# Top Free AI Customer Support Agents Software - Page 9

## How Many AI Customer Support Agents Software Products Does G2 Track?

**Total Products under this Category:** 556

### Category Stats (Aug 2026)

- **Average Rating:** 4.67/5 (↑0.04 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Parloa (+14.43%) - Among all products in this category, Parloa recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank AI Customer Support Agents Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 82,500+ Authentic Reviews
- 556+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Customer Support Agents Software
 ![G2 Grid® for AI Customer Support Agents Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-customer-support-agents/grids.png?focus%5B%5D=1408921&focus%5B%5D=3270&focus%5B%5D=57328&focus%5B%5D=1437428&focus%5B%5D=574&focus%5B%5D=4215&focus%5B%5D=1371397&focus%5B%5D=1408919)

Highlighted products: Salesforce Agentforce, Fin, HubSpot Service Hub, Jotform AI Agents, Zendesk for Customer Service, Genesys Cloud CX, Retell AI, and ServiceNow AI Agents.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-customer-support-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=fin&focus%5B%5D=hubspot-service-hub&focus%5B%5D=jotform-ai-agents&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=retell-ai&focus%5B%5D=servicenow-ai-agents)

**Sponsored**

### Kustomer

Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction. By unifying customer data, conversations, and AI-powered workflows into one seamless workspace, teams deliver service that delights, retains, and drives growth. With Kustomer, support becomes faster, smarter, and more personal.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010618&secure%5Bchosen_at%5D=2026-08-12T01%3A47%3A06Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=40227&secure%5Bresource_id%5D=1010618&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%2Ffree%3Fcategory_id%3Dai-customer-support-agents%26page%3D9&secure%5Btoken%5D=efef0457d28445c9627a3f14f09e8ff09d6424a720dc0038e89df98831f88add&secure%5Burl%5D=https%3A%2F%2Fwww.kustomer.com%2Fpricing%2F&secure%5Burl_type%5D=paid_promos)

### [Lorikeet](https://www.g2.com/products/lorikeet/reviews)

Lorikeet is a CX platform for AI-first support. Businesses with the highest CX standards choose Lorikeet's AI agents to solve the most complicated support cases in the most complex industries.

#### Who Is the Company Behind Lorikeet?

- **Seller:** [Lorikeet](https://www.g2.com/sellers/lorikeet)
- **Year Founded:** 2023
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=048747f51f0af5173f079cda772aa1827c7ff0bcae1c004e5ab95dd925510919&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Florikeetcx&secure%5Burl_type%5D=linkedin_company_website)  
68 employees on LinkedIn®

### [LoyJoy](https://www.g2.com/products/loyjoy/reviews)

What is LoyJoy: LoyJoy is the European agentic AI platform for customer interaction. What problem we solve: Enterprises struggle with overloaded service teams, slow sales processes, and disconnected marketing journeys. LoyJoy solves this by automating these processes end-to-end, delivering instant responses and superior customer experiences. What makes us different: Our core differentiator is that our AI agents don't just answer questions—they autonomously execute processes to resolve customer tasks from start to finish. As a German-engineered platform hosted in the EU, we guarantee full GDPR compliance. Best of all, our no-code builder allows business teams to launch intelligent agents in hours, with seamless integration into existing websites, apps, and CRM systems. This is why leading brands like RTL+, R+V, TRUMPF, Vaillant, and SCHOTT trust LoyJoy to achieve automation rates of up to 98%.

#### Who Is the Company Behind LoyJoy?

- **Seller:** [LoyJoy GmbH](https://www.g2.com/sellers/loyjoy-gmbh)
- **Year Founded:** 2018
- **HQ Location:** Münster, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7570765d6130086fad0bb8668d42f4646def92804439fed35b3f56ccdfd750d2&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floyjoy&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [MindX Service AI](https://www.g2.com/products/mindx-service-ai/reviews)

MindX Service AI empowers customer-first companies to deliver faster, more empathetic, and intelligent support experiences that go beyond traditional automation. Built on our proprietary Nexa AI orchestration layer, it combines AI-powered customer agents, an AI co-pilot for human reps, and real-time insights for CX leaders—ensuring every interaction drives satisfaction and loyalty. By automating repetitive questions, guiding agents with contextual suggestions, and uncovering actionable trends in service data, MindX Service AI helps teams resolve issues with speed and empathy. Designed to adapt to each company’s unique workflows, our AI reduces inefficiencies, boosts productivity, and ensures leaders have full control over outcomes. With a focus on reliability, personalization, and our mission to #EndPoorService, MindX Service AI equips businesses to deliver exceptional support at every touchpoint—turning customer service into a true growth driver.

#### Who Is the Company Behind MindX Service AI?

- **Seller:** [MindX](https://www.g2.com/sellers/mindx-b42e89c4-d52c-49ca-b93f-8101872fa992)
- **Year Founded:** 2024
- **HQ Location:** Delaware, USA
- **Twitter:** @\_mind\_x  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb59a3ffa73547548a7b2d4cb313e9e4843e9598dc9d6c364b0a203947f81385&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmindx-digital-softwares%2F&secure%5Burl_type%5D=linkedin_company_website)
- **Phone:** +1 (628)-288-7465

### [Minimal](https://www.g2.com/products/minimal/reviews)

Minimal AI is a YC-backed AI customer support platform built for ecommerce brands. Unlike generic chatbots or SaaS-first helpdesk tools, Minimal AI is designed from the ground up around the complexity of ecommerce support: fragmented tech stacks, high ticket volumes, multilingual customers, and real-time operational data like orders, returns, shipments, and subscriptions. How it works: Minimal AI deploys AI Agents that resolve support tickets end-to-end across every customer channel. Setup takes one hour. You connect your helpdesk and ecommerce tools, then train the AI in plain natural language through the AI Manager. No developers. No complex configuration. The AI Manager handles everything, continuously learning from feedback to improve automation over time. What it automates: Minimal AI resolves the full range of ecommerce support requests: order status, returns and refunds, cancellations, subscription changes, product questions, and review responses. The AI Agents can take direct action across your systems. Cancelling a Shopify order, generating a Returnista return form, blocking a shipment in Monta, upgrading a subscription in Firmhouse. All without a human in the loop, and all following your exact business rules. Integrations: Minimal AI connects natively with major helpdesks (Zendesk, Freshdesk, Gorgias, Trengo, CM.com, Omnidesk) and ecommerce platforms (Shopify, Magento, BigCommerce, Lightspeed). It also integrates with logistics and fulfilment tools including Monta, Sendcloud, Returnista, Returnless, Channable, Picqer, and ActiveAnts, as well as subscription platforms like Firmhouse and Juo. As of May 2026, Minimal AI integrates with 120+ platforms. Results customers see: Up to 90% of tickets resolved automatically 80% lower cost per ticket 5x more tickets handled per agent Response times under 2 minutes, 24/7 93% customer satisfaction scores Customers like ETQ hit 88% automation on day one. Proforto resolves 85% of inquiries with AI. Cloudpillo handles 81% of tickets automatically while increasing conversion. Boombrush runs 93% of support on autopilot. Who it's for: Ecommerce brands of any size that want to scale support without growing headcount. Especially well-suited for mid-market and enterprise brands operating across multiple markets, languages, and channels in Europe and beyond. Backed by Y Combinator. Headquartered in Amsterdam and San Francisco.

#### Who Is the Company Behind Minimal?

- **Seller:** [Minimal AI](https://www.g2.com/sellers/minimal-ai)
- **Year Founded:** 2024
- **HQ Location:** Amsterdam, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8c92cb35273d0bb521541c75af4ff0ff24a883230605b840159334a971759399&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgominimal&secure%5Burl_type%5D=linkedin_company_website)  
2,807 employees on LinkedIn®

### [Murf.ai](https://www.g2.com/products/murf-ai/reviews)

Murf AI is the complete voice AI platform powering enterprises, developers, and creators to deploy conversational voice agents, power real-time applications with the fastest text-to-speech API available, produce studio-quality voiceovers, and localize video into 40+ languages. Everything runs on Murf's own speech models and infrastructure, not licensed third-party TTS. Trusted by 10 million+ users and 300+ Forbes 2000 companies across 190+ countries. AI Voice Agents and Conversational AI Murf deploys production-grade voice agents that handle inbound and outbound calls in 35+ languages. They resolve support tickets, qualify leads, book appointments, update CRM records, and escalate to human agents with full conversation context. Live calls run at sub-800ms response latency with natural turn-taking, including mid-sentence interruptions. Ground agents in your knowledge base, policies, and customer data through RAG. Connect them to Salesforce, HubSpot, Zoho, Twilio, Google Calendar, Zapier, and internal systems through native integrations and REST APIs, and run them on your own LLM (OpenAI, Anthropic, Gemini, or a fine-tuned model). Murf's agent designers and forward-deployed engineers handle design, deployment, and continuous optimization. Teams using Murf report 40% lower cost-to-serve and a 30% increase in CSAT. Murf Falcon: The Fastest, Most Efficient TTS API Falcon delivers 55ms model latency and 130ms time-to-first-audio, verified across 10+ geographies through edge deployment. It covers 35+ languages with mid-sentence language switching, scales to 10,000 concurrent calls without latency degradation, and costs $0.01 per minute. Falcon leads the Voice Quality Metric among streaming models, hits 99.38% pronunciation accuracy, and supports on-premise deployment and data residency in 10+ regions. Murf Studio: AI Voiceover Studio and Text to Speech Produce voiceovers 10x faster with 200+ expressive AI voices across 35+ languages. Control pitch, speed, emphasis, and intonation, build a custom pronunciation library, clone voices, and use "Say It My Way" to direct delivery with your own recording. Integrations with Canva, PowerPoint, Google Slides, and Adobe Captivate drop Studio into existing production workflows. Murf Dubbing Localize video and audio into 40+ languages while preserving the original speaker's voice, meaning, and timing. Auto language detection, context-aware translation, native-speaker linguistic review, and a Dubbing API for high-volume localization. 165K+ hours of video dubbed to date. Murf is SOC 2 Type II and ISO 27001 certified and GDPR and HIPAA compliant, with role-based access controls, end-to-end encryption, and a 99.9% uptime commitment. Get started at https://murf.ai

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,407

#### Who Is the Company Behind Murf.ai?

- **Seller:** [Murf Inc.](https://www.g2.com/sellers/murf-inc)
- **Company Website:** murf.ai
- **Year Founded:** 2020
- **HQ Location:** Salt Lake City, US
- **Twitter:** @MURFAISTUDIO  
4,022 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d72befbc754b2e007ec03f42f2a10d30e4319f7473656c2ca6e147017f23f19c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmurf-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
117 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** E-Learning, Marketing and Advertising
- **Company Size:** 77% Small, 14% Medium

#### What Do G2 Reviewers Say About Murf.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Murf.ai **easy to use** , enjoying its variety of voice options and fast, fun experience.
- Users love the **natural voices** of Murf.ai, appreciating the clarity and variety available for their projects.
- Users love the **natural sound** of Murf.ai, enjoying realistic voiceovers and effortless audio customization for projects.
- Users commend the **natural and professional voice quality** of Murf.ai, enabling seamless text-to-speech conversions effortlessly.
- Users love the **voice customization** in Murf.ai, allowing for natural and easily adjustable voiceovers for diverse projects.

##### Cons

- Users find the **pricing too high** for basic needs, especially for smaller projects and nuanced narratives.
- Users find the **pricing issues** of Murf.ai a bit high, especially for smaller projects and their needs.
- Users feel the **voice quality lacks natural emotion** , making it less appealing without upgrading for improved features.
- Users note the **limited voices** available in Murf.ai, impacting customization and expression quality for their projects.
- Users face **pronunciation issues** with Murf.ai, often needing to correct accents and misinterpreted words for better results.

#### What Are Recent G2 Reviews of Murf.ai?

**["Very Helpful for Voiceovers, Educational Content, and Narration"](https://www.g2.com/survey_responses/murf-ai-review-12918299)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/murf-ai-review-12918299)

**["Natural-Sounding AI Voices That Make Voiceovers Fast and Effortless"](https://www.g2.com/survey_responses/murf-ai-review-13109096)**

**Rating:** 4.5/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/murf-ai-review-13109096)

#### What Are G2 Users Discussing About Murf.ai?

- [What is your experience with Murf.ai for AI voice generation, and what would you like to see improved?](https://www.g2.com/discussions/what-is-your-experience-with-murf-ai-for-ai-voice-generation-and-what-would-you-like-to-see-improved) - 1 comment
- [What is Murf.ai used for?](https://www.g2.com/discussions/what-is-murf-ai-used-for) - 1 comment

### [Nucleus AI](https://www.g2.com/products/nucleus-technologies-inc-nucleus-ai/reviews)

Nucleus AI is an AI receptionist for your existing business number. It answers 24/7 — after hours, busy lines, weekends — handles routine questions, takes structured messages, and hands real conversations to your team. No new hardware required. Built by Fibernetics, a Canadian telecom with 20+ years running business phone systems. Free trial; paid plans from $20/month.

#### Who Is the Company Behind Nucleus AI?

- **Seller:** [Nucleus Technologies](https://www.g2.com/sellers/nucleus-technologies)
- **Year Founded:** 2024
- **HQ Location:** Waterloo, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ec5bf53ee4605071ad8e5dfcecb47c8306f6e183770525189aae373d86a3d23&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnucleus-tech-inc&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

### [Oration](https://www.g2.com/products/oration-ai-oration/reviews)

Oration is a full-service AI contact center platform that delivers autonomous support across every channel. Born from the world's most demanding BPO environments, Oration has already processed over 25 million calls, proving that AI can handle complexity at a global scale. Be Human at Scale Designed for the high-stakes demands of mid-market B2C businesses, our agents master voice, email, and chat with human-grade precision—delivering measurable CSAT growth while radically reducing operational overhead. Infinite Scale, Zero Friction - Radical Cost Efficiency: Reduce cost-per-contact by 60-70%. - Zero Wait Times, 24/7: Eliminate the 3-5 minute hold times common in traditional support. Oration provides instant, natural responses every hour of the year, in any language. - Infinite Elasticity: Scale to handle 10x volume spikes (like product launches or outages) in seconds. Unlike traditional BPOs that require 8-12 week hiring and training cycles, Oration deploys new capacity instantly. - 100% Automated QA: Traditional managers manually review less than 5% of calls. Oration automatically transcribes, analyzes, and scores every single interaction, ensuring total compliance and quality control. - Hyper-Consistency: AI agents never experience burnout, "bad days," or mood-affected service. Every customer receives the exact same high standard of empathy and brand voice, millions of times over. - Zero Agent Ramp Time: Traditional agents require weeks of onboarding. Oration’s AI "learns" your entire knowledge base and internal systems once, and is immediately ready to resolve complex issues across your entire agent pool. - Proactive Growth: Move from a cost-center to a revenue-driver. Oration handles proactive tasks like abandoned cart recovery and personalized upselling—outreach that is often too expensive to resource with human teams. Enterprise Ready Oration combines massive scale with total control. From Agent QA, Brand Voice and Evaluation suites for consistent conversations to SOC 2, ISO-27001, and GDPR compliance, we provide the enterprise guardrails needed to automate with total confidence.

**Average Rating:** 4.6/5.0

**Total Reviews:** 4

#### Who Is the Company Behind Oration?

- **Seller:** [Oration AI](https://www.g2.com/sellers/oration-ai)
- **Year Founded:** 2024
- **HQ Location:** Dover, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc4b7096c87dcac8bf24ea68669cb29824a349d8db90ec1effc9abd778ec0340&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Forationai%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Medium, 25% Small

#### What Are Recent G2 Reviews of Oration?

**["Exceptional Customer Support via voice and chat"](https://www.g2.com/survey_responses/oration-review-11374127)**

**Rating:** 5.0/5.0 stars

_— Rohit S._

[Read full review](https://www.g2.com/survey_responses/oration-review-11374127)

**["Outstanding Customer Support and Tailored Solutions"](https://www.g2.com/survey_responses/oration-review-12606079)**

**Rating:** 5.0/5.0 stars

_— syed h._

[Read full review](https://www.g2.com/survey_responses/oration-review-12606079)

### [Posh](https://www.g2.com/products/posh-ai-posh/reviews)

Posh is building agentic AI for community banks and credit unions, helping them serve customers, reach new audiences, and empower their teams. Purpose-built for financial services, Posh's AI works across voice, digital, and knowledge channels, powering conversational customer service, 24/7 self-service, and dramatically more efficient frontline teams. From customer-facing assistants to employee productivity tools, Posh helps institutions serve their communities, reach more people, and empower the staff behind every interaction. Backed by leading AI and financial services experts, Posh delivers measurable gains in both customer and employee experience. Explore posh.ai and follow Posh on LinkedIn to learn more.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Posh?

- **Seller:** [Posh AI](https://www.g2.com/sellers/posh-ai)
- **Year Founded:** 2018
- **HQ Location:** Boston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3809c1e76ee5d8151d1b18f0f2b2faaecd3ff607563232fe92aa063638914cdf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fposhai%2F&secure%5Burl_type%5D=linkedin_company_website)  
154 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Posh?

**["Impeccable Tool, 100% would recommend"](https://www.g2.com/survey_responses/posh-review-8721040)**

**Rating:** 5.0/5.0 stars

_— Pedro A._

[Read full review](https://www.g2.com/survey_responses/posh-review-8721040)

### [Reepli.ai](https://www.g2.com/products/reepli-ai/reviews)

Reepli.ai is an AI-powered automation platform for WhatsApp Business, designed for small businesses, artisans, independent professionals, coaches, and local merchants. It connects to your existing WhatsApp Business number and uses AI to reply to customers 24/7, qualify leads, book appointments, send automatic confirmations and reminders, manage a built-in CRM, collect Google reviews, and even generate an AI-powered website with SEO. Reepli.ai is a certified Meta Tech Provider, fully GDPR-compliant, with data hosted in Europe. It replaces a traditional secretary at a fraction of the cost (starting at €79/month), with no setup in under 15 minutes, no engagement, and a flat, predictable monthly price (no per-message or per-conversation fees).

#### Who Is the Company Behind Reepli.ai?

- **Seller:** [Reepli](https://www.g2.com/sellers/reepli)
- **Year Founded:** 2026
- **HQ Location:** PARIS, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e2f5b5a7787b4896a35c938b10d73e73654e53328d1986e116f850618df6e8f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freepli&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Relay by Switch Labs](https://www.g2.com/products/relay-by-switch-labs/reviews)

Relay is an AI-native help desk and customer support platform built by Switch Labs. It combines modern customer service tools with intelligent automation to streamline support workflows without per-seat enterprise pricing. Key features include a Smart Inbox with AI-powered ticket routing and prioritization, comprehensive customer profiles with full interaction history, multi-channel communication tracking (email, chat, web forms), a self-service knowledge base, workflow automations and smart rules, quick-response macros and templates, third-party integrations, SLA management, analytics and reporting dashboards, and AI-powered assistance throughout — from suggested replies to summarization to sentiment analysis. Designed for small businesses and startups who need enterprise-grade support tools without the complexity. Sales CRM features are included at every paid tier — no separate sales plan required. Pricing: Free tier with core ticket inbox and AI smart replies; Pro $19/user/month adds automation, SLA management, custom branding, advanced AI, and 14-day free trial; Enterprise $39/user/month adds SSO, audit logs, dedicated support, and custom integrations.

#### Who Is the Company Behind Relay by Switch Labs?

- **Seller:** [Switch Labs](https://www.g2.com/sellers/switch-labs)
- **HQ Location:** United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4880a7b0869b1341efb7a5e69f86062d3ae842a74f2f0e16a37d36a78c2035f3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fswitch-labs-lc%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Representative24](https://www.g2.com/products/representative24/reviews)

Representative24 is an AI-powered CX platform that helps businesses deliver fast, secure, and personalized support 24/7. Unlike basic AI chatbots, Representative24 is agentic: It connects directly with your systems through API, automating real tasks without human intervention. Your customers get instant, multilingual responses about your products, pricing, FAQs, and policies across your site, app, WhatsApp, and Facebook. Designed with security and compliance in mind, it allows companies to deploy AI safely in regulated environments, with features such as encrypted API connections, user verification (email + OTP), and seamless handoff to human agents when needed. With Representative24, businesses of any size can access enterprise-grade AI support capabilities—without the cost and complexity of building custom solutions.

#### Who Is the Company Behind Representative24?

- **Seller:** [Onpipeline](https://www.g2.com/sellers/onpipeline)
- **Year Founded:** 2018
- **HQ Location:** Dublin, IE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec9d3922981f0808ca1b2792d89a399589e45c5b64b862fd829975fdd9b42cf5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonpipeline%2F&secure%5Burl_type%5D=linkedin_company_website)

### [Rindee](https://www.g2.com/products/rindee/reviews)

AI calling for service businesses. Answer every call, book appointments, win back customers. Rindee answers inbound calls 24 hours a day, books appointments during the call, and runs outbound campaigns — combining an AI answering service, appointment scheduling, and outbound calling on one prepaid wallet. Service businesses such as dental practices, veterinary clinics, salons and beauty studios, home services and trades, auto services, and law firms miss a large share of their inbound calls: the front desk is busy with a client, it is after hours, or it is the weekend. Every missed call is a booking that can go to a competitor. Rindee answers every call and books the appointment live, so a missed call becomes a captured customer. The AI receptionist handles calls across multiple branches and detects the caller's language and replies in it — 70+ languages, with nothing to set up, switching if the caller switches mid-call. English and Spanish are the ones tested most heavily on live calls. Eight voice options are available. Each call returns a stereo recording, a full transcript, an AI summary, an outcome classification, and extracted structured data. Calls can be transferred to a human, warm or cold, when a caller needs one. Appointment scheduling runs on a native calendar with a REST API and optional Google Calendar sync. Staff book in the dashboard, external tools book over the API, and customers book through a public online booking page or during the call. Outbound calling supports bulk campaigns and drip enrollment from dynamic segments, respecting business hours, pacing limits, and opt-outs — useful for reminders, follow-ups, and reactivation. There are two ways to get a number. Most customers keep the one they already have by connecting the carrier they already use — Telnyx, Twilio, or any SIP trunk — with no porting and no migration weekend. If you would rather not set up a carrier account, Rindee can provide a number instead; tell us which country you need. Pricing is usage-based: a $0.03 per minute platform fee plus AI usage at cost, or optional monthly plans from $19. Inbound answering is never capped — Rindee answers every caller at once, on pay as you go and on every plan. Plans differ by included minutes, locations, seats, and how much outbound calling runs at once; API keys and webhooks are available on the Business and Scale plans.

#### Who Is the Company Behind Rindee?

- **Seller:** [Rindee](https://www.g2.com/sellers/rindee)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d8e45881c14966ab57be109d84f5f4c409b9fa230675260b4ab6343bd87e33e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frindee&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Rinqly](https://www.g2.com/products/rinqly/reviews)

Rinqly is an AI receptionist platform for small businesses. It answers every inbound call 24/7 with a natural human-sounding voice, answers questions from your own knowledge base, and books appointments directly into Google or Outlook Calendar. Beyond the phone, Rinqly includes a website chat widget powered by the same knowledge base, and outbound calling for reminders, follow-ups, review requests and win-back campaigns - one platform for all three channels, with bundle discounts up to 25% when you combine them. Setup takes minutes: paste your website URL, Rinqly learns your business automatically, you pick a voice, and you're live. It integrates with 15+ tools including HubSpot, Salesforce, Pipedrive, Slack, Zapier, Mailchimp and ActiveCampaign, and syncs every call and chat to your CRM. Built for dental clinics, law firms, home services, salons, real estate and 18+ industries. Plans from $49/month with a free trial, no credit card required.

#### Who Is the Company Behind Rinqly?

- **Seller:** [Rinqly](https://www.g2.com/sellers/rinqly)
- **Year Founded:** 2025
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f99c2e57765d9d3605b377b81e4a3567d0b33a022d7b70fa9a7b20c1c1bd57f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frinqly&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [SikloAI](https://www.g2.com/products/sikloai/reviews)

Embeddable AI support agent for your website. Bring your own AI key — Anthropic, OpenAI, Groq, or Gemini — and pay your provider directly, at cost. Long Description (main body): SikloAI is an embeddable AI agent you drop on your website with a single script tag. Point it at your own knowledge base — docs, FAQs, product pages — and it answers customer questions, qualifies leads, and can take action across your connected apps (Gmail, Calendar, Drive, Slack, GitHub, Notion), all grounded only in the material you give it. If it doesn't know the answer, it says so instead of guessing, and every answer cites its source. What makes SikloAI different from most AI chatbot tools: you bring your own API key (Anthropic, OpenAI, Groq, or Gemini), and your AI usage is billed directly by that provider to you, at their published rates. SikloAI never resells AI usage as "credits" with a markup, and never throttles you with per-action caps or training-data-size limits — the two most common hidden-cost complaints in this category. Groq and Gemini both offer a free tier, so it's possible to run SikloAI with $0 in AI costs. Plans start with a 14-day free trial (no credit card, 50 messages included) and scale to $49/mo for a full workspace with all 11 AI skills, or $99/mo for agencies who want to white-label and resell to up to 5 clients. Let me know once you're on the actual G2 form and I can help fit these into whatever their exact field lengths turn out to be.

#### Who Is the Company Behind SikloAI?

- **Seller:** [SikloAI](https://www.g2.com/sellers/sikloai)
- **Year Founded:** 2026
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c648ddaded7b20ce906ee5e3c3c73bcbb58414bb72cf3bd733cd57ec31c11c64&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsiklo-ai&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Tactful AI](https://www.g2.com/products/tactful-ai/reviews)

Tactful AI provides a robust, configurable customer service platform designed to unify and streamline customer interactions across voice, digital, and social channels. The Unified Inbox feature enables agents to manage all interactions efficiently in one interface, boosting productivity and first-contact resolution rates. The platform also empowers supervisors with real-time insights and controls to uphold high service standards. Tactful’s advanced AI-driven routing engine ensures prompt, personalised customer experiences, while the no-code Automation Studio allows teams to build and deploy automated workflows effortlessly. Integration-ready and adaptable, Tactful AI works seamlessly with CRMs and ticketing systems, enabling businesses to enhance customer satisfaction without complex implementation. With industry-specific AI models and a diverse client portfolio, Tactful AI is an essential solution for organisations seeking efficient, scalable, and high-quality customer service.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Tactful AI?

- **Seller:** [Tactful AI](https://www.g2.com/sellers/tactful-ai)
- **Year Founded:** 2016
- **HQ Location:** Cambridge, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9f37cbb0ef3635c1309d6b72f13c47f33d66a98401dce5fc906f59ed32da14d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftactfulai&secure%5Burl_type%5D=linkedin_company_website)  
93 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Tactful AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automated responses** from Tactful AI, enhancing customer interactions with seamless and personalized experiences.
- Users love the **easy and smart automation** provided by Tactful AI, streamlining their workflows effectively.
- Users appreciate the **flexibility** of Tactful AI, enabling personalized and seamless automation across various channels.
- Users value the **seamless integrations** of Tactful AI, enhancing customer experiences across voice and digital channels.

#### What Are Recent G2 Reviews of Tactful AI?

**["Powerful No - code omni-channel customer service"](https://www.g2.com/survey_responses/tactful-ai-review-10711952)**

**Rating:** 5.0/5.0 stars

_— Marwan A._

[Read full review](https://www.g2.com/survey_responses/tactful-ai-review-10711952)

**["Great Intercom alternative"](https://www.g2.com/survey_responses/tactful-ai-review-5174026)**

**Rating:** 5.0/5.0 stars

_— Futch ._

[Read full review](https://www.g2.com/survey_responses/tactful-ai-review-5174026)

#### What Are G2 Users Discussing About Tactful AI?

- [What is Tactful Cognitive Helpdesk used for?](https://www.g2.com/discussions/what-is-tactful-cognitive-helpdesk-used-for)

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