# Best Bot Platforms - Page 8 ## How Many Bot Platforms Products Does G2 Track? **Total Products under this Category:** 217 ### Category Stats (Aug 2026) - **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Chatbase (+0.92%) - Among all products in this category, Chatbase recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Bot Platforms Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 9,700+ Authentic Reviews - 217+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Bot Platforms ![G2 Grid® for Bot Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/bot-platforms/grids.png?focus%5B%5D=122376&focus%5B%5D=90225&focus%5B%5D=122936&focus%5B%5D=1235692&focus%5B%5D=115909&focus%5B%5D=52450&focus%5B%5D=1339420&focus%5B%5D=43119) Highlighted products: Microsoft Copilot Studio, Qualified, Botpress, IBM watsonx Orchestrate, Voiceflow, Google Cloud Dialogflow, Sierra, and Insider One. Underlying data: [Grid® JSON](https://www.g2.com/categories/bot-platforms/grids.json?focus%5B%5D=microsoft-microsoft-copilot-studio&focus%5B%5D=qualified&focus%5B%5D=botpress&focus%5B%5D=ibm-watsonx-orchestrate&focus%5B%5D=voiceflow&focus%5B%5D=google-cloud-dialogflow&focus%5B%5D=sierra&focus%5B%5D=insider-one) **Sponsored** ### ChannelEngine ChannelEngine connects brands and retailers to 1300+ marketplaces worldwide, offering a single platform to manage your product data, inventory, orders, and pricing across all online channels. With smart automation and seamless integration, we enable you to sell more, grow faster, and stay in control. Our scalable and reliable platform keeps your operations running smoothly, ensuring long-term success as your business grows. Headquartered in Leiden, Netherlands, with global offices in New York, Berlin, Paris and Dubai, we guide leading brands like Unilever, Sanofi, Philips, and Sonos on their marketplace expansion. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1035&secure%5Bchosen_at%5D=2026-08-08T16%3A03%3A51Z&secure%5Bdisplayable_resource_id%5D=359&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=94863&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=94863&secure%5Bresource_id%5D=1035&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbot-platforms%3FhsCtaTracking%3D1953d617-e176-4add-b3d5-202a876d586f%257Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f%26page%3D8&secure%5Btoken%5D=725609503903f41ab54fa0cbd5aa9dee5fc5d2b5657d297db822972b005d67d9&secure%5Burl%5D=https%3A%2F%2Fwww.channelengine.com%2Flp%2Fproduct-listing-software-na%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3Dmultichannel&secure%5Burl_type%5D=custom_url) ### [Ivy & Ocelot](https://www.g2.com/products/ivy-ocelot/reviews) Ivy & Ocelot from Gravyty is an AI-powered student engagement platform that helps higher education institutions deliver personalized, proactive, and compliant student support -- across every stage of the student lifecycle. It unifies decades of proven AI innovation from Ivy.ai and Ocelot into a single unified platform that connects students, staff, and systems in one seamless experience. The Ivy & Ocelot unified platform enables colleges and universities to engage students through their preferred channels -- chat, SMS, WhatsApp, voice, email, and social media -- while maintaining institutional compliance and accessibility standards. The platform combines generative, retrieval and human-centered AI to deliver accurate, multilingual, and context-aware responses in real-time. Institutions such as Purdue University Northwest and Penn State University have achieved measurable results -- reducing call volume by up to 87%, increasing student satisfaction to 99%, and generating more than $3M in tuition-related ROI through improved enrollment and retention outcomes. Key capabilities include: - 24/7, multilingual AI support across web, chat, SMS, WhatsApp, telephony, and email - 30+ pre-built integrations with leading SIS, CRM, LMS, and IT systems (e.g., Banner, Salesforce, Canvas) - Institution-specific content auto-updated daily - Source-traceable, compliant responses (FERPA, SOC2, HIPAA, GDPR) - Analytics and engagement dashboards to identify gaps and patterns - Configurable virtual and live assistants for departmental workflows - Dedicated onboarding, training, and client success support Built specifically for higher education institutions, Ivy & Ocelot from Gravyty transforms how colleges and universities communicate, engage, and retain students -- creating connected, scalable experiences that meet modern student expectations. **Average Rating:** 4.3/5.0 **Total Reviews:** 47 #### How Do G2 Users Rate Ivy & Ocelot? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Ease of Use:** 8.3/10 (Category avg: 8.8/10) - **Quality of Support:** 9.1/10 (Category avg: 8.7/10) - **AI Text Generation:** 6.7/10 (Category avg: 8.4/10) #### Who Is the Company Behind Ivy & Ocelot? - **Seller:** [Gravyty](https://www.g2.com/sellers/gravyty) - **Company Website:** www.gravyty.com - **HQ Location:** London, England - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c32b73b35e6223779c8e1cc0f000a2927f41c08bbff15c8b7e437374de1d9a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgravytyco%2F&secure%5Burl_type%5D=linkedin_company_website) 243 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Higher Education, Education Management - **Company Size:** 38% Medium, 35% Large #### What Do G2 Reviewers Say About Ivy & Ocelot? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Ivy & Ocelot, allowing for seamless real-time changes and enhanced productivity. - Users praise the **amazing customer support** from Ivy & Ocelot, highlighting their prompt and helpful team. - Users value the **responsive support** from Ivy & Ocelot, appreciating its ability to handle high volumes of inquiries efficiently. - Users appreciate the **exceptional support and resources** from Ivy & Ocelot, enhancing their experience and effectiveness. - Users highlight the **easy implementation** of Ivy & Ocelot, praising the responsive support team for a seamless experience. ##### Cons - Users experience **inconsistent responses** from Ivy & Ocelot, which can hinder effective communication and clarity. - Users find the **learning curve steep** due to complex back-end interface and limited user-friendliness for non-tech members. - Users note that **bot functionality needs improvement** due to inefficient messaging and unreliable responses during interactions. - Users experience **chat issues** due to inaccurate bot responses, impacting the overall effectiveness and user satisfaction. - Users find the **difficult learning curve** challenging, often requiring extensive training to fully utilize Ivy & Ocelot's features. #### What Are Recent G2 Reviews of Ivy & Ocelot? **["Easy-to-Use Chatbot That Reduces Volume"](https://www.g2.com/survey_responses/ivy-ocelot-review-12207449)** **Rating:** 5.0/5.0 stars _— Tara L._ [Read full review](https://www.g2.com/survey_responses/ivy-ocelot-review-12207449) **["User-Friendly Setup and Curated Knowledge That Power Great Bot Conversations"](https://www.g2.com/survey_responses/ivy-ocelot-review-12345437)** **Rating:** 4.0/5.0 stars _— Ray K._ [Read full review](https://www.g2.com/survey_responses/ivy-ocelot-review-12345437) ### [Langdock](https://www.g2.com/products/langdock/reviews) The Langdock platform unites the best of AI chat, assistants and enables you to implement the most complex AI based workflows. Completely model agnostic, secure and privacy compliant. **Average Rating:** 5.0/5.0 **Total Reviews:** 8 #### How Do G2 Users Rate Langdock? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Ease of Use:** 10.0/10 (Category avg: 8.8/10) - **Quality of Support:** 10.0/10 (Category avg: 8.7/10) - **AI Text Generation:** 10.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind Langdock? - **Seller:** [Langdock](https://www.g2.com/sellers/langdock) - **Year Founded:** 2023 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58f730001fab6836628d880eaeb69977ca68bad4bb60a67d1bd79b2df76c5628&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flangdock&secure%5Burl_type%5D=linkedin_company_website) 25 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 75% Medium, 25% Large #### What Do G2 Reviewers Say About Langdock? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **easy integration with data sources** , enhancing efficiency and customization within their organizations. - Users appreciate the **ease of use** of Langdock, finding it highly accessible even for those unfamiliar with AI. - Users appreciate the **easy integrations** with data sources, enhancing efficiency and innovation in daily operations. - Users appreciate the **accessible and powerful AI features** of Langdock, streamlining workflows and enhancing productivity. - Users find Langdock to be a **time-saving tool** , boosting productivity and simplifying daily workflow by saving hours. ##### Cons - Users find the **difficult learning** curve associated with advanced features challenging, especially for newcomers to Langdock. - Users find the **learning curve** for advanced features of Langdock challenging, particularly for those new to the product. - Users note a **slight learning difficulty** with advanced features, particularly for those unfamiliar with the platform. - Users note the **limited features** of Langdock, eager for enhancements in future updates. - Users note the **missing features** in Langdock, expressing hope for future enhancements to improve the platform. #### What Are Recent G2 Reviews of Langdock? **["The AI Assistant Platform That Finally Gets It Right"](https://www.g2.com/survey_responses/langdock-review-10934651)** **Rating:** 5.0/5.0 stars _— Sebastian S._ [Read full review](https://www.g2.com/survey_responses/langdock-review-10934651) **["Versatile AI Platform with Efficient Document Management"](https://www.g2.com/survey_responses/langdock-review-12659542)** **Rating:** 5.0/5.0 stars _— Mukul M._ [Read full review](https://www.g2.com/survey_responses/langdock-review-12659542) ### [Omilia](https://www.g2.com/products/omilia-omilia/reviews) Omilia is the global standard for AI-driven customer service transformation. Our native Self-Learning CX Agents revolutionize how enterprises engage with customers - automating interactions with precision, empowering human agents in real time, and delivering seamless, personalized experiences across all channels. Powered by deep expertise in developing proprietary Agentic AI technology, and multi-layered anti-fraud capabilities, we enable enterprises to move decisively and safely into the era of Agentic contact centers. Omilia’s Self-Learning Agentic AI learns from across the entire customer journey - from self-service to live agent interactions - unlocking continuous improvement and breaking the “glass ceiling” of containment that legacy siloed models can’t achieve. Omilia is trusted by the world’s most demanding enterprises including Discover, TacoBell, First Financial Bank, Purolator, and PSEG. Built on over two decades of AI innovation, Omilia delivers measurable outcomes: lower costs, higher efficiency, and unmatched customer satisfaction - all while preserving the human touch where it matters most. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate Omilia? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Ease of Use:** 9.2/10 (Category avg: 8.8/10) - **Quality of Support:** 7.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind Omilia? - **Seller:** [Omilia](https://www.g2.com/sellers/omilia) - **Year Founded:** 2002 - **HQ Location:** Larnaca Municipality, Larnaca, Cyprus - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=374f9a2992146e29206954600e9bf42d577f69d35b8f17c1b3657e0a0e3c0159&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fomilia-ltd&secure%5Burl_type%5D=linkedin_company_website) 434 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Large, 50% Medium #### What Are Recent G2 Reviews of Omilia? **["Developing an agile and comprehensive natural language solution with Omilia"](https://www.g2.com/survey_responses/omilia-review-9865930)** **Rating:** 5.0/5.0 stars _— Verified User in Utilities_ [Read full review](https://www.g2.com/survey_responses/omilia-review-9865930) **["Omilia User Review"](https://www.g2.com/survey_responses/omilia-review-9585812)** **Rating:** 5.0/5.0 stars _— Roy R._ [Read full review](https://www.g2.com/survey_responses/omilia-review-9585812) ### [PandoraBots](https://www.g2.com/products/pandorabots/reviews) PandoraBots is a platform for building and deploying artificially intelligent chatbots. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate PandoraBots? - **Ease of Use:** 8.3/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind PandoraBots? - **Seller:** [PandoraBots](https://www.g2.com/sellers/pandorabots) - **HQ Location:** N/A - **Twitter:** @pandorabots 1,577 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=16312a50d04fbb334f63c9211c27575493bada1197f62c21179b137ff429ee0d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1896573&secure%5Burl_type%5D=linkedin_company_website) 9 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Small #### What Are Recent G2 Reviews of PandoraBots? **["The go-to chatbot software to keep your chatbot fresh"](https://www.g2.com/survey_responses/pandorabots-review-6783015)** **Rating:** 5.0/5.0 stars _— Dominik K._ [Read full review](https://www.g2.com/survey_responses/pandorabots-review-6783015) **["Build your own customized Chatbots"](https://www.g2.com/survey_responses/pandorabots-review-434766)** **Rating:** 5.0/5.0 stars _— Jaykishan B._ [Read full review](https://www.g2.com/survey_responses/pandorabots-review-434766) #### What Are G2 Users Discussing About PandoraBots? - [What is PandoraBots used for?](https://www.g2.com/discussions/what-is-pandorabots-used-for) ### [QBox](https://www.g2.com/products/volume-ai-qbox/reviews) Test. Understand. Fix – all in a matter of minutes QBox helps improve your chatbot’s accuracy, giving you high confidence to deploy. Common chatbot challenges: •Reaching the performance level needed for go-live •Difficulty in bringing high performing and fit for purpose solutions to market •Determining why chatbot data is underperforming •Challenges in determining the impact of retraining efforts •Complexities around scaling (increasing domain knowledge) •A heavily manual training process QBox delivers proactive and reactive management by: •Identifying the weakness in your chatbot •Demonstrating the model impact at intent, utterance and individual word level •Helping you to understand how to fix your chatbot •Enabling you to validate that your fix has worked •Showing any regressions (before your users see them) •Reducing time and effort spent training QBox users have seen their answer accuracy rate rise to 98% 'Our QBox-tuned models are performing 100% better than our models without QBox tuning. QBox has quickly become an essential component of our chatbot development and sustaining efforts.' - Senior Programme Manager, Fortune 500 Company QBox customers include: Accenture, American Red Cross, AstraZeneca, Bell Canada, Emirates, Finastra, Freenet, Hulu, Nestle, Netapp, Providence, Sky, Verizon, Vodafone. Try for free - sign up and get 5 free tests! https://app.qbox.ai/PersonalDetailsRegistration/Register **Average Rating:** 5.0/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate QBox? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Ease of Use:** 8.3/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind QBox? - **Seller:** [Volume AI](https://www.g2.com/sellers/volume-ai) - **Year Founded:** 1997 - **HQ Location:** Reading, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa2d8f002d9a96b5bad7e852e3a4588fbd6e2e4c325c137f333502becc84f081&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvolumeglobal&secure%5Burl_type%5D=linkedin_company_website) 9 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Small #### What Are Recent G2 Reviews of QBox? **["Changing the game for chatbot accuracy"](https://www.g2.com/survey_responses/qbox-review-4989336)** **Rating:** 5.0/5.0 stars _— Patrick T._ [Read full review](https://www.g2.com/survey_responses/qbox-review-4989336) **["QBox supercharges our NLP training work, could not approach the same results any other way"](https://www.g2.com/survey_responses/qbox-review-4993110)** **Rating:** 5.0/5.0 stars _— Willem D._ [Read full review](https://www.g2.com/survey_responses/qbox-review-4993110) ### [SentiOne](https://www.g2.com/products/sentione/reviews) SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform. **Average Rating:** 4.6/5.0 **Total Reviews:** 34 #### How Do G2 Users Rate SentiOne? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 8.8/10) - **Quality of Support:** 9.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind SentiOne? - **Seller:** [SentiOne](https://www.g2.com/sellers/sentione) - **Year Founded:** 2011 - **HQ Location:** Gdansk, Pomorskie - **Twitter:** @SentiOne\_com 438 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=052dd6f8ff337a67c7db19e9ddc3168255bd67acdffce5eb419a47612fbbcadc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2320009%2F&secure%5Burl_type%5D=linkedin_company_website) 63 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Internet - **Company Size:** 59% Small, 24% Medium #### What Do G2 Reviewers Say About SentiOne? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **game-changing AI features** in SentiOne, enhancing their experience with useful new functions. - Users find the **AI integration** in SentiOne to be a transformative enhancement, adding significant value to the experience. - Users find the **new AI capabilities** of SentiOne to be a true game changer in enhancing their experience. - Users love the **automation features** of SentiOne, finding them to be game-changing and highly beneficial. - Users love the **innovative new features** of SentiOne, especially the AI and engaging visual additions. ##### Cons - Users face challenges with **permissions issues** in SentiOne, complicating management and service discontinuation. - Users face challenges with **inadequate reporting** , often struggling due to insufficient permissions and admin access issues. - Users face **insufficient information** challenges when managing SentiOne, leading to difficulties during service discontinuation. - Users experience challenges with **missing features** related to permission management, complicating operations and service discontinuation. - Users report **poor management** with SentiOne, especially regarding permissions and service discontinuation challenges. #### What Are Recent G2 Reviews of SentiOne? **["Very useful app"](https://www.g2.com/survey_responses/sentione-review-473990)** **Rating:** 5.0/5.0 stars _— Monika C._ [Read full review](https://www.g2.com/survey_responses/sentione-review-473990) **["Broad Data Coverage with Responsive, Flexible Support"](https://www.g2.com/survey_responses/sentione-review-12510352)** **Rating:** 4.0/5.0 stars _— Verified User in Market Research_ [Read full review](https://www.g2.com/survey_responses/sentione-review-12510352) #### What Are G2 Users Discussing About SentiOne? - [What is SentiOne used for?](https://www.g2.com/discussions/what-is-sentione-used-for) - 1 comment ### [Sequel](https://www.g2.com/products/sequel/reviews) Sequel allows you to build your own AI-powered bots - with no engineering required - and publish out to messaging platforms. **Average Rating:** 3.8/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate Sequel? - **Ease of Use:** 5.0/10 (Category avg: 8.8/10) - **Quality of Support:** 6.7/10 (Category avg: 8.7/10) - **AI Text Generation:** 8.3/10 (Category avg: 8.4/10) #### Who Is the Company Behind Sequel? - **Seller:** [Kiwi](https://www.g2.com/sellers/kiwi-aafb556f-740c-4218-86d8-c993a74763bd) - **HQ Location:** Bengaluru, - **Twitter:** @OnSequel 455 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Sequel? _AI-generated summary from verified user reviews_ ##### Pros - Users find Sequel to be the **best app for data processing** , effectively handling complex data with ease. ##### Cons - Users face a **steep learning curve** with Sequel, finding it challenging to get started effectively. #### What Are Recent G2 Reviews of Sequel? **["Sequel for it applications"](https://www.g2.com/survey_responses/sequel-review-1819239)** **Rating:** 4.0/5.0 stars _— Vinod K._ [Read full review](https://www.g2.com/survey_responses/sequel-review-1819239) #### What Are G2 Users Discussing About Sequel? - [What is Sequel used for?](https://www.g2.com/discussions/what-is-sequel-used-for) ### [smartly.ai](https://www.g2.com/products/smartly-ai/reviews) Smartly.AI is an easy-to-use platform that allows non-technical teams to quickly build powerful bots thanks to its no-code drag-and-drop visual editor. Cutting edges Conversational AI algorithms are included in the solution so that your bot has the understanding and dialog capabilities to satisfy each user interaction. Once built and deployed, the Smartly bot platform will give you all the activity reports required to track your bot performance. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate smartly.ai? - **Ease of Use:** 8.3/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind smartly.ai? - **Seller:** [smartly.ai](https://www.g2.com/sellers/smartly-ai) - **Year Founded:** 2012 - **HQ Location:** Vernon, FR - **Twitter:** @smartly\_ai 1,018 Twitter followers - **LinkedIn® Page:** [fr.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=11242b2a8169e81f7afcfccd50f4c572ea5f6d4e352f398cd1172d2e133d1f23&secure%5Burl%5D=https%3A%2F%2Ffr.linkedin.com%2Fcompany%2Fsmartly-ai&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of smartly.ai? **["An available and agile team"](https://www.g2.com/survey_responses/smartly-ai-review-7390223)** **Rating:** 5.0/5.0 stars _— Joachim D._ [Read full review](https://www.g2.com/survey_responses/smartly-ai-review-7390223) **["Smartly, a Low Code editor of chatbot"](https://www.g2.com/survey_responses/smartly-ai-review-7341775)** **Rating:** 4.0/5.0 stars _— Malo L._ [Read full review](https://www.g2.com/survey_responses/smartly-ai-review-7341775) ### [SuperGrowthAI](https://www.g2.com/products/supergrowthai/reviews) Boost Engagement 3X with SuperGrowth AI offers AI-powered bots that can be embedded to enhance user interaction. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate SuperGrowthAI? - **Ease of Use:** 9.2/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.7/10) - **AI Text Generation:** 8.3/10 (Category avg: 8.4/10) #### Who Is the Company Behind SuperGrowthAI? - **Seller:** [SuperGrowthAI](https://www.g2.com/sellers/supergrowthai) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Medium, 50% Small #### What Do G2 Reviewers Say About SuperGrowthAI? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **customizable chatbot** of SuperGrowthAI, which effectively meets diverse business requirements. - Users value the **customizable chatbot** feature of SuperGrowthAI, tailoring it effectively to meet their business needs. ##### Cons - Users feel the bot functionality is limited, requiring improvements beyond a **simple chatbot experience**. #### What Are Recent G2 Reviews of SuperGrowthAI? **[""AI "chatbot platform."](https://www.g2.com/survey_responses/supergrowthai-review-11032369)** **Rating:** 4.5/5.0 stars _— Sunny S._ [Read full review](https://www.g2.com/survey_responses/supergrowthai-review-11032369) ### [ThumbCrowd](https://www.g2.com/products/thumbcrowd/reviews) ThumbCrowd AI bot builder helps you deliver stellar customer service with maximum efficiency, instant answers and 24/7 availability to your customers in a fun yet valuable way. Design your Bot once and leverage it across any chat platform including Facebook Messenger, Web, Slack, SMS, and more. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate ThumbCrowd? - **Ease of Use:** 10.0/10 (Category avg: 8.8/10) - **Quality of Support:** 10.0/10 (Category avg: 8.7/10) - **AI Text Generation:** 10.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind ThumbCrowd? - **Seller:** [UNQA The Explorers](https://www.g2.com/sellers/unqa-the-explorers) - **Year Founded:** 2001 - **HQ Location:** Lahore, PK - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d7f99f65122503d0fc5b41b862055e40cdba86b2fb0a70af0d4172121e665c0f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funqa%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of ThumbCrowd? **["Simple interface to build custom Chat Bots with Zero coding"](https://www.g2.com/survey_responses/thumbcrowd-review-4168119)** **Rating:** 5.0/5.0 stars _— Noman S._ [Read full review](https://www.g2.com/survey_responses/thumbcrowd-review-4168119) **["A simple interface for creating chatbots with zero coding can be achieved by various platforms"](https://www.g2.com/survey_responses/thumbcrowd-review-8486782)** **Rating:** 4.5/5.0 stars _— Heena K._ [Read full review](https://www.g2.com/survey_responses/thumbcrowd-review-8486782) #### What Are G2 Users Discussing About ThumbCrowd? - [What is ThumbCrowd used for?](https://www.g2.com/discussions/what-is-thumbcrowd-used-for) ### [Vodex.ai](https://www.g2.com/products/vodex-ai/reviews) Vodex is a Generative AI tool for outbound calls in a human-like voice. Unlike a machine-based or robotic-based call, Vodex talks in a human-like voice. So what we are trying to say is: 1. We can make unlimited AI-based calls in a human voice. 2. We can make 10,000 calls in 60 minutes on an average. 3. Integrate Vodex into your existing CRM systems. 4. WhatsApp, SMS, and Truecaller integration services. With Vodex, a Generative AI tool for outbound calls your business gets faster, smoother, and better. **Average Rating:** 4.2/5.0 **Total Reviews:** 3 #### How Do G2 Users Rate Vodex.ai? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Ease of Use:** 8.9/10 (Category avg: 8.8/10) - **Quality of Support:** 7.5/10 (Category avg: 8.7/10) - **AI Text Generation:** 8.3/10 (Category avg: 8.4/10) #### Who Is the Company Behind Vodex.ai? - **Seller:** [Vodex.ai](https://www.g2.com/sellers/vodex-ai) - **Year Founded:** 2022 - **HQ Location:** Dover, US - **LinkedIn® Page:** [in.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0afc7555e3b49332d8729b160831acda8722a2665b2694e14082581773fa41c3&secure%5Burl%5D=https%3A%2F%2Fin.linkedin.com%2Fcompany%2Fvodexai&secure%5Burl_type%5D=linkedin_company_website) 34 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 33% Small, 33% Large #### What Do G2 Reviewers Say About Vodex.ai? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **accuracy of information** provided by Vodex.ai, enhancing their outreach and decision-making capabilities. - Users value Vodex.ai for its ability to **enhance business growth** by effectively scaling outreach efforts. ##### Cons - Users face **complexity** in cost management and have concerns about capability limitations of Vodex.ai. - Users experience **complex usability** issues with Vodex.ai, impacting effective cost management and overall functionality. - Users express concerns about the **cost limitations** of Vodex.ai, highlighting issues with management complexity and capabilities. - Users find the **difficult learning curve** of Vodex.ai challenging, impacting their ability to effectively manage costs. - Users find Vodex.ai **expensive** , with concerns regarding complex management and limited capabilities impacting their experience. #### What Are Recent G2 Reviews of Vodex.ai? **["Vodex: Revolutionizing Outbound Calls with AI Precision"](https://www.g2.com/survey_responses/vodex-ai-review-10182930)** **Rating:** 4.5/5.0 stars _— MOHAMED K._ [Read full review](https://www.g2.com/survey_responses/vodex-ai-review-10182930) **["This AI agents sound human-like and deliver authentic and engaging interactions."](https://www.g2.com/survey_responses/vodex-ai-review-10498977)** **Rating:** 5.0/5.0 stars _— Raj Prakash S._ [Read full review](https://www.g2.com/survey_responses/vodex-ai-review-10498977) ### [aiaibot](https://www.g2.com/products/aiaibot/reviews) aiaibot is a conversational AI building platform with a focus on chatbots. It’s simple to use, powerful, and easy to integrate. With the platform behind aiaibot you are able to cover multiple use-cases. Our solution enables marketing teams to generate more leads through an additional touchpoint with your website audience. On top, By setting up a digital sales assistant you can easily support your sales team and with an always-active chatbot you can ensure quick responses to your customers, resulting in higher customer satisfaction. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate aiaibot? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Ease of Use:** 8.3/10 (Category avg: 8.8/10) - **Quality of Support:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind aiaibot? - **Seller:** [aiaibot](https://www.g2.com/sellers/aiaibot) - **Year Founded:** 2019 - **HQ Location:** Dübendorf, CH - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=56e638c5b01d060d8b2fe4731e3f9f2beaf31ac95486bd602abff3e2d3fd044c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faiaibot&secure%5Burl_type%5D=linkedin_company_website) 13 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of aiaibot? **["Easy to use, even for copy writers!"](https://www.g2.com/survey_responses/aiaibot-review-4355478)** **Rating:** 5.0/5.0 stars _— Oliver O._ [Read full review](https://www.g2.com/survey_responses/aiaibot-review-4355478) #### What Are G2 Users Discussing About aiaibot? - [What is aiaibot used for?](https://www.g2.com/discussions/what-is-aiaibot-used-for) ### [Aimylogic](https://www.g2.com/products/aimylogic/reviews) A simple visual AI-powered bot builder Aimylogic is a platform for natural language communication for SMBs, whereby over 60.000 users have created thousands of skills for voice assistants and chatbots at the touch of a button. Even non-developers can create a skill or a smart bot using Aimylogic. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Aimylogic? - **Ease of Use:** 6.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind Aimylogic? - **Seller:** [Just AI Global](https://www.g2.com/sellers/just-ai-global) - **Year Founded:** 2016 - **HQ Location:** London, GB - **Twitter:** @JustAIglobal 917 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae5a3b1fb71450f6f839e8bcbbee7ea6a212cad7cb7a6d24e0d8efedb7b54c9b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjust-ai-uk%2F&secure%5Burl_type%5D=linkedin_company_website) 95 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Aimylogic? **["Great service for creating voice bot without agency"](https://www.g2.com/survey_responses/aimylogic-review-5460018)** **Rating:** 4.5/5.0 stars _— Oleksandr T._ [Read full review](https://www.g2.com/survey_responses/aimylogic-review-5460018) #### What Are G2 Users Discussing About Aimylogic? - [What is Aimylogic used for?](https://www.g2.com/discussions/what-is-aimylogic-used-for) ### [Alibaba Intelligent Service Robot](https://www.g2.com/products/alibaba-intelligent-service-robot/reviews) Intelligent Service Robot is a dialog platform that enables smart dialog through various dialog-enabling clients, such as websites, mobile apps, and robots. Users can use domain-specific knowledge bases, configure their own knowledge base for customized smart dialogs and use Intelligent Service Robot to facilitate self-service through multi-round dialog. Intelligent Service Robot can also integrate with third-party APIs to enable complex scenarios such as order search, shipping tracking, and self-service returns **Average Rating:** 3.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Alibaba Intelligent Service Robot? - **Seller:** [Alibaba](https://www.g2.com/sellers/alibaba) - **HQ Location:** Hangzhou - **Twitter:** @alibaba\_cloud 1,189,812 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04233a035f0a002519b0cdb9979126540aa93dd4a9519e658a93e9e729f58be9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1218665%2F&secure%5Burl_type%5D=linkedin_company_website) 5,110 employees on LinkedIn® - **Ownership:** BABA - **Total Revenue (USD mm):** $509,711 #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are G2 Users Discussing About Alibaba Intelligent Service Robot? - [What is Alibaba Intelligent Service Robot used for?](https://www.g2.com/discussions/what-is-alibaba-intelligent-service-robot-used-for) ### [BotCore](https://www.g2.com/products/botcore/reviews) BotCore is a Microsoft Preferred Conversational AI solution and leverages Microsoft’s most renowned AI, machine learning (ML), and natural language processing (NLP) technologies. The platform enables organizations to train, build & launch customized enterprise conversational bots with no-code, low-code & pro-code bot building. The platform can create/update bot responses using the drag-drop feature and rich media elements like Buttons, Carousel, Images, Videos and engage in simple and highly complex conversations. Our bots are deployable on prominent enterprise messaging channels like Teams, Slack, Whatsapp, and more. And support multiple languages, including English, German, French, Italian, and more. Using “Cognitive Abstraction”, BotCore can leverage any AI service available today and will scale for future services. BotCore powers chatbots at several Fortune 100 & large enterprises. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate BotCore? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Ease of Use:** 8.3/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind BotCore? - **Seller:** [Acuvate Software](https://www.g2.com/sellers/acuvate-software-5bb11bb7-94d3-4a87-923f-4d867b5bcc15) - **Year Founded:** 2006 - **HQ Location:** London, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=132af396c00c738d51d1d54d621bc17d9e61fe32ad66bdf930a7f9d89b10173d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Facuvate%2F&secure%5Burl_type%5D=linkedin_company_website) 489 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of BotCore? **["good product"](https://www.g2.com/survey_responses/botcore-review-7267299)** **Rating:** 4.5/5.0 stars _— Nikita J._ [Read full review](https://www.g2.com/survey_responses/botcore-review-7267299) - [‹ Prev‹ Prev](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=7#product-list) - [1](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score#product-list) - [2](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=2#product-list) - … - [4](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=4#product-list) - [5](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=5#product-list) - [6](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=6#product-list) - [7](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=7#product-list) - 8 - [9](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=9#product-list) - [10](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=10#product-list) - [11](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=11#product-list) - [12](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=12#product-list) - … - [14](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=14#product-list) - [15](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=15#product-list) - [Next ›Next ›](/categories/bot-platforms?hsCtaTracking=1953d617-e176-4add-b3d5-202a876d586f%7Cbe8e4db8-d83c-4eeb-9484-bc0fc7b5d45f&order=g2_score&page=9#product-list) Spotlight Categories [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) Similar Categories - [Chatbots](/categories/chatbots) - [Natural Language Processing (NLP)](/categories/natural-language-processing-nlp) [Browse Bot Platforms Themes](/categories/bot-platforms/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated April 9, 2026 Bot platforms provide development tools, including frameworks, API toolsets, and code extensibility, for building and deploying interactive, conversational chatbots that can scale across multiple communication channels and devices, helping companies automate customer interactions and deliver information to users. ### Core Capabilities of Bot Platforms To qualify for inclusion in the Bot Platforms category, a product must: - Support bot deployment capabilities - Offer bot development frameworks - Allow users to define behaviors and program responses - Provide users with tools for performing maintenance and updating published bots - Be code extensible ### Common Use Cases for Bot Platforms Developers and businesses use bot platforms to build intelligent, scalable bots for customer-facing and internal interactions. Common use cases include: - Building conversational bots for customer service, sales, and knowledge base interactions - Deploying bots simultaneously across multiple communication channels and devices - Maintaining and updating published bots as requirements evolve over time ### How Bot Platforms Differ from Other Tools Bot platforms are development environments purpose-built for creating and deploying bots, distinguishing them from end-user chatbot solutions. Many bot platforms are built on top of [machine learning (ML) software](https://www.g2.com/categories/machine-learning) for advanced performance and analytics, and utilize [natural language processing (NLP) software](https://www.g2.com/categories/natural-language-processing-nlp) to interpret text and enable AI-powered interactions. Code extensibility is a critical differentiator, enabling developers to build highly customizable bots beyond template-based solutions. ### Insights from G2 on Bot Platforms Based on category trends on G2, development framework flexibility and multi-channel deployment capabilities stand out as top strengths. Reduced time-to-deployment for conversational bots stand out as a primary benefit of adoption. Show More