Best AI Chatbots Software - Page 4

How Many AI Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,835

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.02 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: chat.co (+18.75%) - Among all products in this category, chat.co recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 88,000+ Authentic Reviews
  • 1,835+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Chatbots Software

G2 Grid® for AI Chatbots Software plotting products by satisfaction and market presence

Highlighted products: ChatGPT, Gemini, Claude, Notion, Microsoft Copilot, Perplexity, ClickUp, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-chatbots/grids.json?focus%5B%5D=chatgpt&focus%5B%5D=google-gemini&focus%5B%5D=claude&focus%5B%5D=notion&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=perplexity&focus%5B%5D=clickup&focus%5B%5D=tidio)

Boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant™ for Conversational AI Platforms. Competitive differentiators #1: We deliver on what we promise to our customers to ensure their solution is live in days and weeks, not months and years (or never). #2: We enable our customers to stay in hybrid control and seamlessly move between traditional NLUs and LLMs to always deliver the right resolutions to their customers. #3: We are specialists in regulated industries ensuring safety, security and guardrails that customers (and their customers) can rely on. #4: We have the tools and platform to empower our customer's existing teams to be able to develop and deliver their conversational AI solution. Technical features of our platform #1: Hybrid AI Flexibility Combining multilingual, fine-tuned NLP and LLMs for AI Agent orchestration and dialogue management. #2: User friendly UI for non-technical builders Intuitive builder enabling non-technical teams to confidently design and deploy AI Agents in days. #3: Enterprise security and collaboration Guardrails, PII masking, role-based access, staging, audit trails, approval and testing pipelines. #4: Persona-based Automated Test Studio Persona-based testing simulating real-world dialogues at scale to validate AI Agent performance. #5: Specialized features for regulated industries Fine-tuned AI models, use case libraries, and integrations for banking, insurance, and public sector.

Average Rating: 4.7/5.0

Total Reviews: 33

How Do G2 Users Rate Boost.ai?

  • Understanding: 7.9/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 9.2/10)
  • Reliability: 9.0/10 (Category avg: 8.9/10)
  • Error Learning: 6.3/10 (Category avg: 8.2/10)

Who Is the Company Behind Boost.ai?

  • Seller: Boost.ai
  • Year Founded: 2016
  • HQ Location: Sandnes, Rogaland
  • LinkedIn® Page: www.linkedin.com
    175 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Banking
  • Company Size: 38% Medium, 36% Large

What Do G2 Reviewers Say About Boost.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Boost.ai, appreciating its intuitive design and user-friendly setup process.
  • Users value the flexibility and user customizability of Boost.ai, enabling tailored and dynamic customer experiences.
  • Users value the helpful customer support from Boost.ai, making their experience intuitive and enjoyable.
  • Users highly value the helpful customer support from Boost.ai that greatly enhances project success and user experience.
  • Users commend Boost.ai for its exceptional customer satisfaction, highlighted by supportive teams and user-friendly, accessible design.
Cons
  • Users find a need for improvements in best practices and customization options to enhance the Boost.ai experience.
  • Users experience inconsistent AI responses and lack of clear best practices, hindering effective utilization of Boost.ai tools.
  • Users find the complexity of Boost.ai challenging due to unclear features and unintuitive support processes.
  • Users find the learning curve challenging, with unclear features and organizational hurdles impacting effective usage of Boost.ai.
  • Users desire more customization options for Boost.ai, particularly in chat panels and analytics reporting features.

What Are Recent G2 Reviews of Boost.ai?

What Are G2 Users Discussing About Boost.ai?

Apollo.io

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

Average Rating: 4.7/5.0

Total Reviews: 9,459

How Do G2 Users Rate Apollo.io?

  • Understanding: 7.5/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 9.2/10)
  • Reliability: 9.2/10 (Category avg: 8.9/10)
  • Error Learning: 9.2/10 (Category avg: 8.2/10)

Who Is the Company Behind Apollo.io?

  • Seller: Apollo.io
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 67% Small, 29% Medium

What Do G2 Reviewers Say About Apollo.io?

AI-generated summary from verified user reviews

Pros
  • Users like the intuitive, easy-to-navigate interface because it makes the platform simple to learn and use.
  • Users value the time saved on prospect research, lead sourcing, and outreach, freeing them for customer-focused work.
  • Users like having prospecting, contact data, and outreach together in one platform without juggling separate tools.
  • Users value the detailed prospect filters for precisely targeting and segmenting leads by relevant attributes.
  • Users find setup and onboarding quick and straightforward, helping them get started and begin prospecting with little effort.
Cons
  • Users say contact records can be inaccurate or outdated, including stale job and contact details.
  • Users find the interface cluttered and overwhelming, making it difficult to navigate and locate features.
  • Users find the extensive features and advanced tools overwhelming to learn, with a steep initial learning curve.
  • Users find subscriptions, add-ons, and credits expensive, particularly for individuals and small teams, with costs rising as usage grows.
  • Users report slow loading and lag, especially when working with large lists or datasets.

What Are Recent G2 Reviews of Apollo.io?

What Are G2 Users Discussing About Apollo.io?

Octocom AI Customer Experience Suite

Octocom AI Customer Experience Suite is a comprehensive platform designed to enhance customer interactions through advanced artificial intelligence. It offers businesses the tools to automate and personalize customer engagement, leading to improved satisfaction and loyalty. Key Features and Functionality: - AI-Powered Chatbots: Deploy intelligent chatbots capable of handling a wide range of customer inquiries, providing instant responses, and reducing wait times. - Omnichannel Support: Integrate seamlessly across various communication channels, including email, social media, and live chat, ensuring a consistent customer experience. - Customer Insights and Analytics: Utilize advanced analytics to gain deep insights into customer behavior, preferences, and feedback, enabling data-driven decision-making. - Personalization Engine: Deliver tailored content and recommendations to customers based on their interaction history and preferences, enhancing engagement. - Automated Workflow Management: Streamline customer service processes by automating routine tasks, allowing human agents to focus on complex issues. Primary Value and Solutions Provided: Octocom AI Customer Experience Suite addresses the challenge of managing and improving customer interactions at scale. By automating routine tasks and providing personalized experiences, it helps businesses reduce operational costs, increase efficiency, and build stronger customer relationships. The suite's comprehensive analytics empower organizations to make informed decisions, ultimately driving growth and customer satisfaction.

Average Rating: 5.0/5.0

Total Reviews: 18

How Do G2 Users Rate Octocom AI Customer Experience Suite?

  • Understanding: 9.9/10 (Category avg: 8.9/10)
  • Ease of Use: 9.5/10 (Category avg: 9.2/10)
  • Reliability: 9.8/10 (Category avg: 8.9/10)
  • Error Learning: 9.6/10 (Category avg: 8.2/10)

Who Is the Company Behind Octocom AI Customer Experience Suite?

  • Seller: Octocom
  • Year Founded: 2023
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 63% Small, 37% Medium

What Do G2 Reviewers Say About Octocom AI Customer Experience Suite?

AI-generated summary from verified user reviews

Pros
  • Users praise Octocom's responsive and dedicated customer support, ensuring quick resolution of issues and enhanced experience.
  • Users highlight the ease of use of Octocom, appreciating its intuitive setup and seamless integration across multiple domains.
  • Users appreciate the easy setup of Octocom, finding installation straightforward and minimizing time investment effectively.
  • Users value the flexibility and customizable workflows of Octocom AI, perfectly adapting to diverse business needs.
  • Users value the ease of implementation of Octocom AI, finding it intuitive and efficient for quick setup.

What Are Recent G2 Reviews of Octocom AI Customer Experience Suite?

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Landbot

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

Average Rating: 4.7/5.0

Total Reviews: 306

How Do G2 Users Rate Landbot?

  • Ease of Use: 9.5/10 (Category avg: 9.2/10)

Who Is the Company Behind Landbot?

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 75% Small, 20% Medium

What Do G2 Reviewers Say About Landbot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Landbot, finding it intuitive for creating effective chatbots quickly.
  • Users appreciate the ease of customizing code-free chatbots with Landbot, enhancing customer support and experience.
  • Users love Landbot's intuitive interface, making setup and conversational design effortless for both technical and non-technical users.
  • Users find Landbot’s easy setup remarkable, as it allows for quick deployment and intuitive integration with existing tools.
  • Users appreciate the ease of customization with Landbot, enhancing customer support and engagement through intuitive chatbots.
Cons
  • Users point out the lack of advanced features on Landbot, creating limitations for more complex needs.
  • Users find the limited features of Landbot restrictive, especially for advanced needs and complex use cases.
  • Users find Landbot to be expensive, especially when advanced features lead to unexpectedly high costs.
  • Users find some layout issues with Landbot, noting slow performance and messiness during extensive edits.
  • Users find the UI slow and messy, especially when editing complex bots, impacting their overall experience.

What Are Recent G2 Reviews of Landbot?

What Are G2 Users Discussing About Landbot?

WotNot

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

Average Rating: 4.6/5.0

Total Reviews: 102

How Do G2 Users Rate WotNot?

  • Understanding: 8.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 9.2/10)
  • Reliability: 6.7/10 (Category avg: 8.9/10)

Who Is the Company Behind WotNot?

  • Seller: WotNot
  • Year Founded: 2018
  • HQ Location: Ahmedabad, Gujarat
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 64% Small, 30% Medium

What Do G2 Reviewers Say About WotNot?

AI-generated summary from verified user reviews

Pros
  • Users find WotNot to be a user-friendly platform, enabling quick and easy chatbot creation without technical skills.
  • Users praise WotNot for its incredibly responsive customer support, providing efficient resolution of queries and issues.
  • Users praise WotNot for its helpful customer support, noting quick resolutions and effective integration assistance.
  • Users value the seamless integrations of WotNot, enhancing automation while effortlessly combining AI and human interaction.
  • Users love the user-friendly platform of WotNot, enabling easy chatbot deployment and intuitive management for all.
Cons
  • Users experience integration issues with WotNot, facing delays and limitations in customization and analytics functionalities.
  • Users highlight the lack of integrations, indicating a need for more compatibility with various AI tools and platforms.
  • Users find the limited features of WotNot a barrier for effective utilization and challenging for specific tasks.
  • Users find some missing features in WotNot, such as advanced customizations and lack of detailed tutorials.
  • Users experience chatbot issues like errors causing hangs and challenges with integration and backend access.

What Are Recent G2 Reviews of WotNot?

What Are G2 Users Discussing About WotNot?

Voiceflow

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences.

Average Rating: 4.5/5.0

Total Reviews: 115

How Do G2 Users Rate Voiceflow?

  • Understanding: 8.6/10 (Category avg: 8.9/10)
  • Ease of Use: 8.8/10 (Category avg: 9.2/10)
  • Reliability: 8.5/10 (Category avg: 8.9/10)
  • Error Learning: 7.4/10 (Category avg: 8.2/10)

Who Is the Company Behind Voiceflow?

  • Seller: Voiceflow
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    92 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 15% Medium

What Do G2 Reviewers Say About Voiceflow?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive visual builder of Voiceflow, simplifying the design of conversational AI chatbots effortlessly.
  • Users praise Voiceflow's intuitive drag-and-drop interface that simplifies conversation design and enhances collaboration.
  • Users appreciate the easy integrations with various apps, enhancing workflow and development efficiency in their projects.
  • Users appreciate the exceptional customer support of Voiceflow, highlighting helpful staff and an engaging community for assistance.
  • Users appreciate the easy API integrations in Voiceflow, enhancing workflow and expanding project potential seamlessly.
Cons
  • Users express frustration over missing features in Voiceflow, highlighting inadequacies in support and functionality.
  • Users find the usage limitations of Voiceflow confusing and lacking in transparency, impacting their overall experience.
  • Users often face integration issues with Voiceflow, particularly with API requests and knowledge base connections.
  • Users note the limited features of Voiceflow, expressing a need for more robust capabilities and integrations.
  • Users find the complexity and steep learning curve of Voiceflow challenging, especially for more advanced functionalities.

What Are Recent G2 Reviews of Voiceflow?

What Are G2 Users Discussing About Voiceflow?

TESS AI

Tess AI is the Agentic AI platform for the future of work. Create AI agents that collaborate, communicate, and drive productivity across your organization - integrated with over 150 AI Models

Average Rating: 4.7/5.0

Total Reviews: 387

How Do G2 Users Rate TESS AI?

  • Understanding: 8.8/10 (Category avg: 8.9/10)
  • Ease of Use: 8.9/10 (Category avg: 9.2/10)
  • Reliability: 8.7/10 (Category avg: 8.9/10)
  • Error Learning: 8.1/10 (Category avg: 8.2/10)

Who Is the Company Behind TESS AI?

Who Uses This Product?

  • Who Uses This: CEO, Proprietário
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 88% Small, 8% Medium

What Do G2 Reviewers Say About TESS AI?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive interface and multitude of features of TESS AI, simplifying complex tasks significantly.
  • Users love the ease of use with TESS AI, finding its interface intuitive and accessible for daily tasks.
  • Users find TESS AI exceptionally useful due to its integration of multiple AI agents for diverse tasks and problem-solving.
  • Users appreciate the variety of AI features in TESS AI, enhancing productivity with an intuitive interface.
  • Users value the integration of multiple AI agents in TESS AI, enhancing effectiveness and usability in problem-solving.
Cons
  • Users express concerns about the lack of clarity in credit usage, leading to unexpected costs and management issues.
  • Users find the credit system unclear, leading to unexpected costs and a lack of transparency in usage.
  • Users find the AI's consistency and outdated resources problematic, hindering effective multi-response conversations.
  • Users find the credit system unclear, leading to unexpected costs and a lack of transparency in usage.
  • Users express frustration with the limited credits system, which leads to unexpected costs and lack of transparency.

What Are Recent G2 Reviews of TESS AI?

What Are G2 Users Discussing About TESS AI?

eesel AI

eesel AI is an AI teammate for customer service. It works inside the help desk your team already uses, including Zendesk, Freshdesk, Intercom, Gorgias, HubSpot and Salesforce Service Cloud, and answers tickets and live chats the way your best agent would. It learns from what you already have: past tickets, macros, your help center, and internal docs in Confluence, Notion or Google Drive. You tell it what to do in plain English, not with a decision tree. You choose how much it handles, from draft replies your team reviews to closing routine tickets on its own. What it does: - Answers and resolves tickets and chats, and hands over to a person when it should - Tags, prioritizes and routes tickets, and writes internal notes - Takes actions in connected apps, such as looking up an order, starting a return or fixing a shipping address in Shopify - Shows the source behind every answer - Learns from corrections: fix a reply once and the change holds in every app it works in - Also works in Slack and Microsoft Teams, so staff can ask it questions where they already work Pricing is a fixed monthly batch of credits. One ticket or chat is one credit, however long. Start free with 100 credits for 7 days, no card needed. eesel AI is available on the Freshworks, Intercom, HubSpot, Atlassian, Gorgias, Shopify and BigCommerce marketplaces.

Average Rating: 4.6/5.0

Total Reviews: 20

How Do G2 Users Rate eesel AI?

  • Understanding: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 9.2/10)
  • Reliability: 8.5/10 (Category avg: 8.9/10)
  • Error Learning: 7.2/10 (Category avg: 8.2/10)

Who Is the Company Behind eesel AI?

  • Seller: eesel
  • Year Founded: 2019
  • HQ Location: Sydney, AU
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 95% Small

What Do G2 Reviewers Say About eesel AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Eesel AI, appreciating its simple setup and intuitive interface.
  • Users love the easy integrations of eesel AI, enhancing workflows and enabling quick access to essential resources.
  • Users find Eesel AI to be intuitive and easy to use, facilitating quick onboarding and effective integration.
  • Users commend the responsive customer support of eesel AI, appreciating quick answers and personalized assistance.
  • Users commend the easy setup of Eesel AI, enabling quick implementation and testing within a short timeframe.
Cons
  • Users find the high price of eesel AI to be a significant drawback affecting its overall value.
  • Users find the price high for eesel AI, impacting its accessibility and perceived value.
  • Users suggest a need for German localization to enhance usability and accessibility of eesel AI.
  • Users often face poor customer support, with responses taking several business days to address queries.
  • Users find the inability to edit responses in Eesel AI cumbersome, requiring constant switching between systems.

What Are Recent G2 Reviews of eesel AI?

Parallel Task API

The Parallel Task API, developed by Parallel Web Systems, is a sophisticated solution designed to automate complex web research and reasoning tasks. By harnessing advanced AI and real-time web data, it enables enterprises to build AI-native applications, generate custom datasets, and replace manual workflows with efficient, scalable automation. Users can define the specific information they require, and the API's intelligent querying system retrieves structured, precise web intelligence, transforming web data into actionable insights. Key Features and Functionality: - Declarative Querying: Users specify the desired data, and the API autonomously locates and organizes accurate web intelligence. - Automation of Complex Tasks: Streamlines processes such as market research, compliance monitoring, CRM updates, and competitive intelligence by automating intricate web research tasks. - Structured Outputs: Delivers high-quality, structured web data optimized for accuracy and relevance. - Scalability: Designed to handle tasks of varying complexity, from simple data enrichment to extensive web research projects. - Transparent Pricing: Offers a clear, usage-based pricing model, charging a flat rate per query, ensuring consistent value across different research tasks. Primary Value and User Solutions: The Parallel Task API addresses the challenge of efficiently extracting and utilizing web data for business intelligence. By automating the retrieval and structuring of web information, it empowers businesses to: - Enhance Decision-Making: Access to accurate, real-time web data supports informed strategic decisions. - Save Time and Resources: Reduces the need for manual research, allowing teams to focus on higher-value activities. - Drive Innovation: Facilitates the development of AI-driven applications and workflows, accelerating innovation within the organization. In summary, the Parallel Task API offers a powerful tool for enterprises seeking to leverage web data through automation, providing structured insights that drive smarter decisions and operational efficiency.

Average Rating: 4.4/5.0

Total Reviews: 37

How Do G2 Users Rate Parallel Task API?

  • Understanding: 8.9/10 (Category avg: 8.9/10)
  • Ease of Use: 8.6/10 (Category avg: 9.2/10)
  • Reliability: 7.9/10 (Category avg: 8.9/10)
  • Error Learning: 7.5/10 (Category avg: 8.2/10)

Who Is the Company Behind Parallel Task API?

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 53% Small, 32% Medium

What Are Recent G2 Reviews of Parallel Task API?

Whatsapp Business API

The WhatsApp Business API is a robust solution designed for medium to large enterprises seeking to integrate WhatsApp messaging into their customer communication strategies. This API enables businesses to automate interactions, manage high volumes of messages, and provide timely, personalized support to customers worldwide. Key Features and Functionality: - Automated Messaging: Implement AI-driven chatbots to handle common inquiries, send instant replies, and provide 24/7 customer support, ensuring prompt responses and improved customer satisfaction. - Multimedia Support: Send images, videos, documents, and audio files to enrich customer interactions and convey information effectively. - Interactive Elements: Utilize quick reply buttons and list messages to guide users through options, facilitating smoother decision-making processes. - Integration Capabilities: Seamlessly connect with existing CRM systems, helpdesks, and e-commerce platforms to unify customer data and automate workflows, enhancing operational efficiency. - Shared Inbox: Allow multiple agents to manage customer conversations collaboratively, reducing response times and preventing duplicate replies. - Analytics and Reporting: Access detailed metrics on message delivery, open rates, and customer engagement to assess performance and refine communication strategies. Primary Value and Solutions Provided: The WhatsApp Business API addresses the need for scalable, efficient, and secure customer communication channels. By leveraging this API, businesses can: - Enhance Customer Engagement: Meet customers on a platform they already use, fostering more accessible and convenient interactions. - Improve Response Times: Automate routine communications, allowing human agents to focus on complex issues, thereby reducing wait times and increasing customer satisfaction. - Scale Operations: Manage large volumes of messages without compromising quality, supporting business growth and expansion. - Ensure Compliance and Security: Maintain data privacy and adhere to regulations by utilizing a platform designed with security in mind. In summary, the WhatsApp Business API empowers businesses to build stronger relationships with their customers through efficient, personalized, and scalable messaging solutions.

Average Rating: 4.5/5.0

Total Reviews: 12

How Do G2 Users Rate Whatsapp Business API?

  • Understanding: 10.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 9.2/10)
  • Reliability: 9.3/10 (Category avg: 8.9/10)
  • Error Learning: 10.0/10 (Category avg: 8.2/10)

Who Is the Company Behind Whatsapp Business API?

Who Uses This Product?

  • Company Size: 46% Small, 38% Medium

What Are Recent G2 Reviews of Whatsapp Business API?

Juma

Juma is a marketing superagent that plans, executes, and delivers marketing work - so your team can focus on taste, judgment, and strategy. At the core of Juma is Flows: 700+ pre-built, AI-powered marketing workflows that connect your tools, run the process, and deliver a finished asset - not a chat response. From Google Ads audits to competitor analysis, SEO gap reports to campaign briefs, Flows execute the repeatable work end-to-end. Juma pulls live data directly from Google Ads, Meta Ads, GA4, HubSpot, Ahrefs, and more - no manual exports, no copy-pasting. Outputs arrive formatted as PDFs, slide decks, spreadsheets, carousels, or landing pages, ready to review and ship. The result: marketing teams move faster, with higher consistency, without burning people on machine work. Trusted by Salesforce, Maersk, Charles Schwab, EY, Yale, and Johns Hopkins University. SOC 2, ISO 27001, HIPAA, and GDPR compliant.

Average Rating: 4.8/5.0

Total Reviews: 31

How Do G2 Users Rate Juma?

  • Understanding: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 9.2/10)
  • Reliability: 9.6/10 (Category avg: 8.9/10)
  • Error Learning: 9.0/10 (Category avg: 8.2/10)

Who Is the Company Behind Juma?

  • Seller: Juma
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 78% Small, 19% Medium

What Do G2 Reviewers Say About Juma?

AI-generated summary from verified user reviews

Pros
  • Users find Juma incredibly useful for quick insights and efficient communication, enhancing their productivity remarkably.
  • Users love the ease of use of Juma, simplifying tasks and enhancing productivity through its intuitive interface.
  • Users appreciate the helpful customer support and user-friendly interface of Juma, enhancing their overall experience and productivity.
  • Users value the effective team collaboration in Juma, enhancing productivity through easy project-sharing and AI integration.
  • Users find Juma a time-saving tool, streamlining data analysis and collaboration, allowing focus on essential tasks.
Cons
  • Users face a slight learning curve in mastering Juma, especially when trying to utilize all its features effectively.
  • Users find usage limitations in Juma, citing a lack of resolution options and advanced features for image generation.
  • Users note that AI misunderstandings can lead to inaccurate or unexpected responses, impacting overall user experience with Juma.
  • Users note a lack of features, particularly in image resolution options and timely updates on the platform.
  • Users note the limited templates available on Juma, wishing for more resources tailored to individual professionals.

What Are Recent G2 Reviews of Juma?

Zowie

Zowie is an AI agent platform for enterprise customer service, built for companies where getting customer-facing AI wrong is not an option. The platform handles more than 100 million customer conversations a year for companies in logistics, banking, fintech, healthcare, e-commerce, insurance and debt collection, among others, including InPost, Decathlon, MediaMarkt, Allianz, Payoneer, AirHelp, Booksy and Avon. Its AI agents hold conversations with customers over chat, email, phone and social media using large language models, and carry out the business operation behind each request, from opening a parcel locker through issuing a refund to logging a ticket on a helpline. They follow the business rules each company sets, so the outcome of every operation is predictable. What makes Zowie different - Accuracy where a mistake costs money. Refunds, claims, payments and identity checks end the way the company's policy says, every time, so customers get consistent decisions and the company keeps full control over every outcome. The reason: Zowie's Decision Engine runs these operations separately from the language model. The model understands the customer and writes the reply; the company's rules decide the outcome, and the same case always gets the same result. - Resolution on the phone, not just in chat. Calls are resolved end to end, from identity check to completed operation, without a human, which takes load off the most expensive channel. Zowie's voice agent already answers InPost's customer hotline in Poland, the United Kingdom and France, one of the largest voice AI deployments in Europe. - Value in weeks, not quarters. A regulated insurer went from kickoff to a live agent in front of customers in six weeks. Customer service teams build and change agents themselves in Agent Studio, and Zowie connects to the systems the company already runs, so no replatforming has to come first. - AI that risk and quality teams can sign off. Every decision can be explained after the fact: Traces records the reasoning and data behind it, Supervisor scores every conversation against the company's standards, and Tester checks each change before it reaches customers. Any conversation can be handed to a person with its full context. - An investment that outlasts today's models. Companies can switch language models or voice providers without rebuilding their agents, and run agents built in-house or by other vendors on the same platform, with the same monitoring and audit trail. What the platform includes - Agent Studio: Flows for processes that must run exactly as designed, Playbooks for conversations that need judgment, and Knowledge for answers grounded in the company's own documentation. Customer service teams work visually; developers connect APIs. - Orchestrator: routes every conversation to the right agent and delivers the answer on phone, web and in-app chat, email, WhatsApp, Messenger, Instagram, or Hello, a conversational interface for websites and apps. - Inbox: the helpdesk where human agents pick up the conversations the AI agent hands over. Works with your stack Zowie connects to CRM, order management and payment systems, contact center platforms such as Genesys, Talkdesk and Amazon Connect, and helpdesks such as Zendesk and Salesforce. It runs as cloud SaaS, in a private cloud or on-premise.

Average Rating: 4.7/5.0

Total Reviews: 70

How Do G2 Users Rate Zowie?

  • Ease of Use: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Zowie?

Who Uses This Product?

  • Top Industries: Retail, Consumer Services
  • Company Size: 48% Small, 40% Medium

What Do G2 Reviewers Say About Zowie?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the fully automatic FAQ system, enhancing customer satisfaction and reducing support workload effectively.
  • Users love the intuitive interface of Zowie, enabling effortless editing and real-time updates for optimal control.
  • Users appreciate Zowie's efficiency in handling inquiries, significantly reducing workload and speeding up response times.
  • Users appreciate Zowie's efficient automatic handling of FAQs, enhancing customer satisfaction and reducing support workload.
  • Users value the fully automatic FAQ system of Zowie, enhancing customer satisfaction and reducing support workload.
Cons
  • Users note the limited features in Zowie's reporting module, hindering effective data use and multi-brand management.
  • Users find missing features like limited reporting and integration options frustrating for managing Zowie effectively.
  • Users feel the limited customization in Zowie hinders flexibility for small startups seeking tailored solutions.
  • Users find the complexity of the UI can become messy, suggesting a need for a cleaner design.
  • Users often face frustrating bugs with Zowie, leading to delays in issue resolution and impacting user experience.

What Are Recent G2 Reviews of Zowie?

What Are G2 Users Discussing About Zowie?

Kapture CX

Kapture is an enterprise-grade, generative AI-powered omnichannel customer experience management platform designed to enhance customer support and engagement. This innovative solution empowers businesses to adapt to the evolving expectations of their customers, transforming standard interactions into exceptional experiences. By leveraging advanced technology and a customer-centric approach, Kapture ensures that every engagement is personalized and relevant, addressing the unique needs of each individual. Targeted primarily at businesses in sectors such as retail, banking, financial services and insurance (BFSI), travel, and consumer durables, Kapture serves over 1,000 organizations across 16 countries. This diverse clientele benefits from Kapture's ability to streamline customer interactions across various channels, including social media, email, chat, and voice. The platform is particularly valuable for companies aiming to enhance their customer service capabilities, improve satisfaction rates, and foster lasting relationships with their customers. Kapture's key features include intelligent routing, real-time analytics, and a unified dashboard that provides a comprehensive view of customer interactions. The intelligent routing system ensures that inquiries are directed to the most suitable agents based on their expertise, leading to quicker and more effective resolutions. Real-time analytics empower businesses to monitor performance metrics, identify trends, and make data-driven decisions to enhance service quality. The unified dashboard consolidates information from multiple channels, enabling support teams to respond promptly and effectively to customer needs. Utilizing Kapture offers benefits that extend beyond improved customer satisfaction. By providing tailored experiences and leveraging AI-driven insights, businesses can increase operational efficiency and reduce response times. Kapture's focus on context and intelligence in every resolution helps organizations not only meet but exceed customer expectations. This capability is particularly crucial in competitive markets where customer loyalty is paramount. Kapture distinguishes itself in the customer experience management category by combining advanced technology with a deep understanding of customer needs. Its omnichannel approach ensures that businesses can engage with their customers seamlessly, regardless of the platform, while its generative AI capabilities facilitate continuous improvement in service delivery. This makes Kapture an essential tool for organizations looking to elevate their customer support and create meaningful, lasting connections with their clientele.

Average Rating: 4.5/5.0

Total Reviews: 334

How Do G2 Users Rate Kapture CX?

  • Understanding: 8.9/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 9.2/10)
  • Reliability: 9.0/10 (Category avg: 8.9/10)
  • Error Learning: 8.9/10 (Category avg: 8.2/10)

Who Is the Company Behind Kapture CX?

Who Uses This Product?

  • Who Uses This: Team Leader, Assistant Manager
  • Top Industries: Consumer Services, Pharmaceuticals
  • Company Size: 59% Medium, 30% Small

What Do G2 Reviewers Say About Kapture CX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Kapture CX, finding it user-friendly and efficient for managing communications.
  • Users value the user-friendly interface of Kapture CX, enhancing efficient communication and streamlined email management.
  • Users love the user-friendly interface of Kapture CX, which simplifies customer communication and boosts efficiency.
  • Users appreciate the user-friendly interface of Kapture CX, enhancing their customer communication and support efficiency.
  • Users love the efficiency of Kapture CX, appreciating its user-friendly interface and seamless customer communication features.
Cons
  • Users experience slow performance, especially during high ticket volumes, impacting their overall efficiency and satisfaction.
  • Users experience slow loading times during peak hours, impacting their overall satisfaction with Kapture CX.
  • Users experience slow speed during peak hours, which impacts efficiency and overall system usability.
  • Users experience notification delays and slow support, causing frustration and hindering efficient use of Kapture CX.
  • Users find the reporting section confusing, making it difficult to gain clear insights and track performance effectively.

What Are Recent G2 Reviews of Kapture CX?

What Are G2 Users Discussing About Kapture CX?

Chatboq

Chatboq is an AI-powered live chat and automation platform that helps businesses connect, engage, and convert customers in real time using live agents, AI chatbots, and CRM-integrated automation for smarter, faster, and more personalized customer interactions.

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate Chatboq?

  • Understanding: 10.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.6/10 (Category avg: 9.2/10)
  • Reliability: 8.9/10 (Category avg: 8.9/10)
  • Error Learning: 9.2/10 (Category avg: 8.2/10)

Who Is the Company Behind Chatboq?

  • Seller: Chatboq
  • HQ Location: 1007 LOWER DELTA ROAD, TERESA VILLE, SINGAPORE
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Company Size: 54% Small, 46% Medium

What Are Recent G2 Reviews of Chatboq?

Upsolve AI

Upsolve AI is the platform for deploying governed, grounded, and trustworthy AI data agents to your internal teams or external customers. It helps data teams move past the broken self-serve BI promise by combining the conversational power of large language models with the rigor of a robust semantic layer, rich business context, and built-in evaluation and observability to put agent and context improvements on a flywheel. End users get accurate answers while the data team stays in control. The platform has two complementary components: the Upsolve Data Agent and the Upsolve Agent Context Studio. 1. The Upsolve Data Agent. The Upsolve Data Agent does what a good data analyst does. It answers business questions in natural language, asks clarifying questions when a request is ambiguous, generates charts and reports on the fly, and helps users explore the underlying data without writing SQL. These analyst behaviors come built into the agent itself. What the Upsolve Data Agent does: Conversational, natural-language Q&A over your data, with built-in text-to-SQL Multi-step reasoning across datasets, generate interactive charts on-demand(30+ chart types: bar, line, pie, scatter, heatmap, funnel, and more), auto-generated reports and summaries tailored to a user's role (exec, PM, ops, support, finance), conversational drill-down and follow-up turns in the same thread. The Upsolve Data Agent is designed to be easily customizable. We don't believe in an out-of-the-box data agent. Data agents are only useful and reliable with rich context and when assessed against your own performance benchmarks. A generic LLM connected to a database produces generic answers and hallucinated metrics. To produce true, traceable, and transparent answers about your business, the agent needs three more things, and that is where the Data Agent Studio comes in. 2. Upsolve Data Agent Studio. The Data Agent Studio is the place for your team to make the Data Agent accurate, reliable, and trustworthy. It is built on three layers: Data Layer, Context Layer, and Trust and Evals Layer. Data Layer: OOTB database connectors + Cockpit for Semantic Layer construction Database connectors for ClickHouse, Snowflake, BigQuery, Redshift, Databricks, Postgres, MySQL, and other major data warehouses. Robust data governance with Multi-tenant architecture with row- and column-level permissioning. For teams that don't have a unified semantic layer model, the Cockpit tool provides a guided and guardrailed interface that takes your team from fragmented data to a clean, AI-ready semantic layer in a week, instead of the six to eight months a typical V1 takes. Context Layer: your data agent needs a unified, auto-curated, and auto-refreshed context layer. The Context Layer connects your files, docs, and systems (Notion, Confluence, Google Drive, internal wikis, product release notes, dbt files, data catalogs, metric glossaries) and curates the information the agent needs to understand the business behind the numbers. It captures product launches, definition changes, ontology, naming conventions, and team-specific business logic so a query like "usage spiked last week" turn into "usage spiked last week, and this correlates with Tuesday's Pro plan launch". The Context Layer scans for updates across systems of records connected to it, flags context gaps, and suggests updated. Humans always in the loop. Trust and Evals Layer: Testing, end-of-end observability, and evaluations according to your benchmarks. Sandbox environment for pre-deployment testing, plus production logs after launch. Full LLM observability: every prompt, tool call, model used, retrieved context, and reasoning step is logged, traceable, and reviewable. Built-in evaluations: define gold-standard queries and answers, run tests, and catch agent drift with in-built LLM-as-a-judge evaluators before stakeholders. This system then creates a self-improving feedback loop when corrections from your team feed back into the agent's eval set so quality compounds over time. Together, those three Data Agent Studio components turn a generic agent into one that produces accurate, reliable, and trustworthy answers your team can defend. Delivery and deployment: The Upsolve Agentic Dashboard is a conversation-driven exploration surface for end users, with 30+ chart types, interactive filters, drill-down, PDF export, scheduled email, and version history. End users can save generated charts to a personal dashboard or simply tell the agent their role and have it auto-build a full dashboard for that persona, solving the blank-page problem typical of self-serve BI tools. SSO, role-based access control, and audit logging are included. The same Data Agent you customized can be accessed by your users wherever they already work. Embedded inside your own product as customer-facing analytics for B2B SaaS as an iFrame or React component; deploy into Slack and Microsoft Teams as in-channel data bot; access in Claude, ChatGPT, Cursor, and any MCP-compatible client to get data while you work and stage multi-agent workflows; or any custom application via REST API. Common use cases: Internal self-service business intelligence for data teams that don't want to be a ticket queue. Customer-facing embedded analytics for B2B SaaS products. Conversational analytics, generative BI (GenBI), and agentic BI deployments AI-powered reporting and operational analytics for ops, finance, support, and product. Multi-tenant SaaS analytics with row-level security. Looker, Tableau, Power BI alternatives for teams that want an AI-native approach. Why Upsolve AI AI-native architecture. Upsolve was built around the agent from day one, not retrofitted onto a legacy BI tool. Data team in control. The semantic layer, business context, and evals all live with your team, not buried inside a black-box LLM. Fast time-to-value. Cockpit takes you from fragmented data to a working semantic layer in a week. Real evaluation. Most "AI for BI" tools skip evals. Upsolve makes them first-class. Build in Studio, access anywhere. The same agent across internal dashboards, Slack, Teams, your product, and MCP-compatible clients. Enterprise-ready. SSO, role-based access control, multi-tenant governance, audit logging, and full observability included. Built for modern data and AI stacksUpsolve plugs into Snowflake, BigQuery, Redshift, Databricks, Postgres, MySQL. It works alongside dbt, existing semantic layers, and your data catalog. The Data Agent can be invoked from Claude, ChatGPT, Cursor, or any MCP-compatible client, making it easy to compose multi-agent workflows where Upsolve handles the data analysis step. YC W24.

Average Rating: 4.8/5.0

Total Reviews: 15

How Do G2 Users Rate Upsolve AI?

  • Ease of Use: 9.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Upsolve AI?

Who Uses This Product?

  • Company Size: 60% Small, 27% Medium

What Do G2 Reviewers Say About Upsolve AI?

AI-generated summary from verified user reviews

Pros
  • Users find Upsolve AI's ease of use exceptional, simplifying dashboard creation and enhancing overall workflow efficiency.
  • Users value the ease of setup with Upsolve AI, which simplifies dashboard creation and enhances workflow efficiency.
  • Users commend Upsolve AI’s excellent customer support, appreciating their reliability and consistent problem-solving assistance.
  • Users value the super fast insights and analytics of Upsolve AI for effective customer success communication.
  • Users value the time-saving capabilities of Upsolve AI, drastically reducing data compilation time and enhancing decision-making.
Cons
  • Users find the limited options for customization and design tools hinder their ability to create effective dashboards.
  • Users face usage limitations with Upsolve AI, experiencing slow chart loading and restricted design customization options.
  • Users note the complexity of analysis in Upsolve AI, requiring multiple iterations for desired results.
  • Users note a significant learning curve in configuring the UI due to numerous options and features.
  • Users find the learning difficulty challenging due to the multitude of configuration options requiring extensive understanding.

What Are Recent G2 Reviews of Upsolve AI?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026