### Contents - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Awards Management Software Resources ##### Discussions and Reports to expand your knowledge on Awards Management Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Awards Management Software Discussions 0 Question on: Submittable [What is technical support like at Submittable?](/discussions/what-is-technical-support-like-at-submittable) What is technical support like at Submittable? Technical support at Submittable is friendly and fast, and is often a top reason customers cite for loving the platform. On average in 2026, over 80 percent of support tickets were resolved on the first response, and average resolution time was under two hours. Submittable also offers a robust Help Center with many videos. Beyond technical support, Submittable customers have a team supporting them which includes a Customer Success Manager, Implementation Specialist, as well as in some circumstances, Project Management. Answered: Jen Weber on January 27, 2026 [Your answer](/discussions/what-is-technical-support-like-at-submittable/comments/new?remote=true) 0 Question on: Submittable [How does Submittable handle language translation?](/discussions/how-does-submittable-handle-language-translation) How does Submittable handle language translation? Submittable offers translation of all static text within the platform, such as buttons, as well as all program and application information created by program administrators, such as questions on an application (translated by Google). This means that applicants can experience their application in any of 21 supported languages. Submittable does not translate application or other content submitted by applications/awardees. Answered: Jen Weber on January 27, 2026 [Your answer](/discussions/how-does-submittable-handle-language-translation/comments/new?remote=true) 0 Question on: Submittable [Is Submittable out-of-the-box, or does it require customization?](/discussions/is-submittable-out-of-the-box-or-does-it-require-customization) Is Submittable out-of-the-box, or does it require customization? For most customers, Submittable is a completely out-of-the-box, self-service tool. Your implementation specialist will work with you one on one to set up your first program, but you can make changes to it and create all additional programs and cycles completely on your own—no change request tickets required. Submittable also offers a professional services team that extends the capabilities of the platform for clients expecting extremely high volumes or with other unique needs. These can include automations in the review process, funds distribution, or on some occasions, a new feature needed specific to a customer’s workflow. Answered: Jen Weber on January 27, 2026 [Your answer](/discussions/is-submittable-out-of-the-box-or-does-it-require-customization/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/awards-management/resources) - [1](/categories/awards-management/resources) - 2 - [3](/categories/awards-management/resources?discussions_page=3) - [4](/categories/awards-management/resources?discussions_page=4) - [5](/categories/awards-management/resources?discussions_page=5) - [6](/categories/awards-management/resources?discussions_page=6) - [7](/categories/awards-management/resources?discussions_page=7) - [8](/categories/awards-management/resources?discussions_page=8) - [Next ›Next ›](/categories/awards-management/resources?discussions_page=3) ## Awards Management Software Reports Grid® Report for Awards Management Summer 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Awards Management Summer 2026 G2 Report: Grid® Report Small-Business Grid® Report for Awards Management Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Awards Management Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Awards Management Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Awards Management Spring 2026 G2 Report: Momentum Grid® Report Mid-Market Grid® Report for Awards Management Spring 2026 G2 Report: Grid® Report Grid® Report for Awards Management Spring 2026 G2 Report: Grid® Report Grid® Report for Awards Management Winter 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Awards Management Winter 2026 G2 Report: Grid® Report