User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Gusto is a payroll processing and direct deposit payment platform that also handles core HR tasks, tax compliance, and offers features like automated tax filing, self-service onboarding, and project-based tracking.
- Reviewers like Gusto's user-friendly interface, flexibility, and the ability to handle multiple job roles and pay rates, with many appreciating the time-saving features, the clean dashboard, and the quick and efficient onboarding process.
- Users reported issues with Gusto's pricing structure, the need to log in each time after signing out, difficulties with setting up dental benefits, lack of an auto-flag feature for excessive hours, and occasional glitches with customer service chat.
