Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016. Ada’s generative AI agents act as your most valuable customer service employee, delivering always-on, global support across every channel and language. From email and messaging to voice and beyond, Ada consolidates support operations, breaks down silos, and gives teams time back to focus on what matters most. AI Voice: Eliminate wait times with natural, fast, and frustration-free phone support—no IVR menus, only effortless resolutions. AI Messaging: Deliver always-on, personalized customer support across social, web, mobile, SMS, and more. AI Email: Turn your email channel into a productivity powerhouse with AI automation that resolves 70% of emails instantly. Designed for enterprise, Ada combines automation and intelligence with unmatched control, transparency, and security. Own your AI customer service strategy end-to-end within one platform. Coach your AI agent, track performance, ensure compliance, and integrate seamlessly—all in one place. Automate complex SOP workflows—from refunds to trial extensions, train your AI agent to follow SOPs with precision using Ada playbooks. Measure ROI—Track CSAT, automated resolutions, NPS, and custom KPIs that matter to your business, so you can prove performance and prioritize what’s working. Enterprise-grade security—HIPAA, SOC2, and GDPR compliant to safeguard sensitive data with industry-leading security practices. Effortlessly integrate your tech stack—a robust ecosystem of out-of-the-box integrations and flexible APIs for a seamless flow of data. Discover how Ada can resolve 83% of customer inquiries automatically, reduce costs, and achieve faster response times and higher CSAT, without compromising quality. Book a free consultation with our AI customer service experts to discover how you can deliver efficient, high-quality support on every channel.

Ilum: A Data Platform Built by Data Engineers, for Data Engineers Ilum is a Data Lakehouse platform that unifies data management, distributed processing, analytics, and AI workflows for AI engineers, data engineers, data scientists, and analysts. It belongs to the Data Platform, Data Lakehouse, and Data Engineering software categories and supports flexible deployment across cloud, on-premise, and hybrid environments. Ilum enables technical teams to build, operate, and scale modern data infrastructure using open standards. It integrates tools for batch processing, stream processing, notebook-based exploration, workflow orchestration, and business intelligence, All In a Single Platform. Ilum supports modern open table formats like Delta Lake, Apache Iceberg, Apache Hudi, and Apache Paimon. It also offers native integration with Apache Spark and Trino for compute, with Apache Flink support currently in development. Key features include: - SQL Editor: Query Delta, Iceberg, Hudi, or Spark SQL with autocomplete, result previews, and metadata inspection. - Data Lineage & Catalog: Visualize data flow using OpenLineage and explore datasets through a searchable Data Catalog. - Notebook Integration: Use built-in Jupyter notebooks pre-wired to Spark, metadata, and your data environment for exploration or modeling. - Spark Job Management: Submit, monitor, and debug Spark jobs with integrated logs, metrics, scheduling, and a built-in Spark History Server. - Trino Support: Run federated queries across multiple data sources using Trino directly from within Ilum. - Declarative Pipelines: Define repeatable ETL and analytics pipelines, with dependency tracking and recovery logic. - Automatic ERD Diagrams: Instantly generate ER diagrams from schemas to aid in data understanding and onboarding. - ML Experimentation & Tracking: Includes MLflow for managing experiments, tracking parameters, metrics, and artifacts, fully integrated with notebooks and data pipelines to streamline model development workflows. - AI Integration & Deployment: Supports both classical ML and modern AI use cases, including GenAI workflows, vector search, and embedding-based applications. Models can be registered, versioned, and deployed for inference within declarative pipelines. - Built-in AI Agent Interface: Ilum integrates, providing a GPT-style interface to interact with your data, trigger pipelines, generate SQL, or explore metadata using natural language, bringing GenAI capabilities directly into your data platform. - BI Dashboards: Native support for Apache Superset, with JDBC integration for Tableau, Power BI, and other BI tools. Additional highlights: - Multi-Cluster Management: Connect multiple Spark or Kubernetes clusters to scale and isolate workloads. - Fine-Grained Access Control: LDAP, OAuth2, and Hydra integration for secure, role-based access. - Hybrid Ready: Designed to replace Databricks or Cloudera in environments where cloud adoption is partial, regulated, or not possible.

Poe is a platform that lets people ask questions, get instant answers, and have back-and-forth conversations with a wide variety of AI-powered bots. The AI on Poe is powered by models from several sources, trained by different companies. Those different models are optimized for different tasks, represent different points of view, or have access to different knowledge. Some models are fine-tuned versions of models created by others.

Alhena AI (formerly Gleen): The Best AI for eCommerce – Revolutionizing Shopping and Support Alhena AI delivers hallucination-free, generative AI solutions that transform customer experiences into revenue drivers. As a leading eCommerce chatbot and AI shopping assistant, Alhena empowers online retailers to automate support, personalize shopping journeys, and boost conversions across channels. Trusted by fast-growing brands like Tatcha (Unilever), Victoria Beckham, and Puffy, Alhena has earned numerous G2 Awards, including High Performer, Best Support, and Easiest to Do Business With—solid social proof of its excellence in AI for eCommerce. At its core, Alhena is an all-in-one platform that ensures 100% accurate, brand-aligned responses in over 90 languages, eliminating the risks of unreliable AI. Its AI shopping assistant turns browsers into buyers with - conversational search, - guided discovery, and smart nudges, This helps shoppers find the perfect products effortlessly. Alhena's intelligent filtering and real-time recommendations handle complex queries with empathy, driving over 300% conversion lifts and 30% increases in average order value (AOV). Complementing this, the eCommerce chatbot features like Alhena AI Support Concierge automate 70% of inquiries, from order tracking to returns, achieving over 80% deflection rates and less than 3% reopen rates. It seamlessly integrates with platforms like Shopify, WooCommerce, and helpdesks such as Gorgias and Zendesk, escalating complex issues to human agents with full context. Alhena AI Agent Assist supercharges teams, enabling 2x faster resolutions by drafting accurate responses—perfect for scaling without added headcount. Plus, AI Social Commerce extends this magic to Instagram/Meta DMs and WhatsApp messages, converting social interactions into sales. What makes Alhena the best AI for eCommerce? Its zero-hallucination guarantee, omnichannel presence (chat, voice, social), and actionable insights refine strategies for ongoing optimization. Easy to deploy in days with no heavy tech lift, it supports Shopify one-click installs and specialty functions like fulfillment with AfterShip. Whether you're in beauty, fashion, or general retail, Alhena's AI shopping assistant and eCommerce chatbot deliver measurable ROI: higher CSAT, lower costs, and sustained growth. Elevate your store today—schedule a demo and see why it's hailed as the ultimate eCommerce chatbot.

scite is an award-winning research tool that helps users better discover, understand, and evaluate research through Smart Citations. Smart Citations display the context of the citation and describe whether the article provides supporting or contrasting evidence.

Unleash leverages Enterprise AI Search capabilities to access all information stored in your company's existing SaaS tools. Unleash streamlines easy and on-demand access to internal knowledge hubs, wherever you prefer to work. Unleash offers native integrations to Zendesk, Slack, Microsoft Teams, as well as access and generation of answers based on files and chats in 70+ SaaS platforms.

Octocom is an AI customer experience platform for e-commerce stores, automating customer support for routine tasks and freeing your team to handle only exceptional cases. One-click integration with major e-commerce platforms and help desks, pre-sale and post-sale AI support, and award-winning 24/7/365 live customer support to help brands of any size set up and integrate our AI - all without the exaggerated cost. -AI General Inquiries Say goodbye to generic responses. Our AI excels in understanding and addressing your customers' questions with precision and empathy. Whether it's product details, store policies, or assistance they need, our AI ensures they receive informative and personalized support, anytime. -AI Product recommendations Experience higher conversion rates as your customers find it easier to understand and choose the right products, much like the personal touch of a seasoned salesperson in a traditional brick-and-mortar store. -AI Upselling With a keen eye for opportunities, our AI suggests complementary products or upgrades that align with your customer's interests and past purchases. This not only enhances their shopping experience but also boosts your store's average order value, all without coming off as pushy. -AI Post-sale support The end of a sale is just the beginning of our AI software. From handling refunds and returns to managing orders and tracking shipments, our software covers all post-sale needs. We ensure every transaction ends as smoothly as it begins, leaving your customers satisfied and loyal with the help of an AI. -24/7 Support Our award-winning customer support team is at your service around the clock, every day of the year. Whether you need advice, assistance, or just someone to brainstorm with, we're here to ensure your brand thrives, regardless of its size. With Octocom, exceptional support is always just a message away.

Kapture is an enterprise-grade, generative AI-powered omnichannel customer experience management platform designed to enhance customer support and engagement. This innovative solution empowers businesses to adapt to the evolving expectations of their customers, transforming standard interactions into exceptional experiences. By leveraging advanced technology and a customer-centric approach, Kapture ensures that every engagement is personalized and relevant, addressing the unique needs of each individual. Targeted primarily at businesses in sectors such as retail, banking, financial services and insurance (BFSI), travel, and consumer durables, Kapture serves over 1,000 organizations across 16 countries. This diverse clientele benefits from Kapture's ability to streamline customer interactions across various channels, including social media, email, chat, and voice. The platform is particularly valuable for companies aiming to enhance their customer service capabilities, improve satisfaction rates, and foster lasting relationships with their customers. Kapture's key features include intelligent routing, real-time analytics, and a unified dashboard that provides a comprehensive view of customer interactions. The intelligent routing system ensures that inquiries are directed to the most suitable agents based on their expertise, leading to quicker and more effective resolutions. Real-time analytics empower businesses to monitor performance metrics, identify trends, and make data-driven decisions to enhance service quality. The unified dashboard consolidates information from multiple channels, enabling support teams to respond promptly and effectively to customer needs. Utilizing Kapture offers benefits that extend beyond improved customer satisfaction. By providing tailored experiences and leveraging AI-driven insights, businesses can increase operational efficiency and reduce response times. Kapture's focus on context and intelligence in every resolution helps organizations not only meet but exceed customer expectations. This capability is particularly crucial in competitive markets where customer loyalty is paramount. Kapture distinguishes itself in the customer experience management category by combining advanced technology with a deep understanding of customer needs. Its omnichannel approach ensures that businesses can engage with their customers seamlessly, regardless of the platform, while its generative AI capabilities facilitate continuous improvement in service delivery. This makes Kapture an essential tool for organizations looking to elevate their customer support and create meaningful, lasting connections with their clientele.

Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Cut down your workload by linking service channels. Combine your software and start automating customer service with an AI Agent. The agent makes sure you are available for your customers 24/7, during every step of their customer journey.

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's your marketing team. marketbetter's behavioral based nudging helps businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. marketbetter helps businesses book more meetings, generate SEO content for targeted keywords, and auto enriches your leads . Businesses can easily install and identify their top prospects and start engaging with them via channels that are familiar to them such as Microsoft Teams or Slack. Additionally, with marketbetter's AI assistance, businesses can efficiently handle prospect inquiries seamlessly across all communication channels, providing timely and accurate responses that drive leads. marketbetter uses conversational insights to then address content by addressing the most pressing prospect questions and interactions. By using a combination of the interactions, keyword metrics and images, marketbetter is able to provide you content that will leave your competitors in the SEO dust.

An agent, copilot, or chat bot that can be integrated into many platforms to provide easy and instant answers to any questions. Trusted by over 2000 companies big and small. With a 1-click set up, train eesel on your help center, Google Docs, Confluence, Notion, Sharepoint, and any other app. Let eesel automatically jump in and answer questions in your Slack or Microsoft Teams. No more awkward DMs or clunky doc search. Automatically draft responses for your support team - or even fully take care of Tier 1 tickets. It seamlessly integrates with Intercom, Zendesk or any other help desk. Share eesel with a link, or embed it on your website so customers can chat with it directly. You have full control over branding and appearance.

Founded by leading AI research scientists Richard Socher and Bryan McCann, you.com is collaborative AI — for you, your team, and your business. You.com AI Agents maximize the productivity of knowledge workers through fast and accurate research and analysis, complex problem solving, content creation, and more.

DocketAI is an Agentic Marketing platform built for modern B2B teams. It transforms your website into a 24/7, on-brand sales engine that engages every visitor, understands intent, qualifies leads, and books meetings — automatically. Founded in 2023, Docket Inc. is headquartered in the U.S. with a distributed team across North America and India. Backed by Mayfield and Foundation Capital, Docket combines deep enterprise experience with cutting-edge agentic AI architecture. The product is already trusted by brands like Goldcast, Duplocloud, Scribe etc. to deliver high-quality pipeline growth. With seamless CRM integrations, support for 40+ languages, and enterprise-grade security, Docket helps marketing and sales teams move faster — engaging buyers the moment they arrive and converting them before they leave.