, customer-centric insights across your entire tech stack. Monitor and improve software quality and performance to deliver fast, error-free experiences that delight your customers and grow your business. Raygun's products cover three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Crash Reporting - Fix bugs with greater speed and accuracy. Go straight to the root cause of crashes and errors with granular diagnostics right down to the line of code. Replicate and resolve issues faster, improve reliability, and free up time for more meaningful work. Real User Monitoring - Deliver flawless software experiences. Understand your customer's digital experience with real-user insights you can trust across every user, session, and device. Monitor error and performance trends in real-time and proactively address business-critical issues before they impact your customers — and your revenue. APM - Out of this world application performance monitoring. Get unrivaled visibility into server-side performance. Uncover detailed, code-level insights into server-side performance with a comprehensive session trace breakdown that tells you exactly how your code executed, down to the millisecond. Raygun is the fastest way to improve your customers' digital experience. Try it for free today!

**Average Rating:** 4.3/5.0

**Total Reviews:** 122

#### How Do G2 Users Rate Raygun?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Raygun?

- **Seller:** [Raygun](https://www.g2.com/sellers/raygun)
- **Year Founded:** 2007
- **HQ Location:** Wellington, New Zealand
- **Twitter:** @raygunio  
2,877 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f076692c953c24509e21c7c8d0c9bfd22dc6775178b3578e90ec8e8024a8f842&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2545833%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 55% Small, 37% Medium

#### What Do G2 Reviewers Say About Raygun?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **excellent ease of use** , allowing for smooth navigation and quick issue resolution.
- Users praise the **issue detection** capability of Raygun, as it efficiently identifies problems and suggests fixes.
- Users appreciate the **ease of issue identification** with Raygun, simplifying troubleshooting and providing effective solutions.
- Users praise Raygun for its **navigation ease** , highlighting the smooth and intuitive interface that enhances usability.
- Users appreciate the **ease of problem solving** with Raygun, quickly identifying issues and finding solutions.

##### Cons

- Users find it challenging to manage **error handling** due to confusing search results with similarly named databases.
- Users face challenges with **search functionality** , as non-exact queries yield ambiguous results among similarly named databases.
- Users face challenges with **filtering issues** when searching, leading to difficulty in identifying specific databases.
- Users find the **inefficient search functionality** frustrating, as it returns too many similar results without clear differentiation.
- Users find **search difficulty** challenging, as similar database names complicate error identification during searches.

#### What Are Recent G2 Reviews of Raygun?

**["Fast and Effective"](https://www.g2.com/survey_responses/raygun-review-5240508)**

**Rating:** 5.0/5.0 stars

_— Barrett F._

[Read full review](https://www.g2.com/survey_responses/raygun-review-5240508)

**["Great product to log the exceptions"](https://www.g2.com/survey_responses/raygun-review-7452190)**

**Rating:** 4.5/5.0 stars

_— Khanh N._

[Read full review](https://www.g2.com/survey_responses/raygun-review-7452190)

#### What Are G2 Users Discussing About Raygun?

- [What is Raygun used for?](https://www.g2.com/discussions/what-is-raygun-used-for)

### [Stackify APM](https://www.g2.com/products/stackify-apm/reviews)

Stackify Retrace is a comprehensive application performance management (APM) solution designed to assist developers and IT teams in monitoring, diagnosing, and optimizing their applications throughout the entire software development lifecycle. By providing insights into application performance and server metrics, Retrace enables users to identify issues proactively, ensuring smoother deployments and enhanced application reliability. This APM tool is particularly beneficial for software development teams, system administrators, and DevOps professionals who need to maintain high levels of application performance. With its ability to aggregate logs from various logging frameworks, Retrace allows users to pinpoint exceptions and errors in their code efficiently. This capability is essential for teams that are focused on delivering quality software while minimizing downtime and performance bottlenecks. Retrace stands out in its category by offering a suite of features that cater to the diverse needs of its users. The advanced deployment reporting feature provides detailed insights into application performance during and after deployment, allowing teams to make informed decisions about their release strategies. Additionally, the detailed SQL query monitoring enables users to optimize database interactions, which is crucial for applications that rely heavily on data retrieval and manipulation. The integrated logging and profiling capabilities ensure that all relevant information is accessible in one centralized location, streamlining the troubleshooting process. One of the key advantages of Stackify Retrace is its commitment to user accessibility. With unlimited user support, teams can collaborate effectively without worrying about additional licensing costs. The software's full lifecycle coverage means that it supports users from pre-production through to deployment, making it a versatile tool for various stages of application development. Furthermore, the promise of a one-hour support response time ensures that users receive timely assistance when they encounter challenges, helping to maintain productivity and reduce frustration. Overall, Stackify Retrace is a robust APM solution that empowers development teams to enhance their applications' performance and reliability. By combining advanced monitoring features with a user-friendly interface and responsive support, Retrace helps organizations minimize the risk of application failures and maximize the efficiency of their development processes.

**Average Rating:** 4.2/5.0

**Total Reviews:** 56

#### How Do G2 Users Rate Stackify APM?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.4/10 (Category avg: 8.7/10)
- **Ease of Use:** 7.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Stackify APM?

- **Seller:** [BMC Helix](https://www.g2.com/sellers/bmc-helix)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=63b4dbbe36c184b8e0bcfe321196485a32ca82b8a8050b7bdd9dc630481c3b87&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbmchelix%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,266 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Developer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 45% Medium, 30% Large

#### What Are Recent G2 Reviews of Stackify APM?

**["Monitoring daily log usage for Dotnet & Ruby web application using log queries in Retrace Platform"](https://www.g2.com/survey_responses/stackify-apm-review-6531532)**

**Rating:** 4.5/5.0 stars

_— Meghna S._

[Read full review](https://www.g2.com/survey_responses/stackify-apm-review-6531532)

**["Great Software"](https://www.g2.com/survey_responses/stackify-apm-review-7964779)**

**Rating:** 4.0/5.0 stars

_— Dipak P._

[Read full review](https://www.g2.com/survey_responses/stackify-apm-review-7964779)

#### What Are G2 Users Discussing About Stackify APM?

- [How do I retrace with Stackify?](https://www.g2.com/discussions/how-do-i-retrace-with-stackify)
- [Is retrace free?](https://www.g2.com/discussions/is-retrace-free)
- [How do you use retrace?](https://www.g2.com/discussions/how-do-you-use-retrace)
- [What is Retrace tool?](https://www.g2.com/discussions/what-is-retrace-tool)

### [Lightrun](https://www.g2.com/products/lightrun-lightrun/reviews)

Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environments in real time, on demand. No hotfixes, redeployments or restarts required. Developers use Lightrun for multiple code-level observability needs, including: \* Code-level alerts (Java, Node.js, Python, .NET) \* Feature verification \* Testing / debugging in production \* Troubleshooting cloud native apps, Serverless, and more \* Log optimization capabilities through a Log Optimizer(TM) By eliminating the need to reproduce bugs locally or issue a new software version for adding new logs or metrics to troubleshoot production issues, Lightrun's customers consistently reduce their MTTR by up to 50-60% and significantly improve development productivity. Issues that used to take 1-2 weeks to mitigate now take our customers on average less than an hour to solve. Lightrun empowers our customers' developers by eliminating the need for costly developer lifecycle operations like reproducing locally, or issuing a new software version just for adding new logs or metrics. Our customers, running petabyte-scale workloads with QPS in the high 100Ks across thousands of production servers, include companies that reach 44.5% of the internet's population and major, publicly-traded cybersecurity companies.

**Average Rating:** 4.8/5.0

**Total Reviews:** 67

#### How Do G2 Users Rate Lightrun?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Lightrun?

- **Seller:** [Lightrun](https://www.g2.com/sellers/lightrun)
- **Year Founded:** 2019
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @Lightruntech  
282 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c3f1daf125b81f535bed0f4470817ad5959d07c1d9acb263b5c0795be1ae631&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flightruntech%2F&secure%5Burl_type%5D=linkedin_company_website)  
90 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 43% Medium, 28% Large

#### What Do G2 Reviewers Say About Lightrun?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Lightrun for its **easy integrations** , enhancing real-time debugging and streamlining workflows effortlessly.
- Users value the **IDE integration** of Lightrun, enhancing real-time debugging efficiency in production environments.
- Users find Lightrun's **ease of use** exceptional, greatly enhancing their debugging and troubleshooting experiences.
- Users commend Lightrun for its **performance optimization** , enabling efficient real-time debugging directly in production environments.
- Users value the **time-saving capabilities** of Lightrun, enabling quick troubleshooting and reducing debugging complexity.

##### Cons

- Users seek **improvements in deployment options and UI** for a more efficient and user-friendly experience with Lightrun.
- Users feel the **UI design is lacking** , suggesting that improvements could enhance their overall experience with Lightrun.
- Users note that while there are **UI improvement opportunities** in Lightrun, the overall experience continues to progress positively.
- Users find the **learning curve steep** , particularly due to the IDE plugin difficulties and compiler limitations.
- Users note that the **UI needs improvement** , suggesting enhancements for a better experience across platforms.

#### What Are Recent G2 Reviews of Lightrun?

**["Amazing product saved the customer two months of waiting"](https://www.g2.com/survey_responses/lightrun-review-11698457)**

**Rating:** 5.0/5.0 stars

_— Verified User in Program Development_

[Read full review](https://www.g2.com/survey_responses/lightrun-review-11698457)

**["Effortless Production Debugging with Root Cause Precision"](https://www.g2.com/survey_responses/lightrun-review-12211888)**

**Rating:** 4.5/5.0 stars

_— Ranjit S._

[Read full review](https://www.g2.com/survey_responses/lightrun-review-12211888)

#### What Are G2 Users Discussing About Lightrun?

- [What is Lightrun used for?](https://www.g2.com/discussions/what-is-lightrun-used-for) - 5 upvotes

### [YouTrack](https://www.g2.com/products/youtrack/reviews)

YouTrack is a project management tool packed with features that streamline your work and increase productivity on any team project. Track tasks, manage projects, maintain a knowledge base, support your customers, collaborate, and deliver great products. From software development and DevOps to HR and marketing, all kinds of teams can use YouTrack’s functionality. 100K customers in a wide variety of industries around the world – from enterprises to small startups – trust YouTrack to manage their projects. YouTrack free verion is fully-functional and free forever for any team of up to 10 users. YouTrack offers a Cloud or Server version for any number of users and comes with free AI assistance.

**Average Rating:** 4.2/5.0

**Total Reviews:** 59

#### How Do G2 Users Rate YouTrack?

- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.7/10)
- **Ease of Admin:** 7.6/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind YouTrack?

- **Seller:** [JetBrains](https://www.g2.com/sellers/jetbrains)
- **Year Founded:** 2000
- **HQ Location:** Prague
- **Twitter:** @jetbrains  
213,126 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=38aa98843aee51e51c2eda5cdc7b29c3e6a7d48f3897c88088b0af7cfcb6f37d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12515%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,941 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 55% Medium, 35% Small

#### What Do G2 Reviewers Say About YouTrack?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **AI-powered issue suggestions** in YouTrack, which significantly enhance productivity and streamline workflow.
- Users appreciate the **enhanced automation features** in YouTrack, which significantly reduce manual effort in task management.
- Users love the **customizability** of YouTrack, enhancing their workflow and making project management intuitive and efficient.
- Users appreciate the **customization options** in YouTrack, enhancing visual planning and streamlining workflow effectively.
- Users appreciate the **streamlined interface and enhanced customization** in YouTrack, making project management more intuitive and efficient.

##### Cons

- Users experience **dashboard issues** due to limited customization and data visualization, which impacts usability and efficiency.
- Users find the **email integration lacking** , which detracts from a seamless workflow experience in YouTrack.
- Users find **export issues** with YouTrack, as integration and performance during large project handling are lacking.
- Users find the **integration issues** with third-party tools like Slack and Jenkins to be frustrating and disruptive.
- Users face a **lack of tools** for better customization and seamless third-party integrations in YouTrack.

#### What Are Recent G2 Reviews of YouTrack?

**["Bugtracking report makes easier"](https://www.g2.com/survey_responses/youtrack-review-6925228)**

**Rating:** 4.0/5.0 stars

_— Anil P._

[Read full review](https://www.g2.com/survey_responses/youtrack-review-6925228)

**["1 tool to track them ALL."](https://www.g2.com/survey_responses/youtrack-review-12817616)**

**Rating:** 4.0/5.0 stars

_— Ankush S._

[Read full review](https://www.g2.com/survey_responses/youtrack-review-12817616)

#### What Are G2 Users Discussing About YouTrack?

- [How do YouTrack an issue on YouTrack?](https://www.g2.com/discussions/how-do-youtrack-an-issue-on-youtrack)
- [Is YouTrack open source?](https://www.g2.com/discussions/is-youtrack-open-source) - 1 comment
- [Is YouTrack any good?](https://www.g2.com/discussions/is-youtrack-any-good) - 1 comment
- [What is YouTrack used for?](https://www.g2.com/discussions/what-is-youtrack-used-for)

### [BugSnag](https://www.g2.com/products/bugsnag/reviews)

BugSnag helps you deliver better user experiences by giving your developers real-time insights into app health. Keep your app stable and fast using end-to-end observability capabilities tailor-made for front-end web and mobile experiences. With over 30 integrations, BugSnag's full-stack monitoring works with your favorite tools for fast issue resolution and easy team alignment.

**Average Rating:** 4.3/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate BugSnag?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind BugSnag?

- **Seller:** [SmartBear](https://www.g2.com/sellers/smartbear)
- **HQ Location:** Somerville, MA
- **Twitter:** @smartbear  
16,468 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b77d79e8fbd61913f78ed1e1d80c4d41488996b2d786db09052da29e0e4f60f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F108422%2F&secure%5Burl_type%5D=linkedin_company_website)  
944 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 45% Small, 37% Medium

#### What Do G2 Reviewers Say About BugSnag?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of BugSnag, thanks to its clean dashboard and smooth SDK integration.
- Users value the **real-time error tracking** of BugSnag, enhancing debugging speed and clarity with detailed reports.
- Users value the **issue detection capabilities** of BugSnag, which enhance the speed and clarity of debugging processes.
- Users appreciate the **easy and clean dashboard customization** , enhancing their ability to debug and find metrics quickly.
- Users appreciate the **clean and intuitive dashboard** of BugSnag, making debugging and navigation seamless and efficient.

##### Cons

- Users find that **BugSnag lacks session recording** and struggles with issue grouping, complicating bug management.
- Users note the **limited features** of BugSnag, particularly the lack of session recording and settings options.
- Users find the **cluttered interface** cumbersome, especially when managing multiple error groups and issues.
- Users find the **complexity** of BugSnag occasionally overwhelming, making it challenging to effectively utilize its features.
- Users find the **dashboard cluttered** with many error groups, making navigation less intuitive and more challenging.

#### What Are Recent G2 Reviews of BugSnag?

**["Intuitive Dashboard and Effortless SDK Integration"](https://www.g2.com/survey_responses/bugsnag-review-11924027)**

**Rating:** 4.5/5.0 stars

_— Aakash C._

[Read full review](https://www.g2.com/survey_responses/bugsnag-review-11924027)

**["Effortless Debugging with Clear Insights and an Intuitive Dashboard"](https://www.g2.com/survey_responses/bugsnag-review-12020305)**

**Rating:** 5.0/5.0 stars

_— Ram G._

[Read full review](https://www.g2.com/survey_responses/bugsnag-review-12020305)

#### What Are G2 Users Discussing About BugSnag?

- [What is BugSnag used for?](https://www.g2.com/discussions/what-is-bugsnag-used-for) - 1 comment

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[Browse Bug Tracking Themes](/categories/bug-tracking/themes)

 ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello")
AC

Researched and written by [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)

Updated 

Products classified in the overall Bug Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Bug Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Bug Tracking category.

In addition to qualifying for inclusion in the Bug Tracking Software category, to qualify for inclusion in the Small Business Bug Tracking Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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