# Top Free AI Customer Support Agents Software - Page 7

## How Many AI Customer Support Agents Software Products Does G2 Track?

**Total Products under this Category:** 556

### Category Stats (Aug 2026)

- **Average Rating:** 4.67/5 (↑0.04 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Parloa (+14.43%) - Among all products in this category, Parloa recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank AI Customer Support Agents Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 82,500+ Authentic Reviews
- 556+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Customer Support Agents Software
 ![G2 Grid® for AI Customer Support Agents Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-customer-support-agents/grids.png?focus%5B%5D=1408921&focus%5B%5D=3270&focus%5B%5D=57328&focus%5B%5D=1437428&focus%5B%5D=574&focus%5B%5D=4215&focus%5B%5D=1371397&focus%5B%5D=1408919)

Highlighted products: Salesforce Agentforce, Fin, HubSpot Service Hub, Jotform AI Agents, Zendesk for Customer Service, Genesys Cloud CX, Retell AI, and ServiceNow AI Agents.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-customer-support-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=fin&focus%5B%5D=hubspot-service-hub&focus%5B%5D=jotform-ai-agents&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=retell-ai&focus%5B%5D=servicenow-ai-agents)

**Sponsored**

### 800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010618&secure%5Bchosen_at%5D=2026-08-11T23%3A47%3A12Z&secure%5Bdisplayable_resource_id%5D=1010618&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010618&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=125374&secure%5Bresource_id%5D=1010618&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%2Ffree%3Fcategory_id%3Dai-customer-support-agents%26page%3D7&secure%5Btoken%5D=ffdba54ab3c2900cfe7f8cd1c6fefab6785f8abee11d9160ebad477fd19af887&secure%5Burl%5D=https%3A%2F%2Fwww.800.com%2Fai-agents&secure%5Burl_type%5D=custom_url)

### [Agent360](https://www.g2.com/products/agent360/reviews)

Agent360 is an AI-powered go-to-market platform for outbound teams — built with recruiting first in mind, but not limited to recruiting. It brings together the pieces teams normally buy from separate vendors: a B2B contact and company database, data enrichment, multichannel sequencing across email and LinkedIn, and the email deliverability infrastructure (inbox warmup, sending rotation, spam and placement monitoring) that keeps campaigns landing in the primary inbox. On top of that sits a layer of AI agents that research each contact, draft personalized openers and follow-ups, detect and classify replies, and decide when to advance, pause, or hand a conversation to a human. BUILT FOR RECRUITING AND STAFFING Agent360 treats a requisition the way a sales tool treats a deal. Source candidates, enrich them with work history, skills, and verified contact details, then launch a req-specific outreach campaign that keeps warm candidates nurtured between roles. Recruiting and staffing teams use Agent360 for passive candidate sourcing, re-engaging stale candidate databases, recruitment marketing campaigns, client-side business development outreach, and automated interview scheduling. Sync with applicant tracking systems and recruiting CRMs keeps candidate records, pipeline stages, and activity history consistent, so Agent360 works alongside your ATS rather than replacing it. ALSO FOR SALES AND REVENUE TEAMS The same engine powers conventional outbound motions: ICP list building, buying-signal and intent-based triggers, account and prospect research, lead scoring and routing, multi-inbox sending at volume, and campaign reporting. SDR teams, founders, and agencies running outreach on behalf of clients use it the same way recruiters do. HOW BUYERS EVALUATE IT Agent360 is typically compared against assembling a stack — a sales intelligence tool such as Apollo.io for data, a sequencer such as Instantly for sending and deliverability, Clay for enrichment and AI research, and a recruiting CRM such as Bullhorn for candidate outreach. Agent360 consolidates those jobs into one workspace with a single view of every contact, campaign, and reply. KEY CAPABILITIES Contact and company data, data enrichment, email verification, multichannel sequencing, inbox warmup and deliverability monitoring, AI-written personalization, AI research and qualification agents, candidate sourcing, candidate nurture, ATS and CRM sync, reply detection and unified inbox, meeting scheduling, lead scoring, and campaign analytics.

#### Who Is the Company Behind Agent360?

- **Seller:** [Agent360](https://www.g2.com/sellers/agent360-2026-07-28)
- **Year Founded:** 2026
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4c0ad0ad6f1438324dde70d249737b4f2d0493b371b32dcb29556a88dcbe513&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetagent360%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Aiello AI Call Agent](https://www.g2.com/products/aiello-ai-call-agent/reviews)

Aiello AI Call Agent is an AI‑powered voice solution that acts as a smart frontline assistant to transform customer communications. Built on advanced natural language processing and large language models, it engages callers in natural, human‑like conversations across multiple languages—including English, Chinese, Japanese, Bahasa Indonesia, and Korean. With automatic language detection, it ensures that routine inquiries are handled quickly, accurately, and professionally. Beyond answering FAQs, the platform integrates seamlessly with existing telephony and task management systems to transcribe records, automate ticket creation, and escalate complex requests to live agents. Additionally, the AI Call Agent can guide guests through completing, modifying, or cancelling restaurant reservations. This highly scalable, hardware‑free solution can significantly reduce repetitive workloads for your staff while elevating customer interaction and operational efficiency.

#### Who Is the Company Behind Aiello AI Call Agent?

- **Seller:** [Aiello](https://www.g2.com/sellers/aiello)
- **Year Founded:** 2018
- **HQ Location:** Taipei, TW
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f5bdb11547665e0841afada1b30e2a03ed4a4fbac26a848d12c72acf36171fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faiello&secure%5Burl_type%5D=linkedin_company_website)  
83 employees on LinkedIn®

### [Aivastark - Ai Support Agent](https://www.g2.com/products/aivastark-ai-support-agent/reviews)

Aivastark - Ai Support Agent is an AI support assistant that answers your customers' questions on your website around the clock. It learns from your own content — your website pages, FAQs, and documents — and replies in your brand's voice, so visitors get instant, accurate answers without waiting for your team. The same assistant can also reply to messages on Facebook, Instagram, and WhatsApp, all managed from one place. Businesses use Aivastark to handle the questions support teams get every day — pricing, shipping, hours, product details, returns, bookings — without hiring extra staff. Customers get instant replies at any hour, your team is freed up to focus on the cases that really need a human, and you stay in full control of what the assistant says. When a question goes beyond what the AI can handle, the conversation can be handed over to a real team member in one click. Setup takes a few minutes and does not require any coding. You can match the assistant to your brand colours, logo, and tone of voice, add a WhatsApp or call button next to the chat, capture leads through built-in forms, and see what your customers are asking through simple analytics. Pricing is a flat monthly fee, so the cost never goes up when your customers ask more questions.

#### Who Is the Company Behind Aivastark - Ai Support Agent?

- **Seller:** [Aivastark](https://www.g2.com/sellers/aivastark)
- **Year Founded:** 2026
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d92c606cbc927779d60c09745b4ab34809ede57b7c569bce43c89efe964ce8e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F107068625&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [All Onboard](https://www.g2.com/products/all-onboard/reviews)

All Onboard is an agent management and knowledge curation platform for B2B teams. Deploy AI agents across the channels your team and customers already use, curate what those agents know, and measure whether it's actually working. Support, HR, IT, Implementations. Any team where people need the right answer, right now. Connect your existing channels like Slack, email, web chat, Telegram, and Discord and see all conversations consolidated in a single view. Knowledge is grounded in your docs, guides, specs, and institutional expertise. Our agents handle the questions that scripted chatbots can't: troubleshooting, configuration guidance, process questions, and best practices. What makes All Onboard different: the knowledge base improves itself. Every conversation is scored against real outcomes. Was the issue resolved, escalated, or handed to a person? Underperforming documents are automatically flagged. Human corrections are distilled into new knowledge articles. Topics where documentation doesn't exist yet are surfaced before they become recurring problems. The result is a knowledge system that compounds your team's expertise over time without manual curation. Key capabilities: - Self-improving knowledge base with outcome-based effectiveness scoring - Knowledge gap detection that surfaces undocumented topics from real questions - Conversation distillation turns resolved issues into reusable knowledge with one click - Confidence-based escalation where agents rate their own certainty and route to your team when unsure - Draft mode for team review before any response is delivered - Dedicated database per customer with full data isolation - Multi-channel: Slack, email, web chat, Telegram, Discord, Zendesk, and more - SLA management with escalation chains and business hours support - Topic clustering, escalation trends, and team analytics - Connectors for GitHub, Notion, Confluence, Zendesk, and website crawling Built for B2B companies where knowledge complexity grows faster than the team. Your best people's expertise, available to everyone, around the clock. Setup takes about an hour, not months. Flat-rate pricing with no per-resolution fees.

#### Who Is the Company Behind All Onboard?

- **Seller:** [All Onboard](https://www.g2.com/sellers/all-onboard)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=11e266fa40e046a9d5185353fd9082841aa48739c6c6346f01761994d52871e9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fallonboardai%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [AnswerWing](https://www.g2.com/products/answerwing/reviews)

AnswerWing is an AI phone receptionist built for dental and medical practices. It answers every call 24/7 — books and reschedules appointments, answers routine patient questions, escalates emergencies by rules the practice controls, and captures leads — for a flat $149/month with a 14-day trial and no contract. Honest AI disclosure to callers; no per-minute billing.

#### Who Is the Company Behind AnswerWing?

- **Seller:** [AnswerWing](https://www.g2.com/sellers/answerwing)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [AutoJoy](https://www.g2.com/products/autojoy/reviews)

AutoJoy is an AI receptionist built exclusively for auto repair shops, mobile mechanics, and auto service businesses. It answers every inbound call instantly, books appointments automatically, and filters spam calls 24/7, even after hours. Unlike traditional auto repair software, AutoJoy replaces your voicemail entirely. When customers call after hours or when your team is slammed, AutoJoy handles the conversation, captures vehicle details, and schedules the appointment so you never lose a job to a competitor who picked up first. Every call is transcribed and organized in a unified inbox, giving your entire team full visibility into every customer interaction. Built for single operators, mobile mechanics, and independent shops tired of missing calls and losing revenue. Setup takes under an hour with no long-term contracts required. Plans feature an affordable base fee plus usage-based pricing. Free pilot available.

#### Who Is the Company Behind AutoJoy?

- **Seller:** [Joyride Labs](https://www.g2.com/sellers/joyride-labs)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca7cdeff338e03f4c9aee270ae38628690d86dcaf54af5de5dd78ffb167f0d73&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fautojoyai&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Ayudo](https://www.g2.com/products/ayudo/reviews)

Ayudo is an AI Customer Support Agent platform that helps businesses automate and manage customer service interactions using intelligent agents across chat, email, messaging, and voice channels. It belongs to the AI Customer Support Agents software category and is used by customer support and operations teams to resolve inquiries, escalate complex issues, and reduce manual workload through structured automation. Ayudo is designed around a tiered support model, combining Level 0 (L0) automation with coordinated Level 2 (L2) escalation workflows. At the L0 level, AI agents autonomously handle high-volume, repetitive queries such as FAQs, order status checks, appointment scheduling, and basic troubleshooting. When an inquiry requires deeper investigation or human judgment, Ayudo automatically escalates the issue to L2 teams with full context, including conversation history, user intent, and relevant system data. A key capability of Ayudo is its ability to follow up on escalated L2 issues automatically. Once a case is handed off, the platform tracks resolution progress, prompts L2 agents when action is pending, and proactively updates customers without requiring manual intervention. After resolution, Ayudo feeds outcomes back into the L0 automation layer, reducing repeat escalations and progressively increasing automation coverage. This closed-loop approach allows teams to target high levels of deflection, with many organizations aiming for up to 98% automated handling of incoming support interactions over time. Core features of Ayudo include: • L0 AI automation, handling routine customer inquiries end-to-end using natural language understanding and knowledge-based responses • Automated L2 escalation and follow-ups, ensuring complex cases are routed, tracked, and resolved with minimal manual coordination • Unified multi-channel inbox, consolidating conversations and escalations across customer communication channels • Workflow and system integrations, enabling AI agents to create tickets, update records, trigger notifications, and interact with external tools • Analytics and performance monitoring, offering visibility into automation rates, escalation patterns, resolution times, and AI effectiveness Ayudo is used by SaaS companies, e-commerce businesses, and service-oriented teams that want to scale customer support while maintaining control and transparency. The platform supports human-in-the-loop oversight, allowing teams to intervene when needed while continuously reducing reliance on manual L0 handling through learning and optimization.

#### Who Is the Company Behind Ayudo?

- **Seller:** [Ayudo](https://www.g2.com/sellers/ayudo)
- **Year Founded:** 2025
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bedfe15eb7cf4a634d4ee8609c1b2aa616b1b3076b504c42aa700b05496ab2c6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fayudo-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [BEK Telephone AI](https://www.g2.com/products/bek-telephone-ai/reviews)

BEK Telephone AI is an advanced communication solution that transforms traditional telephone interactions through artificial intelligence. Our system automates and enhances phone-based customer service, sales support, and appointment scheduling while maintaining natural, human-like conversations. Our Technology BEK Telephone AI combines cutting-edge speech recognition, natural language processing, and machine learning to understand caller intent, respond intelligently, and handle complex interactions without human intervention. Our proprietary algorithms continuously learn from each interaction, improving accuracy and effectiveness over time. Key Benefits 24/7 Availability: Provide uninterrupted phone support without staffing concerns Consistent Experience: Deliver the same high-quality service to every caller Scalability: Handle fluctuating call volumes without additional resources Cost Efficiency: Reduce operational expenses while improving customer satisfaction Data-Driven Insights: Gain valuable analytics from every call to enhance business decisions Applications BEK Telephone AI serves diverse industries including healthcare, retail, financial services, hospitality, and telecommunications, with customizable solutions to meet specific business needs. Our Difference What sets BEK Telephone AI apart is our commitment to natural conversation. Unlike traditional automated systems, our AI understands context, detects emotion, and responds appropriately—creating experiences that callers find indistinguishable from human interactions.

#### Who Is the Company Behind BEK Telephone AI?

- **Seller:** [BEK Service](https://www.g2.com/sellers/bek-service)
- **HQ Location:** Kempten (Allgäu), DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7cad3b880acf738b87707dc0226cd1cad386c2476a85333e51dbd669c89ecbe0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13004532&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [BlueTweak](https://www.g2.com/products/bluetweak/reviews)

BlueTweak is an omnichannel customer support platform built for support teams and contact centres managing high volumes of customer interactions across multiple channels. With more than 20 years of experience, BlueTweak serves clients from multiple industries like: airline & aviation, e-commerce, traditional call centers or BPO, technology, public sectors, finance and more. The platform brings voice, email, live chat, webforms, social messaging, and WhatsApp into a single agent workspace, so teams handle every interaction without switching between disconnected tools. Every interaction is automatically converted into a trackable support ticket, giving managers full visibility into queues, workloads, and resolution status across the operation. BlueTweak combines omnichannel support with AI features designed to reduce manual work at every stage of the workflow: automatic ticket classification and routing, sentiment analysis, AI-generated ticket summaries, suggested replies, call transcription, and voicebot and chatbot capabilities. A shared knowledge base powers AI-suggested replies and bot flows, keeping responses consistent across channels and reducing training time for new agents. Beyond handling interactions, the platform includes workforce management, analytics and reporting, quality assurance, customer surveys, and multilingual support with real-time translation across chat, email, and voice, making it suitable for teams serving customers across multiple markets. BlueTweak is designed for medium to large businesses in e-commerce, telecom, healthcare, finance, public sector, and BPO environments. It supports cloud and on-premise deployment and integrates with existing systems via open APIs. BlueTweak is designed to offer exceptional support through the multitude of already present features for enhancement of agents, and unifying everything in one place, without disrupting day-to-day businesses.

#### Who Is the Company Behind BlueTweak?

- **Seller:** [BlueTweak](https://www.g2.com/sellers/bluetweak)
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8c43a7048734fe0d693f40ec247b86964a16c8b22ca9989a3816f448c6f529ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbluetweak%2F&secure%5Burl_type%5D=linkedin_company_website)

### [bots.team](https://www.g2.com/products/bots-team/reviews)

A free desktop app that gives you teams of AI workers, that can run on a schedule and on-demand. Track prices, scan job boards, work with your files, collaborate on work, whatever you like. All you need is a Claude subscription.

#### Who Is the Company Behind bots.team?

- **Seller:** [Beast Made](https://www.g2.com/sellers/beast-made)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [byVoice](https://www.g2.com/products/byvoice/reviews)

Conversational AI Platform: Chatbot and Voicebot Builder Boost your business capabilities and stand out with the byVoice tailored platform Our Conversational AI Platform empowers companies with a no-code voice and chatbot creation solution. Integrated seamlessly, it offers intelligent IVR, voicebots, and chatbots. Now, you don’t need to build everything from scratch; just customize designs and offer your customers new services effortlessly. Key benefits include telephony channel support and integration with existing solutions. Designed for communication services, the platform comprises: \* Virtual AI-powered PBX with IVR \* Chatbot and voicebot platform \* Automated voice and chat broadcasting system \* No/low-code service scenario editor Who Can Benefit from Our Platform 1. White-label solution for product companies - Expand your service offerings with automated voice, SMS, and text channels. - Modernize existing services with cloud PBX features. - Provide customizable solutions tailored to your clients' specific business needs. 2. Software component for startups - Enhance product offerings with an AI-driven component. - Automate voice and text channels. - Access advanced features without extensive development cycles. - Integrate your technologies into a workflow created within our no-code platform. 3. IT product for B2B/B2C companies - Provide round-the-clock customer interaction and support. - Reduce operational costs associated with customer support. - Capture valuable customer insights, preferences, and pain points. Key Features: AI-powered IVR ChatGPT Integration Cloud PBX functions Telephony channel support Multilingual support Omnichannel support No/low-code maintenance script editor Multiple S2T, TTS, and LLM engines You Can Also Add Advanced Features If Required: PBX capabilities - SIP сonnectivity - Call management - AI IVR functionality - ChatGPT integration - Calls routing and distribution Chatbot platform features - Messenger and SMS integration - CRM/HRM/ERP integrations - NLP/NLU features - Routing and distribution - Message generation No-code editor capabilities - Basic variables, conditions, functions - Advanced features such as procedures, triggers, loops, geo distance, and tasks - Version control - Built-in integrations Outbound calling and messaging - Сall and message generation - Autoresponder detection - Campaign results analytics

#### Who Is the Company Behind byVoice?

- **Seller:** [byVoice](https://www.g2.com/sellers/byvoice)
- **Year Founded:** 2020
- **HQ Location:** Kraków, PL
- **Twitter:** @byVoice\_  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e67eedb77578022b2f392c423f917f81c73753f9b8fe4fb0f780a2db26dad643&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbyvoice%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

### [CALLBEAT](https://www.g2.com/products/callbeat/reviews)

CALLBEAT is a comprehensive technology platform specializing in B2B telecommunications solutions, cloud voice services, and advanced conversational Artificial Intelligence. We provide robust, enterprise-grade infrastructure designed specifically for growing businesses, corporations, and customer service centers across Latin America, with a strong operational focus on Mexico, Colombia, Chile, and Argentina. At its core, CALLBEAT offers a high-availability Cloud PBX and IP telephony system that empowers companies to modernize their communications without the need for expensive physical hardware or complex local maintenance. Key Features of Our Platform: First, our Cloud Telephony provides local numbering (DIDs), unlimited inbound calls, and highly customizable Virtual Receptionists (IVR) to route calls efficiently. Second, Real-time Management includes call recording, detailed call logs, live monitoring, and multi-device extension connectivity for remote teams. Third, our Conversational AI delivers 24/7 intelligent voice assistants capable of automating customer support and sales processes with natural, human-like interactions. Finally, our Omnichannel and Blaster Services offer specialized tools for executing highly effective mass messaging and automated calling campaigns, natively integrated with popular CRMs. Security and reliability are top priorities for our dedicated team. We guarantee consistent uptime and secure data transmission for all your daily corporate communications, ensuring your staff remains fully connected without unexpected interruptions. Furthermore, our intuitive administration dashboards make it incredibly easy to manage user permissions and review analytics. We pride ourselves on offering permanent, professional technical support in Spanish, ensuring our platform meets the specific operational needs of the Mexican market and Latin America, including localized B2B billing compliance. By unifying Cloud PBX, AI-driven automation, and powerful omnichannel tools into a single ecosystem, CALLBEAT enables organizations to optimize workflows and greatly enhance customer satisfaction.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind CALLBEAT?

- **Seller:** [MFL Tecnologias](https://www.g2.com/sellers/mfl-tecnologias)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of CALLBEAT?

**["Excellent Virtual Switchboard (Cloud PBX) to avoid missed calls in our SME"](https://www.g2.com/survey_responses/callbeat-review-12808889)**

**Rating:** 5.0/5.0 stars

_— Abdiel a._

[Read full review](https://www.g2.com/survey_responses/callbeat-review-12808889)

### [Certainly](https://www.g2.com/products/certainly/reviews)

Most AI vendors will sell you a resolution rate. We would rather sell you a better relationship with your customers. Certainly is an agentic AI platform for CX teams. Your AI agents work across every omnichannel surface, draw on web search and your own knowledge, connect to live systems through MCP servers, call tools, and follow the prompts you write. You stay in control of the intelligence layer because we are LLM agnostic. Reporting is where we get a little obsessive. Volume and containment matter, but so does the quiet stuff: the question asked five different ways, the policy that confuses people, the moment a customer almost gave up. We help you see it. We are not the cheapest path to a bot. We are the team that sits with you, learns your product, sets honest expectations, and keeps tuning long after launch. If your product is layered, your customers matter, and good enough is not good enough, we will get on well. Certainly is trusted by brands such as Feastables, Carlsberg, Credissimo, Fintiba, QuadLock, Rockwool and many more well known names.

**Average Rating:** 4.8/5.0

**Total Reviews:** 11

#### Who Is the Company Behind Certainly?

- **Seller:** [Certainly Group ApS](https://www.g2.com/sellers/certainly-group-aps)
- **Year Founded:** 2017
- **HQ Location:** Copenhagen , Capital Region
- **Twitter:** @Certainly\_io  
161 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=43698fe12b9be1f3c18bee440328c122ca751364304f42ff5e43fb50f5eef9fd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17929635%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 55% Medium, 36% Small

#### What Do G2 Reviewers Say About Certainly?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive customer support** and the platform's versatility for creating tailored chat-bots effortlessly.
- Users value the **automation capabilities** of Certainly, enjoying seamless integration and customizable chat-bot development.
- Users value the **easy integrations** of Certainly, enhancing their platforms with seamless compatibility and customization.
- Users value the **easy integration** with various platforms, enhancing their ability to create customized chat-bots effortlessly.
- Users value the **seamless AI integration** of Certainly, enhancing understanding and interaction for a tailored customer experience.

##### Cons

- Users are frustrated by the **inability to manually upload spreadsheets** , complicating the training of the bot.
- Users are frustrated by the **inability to upload spreadsheets** , limiting their control over training the bot effectively.
- Users find that **analytics and reports require rework** , but appreciate ongoing improvements from the development team.
- Users are frustrated by the **inability to upload spreadsheets** for bot training, complicating the response process.
- Users dislike the **inability to upload spreadsheets** for bot training, finding manual entry cumbersome and inefficient.

#### What Are Recent G2 Reviews of Certainly?

**["Analytics & Reporting Enhancements"](https://www.g2.com/survey_responses/certainly-review-8405388)**

**Rating:** 4.5/5.0 stars

_— Tyler F._

[Read full review](https://www.g2.com/survey_responses/certainly-review-8405388)

**["I have been thoroughly impressed by my experience with Certainly."](https://www.g2.com/survey_responses/certainly-review-7687926)**

**Rating:** 4.5/5.0 stars

_— Oleksandr C._

[Read full review](https://www.g2.com/survey_responses/certainly-review-7687926)

#### What Are G2 Users Discussing About Certainly?

- [What is Certainly used for?](https://www.g2.com/discussions/what-is-certainly-used-for)

### [ChairFill](https://www.g2.com/products/chairfill/reviews)

ChairFill is an AI-first clinical growth and operations platform designed specifically for dental practices to optimize patient acquisition, local SEO, and day-to-day administrative workflows. The platform provides a comprehensive overview of clinic health with real-time tracking of chairs filled, new patient acquisition rates, appointment pipelines, and Google Business Profile rank tracking. The platform features a Unified Omnichannel Inbox handled by an AI Receptionist, consolidating patient communications from SMS, WhatsApp, Instagram DMs, Website Bots, and Voice Receptionists into a single interface. The AI agent automatically manages inquiries, sends automated replies, and schedules appointments across all channels, seamlessly handing over to human staff with live dashboard alerts whenever complex assistance is required. Additionally, ChairFill includes an intelligent, voice-activated AI Practice Manager that acts as an autonomous operations copilot. Operating with a strict 100% human-in-the-loop safety net and instant undo capabilities, it allows clinic owners to execute operational workflows via simple voice or text commands—including mass-rescheduling appointments during emergencies, updating clinic hours, triggering text-to-pay billing links, and managing patient recalls. By merging omnichannel communication with action-oriented AI automation, ChairFill ensures empty slots are minimized and operational efficiency is maximized.

#### Who Is the Company Behind ChairFill?

- **Seller:** [ChairFill](https://www.g2.com/sellers/chairfill)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ChatBot](https://www.g2.com/products/instadesk-chatbot/reviews)

Instadesk Chatbot is a next-generation, AI-powered omnichannel agent designed to automate and elevate customer service for global enterprises. It goes beyond simple Q&A, providing a unified solution to manage high-volume, multilingual support across more than 20 channels—including WhatsApp, Instagram, LINE, and Shopee—from a single dashboard. Why Enterprises Choose Instadesk Chatbot Traditional support struggles with channel silos, language barriers, and repetitive inquiries. Instadesk Chatbot addresses these challenges directly: 24/7 Multilingual Support: Leverages real-time text translation to deliver localized conversations across 100+ languages. Your team can respond instantly in a customer's native language, breaking down global communication barriers. CRM & ERP Integration: Reads from and writes to your existing systems in real time. This allows the chatbot to autonomously resolve over 80% of routine tickets—such as returns, exchanges, and logistics inquiries—without any human touch. Visual Agent Builder: An intuitive, no-code interface to visually orchestrate, train, and deploy enterprise-grade AI agents. You can go from setup to optimization in hours, not months. Multimodal Support: Goes beyond text to handle image recognition for tasks like processing returns, damage claims, and visual troubleshooting. Proven Results from Global Customers Businesses across e-commerce, finance, logistics, and travel have transformed their customer operations with Instadesk Chatbot. The results are tangible: A Southeast Asia e-commerce leader reduced average response time from 12 hours to under 8 minutes and saved over $300,000 in first-year operational costs. A logistics provider automated 18,000+ daily tracking inquiries during peak season with zero human intervention, resolving 93% of contacts without escalations. An online travel agency automated 60% of pre-trip inquiries (itinerary changes, cancellations) and saw agent turnover drop by 35%. Seamless Integration & Transparency Instadesk offers an open API and pre-built integrations with major CRMs, ERPs, and tools like Slack, Jira, and Salesforce. The platform is transparent about pricing, with a risk-free trial (no credit card required) that carries over all your configurations when you upgrade. Instadesk Chatbot empowers your team to focus on complex, high-value issues by automating the routine—delivering faster, smarter, and more consistent support across every channel your customers use.

#### Who Is the Company Behind ChatBot?

- **Seller:** [Instadesk](https://www.g2.com/sellers/instadesk)
- **Year Founded:** 2014
- **HQ Location:** 新加坡, SG
- **Twitter:** @InstadeskZJK  
3 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=11a62116448ee13da9432ce3cacb1efc6b9925b8f747c5278ab292f450644e46&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzkjtechnology%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

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