Massively.ai
Massively is a Toronto-based conversational AI platform founded in 2014. We help businesses, creators, and enterprise brands automate conversations across their website, Instagram DMs, Facebook Messenger, and SMS — turning every interaction into an opportunity to serve, sell, and retain customers. MAT by Massively — No-Code AI Chatbot for Your Website Train an AI chatbot on your website content in minutes by entering your URL. MAT reads up to 50 pages, trains on your existing content, and is ready to answer customer questions in your voice — no developers, no data entry, no lengthy setup. Deploy to your website with one line of code, or connect to Instagram, Facebook Messenger, SMS, and Zendesk. Free plan available. Massively AI — GPT-Powered Smart Answers Massively AI goes beyond scripted responses. Trained on your website content, it synthesises accurate, on-brand answers to free-text questions your customers actually ask. Included in the Business plan at $39/month. Works across website chat, Instagram DMs, and Facebook Messenger from a single platform. DM Canvas — Shoppable Instagram & Messenger Storefront DM Canvas is the only visual, swipeable storefront delivered directly inside an Instagram DM or Facebook Messenger conversation. When a follower comments a keyword or sends a DM, Massively automatically replies with a branded carousel of up to 10 cards — images, headlines, descriptions, and buy buttons — all inside the social app. No redirect, no link-in-bio needed. Auto DM. Comment-to-Unlock Automatically DM anyone who comments a specific keyword on your Instagram post, Reel, Story, or Facebook post — instantly, 24/7, fully compliant with Meta's platform policies. Massively is a Meta Official Partner. Customer Service Automation Automate up to 80% of routine support questions across website, Instagram, Messenger, and SMS. Seamless live chat handoff to human agents when needed. Official Zendesk partner — creates tickets with full conversation context automatically. Entertainment & Engagement Custom conversational campaign builds for film studios, entertainment brands, gaming companies, and media publishers. ARGs, character chat AI personas, lore drops, sorting quizzes, countdown mechanics, and chat-enabled display ads. Clients include Paramount Pictures, Focus Features, CBS, and 20th Century Fox. Key results from our clients: 80% of support tickets automated — CALECIM® Professional Under 5 second response time — CALECIM® Professional 24% better lead-to-booking rate — Hello Sugar 400% more sign-ups vs link-in-bio — CALECIM® Comment-to-Unlock campaign 38 messages per user / 59% completion rate — Mission: Impossible campaign Integrations: Shopify, Webflow, Zendesk, HubSpot, Salesforce, Zapier (7,000+ apps), Google Analytics Pricing: Free plan available (50 chats/month). Paid plans from $15/month. No credit card required. Meta Official Partner · Zendesk Official Partner · Trusted since 2014
Average Rating: 5.0/5.0
Total Reviews: 7
How Do G2 Users Rate Massively.ai?
- Ease of Use: 9.7/10 (Category avg: 9.2/10)
Who Is the Company Behind Massively.ai?
- Seller: Massively
- Year Founded: 2014
- HQ Location: Toronto, CA
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LinkedIn® Page: www.linkedin.com
5 employees on LinkedIn®
Who Uses This Product?
- Company Size: 57% Small, 29% Medium
What Do G2 Reviewers Say About Massively.ai?
AI-generated summary from verified user reviews
Pros
- Users value the effective AI integration of Massively.ai, enhancing engagement and communication for client interactions.
- Users value the natural and intuitive customer engagement provided by Massively.ai, enhancing communication and branding efforts.
- Users appreciate the natural and intuitive engagement offered by Massively.ai, enhancing communication with audiences and clients.
- Users enjoy the highly intuitive and natural communication style of Massively.ai, enhancing client engagement and branding.
What Are Recent G2 Reviews of Massively.ai?
"Highly Effective and Easy to Use with Excellent Team Support"
Rating: 5.0/5.0 stars
— Greg T.
"Great tool. Great customer service."
Rating: 5.0/5.0 stars
— Nicole M.

