# Best Enterprise Billing Software

  *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)*

   Products classified in the overall Billing category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Billing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Billing category.

In addition to qualifying for inclusion in the Billing Software category, to qualify for inclusion in the Enterprise Business Billing Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.





## Category Overview

**Total Products under this Category:** 750


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 30,900+ Authentic Reviews
- 750+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



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**Sponsored**

### Invoiced

Invoiced is a powerful and user-friendly accounts receivable platform designed to help businesses streamline billing, enhance cash flow, and elevate customer satisfaction. This software solution caters to organizations looking to optimize their financial operations by automating their A/R. Targeted primarily at medium to enterprise-sized businesses, Invoiced offers tools that simplify complex financial processes. The platform is particularly beneficial for companies that manage a high volume of transactions or have recurring billing needs. Invoiced allows businesses to maintain a professional appearance while reducing the time spent on manual invoicing tasks by providing features such as customizable invoice templates and automated billing. This efficiency saves time and minimizes the risk of human error, which can lead to payment delays. One of Invoiced's standout features is its integrated payment processing capabilities. This allows users to accept payments directly through invoices, streamlining the payment collection process. Additionally, the platform includes robust payment tracking and account reconciliation tools, which help businesses monitor their cash flow in real-time. By offering subscription management, Invoiced also caters to companies with recurring revenue models, enabling them to manage customer subscriptions effortlessly. Invoiced has gained the trust of thousands of customers globally, processing billions in receivables. Its reputation as a leader in accounts receivable automation is further solidified by recognition from industry platforms such as G2, where it is acknowledged as a category leader in various financial management areas. The platform's ability to enhance cash flow management and improve credit and collections processes makes it a valuable asset for businesses aiming to elevate their financial operations. Overall, Invoiced stands out in its category by providing a comprehensive solution that simplifies invoicing and enhances overall financial management. Its user-friendly interface and powerful automation features position it as an essential tool for businesses looking to improve efficiency and customer satisfaction in their billing processes.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=90&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5873&secure%5Bresource_id%5D=90&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbilling%3Fpage%3D27&secure%5Btoken%5D=b806de00a294bce845c2532f1a3eb65e04d7fdecf3a69d3cffb202b6a01ca068&secure%5Burl%5D=https%3A%2F%2Finvoiced.com%2Ffeatures%2Finvoicing%3Futm_source%3Dg2%26utm_medium%3Dreferral%26utm_campaign%3Dg2billing&secure%5Burl_type%5D=paid_promos&secure%5Bvisitor_segment%5D=180)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [NetSuite](https://www.g2.com/products/netsuite/reviews)
  As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 4,569

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.9/10)
- **Accounting:** 8.0/10 (Category avg: 8.7/10)
- **Payments:** 7.7/10 (Category avg: 8.6/10)
- **Management:** 7.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Company Website:** https://www.oracle.com/middleware/technologies/api-manager.html
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle (827,310 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (199,301 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Controller, Accounting Manager
  - **Top Industries:** Computer Software, Accounting
  - **Company Size:** 57% Mid-Market, 31% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (568 reviews)
- Customizability (363 reviews)
- Functionality (337 reviews)
- Customization Options (320 reviews)
- Customization (300 reviews)

**Cons:**

- Learning Curve (383 reviews)
- Improvement Needed (335 reviews)
- Missing Features (286 reviews)
- Limited Customization (248 reviews)
- Not User-Friendly (243 reviews)

### 2. [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews)
  Salesforce CPQ is designed to help sales teams configure products, set accurate pricing, and generate quotes quickly and efficiently. Salesforce CPQ automates complex sales processes by guiding reps through product selection, pricing, and approval workflows, ensuring that quotes are accurate and compliant with company policies. Salesforce CPQ enables faster, more accurate quotes, providing a smoother experience for customers while helping sales teams control profit margins through managed discounts and approvals. Our latest innovation, Salesforce Revenue Cloud, expands on the features that have made Salesforce CPQ a market leader to now support the entire revenue lifecycle. Revenue Cloud integrates seamlessly with Salesforce's agent-powered CRM to unify revenue operations with the power of the core Salesforce platform. Salesforce Revenue Cloud streamlines the entire quote-to-cash process with tools that go beyond quoting to support contracts, order management and invoice management in one place. Purpose-built to fit any revenue model and any sales channel with centralized data, Salesforce Revenue Cloud makes it easier for sales and finance teams to collaborate and speeds up deal and payment cycles. Revenue Cloud includes: \* A flexible product catalog and pricing system for all sales channels \* Tools for managing quotes, orders, and pricing from anywhere \* Contract management for negotiating and tracking agreements \* Order management to streamline fulfillment and delivery \* Invoice management to calculate penny-perfect invoices to send to your ERP


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 1,407

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Accounting:** 8.5/10 (Category avg: 8.7/10)
- **Payments:** 8.4/10 (Category avg: 8.6/10)
- **Management:** 8.4/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** https://www.salesforce.com/
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce (581,281 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Account Executive, Salesforce Developer
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 45% Mid-Market, 33% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (103 reviews)
- Revenue Management (83 reviews)
- Efficiency (75 reviews)
- Product Functionality (74 reviews)
- Features (73 reviews)

**Cons:**

- Learning Curve (67 reviews)
- Learning Difficulty (65 reviews)
- Complexity (61 reviews)
- Complex Setup (60 reviews)
- Steep Learning Curve (54 reviews)

### 3. [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews)
  BILL is a financial operations platform that provides intelligent accounts payable and accounts receivable automation for businesses. This software solution is designed to help small and midsize businesses streamline and manage their financial workflows by digitizing and automating manual processes. By centralizing financial tasks, BILL AP/AR provides greater efficiency, visibility, and control over a company’s cash flow. The AP automation software helps users manage invoice processing, approvals, and payments, while also offering tools for expense management. BILL AP/AR belongs is accounts payable automation software that serves a broad audience, including business owners, finance managers, accounting firms, accounts payable specialists, and controllers. Typical use cases for BILL AP/AR involve digitization and automation of invoice capture, routing bills for approval, scheduling and executing payments, reconciling transactions, and managing expense reports and reimbursements. The platform also integrates with popular accounting systems to facilitate accurate bookkeeping and financial reporting. Key features and benefits of BILL AP/AR include: - Comprehensive AP automation software capabilities including electronic invoice receipt, automated data extraction, customizable approval workflows, and multi-method payment processing (ACH, wire transfers, checks) - Corporate cards integration through BILL Spend & Expense (formerly Divvy) that offers credit limits from $500-$5M and automated expense management software with real-time spending controls and budget management - Expense management automation featuring receipt capture, automatic categorization, policy compliance monitoring, and seamless integration with accounting systems for streamlined reconciliation - Accounts receivable optimization tools that automate invoice delivery, payment processing, collections management, and customer communication to accelerate cash flow - Advanced security and compliance measures with bank-level encryption, fraud protection, and audit trails that meet industry standards for financial data protection - Two-way sync with accounting software such as QuickBooks, Xero, NetSuite, and others to reduce manual data entry By bringing together accounts payable automation, corporate cards, and expense management in a single platform, BILL AP/AR helps finance teams reduce payment cycle time, minimize human error, and improve vendor relationships by ensuring timely and accurate transactions.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 1,777

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Accounting:** 8.8/10 (Category avg: 8.7/10)
- **Payments:** 8.8/10 (Category avg: 8.6/10)
- **Management:** 8.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [BILL (previously Bill.com)](https://www.g2.com/sellers/bill-previously-bill-com)
- **Company Website:** https://www.bill.com/
- **Year Founded:** 2006
- **HQ Location:** San Jose, CA
- **Twitter:** @billcom (17,240 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bill/ (3,362 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Controller, Accountant
  - **Top Industries:** Accounting, Non-Profit Organization Management
  - **Company Size:** 61% Small-Business, 28% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (622 reviews)
- Easy Payments (301 reviews)
- Integrations (249 reviews)
- Easy Setup (248 reviews)
- Time-saving (241 reviews)

**Cons:**

- Payment Issues (177 reviews)
- Missing Features (166 reviews)
- Technical Issues (153 reviews)
- Invoicing Problems (145 reviews)
- Vendor Management (139 reviews)

### 4. [Billtrust](https://www.g2.com/products/billtrust/reviews)
  Billtrust is a specialized B2B order-to-cash software solution designed to help finance leaders streamline their invoicing and payment processes. By transitioning from traditional paper invoicing and check acceptance to efficient electronic billing and payments, Billtrust enables organizations to enhance their cash flow management, reduce operational costs, and improve customer satisfaction. With a focus on leveraging AI-powered technology, Billtrust serves as a comprehensive platform that addresses the unique challenges businesses face in managing their accounts receivable. Targeting finance professionals across various industries, Billtrust is particularly beneficial for organizations that handle large volumes of invoices and payments. Its user-friendly interface and robust features cater to companies seeking to modernize their financial operations while maintaining a strong focus on customer experience. By automating the order-to-cash cycle, Billtrust enables finance teams to allocate their resources more effectively, allowing them to focus on strategic initiatives rather than mundane administrative tasks. With more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. The platform offers a suite of tools designed to facilitate electronic invoicing and payments. This not only accelerates cash flow but also minimizes the costs associated with paper-based invoicing methods. Additionally, Billtrust's AI-driven insights enable finance leaders to make informed decisions, optimize their collections strategies, and improve overall financial performance. The platform is designed to integrate seamlessly with existing financial systems, ensuring that businesses can adopt its solutions without significant disruption. By focusing on the specific needs of finance leaders, Billtrust offers a tailored approach that enhances operational efficiency and fosters stronger customer relationships through improved payment experiences. Overall, Billtrust is a powerful tool for finance leaders looking to modernize their order-to-cash processes. Its combination of advanced technology, industry expertise, and customer-centric design makes it an essential solution for organizations seeking to enhance their financial operations and drive sustainable growth.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 507

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Accounting:** 8.9/10 (Category avg: 8.7/10)
- **Payments:** 9.2/10 (Category avg: 8.6/10)
- **Management:** 8.9/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Billtrust](https://www.g2.com/sellers/billtrust)
- **Company Website:** https://www.billtrust.com/
- **Year Founded:** 2001
- **HQ Location:** Hamilton, NJ
- **Twitter:** @Billtrust (1,888 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/billtrust/ (798 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Credit Manager, Accounts Receivable
  - **Top Industries:** Accounting, Construction
  - **Company Size:** 43% Enterprise, 39% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (164 reviews)
- Invoicing (93 reviews)
- Payment Processing (50 reviews)
- Customer Satisfaction (47 reviews)
- Efficiency (41 reviews)

**Cons:**

- Invoicing Issues (38 reviews)
- Payment Issues (35 reviews)
- Missing Features (31 reviews)
- Poor Customer Support (25 reviews)
- Login Issues (24 reviews)

### 5. [Xero](https://www.g2.com/products/xero/reviews)
  Xero is a cloud-based accounting software solution designed to help small business owners and accounting professionals manage their financial operations efficiently. With a user-friendly interface and a focus on automation, Xero enables users to streamline their bookkeeping processes, allowing them to concentrate on growing their businesses rather than getting bogged down by administrative tasks. Targeted primarily at small businesses, Xero caters to a diverse audience that includes entrepreneurs, freelancers, and accounting firms. The platform is particularly beneficial for those who seek to simplify financial management while ensuring compliance with regional tax regulations. Xero's innovative features, such as JAX (Just Ask Xero), an AI financial superagent, enhance the user experience by providing real-time insights and automating routine tasks. This allows users to create quotes, send invoices, and reconcile bank transactions through natural language commands, making financial management more accessible and efficient. One of the key features of Xero is its ability to automate data ingestion from various sources, including banks and e-commerce platforms. This functionality significantly reduces the time spent on manual data entry, with many users reporting an average savings of six hours per month. Additionally, Xero's smart bank reconciliation adapts to user patterns, simplifying the bookkeeping process to a straightforward click-to-confirm operation. This level of efficiency not only saves time but also enhances accuracy in financial reporting. Xero also prioritizes cash flow management, a critical aspect for any business. Users can create customizable online invoices equipped with integrated "Pay Now" buttons, which facilitate faster payments. Coupled with automated payment reminders, Xero helps businesses reduce the time spent on collections, allowing them to focus on revenue generation. Furthermore, Xero's tools are designed to simplify tax compliance across various jurisdictions, making it easier for users to navigate the complexities of tax regulations. The platform is supported by a robust ecosystem of over 1,000 third-party applications and a global directory of certified accountants and bookkeepers. This connectivity ensures that users have access to specialized tools for inventory management, customer relationship management, and financial advice tailored to their specific needs. With a customer support team rated highly by new users, Xero provides the assurance and assistance necessary for businesses to operate confidently in their financial endeavors.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 1,580

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Accounting:** 8.9/10 (Category avg: 8.7/10)
- **Payments:** 8.7/10 (Category avg: 8.6/10)
- **Management:** 8.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Xero](https://www.g2.com/sellers/xero-390f429b-8d4b-4170-a85d-f071f0cc536d)
- **Company Website:** https://www.xero.com
- **Year Founded:** 2006
- **HQ Location:** Wellington
- **Twitter:** @Xero (77,564 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/50780/ (6,169 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Accountant
  - **Top Industries:** Accounting, Information Technology and Services
  - **Company Size:** 69% Small-Business, 34% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (851 reviews)
- Invoice Management (366 reviews)
- Transactions (314 reviews)
- Efficiency (304 reviews)
- Simple (279 reviews)

**Cons:**

- Missing Features (319 reviews)
- Limited Options (173 reviews)
- Limited Customization (142 reviews)
- Accounting Limitations (134 reviews)
- Poor Customer Support (121 reviews)

### 6. [Stampli](https://www.g2.com/products/stampli/reviews)
  Stampli is the stress-free finance operations platform. Its AI-driven procure-to-pay solution runs processes from request through payment while remaining fully aligned to the ERP as the system of record, mirroring charts of accounts, entities, dimensions, and approval hierarchies without requiring ERP rework or forcing teams into rigid process models. Rather than adding AI on top of legacy infrastructures, Stampli has embedded intelligence directly into how work happens since being founded in 2015. Stampli AI operates across the full procure-to-pay lifecycle to extract data, code transactions, route approvals, match invoices, handle exceptions, and preserve institutional knowledge. That intelligence has been trained on billions of real-world transactions across $150 billion in annual spend, continuously improving with every correction across thousands of customer environments. The platform delivers end-to-end capabilities across procurement, accounts payable, vendor management, payments, and corporate cards. More than 1,800 businesses trust Stampli to process their finances accurately and efficiently. As volume, entities, and complexity increase, Stampli absorbs growth without proportional headcount, driving faster processing, leaner operations, and smarter spending with full visibility, control, and audit-ready accuracy.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 1,896

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Accounting:** 9.0/10 (Category avg: 8.7/10)
- **Payments:** 8.9/10 (Category avg: 8.6/10)
- **Management:** 9.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Stampli](https://www.g2.com/sellers/stampli)
- **Company Website:** https://www.stampli.com
- **Year Founded:** 2015
- **HQ Location:** Mountain View, California
- **Twitter:** @stampli (9,176 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5273577/ (305 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Controller, Staff Accountant
  - **Top Industries:** Accounting, Hospital & Health Care
  - **Company Size:** 61% Mid-Market, 27% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (669 reviews)
- Invoicing (350 reviews)
- Intuitive (307 reviews)
- Efficiency (300 reviews)
- Customer Support (289 reviews)

**Cons:**

- Invoice Issues (159 reviews)
- Missing Features (130 reviews)
- Approval Issues (119 reviews)
- Technical Issues (106 reviews)
- Invoicing Issues (104 reviews)

### 7. [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews)
  Workday Financial Management is native cloud and AI powered solution that unifies core finance functions that super charges processes while delivering real-time insight, control, and adaptability. From transaction processing to reporting and planning, it helps organizations operate at scale, close faster, and make smarter decisions—all on a single global platform.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 214

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Accounting:** 8.7/10 (Category avg: 8.7/10)
- **Payments:** 8.8/10 (Category avg: 8.6/10)
- **Management:** 8.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Workday](https://www.g2.com/sellers/workday)
- **Company Website:** https://www.workday.com
- **Year Founded:** 2005
- **HQ Location:** Pleasanton, CA
- **Twitter:** @Workday (52,257 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/17719/ (23,943 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Financial Services, Accounting
  - **Company Size:** 53% Enterprise, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (28 reviews)
- Integrations (9 reviews)
- Learning (7 reviews)
- Navigation Ease (7 reviews)
- User Interface (7 reviews)

**Cons:**

- Not User-Friendly (9 reviews)
- Learning Curve (8 reviews)
- Complexity Issues (6 reviews)
- Not Intuitive (6 reviews)
- Complex Processes (5 reviews)

### 8. [Zoho Invoice](https://www.g2.com/products/zoho-invoice/reviews)
  Zoho Invoice is a 100% free cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses, and accepting online payments. Key features include project billing, time tracking, reporting, customizable templates, and a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep track of their invoice history. - Managing customers and item information Zoho Invoice helps you maintain all of your customer and item information in one place. Details such as basic contact information, billing and shipping addresses, and tax information can be added to each customer. Similarly, details such as the selling price and product description can be added for each item. When you create transactions, all you have to do is select the right customer and items, and the system takes care of the rest. - Seamless invoicing Zoho Invoice makes managing and monitoring invoices easy. With its intuitive interface, you can create and send invoices with just a few clicks. It gives you the ability to personalize and brand your invoices with pre-designed templates. All the invoices you create are stored and can be referenced or used later as you need them. Besides invoices, you can use Zoho Invoice to create quotes, retainers for advance payments, credit notes for sales returns, and more. - Time tracking Zoho Invoice lets you track time effortlessly and bill your clients for hours spent on your projects. Once you invite users to your projects, they can log hours from their mobile device or desktop. - Payment collection Zoho Invoice offers integrations with 10+ payment gateways to help you collect payments on time. Payments collected through offline payment modes such as cash or checks can be recorded easily too. Payment reminders can be sent automatically, and your users can always keep track of their customers' payments. - Expense tracking Zoho Invoice makes it easier for you to track your expenses—whether they're regular office expenses, mileage expenses, or reimbursable expenses incurred on behalf of customers. You can classify the expenses under different categories to make it easier to review them, and capture expense receipts right from your mobile device and attach them to your expenses. - Client portal The Client portal in Zoho Invoice is a self-service area where your customers can view and update their billing information, view and accept estimates, pay for your invoices, and download statements. If you offer live chat support, your customers can initiate a chat request right from the portal. The whole experience is designed to make it as easy as possible for your customers to get what they need, leaving you free to focus on your business. - Reports Zoho Invoice supports over 30 reports to give you detailed insights into the financial health of your business. With these real-time reports, you can track key metrics such as best-selling products, invoice statuses, pending payments, and more.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 349

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Accounting:** 8.7/10 (Category avg: 8.7/10)
- **Payments:** 8.7/10 (Category avg: 8.6/10)
- **Management:** 9.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,251 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 86% Small-Business, 10% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (16 reviews)
- Invoicing (12 reviews)
- Invoicing Ease (12 reviews)
- Simple (6 reviews)
- User Interface (6 reviews)

**Cons:**

- Missing Features (3 reviews)
- Billing Issues (2 reviews)
- Limited Customization (2 reviews)
- Poor Customer Support (2 reviews)
- Approval Process Issues (1 reviews)

### 9. [Tipalti](https://www.g2.com/products/tipalti/reviews)
  The only solution to automate your end-to-end payables process. Pick and choose from connected suite of solutions for accounts payable, global payments, procurement and employee expenses, helping eliminate 80% of your manual workload and close the books 25% faster. Tipalti enables you to easily onboard suppliers, partners, and freelancers, streamline PO generation, accelerate approvals, eliminate invoice entries, and make fast global payments to 196 countries in local currency. Also includes global tax compliance, 2 & 3-way PO matching, multi-entity support, OCR invoice scanning, employee expenses, physical and virtual cards Enjoy instant reconciliation with ERP integrations that include NetSuite, Quickbooks, Xero and Sage Intacct. We do all this while maintaining 98% customer satisfaction and working with some of the world's fastest-growing companies like Amazon Twitch, ClassPass, GoPro, GoDaddy, Twitter, Roblox, and Zola.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 393

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Accounting:** 8.4/10 (Category avg: 8.7/10)
- **Payments:** 8.6/10 (Category avg: 8.6/10)
- **Management:** 8.2/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Tipalti](https://www.g2.com/sellers/tipalti)
- **Company Website:** https://tipalti.com
- **Year Founded:** 2010
- **HQ Location:** Palo Alto, CA
- **Twitter:** @tipalti (2,430 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1770643/ (1,127 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Controller, Accounting Manager
  - **Top Industries:** Marketing and Advertising, Accounting
  - **Company Size:** 60% Mid-Market, 33% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (89 reviews)
- Efficiency (56 reviews)
- Customer Support (51 reviews)
- Helpful (48 reviews)
- Time-saving (46 reviews)

**Cons:**

- Payment Issues (23 reviews)
- Missing Features (21 reviews)
- Poor Customer Support (20 reviews)
- Delays (17 reviews)
- Poor Reporting (17 reviews)

### 10. [Certinia Financial Management Cloud](https://www.g2.com/products/certinia-financial-management-cloud/reviews)
  Certinia FM Cloud: The Engine for Financial Certainty Streamline, simplify, and automate your financial management on the Salesforce platform. Our services-centric FM Cloud software provides a unified information infrastructure, automated billing processes, and connected financial intelligence to move your organization from reactive accounting to a predictive financial engine. Accounting & Finance Automate your financial operations and tackle routine tasks in a few clicks. Generate real-time financial analysis and impeccable compliance reports. Subscription & Usage Billing Whether you deal in time and materials, subscription-based contracts, or fixed-fee services, any billing model can be accommodated. Centralize and manage limitless revenue models tailored to your customers’ needs, not system constraints, while reducing Time-to-Revenue. Revenue Management Automate revenue and cost schedules for a faster period-end close. Eliminate error-prone spreadsheets with automated workflows that ensure compliance with ASC 606 and IFRS 15. Simplify complex recognition processes, streamline audits, and increase operational efficiency. Financial Planning & Analysis Accelerate planning cycles with core financials and analytics on a single platform. Build dynamic, accurate plans and stress-test scenarios to better anticipate spend and generate budgets with audit trails of all the changes being made. Perform FP&A to inform agile, strategic decision-making. Procurement Manage and analyze the procurement of goods and services across your organization. Enforce spend policies, source suppliers, and identify savings while controlling maverick spend through automated workflows and 2- or 3-way invoice matching. Order & Inventory Management Simplify the fulfillment of goods and services with a true opportunity-to-cash solution. Get flexible pricing, views into upsell opportunities, and margin at a line level, ensuring your financial truth is defined by your project outcomes. FM Cloud Analytics & Reporting Increase revenue with business insights generated by data-centric architecture. Find intelligence on project profitability to increase margins and improve overall business predictability through automated, service-centric analytics. FM Cloud Communities Reduce DSO and streamline customer service. Connect customers and partners with experts, information, and each other. Collaborate, share data, e-invoice, and enable instant digital payments.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 418

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10)
- **Accounting:** 8.3/10 (Category avg: 8.7/10)
- **Payments:** 7.9/10 (Category avg: 8.6/10)
- **Management:** 8.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Certinia](https://www.g2.com/sellers/certinia)
- **Company Website:** https://certinia.com/
- **Year Founded:** 2009
- **HQ Location:** Austin, TX
- **Twitter:** @CertiniaInc (12,233 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/certinia/ (943 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Accountant, Controller
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 65% Mid-Market, 23% Small-Business


#### Pros & Cons

**Pros:**

- Integrations (3 reviews)
- Accounting Management (2 reviews)
- Cloud-Based (2 reviews)
- Customer Service (2 reviews)
- Customer Support (2 reviews)

**Cons:**

- Learning Curve (4 reviews)
- Complexity (2 reviews)
- Learning Difficulty (2 reviews)
- Access Restrictions (1 reviews)
- Account Setup Difficulty (1 reviews)

### 11. [Zoho Books](https://www.g2.com/products/zoho-books/reviews)
  Zoho Books is a robust accounting platform designed for growing businesses, offering a comprehensive suite of features to streamline your financial management. With Zoho Books, you can efficiently track payables and receivables, customise invoices, and set up automated payment reminders for your clients. The platform allows you to connect and reconcile bank accounts, fetching and matching transactions seamlessly. Zoho Books also includes customer and vendor portals, making it easy for all parties to keep track of their transactions with you. Payment gateways integrated within the platform provide your customers with multiple reliable payment methods, ensuring hassle-free payments. The user-friendly interface simplifies navigation for you and your team, enhancing productivity. With over 70 detailed reports, Zoho Books offers valuable insights into your financial health. Security is a top priority, and Zoho Books safeguards your data and privacy with stringent access controls, ensuring only authorized users can access your information. The free mobile app keeps you updated with your financial transactions on the go, providing flexibility and convenience. Zoho Books is an all-in-one platform equipped with every feature a business needs to manage its accounting tasks and organise transactions effectively.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 311

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Accounting:** 9.0/10 (Category avg: 8.7/10)
- **Payments:** 8.9/10 (Category avg: 8.6/10)
- **Management:** 8.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,251 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Account Executive
  - **Top Industries:** Accounting, Information Technology and Services
  - **Company Size:** 70% Small-Business, 23% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (35 reviews)
- Invoice Management (19 reviews)
- Easy Setup (11 reviews)
- User Interface (11 reviews)
- Tax Management (10 reviews)

**Cons:**

- Missing Features (15 reviews)
- Poor Customer Support (11 reviews)
- Expensive (4 reviews)
- Learning Curve (4 reviews)
- Limited Customization (4 reviews)

### 12. [FreshBooks](https://www.g2.com/products/freshbooks/reviews)
  FreshBooks is software that simplifies the complicated world of bookkeeping and accounting. With FreshBooks, you can run your billing, books, and payroll all from one platform—no complicated spreadsheets or convoluted software. With FreshBooks, you’ll save time and get peace of mind. • Run your billing, books, and payroll on the same platform. • Build invoices in seconds and get paid twice as fast. • Create reports that allow you to see the health of your business instantly. • Stay organized for tax time and compliant with tax regulations. • Collaborate with clients, manage billing, and track project profitability.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 949

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Accounting:** 7.9/10 (Category avg: 8.7/10)
- **Payments:** 8.4/10 (Category avg: 8.6/10)
- **Management:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [FreshBooks](https://www.g2.com/sellers/freshbooks)
- **Company Website:** https://www.freshbooks.com/
- **Year Founded:** 2003
- **HQ Location:** Toronto
- **Twitter:** @freshbooks (28,108 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/116468/ (387 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Founder
  - **Top Industries:** Marketing and Advertising, Information Technology and Services
  - **Company Size:** 81% Small-Business, 9% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (154 reviews)
- Invoice Management (80 reviews)
- Invoicing (80 reviews)
- Customer Support (69 reviews)
- Simple (60 reviews)

**Cons:**

- Missing Features (57 reviews)
- Invoicing Issues (33 reviews)
- Expensive (28 reviews)
- Limited Features (28 reviews)
- Pricing Issues (28 reviews)

### 13. [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  QuickBooks helps you organize your business finances all in one place so you can complete your frequent tasks in fewer steps. Easily get set up, learn and use. No accounting knowledge is necessary and you can quickly import your data from a spreadsheet. Easily create invoices and manage expenses. And, QuickBooks ensures you’ll have reliable records for tax time. Have questions? Step-by-step tutorials show you how to create invoices, record expenses and more. Includes a 60 day money-back guarantee.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 1,702

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Accounting:** 9.0/10 (Category avg: 8.7/10)
- **Payments:** 9.0/10 (Category avg: 8.6/10)
- **Management:** 9.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Intuit](https://www.g2.com/sellers/intuit)
- **Year Founded:** 1983
- **HQ Location:** Mountain View, California
- **Twitter:** @Intuit (80,584 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1666/ (17,722 employees on LinkedIn®)
- **Ownership:** VIE:INTU

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Office Manager
  - **Top Industries:** Accounting, Construction
  - **Company Size:** 80% Small-Business, 15% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (19 reviews)
- Accounting Management (10 reviews)
- Comprehensive Features (8 reviews)
- Reporting Features (8 reviews)
- Customization (7 reviews)

**Cons:**

- Limited Features (12 reviews)
- Missing Features (9 reviews)
- Expensive (6 reviews)
- Poor Customer Support (6 reviews)
- Limited Customization (5 reviews)

### 14. [Zuora](https://www.g2.com/products/zuora-zuora/reviews)
  Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 291

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.9/10)
- **Accounting:** 8.5/10 (Category avg: 8.7/10)
- **Payments:** 8.2/10 (Category avg: 8.6/10)
- **Management:** 8.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Zuora](https://www.g2.com/sellers/zuora)
- **Year Founded:** 2007
- **HQ Location:** Redwood City, California
- **Twitter:** @Zuora (19,020 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/229978/ (1,633 employees on LinkedIn®)
- **Ownership:** NYSE: ZUO

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 52% Mid-Market, 39% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (15 reviews)
- Billing Management (10 reviews)
- Subscription Management (7 reviews)
- Automation (6 reviews)
- Efficiency (6 reviews)

**Cons:**

- Difficult Learning (7 reviews)
- Learning Difficulty (6 reviews)
- Learning Curve (5 reviews)
- Complex Features (4 reviews)
- Complexity (4 reviews)

### 15. [Vartana, a Capchase company](https://www.g2.com/products/vartana-a-capchase-company/reviews)
  Vartana, a Capchase company, is an AI-powered B2B enterprise sales and financing platform that enables vendors to close deals at lightning-fast speeds by offering automated credit approvals, flexible payment terms, and a smooth checkout experience. Vartana helps vendors easily configure deals directly from their CRMs like Salesforce, HubSpot, Microsoft Dynamics, and Zoho. Vartana's automation helps vendors seamlessly craft payment options that align with their customer’s needs and close fast. Founded in 2020 by Kush Kella and Ahmed Sharif, acquired by Capchase in 2025.  Learn more: https://www.capchase.com/blog/capchase-acquires-vartana


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 24

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Accounting:** 9.7/10 (Category avg: 8.7/10)
- **Payments:** 9.6/10 (Category avg: 8.6/10)
- **Management:** 9.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Capchase](https://www.g2.com/sellers/capchase)
- **Year Founded:** 2020
- **HQ Location:** New York, New York
- **Twitter:** @Capchase (2,430 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/capchase/ (101 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software
  - **Company Size:** 79% Enterprise, 17% Mid-Market


### 16. [AdSuite](https://www.g2.com/products/adsuite/reviews)
  AdSuite's Converged Billing is a comprehensive solution tailored for media publishers, designed to streamline and enhance billing operations across various platforms. This advanced system ensures precision in every transaction, accommodating diverse billing models such as impression-based and spot-based billing. By automating complex processes, it eliminates errors, reduces manual efforts, and enhances financial accuracy, providing a solid foundation for financial excellence in the media industry. Key Features and Functionality: - Billing Engine: A sophisticated engine that handles diverse billing models with precision, ensuring accurate and efficient transaction processing. - PDF & EDI Generator: Efficiently creates converged, cross-platform invoices, summaries, statements, and other financial documents tailored to specific needs, enhancing document generation speed and accuracy. - Reports & Insights: Provides actionable insights through comprehensive reporting, enabling informed decision-making and strategic planning by offering a clear view of financial and campaign delivery landscapes. - Client & Order Management: Simplifies complex operations by offering a centralized hub for managing clients and orders, streamlining workflows from order creation to delivery, and reducing manual efforts. Primary Value and User Solutions: AdSuite's Converged Billing addresses the unique challenges faced by media publishers by automating and integrating billing processes across multiple platforms. It eliminates manual errors, enhances financial accuracy, and provides comprehensive insights into financial and operational performance. By streamlining client and order management, it reduces operational complexity, allowing media companies to focus on strategic growth and delivering value to their clients. This solution empowers media organizations to navigate the complexities of the industry with confidence and efficiency.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 144

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10)
- **Accounting:** 8.9/10 (Category avg: 8.7/10)
- **Payments:** 8.3/10 (Category avg: 8.6/10)
- **Management:** 8.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Audience Platform](https://www.g2.com/sellers/audience-platform)
- **Year Founded:** 2019
- **HQ Location:** Miami, Florida
- **LinkedIn® Page:** https://www.linkedin.com/company/audience-platform/ (6 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Marketing and Advertising, Information Technology and Services
  - **Company Size:** 61% Small-Business, 23% Mid-Market


#### Pros & Cons

**Pros:**

- Features (6 reviews)
- Customer Support (4 reviews)
- Ease of Use (4 reviews)
- Automation (3 reviews)
- Integrations (3 reviews)

**Cons:**

- Complex Processes (1 reviews)
- Confusing Interface (1 reviews)
- Expensive (1 reviews)
- High Fees (1 reviews)
- Integration Issues (1 reviews)

### 17. [LogiSense](https://www.g2.com/products/logisense/reviews)
  LogiSense is a cloud-based billing platform, specifically designed for today’s usage-based economy. Its built-in flexibility allows businesses to offer customers a wide variety of usage and subscription options; no configuration scenario is too complex. This ground-breaking subscription-based billing and real-time usage rating solution allows companies to diversify products and services, increase operational efficiency, exercise control over changes in the industry and, of course, enjoy a growing and satisfied customer base. LogiSense is an API-first platform based on a microservices architecture at scale, exposed via a transactional RESTful API interface. Features include advanced sharing and pooling and geographic zone-based pricing with deal-specific overrides, as well as automated contract enforcement which negates the manual review of each billing cycle. Learn how LogiSense can enrich your business.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 38

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Accounting:** 7.0/10 (Category avg: 8.7/10)
- **Payments:** 8.8/10 (Category avg: 8.6/10)
- **Management:** 8.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [LogiSense](https://www.g2.com/sellers/logisense)
- **Year Founded:** 1998
- **HQ Location:** Cambridge, Ontario
- **LinkedIn® Page:** https://www.linkedin.com/company/56039/ (63 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Telecommunications
  - **Company Size:** 42% Mid-Market, 32% Small-Business


### 18. [Accelo](https://www.g2.com/products/accelo/reviews)
  Accelo is used and loved by professional service businesses around the world to manage their business operations, profitably. The end-to-end cloud-based platform manages all aspects of a deal, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing, and more, regardless of where you are. With an emphasis on time and money, the professional services automation suite gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities, and work centralized in a single platform, you always know where things are without having to ask for a status update. Accelo streamlines workflows and increases efficiency across the business and teams to enhance visibility and coordination, helping leaders run the business and professionals focus on the most important work. By harnessing powerful automation, managers can easily deliver projects on time and within budget. Accelo's up-to-date and secure analytics give leaders the confidence to make smart decisions, ensuring the growth and prosperity of the business.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 539

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Accounting:** 6.9/10 (Category avg: 8.7/10)
- **Payments:** 6.3/10 (Category avg: 8.6/10)
- **Management:** 6.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Accelo](https://www.g2.com/sellers/accelo)
- **Company Website:** https://www.accelo.com/
- **Year Founded:** 2011
- **HQ Location:** Denver, Colorado
- **Twitter:** @accelo (2,982 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/6652457/ (79 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Project Manager, Director
  - **Top Industries:** Marketing and Advertising, Information Technology and Services
  - **Company Size:** 76% Small-Business, 21% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (35 reviews)
- Project Management (29 reviews)
- Efficiency (26 reviews)
- Client Management (25 reviews)
- Task Management (25 reviews)

**Cons:**

- Missing Features (20 reviews)
- Learning Curve (19 reviews)
- Limited Features (16 reviews)
- Limited Customization (13 reviews)
- Complexity (12 reviews)

### 19. [AvidXchange](https://www.g2.com/products/avidxchange/reviews)
  Founded in 2000, AvidXchange is a leading provider in accounts payable (AP) automation, offering intelligent AP software and payment solutions specifically designed for mid-market businesses and their suppliers. With 25 years of industry experience, AvidXchange modernizes the way businesses manage their expenses and payments by offering AI-enhanced software coupled with support from experts. Our solutions support key industries such as real estate, construction, community association management, healthcare, education, hospitality, professional services, financial services, and media. Our Customers & Solutions Empowering over 8,500 growth-driven businesses, AvidXchange increases efficiency, control, and visibility in financial operations and has securely processed payments to more than 1.3 million suppliers through its proprietary payment network over the past five years. With more than 265 integrations, AvidXchange allows you to automate your AP without changing your current accounting system. Increase efficiency, visibility, and control in your AP process. Learn more at avidxchange.com


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 314

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10)
- **Accounting:** 8.5/10 (Category avg: 8.7/10)
- **Payments:** 8.2/10 (Category avg: 8.6/10)
- **Management:** 7.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [AvidXchange](https://www.g2.com/sellers/avidxchange-227778cf-ee73-41b9-9b35-88a92621e9e4)
- **Company Website:** https://www.avidxchange.com/
- **Year Founded:** 2000
- **HQ Location:** Charlotte, NC
- **Twitter:** @AvidXchange (2,667 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/avidxchange-inc- (1,760 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Accounts Payable, Accounts Payable Manager
  - **Top Industries:** Real Estate, Accounting
  - **Company Size:** 50% Mid-Market, 41% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (25 reviews)
- Time-saving (16 reviews)
- Efficiency (15 reviews)
- Accounts Payable (14 reviews)
- Invoicing (13 reviews)

**Cons:**

- Poor Customer Support (12 reviews)
- Delays (10 reviews)
- Payment Issues (10 reviews)
- Vendor Management (7 reviews)
- Invoicing Issues (5 reviews)

### 20. [mHelpDesk](https://www.g2.com/products/mhelpdesk/reviews)
  Win more jobs with mhelpDesk. Get organized and grow your business with mHelpDesk. 10,000+ businesses have already made the switch.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 131

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.9/10)
- **Accounting:** 8.3/10 (Category avg: 8.7/10)
- **Payments:** 10.0/10 (Category avg: 8.6/10)
- **Management:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [mHelpDesk](https://www.g2.com/sellers/mhelpdesk)
- **HQ Location:** Fairfax, VA
- **Twitter:** @mHelpDesk (1,453 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1409167/ (16 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Education Management
  - **Company Size:** 44% Small-Business, 34% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)
- User-Friendly (1 reviews)

**Cons:**

- Feature Limitations (1 reviews)
- Integration Issues (1 reviews)
- Missing Features (1 reviews)
- Poor Customer Support (1 reviews)
- Poor Support (1 reviews)



## Parent Category

[Accounting & Finance Software](https://www.g2.com/categories/accounting-finance)



## Related Categories

- [Invoice Management Software](https://www.g2.com/categories/invoice-management)
- [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)
- [Subscription Billing Software](https://www.g2.com/categories/subscription-billing)



---

## Buyer Guide

### What You Should Know About Billing Software

### What is Billing Software?

Billing and invoicing software provides a range of functionality that is critical to collecting revenue, the end goal for all successful businesses. These billing solutions may vary in breadth of capabilities or target different professions and business sizes, but each offers the ability to streamline and automate the invoice and billing workflow. Collecting payments from customers can be a struggle, so improving the billing process and increasing the ease of collection to help ensure timely payments is always beneficial.

Billing software allows users to build an invoice that will eventually be sent to a customer to collect payment. Often, billing solutions offer pre-built invoice templates for users who are looking for basic, straightforward invoice layouts. They may also offer an invoice creator for companies interested in building out custom invoices, which can be branded and personalized to fit a company’s criteria. Once the invoice is built, users may choose to print and mail the invoice; however, online invoicing is more widely used in today’s business world.

Users can set invoice reminders that alert the customer that a payment due date is approaching, making sure that they are aware of what they owe and helping get ahead of the collection process. Customers can reply to payment requests on the spot, either through a payment gateway or directly through the invoice, with a variety of different payment methods. This includes credit card or other forms of electronic payments, which can be set up to recur monthly or on a subscription basis.

For project- and service-based companies, time tracking functionality is offered to record hours worked and to bill for those hours accordingly. Hourly rates can be adjusted based on the project or employee; expenses associated with said project and employee can be documented as well. Once that information is recorded, invoices can be sent and payments collected.

Billing fits into the overall accounting software ecosystem, and is just one aspect of financial management. These solutions generally integrate with other accounting, ERP, or CRM tools for greater insights and transparency into business processes. As a business grows its customer base, billing software provides one central location for all invoice and collection needs, allowing businesses to stay organized and on top of their finances and overall revenue management.

### Why Use Billing Software?

The reasons for using billing software appear simple at first; in actuality, billing solutions provide a breadth of advantages for accounting departments and businesses. The business problems that billing and invoice software solve range from basic organization of invoices, to automated collection, simpler record keeping and tracking, and even improved customer relations.

**Improved Organization –** When a business has multiple customers, it can be challenging to keep track of all invoices. That’s where billing and invoice software comes in to play. Billing solutions provide one central location for all invoices, so accountants are never scrambling to find documentation surrounding paid or unpaid bills. This billing hub ensures that businesses can better keep track of all customers and where they stand with their payments. This helps businesses improve customer relationships through the ability to routinely follow up and request payments when they are due. It also helps accounts receivable departments track all incoming finances for better overall accounting. If a business is not using a payment management system, such as a billing and invoicing software, then accounting departments will be spending hours just attempting to organize invoices, let alone make sense of them.

**Billing Automation –** Before billing automation, businesses would usually have to create invoices in a basic document creation software (such as Microsoft Word), print the invoice, and mail it to a customer. That customer would usually have to write a check and mail it back to the business. However, billing and invoice software allows users to automate this process from start to finish. Users can create invoices online and send them to customers instantly via email or a client portal. This online invoicing allows customers to then pay instantly through the application, and the business receives its money instantly. This automation saves businesses time and effort, and allows for increased tracking capabilities. The biggest business problem being solved with billing automation is attempting to eliminate late or missed payments by customers. By doing so, businesses can collect money on time and help improve revenue growth month over month, quarter over quarter, and year over year for increased valuation.

**Easier Record Keeping and Tracking –** By integrating billing and invoice software with accounting software, users can easily keep track of end-to-end accounting records. Billing software specifically tracks all expenses and records from invoice creation to the payment by the customer. This provides more transparency for businesses and allows for accurate accounting through the end of the billing cycle. These solutions also provide insights into the financial standing of customers, which is a huge benefit when customers are set up for subscription billing.

**Improved Customer Relations –** Sending prompt alerts for customers with outstanding balances is not only a good way to ensure timely payments; it is also a way to reach out and build customer relationships. One might believe that these notifications are agitating, but in reality, customers want to pay on time, so being proactive in this scenario is helpful. Additionally, client portals offer a way for accountants on both sides of the invoice to quickly converse as well as a way for companies to provide quick customer service. By staying on top of billing inquiries, businesses can maintain positive relationships with customers and receive timely payments.

### Who Uses Billing Software?

Billing and invoicing software is used by a number of different employees within an organization. The main role that utilizes billing solutions are accountants. An accountant is a broad title, but often in-house accountants are in charge of accounts payable and accounts receivable, meaning they are required to collect payments from customers. Those specifically tasked with collection may be considered billing coordinators or collection specialists. Some larger enterprises may employ billing analysts to help forecast and budget based on billing and revenue history.

For professional services, a project manager may be in charge of invoicing customers. This is done based on specific projects, how much time was spent on a project, and the hourly cost for the customer. The project manager may be tasked with working with the customer and ensuring timely payments come in, regardless of the progress of the project.

In the health care world, medical billers and coders are in charge of collected outstanding payments. This is a much more complex and regulated form of billing collection due to insurance claims and the complications included with that side of the business. For smaller, private practices, the doctor or the office administrator may be in charge of filing insurance claims and collecting payments. Other practices may outsource to medical billing services.

Small-business owners may be the ones in charge of collecting payments if the company is not large enough to have its own accounting team. Often, these users will have a small-business accounting tool that offers online invoicing and invoice templates. These solutions are built for those that do not have the expertise of accountants or collection specialists.

### Kinds of Billing Software

**Medical billing software –** [Medical billing software](https://www.g2.com/categories/medical-billing) is used by hospitals, physicians’ offices, home health care facilities, and other medical institutions to create, distribute, and manage bills and invoices for the services they provide to patients.

Due to the unique industry requirements of the medical industry, and to encourage compliance with medical privacy regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), it is recommended that medical institutions utilize [medical billing software solution](https://www.g2.com/categories/medical-billing) rather than more general billing and invoicing software that can be used across any industry. These tools offer specific functionality that is especially helpful to medical billers and coders, who need to code patient charts following treatment and initiate insurance claims.

Medical billing tools are often set up to easily integrate with other tools that are fundamental to running a hospital or medical practice, such as [EHR tools](https://www.g2.com/categories/ehr) and [medical practice management software](https://www.g2.com/categories/medical-practice-management). Medical practice management tools also often include native billing and invoicing features, eliminating the need for a standalone medical billing tool. The decision of whether to use a standalone medical billing product or a medical practice management tool depends largely on the number of physicians, patients, and procedures conducted within the practice, with mid- to large-scale offices or practices being at the level of maturity to consider a more all-encompassing tool.

**Legal billing software –** [Legal billing software](https://www.g2.com/categories/legal-billing) is a critical and foundational tool for any law firm. This software enables attorneys to calculate billable hours and generate invoices to ensure payment is being requested for services provided. Legal billing software can be used by lawyers working independently, entire law firms, or by legal departments within a larger organization.

Law firms typically bill hourly, and as such time tracking features are important to look out for in this type of billing and invoicing software. These tools provide legal-focused billing features such as retainer-fee and split-fee functionality as well as the ability to create user standards based on the job role of the person whose time is being billed. Additionally, they provide native activity coding features that align directly with the American Bar Association’s uniform task-based activity codes. Automating the uniformity of billing information helps to more easily serve clients and companies who want to track legal cost benchmarks or more closely track legal expenses. What would have been a largely manual administrative task in the past, or with more general billing tools, becomes streamlined and automated with legal billing software.

The type of legal billing software that is right for you or your business will largely depend on the type of legal operation you run. Solo practitioners, small firms, and large firms will all have varying needs when it comes to the features of legal billing and invoicing software. Legal billing features are often included in [legal practice management software](https://www.g2.com/categories/legal-practice-management), which provide tools to manage the daily operations of a law firm (including functionality for case management and client management, among other features) in addition to legal billing.

**Billing software for small businesses –** In a small business, time is one of the most valuable resources, and accounting teams could always use more of it. Small businesses often rely on a single accountant, or small team, to manage billing and invoicing, accounts payable and receivable, and balancing the company’s general ledger, among myriad other tasks to keep finances in order. [Invoicing software for small business](https://www.g2.com/categories/billing?segment=small-business)can help ease some of the strain when it comes to streamlining billing and collection processes.

To keep a small business afloat, efficient, closely monitored billing practices are a must. These tools frequently offer features for time tracking, invoice due dates and reminders, tax calculators, and more. These automations, templatized tasks, and reminders help a busy accountant who is potentially stretched thin. Invoicing software for small businesses is typically a point solution (a tool that only provides billing features), but there are also [small-business accounting tools](https://www.g2.com/categories/small-business-accounting) which introduce automations into a small business’ end-to-end financial management process, including the billing and collections process.

There are a number of free invoicing software products, or products which offer a free trial, that can be beneficial to a smaller company that is just starting out and either doesn’t know the extent of tools needed or is looking to limit expenses. These offerings are typically stripped-down versions with a heavy focus on simplicity and ease of use.

**Inventory-based billing software –** Companies that sell physical goods may want to consider purchasing an inventory-based billing software tool. As mentioned above, many billing software products are geared toward billing hours or for services. However, companies that maintain an inventory and sell goods may want to consider an inventory-based billing tool with features specific to their use case.

### Billing Software Features

Billing and invoicing software features have many benefits; however, most tie back to the simple solution that these products help minimize late or missed payments, as well as optimize and automate the overall collection process. The following are all reasons why businesses should adopt billing software:

**Invoice creation –** Billing software offers users easy and simple invoice creation, whereas prior to billing software, users were required to build out each invoice manually. Instead of this labor-intensive process, invoice templates in billing software enable fast and streamlined invoice creation. By providing pre-built invoice templates, users can quickly create an invoice to be sent off to a customer.

If one wishes to customize an invoice, they can include a variety of personalized information, such as a logo, business address, company branded colors, and any other necessary information required in the form. Additional invoice information may include receipts to prove expenses and tax rates, among other fields. Each of these customizations helps make sure a business receives all the formal information required to bill a customer.

**Online invoicing –** Prior to billing software, businesses had to not only manually create their invoices, but also send them through the mail. This would take a considerable amount of time and make collections for end of month, end of quarter, and end of year time consuming. If a business prefers to print out invoices and mail them, many products offer the ability to print; with the use of billing software, companies can instantly send over an invoice to a customer via online invoicing. This allows simultaneous invoicing to customers all over the world. Businesses can rapidly collect, because customers can submit payment directly through the invoice, no matter their location. This is particularly convenient for global businesses because billing software can record finance records in all currencies and convert to an overall total. The streamlining of the billing process is a major benefit for businesses and a key reason why companies choose billing software.

**Automated reminders –** If a lawyer or a project manager has one client, it might not be a burden to call said client and inquire about paying bills every month; for businesses with hundreds or thousands of clients, it can be a major hassle. Billing software allows users to set up automated alerts that send reminders to customers before their payments are overdue. By setting up these automated alerts for all customers, the accounting team at a company never has to worry about remembering who they have or have not bugged to pay their bills. Additionally, no one has to take the time out of their day to call up and pester a customer for money. These automated reminders help ensure that a business misses less payments from its customers.

**Estimates –** Similar to building invoices, many billing solutions allow users to build estimates through the use of pre-built templates and many customization options. The benefit of creating estimates inside billing software is that if the customer accepts the estimate, the user can turn the estimate into an invoice quickly and seamlessly, without having to recreate all the information on the invoice. By recording estimate history, businesses can track rates of acceptance and re-evaluate pricing and discounting tactics to optimize landing new business.

**Recurring billing –** For long-term customers, businesses can use billing software to set up recurring payments that automatically charge customers in an agreed-upon cadence. If customers have submitted a credit card as preferred payment, it will automatically be run by the business at each correct date. This makes it easier for both the business and customer, since they can worry less about making and receiving the payment and rely on the software to do the work for them. For businesses that use a subscription-based revenue model, these solutions are often considered subscription management software; however, there is some overlap between the two.

**Billable time tracking –** Instead of requiring users to record their billable hours in a spreadsheet or complementary solution, billing software often offers time tracking capabilities. This enables employees to record the exact hours that they work on specific projects and then bill at the rate appropriate to that service. This allows high-level insight into the project as a whole and how much it is costing the client. This functionality is used in PSA software, but offers additional project and resource management capabilities.

**Flexible billing options –** The subscription management features within billing software enhance these solutions by easily offering different pricing package for certain customers and unique billing structures. These flexible pricing options make life easier on sales teams and accountants by providing reasoning, one-off value details, and the level of discount they are providing to customers as a whole.

For professional services or project-based companies, these flexible billing options are very important. Administrators can set billing rates for specific employees or projects instead of having one standard rate across all business units. Additionally, businesses can opt to bill at certain milestones within the project, even if it is not complete. This is particularly convenient when expensing materials for the client. This flexible functionality is prevalent in PSA software.

**Payment tracking and reporting –** When a business has alerted a customer of a required payment and they still do not follow through with their contractual agreements, billing software makes it easy to understand who is lapsing. Instead of digging through spreadsheets or books to know who has and has not paid during that payment period, billing software offers payment reports to get a quick view into customers at fault. Also, these payment reports can provide insights into who has possibly overpaid their invoice and has earned a credit, or which customers require a refund.

**Revenue reporting –** Billing software can help businesses record and track revenue. Often, these solutions integrate with a CRM or accounting tool that helps track end-to-end financial details. By knowing which accounts have paid their bills and the overall financial standing of the company, businesses can build budgets, forecast, and give clear pictures into their revenue status. Billing data can feed into corporate performance management (CPM) tools to help conduct such projections.

**Client portals –** Some billing solutions offer a client portal or a forum for accountants from both parties to communicate with each other to solve problems. Different departments are also provided a centralized location to view and understand billing details. Companies can make payment information and options clear to customers through the methods indicated by the billing software product. In addition to basic communication, a client portal provides a location for customers to see their entire transaction history and any outstanding payments. If a customer needs a copy of a particular invoice or receipt, instead of submitting a request for that document, they can simply download it from their portal. This saves time for both the business and customer. This transparency is also particularly beneficial for project managers who are billing a client for specific tasks or milestones, as well as tracking expenses. The client can have exact insight into the progress of the project and what they are being charged for.

**Mobile billing –** Many billing solutions offer a mobile application so that users can send and receive invoices on the go. This is particularly helpful for service businesses, so that when a project or job is completed the employee can send an invoice immediately upon completion. By sending it from a mobile phone, the employee does not need to record the information after the fact; instead, they send the invoice and receive it on the spot. This is an invaluable time-saver for small businesses.

### Billing Software Trends

The billing software industry has not taken many progressive steps in terms of innovation in recent years; however, some basic trends in the entire software world are relative to billing and invoicing software, including cloud-based and mobile applications, as well as integrations.

In the future, billing solutions may include blockchain technology. Blockchain ledgers would help improve the speed of transactions from business to business. In addition, it would help security concerns by keeping the terms of a contract encrypted, as well as the amount of the transaction private. Blockchain may help billing users optimize ledger recordings by automating the step between billing and general ledger. The payment would be automatically put into a blockchain ledger and the information recorded. This would help improve financial close and make the life of accountants much easier at the end of months, quarters, and years.

### Potential Issues with Billing Software

Any time a company is making transactions, there also runs a risk of error. For billing and invoicing software, these errors may come in a variety of different ways.

**Failed Transactions –** One error may be a failed transaction, where the customer provides a payment but it does not go through. This may happen when the customer is light on cash or something much less concerning occurs, such as an expired credit card. Regardless, this can cause difficulties for accounting teams because they are not receiving the correct amount of funds on time.

**Discounts and Promotions –** Many billing solutions provide flexible payment options, but if these are not communicated properly, customers may pay an incorrect amount. If a sales representative has given an incorrect discount, then this may cause errors. Fortunately, billing solutions usually display how much credit a customer has in the event of overpaying.

**Automatic Billing Issues –** This is more likely to be a concern with subscription management software, but it is relevant to billing solutions as well. If a customer is signed up for automatic billing each month, but for some reason has insufficient funds in their account, then the automatic transaction would be rejected. This again becomes problematic when trying to collect funds by a certain date. Additionally, if a customer is unaware that they are enrolled in recurring billing and is subsequently charged, then they may be unhappy.

### Software and Services Related to Billing Software

There are a number of related software categories that integrate and work in tandem with billing and invoice software. [Accounting software](https://www.g2.com/categories/accounting) is the most obvious of all billing integrations. By connecting billing and accounting software, companies can improve tracking and recording practices and further automate tedious accounting tasks. Smaller companies may choose to utilize [small-business accounting software](https://www.g2.com/categories/small-business-accounting) that offers all necessary accounting functionality for smaller shops, including invoice creation and online invoicing. Additionally, [ERP systems](https://www.g2.com/categories/erp-systems) may provide billing modules within the accounting solutions offered.

[CRM](https://www.g2.com/categories/crm) systems can connect to billing solutions to provide insight into exact accounts and their billing history, as well as denote any outstanding payments they may have. This is convenient because it provides transparency across business units, aligning sales and accounting teams. Sales may also utilize [CPQ software](https://www.g2.com/categories/cpq), which can be impacted by billing in the sense that the quotes provided from a CPQ solution can be turned into an invoice. Again, this helps optimize processes for sales and accounting.

For professional service companies, connecting [time tracking](https://www.g2.com/categories/time-tracking) and billing is critical because they frequently bill hourly. Providing insights into the amount of time an employee put into a specific project and how much they earned for the company based on that time tracking is a crucial business process. Often, time and billing capabilities are combined in [professional services automation (PSA) software](https://www.g2.com/categories/professional-services-automation), which can send invoices directly from the tool.

Subscription management software offers recurring billing functionality for businesses that use a subscription model for revenue. These payments will be processed automatically. This is particularly convenient for e-commerce businesses that rely on yearly or monthly subscriptions.