Best AI Chatbots Software - Page 3

How Many AI Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,082

Category Stats (Aug 2026)

  • Average Rating: 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: MyOperator (+8.29%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

Last updated: August 04, 2026

How Does G2 Rank AI Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 67,500+ Authentic Reviews
  • 1,082+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Chatbots Software

G2 Grid® for AI Chatbots Software plotting products by satisfaction and market presence

Highlighted products: ChatGPT, Notion, Claude, Gemini, Perplexity, Zapier, 1min.AI, and ClickUp.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-chatbots/grids.json?focus%5B%5D=chatgpt&focus%5B%5D=notion&focus%5B%5D=claude-2025-12-11&focus%5B%5D=google-gemini&focus%5B%5D=perplexity&focus%5B%5D=zapier&focus%5B%5D=1min-ai&focus%5B%5D=clickup)

Sponsored

ZEPIC

ZEPIC is an AI-infused, unified Customer Engagement Platform that makes possible hyper-personalised customer experiences. With its built-in Customer Data Platform (CDP), ZEPIC provides a Customer 360 view that acts as a single source of truth for all customer-facing teams. Key capabilities that include Audience Segmentation, Customer Journeys and Omnichannel Activation enable businesses to build real-time, hyper-personalized experiences throughout the customer lifecycle. Used by enterprises and small business alike, the award-winning platform's self-serve, drag & drop interface empowers multiple customer-facing teams to create meaningful connections with their customers.

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ILUM

Ilum: A Data Platform Built by Data Engineers, for Data Engineers Ilum is a Data Lakehouse platform that unifies data management, distributed processing, analytics, and AI workflows for AI engineers, data engineers, data scientists, and analysts. It belongs to the Data Platform, Data Lakehouse, and Data Engineering software categories and supports flexible deployment across cloud, on-premise, and hybrid environments. Ilum enables technical teams to build, operate, and scale modern data infrastructure using open standards. It integrates tools for batch processing, stream processing, notebook-based exploration, workflow orchestration, and business intelligence, All In a Single Platform. Ilum supports modern open table formats like Delta Lake, Apache Iceberg, Apache Hudi, and Apache Paimon. It also offers native integration with Apache Spark and Trino for compute, with Apache Flink support currently in development. Key features include: - SQL Editor: Query Delta, Iceberg, Hudi, or Spark SQL with autocomplete, result previews, and metadata inspection. - Data Lineage & Catalog: Visualize data flow using OpenLineage and explore datasets through a searchable Data Catalog. - Notebook Integration: Use built-in Jupyter notebooks pre-wired to Spark, metadata, and your data environment for exploration or modeling. - Spark Job Management: Submit, monitor, and debug Spark jobs with integrated logs, metrics, scheduling, and a built-in Spark History Server. - Trino Support: Run federated queries across multiple data sources using Trino directly from within Ilum. - Declarative Pipelines: Define repeatable ETL and analytics pipelines, with dependency tracking and recovery logic. - Automatic ERD Diagrams: Instantly generate ER diagrams from schemas to aid in data understanding and onboarding. - ML Experimentation & Tracking: Includes MLflow for managing experiments, tracking parameters, metrics, and artifacts, fully integrated with notebooks and data pipelines to streamline model development workflows. - AI Integration & Deployment: Supports both classical ML and modern AI use cases, including GenAI workflows, vector search, and embedding-based applications. Models can be registered, versioned, and deployed for inference within declarative pipelines. - Built-in AI Agent Interface: Ilum integrates, providing a GPT-style interface to interact with your data, trigger pipelines, generate SQL, or explore metadata using natural language, bringing GenAI capabilities directly into your data platform. - BI Dashboards: Native support for Apache Superset, with JDBC integration for Tableau, Power BI, and other BI tools. Additional highlights: - Multi-Cluster Management: Connect multiple Spark or Kubernetes clusters to scale and isolate workloads. - Fine-Grained Access Control: LDAP, OAuth2, and Hydra integration for secure, role-based access. - Hybrid Ready: Designed to replace Databricks or Cloudera in environments where cloud adoption is partial, regulated, or not possible.

Average Rating: 4.9/5.0

Total Reviews: 23

How Do G2 Users Rate ILUM?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind ILUM?

  • Seller: Ilum
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Santa Fe, US
  • Twitter: @IlumCloud
    19 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications
  • Company Size: 52% Large, 35% Medium

What Do G2 Reviewers Say About ILUM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of ILUM, enjoying seamless integration and a smooth workflow for managing data.
  • Users value the seamless integration of ILUM with existing systems, enhancing efficiency in data management and analytics.
  • Users appreciate the seamless integrations of ILUM, enhancing data management and analytics with a unified, efficient platform.
  • Users value the quick and seamless setup of ILUM, appreciating its ease of integration and efficiency.
  • Users appreciate the easy integrations of ILUM, smoothly fitting into existing systems without major rewrites.
Cons
  • Users find the complex setup for advanced configurations of ILUM can be challenging for newcomers to navigate.
  • Users find the difficult setup process of ILUM challenging, requiring significant effort and experimentation to optimize configurations.
  • Users find the learning curve steep for advanced features in ILUM, requiring time to adapt and configure settings.
  • Users note that UI improvements are needed for easier access to advanced settings and configurations in ILUM.
  • Users find some aspects of ILUM's setup complex and unintuitive, requiring considerable effort to configure effectively.

What Are Recent G2 Reviews of ILUM?

Amazon Connect

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact center that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for all businesses, and today thousands of companies ranging from 10 to tens of thousands of agents use Amazon Connect to serve millions of customers daily. Designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools – all with pay-as-you-go pricing, which means Amazon Connect simplifies contact center operations, improves agent efficiency, and lowers costs. You can set up a contact center in minutes that can scale to support millions of customers.

Average Rating: 4.4/5.0

Total Reviews: 82

How Do G2 Users Rate Amazon Connect?

  • Understanding: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 8.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Amazon Connect?

  • Seller: Amazon Web Services (AWS)
  • Year Founded: 2006
  • HQ Location: Seattle, WA
  • Twitter: @awscloud
    2,232,483 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    147,094 employees on LinkedIn®
  • Ownership: NASDAQ: AMZN

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 49% Medium, 30% Large

What Do G2 Reviewers Say About Amazon Connect?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Amazon Connect, enjoying seamless setup, reporting, and cloud-based flexibility.
  • Users value the efficiency of Amazon Connect, praising its ease of use and powerful cloud-based capabilities.
  • Users value the flexibility and scalability of Amazon Connect, enabling easy customization for cloud contact centers.
  • Users value the easy setup of Amazon Connect, enabling rapid implementation and scalability for diverse business needs.
  • Users love the ease of use and powerful reporting features of Amazon Connect, enhancing customer experience significantly.
Cons
  • Users find the setup and management complex, particularly those lacking deep AWS experience and needing additional configurations.
  • Users find the setup and management complex, particularly for teams lacking AWS experience, which can hinder usability.
  • Users find the difficult setup to be a barrier, especially without prior AWS experience for configuration.
  • Users report needing significant improvements in documentation and integration stability for a smoother experience with Amazon Connect.
  • Users find the initial difficulties in setup and management of Amazon Connect challenging, especially without AWS experience.

What Are Recent G2 Reviews of Amazon Connect?

What Are G2 Users Discussing About Amazon Connect?

Funnel Leasing

Funnel provides a win for three vital groups: operators looking to reduce costs and improve efficiencies; stretched-thin onsite teams who demand a better long-term career; and renters who deserve a better customer experience. Funnel’s proven agentic AI CRM platform is the enterprise-grade solution industry leaders trust to deliver a streamlined, consistent, and connected experience from first inquiry through years of renewals, while simultaneously saving operators quantifiable money through the operational flexibility only a renter-centric® platform can provide. We call it Renter Management Software; our clients call it the new operating model.

Average Rating: 4.3/5.0

Total Reviews: 251

How Do G2 Users Rate Funnel Leasing?

  • Ease of Use: 8.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Funnel Leasing?

Who Uses This Product?

  • Who Uses This: Leasing Consultant, Property Manager
  • Top Industries: Real Estate, Commercial Real Estate
  • Company Size: 49% Medium, 39% Small

What Do G2 Reviewers Say About Funnel Leasing?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized communication of Funnel Leasing, which enhances collaboration and clarity among staff members.
  • Users value the centralized communication in Funnel Leasing, enhancing collaboration and clarity in team interactions.
  • Users value the centralized communication of Funnel Leasing, enhancing collaboration and clarity in multi-person office settings.
  • Users value the centralized text messaging feature that enhances communication and collaboration in a multi-person office.

What Are Recent G2 Reviews of Funnel Leasing?

What Are G2 Users Discussing About Funnel Leasing?

Salesgroup AI Chatbot

Turn visitors into loyal customers with our all-in-one platform. Automate conversations with an AI-powered chatbot, support customers instantly with live chat, and showcase reviews to build trust, all from one simple dashboard.

Average Rating: 4.9/5.0

Total Reviews: 21

How Do G2 Users Rate Salesgroup AI Chatbot?

  • Ease of Use: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Salesgroup AI Chatbot?

Who Uses This Product?

  • Company Size: 62% Small, 33% Medium

What Do G2 Reviewers Say About Salesgroup AI Chatbot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the quick and clear responses from the chatbot, enhancing customer engagement and service accessibility.
  • Users value the effective communication of the Salesgroup AI Chatbot, enhancing client engagement and support seamlessly.
  • Users value the supportive and engaging nature of Salesgroup AI Chatbot, enhancing client relationships through consistent interaction.
  • Users appreciate the ease of use of Salesgroup AI Chatbot, making scheduling and inquiries hassle-free and efficient.
  • Users appreciate the speedy responses of Salesgroup AI Chatbot, making interactions fast and efficient for clients.
Cons
  • Users find usage limitations in Salesgroup AI Chatbot, especially with manual updates and reminder flexibility.
  • Users find that it doesn't handle complex legal questions, which may necessitate direct client interactions.
  • Users experience generic replies from the chatbot at times, though improvements can be made with custom FAQs.
  • Users desire more style customization options to align the chatbot with their brand identity more effectively.
  • Users find the limited language support lacks advanced translations, impacting communication with Asian tourists effectively.

What Are Recent G2 Reviews of Salesgroup AI Chatbot?

Ada

Ada is the Agentic Customer Experience (ACX) company that helps organizations build, manage, optimize, and scale AI agents for customer service, with more than 550 AI agents deployed globally. Ada's core differentiator is the ACX Operating Model: the only approach in the category that pairs an enterprise AI platform with structured methodology and expert guidance. The logic behind it is direct: the best customer experiences come from businesses that own and operate their AI agents, not ones that depend on vendors to run them. The companies that own their AI capability are the ones that compound value. Ada's job is to help them get there. Ada delivers that ownership through three components: - ACX Platform: AI agent management across every channel and language, no engineering dependency required - ACX Practice: A structured methodology for building, governing, and scaling an ACX program - ACX Experts: Who work alongside internal teams to build lasting AI fluency The ACX Platform is designed with these core components: - Reasoning Engine™: An unified intelligence layer that powers the AI agent across all CX channels using shared customer context, business logic, and configurable policies, with built-in accuracy and safety controls. Consistent experience meets reduced overhead. - Conversation Hub: Deploy an AI agent across voice, messaging, email, and custom channels in 60+ languages, with structured handoff to human agents when escalation is needed. - Performance Center: Tools for building, testing, and optimizing AI agent behavior, including Playbooks for complex multi-step workflows (refunds, rebookings, authentication), Coaching for continuous improvement, and Simulations for safe pre-launch testing. Tracks resolution rate, CSAT, NPS, and custom KPIs. - Developer Toolkit: Pre-built connectors for Salesforce, Zendesk, and ServiceNow, plus APIs, SDKs, and an MCP Server for managing the AI agent from tools like Claude or ChatGPT. - Enterprise-grade security: SOC 2 Type II, GDPR, HIPAA, PCI DSS, and AIUC-1 certified, with Zero Data Retention and regional data residency. Ada was the first ACX platform to have achieved AIUC-1 certification, the world's first AI safety standard specifically designed for customer service agents—and Ada helped write it. Proven customer outcomes include: - IPSY (ecommerce) achieved 943% ROI on its AI investment within four months of using Ada's ACX platform alongside a 63% improvement in automated resolution rate and a 41% improvement in CSAT. - Endy (retail) achieved an 85% automated resolution rate during a major national promotion and 75% CSAT during their warehouse sale. - eSky Group (travel) saw a 17-point increase in automated resolution in four months, a 19-point CSAT jump, and 200% ROI—running three brands across 50+ markets with one team on one platform. - Blackhawk Network (fintech) transformed into a mature ACX operation, automatically resolving ~50% of all incoming inquiries across brands and channels, and upskilling frontline agents with plans to expand AI across the entire enterprise. Ada is built for enterprise organizations with high-volume support operations across industries including financial services, telecommunications, retail and ecommerce, travel, insurance, and technology.

Average Rating: 4.6/5.0

Total Reviews: 171

How Do G2 Users Rate Ada?

  • Understanding: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 8.9/10 (Category avg: 9.1/10)
  • Reliability: 7.7/10 (Category avg: 8.8/10)
  • Error Learning: 6.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Ada?

  • Seller: ADA SUPPORT, INC.
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Toronto, Ontario
  • Twitter: @ada_cx
    1,943 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    775 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Telecommunications
  • Company Size: 62% Medium, 20% Small

What Do G2 Reviewers Say About Ada?

AI-generated summary from verified user reviews

Pros
  • Users find Ada to be extremely user-friendly, facilitating seamless integration and efficient handling of customer support tasks.
  • Users find Ada to be incredibly valuable as an efficient first line of customer support, enhancing operational productivity.
  • Users value the excellent customer support of Ada, appreciating the always available assistance and easy integration.
  • Users enjoy Ada for its ease of use and powerful integrations, enhancing productivity and support capabilities.
  • Users highlight the easy setup of Ada, enabling seamless initial configuration and user-friendly support throughout.
Cons
  • Users report several usability issues with Ada, noting difficulties in navigating playbooks and limited interactive features.
  • Users struggle with integration issues in Ada, facing conflicting data and limitations with external platforms like Zendesk and Kustomer.
  • Users are disappointed with Ada's missing features, limiting customization and integration capabilities for a better user experience.
  • Users experience usage limitations with Ada, affecting dynamic workflows and automation in customer interactions.
  • Users find Ada's platform has limitations in automation and integration, making complex workflows challenging and time-consuming.

What Are Recent G2 Reviews of Ada?

What Are G2 Users Discussing About Ada?

marketbetter

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's your marketing team. marketbetter's behavioral based nudging helps businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. marketbetter helps businesses book more meetings, generate SEO content for targeted keywords, and auto enriches your leads . Businesses can easily install and identify their top prospects and start engaging with them via channels that are familiar to them such as Microsoft Teams or Slack. Additionally, with marketbetter's AI assistance, businesses can efficiently handle prospect inquiries seamlessly across all communication channels, providing timely and accurate responses that drive leads. marketbetter uses conversational insights to then address content by addressing the most pressing prospect questions and interactions. By using a combination of the interactions, keyword metrics and images, marketbetter is able to provide you content that will leave your competitors in the SEO dust.

Average Rating: 4.8/5.0

Total Reviews: 28

How Do G2 Users Rate marketbetter?

  • Understanding: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 9.4/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 9.6/10 (Category avg: 8.1/10)

Who Is the Company Behind marketbetter?

Who Uses This Product?

  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 39% Medium, 35% Small

What Do G2 Reviewers Say About marketbetter?

AI-generated summary from verified user reviews

Pros
  • Users find marketbetter's ease of use transformative, enabling quick setup and an exceptional experience for website visitors.
  • Users enjoy the easy setup of Marketbetter, appreciating its simple interface and quick onboarding process.
  • Users praise the user-friendly interface of Marketbetter, appreciating its simple setup and powerful, feature-rich platform.
  • Users commend the responsive and helpful customer support provided by Marketbetter, enhancing their overall experience and success.
  • Users find the implementation ease of MarketBetter exceptional, with quick setup and seamless integration enhancing their workflows.
Cons
  • Users find the learning curve steep, requiring assistance and better documentation for effective use of Marketbetter.
  • Users find the poor navigation of MarketBetter challenging, making it hard to fully utilize the platform's potential.
  • Users find usage limitations frustrating due to complex navigation and a need for better user-friendly guidance.
  • Users find the complex interface challenging, requiring assistance for navigation and content updates.
  • Users find the complexity of the platform overwhelming, often needing assistance to navigate and utilize its features.

What Are Recent G2 Reviews of marketbetter?

Maven AGI

Maven AGI is an advanced AI agent platform specifically designed to transform customer support operations for enterprises. Unlike traditional AI tools that merely enhance existing workflows, Maven AGI is engineered to address the complexities of enterprise customer experience (CX). This includes managing extensive technology stacks, adhering to regulatory requirements, handling high-volume customer inquiries, and meeting the expectations of customers who demand accurate and timely responses. The platform enables autonomous agents to resolve up to 93% of queries without the need for human intervention, effectively streamlining support across voice, chat, and email channels from the outset. Targeting mid-market and enterprise teams that have outgrown conventional helpdesk automation, Maven AGI provides a solution that takes full ownership of customer interactions. Organizations such as TripAdvisor, ClickUp, and Rho have successfully integrated Maven AGI into their support operations, utilizing it not as a supplementary chatbot layer, but as the primary engine for resolving customer inquiries. This shift allows enterprises to enhance their customer service capabilities significantly, ensuring that they can handle complex queries efficiently and effectively. One of the standout features of Maven AGI is its ability to integrate seamlessly with existing customer relationship management (CRM) systems, helpdesk solutions, and telephony infrastructure. This integration process can be completed in just a few days, eliminating the need for extensive workflow rebuilds or lengthy implementation timelines. The platform's agents leverage live, version-accurate knowledge bases to tackle intricate, multi-step inquiries, thereby minimizing instances of hallucination, unnecessary escalation, and compliance breaches. Maven AGI boasts several key capabilities that enhance its value proposition. It offers autonomous resolution across multiple communication channels through a unified reasoning engine, ensuring consistent and accurate responses. The platform also features native integrations with popular tools such as Salesforce, Zendesk, Freshdesk, Genesys, and Twilio, allowing for a cohesive support environment. Additionally, the AI Agent Designer provides users with the ability to fine-tune, test, and monitor agent behavior, ensuring optimal performance and alignment with organizational goals. Furthermore, Maven AGI adheres to stringent compliance standards, including SOC 2 Type II, ISO 27001, HIPAA, and PCI DSS, reinforcing its reliability and security for enterprise applications.

Average Rating: 4.8/5.0

Total Reviews: 19

How Do G2 Users Rate Maven AGI?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Maven AGI?

  • Seller: Maven AGI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Boston
  • Twitter: @MavenAGI
    438 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    108 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 79% Medium, 16% Large

What Do G2 Reviewers Say About Maven AGI?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Maven AGI, allowing seamless interactions with data through plain English queries.
  • Users find Maven AGI extremely useful for quickly gaining insights and enhancing team collaboration through plain language queries.
  • Users value the user-friendly interface of Maven AGI, enhancing productivity and simplifying data interaction for instant insights.
  • Users value the high resolution rate and support from Maven AGI, significantly improving overall client satisfaction.
  • Users commend Maven AGI for its high reliability, providing consistent and trustworthy answers that enhance productivity.
Cons
  • Users find the high cost of Maven AGI a significant barrier, especially for smaller firms seeking access.
  • Users find the high cost of Maven AGI prohibitive, particularly for smaller firms needing advanced AI tools.
  • Users face a steep learning curve with Maven AGI, particularly when tackling advanced features and behaviors.
  • Users face a steep learning curve with advanced features of Maven AGI, complicating initial setup and usage.
  • Users find that difficult implementation due to high costs hinders access to Maven AGI for smaller firms.

What Are Recent G2 Reviews of Maven AGI?

Simplified

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and simplicity, Simplified helps over 2,000,000 creators, marketers and businesses to scale their marketing, streamline their workflows, and get work done in a few clicks. With a no-code design editor, AI writer, stunning templates, multiple brand kits, unlimited workspaces, and in-app publishing, you can start and finish your marketing without switching tabs. Ever.

Average Rating: 4.6/5.0

Total Reviews: 4,447

How Do G2 Users Rate Simplified?

  • Understanding: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 8.9/10 (Category avg: 9.1/10)
  • Reliability: 7.5/10 (Category avg: 8.8/10)
  • Error Learning: 7.5/10 (Category avg: 8.1/10)

Who Is the Company Behind Simplified?

  • Seller: Simplified
  • Year Founded: 2020
  • HQ Location: San Francisco, US
  • Twitter: @sosimplified
    7,924 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    51 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Writing and Editing, Marketing and Advertising
  • Company Size: 94% Small, 4% Medium

What Do G2 Reviewers Say About Simplified?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Simplified, appreciating its intuitive tools and responsive AI for content creation.
  • Users love the amazing AI writing capabilities of Simplified, making tasks like grant writing effortless and efficient.
  • Users find the AI writer's assistance invaluable for creating unique content across various products effortlessly.
  • Users love the time-saving features and collaboration tools of Simplified, enhancing productivity and creativity effortlessly.
  • Users highlight the ease of use of Simplified, making it accessible for everyone, including beginners.
Cons
  • Users feel frustrated by the limited credits and lack of affordable subscription options for Simplified.
  • Users express concern over the limited free credits for students, wishing for more accessibility in learning AI.
  • Users note the limitations in command generation and word count, impacting the overall functionality and usability.
  • Users often face insufficient credits as glitches cause lost requests, impacting content creation and user satisfaction.
  • Users find the cost of subscription and credits for Simplified to be high and not student-friendly.

What Are Recent G2 Reviews of Simplified?

What Are G2 Users Discussing About Simplified?

Zoom Virtual Agent

Zoom Virtual Agent is an AI-powered solution that helps businesses deliver fast, effortless support to customers across both voice and digital messaging channels. It uses agentic AI to understand context, reason through complex requests, and take action to resolve issues end to end. Natively connected to Zoom Contact Center, it enables seamless handoffs between virtual and live agents while powering connected workflows and insights through Zoom Quality Management —unifying every channel into a consistent customer journey and driving continuous optimization. Built on Zoom’s scalable, secure platform, it’s fast to deploy, easy to manage, and flexible enough to grow with your business—giving customers instant answers without waiting on live support, reducing customer effort, and driving long-term loyalty that creates measurable financial upside.

Average Rating: 4.5/5.0

Total Reviews: 213

How Do G2 Users Rate Zoom Virtual Agent?

  • Understanding: 6.7/10 (Category avg: 8.8/10)
  • Ease of Use: 8.7/10 (Category avg: 9.1/10)
  • Reliability: 5.8/10 (Category avg: 8.8/10)
  • Error Learning: 6.7/10 (Category avg: 8.1/10)

Who Is the Company Behind Zoom Virtual Agent?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @zoom
    1,042,714 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13,494 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Retail
  • Company Size: 73% Medium, 23% Small

What Do G2 Reviewers Say About Zoom Virtual Agent?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless connectivity of Zoom Virtual Agent for effective customer support and smooth transitions to live agents.
  • Users appreciate the ease of use of Zoom Virtual Agent, enjoying its seamless integration and automation for customer support.
  • Users value the s seamless integrations of Zoom Virtual Agent, enhancing efficiency in customer support and overall user experience.
  • Users appreciate the automation capabilities of Zoom Virtual Agent, providing instant, efficient customer support responses effortlessly.
  • Users appreciate the helpfulness of Zoom Virtual Agent in quickly resolving customer queries and enhancing overall support efficiency.
Cons
  • Users notice the limitations in AI response when facing complex queries, necessitating frequent human assistance and setup effort.
  • Users note that the AI inaccuracy can lead to unhelpful responses for complex queries, impacting effectiveness.
  • Users note the inaccuracy of Zoom Virtual Agent, particularly with complex queries and varied phrasing, impacting helpfulness.
  • Users often find the learning curve steep, requiring time and effort for effective setup and ongoing maintenance.
  • Users find the not intuitive setup of Zoom Virtual Agent challenging, requiring significant effort for effective customization and training.

What Are Recent G2 Reviews of Zoom Virtual Agent?

What Are G2 Users Discussing About Zoom Virtual Agent?

CoSupport AI

CoSupport AI is a fully customizable AI platform for customer service — designed to automate, scale, and enhance support operations at every level.

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate CoSupport AI?

  • Understanding: 9.8/10 (Category avg: 8.8/10)
  • Ease of Use: 9.7/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 9.8/10 (Category avg: 8.1/10)

Who Is the Company Behind CoSupport AI?

  • Seller: CoSupport AI
  • Year Founded: 2020
  • HQ Location: 5356 Hermitage Ave., Valley Village, CA, 91607, US
  • Twitter: @cosupportai
    76 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 54% Small, 38% Medium

What Do G2 Reviewers Say About CoSupport AI?

AI-generated summary from verified user reviews

Pros
  • Users value the fast integration and precise responses from CoSupport AI, enhancing overall customer satisfaction significantly.
  • Users value the time-saving capabilities of CoSupport AI, achieving significant results without interrupting daily workflows.
  • Users highlight the efficiency of CoSupport AI, achieving faster response times and streamlined workflows effortlessly.
  • Users value the accurate and precise responses of CoSupport AI, enhancing support capabilities without expanding teams.
  • Users value the accurate responses and automation provided by CoSupport AI, significantly enhancing their support efficiency.
Cons
  • Users find the difficult setup of CoSupport AI tedious, though support from the team is appreciated.
  • Users find the difficult implementation of CoSupport AI challenging, hindering effective onboarding and team integration.
  • Users find the integration difficulty with CoSupport AI challenging, complicating the onboarding process and teamwork.
  • Users find the learning curve challenging, requiring time and effort for setup and adjustments with CoSupport AI.
  • Users find the initial onboarding setup difficult, making team integration a challenging experience with CoSupport AI.

What Are Recent G2 Reviews of CoSupport AI?

TESS AI

Tess AI is the Agentic AI platform for the future of work. Create AI agents that collaborate, communicate, and drive productivity across your organization - integrated with over 150 AI Models

Average Rating: 4.7/5.0

Total Reviews: 386

How Do G2 Users Rate TESS AI?

  • Understanding: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 8.9/10 (Category avg: 9.1/10)
  • Reliability: 8.7/10 (Category avg: 8.8/10)
  • Error Learning: 8.1/10 (Category avg: 8.1/10)

Who Is the Company Behind TESS AI?

Who Uses This Product?

  • Who Uses This: CEO, Proprietário
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 88% Small, 8% Medium

What Do G2 Reviewers Say About TESS AI?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of TESS AI, finding it simplifies daily tasks with its useful tools.
  • Users love the extensive AI resources available with TESS AI, enhancing their projects and image generation capabilities.
  • Users value the concentration of useful tools in TESS AI, enhancing productivity and creativity in their work.
  • Users appreciate the extensive AI tools in TESS AI, enhancing usability and offering diverse content options.
  • Users value the multi-functional AI capabilities of TESS AI, enabling seamless chatbot creation and diverse integrations.
Cons
  • Users express concern over the lack of credit transparency and suggest improvements for the free plan's credit allocation.
  • Users are concerned about credit issues such as high costs and insufficient transparency in credit usage.
  • Users feel that limited credits restrict their usage and would prefer an option for unlimited accounts.
  • Users struggle with credit system issues due to high costs and lack of transparency in credit usage.
  • Users find the high pricing limits usage due to credit constraints, impacting overall satisfaction with TESS AI.

What Are Recent G2 Reviews of TESS AI?

What Are G2 Users Discussing About TESS AI?

Octocom AI Customer Experience Suite

Octocom AI Customer Experience Suite is a comprehensive platform designed to enhance customer interactions through advanced artificial intelligence. It offers businesses the tools to automate and personalize customer engagement, leading to improved satisfaction and loyalty. Key Features and Functionality: - AI-Powered Chatbots: Deploy intelligent chatbots capable of handling a wide range of customer inquiries, providing instant responses, and reducing wait times. - Omnichannel Support: Integrate seamlessly across various communication channels, including email, social media, and live chat, ensuring a consistent customer experience. - Customer Insights and Analytics: Utilize advanced analytics to gain deep insights into customer behavior, preferences, and feedback, enabling data-driven decision-making. - Personalization Engine: Deliver tailored content and recommendations to customers based on their interaction history and preferences, enhancing engagement. - Automated Workflow Management: Streamline customer service processes by automating routine tasks, allowing human agents to focus on complex issues. Primary Value and Solutions Provided: Octocom AI Customer Experience Suite addresses the challenge of managing and improving customer interactions at scale. By automating routine tasks and providing personalized experiences, it helps businesses reduce operational costs, increase efficiency, and build stronger customer relationships. The suite's comprehensive analytics empower organizations to make informed decisions, ultimately driving growth and customer satisfaction.

Average Rating: 5.0/5.0

Total Reviews: 18

How Do G2 Users Rate Octocom AI Customer Experience Suite?

  • Understanding: 9.9/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 9.1/10)
  • Reliability: 9.8/10 (Category avg: 8.8/10)
  • Error Learning: 9.6/10 (Category avg: 8.1/10)

Who Is the Company Behind Octocom AI Customer Experience Suite?

  • Seller: Octocom
  • Year Founded: 2023
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 61% Small, 39% Medium

What Do G2 Reviewers Say About Octocom AI Customer Experience Suite?

AI-generated summary from verified user reviews

Pros
  • Users find Octocom to offer ease of use, with a straightforward setup and intuitive design enhancing customer support.
  • Users find the easy setup of Octocom AI Customer Experience Suite incredibly convenient and efficient for implementation.
  • Users value the effective 24-hour customer support provided by Octocom, enhancing overall customer experience.
  • Users praise the responsive customer support of Octocom AI, highlighting its dedication to resolving issues effectively.
  • Users highlight the customizability of Octocom AI Suite, making it adaptable for various domains and user needs.

What Are Recent G2 Reviews of Octocom AI Customer Experience Suite?

Boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant™ for Conversational AI Platforms. Competitive differentiators #1: We deliver on what we promise to our customers to ensure their solution is live in days and weeks, not months and years (or never). #2: We enable our customers to stay in hybrid control and seamlessly move between traditional NLUs and LLMs to always deliver the right resolutions to their customers. #3: We are specialists in regulated industries ensuring safety, security and guardrails that customers (and their customers) can rely on. #4: We have the tools and platform to empower our customer's existing teams to be able to develop and deliver their conversational AI solution. Technical features of our platform #1: Hybrid AI Flexibility Combining multilingual, fine-tuned NLP and LLMs for AI Agent orchestration and dialogue management. #2: User friendly UI for non-technical builders Intuitive builder enabling non-technical teams to confidently design and deploy AI Agents in days. #3: Enterprise security and collaboration Guardrails, PII masking, role-based access, staging, audit trails, approval and testing pipelines. #4: Persona-based Automated Test Studio Persona-based testing simulating real-world dialogues at scale to validate AI Agent performance. #5: Specialized features for regulated industries Fine-tuned AI models, use case libraries, and integrations for banking, insurance, and public sector.

Average Rating: 4.7/5.0

Total Reviews: 33

How Do G2 Users Rate Boost.ai?

  • Understanding: 7.9/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 9.1/10)
  • Reliability: 9.0/10 (Category avg: 8.8/10)
  • Error Learning: 6.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Boost.ai?

  • Seller: Boost.ai
  • Year Founded: 2016
  • HQ Location: Sandnes, Rogaland
  • Twitter: @boost_ai_
    513 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    170 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Banking
  • Company Size: 38% Medium, 36% Large

What Do G2 Reviewers Say About Boost.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Boost.ai's platform to have a straightforward and intuitive interface, making it easy to use and master.
  • Users value the intuitive interface and rich features of Boost.ai, promoting seamless chatbot and voicebot integration.
  • Users appreciate the helpfulness of Boost.ai's support team, enhancing project success and user satisfaction.
  • Users commend Boost.ai for its excellent customer support, enhancing collaboration and responsiveness in their implementations.
  • Users commend Boost.ai for its exceptional customer support and effective tools that enhance service and experience.
Cons
  • Users find certain features of Boost.ai hard to use and unclear, affecting the overall experience and performance.
  • Users find the AI limitations in Boost.ai challenging, particularly regarding unclear features and inadequate reporting capabilities.
  • Users struggle with a steep learning curve, finding some features unclear and not intuitive initially.
  • Users express a desire for greater customization options in Boost.ai, particularly for analytics and reporting features.
  • Users find the limited reporting and analytics features of Boost.ai insufficient for effectively analyzing generative AI performance.

What Are Recent G2 Reviews of Boost.ai?

What Are G2 Users Discussing About Boost.ai?

Zaapi

The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Website, Facebook, Instagram, LINE, TikTok, Shopee, and Lazada, Zaapi eliminates fragmented communication and provides a single, intelligent "source of truth" for every customer relationship. As the intelligent engine behind modern engagement, Zaapi provides the infrastructure to deliver a seamless, unified experience in a world where customers expect instant responses across a dozen platforms. By combining deep e-commerce integrations with cutting-edge AI, Zaapi transforms your communication channels from simple inboxes into high-performance revenue drivers. The AI Agent: 80%+ Automation & Serious ROI The Zaapi AI Agent isn't just a chatbot—it’s a digital extension of your team that understands context and brand voice. - Full Automation: Many users achieve 80% or higher full automation of all incoming inquiries, allowing human agents to focus on high-value tasks. - Instant Accuracy: Drastically improve response rates and agent efficiency by deploying an AI trained on your specific business data and knowledge base. - Measurable Growth: By resolving queries 24/7 without delays, the AI Agent drives significant ROI through increased customer satisfaction and higher conversion rates. Versatile Flow Builder: Automate Anything Zaapi’s powerful, no-code Flow Builder allows you to design and deploy sophisticated customer journeys in minutes. With a deep Shopify integration, you can create seamless automations including: - Welcome Flows: Engage new prospects the moment they connect on any channel. Cart Recovery: Automatically trigger personalized recovery messages via WhatsApp or Email to reclaim lost sales. - Order Updates: Proactively send automated notifications for order status and shipping directly to the customer’s preferred app. - Custom Logic: A truly versatile canvas that enables you to automate almost any workflow, from lead qualification to complex multi-step support paths. Deep Analytics & Performance Tracking Zaapi provides the data-driven insights necessary to master your CX strategy. Our detailed analytics suite allows you to: - Analyze Conversations: Gain visibility into every interaction to identify trends, pain points, and customer sentiment. - Monitor Agent Performance: Track individual and team efficiency, response times, and resolution success. - Optimize AI Efficiency: Constantly refine your AI Agent’s performance by reviewing its interactions and success rates across all channels. Why Zaapi? Zaapi empowers businesses to move beyond "replying to messages" and toward "mastering the customer experience." By combining native e-commerce data with a powerful AI engine, Zaapi ensures that every conversation—no matter the channel—contributes to a seamless customer experience.

Average Rating: 4.7/5.0

Total Reviews: 36

How Do G2 Users Rate Zaapi?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.7/10 (Category avg: 9.1/10)
  • Reliability: 5.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Zaapi?

Who Uses This Product?

  • Top Industries: Retail, Consumer Services
  • Company Size: 64% Small, 23% Medium

What Do G2 Reviewers Say About Zaapi?

AI-generated summary from verified user reviews

Pros
  • Users find Zaapi to have a user-friendly design, making daily customer support effortless and efficient.
  • Users appreciate the easy setup and intuitive interface of Zaapi, enhancing daily customer support efficiency across multiple channels.
  • Users praise Zaapi for its efficiency, making chat management and response automation seamless and time-saving.
  • Users appreciate the seamless integrations of Zaapi, enhancing efficiency by unifying various communication channels in one platform.
  • Users praise Zaapi for its easy setup, enabling efficient management of multiple chat channels with minimal effort.
Cons
  • Users note that required improvements include better reporting options, faster performance, and enhanced customer data management.
  • Users experience usage limitations with Zaapi, particularly concerning file size restrictions for images and videos.
  • Users feel the pricing is a bit high and could be clearer, with unexpected additional charges for credits.
  • Users note the limited features of Zaapi, missing important tools for conversion and advanced workflows.
  • Users note several missing features, particularly in conversion and advanced workflows, affecting the overall functionality.

What Are Recent G2 Reviews of Zaapi?

NVIDIA Chat with RTX

NVIDIA Chat with RTX enables you to create a personalized AI chatbot with advanced localization capabilities.

Average Rating: 4.1/5.0

Total Reviews: 13

How Do G2 Users Rate NVIDIA Chat with RTX?

  • Understanding: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 8.8/10 (Category avg: 9.1/10)
  • Reliability: 8.5/10 (Category avg: 8.8/10)
  • Error Learning: 6.8/10 (Category avg: 8.1/10)

Who Is the Company Behind NVIDIA Chat with RTX?

  • Seller: NVIDIA
  • Year Founded: 1993
  • HQ Location: Santa Clara, CA
  • Twitter: @nvidia
    2,582,827 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    48,229 employees on LinkedIn®
  • Ownership: NVDA

Who Uses This Product?

  • Company Size: 54% Small, 31% Medium

What Do G2 Reviewers Say About NVIDIA Chat with RTX?

AI-generated summary from verified user reviews

Pros
  • Users value the local file access and personalization options of NVIDIA Chat with RTX, enhancing their experience significantly.
  • Users appreciate the reliability of NVIDIA Chat with RTX, praising its accuracy and offline functionality for personal experiences.
  • Users value the speed and responsiveness of NVIDIA Chat with RTX, enhancing their AI experience significantly.
  • Users praise the unique and useful features of NVIDIA Chat with RTX, enhancing their overall experience.
  • Users praise the quick response time and accuracy of NVIDIA Chat with RTX, ensuring efficient and reliable performance.
Cons
  • Users experience slow performance with NVIDIA Chat with RTX, leading to occasional delays and context repetition in prompts.
  • Users are frustrated by the hardware limitation of NVIDIA Chat with RTX, which restricts its usage to RTX GPUs only.
  • Users find the UI lacks polish, needing improvements for better accessibility and user-friendly controls.
  • Users face challenges with context understanding, requiring repetitive prompts due to the tool's lack of memory.
  • Users are disappointed with the limited customization options, feeling their experience lacks personalization and flexibility.

What Are Recent G2 Reviews of NVIDIA Chat with RTX?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026