# Best Enterprise API Management Tools - Page 2 *By [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)* The best API management software in 2026 is Postman, rated 4.6 out of 5 on G2 based on 1,700+ verified reviews. For NetSuite-anchored integrations, Celigo and Workato both lead at 4.7 stars, offering low-code automation with strong ease-of-use ratings. 1. Postman — 4.6/5 (1,700+ reviews): Multi-environment API lifecycle testing and collaboration 2. Celigo — 4.6/5 (1,000+ reviews): NetSuite-anchored API and EDI flow automation 3. MuleSoft Anypoint Platform — 4.5/5 (700+ reviews): API-led connectivity with reusable integration layers 4. Workato — 4.7/5 (700+ reviews): Low-code API orchestration across enterprise app ecosystems 5. Kong Konnect — 4.4/5 (300+ reviews): Plugin-driven API gateway for microservices governance *Updated June 2026. Based on 2026 G2 verified review data across 2,500+ products.* Products classified in the overall API Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business API Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business API Management category. In addition to qualifying for inclusion in the API Management Tools category, to qualify for inclusion in the Enterprise Business API Management Tools category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## Top API Management Tools at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Postman](https://www.g2.com/products/postman/reviews) | 4.6/5.0 (1,745 reviews) | Multi-environment API lifecycle testing and collaboration | "[Evaluating the Effectiveness of Postman in API Workflow Optimization](https://www.g2.com/survey_responses/postman-review-13068489)" | | 2 | [Celigo](https://www.g2.com/products/celigo/reviews) | 4.6/5.0 (1,019 reviews) | NetSuite-anchored API and EDI flow automation | "[Go for it if you’re looking for a solid integration platform](https://www.g2.com/survey_responses/celigo-review-11876505)" | | 3 | [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) | 4.5/5.0 (654 reviews) | API-led connectivity with reusable integration layers | "[Powerful DataWeave, Rich Connectors, and Strong API Governance with MuleSoft](https://www.g2.com/survey_responses/mulesoft-anypoint-platform-review-12850876)" | | 4 | [Workato](https://www.g2.com/products/workato/reviews) | 4.7/5.0 (748 reviews) | Low-code API orchestration across enterprise app ecosystems | "[Workato helps us building complex integrations at lightning speed.](https://www.g2.com/survey_responses/workato-review-10305521)" | | 5 | [Kong Konnect](https://www.g2.com/products/kong-inc-kong-konnect/reviews) | 4.4/5.0 (320 reviews) | Plugin-driven API gateway for microservices governance | "[From Product Creation to Future Market Dominance](https://www.g2.com/survey_responses/kong-konnect-review-9756107)" | | 6 | [Apidog](https://www.g2.com/products/apidog/reviews) | 4.8/5.0 (217 reviews) | Unified API design, testing, and documentation | "[All-in-One API Workflow That Saves Time and Keeps Everything in Sync](https://www.g2.com/survey_responses/apidog-review-12702549)" | | 7 | [Amazon API Gateway](https://www.g2.com/products/amazon-api-gateway/reviews) | 4.2/5.0 (128 reviews) | AWS-native serverless API routing and authorization | "[Fast, Secure Serverless APIs with Amazon API Gateway and AWS Integrations](https://www.g2.com/survey_responses/amazon-api-gateway-review-12933939)" | | 8 | [Apigee Edge](https://www.g2.com/products/apigee-edge/reviews) | 4.4/5.0 (23 reviews) | Policy-driven API proxy lifecycle and monetization | "[Enterprise-Ready API Management That Scales with Apigee Edge](https://www.g2.com/survey_responses/apigee-edge-review-12585252)" | | 9 | [Boomi](https://www.g2.com/products/boomi/reviews) | 4.4/5.0 (454 reviews) | Low-code API lifecycle and cross-system integration | "[Boomi’s Powerful Integrations and AI Automation Save Us Time and Effort](https://www.g2.com/survey_responses/boomi-review-12901875)" | | 10 | [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) | 4.3/5.0 (262 reviews) | SAP-native API governance and cross-system integration | "[Efficient SAP Ecosystem Connectivity with Outstanding API Management](https://www.g2.com/survey_responses/sap-integration-suite-review-12616504)" | ## G2 Grid® for API Management Tools ![G2 Grid® for API Management Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/api-management/grids.png?focus%5B%5D=4208&focus%5B%5D=20238&focus%5B%5D=17294&focus%5B%5D=15884&focus%5B%5D=55067&focus%5B%5D=20160&focus%5B%5D=1316415&focus%5B%5D=2975) Highlighted products: MuleSoft Anypoint Platform, Postman, Kong Konnect, Workato, HAProxy, Amazon API Gateway, Apidog, and SnapLogic Intelligent Integration Platform (IIP). Underlying data: [Grid® JSON](https://www.g2.com/categories/api-management/grids.json?focus%5B%5D=mulesoft-anypoint-platform&focus%5B%5D=postman&focus%5B%5D=kong-inc-kong-konnect&focus%5B%5D=workato&focus%5B%5D=haproxy&focus%5B%5D=amazon-api-gateway&focus%5B%5D=apidog&focus%5B%5D=snaplogic-intelligent-integration-platform-iip&segment=enterprise) ## How Many API Management Tools Products Does G2 Track? **Total Products under this Category:** 143 ### Category Stats (Jul 2026) - **Average Rating**: 4.48/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Gravitee.io (+0.41%) - Among all products in this category, Gravitee.io recorded the largest rating increase compared to last month *Last updated: July 09, 2026* ## How Does G2 Rank API Management Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,400+ Authentic Reviews - 143+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Speechmatics Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in-class accuracy, security, and flexibility. Our enterprise-grade APIs provide real-time and batch transcription with unmatched precision—across the widest range of languages, dialects, and accents. Built on Foundational Speech Technology, Speechmatics powers mission-critical voice applications, from media & entertainment to contact centers, financial services, healthcare and beyond. 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[Nevatech Sentinet](https://www.g2.com/products/nevatech-sentinet/reviews) Nevatech Sentinet™ software product is a complete solution for API Management and API Governance. It is the only enterprise class API Management Platform written in .NET that is available for On-Premise, Cloud and Hybrid environments. It connects, mediates and manages interactions between services across the enterprise or in the cloud. Sentinet supports REST and SOAP standards as well as Microsoft specific communication protocols and security models. Sentinet combines design-time API Governance (APIs design and publication with life-cycle management, dependency and impact analysis of API artifacts and policies) with run-time management (enforcement of security policies, access control, full monitoring of API usage, traffic and performance in real-time and with historical analytics). These are the unique points of Sentinet: • installs and runs on any Windows OS • the ease of integration into your current production environment as it is built on .NET technology and runs as an IIS Server application. • As a native 100% .NET product, it supports all interoperable and all Microsoft-specific communication protocols and security models (e.g. NET.TCP, Kerberos/NTLM on-premises or Azure Service Bus in the cloud). • Any new APIs and Web Services integration feature coming from Microsoft is automatically available in Sentinet. • Sentinet is highly extensible via standard Microsoft .NET Framework. • All Sentinet functionality is exposed through REST and Sentinet Management API, which can be used to integrate with any third-party tool or product (e.g. TFS, Visual Studio) • No need for extensive training or skills uplift, as the administration and configuration is Microsoft based and supported by User Interactive Wizards and automation scripts. • Web-based Graphical User Interface Designers with drag-and-drop experience for ease of configuration and management. • Augmenting Azure API Management by adding On-Premises and SOAP support Customers all over the world trust the Nevatech Sentinet™ software platform to realize productivity gains and cost efficiency of their API Management projects and integration solutions. Nevatech focused on helping large enterprises and mid-size companies that have strategically chosen Microsoft platforms to secure and manage communications between their business applications, business partners, consumers, mobile devices and IoT. **Average Rating:** 4.5/5.0 **Total Reviews:** 23 **How Do G2 Users Rate Nevatech Sentinet?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Scalability:** 8.5/10 (Category avg: 9.0/10) - **API Testing:** 8.7/10 (Category avg: 8.8/10) - **Orchestration:** 7.7/10 (Category avg: 8.7/10) **Who Is the Company Behind Nevatech Sentinet?** - **Seller:** [Nevatech](https://www.g2.com/sellers/nevatech) - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @NevatechInc (265 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2450195 (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 63% Enterprise, 21% Mid-Market #### What Are Nevatech Sentinet's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Features (1 reviews) - User Interface (1 reviews) **Cons:** - Performance Issues (1 reviews) - Poor UI (1 reviews) - Slow Loading (1 reviews) ### What Do G2 Reviewers Say About Nevatech Sentinet? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **responsive and efficient support team** of Nevatech Sentinet, enhancing the overall user experience significantly. - Users appreciate the **ease of use** in Nevatech Sentinet, benefiting from its intuitive interface and helpful support team. - Users praise the **user-friendly interface** of Nevatech Sentinet, which supports extensive configuration and customization options. - Users appreciate the **user-friendly interface** of Nevatech Sentinet, which makes configuration and management straightforward and efficient. **Cons:** - Users report **performance issues** due to SQL Server log storage, especially when databases exceed 1 TB, slowing down the UI. - Users experience **poor UI** performance when the database grows large, leading to frustrating slowdowns. - Users often experience **slow loading** times in the UI as the SQL Server database exceeds 1 TB in size. #### What Are Recent G2 Reviews of Nevatech Sentinet? **"[Great API management tool](https://www.g2.com/survey_responses/nevatech-sentinet-review-11653418)"** **Rating:** 4.5/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/nevatech-sentinet-review-11653418) --- **"[Have been using Sentinet for over 5 years.](https://www.g2.com/survey_responses/nevatech-sentinet-review-8189666)"** **Rating:** 5.0/5.0 stars *— Laimis G.* [Read full review](https://www.g2.com/survey_responses/nevatech-sentinet-review-8189666) --- #### What Are G2 Users Discussing About Nevatech Sentinet? - [What is Nevatech Sentinet used for?](https://www.g2.com/discussions/what-is-nevatech-sentinet-used-for) ### 2. [Stoplight](https://www.g2.com/products/stoplight/reviews) Let Stoplight be your platform for building high-quality APIs for any scale - with best-in-class editing, documentation, and governance featuring built-in mocking, linting, style guides, component libraries, and more. Coding APIs before designing them wastes time and money and creates unnecessary risk. Build successful API programs at any scale that drive business outcomes with a design-first approach. Stoplight is the only design-focused API solution. With integrated documentation and governance, the Stoplight platform enables consistency, reusability, and quality for an enjoyable developer experience. The platform enables successful API programs driven by digital transformation, platform development, and API-as-a-product - for new or established teams. **Average Rating:** 4.4/5.0 **Total Reviews:** 333 **How Do G2 Users Rate Stoplight?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Scalability:** 8.4/10 (Category avg: 9.0/10) - **API Testing:** 8.4/10 (Category avg: 8.8/10) - **Orchestration:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Stoplight?** - **Seller:** [SmartBear](https://www.g2.com/sellers/smartbear) - **HQ Location:** Somerville, MA - **Twitter:** @smartbear (16,468 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/108422/ (944 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 49% Small-Business, 38% Mid-Market #### What Are Stoplight's Pros and Cons? **Cons:** - App Crashes (1 reviews) - Compatibility Issues (1 reviews) - Performance Issues (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About Stoplight? *AI-generated summary from verified user reviews* **Cons:** - Users find the **app crashes** problematic, indicating a need for improvements in stability and functionality. - Users feel that Stoplight has **compatibility issues** that hinder its effectiveness and overall usability in production workflows. - Users feel the **performance issues** with Stoplight hinder stability and usability, impacting its effectiveness in production workflows. - Users find the **poor customer support** of Stoplight detrimental to its usability and overall effectiveness in production workflows. #### What Are Recent G2 Reviews of Stoplight? **"[Stoplight.io Review: Empowering API Development](https://www.g2.com/survey_responses/stoplight-review-8365498)"** **Rating:** 5.0/5.0 stars *— Erik F.* [Read full review](https://www.g2.com/survey_responses/stoplight-review-8365498) --- **"[Incredible powerfull API design solution](https://www.g2.com/survey_responses/stoplight-review-8431604)"** **Rating:** 5.0/5.0 stars *— Tonnie K.* [Read full review](https://www.g2.com/survey_responses/stoplight-review-8431604) --- #### What Are G2 Users Discussing About Stoplight? - [What is Stoplight used for?](https://www.g2.com/discussions/what-is-stoplight-used-for) - [What does Stoplight do?](https://www.g2.com/discussions/what-does-stoplight-do) - 1 comment - [What is OpenAPI used for?](https://www.g2.com/discussions/what-is-openapi-used-for) - [Is stoplight studio free?](https://www.g2.com/discussions/is-stoplight-studio-free) - 2 comments - [What is stoplight API?](https://www.g2.com/discussions/what-is-stoplight-api) - 2 comments ### 3. [IBM Cloud Pak for Integration](https://www.g2.com/products/ibm-cloud-pak-for-integration/reviews) IBM Cloud Pak for Integration is a set of capabilities to speed integration and scale automation, built for any hybrid cloud, within a single, unified experience. Unlock business data and assets as APIs, connect cloud and on-premise applications, reliably move data with enterprise messaging, deliver real-time event interactions, transfer data across any cloud and deploy and scale with cloud-native architecture and shared foundational services — all with end-to-end enterprise-grade security and encryption, making up the broadest set of integration capabilities available on the market today. **Average Rating:** 4.2/5.0 **Total Reviews:** 39 **How Do G2 Users Rate IBM Cloud Pak for Integration?** - **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.9/10) - **Scalability:** 7.8/10 (Category avg: 9.0/10) - **API Testing:** 7.8/10 (Category avg: 8.8/10) - **Orchestration:** 7.6/10 (Category avg: 8.7/10) **Who Is the Company Behind IBM Cloud Pak for Integration?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) - **Ownership:** SWX:IBM **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 36% Mid-Market, 36% Enterprise #### What Are Recent G2 Reviews of IBM Cloud Pak for Integration? **"[Great to work in IBM cloud](https://www.g2.com/survey_responses/ibm-cloud-pak-for-integration-review-9145389)"** **Rating:** 4.0/5.0 stars *— ashish s.* [Read full review](https://www.g2.com/survey_responses/ibm-cloud-pak-for-integration-review-9145389) --- **"[My Experience with IBM Cloud Pak](https://www.g2.com/survey_responses/ibm-cloud-pak-for-integration-review-9142050)"** **Rating:** 4.0/5.0 stars *— Aman Y.* [Read full review](https://www.g2.com/survey_responses/ibm-cloud-pak-for-integration-review-9142050) --- #### What Are G2 Users Discussing About IBM Cloud Pak for Integration? - [What are the 6 current cloud Paks offered by IBM?](https://www.g2.com/discussions/ibm-cloud-pak-for-integration-what-are-the-6-current-cloud-paks-offered-by-ibm) - [What are the deployment options in IBM cloud Pak for Integration?](https://www.g2.com/discussions/what-are-the-deployment-options-in-ibm-cloud-pak-for-integration) - [Which statement describes the IBM Cloud Pak for Integration?](https://www.g2.com/discussions/which-statement-describes-the-ibm-cloud-pak-for-integration) - [What is included in cloud Pak for Integration?](https://www.g2.com/discussions/what-is-included-in-cloud-pak-for-integration) ### 4. [Tyk](https://www.g2.com/products/tyk/reviews) Tyk is the fastest-growing and most exciting API gateway and management platform in the market. On a mission to connect every system in the world, and with open source at its core, Tyk has been serving tens of thousands of businesses across the world since 2016. Fast, flexible and scalable, the Tyk platform includes an API gateway, analytics, developer portal and dashboard. Tyk is available in full cloud or on-premises deployment, or the best of both worlds with a unique hybrid model. Tyk enables business to connect systems and services instantly and create a secure, stable and scalable API-led environment. Which means teams can truly innovate, making things better, smarter and faster. **Average Rating:** 4.6/5.0 **Total Reviews:** 39 **How Do G2 Users Rate Tyk?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Scalability:** 9.3/10 (Category avg: 9.0/10) - **API Testing:** 8.6/10 (Category avg: 8.8/10) - **Orchestration:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Tyk?** - **Seller:** [Tyk Technologies](https://www.g2.com/sellers/tyk-technologies) - **Company Website:** https://tyk.io/ - **Year Founded:** 2015 - **HQ Location:** London, England - **Twitter:** @tyk_io (2,198 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tyk/ (136 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 50% Mid-Market, 25% Enterprise #### What Are Tyk's Pros and Cons? **Pros:** - API Management (2 reviews) - Features (2 reviews) - Platform Flexibility (2 reviews) - API Development (1 reviews) - Cloud Services (1 reviews) **Cons:** - Complexity (1 reviews) - Complex Setup (1 reviews) - Difficult Configuration (1 reviews) - Difficult Setup (1 reviews) - Poor Documentation (1 reviews) ### What Do G2 Reviewers Say About Tyk? *AI-generated summary from verified user reviews* **Pros:** - Users value Tyk's **robust API management features** , enhancing security, monitoring, and insights into API usage patterns. - Users value Tyk's **robust features** for API management, enhancing security, monitoring, and insights significantly. - Users value Tyk's **platform flexibility** , appreciating its robust features and easy integration with existing tech stacks. - Users appreciate Tyk's **robust API management features** , enhancing security and monitoring capabilities for better control and insights. - Users appreciate the **easy setup on Kubernetes** with Tyk, enhancing integration with existing technology stacks effortlessly. **Cons:** - Users often face **complexity during setup** with Tyk, requiring extra time and resources for proper configuration. - Users find the **setup of Tyk to be complex** , often requiring extra time and resources for proper configuration. - Users find the **difficult configuration** of Tyk to be challenging, requiring extra time and resources for proper setup. - Users find the **difficult setup** of Tyk challenging, requiring extra time and resources for proper configuration. - Users find the **documentation lacking** , but appreciate the Tyk team's quick and helpful support for questions. #### What Are Recent G2 Reviews of Tyk? **"[The best APIM solution we were able to find](https://www.g2.com/survey_responses/tyk-review-11187338)"** **Rating:** 4.5/5.0 stars *— Verified User in Insurance* [Read full review](https://www.g2.com/survey_responses/tyk-review-11187338) --- **"[A powerful and flexible API gateway for scalable architectures](https://www.g2.com/survey_responses/tyk-review-11999864)"** **Rating:** 4.5/5.0 stars *— Wilder M.* [Read full review](https://www.g2.com/survey_responses/tyk-review-11999864) --- ### 5. [Tray.ai](https://www.g2.com/products/tray-ai/reviews) Tray.ai offers a composable AI integration and automation platform that transforms AI into standout business performance. The Tray Universal Automation Cloud is an AI-ready platform that eliminates the need for disparate tools, enabling seamless integration and automation of complex business processes. Our platform supports all AI, integration, and automation initiatives from a single place. Developers benefit from a code-first, headless environment, freeing them from mundane tasks and allowing focus on business outcomes. The Tray Build IDE and AI Palette accelerate delivery for business technologists, providing easy access to 3rd party connectors and native AI capabilities. As enterprises strive for competitive advantage, our platform helps IT teams deploy AI effectively, connecting systems, automating processes, and integrating data to handle even the most demanding AI use cases. Built for high-change environments, Tray.ai excels in rapid prototyping, testing, and deployment. The fastest way to turn AI into business performance.™ **Average Rating:** 4.5/5.0 **Total Reviews:** 153 **How Do G2 Users Rate Tray.ai?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Scalability:** 8.7/10 (Category avg: 9.0/10) - **API Testing:** 8.5/10 (Category avg: 8.8/10) - **Orchestration:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Tray.ai?** - **Seller:** [Tray.io](https://www.g2.com/sellers/tray-io) - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @tray (3,059 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2659008/ (139 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Mid-Market, 34% Small-Business #### What Are Tray.ai's Pros and Cons? **Pros:** - Easy Integrations (8 reviews) - Ease of Use (7 reviews) - Automation (5 reviews) - Customer Support (5 reviews) - Integrations (5 reviews) **Cons:** - Missing Features (4 reviews) - Complex Pricing (3 reviews) - Expensive (3 reviews) - Learning Curve (3 reviews) - Complexity (2 reviews) ### What Do G2 Reviewers Say About Tray.ai? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **easy integrations** with numerous connectors, simplifying workflow automation and enhancing operational flexibility. - Users highlight the **ease of use** of Tray.ai, making setup and automation intuitive and accessible for all. - Users value the **automation capabilities** of Tray.ai, enabling efficient workflows and seamless integration across platforms. - Users value the **incredibly helpful support community** of Tray.ai, enhancing their overall experience and solutions. - Users value the **wide-ranging integrations** of Tray.ai, enabling seamless connections across various platforms and APIs. **Cons:** - Users find **missing features** in Tray.ai, such as better version control and enhanced data visibility in workflows. - Users find the **complex pricing structure** and frequent changes challenging, complicating planning and usage. - Users find Tray.ai **expensive** and complicating, especially with inconsistent pricing and limited features for version control. - Users experience a **steep learning curve** with Tray.ai, making it challenging for newcomers to navigate its functionalities. - Users find the **complexity of the rules** in Tray.ai challenging, especially for newcomers and complicated scenarios. #### What Are Recent G2 Reviews of Tray.ai? **"[Easy-to-Identify Logs and Audit Trails](https://www.g2.com/survey_responses/tray-ai-review-12530158)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/tray-ai-review-12530158) --- **"[An Integration tool](https://www.g2.com/survey_responses/tray-ai-review-11278803)"** **Rating:** 5.0/5.0 stars *— Omji P.* [Read full review](https://www.g2.com/survey_responses/tray-ai-review-11278803) --- #### What Are G2 Users Discussing About Tray.ai? - [What is Tray.io used for?](https://www.g2.com/discussions/what-is-tray-io-used-for) - 1 comment - [What does Tray.io do?](https://www.g2.com/discussions/what-does-tray-io-do) - [Who owns tray io?](https://www.g2.com/discussions/who-owns-tray-io) - [How much does tray IO cost?](https://www.g2.com/discussions/how-much-does-tray-io-cost) - [What is Tray io?](https://www.g2.com/discussions/what-is-tray-io) - 1 comment ## What Is API Management Tools? [Development Software](https://www.g2.com/categories/development) ## What Software Categories Are Similar to API Management Tools? - [iPaaS Software](https://www.g2.com/categories/ipaas) - [API Development Tools](https://www.g2.com/categories/api-development) - [API Platforms](https://www.g2.com/categories/api-platforms) --- ## How Do You Choose the Right API Management Tools? ### What You Should Know About API Management Software ### What are API management tools? [Application programming interfaces, or APIs](https://www.g2.com/articles/what-is-an-api), are sets of communication protocols, subroutines, and other tools that help programmers develop and integrate software. APIs can allow web services, applications, libraries, operating systems, and more to perform certain functions through abstraction, especially those concerned with communication and integration with other systems. This allows programmers to add further functionalities when building applications through the use of APIs without the need to understand the full extent of operations going on behind the scenes of a function. For example, developers can pull data from a communication API to integrate text or voice communication functionality in their applications. APIs are often used to successfully build microservices or collections of individual services that make up an application. Developers can arrange loosely connected microservices instead of building monolithic programs to create more efficient and lightweight applications. This creates an application structure by which each microservice needs only to store data if that data is relevant to its exact function. Then, it can pass off that data to another microservice within the application or pull data from another microservice using APIs. Of course, many companies and development teams build APIs for external developers. Upon publishing, these APIs can then be monetized and analyzed to benefit the API provider. API management platforms enable companies to maximize the value of their published APIs.  API management software picks up after API design software, which allows users to handle the preproduction and development of APIs on the backend, to enable developers to monitor, control, and monetize their APIs once they are created and published. In the same functional vein as other management solutions, API management platforms allow users to control which of their APIs are accessible, permit edits to APIs when they are needed, assess user analytics, and more. These software tools also provide an API gateway that handles any incoming API calls from users and returns relevant results to those users. In conjunction with API design software, API management solutions go beyond backend control to allow users to maintain full lifecycle API management. ### What are the common features of API management platforms? The following are some core features within API management software that can help users: **API editing:** API management platforms let developers oversee live APIs, give them editing tools when small changes need to be made, and provide the ability to delete any no longer needed APIs. This gives teams complete lifecycle API management and helps keep company strategies in sync by ensuring that current focuses are reflected by relevant APIs, uncluttered by redundancies or outdated interfaces. In many cases, user feedback and usage analytics are crucial for getting an API to the best possible state, meaning post-publishing editing capabilities are vital. **API monitoring:** API management tools constantly monitor a provider’s APIs, tracking metrics such as performance, functionality, user accessibility, traffic, and signs of security threats. For example, the software will monitor an API’s response time when called to perform a function, comparing it against benchmarks set by the API provider. The software monitors this response time as a constant average over time based on the many calls that can occur. Often, correlations between performance slips and possible causes, such as increased traffic, can be monitored to provide teams with the most relevant information regarding their APIs’ status.  **Data transformation:** Many API management platforms include functionality for translating complex datasets and backend systems into formats that applications can interpret. This ensures that clients’ API calls can be completed successfully and that the data they seek is returned to them in a useful state. With API management platforms handling this translation, the burden is shifted off developers’ shoulders when building each API. Developers don’t have to include scripting to handle this data translation, as they can get their APIs up and running more efficiently. **Documentation:** API management solutions allow teams to create documentation around their APIs, including action items, issue logs, etc. These software tools’ documentation functions work with monitoring tools to ensure that everyone understands what’s going on with their APIs. For example, if a published API dips below performance benchmarks, relevant team members will see that reflected in documentation and can take steps to remediate the issue. This keeps development teams informed and allows for quick turnarounds when potentially costly problems arise.  **Reporting and analytics:** API management tools offer reporting and analytics around each API’s usage. This helps developers see how their APIs are being used and with what frequency. API management software grants companies finer control over the value and data streams their published APIs generate. User analytics such as API traffic provide essential data that can help inform future product decisions, for example, and API management solutions give companies a toolset to perform comprehensive analysis. Via dashboards and custom metrics, development teams can keep tabs on API usage and even explore the demographic trends behind API calls.  **Automation:** API management platforms automate many processes and tasks necessary for effective and efficient API management. Monitoring, for example, occurs constantly and automatically to provide teams with real-time updates whenever an issue arises or other relevant information becomes available. Sometimes, teams can even set custom alert events based on certain API activities. API management tools can also automatically produce actionable documentation around API activity, such as traffic trends and errors, giving developers a starting point to act on new information or remediate problems. The automated functionality of API management software gives development teams peace of mind while freeing them to focus on other tasks. **Traffic control:** Many API management products go beyond traffic monitoring to grant teams full traffic control. This gives companies the tools necessary to keep their APIs more secure. For example, API management platforms can monitor for abnormal traffic spikes and then limit access to prevent overloads like [DDoS attacks](https://www.g2.com/articles/ddos-attack). This software also allows administrators to control API access to keep out suspicious visitors—this level of control grants API providers security and proactive tools to maintain smooth operations.  ### What are the benefits of API management software? **Convenience:** API management tools save users time and effort by simplifying and automating processes like monitoring, analytics, documentation, and more. These solutions bring a development team’s published APIs under one dashboard, allowing them to drill down, manage, and edit APIs as needed. Automation frees development teams to focus on other tasks without being bogged down in near-constant upkeep, relying instead on the monitoring and alerting capabilities provided by the software.  **Transparency:** These solutions allow users to monitor every aspect of their APIs. Between reports and analytics, documentation, and tagging, team members are aware of exactly what’s happening with their APIs at all times. Via dashboards, development teams gain a holistic view of the statuses, traffic, trends, and issues related to their APIs. Teams can then collaborate on action items using clear, consistent documentation tools. **Comprehensive management:** The automation, monitoring, and documentation functionalities employed by API management platforms add up to a comprehensive management strategy that can be quite difficult to replicate without this software. API managers help by constantly parsing API data to present teams with relevant information and mitigate opportunities for human error. **Value addition:** API management tools help companies that publish APIs to get the most value out of them. Enterprise-grade monetization tools lay the foundation for such value, allowing businesses to profit effectively when clients call their APIs. Actionable API usage metrics such as traffic trends, issue reporting, and more give teams crucial data, which can then be leveraged to inform product development and improvement. Some API management tools also include features that can help attract developers, like intuitive developer portals.    ### Who uses API management tools? **Developers:** A company’s API will typically be written and managed by its developers and development teams. Thus, developers will be the ones making the most of API management solutions. API management software offers full lifecycle control over managing APIs, so developers shouldn’t need to work outside the solution to oversee their published APIs. **Development managers:** Development managers can benefit from API management software's reporting and analytics features. These solutions offer insights that can help managers make more informed decisions, driving current and future projects toward greater success. ### Software related to API management solutions Related solutions that can be used together with API management platforms include: [API design software](https://www.g2.com/categories/api-design) **:** API design software allows users to plan, create, and change APIs in a secure development environment. These tools help handle API preproduction management by enabling developers to ideate, set design guidelines, and ultimately build APIs under one dashboard. Consequently, API management software allows users to handle post-production management. [API marketplace software](https://www.g2.com/categories/api-marketplace) **:** API marketplaces aggregate APIs and provide a place for application developers to upload, distribute, and monetize their APIs while also providing a space for consumers to discover and implement APIs for their products. These tools can work in tandem with API management software to create a full API monetization solution. [API security software](https://www.g2.com/categories/api-security) **:** API security software protects information traveling through a company’s network via APIs. Companies use API security technologies to develop an inventory of existing API connections and ensure their security. Unlike API management software, API security software can apply to both internal and external APIs. [Cloud communication platforms:](https://www.g2.com/categories/cloud-communication-platforms) Cloud communication platforms provide tools for mobile developers to connect their mobile apps to a phone’s SMS, voice, and verification features via APIs. Developers use these products to add communication capabilities such as text notifications, user-to-user chatting, and voice connectivity to their applications. Many companies that provide cloud communication platforms use API management software as a vital way to organize and maintain their communication APIs.  ### Challenges with API management software Software solutions can come with their own set of challenges.  **Security:** API management solutions must either include or be paired with security solutions to verify no security holes with API code, implementation, or use. Following API security protocols when implementing an API management solution is essential. Authorization checks must be used when necessary. **Other DevOps integrations:** API development must be considered part of a company’s other DevOps efforts. In line with this consideration, API management tools need to be able to integrate with whatever other DevOps software the company uses. It’s important to check if these integrations exist. If they don’t, companies must find a workaround or consider a different solution entirely. ### Which companies should buy API management software? **Software development companies:** Any software development company that offers access to custom-built APIs benefits from the use of API management software. The number of APIs a company oversees can grow quickly, so the ability to manage them all within a single dashboard ensures proper oversight and efficient monetization. API management tools help software development companies of all sizes by improving operational efficiency and organization.  ### How to choose the best API management tool #### Requirements Gathering (RFI/RFP) for API Management Software [G2.com](https://www.g2.com/) can assist buyers in finding the best API management software tool, whether a buyer is searching for API management tools for the first time or looking to replace legacy software. Generally, the most important considerations are price, feature set, and ease of integration. One of the main purposes of API management software is to make API management more convenient, so ensuring that the tool of choice integrates well with the company’s existing software stack is often essential. Using G2 reviews as a reference, buyers can determine the features that will best help them manage their APIs effectively, ensuring a pain-free integration with their existing tools.  After narrowing down a potential pool of products, teams can then apply further considerations for budget, security requirements, and more. Using this approach, buyers can confidently move forward in the buying process, referencing their checklist in conjunction with G2 scores to find the right solution for their needs. #### Compare API Management Software Products ##### **Create a long list** Buyers should consider the many API management solutions on the market. Some include API design functionality to provide users with a complete API lifecycle solution, while others exist separately from the preproduction process and instead integrate with other API design tools. Buyers should consider options like these to produce a long list of potentially viable products. ##### **Create a short list** Once a long list is created, buyers should employ a more granular approach to trim it down. Along with a matrix of must-have functionality and pricing, buyers can use G2 reviews to explore any potential advantages and disadvantages among the products they’re considering. With these factors in mind, buyers should narrow their search to three to five products. ##### **Conduct demos** All software products on a company’s short list need to be investigated firsthand via demos to ensure that real-time functionality matches on-paper expectations. During demos, buyers should make inquiries based on the requirements gathering they’ve done prior; for example, one might ask to be walked through an API management tool’s security features to ensure the company’s needs will be met.  #### Selection of API Management Software ##### **Choose a selection team** Companies of any size should try to involve the most relevant personas when beginning the API management software selection process. Large companies might have the resources to include individual team members to fill roles such as project manager, decision maker, system owner, and developer. Smaller companies can overlap roles to compensate for their relatively fewer employees.  ##### **Negotiation** Some vendors offer API management platforms that can do far more than what the buyer requires, such as API design or a hosted API marketplace. While some vendors may only offer an all-or-nothing package, buyers who want to optimize spending should try to negotiate a fairly priced package that includes only the functionalities that matter to them. For example, a product’s pricing page could show that the buyer’s must-have features are only included with an expensive all-in-one package, whereas a sales conversation may prove otherwise.  ##### **Final decision** To conclude the process, performing a trial run with a small pool of developers is essential. This will aid buyers in making sure that their chosen API management software integrates well with a developer’s workflow. If the API management tool is received well and utilized often, the buyer’s selection is probably the right one. If not, it may be time to try another product from the short list.