Best AR Collaboration Tools - Page 2

Adam Crivello
AC
Researched and written by Adam Crivello

AR Collaboration tools are used to train, collaborate, and provide technical support from a remote environment using augmented reality (AR) applications. AR Collab tools are often used to provide remote support in fields such as maintenance, manufacturing, automotive, and utilities. In these fields, users can connect hardware such as phones, tablets, or AR glasses to software that provides them with visual instructions showing them how to conduct maintenance on any given piece of equipment. An example would be a piece of machinery that has broken down, and now a fieldworker must learn how to fix it. AR collaboration software can not only provide visual instructions that will show the worker exactly where the breakdown on the equipment is, but it can also connect him with a remote support team that can see exactly what the worker is seeing. Together they can collaborate on solving the problem using AR and visual instructions.

These tools are often implemented in remote support or maintenance departments so they can connect with field workers, even when they’re in an entirely different location. AR Collaboration tools can sometimes be connected to product data management (PDM) software or PLM software which allows users to easily upload 3D content with annotations and instructions. This way, when a worker opens up the AR remote collaboration software on a specific piece of equipment, all of the annotations and instructions on maintenance are already there.

To qualify for inclusion in the AR Collaboration Tools category, a product must:

Upload necessary content directly to integrating hardware such as phones, tablets, or AR glasses
Provide remote support assistance so users can connect with a support team to collaborate on any maintenance or work
Allow users to draw digital annotations on a mobile screen or desktop that accurately stick to 3D physical objects in the real world
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Best AR Collaboration Tools At A Glance

Leader:
Streem
Streem
Highest Performer:
Help Lightning
Help Lightning
Easiest to Use:
Help Lightning
Help Lightning
Top Trending:
Vuforia Chalk
Vuforia Chalk
Best Free Software:
Remote Eye
Remote Eye
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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41 Listings in AR Collaboration Tools Available
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VISIONxR

(15)3.8 out of 5
OverviewUser Satisfaction
Product Description

Future Visual’s remote collaboration platform VISIONxR™ can replicate workspaces and deliver experiences to improve customer and employee experience.

Market Segment: 60% Mid-Market, 33% Small-Business
User SatisfactionSeller Details
VISIONxR features and usability ratings that predict user satisfaction
8.5
AR annotations
Average: 8.9
8.3
Content management
Average: 8.9
8.4
Ease of Use
Average: 9.1
8.3
Mobile phones
Average: 8.8
Seller Details
HQ Location
Brighton, GB
Company Website
https://www.futurevisual.com/
Twitter
@FutureVisualvr
LinkedIn® Page
https://www.linkedin.com/company/future-visual

FASTEP

(12)4.3 out of 5
OverviewUser Satisfaction
Product Description

FASTEP is a work optimization and after-sales service SaaS platform for business / industrial use. We provide interactive instructions with AR and photo modes, AR video calls solution FASTcall for r

Market Segment: 67% Small-Business, 42% Mid-Market
User SatisfactionSeller Details
FASTEP features and usability ratings that predict user satisfaction
8.8
AR annotations
Average: 8.9
9.5
Content management
Average: 8.9
7.9
Ease of Use
Average: 9.1
8.5
Mobile phones
Average: 8.8
Seller Details
Year Founded
2020
HQ Location
El Zahraa, EG
Company Website
https://fastep.io/
LinkedIn® Page
http://www.linkedin.com/company/thefastep
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Masters of Pie

(11)4.3 out of 5
OverviewUser Satisfaction
Product Description

Masters of Pie is a software company that creates real-time collaboration solutions for Enterprise. Our modular software framework, called Radical SDK, integrates with any type of enterprise software

Market Segment: 64% Small-Business, 27% Mid-Market
User SatisfactionSeller Details
Masters of Pie features and usability ratings that predict user satisfaction
7.9
AR annotations
Average: 8.9
8.8
Content management
Average: 8.9
9.2
Ease of Use
Average: 9.1
9.6
Mobile phones
Average: 8.8
Seller Details
Year Founded
2011
HQ Location
London, GB
Company Website
https://mastersofpie.com/
Twitter
@mastersofpie
LinkedIn® Page
https://www.linkedin.com/company/mastersofpie

Telepresenz

(8)4.4 out of 5
OverviewUser Satisfaction
Product Description

Telepresenz® is an augmented reality based, remote guidance and Digital workflow system that can be used with a variety of devices including smart glasses to access remote experts and remotely diagnos

Market Segment: 63% Mid-Market, 38% Small-Business
User SatisfactionSeller Details
Telepresenz features and usability ratings that predict user satisfaction
9.3
AR annotations
Average: 8.9
9.2
Content management
Average: 8.9
9.5
Ease of Use
Average: 9.1
8.9
Mobile phones
Average: 8.8
Seller Details
HQ Location
Holmdel, US
Company Website
https://www.telepresenz.com
LinkedIn® Page
https://www.linkedin.com/company/5231015

VSight Remote

(10)4.5 out of 5
Free trial available
OverviewUser Satisfaction
Product Description

VSight’s AR Remote Assistance platform empowers connected workers by enabling secure, real-time collaboration between on-site teams and remote experts, tackling critical pain points like downtime, ski

Market Segment: 100% Small-Business, 10% Enterprise
User SatisfactionSeller Details
VSight Remote features and usability ratings that predict user satisfaction
10.0
AR annotations
Average: 8.9
9.4
Content management
Average: 8.9
9.0
Ease of Use
Average: 9.1
9.3
Mobile phones
Average: 8.8
Seller Details
Year Founded
2019
HQ Location
Vilnius, Vilniaus
Company Website
https://www.vsight.io/
Twitter
@vsightio
LinkedIn® Page
https://www.linkedin.com/company/vsight/

XMReality

(38)4.5 out of 5
Entry Level Price:Starting at $40.00
OverviewUser Satisfaction
Product Description

XMReality provides a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Enhanced by augmented reality and designed for ease of

Market Segment: 39% Small-Business, 37% Enterprise
User SatisfactionSeller Details
XMReality features and usability ratings that predict user satisfaction
8.3
AR annotations
Average: 8.9
6.7
Content management
Average: 8.9
9.1
Ease of Use
Average: 9.1
8.9
Mobile phones
Average: 8.8
Seller Details
Year Founded
2007
HQ Location
Linkoping, Sweden
Company Website
https://www.xmreality.com
Twitter
@XMReality
LinkedIn® Page
https://www.linkedin.com/company/xmreality/
Ownership
STO: XMR

Trimble Connect

(22)4.4 out of 5
OverviewPros and Cons
Product Description

Trimble Connect for HoloLens utilizes mixed reality for project coordination by providing precise alignment of holographic data on the job site, enabling workers to review their models overlaid in the

Industries: Construction · Market Segment: 59% Small-Business, 32% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomer Support, Helpful
ConsSoftware Instability, Training Deficiency
User SatisfactionSeller Details
Trimble Connect features and usability ratings that predict user satisfaction
6.7
AR annotations
Average: 8.9
8.3
Content management
Average: 8.9
8.3
Ease of Use
Average: 9.1
7.2
Mobile phones
Average: 8.8
Seller Details
Year Founded
1978
HQ Location
Sunnyvale, CA
Company Website
https://www.trimble.com
Twitter
@TrimbleCorpNews
LinkedIn® Page
https://www.linkedin.com/company/5160/
Ownership
NASDAQ

Plutomen Connect

(6)4.6 out of 5
OverviewUser Satisfaction
Product Description

Plutomen Connect is an AR-powered remote assistance & technical support solution that enables your frontline workforce to connect with your experts instantly. Deliver quick incident response, and

Market Segment: 50% Mid-Market, 33% Small-Business
User SatisfactionSeller Details
Plutomen Connect features and usability ratings that predict user satisfaction
9.7
AR annotations
Average: 8.9
8.0
Content management
Average: 8.9
9.2
Ease of Use
Average: 9.1
9.7
Mobile phones
Average: 8.8
Seller Details
HQ Location
N/A
Company Website
https://www.thearms.io
LinkedIn® Page
https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps

TeamViewer

(3,796)4.5 out of 5
Entry Level Price:Starting at $24.90
OverviewPros and Cons
Product Description

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users: Software Engineer, IT Manager · Industries: Information Technology and Services, Computer Software · Market Segment: 42% Small-Business, 36% Mid-Market
User Sentiment

Users like TeamViewer's ease of use, reliable and secure connection, cross-platform compatibility, and features such as screen sharing, file transfer, and unattended access, which facilitate remote work and IT support. Users experienced issues with TeamViewer's high licensing costs, occasional connectivity delays, requirement for strong internet connectivity, and confusion with advanced features and extra configurations.

Pros and ConsUser Satisfaction
ProsEase of Use, Remote Access, Remote Control, Easy Access, Remote Work
ConsConnection Issues, Connectivity Issues, Expensive, Slow Performance, Remote Access Issues
User SatisfactionSeller Details
TeamViewer features and usability ratings that predict user satisfaction
9.7
AR annotations
Average: 8.9
10.0
Content management
Average: 8.9
9.1
Ease of Use
Average: 9.1
10.0
Mobile phones
Average: 8.8
Seller Details
Year Founded
2005
HQ Location
Goppingen
Company Website
https://www.teamviewer.com
Twitter
@TeamViewer
LinkedIn® Page
https://www.linkedin.com/company/3479536/

VIRNECT

(5)4.2 out of 5
OverviewUser Satisfaction
Product Description

VIRNCET Remote, which is a real-time remote collaboration service, ensures the information and issues are shared so that workers can immediately deal with it wherever they are. Precision and efficienc

Market Segment: 80% Small-Business, 20% Mid-Market
User SatisfactionSeller Details
VIRNECT features and usability ratings that predict user satisfaction
9.4
AR annotations
Average: 8.9
7.2
Content management
Average: 8.9
8.8
Ease of Use
Average: 9.1
8.3
Mobile phones
Average: 8.8
Seller Details
Year Founded
2016
HQ Location
서울특별시, KR
Company Website
https://virnect.com/
LinkedIn® Page
https://www.linkedin.com/company/virnect

Fieldbit Powered by Help Lightning

(4)4.3 out of 5
OverviewUser Satisfaction
Product Description

Fieldbit provides a Collaboration platform for field service organizations that integrate Augmented Reality, smart glasses and on-job knowledge management

Market Segment: 75% Small-Business, 25% Mid-Market
User SatisfactionSeller Details
Fieldbit Powered by Help Lightning features and usability ratings that predict user satisfaction
7.2
AR annotations
Average: 8.9
7.8
Content management
Average: 8.9
7.5
Ease of Use
Average: 9.1
8.3
Mobile phones
Average: 8.8
Seller Details
Year Founded
2013
HQ Location
Ra'anana, IL
Company Website
https://www.fieldbit.net/
Twitter
@Fieldbit_AR
LinkedIn® Page
https://www.linkedin.com/company/5337120

Nsflow

(4)4.4 out of 5
OverviewUser Satisfaction
Product Description

Nsflow is a thriving EU-based company, offering an all-in-one AR platform for industrial processes. With two powerful modules, Remote Support and Digital Workflows, the platform fosters real-time coll

Market Segment: 100% Small-Business, 25% Enterprise
User SatisfactionSeller Details
Nsflow features and usability ratings that predict user satisfaction
7.2
AR annotations
Average: 8.9
7.5
Content management
Average: 8.9
9.6
Ease of Use
Average: 9.1
7.5
Mobile phones
Average: 8.8
Seller Details
Year Founded
2018
HQ Location
Wrocław, PL
Company Website
https://nsflow.com/
LinkedIn® Page
https://www.linkedin.com/company/nsflow/

Scope AR

(5)4.3 out of 5
OverviewPros and Cons
Product Description

Work instructions and remote assistance on a single AR knowledge platform.

Market Segment: 80% Small-Business, 40% Mid-Market
Pros and ConsUser Satisfaction
ProsEfficiency Improvement, Customer Support, Ease of Use, Learning Ease, Productivity Improvement
ConsImprovement Needed, Inadequate Support Services, Insufficient Information, Internet Requirements, Mobile App Issues
User SatisfactionSeller Details
Scope AR features and usability ratings that predict user satisfaction
10.0
AR annotations
Average: 8.9
10.0
Content management
Average: 8.9
7.7
Ease of Use
Average: 9.1
10.0
Mobile phones
Average: 8.8
Seller Details
Year Founded
2010
HQ Location
San Francisco, US
Company Website
https://www.scopear.com/
LinkedIn® Page
https://www.linkedin.com/company/scopear

vthere

(4)4.6 out of 5
OverviewUser Satisfaction
Product Description

vthere is a game-changing remote visual assistance SaaS solution that will revolutionise your service-based business. Based in the UK and expanding globally, vthere specialises in remote visual assist

Market Segment: 75% Mid-Market, 25% Enterprise
User SatisfactionSeller Details
vthere features and usability ratings that predict user satisfaction
9.6
AR annotations
Average: 8.9
9.6
Content management
Average: 8.9
10.0
Ease of Use
Average: 9.1
8.8
Mobile phones
Average: 8.8
Seller Details
Year Founded
2022
HQ Location
London, GB
Company Website
https://vthere.ar
LinkedIn® Page
https://www.linkedin.com/company/vthere-ar

Virnect MAKE

(3)4.5 out of 5
OverviewUser Satisfaction
Product Description

VIRNECT "Make" is the user-friendly XR content editor optimized for the industrial world. It gives you the power to transform facility management, training, and maintenance protocols with AR content.

Market Segment: 67% Enterprise, 33% Mid-Market
User SatisfactionSeller Details
Virnect MAKE features and usability ratings that predict user satisfaction
8.9
AR annotations
Average: 8.9
10.0
Content management
Average: 8.9
9.4
Ease of Use
Average: 9.1
9.4
Mobile phones
Average: 8.8
Seller Details
Year Founded
2016
HQ Location
서울특별시, KR
Company Website
https://virnect.com/
LinkedIn® Page
https://www.linkedin.com/company/virnect
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