API Management Tools Resources

Element instances represent a single authenticated user for any element, such as DropBox, Google, or any other API provider that you wish to connect. To authenticate with a service, you will enter the credentials associated with your account, and every call you make through that element instance will use your account for that element. For each user or customer that is connecting to any element, a different element instance will need to be created.

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Element tokens are the unique strings that we use to verify the identity of element instances. This token is used in the Authorization header sent in many requests including all requests that use a specific instance. You may have seen some requests in our API docs require the element token to be provided in the Authorization header. Finding the Element Token: From the Elements Catalog, click on the blue bubble which has the number of instances you currently have active for the underlying element. While hovering over the desired instance, click "View Token". The token should be displayed along with a convenient button which will copy the token to your keyboard if clicked.

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On any normal API call we will not log the data that was sent or received. Cloud Elements, by default, does not retain request/response bodies unless specifically configured otherwise for debugging purposes. However, request/response metadata such as the url, method, and timestamp is retained for 180 days. Any customer data is immediately destroyed upon account deletion. Here are some examples of when we do store data and for how long. Bulk For Bulk, because bulk is an asynchronous job the data must be stored so that it can be downloaded when the job is done. Like Formulas, this data is stored for seven days before being deleted. Formulas On formulas, the data that is sent and received on API calls will be logged in the debug log. This data is stored for three days before it is deleted. This data may include request and response values, if they are present in your formulas. If you are concerned about compliance, it is possible to turn off formula logging. Events The data received by polling and webhook events is stored in the event log. Event data is retained for seven days after which it is deleted. If you have further questions or would like more details on our data storage policies, contact your account manager.

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