# Best AIOps Tools and Platforms - Page 3

## How Many AIOps Tools Products Does G2 Track?

**Total Products under this Category:** 122

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ScienceLogic AI Platform (+4.87%) - Among all products in this category, ScienceLogic AI Platform recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank AIOps Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,700+ Authentic Reviews
- 122+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AIOps Tools
 ![G2 Grid® for AIOps Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/aiops-platforms/grids.png?focus%5B%5D=115948&focus%5B%5D=17351&focus%5B%5D=16222&focus%5B%5D=27540&focus%5B%5D=2056&focus%5B%5D=39741&focus%5B%5D=3824&focus%5B%5D=1211333)

Highlighted products: ServiceNow IT Operations Management, OpManager Nexus, Atera, IBM Instana, Dynatrace, ScienceLogic AI Platform, Datadog, and Rakuten SixthSense Observability.

Underlying data: [Grid® JSON](https://www.g2.com/categories/aiops-platforms/grids.json?focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=opmanager-nexus&focus%5B%5D=atera&focus%5B%5D=ibm-instana&focus%5B%5D=dynatrace&focus%5B%5D=sciencelogic-ai-platform&focus%5B%5D=datadog&focus%5B%5D=rakuten-sixthsense-observability)

**Sponsored**

### SysAid

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Adding a powerful new operational layer to IT, AI Agents take the first action, freeing IT teams to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, or steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. With our award-winning support, you’re set up for success. ITSM run by AI, and you.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2107&secure%5Bchosen_at%5D=2026-08-14T06%3A47%3A33Z&secure%5Bdisplayable_resource_id%5D=2107&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2107&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2647&secure%5Bresource_id%5D=2107&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Faiops-platforms%3FhsCtaTracking%3D8f984c2b-4341-4529-9f4b-a8c7d77f3d24%2525257C49c2f4cc-6609-4566-9f9d-c4c635ca02e8%26page%3D3&secure%5Btoken%5D=2707cd2b909875f8e1905c02f5be3770d8f7060558d64b0b5366787983377eab&secure%5Burl%5D=https%3A%2F%2Fwww.sysaid.com%2Flp%2Foverview-ai-itsm%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2_clicks%26sysaidlsd%3Dhelp-desk&secure%5Burl_type%5D=custom_url)

### [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews)

LogicMonitor is an AI-first observability platform that helps enterprises protect revenue, brand reputation, and customer experience in a digital-first world. As every customer interaction depends on application and infrastructure performance, downtime is more than an IT issue—it is a business risk. LogicMonitor eliminates blind spots across cloud, infrastructure, applications, and the Internet, giving IT teams unified visibility from user experience to code-level performance. With AI-powered insights, intelligent alerting, and automation, LogicMonitor helps organizations detect, prioritize, and prevent issues before they impact customers. By enabling teams to move from reactive incident response to autonomous IT operations, LogicMonitor helps modern enterprises reduce disruption, operate efficiently at scale, and keep digital services performing reliably. For more information, visit  www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

**Average Rating:** 4.5/5.0

**Total Reviews:** 587

#### How Do G2 Users Rate LogicMonitor?

- **Systems Monitoring:** 8.7/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 7.6/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 8.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind LogicMonitor?

- **Seller:** [LogicMonitor](https://www.g2.com/sellers/logicmonitor)
- **Company Website:** www.logicmonitor.com
- **Year Founded:** 2007
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @logicmonitor  
12,430 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0575241055ce06002a2f1fd1e29a1c2520416578fcf099eef91facac629c652e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1165219%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,226 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Infrastructure Manager, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 52% Medium, 30% Large

#### What Do G2 Reviewers Say About LogicMonitor?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in LogicMonitor, praising its intuitive navigation and user-friendly interface.
- Users value the **ease of implementation** with LogicMonitor, praising its fast deployment and intuitive management.
- Users commend the **extensive monitoring capabilities** of LogicMonitor, covering various technologies in diverse environments.
- Users value **comprehensive monitoring** by LogicMonitor, offering deep visibility across applications, cloud, and hybrid infrastructures.
- Users value the **excellent customer support** offered by LogicMonitor, enhancing their ability to manage environments efficiently.

##### Cons

- Users find the **learning curve steep** , needing advanced skills for effective use of LogicMonitor's features.
- Users note the **limited features** of LogicMonitor, leading to potential workarounds and a steep learning curve.
- Users find LogicMonitor **expensive** , especially for small teams, with complex integrations and a lack of free tier options.
- Users express concern over **inadequate monitoring** capabilities, making it challenging to manage traditional server workloads effectively.
- Users find the **configuration complexity** challenging, requiring significant effort and skills for effective utilization of LogicMonitor.

#### What Are Recent G2 Reviews of LogicMonitor?

**["Predictive Forecasting Controls Are a Math Nerd’s Dream"](https://www.g2.com/survey_responses/logicmonitor-review-12957464)**

**Rating:** 4.5/5.0 stars

_— Nidhi S._

[Read full review](https://www.g2.com/survey_responses/logicmonitor-review-12957464)

**["LogicMonitor has cut our MTTR 42% and provided tight ROI."](https://www.g2.com/survey_responses/logicmonitor-review-12956089)**

**Rating:** 4.5/5.0 stars

_— Tiya P._

[Read full review](https://www.g2.com/survey_responses/logicmonitor-review-12956089)

#### What Are G2 Users Discussing About LogicMonitor?

- [What is LogicMonitor used for?](https://www.g2.com/discussions/what-is-logicmonitor-used-for)
- [What does LogicMonitor do?](https://www.g2.com/discussions/what-does-logicmonitor-do)
- [Where does LogicMonitor store your monitored data?](https://www.g2.com/discussions/where-does-logicmonitor-store-your-monitored-data)
- [What does logic monitor do?](https://www.g2.com/discussions/what-does-logic-monitor-do) - 1 comment
- [How much does LogicMonitor cost?](https://www.g2.com/discussions/how-much-does-logicmonitor-cost)

### [Moogsoft](https://www.g2.com/products/moogsoft/reviews)

The pioneer of AIOps, advancing enterprise availability with modern ITOps. Why AIOps? At Moogsoft, we understand that every business leader wants to protect and grow revenue, increase customer satisfaction, reduce security, legal and reputational risks, and/or drive down costs. But when something goes wrong it still takes too many people too long to discover the cause and resolve it. Without AIOps, IT teams continue to work in silos, miss and misprioritize issues. As companies have digitally transformed and every company has become a tech company, there are simply too many alerts and tickets, cumbersome manual processes, and not enough resources to do the job. Why Moogsoft? Moogsoft creates an automated connective layer that brings IT Operations, Observability, and Incident Management teams onto the same page. This helps lower your mean time to detect (MTTD), investigate and resolve incidents (MTTR), so you can move from being reactive to proactive.

**Average Rating:** 4.5/5.0

**Total Reviews:** 34

#### How Do G2 Users Rate Moogsoft?

- **Systems Monitoring:** 8.8/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 9.1/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Moogsoft?

- **Seller:** [Moogsoft](https://www.g2.com/sellers/moogsoft)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Analyst
- **Top Industries:** Information Technology and Services
- **Company Size:** 82% Large, 18% Medium

#### What Do G2 Reviewers Say About Moogsoft?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **effective alert processing** and great dashboard features of Moogsoft, enhancing their monitoring experience.
- Users value the **effective alert processing** in Moogsoft, complemented by an impressive dashboard for better management.
- Users highlight the **awesome dashboard usability** of Moogsoft, enhancing their experience in managing alerts efficiently.
- Users commend Moogsoft for its **excellent data visualization** , enhancing alert processing with an impressive dashboard.
- Users value the **visibility** provided by Moogsoft’s dashboards, enhancing alert processing and overall monitoring efficiency.

##### Cons

- Users face **stability issues** with Moogsoft, especially during high load, resulting in downtime and disruptions.
- Users often face **performance issues** with Moogsoft, particularly during high load, leading to system downtimes.
- Users are frustrated by the **slow loading** issues in Moogsoft, especially during peak usage times.
- Users report **slow performance** in Moogsoft during high load, leading to frequent downtime and frustration.

#### What Are Recent G2 Reviews of Moogsoft?

**["Great Product"](https://www.g2.com/survey_responses/moogsoft-review-9363339)**

**Rating:** 5.0/5.0 stars

_— James C._

[Read full review](https://www.g2.com/survey_responses/moogsoft-review-9363339)

**["Excellent product support"](https://www.g2.com/survey_responses/moogsoft-review-7899375)**

**Rating:** 4.5/5.0 stars

_— Neha G._

[Read full review](https://www.g2.com/survey_responses/moogsoft-review-7899375)

#### What Are G2 Users Discussing About Moogsoft?

- [Is AIOps equivalent to DevOps?](https://www.g2.com/discussions/is-aiops-equivalent-to-devops)
- [What are the benefits of AIOps?](https://www.g2.com/discussions/what-are-the-benefits-of-aiops) - 1 comment
- [What type of platform is Moogsoft AIOps?](https://www.g2.com/discussions/what-type-of-platform-is-moogsoft-aiops)
- [What is Moogsoft software?](https://www.g2.com/discussions/what-is-moogsoft-software)

### [Aisera](https://www.g2.com/products/aisera/reviews)

Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilities, and customer service domains, delivering exponential cost efficiencies, higher organizational productivity, and an enhanced employee experience. Aisera’s Agentic AI platform acts as a cognitive layer of Artificial Intelligence on top of existing enterprise infrastructure, delivering a single pane of glass view into all business knowledge stored in all the disparate SORs, data systems, and applications that most enterprises accumulate over decades of technology investments. With a no-rip-n-replace approach, Aisera readily integrates with these existing SORs and applications and provides businesses the ability to launch fully autonomous agents that meet and exceed the most stringent enterprise data security, privacy, and compliance requirements and policies. The result is a highly efficient enterprise with transformed employee and customer experiences that translate into a continued increase in productivity levels across the enterprise.

**Average Rating:** 4.4/5.0

**Total Reviews:** 133

#### How Do G2 Users Rate Aisera?

- **Systems Monitoring:** 9.0/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 8.8/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Reporting:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Aisera?

- **Seller:** [Automation Anywhere](https://www.g2.com/sellers/automation-anywhere)
- **Year Founded:** 2003
- **HQ Location:** San Jose, CA
- **Twitter:** @AutomationAnywh  
55,050 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b65bf215f64217ef3b0ed8a101e77a8d2b3eb6923ef8ecde6e5eaa77ae57d698&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F208639%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,314 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 64% Large, 26% Medium

#### What Do G2 Reviewers Say About Aisera?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Aisera for its **easy implementation and integration** , ensuring a smooth transition and excellent support.
- Users find Aisera's platform incredibly **easy to use** , with seamless integration and supportive implementation from the technical team.
- Users commend Aisera for its **exceptional customer support** , consistently resolving issues and enhancing user experience.
- Users appreciate the **effortless automation** provided by Aisera, enhancing productivity and customer service efficiency.
- Users value the **automation capabilities** of Aisera, significantly reducing agent workload and improving response efficiency.

##### Cons

- Users face a **steep learning curve** with Aisera, requiring extra support for successful integration and deployment.
- Users find the **initial setup and training time-consuming** , leading to a slower start for peak performance.
- Users find Aisera to have **complexity in setup and maintenance** , requiring ongoing adjustments for optimal performance.
- Users find the **slow AI training and limited complex response handling** to be challenging and time-consuming.
- Users experience a **steep learning curve** with Aisera, requiring extra time and support during initial setup.

#### What Are Recent G2 Reviews of Aisera?

**["User-Friendly and Easy to Adopt, with Great AI Features"](https://www.g2.com/survey_responses/aisera-review-12658974)**

**Rating:** 4.5/5.0 stars

_— PRASHANT G._

[Read full review](https://www.g2.com/survey_responses/aisera-review-12658974)

**["AI Assistant That Works Wonder"](https://www.g2.com/survey_responses/aisera-review-11589504)**

**Rating:** 4.0/5.0 stars

_— Shruti S._

[Read full review](https://www.g2.com/survey_responses/aisera-review-11589504)

#### What Are G2 Users Discussing About Aisera?

- [What do you recommend for companies considering Aisera for AI-powered customer support?](https://www.g2.com/discussions/what-do-you-recommend-for-companies-considering-aisera-for-ai-powered-customer-support) - 1 comment
- [What is Aisera used for?](https://www.g2.com/discussions/what-is-aisera-used-for) - 1 comment
- [What are the components of a successful service desk?](https://www.g2.com/discussions/aisera-what-are-the-components-of-a-successful-service-desk)
- [What are the benefits of service desk?](https://www.g2.com/discussions/what-are-the-benefits-of-service-desk)
- [What does service desk software do?](https://www.g2.com/discussions/aisera-what-does-service-desk-software-do)

### [Mezmo](https://www.g2.com/products/mezmo/reviews)

Mezmo built an AI SRE agent that helps SRE and platform teams manage production environments with greater context, control, and trust. It supports autonomous incident detection, investigates incidents, identifies likely root causes, generates post-mortems, and turns repeatable operations work into governed agentic workflows on-call teams can rely on. The agent runs on AURA, Mezmo’s open-source agent harness, and is grounded by Mezmo’s real-time telemetry pipeline. Together, they give the agent task-ready context from logs, metrics, and traces instead of raw data dumps. Mezmo keeps production AI inspectable and controlled. Teams can connect their own models, integrate existing tools through MCP, run workflows on their own infrastructure, and audit every plan, prompt, and tool call. Mezmo is built for SRE and platform teams that want to bring AI into production operations without giving up control, context, or trust.

**Average Rating:** 4.6/5.0

**Total Reviews:** 213

#### How Do G2 Users Rate Mezmo?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Mezmo?

- **Seller:** [Mezmo](https://www.g2.com/sellers/mezmo)
- **Year Founded:** 2015
- **HQ Location:** San Jose, California
- **Twitter:** @mezmodata  
1,733 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=84ed4135b8c0ef1fdda6394cd0862d79b2145c787cb2f9f1d0cdf5db5deb9e0a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmezmo%2F&secure%5Burl_type%5D=linkedin_company_website)  
61 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, CTO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 64% Small, 32% Medium

#### What Do G2 Reviewers Say About Mezmo?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of Mezmo, highlighting its intuitive UI and efficient log analysis capabilities.
- Users appreciate the **ease of log collection and analysis** with Mezmo, enhancing incident response efficiency significantly.
- Users value the **real-time monitoring** capabilities of Mezmo, streamlining log management and incident response efficiency.
- Users appreciate the **real-time monitoring** capabilities of Mezmo, enhancing incident response and simplifying log analysis.
- Users commend Mezmo for its **efficiency improvement** , significantly enhancing productivity and simplifying log management across systems.

##### Cons

- Users find the **UX improvement** necessary, as the website design complicates navigation and access to documentation.
- Users note that the **complex setup** of Mezmo demands specialized skills and significant resources for effective implementation.
- Users are concerned about the **high costs** of Mezmo, especially with rising prices based on log volume.
- Users find the **learning difficulty** of Mezmo challenging at first, but recent improvements have aided in understanding.
- Users find it frustrating that they cannot use **regular "log" level** and face limitations on log submission.

#### What Are Recent G2 Reviews of Mezmo?

**["Mezmo has helped our security operations as far as speed, efficiency, and integrations available"](https://www.g2.com/survey_responses/mezmo-review-11110311)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/mezmo-review-11110311)

**["Streamlined Log Management and Observability with Mezmo"](https://www.g2.com/survey_responses/mezmo-review-11670560)**

**Rating:** 5.0/5.0 stars

_— Nilansh B._

[Read full review](https://www.g2.com/survey_responses/mezmo-review-11670560)

#### What Are G2 Users Discussing About Mezmo?

- [What does LogDNA do?](https://www.g2.com/discussions/what-does-logdna-do)
- [Is LogDNA open source?](https://www.g2.com/discussions/is-logdna-open-source) - 1 comment
- [What is the use of log DNA?](https://www.g2.com/discussions/what-is-the-use-of-log-dna)
- [How do you use LogDNA?](https://www.g2.com/discussions/how-do-you-use-logdna) - 1 comment

### [Splunk APM](https://www.g2.com/products/splunk-apm/reviews)

Splunk APM is critical to help provide visibility and context into your apps and services as your environment scales. Splunk APM provides the most advanced solution for engineers who build and troubleshoot modern applications; with full fidelity trace analysis to provide context across complex cloud and microservice environments, AI directed troubleshooting and high cardinality to identify and resolve problems faster, AlwaysOn Profiling to provide code level visibility of service bottlenecks, and OpenTelemetry standardization to provide greater flexibility and control as you embrace new technologies and processes.

**Average Rating:** 4.4/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Splunk APM?

- **Systems Monitoring:** 9.2/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 6.7/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Splunk APM?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 70% Large, 20% Medium

#### What Do G2 Reviewers Say About Splunk APM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **high-quality data** from Splunk APM, which enhances product quality and boosts customer satisfaction.
- Users value the **high-quality data** from Splunk APM, which significantly improves product quality and customer satisfaction.
- Users value the **high-quality data** from Splunk APM, which helps catch small issues and enhance customer satisfaction.
- Users appreciate the **high quality data** from Splunk APM, enhancing product quality and customer satisfaction.
- Users love the **high-quality error tracking** of Splunk APM, enhancing product quality and customer satisfaction.

##### Cons

- Users find the **inadequate reporting** capabilities of Splunk APM frustrating, as pulling specific logs is often challenging.
- Users find **inefficient log management** frustrating, wishing for an easier process to pull specific logs and reports.
- Users find it **difficult to pull specific logs** , wishing for an easier process in data reporting with Splunk APM.
- Users find it challenging to manage **log management issues** , wishing for an easier way to pull specific data reports.
- Users find **poor reporting** capabilities frustrating, wishing for simpler access to specific logs and data reports.

#### What Are Recent G2 Reviews of Splunk APM?

**["The best is app performance monitoring you can get!!"](https://www.g2.com/survey_responses/splunk-apm-review-5167352)**

**Rating:** 4.0/5.0 stars

_— Kevin V._

[Read full review](https://www.g2.com/survey_responses/splunk-apm-review-5167352)

**["Best tool to track logs and visualise same in graphical representation"](https://www.g2.com/survey_responses/splunk-apm-review-4784435)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/splunk-apm-review-4784435)

#### What Are G2 Users Discussing About Splunk APM?

- [How Splunk is used in performance monitoring?](https://www.g2.com/discussions/how-splunk-is-used-in-performance-monitoring)
- [Does Splunk have APM?](https://www.g2.com/discussions/does-splunk-have-apm)
- [How does Splunk APM work?](https://www.g2.com/discussions/how-does-splunk-apm-work)
- [What is APM in Splunk?](https://www.g2.com/discussions/what-is-apm-in-splunk)

### [AIMS](https://www.g2.com/products/aims-innovation-aims/reviews)

Build confidence in your IT Operations with AIMS, an automated monitoring solution powered by AI. Get early notifications with automated anomaly detection of the issues that can potentially bring down your business and understand which other systems could be impacted with automated service dependency discovery. AIMS auto-detects changes you deploy to applications and automatically includes them in your application monitoring scope. Gain agility, efficiency, and confidence to scale your IT Operations with AIMS in days, not months or years.

**Average Rating:** 4.8/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate AIMS?

- **Systems Monitoring:** 6.7/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 10.0/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind AIMS?

- **Seller:** [VENDX E-Sourcing Suite](https://www.g2.com/sellers/vendx-e-sourcing-suite)
- **Year Founded:** 2011
- **HQ Location:** Oslo
- **Twitter:** @aimsinnovation  
2,753 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=912d0db379d7e928b23b8a956685f40cfb70f5b197e8418aa71c29092c20d3b7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faims-innovation%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 59% Large, 24% Small

#### What Are Recent G2 Reviews of AIMS?

**["Fast time-to-value for those interested in pure AIOps"](https://www.g2.com/survey_responses/aims-review-5323408)**

**Rating:** 4.5/5.0 stars

_— Alexander L._

[Read full review](https://www.g2.com/survey_responses/aims-review-5323408)

**["AIMS-Integration"](https://www.g2.com/survey_responses/aims-review-7138831)**

**Rating:** 5.0/5.0 stars

_— Pramod G M._

[Read full review](https://www.g2.com/survey_responses/aims-review-7138831)

### [SUSE Rancher](https://www.g2.com/products/suse-rancher/reviews)

SUSE Rancher is a complete Kubernetes management platform that simplifies how teams deploy, manage, and secure clusters across any infrastructure on-prem, in the cloud, or at the edge. It brings centralized authentication, policy enforcement, visibility, and tooling together in one place so platform teams can manage the full Kubernetes lifecycle without jumping between systems. You can run SUSE Rancher as a free community edition, or choose Rancher Prime for enterprise support and security, or Rancher Suite to combine Rancher with integrated observability, storage, and virtualization. Why teams use SUSE Rancher Cluster management that scales Manage all your Kubernetes clusters across different clouds, data centers, and even edge devices from one dashboard. Provision new clusters, apply global policies, and monitor everything from a central control plane. Works anywhere Rancher supports any certified Kubernetes distro. Use it with upstream Kubernetes, RKE2, EKS, AKS, GKE, K3s, or even vSphere. You get the same control and experience everywhere. Simple, secure app deployment Use Helm or the built-in SUSE Application Collection to deploy apps across one or many clusters. You can enforce consistent policies and get visibility into health and performance. What you get Centralized cluster lifecycle management Create, upgrade, scale, and delete clusters across environments with a few clicks or API calls. Automate Day 2 operations like backups, upgrades, and monitoring. Built-in authentication and access control Integrates with your identity provider (LDAP, AD, SAML, OIDC) and gives you fine-grained RBAC controls for all clusters. Policy and compliance management Use pre-built Kubewarden policies or write your own to enforce security and operational best practices across your fleet. Extensible platform Extend Rancher with your own tools or use community and partner-developed extensions. Easily add monitoring, logging, backup, and more through the UI. Enterprise support and ecosystem With Rancher Prime, you get access to SUSE’s private container registry, hardened images, long-term support, and expert services. Rancher Suite bundles this with enterprise observability, storage (Longhorn), and virtualization (KubeVirt-based). Who it’s for SUSE Rancher is for organizations running Kubernetes at scale. Whether you’re just getting started with containers or managing hundreds of clusters, Rancher helps platform teams simplify operations, secure infrastructure, and enable developer self-service without compromising visibility or control. Use the Community Edition to start for free, or step up to Rancher Prime or Rancher Suite for full enterprise-grade capabilities and support.

**Average Rating:** 4.4/5.0

**Total Reviews:** 146

#### How Do G2 Users Rate SUSE Rancher?

- **Systems Monitoring:** 8.5/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 8.1/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **Reporting:** 7.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SUSE Rancher?

- **Seller:** [SUSE](https://www.g2.com/sellers/suse)
- **Company Website:** www.suse.com
- **Year Founded:** 1992
- **HQ Location:** Nürnberg, DE
- **Twitter:** @SUSE  
64,779 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=99aa4822b3d88592d34d73098197cbc0631636f72c6a7400506bec4821529878&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1455%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,729 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** DevOps Engineer, Senior DevOps Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 45% Large, 30% Medium

#### What Do G2 Reviewers Say About SUSE Rancher?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly interface** of SUSE Rancher, making Kubernetes management accessible and straightforward for all levels.
- Users benefit from **efficient cluster management** with Rancher's intuitive interface and powerful capabilities for Kubernetes.
- Users value the **comprehensive management capabilities** of SUSE Rancher for all Kubernetes clusters across various environments.
- Users appreciate the **intuitive user interface** of SUSE Rancher, making Kubernetes management simple and accessible for all.
- Users commend the **responsive customer support** of SUSE Rancher, enhancing their overall experience and satisfaction.

##### Cons

- Users find SUSE Rancher to be **complex** , facing challenges with setup, support, and managing large clusters effectively.
- Users find the **complex setup** of SUSE Rancher challenging, especially for those new to Kubernetes and configurations.
- Users struggle with the **complex configuration** of SUSE Rancher, causing challenges for those new to Kubernetes and upgrades.
- Users face a **difficult learning curve** with SUSE Rancher due to complex setups and advanced Kubernetes concepts.
- Users experience **latency issues** when managing large clusters, affecting the responsiveness of the UI and overall performance.

#### What Are Recent G2 Reviews of SUSE Rancher?

**["Efficient Multi-Cluster Management with SUSE Rancher"](https://www.g2.com/survey_responses/suse-rancher-review-12449935)**

**Rating:** 4.0/5.0 stars

_— Rezgui I._

[Read full review](https://www.g2.com/survey_responses/suse-rancher-review-12449935)

**["Robust Kubernetes Governance and Cluster Management"](https://www.g2.com/survey_responses/suse-rancher-review-13235881)**

**Rating:** 4.0/5.0 stars

_— Froilán M._

[Read full review](https://www.g2.com/survey_responses/suse-rancher-review-13235881)

#### What Are G2 Users Discussing About SUSE Rancher?

- [What is StackState used for?](https://www.g2.com/discussions/what-is-stackstate-used-for)
- [How good is Rancher?](https://www.g2.com/discussions/how-good-is-rancher) - 1 comment, 1 upvote
- [What is Rancher built on?](https://www.g2.com/discussions/what-is-rancher-built-on)
- [How is Rancher different from Kubernetes?](https://www.g2.com/discussions/how-is-rancher-different-from-kubernetes) - 1 comment, 1 upvote
- [What are features of Rancher?](https://www.g2.com/discussions/what-are-features-of-rancher) - 1 comment

### [OpenText Operations Bridge (OpsBridge)](https://www.g2.com/products/opentext-operations-bridge-opsbridge/reviews)

Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system, database, application, or service on all data types. With industry-leading AIOps capabilities, including event consolidation engines and noise reduction technology, it uniquely integrates end-to-end service awareness with rule and machine learning-based event correlation capabilities. Problems identified using a Vertica big data lake and machine learning, for example, to identify significant logs, can be manually or automatically remediated with flexible runbook automation and orchestration. These capabilities also apply to over 200 integrations with third-party tools and technology stacks. Executive stakeholders gain actionable insight on any device that has a browser with tailored dashboards showing vital status, business, and IT KPIs. Hybrid Cloud Monitoring for the Digital Enterprise Hybrid IT has quickly become the new normal, and IT operations teams are expected to offer both cloud and on-premises infrastructure options, whichever best meets the needs of the application or service. IT operations teams must adapt to new technologies, adopt new cloud vendors and other services chosen by the business, and monitor new applications and application releases with increasing frequency. OpenText™ OpsBridge exploits all AIOps capabilities to consolidate and analyze all your data. It reduces event volumes, isolates root-cause, and provides chatbots for ChatOps. It includes automation to remediate problems quickly while reducing human error with over 8000 provided runbook – or you can build your own. Deliver What the Business Needs When It Needs It Designed to deliver real business value, OpenText™ OpsBridge integrates all your tools and automates manual tasks. It focuses operations teams on the business services and users being impacted by automatically identifying root cause faster than ever before possible. Built-in AIOps intelligent analytics drives historical analysis, applying machine learning and 50+ patented algorithms to logs, events, metrics, and topology, which is so much more powerful than search alone. Key Benefits - Increased effectiveness (time, money, resources) of tools and services - Reduced effort and time to process service requests and resolve problems - Confidence from the lines of business in IT’s ability to deliver consistent, compliant services - Business needs and strategy that are on time and budget, and in stronger collaboration with IT - Reduced business risk, better service price performance, and accelerated time-to-market for new services Key Features - Automated Hybrid IT Discovery and Monitoring: Discovery and monitoring consolidates and exploits all your data types (events, metrics, logs, and topology) within a dynamically updated and accurate model. It shows the impact of incidents, ensuring no new service goes overlooked with dynamic top-down and bottoms-up service modeling and with monitoring automation. Aggregate all our your Hybrid IT resources into a single view with 200+ technology integrations. OpsBridge solution templates and management packs provide in-depth domain-specific monitoring, including infrastructure, databases, Microsoft environments, SAP environments, middleware, cloud, big data, application platforms, automation, load balancers, and web servers. The data is integrated into collect once store one technology (COSO), a containerized common data collection and storage for real-time streaming data ingestion and processing. - Consolidate Data and Reduce Noise: IT experts advise that the application of common data ingestion and algorithmic Big Data driven analytics to all your data is the key to improving service excellence. OpsBridge includes analytics and incorporates 50+ patents for high-speed, high-volume data analysis. Automated log, metric, and event analysis, plus anomaly detection, proactively alerts operators to abnormal activity and uncovers the most relevant insights from hundreds of millions of records to help your team better prioritize. With “time machine” replay, which correlates disparate data over any time range and in relation to topology graphs, users can visualize with ease when the problem started and find the offending resource. To enhance your control of virtualized resources and dynamically changing workloads, OpsBridge proposes optimized recipes for your resources. These recipes give you the ability to visualize resources, forecast their allocation impact, and master costs to set the right level of service. - Automated AIOps: OpsBridge incorporates all 11 AIOps capabilities, from agent-based intelligence and real-time performance analytics to multi-mode stream-based and topology-based correlation of event streams over time and across dependencies. - Robotize Processes and Remediation: With more than 8,000 runbooks to choose from, including hundreds of out-of-the-box integrations to popular IT Service Management tools, OpsBridge simplifies and accelerates the automation of tasks such as remedial actions, notifications, and recovery procedures. Orchestration of complex and conditional execution and rollback provides the means to strengthen compliance, remove manual errors, and develop IT Process Automation (ITPA) to slash costs and drive compliance, releasing rare resources for more critical business priorities. Adapting to changing circumstances is a core requirement for an agile organization. That’s the DevOps methodology, and OpsBridge supports it with: \> A dynamically updating model that reflects the deployment of new application and infrastructure instances, automatically activating the required monitoring. \> Robotized features for ChatOps-based collaboration across teams and tools such as Sitescope, OpsBridge Reporter and Operations Orchestration \> Automated tasks capture and share vital production information to the extended teams, as well as activating alternative configurations to keep your business on track. - Analyze Application Health: OpsBridge provides probes dispersed across the world to measure service quality, control SLAs, and application health. That data is also fed to COSO, processed by the AIOps based analytics, and shown in reports and dashboards. - Customize Dashboards and Reporting: The Business Value Dashboard (BVD) can exploit all the status and KPI data at your disposal to provide a TV-like, live channel of business and IT news that the BVD “paints” onto any device with a browser. BVD software can display online information—such as internet news feeds, live programs, and streaming videos—in views developed using popular office tools. BVD can consume historical data stored in COSO, preprocessing, and analyzing that data before being displayed for reporting. OpsBridge Performance Engine and BVD provide highly scalable, real-time performance collection, analysis, and graphing for hundreds of metrics and consume data from COSO. You can build and combine different metrics and IT status information into powerful dashboards you can quickly tailor into domain-specific or contextually-specific dashboard mashups. Supported Technologies Management Packs are domain-specific add-ons to OpsBridge that provide pre-programmed intelligence for that domain, domain-specific reports, and correlation rules. Full details are available here: https://www.microfocus.com/media/data-sheet/operations\_bridge\_ds.pdf - Infrastructure AIX CentOS Cluster Debian HPE-UX HyperV IBM LPAR KVM Oracle Enterprise Linux RedHat Solaris Solaris Zone SUSE Ubuntu VMware vSphere Windows XEN - Databases Cassandra Couchbase Apache CouchDB Informix Marklogic Microsoft SQL Server MongoDB MySQL Oracle Database Oracle RAC PostgreSQL Riak SAP Sybase ASE - Microsoft Environments Microsoft Active Directory Microsoft Azure Microsoft Exchange Server Microsoft IIS Microsoft SharePoint Server Microsoft Skype for Business - SAP Environments SAP SAP HANA - Middleware Apache ActiveMQ Apache Kafka Apache Tomcat Apache Web Server Glassfish IBM WebSphere Application Server iPlanet JBoss Memcached Oracle Weblogic Application Server Rabbit MQ Redis Varnish - Cloud Amazon Services (EC2, EBS, ECS, Dynamo DB, Beanstalk Services, AWS Service Status, RDS, ASG, ELB, SQS, RedShift, KMS, S3, AWS Billing, AWS Service Health Dashboards) Microsoft Azure (Azure Data Factory, Azure Data Lake, Virtual Machines, Azure SQL, Storage Account, Azure App Service Plan, Azure Web Apps, Azure Active Directory Discovery, Activity Logs, Windows Activity Logs hosted on the Azure environment, Azure Load Balancer, Multi-instance support for Storage account service) Google Cloud Platform OpenStack Kubernetes - Big Data Apache Falcon Apache Flume Apache Oozie Apache Spark Apache Storm Apache Zookeeper Hadoop (Apache, Cloudera distributions) HBase Micro Focus Vertica Database Solr - Application Platforms Docker (certified) Node.js - Automation Chef Jenkins - Generic BIND DHCP File Change Monitor FTP server Generic SMTP JMX Microsoft .NET OpenSSH Perfmon SNMP - Load Balancer HAProxy Nginx - Partner IBM AS/400 IBM DB2 IBM Mainframe - Web Server gUnicorn HTTP Lighttpd - Others Github Postfix - Integrations are connectors to other tools that bring in their data for display and analysis: Ambari AppDynamics Aternity BMC Impact Manager BMC Remedy CA Spectrum Cherwell ITSM CollectD DynaTrace APM (Compuware) Dynatrace Data Center RUM (Do IT WiSE) Dynatrace Data Center RUM (J9) Dynatrace Synthetics (Do IT Wise) ExtraHop Networks Helion Monasca HEP OneView HPE Systems Insight Manager IBM NetCool IBM Tivoli (J9) OpenText™ APM OpenText™ AppPulse Active / Mobile OpenText™ ArcSight Logger / ESM OpenText™ AppManager OpenText™ Network Node Manager i (NNMi) OpenText™ Operations Manager for UNIX OpenText™ Operations Manager for Windows OpenText™ Service Manager OpenText™ Universal CMDB Microsoft SCOM Nagios New Relic Nutanix Oracle Enterprise Manager Propel Service Exchange RemedyForce / Salesforce SAP Solution Manager Service Anywhere ServiceNow (AppLink) ServiceNow (Do IT WiSE) Solarwinds Network Performance Monitor Solarwinds Server and Application Monitor Splunk VMWare vCenter Operations Manager VMware vRealize Operations (VROPS) xMatters Zabbix Zenoss

**Average Rating:** 4.0/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate OpenText Operations Bridge (OpsBridge)?

- **Systems Monitoring:** 10.0/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind OpenText Operations Bridge (OpsBridge)?

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText  
21,565 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c339a6555764b5ffce77c3df08d6ed9c9b1cb1ee1baeebac8435f0485b7cca5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709%2F&secure%5Burl_type%5D=linkedin_company_website)  
23,048 employees on LinkedIn®
- **Ownership:** NASDAQ:OTEX

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Retail
- **Company Size:** 106% Large, 3% Medium

#### What Do G2 Reviewers Say About OpenText Operations Bridge (OpsBridge)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency.
- Users commend the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency.
- Users appreciate the **monitoring ease** of OpenText OpsBridge, making infrastructure management straightforward and efficient.
- Users appreciate the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency significantly.

##### Cons

- Users report significant **delay issues** with support, as tickets often remain unresolved for extended periods.
- Users experience significant **delays** with the support team, with unresolved tickets and unnecessary requests prolonging issues.
- Users face challenges with the **logging issues** as the support team often asks for irrelevant logs, delaying resolutions.
- Users are frustrated with the **poor support team** , as many tickets remain unresolved for extended periods.
- Users express frustration over **poor customer support** , as unresolved tickets lead to wasted time and ineffective assistance.

#### What Are Recent G2 Reviews of OpenText Operations Bridge (OpsBridge)?

**["Streamlining IT Operations with Micro Focus Operations Bridge (OpsBridge)"](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-7960528)**

**Rating:** 5.0/5.0 stars

_— Shubham D._

[Read full review](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-7960528)

**["Micro focus - operation manager"](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-6536212)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-6536212)

#### What Are G2 Users Discussing About OpenText Operations Bridge (OpsBridge)?

- [What is Micro Focus Operations Bridge (OpsBridge) used for?](https://www.g2.com/discussions/what-is-micro-focus-operations-bridge-opsbridge-used-for)

### [Splunk Observability Cloud](https://www.g2.com/products/splunk-observability-cloud/reviews)

Splunk Observability Cloud is a comprehensive, real-time monitoring and troubleshooting platform designed to provide full-stack visibility across any environment. By integrating application performance monitoring, infrastructure monitoring, and digital experience monitoring, it enables organizations to detect and resolve issues swiftly, ensuring optimal system performance and enhanced user experiences. Built on OpenTelemetry standards, Splunk Observability Cloud offers AI-driven insights and analytics, facilitating proactive management of complex, distributed systems. Key Features and Functionality: - Application Performance Monitoring (APM): Identifies and addresses application issues by combining related data into intuitive visuals, accelerating mean time to resolution (MTTR). - Infrastructure Monitoring: Provides instant visibility and real-time alerts to improve hybrid cloud performance. - Digital Experience Monitoring: Delivers insights into frontend performance through Real User Monitoring and Synthetic Monitoring, ensuring seamless user experiences. - AI-Powered Analytics: Utilizes machine learning-driven features like Service Maps and Trace Analytics to offer guided troubleshooting and faster issue resolution. - OpenTelemetry-Native: Ensures data ownership and control, preventing vendor lock-in and allowing consistent instrumentation across applications. - No Data Sampling: Collects and analyzes 100% of data with NoSample™ tracing, eliminating blind spots. - Log Observer Connect: Correlates logs stored in Splunk Platform with real-time metrics and traces, providing deeper context for software behavior. Primary Value and Problem Solving: Splunk Observability Cloud addresses the challenges of monitoring and managing complex, distributed systems by offering unified visibility and real-time troubleshooting capabilities. It empowers organizations to: - Accelerate Issue Resolution: By correlating metrics, traces, and logs, teams can quickly identify root causes, reducing downtime and improving system reliability. - Enhance User Experiences: Continuous monitoring of digital experiences ensures that performance issues are detected and resolved before impacting end-users. - Optimize Operational Efficiency: AI-driven insights and automated analytics streamline troubleshooting processes, allowing teams to focus on innovation rather than firefighting. - Maintain Data Control: The OpenTelemetry-native approach provides flexibility and prevents vendor lock-in, enabling organizations to adapt and scale their observability practices as needed. By integrating these capabilities, Splunk Observability Cloud enables organizations to maintain high system performance, deliver exceptional user experiences, and drive continuous innovation.

**Average Rating:** 4.3/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate Splunk Observability Cloud?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Splunk Observability Cloud?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 38% Large, 33% Small

#### What Do G2 Reviewers Say About Splunk Observability Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **detailed insights and analytics** from Splunk Observability Cloud, enhancing performance monitoring and issue resolution.
- Users value the **intelligent logging capabilities** of Splunk Observability Cloud for gaining detailed insights and analytics.
- Users find the **ease of use** in Splunk Observability Cloud significantly enhances their monitoring efficiency and productivity.
- Users value the **powerful monitoring and alerting features** of Splunk Observability Cloud for enhanced log insights.
- Users value the **intelligent logging management** in Splunk Observability Cloud, facilitating effective monitoring and insights.

##### Cons

- Users find **Splunk Observability Cloud's pricing too expensive** , suggesting a need for more economical options for small organizations.
- Users feel the **pricing issues** of Splunk Observability Cloud make it less accessible despite its strong features.
- Users find the **steep learning curve** challenging, requiring time and knowledge to navigate the Splunk Observability Cloud.
- Users find the **complex setup** of Splunk Observability Cloud difficult, impacting usability and debugging efforts.
- Users find the **difficult learning curve** challenging for beginners, impacting their initial experience with Splunk Observability Cloud.

#### What Are Recent G2 Reviews of Splunk Observability Cloud?

**["Centralized Telemetry and Real-Time Insights That Speed Up Troubleshooting"](https://www.g2.com/survey_responses/splunk-observability-cloud-review-13151687)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/splunk-observability-cloud-review-13151687)

**["Troubleshooter of Technology"](https://www.g2.com/survey_responses/splunk-observability-cloud-review-10073406)**

**Rating:** 4.0/5.0 stars

_— Lokesh V._

[Read full review](https://www.g2.com/survey_responses/splunk-observability-cloud-review-10073406)

#### What Are G2 Users Discussing About Splunk Observability Cloud?

- [What is Splunk IT Cloud used for?](https://www.g2.com/discussions/what-is-splunk-it-cloud-used-for)

### [CA WatchTower Platform ML Insights](https://www.g2.com/products/ca-watchtower-platform-ml-insights/reviews)

Embedded intelligence to proactively prevent problems, fix issues faster and get more done.

**Average Rating:** 4.2/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate CA WatchTower Platform ML Insights?

- **Systems Monitoring:** 9.4/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 8.9/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind CA WatchTower Platform ML Insights?

- **Seller:** [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166)
- **Year Founded:** 1991
- **HQ Location:** San Jose, CA
- **Twitter:** @broadcom  
63,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=093adce8015fea9ef126312884b465dc8e3c20e17dcb12fbb77a7bd82577e7a5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbroadcom%2F&secure%5Burl_type%5D=linkedin_company_website)  
55,094 employees on LinkedIn®
- **Ownership:** NASDAQ: CA

#### Who Uses This Product?

- **Company Size:** 73% Large, 18% Medium

#### What Are Recent G2 Reviews of CA WatchTower Platform ML Insights?

**["Experience using CA Mainframe"](https://www.g2.com/survey_responses/ca-watchtower-platform-ml-insights-review-8293626)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/ca-watchtower-platform-ml-insights-review-8293626)

**["Working with CA Mainframe helps to analyse the business"](https://www.g2.com/survey_responses/ca-watchtower-platform-ml-insights-review-8303876)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/ca-watchtower-platform-ml-insights-review-8303876)

### [OpsPilot](https://www.g2.com/products/opspilot/reviews)

OpsPilot OpsPilot is an AI-powered observability and autonomous reliability platform with an AI Site Reliability Engineering (SRE) teammate that helps engineering and operations teams detect, understand, and resolve incidents faster — and increasingly prevent them from happening at all. Your 24/7 stack expert Modern production systems — microservices, distributed architectures, cloud and hybrid environments — generate enormous volumes of telemetry. Your existing tools surface that data. But they still leave engineers responsible for interpreting signals, finding root causes, and deciding what to do next. OpsPilot closes that gap. It continuously analyzes telemetry across your applications, infrastructure, and services — then tells your team what is happening, why it is happening, and what to do about it. From dashboards to autonomous reliability OpsPilot goes beyond alerting and visualization. It correlates signals across metrics, logs, traces, and deployment events to identify abnormal behavior, explain root causes, and guide teams toward faster resolution — dramatically reducing time spent on incident investigation and operational troubleshooting. Over time, it evolves from reactive investigation toward proactive and autonomous operations. Your AI SRE teammate OpsPilot acts as an AI SRE teammate — augmenting your operations team by answering the questions engineers face during incidents: What changed? Where is the failure occurring? Which service is responsible? What should we investigate next? Three core capabilities Observability — collects and correlates telemetry across metrics, logs, traces, JVM data, and application-level diagnostics for a complete picture of system behavior. Operational Intelligence — applies AI-driven analysis to surface what changed, what is causing the issue, which components are involved, and what actions may resolve it. Foundational capabilities include anomaly detection, alert reduction, telemetry correlation, and root cause analysis. Action and Automation — supports guided incident response, runbook generation, automated remediation, and continuous operational learning — moving teams progressively toward autonomous reliability. OpenTelemetry-native. No new agents required. OpsPilot ingests telemetry via OTLP over gRPC or HTTP — no proprietary agent required. It works with your existing OpenTelemetry instrumentation across Kubernetes, microservices, cloud services, and serverless platforms. Prometheus-compatible metrics, Loki log ingestion, and Jaeger/Zipkin trace formats are also supported. For teams needing deep JVM or ColdFusion diagnostics, the optional FusionReactor APM agent provides additional application-level telemetry. Built for DevOps, SRE, and platform engineering teams OpsPilot is designed for organizations running modern production systems that require high reliability and operational efficiency — particularly teams moving toward SRE or platform engineering models who need deeper operational insight without increasing headcount. Deployed as SaaS, hybrid, or agentless via OpenTelemetry.

**Average Rating:** 4.8/5.0

**Total Reviews:** 174

#### How Do G2 Users Rate OpsPilot?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind OpsPilot?

- **Seller:** [Intergral](https://www.g2.com/sellers/intergral)
- **Company Website:** www.fusion-reactor.com
- **Year Founded:** 1998
- **HQ Location:** Boeblingen, DE
- **Twitter:** @Fusion\_Reactor  
9,345 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=06190f83178db2c90da22a1fbf204dee69074f7e9028182f8264c6277dbe6f61&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Ffusionreactor%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Who Uses This:** CTO, Developer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 61% Small, 29% Medium

#### What Do G2 Reviewers Say About OpsPilot?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of OpsPilot, allowing for straightforward setup and effortless monitoring of applications.
- Users find the **real-time web metrics and insights** from OpsPilot extremely useful for monitoring and optimizing app performance.
- Users appreciate the **real-time visibility and detailed insights** provided by FusionReactor APM for effective monitoring.
- Users love the **real-time monitoring** capabilities of OpsPilot, enabling effective troubleshooting and performance optimization.
- Users commend the **excellent customer support** of OpsPilot, noting their friendly and responsive assistance for all inquiries.

##### Cons

- Users find the **learning curve steep** due to complex features and confusing settings, impacting effective use of OpsPilot.
- Users find **difficult configuration** a challenge, often struggling with settings spread across various menus and options.
- Users face a **learning difficulty** with OpsPilot, as setup and feature complexity can be overwhelming initially.
- Users find the **UI confusing** and prefer the clearer layout of the on-premises version of OpsPilot.
- Users find the **UI design confusing** , especially in the Cloud version, impacting usability and clarity significantly.

#### What Are Recent G2 Reviews of OpsPilot?

**["FusionReactor APM: Real-Time Memory Insights and Proactive Crash Protection"](https://www.g2.com/survey_responses/opspilot-review-12399926)**

**Rating:** 5.0/5.0 stars

_— Octavian C._

[Read full review](https://www.g2.com/survey_responses/opspilot-review-12399926)

**["Ein echtes "Must-Have" für jeden Betreiber eines Anwendungsservers."](https://www.g2.com/survey_responses/opspilot-review-11664008)**

**Rating:** 5.0/5.0 stars

_— René H._

[Read full review](https://www.g2.com/survey_responses/opspilot-review-11664008)

#### What Are G2 Users Discussing About OpsPilot?

- [What is FusionReactor APM used for?](https://www.g2.com/discussions/what-is-fusionreactor-apm-used-for)

### [Grok](https://www.g2.com/products/grok/reviews)

Grok is an AI operations (AIOps) platform that proactively resolves IT incidents using machine intelligence and automation.

**Average Rating:** 4.3/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Grok?

- **Systems Monitoring:** 7.2/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 8.3/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 6.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Grok?

- **Seller:** [Avik Partners](https://www.g2.com/sellers/avik-partners)
- **Year Founded:** 2014
- **HQ Location:** Dallas, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=260c15cb4ad27b95443b8943b92df3b024c8a6ce7d4127ad8c4221182fc8b2a7&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrokstream&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 39% Small, 11% Medium

#### What Do G2 Reviewers Say About Grok?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Grok for its **humorous and witty responses** , making complex questions enjoyable and engaging to explore.
- Users highlight the **ease of use** of Grok, appreciating its quick setup and efficient assistance for everyday tasks.
- Users value the **easy setup** of Grok, facilitating a seamless start for efficient and productive use.
- Users find Grok's **setup ease** exceptional, enabling smooth onboarding without any difficulties for efficient productivity.
- Users appreciate Grok's **innovative real-time connections** to X, enabling sharp analysis of trends and breaking news.

##### Cons

- Users experience **alert issues** with Grok, including inaccuracies and incomplete responses affecting reliability and efficiency.
- Users experience **insufficient information** from Grok, leading to incomplete responses and occasional inaccuracies in understanding.
- Users report **data inaccuracy** in Grok, with issues like incomplete responses and lack of deeper context.
- Users express frustration over **limited features** in Grok, impacting functionality and overall experience without the premium version.
- Users find Grok lacking in **essential features** like plugin support and robust customization for serious productivity tasks.

#### What Are Recent G2 Reviews of Grok?

**["Pioneering Real-Time Insights with a Witty Edge"](https://www.g2.com/survey_responses/grok-review-12326011)**

**Rating:** 5.0/5.0 stars

_— Pratyaksh M._

[Read full review](https://www.g2.com/survey_responses/grok-review-12326011)

**["Flexible Options Beyond the Basic AI Version"](https://www.g2.com/survey_responses/grok-review-12328857)**

**Rating:** 4.0/5.0 stars

_— Robert K._

[Read full review](https://www.g2.com/survey_responses/grok-review-12328857)

### [Deepchecks](https://www.g2.com/products/deepchecks/reviews)

Release high-quality LLM apps quickly without compromising on testing. Never be held back by the complex and subjective nature of LLM interactions.

**Average Rating:** 4.4/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Deepchecks?

- **Systems Monitoring:** 9.0/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 8.8/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Deepchecks?

- **Seller:** [Deepchecks](https://www.g2.com/sellers/deepchecks)
- **Year Founded:** 2019
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4abe60482809c0096a82337748bc869b22c60159fa9f2244d8739d11576426c4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepchecks%2F&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 55% Small, 36% Medium

#### What Do G2 Reviewers Say About Deepchecks?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **strict compliance with data privacy standards** of Deepchecks, enhancing trust and security for deployments.
- Users value the **intuitive support for various tasks** offered by Deepchecks, catering to both technical and non-technical users.
- Users appreciate the **outstanding customer support** of Deepchecks, which caters to both technical and non-technical users.
- Users value the **helpful and professional customer support** that enhances their experience with Deepchecks.
- Users find Deepchecks' **ease of use** a significant advantage, enhancing their experience in monitoring model performance.

#### What Are Recent G2 Reviews of Deepchecks?

**["Excellent Testing & Monitoring for Trustworthy AI in Production"](https://www.g2.com/survey_responses/deepchecks-review-9964582)**

**Rating:** 4.5/5.0 stars

_— Patrick Ryan S._

[Read full review](https://www.g2.com/survey_responses/deepchecks-review-9964582)

**["It was a great experience with the platform"](https://www.g2.com/survey_responses/deepchecks-review-9936912)**

**Rating:** 5.0/5.0 stars

_— PULAPARTHI V._

[Read full review](https://www.g2.com/survey_responses/deepchecks-review-9936912)

### [Netreo](https://www.g2.com/products/netreo/reviews)

Netreo is the most comprehensive IT Operations full stack monitoring and AIOps company. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others. Our platform is also an extensible environment with the ability for our user community to build and share their integrations with others in our customer community.

**Average Rating:** 4.5/5.0

**Total Reviews:** 54

#### How Do G2 Users Rate Netreo?

- **Systems Monitoring:** 9.4/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 9.2/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Netreo?

- **Seller:** [BMC Helix](https://www.g2.com/sellers/bmc-helix)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=63b4dbbe36c184b8e0bcfe321196485a32ca82b8a8050b7bdd9dc630481c3b87&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbmchelix%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,266 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Primary/Secondary Education
- **Company Size:** 37% Medium, 34% Large

#### What Are Recent G2 Reviews of Netreo?

**[""Netreo: The Best Vendor for Full-Stack Monitoring and AIOps Solutions""](https://www.g2.com/survey_responses/netreo-review-7793121)**

**Rating:** 5.0/5.0 stars

_— Victor A._

[Read full review](https://www.g2.com/survey_responses/netreo-review-7793121)

**["Netreo Amazing IT Observability and Operations experience"](https://www.g2.com/survey_responses/netreo-review-8778727)**

**Rating:** 5.0/5.0 stars

_— Rodrigo V._

[Read full review](https://www.g2.com/survey_responses/netreo-review-8778727)

#### What Are G2 Users Discussing About Netreo?

- [What is Netreo used for?](https://www.g2.com/discussions/what-is-netreo-used-for) - 1 comment

### [CrunchMetrics](https://www.g2.com/products/crunchmetrics/reviews)

CrunchMetrics is an advanced anomaly detection system, that leverages the combined power of statistical methods and AI-ML based techniques to sift through your data to identify incidents that are business critical in nature. It examines historical data to understand and establish what is ‘normal’ behavior, and then constantly monitors data streams to single out ‘abnormal’ patterns, known as anomalies.

**Average Rating:** 4.3/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate CrunchMetrics?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind CrunchMetrics?

- **Seller:** [CrunchMetrics](https://www.g2.com/sellers/crunchmetrics)
- **Year Founded:** 2019
- **HQ Location:** Broomfield, Colorado
- **Twitter:** @crunchmetrics  
388 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b3810816ed4bd4988cf41eb39dbb7d4bf12b5ddae8de2ff978d3a3775af9157&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrunchmetrics%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 52% Small, 30% Medium

#### What Do G2 Reviewers Say About CrunchMetrics?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time anomaly detection** of CrunchMetrics, enhancing efficiency and decision-making across industries.
- Users love the **ease of use** of CrunchMetrics, enjoying a smooth and flexible experience with its user-friendly interface.
- Users value the **analytical capabilities** of CrunchMetrics, offering powerful insights and real-time anomaly detection for improved decision-making.
- Users value the **enhanced efficiency** provided by CrunchMetrics, leading to better decision-making and accurate results.
- Users appreciate the **flexibility** of CrunchMetrics, enabling seamless integration and adaptability to diverse data needs.

##### Cons

- Users feel the pricing is **expensive** compared to competitors, suggesting improvements could enhance accessibility and usability.
- Users find **confusing pricing** for CrunchMetrics, which hinders accessibility and cost-effectiveness for small businesses.
- Users may find the **learning curve challenging** , which can complicate daily to weekly usage of CrunchMetrics.
- Users find the **pricing structure difficult** , as it can be harsh for larger organizations seeking to use CrunchMetrics.
- Users find the **implementation of CrunchMetrics complex** , which can lead to a challenging onboarding experience.

#### What Are Recent G2 Reviews of CrunchMetrics?

**["An incredible tool"](https://www.g2.com/survey_responses/crunchmetrics-review-8959817)**

**Rating:** 5.0/5.0 stars

_— Diego C._

[Read full review](https://www.g2.com/survey_responses/crunchmetrics-review-8959817)

**["Good prospective tool"](https://www.g2.com/survey_responses/crunchmetrics-review-8489990)**

**Rating:** 4.0/5.0 stars

_— Mehmet D._

[Read full review](https://www.g2.com/survey_responses/crunchmetrics-review-8489990)

#### What Are G2 Users Discussing About CrunchMetrics?

- [What is CrunchMetrics used for?](https://www.g2.com/discussions/what-is-crunchmetrics-used-for)

- [&lsaquo; Prev ‹ Prev](/categories/aiops-platforms?hsCtaTracking=8f984c2b-4341-4529-9f4b-a8c7d77f3d24%25257C49c2f4cc-6609-4566-9f9d-c4c635ca02e8&order=g2_score&page=2#product-list)
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- [Next &rsaquo; Next ›](/categories/aiops-platforms?hsCtaTracking=8f984c2b-4341-4529-9f4b-a8c7d77f3d24%25257C49c2f4cc-6609-4566-9f9d-c4c635ca02e8&order=g2_score&page=4#product-list)

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[Browse AIOps Platforms Themes](/categories/aiops-platforms/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated April 9, 2026

AIOps platforms leverage artificial intelligence and machine learning to automate and optimize IT operations, accelerating issue identification, improving root cause analysis (RCA) accuracy, and reducing time to resolution to support better service level agreement (SLA) adherence.

### Core Capabilities of AIOps Platforms

To qualify for inclusion in the AIOps category, a product must:

- Leverage AI and/or machine learning to analyze large volumes of data
- Monitor and analyze data from multiple types of systems
- Proactively and reactively identify issues
- Aid or guide the issue resolution process
- Integrate with a variety of IT systems

### Common Use Cases for AIOps Platforms

IT operations teams use AIOps platforms to move from reactive to proactive infrastructure management. Common use cases include:

- Automating performance monitoring, workload scheduling, and data backup
- Correlating events across systems to reduce alert noise and surface root causes
- Predicting system behavior to prevent incidents before they escalate

### How AIOps Platforms Differ from Other Tools

AIOps software combines [machine learning (ML)](https://www.g2.com/articles/what-is-machine-learning), [natural language processing (NLP)](https://www.g2.com/articles/natural-language-processing), and other advanced AI methods to provide proactive, real-time insights tailored to specific IT environments. By nature of their functions, AIOps tools are commonly integrated with [incident management](https://www.g2.com/categories/incident-management), [service desk](https://www.g2.com/categories/service-desk), and [log analysis](https://www.g2.com/categories/log-analysis) solutions. Many AIOps platforms incorporate these functionalities directly to consolidate troubleshooting resources into a unified environment.

### Insights from G2 on AIOps Platforms

Based on category trends on G2, proactive issue detection and event correlation stand out as the most impactful capabilities. These platforms deliver reductions in manual intervention and faster incident resolution as primary outcomes of AIOps adoption.

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