# Best AI Chatbots Software for Small Business - Page 2

## How Many AI Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 1,081

### Category Stats (Aug 2026)

- **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+8.29%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank AI Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 67,400+ Authentic Reviews
- 1,081+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Chatbots Software
 ![G2 Grid® for AI Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-chatbots/grids.png?focus%5B%5D=1251865&focus%5B%5D=82623&focus%5B%5D=1579500&focus%5B%5D=1332376&focus%5B%5D=2629&focus%5B%5D=1305806&focus%5B%5D=1335925&focus%5B%5D=10366)

Highlighted products: ChatGPT, Notion, Claude, Gemini, Zapier, Perplexity, 1min.AI, and Podium.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-chatbots/grids.json?focus%5B%5D=chatgpt&focus%5B%5D=notion&focus%5B%5D=claude-2025-12-11&focus%5B%5D=google-gemini&focus%5B%5D=zapier&focus%5B%5D=perplexity&focus%5B%5D=1min-ai&focus%5B%5D=podium&segment=small-business)

**Sponsored**

### Valere Labs

The context-first AI transformation partner. Valere is an award-winning AI value creation and delivery partner. We deliver operational AI built on deep business context, deployed into the workflows your teams use every day. Valere helps organizations operationalize AI through purpose-built software, hands-on learning, and a deep understanding of how each business works. Targeting a diverse audience that includes venture-backed startups, mid-market companies, and Fortune 500 enterprises, Valere’s services cater to organizations at various stages of their AI journey. By employing a proven crawl-walk-run methodology, Valere guides organizations operationalize AI in context: purpose-built software, hands-on learning, and a deep understanding of how each business works. This structured approach ensures that organizations can effectively leverage AI technologies tailored to their unique needs and objectives. Key features of Valere’s offerings include a dedicated team of over 200 professionals and domain experts who bring extensive experience in AI and software development. This expertise allows Valere to deliver end-to-end AI-native solutions that are not only innovative but also aligned with industry best practices. The hybrid framework employed by Valere ensures that clients receive enterprise-quality solutions at mid-market economics, making advanced AI capabilities accessible to a broader range of organizations. Valere places a strong emphasis on continuous process optimization and a unified organizational culture, which contributes to the overall excellence of its services. Rigorous hiring standards ensure that only the most qualified professionals are part of the Valere team, further enhancing the quality of solutions delivered to clients. By focusing on building meaningful partnerships and delivering tailored AI solutions, Valere stands out as a trusted partner for organizations seeking to navigate the complexities of AI transformation effectively.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1005856&secure%5Bchosen_at%5D=2026-08-08T09%3A02%3A44Z&secure%5Bdisplayable_resource_id%5D=1005856&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1005856&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1383644&secure%5Bresource_id%5D=1005856&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%2Fsmall-business%3Fpage%3D2%26segment%3Dsmall-business&secure%5Btoken%5D=0bd3820ee980aa92dc8ed06113035fe69b1376f82a1d383b2a938cab9cd7523d&secure%5Burl%5D=https%3A%2F%2Fwww.valere.io%2F&secure%5Burl_type%5D=custom_url)

### [Joule](https://www.g2.com/products/joule/reviews)

Joule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes. Joule is designed to free teams from busy work and helps them work more efficiently with simple, natural language requests. Employees receive a continuous AI experience that connects data and workflows across SAP and third-party systems. Joule aims to enable faster, data-driven decisions with immediate, context-rich insights and automates multi-step workflows with a system of collaborative AI agents.

**Average Rating:** 4.3/5.0

**Total Reviews:** 94

#### How Do G2 Users Rate Joule?

- **Understanding:** 8.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.1/10)
- **Reliability:** 7.9/10 (Category avg: 8.8/10)
- **Error Learning:** 5.7/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Joule?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Company Website:** www.sap.com
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 28% Large, 28% Small

#### What Do G2 Reviewers Say About Joule?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Joule's **ease of use** exceptional, benefiting from its intuitive interface and straightforward setup process.
- Users value Joule for its **efficient automation** and quick insights, greatly enhancing decision-making and workflow.
- Users find Joule's **automation and seamless integration** within SAP apps invaluable for enhancing productivity and streamlining workflows.
- Users find Joule's **time-saving automation** features invaluable, greatly enhancing efficiency and decision-making across business operations.
- Users commend Joule for its **automation capabilities** , significantly improving efficiency and simplifying complex SAP tasks without technical training.

##### Cons

- Users notice that Joule can deliver **generic or incomplete answers** , requiring manual checks for accurate information.
- Users find **usage limitations** in Joule, needing deeper integration and manual refinements for complex tasks.
- Users encounter **inaccuracies** in Joule's responses, often leading to generic information that lacks necessary detail and context.
- Users find Joule's **context understanding lacking** , leading to generic advice that may not fit specific needs effectively.
- Users face **integration issues** with Joule, leading to limited workflow efficiency and occasional manual steps.

#### What Are Recent G2 Reviews of Joule?

**["SAP Joule’s AI Consultation Feature Saves Time and Effort"](https://www.g2.com/survey_responses/joule-review-13218115)**

**Rating:** 4.0/5.0 stars

_— Jan W._

[Read full review](https://www.g2.com/survey_responses/joule-review-13218115)

**["Joule Streamlines SAP Workflows with Fast, AI-Powered Assistance"](https://www.g2.com/survey_responses/joule-review-12972823)**

**Rating:** 5.0/5.0 stars

_— Abderrahmane Mohamed N._

[Read full review](https://www.g2.com/survey_responses/joule-review-12972823)

### [Microsoft 365 Copilot](https://www.g2.com/de/products/microsoft-microsoft-365-copilot/reviews)

Microsoft 365 Copilot ist ein generativer KI-Assistent für die Arbeit, der in die Microsoft 365-Apps integriert ist, die Menschen täglich nutzen – wie Word, Excel, PowerPoint, Outlook und Teams. Er hilft Ihnen, im Arbeitsfluss zu bleiben, indem er Ihre Ideen, Inhalte und Daten in Aktionen umwandelt. Angetrieben von Work IQ verbindet Copilot die Punkte in Ihrer Arbeit – er bringt Ihre E-Mails, Dateien, Besprechungen und Gespräche zusammen, um relevantere, kontextbezogene und personalisierte Unterstützung zu bieten. Er versteht, wie Arbeit in Ihrer Organisation erledigt wird, und passt sich im Laufe der Zeit an Ihre Rolle, Prioritäten und Muster an. Copilot arbeitet an Ihrer Seite, um Inhalte zu entwerfen, Daten zu analysieren, Besprechungen zusammenzufassen und Aufgaben zu automatisieren – damit Sie schneller vorankommen und sich auf das Wesentliche konzentrieren können. Da er direkt in die Apps integriert ist, die Sie bereits verwenden, müssen Sie keine Werkzeuge wechseln oder von vorne beginnen. Copilot übernimmt auch die Sicherheits-, Datenschutz- und Compliance-Kontrollen von Microsoft 365, sodass nur Informationen angezeigt werden, auf die Benutzer zugreifen dürfen, während Ihre Daten geschützt bleiben. Durch die Kombination von KI mit den Werkzeugen und Daten, auf die Organisationen bereits vertrauen, hilft Microsoft 365 Copilot Menschen, intelligenter zu arbeiten, schneller voranzukommen und mehr zu erledigen. Apps wie Word, Excel, PowerPoint, Outlook, Teams und Loop arbeiten mit Copilot zusammen, um Benutzer im Kontext ihrer Arbeit zu unterstützen. Zum Beispiel hilft Copilot in Word Benutzern, Dokumente zu erstellen, zu verstehen und zu bearbeiten. Mit Microsoft 365 Copilot Chat können Sie Inhalte entwerfen, überprüfen, was Sie verpasst haben, und Antworten auf Fragen erhalten, indem Sie offene Eingabeaufforderungen verwenden. Diese Informationen sind sicher in Ihren Arbeitsdaten verankert. Copilot Search ist eine KI-gestützte universelle Sucherfahrung über alle Ihre Microsoft 365-Anwendungen und verbundenen Nicht-Microsoft-Datenquellen hinweg. Es ist in Microsoft 365 Copilot integriert, sodass Benutzer die benötigten Ergebnisse durch die Suche finden und dann nahtlos zum Chat wechseln können, um tiefere Erkundungen oder die Erledigung von Folgeaufgaben durchzuführen. Out-of-the-box-Agenten wie Facilitator, Interpreter oder Channels helfen, die Logistik von Besprechungen, Kommunikation und Zusammenarbeit in Microsoft Teams zu unterstützen.

**Average Rating:** 4.2/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate Microsoft 365 Copilot?

- **Verständnis:** 6.3/10 (Category avg: 8.8/10)
- **Einfache Bedienung:** 9.3/10 (Category avg: 9.1/10)
- **Zuverlässigkeit:** 6.0/10 (Category avg: 8.8/10)
- **Fehler-Lernen:** 7.8/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Microsoft 365 Copilot?

- **Verkäufer:** [Microsoft](https://www.g2.com/de/sellers/microsoft)
- **Unternehmenswebsite:** www.microsoft.com
- **Gründungsjahr:** 1975
- **Hauptsitz:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Informationstechnologie und Dienstleistungen, Computer- und Netzwerksicherheit
- **Company Size:** 34% Large, 31% Medium

#### What Are Recent G2 Reviews of Microsoft 365 Copilot?

**["Nahtlose Integration des Microsoft-Ökosystems, die die Produktivität steigert"](https://www.g2.com/de/survey_responses/microsoft-365-copilot-review-13197261)**

**Rating:** 4.0/5.0 stars

_— Eyad B._

[Read full review](https://www.g2.com/de/survey_responses/microsoft-365-copilot-review-13197261)

**["Microsoft 365 Copilot: Ein praktischer Zeitersparer für Schreiben, Dokumente und Zusammenfassungen"](https://www.g2.com/de/survey_responses/microsoft-365-copilot-review-13171008)**

**Rating:** 4.5/5.0 stars

_— Sree K._

[Read full review](https://www.g2.com/de/survey_responses/microsoft-365-copilot-review-13171008)

### [Thareja AI](https://www.g2.com/products/thareja-ai/reviews)

Thareja is an AI customer support platform that lets businesses build custom AI agents trained on their own content — websites, help centers, docs, PDFs, and internal knowledge bases. Unlike generic chatbots, Thareja agents deliver accurate, company-specific answers around the clock across web chat, email, Zendesk, WhatsApp, Slack, Instagram, and more. When the AI can't resolve an issue, it automatically creates a support ticket for your team. Thareja includes a built-in project and task management platform with time tracking and live productivity analytics, so teams can manage escalations, track workload, and measure performance in one place. Thareja also offers marketing tools like MagicReel, which helps teams create short-form video content for social channels. From automating support and qualifying leads to managing tickets and producing marketing content, Thareja gives growing teams a unified platform to handle more without hiring more.

**Average Rating:** 4.9/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Thareja AI?

- **Ease of Use:** 9.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Thareja AI?

- **Seller:** [Thareja Technologies](https://www.g2.com/sellers/thareja-technologies)
- **Year Founded:** 2015
- **HQ Location:** Fort Lauderdale, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f83b3ed08176d62520433d4d825a79c3e54bb11cb22aba1e5b618ee41e6d8262&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthareja&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 89% Small, 7% Medium

#### What Do G2 Reviewers Say About Thareja AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **effective time tracking** and streamlined management of Thareja AI for effortless invoicing and payments.
- Users love the **time-saving capabilities** of Thareja AI, greatly enhancing efficiency and simplifying workflows for teams.
- Users appreciate the **simplicity and efficiency** of Thareja AI, enjoying seamless project management and timely payments.
- Users love the **automation features** of Thareja AI, streamlining compliance, time tracking, and payments for enhanced efficiency.
- Users find Thareja AI to be **exceptionally easy to use** , streamlining project management and enhancing efficiency.

##### Cons

- Users experience a **small learning curve** initially, but adaptability improves their familiarity with Thareja AI over time.
- Users experience a **steep learning curve** with Thareja AI, requiring time to navigate its complex features effectively.
- Users report **display issues** with Thareja AI, noting slow project switching and a need for UI improvements.
- Users note the **limited features** of Thareja AI, wishing for more customization and integrations available on mobile.
- Users face a **learning curve and integration issues** with Thareja AI, though performance improves with familiarity.

#### What Are Recent G2 Reviews of Thareja AI?

**["Best experiance with Thareja AI"](https://www.g2.com/survey_responses/thareja-ai-review-11741506)**

**Rating:** 4.5/5.0 stars

_— Ayesha Z._

[Read full review](https://www.g2.com/survey_responses/thareja-ai-review-11741506)

**["Superb Support and Smart Recommendations Made Everything Smooth"](https://www.g2.com/survey_responses/thareja-ai-review-12842313)**

**Rating:** 5.0/5.0 stars

_— Ridwan R._

[Read full review](https://www.g2.com/survey_responses/thareja-ai-review-12842313)

### [Apollo.io](https://www.g2.com/products/apollo-io/reviews)

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

**Average Rating:** 4.7/5.0

**Total Reviews:** 9,368

#### How Do G2 Users Rate Apollo.io?

- **Understanding:** 7.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)
- **Reliability:** 9.2/10 (Category avg: 8.8/10)
- **Error Learning:** 9.2/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Apollo.io?

- **Seller:** [Apollo.io](https://www.g2.com/sellers/apollo-io)
- **Company Website:** www.apollo.io
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd66144fa663d2dd3c2508a803817bd944c2b55318e4c7961b7f099adc28bac4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapollo-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Business Development Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 67% Small, 29% Medium

#### What Do G2 Reviewers Say About Apollo.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Apollo.io, enjoying a simple interface that streamlines their workflow.
- Users highlight Apollo.io for its **streamlined lead generation** , enhancing accessibility and efficiency in sales prospecting.
- Users value the **comprehensive database and seamless automation** of Apollo.io for efficient prospecting and support.
- Users appreciate the **mass automation and personalization** features of Apollo.io, significantly enhancing their outreach efficiency.
- Users value the **time-saving automation** of Apollo.io, streamlining outreach and enhancing overall productivity.

##### Cons

- Users find the **limited CRM integration** options frustrating, wishing for more features in the basic plan.
- Users experience **inaccurate data** on Apollo.io, requiring manual verification and leading to unreliable contact information.
- Users find the **learning curve steep** and the UI clunky, making effective navigation challenging.
- Users find Apollo.io's **limited features** restrictive, particularly regarding CRM integrations and sequence allowances in cheaper plans.
- Users experience **data inaccuracy** with Apollo.io, finding outdated or incorrect contact information hampers effective outreach efforts.

#### What Are Recent G2 Reviews of Apollo.io?

**["Sales Development Representative"](https://www.g2.com/survey_responses/apollo-io-review-8798250)**

**Rating:** 5.0/5.0 stars

_— Aravind D._

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-8798250)

**["Apollo.io Supercharges Prospecting with Powerful Data, Sequencing, and CRM Integration"](https://www.g2.com/survey_responses/apollo-io-review-13134727)**

**Rating:** 5.0/5.0 stars

_— Sanskar M._

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-13134727)

#### What Are G2 Users Discussing About Apollo.io?

- [What unique capabilities does Apollo.io offer for streamlining sales and marketing workflows?](https://www.g2.com/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 3 comments, 2 upvotes
- [What is Apollo.io used for?](https://www.g2.com/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes
- [How do I remove my information from Apollo io?](https://www.g2.com/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote
- [Is Apollo IO free?](https://www.g2.com/discussions/is-apollo-io-free) - 11 comments, 6 upvotes
- [What is Apollo io?](https://www.g2.com/discussions/what-is-apollo-io) - 3 comments, 1 upvote

### [Simplified](https://www.g2.com/products/simplified/reviews)

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and simplicity, Simplified helps over 2,000,000 creators, marketers and businesses to scale their marketing, streamline their workflows, and get work done in a few clicks. With a no-code design editor, AI writer, stunning templates, multiple brand kits, unlimited workspaces, and in-app publishing, you can start and finish your marketing without switching tabs. Ever.

**Average Rating:** 4.6/5.0

**Total Reviews:** 4,447

#### How Do G2 Users Rate Simplified?

- **Understanding:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 9.1/10)
- **Reliability:** 7.5/10 (Category avg: 8.8/10)
- **Error Learning:** 7.5/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Simplified?

- **Seller:** [Simplified](https://www.g2.com/sellers/simplified)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **Twitter:** @sosimplified  
7,924 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7aa73432a05414c07e331377556a61e182f8ce59cfa8ab1fca81f707b3eac3bb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsosimplified%2F&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Writing and Editing, Marketing and Advertising
- **Company Size:** 94% Small, 4% Medium

#### What Do G2 Reviewers Say About Simplified?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of Simplified, appreciating its intuitive tools and responsive AI for content creation.
- Users love the **amazing AI writing capabilities** of Simplified, making tasks like grant writing effortless and efficient.
- Users find the **AI writer's assistance** invaluable for creating unique content across various products effortlessly.
- Users love the **time-saving features and collaboration tools** of Simplified, enhancing productivity and creativity effortlessly.
- Users highlight the **ease of use** of Simplified, making it accessible for everyone, including beginners.

##### Cons

- Users feel frustrated by the **limited credits** and lack of affordable subscription options for Simplified.
- Users express concern over the **limited free credits** for students, wishing for more accessibility in learning AI.
- Users note the **limitations in command generation** and word count, impacting the overall functionality and usability.
- Users often face **insufficient credits** as glitches cause lost requests, impacting content creation and user satisfaction.
- Users find the cost of **subscription and credits** for Simplified to be high and not student-friendly.

#### What Are Recent G2 Reviews of Simplified?

**["Clean, All-in-One Platform That Speeds Up Marketing Content Creation"](https://www.g2.com/survey_responses/simplified-review-13036316)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/simplified-review-13036316)

**["All-in-One Content Creation That Boosts Productivity"](https://www.g2.com/survey_responses/simplified-review-13127220)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/simplified-review-13127220)

#### What Are G2 Users Discussing About Simplified?

- [What is Simplified used for?](https://www.g2.com/discussions/what-is-simplified-used-for) - 1 comment, 1 upvote

### [Voiceflow](https://www.g2.com/products/voiceflow/reviews)

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences.

**Average Rating:** 4.6/5.0

**Total Reviews:** 111

#### How Do G2 Users Rate Voiceflow?

- **Understanding:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.1/10)
- **Reliability:** 8.5/10 (Category avg: 8.8/10)
- **Error Learning:** 7.4/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Voiceflow?

- **Seller:** [Voiceflow](https://www.g2.com/sellers/voiceflow)
- **Company Website:** www.voiceflow.com
- **Year Founded:** 2019
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6db6ec5d977c0cf9fcc6ee9854faa09be2b46d90abcf838a12cca293a9d20d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoiceflowhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 15% Medium

#### What Do G2 Reviewers Say About Voiceflow?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Voiceflow, facilitating intuitive design and seamless integration without coding.
- Users love the **user-friendly no-code building** of Voiceflow, making it easy to create and customize AI agents.
- Users praise the **easy integrations** of Voiceflow, allowing seamless connections with apps and enhancing overall functionality.
- Users praise **Voiceflow's intuitive interface and powerful integration capabilities** , making AI bot creation seamless and efficient.
- Users love the **easy integration features** of Voiceflow, making connections and customizations simple and intuitive.

##### Cons

- Users find the **limited features** of Voiceflow restrictive, noting difficulties with integration and setup guidance.
- Users find **integration issues** with Voiceflow, requiring more accessible guidance and improved connection processes for a smoother experience.
- Users find the **missing features** in Voiceflow's dashboard limiting, affecting both functionality and user experience.
- Users face **usage limitations** due to restricted integrations, hosting options, and reliance on built-in AI credits.
- Users suggest that **improvements in onboarding and debugging** would enhance their experience with Voiceflow significantly.

#### What Are Recent G2 Reviews of Voiceflow?

**["Intuitive Visual Designer That Speeds Up Conversational AI Development"](https://www.g2.com/survey_responses/voiceflow-review-13122005)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/voiceflow-review-13122005)

**["Effortless Agent Building with Fair Pricing"](https://www.g2.com/survey_responses/voiceflow-review-12966733)**

**Rating:** 5.0/5.0 stars

_— Jack M._

[Read full review](https://www.g2.com/survey_responses/voiceflow-review-12966733)

#### What Are G2 Users Discussing About Voiceflow?

- [What is Voiceflow used for?](https://www.g2.com/discussions/what-is-voiceflow-used-for) - 1 comment, 1 upvote

### [TESS AI](https://www.g2.com/products/tess-ai/reviews)

Tess AI is the Agentic AI platform for the future of work. Create AI agents that collaborate, communicate, and drive productivity across your organization - integrated with over 150 AI Models

**Average Rating:** 4.7/5.0

**Total Reviews:** 386

#### How Do G2 Users Rate TESS AI?

- **Understanding:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 9.1/10)
- **Reliability:** 8.7/10 (Category avg: 8.8/10)
- **Error Learning:** 8.1/10 (Category avg: 8.1/10)

#### Who Is the Company Behind TESS AI?

- **Seller:** [Pareto Group](https://www.g2.com/sellers/pareto-group)
- **Year Founded:** 2016
- **HQ Location:** Rio de Janeiro, Brazil
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=caae821547c351321c4aa03a942998eb2acecefed5b0f4b59d58b651e18942d0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10298538&secure%5Burl_type%5D=linkedin_company_website)  
98 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Proprietário
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 88% Small, 8% Medium

#### What Do G2 Reviewers Say About TESS AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of TESS AI, finding it simplifies daily tasks with its useful tools.
- Users love the **extensive AI resources** available with TESS AI, enhancing their projects and image generation capabilities.
- Users value the **concentration of useful tools** in TESS AI, enhancing productivity and creativity in their work.
- Users appreciate the **extensive AI tools** in TESS AI, enhancing usability and offering diverse content options.
- Users value the **multi-functional AI capabilities** of TESS AI, enabling seamless chatbot creation and diverse integrations.

##### Cons

- Users express concern over the **lack of credit transparency** and suggest improvements for the free plan's credit allocation.
- Users are concerned about **credit issues** such as high costs and insufficient transparency in credit usage.
- Users feel that **limited credits** restrict their usage and would prefer an option for unlimited accounts.
- Users struggle with **credit system issues** due to high costs and lack of transparency in credit usage.
- Users find the **high pricing** limits usage due to credit constraints, impacting overall satisfaction with TESS AI.

#### What Are Recent G2 Reviews of TESS AI?

**["Advanced Innovation with Exceptional Support"](https://www.g2.com/survey_responses/tess-ai-review-11647209)**

**Rating:** 5.0/5.0 stars

_— Wagner A._

[Read full review](https://www.g2.com/survey_responses/tess-ai-review-11647209)

**["Magnificent structure to use multiple AIs together"](https://www.g2.com/survey_responses/tess-ai-review-12395241)**

**Rating:** 5.0/5.0 stars

_— Rodrigo F._

[Read full review](https://www.g2.com/survey_responses/tess-ai-review-12395241)

#### What Are G2 Users Discussing About TESS AI?

- [What is Pareto Quantic used for?](https://www.g2.com/discussions/what-is-pareto-quantic-used-for)

### [WotNot](https://www.g2.com/products/wotnot/reviews)

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

**Average Rating:** 4.6/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate WotNot?

- **Understanding:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 9.1/10)
- **Reliability:** 6.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind WotNot?

- **Seller:** [WotNot](https://www.g2.com/sellers/wotnot)
- **Year Founded:** 2018
- **HQ Location:** Ahmedabad, Gujarat
- **Twitter:** @wotnot  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c6046b603fa7e9a8a2f715db416b2b5b0ff858a94e906c65457f97dd0ccd59e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14537921%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Education Management
- **Company Size:** 65% Small, 29% Medium

#### What Do G2 Reviewers Say About WotNot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find WotNot's platform incredibly **easy to use** , appreciating its intuitive interface and seamless integration capabilities.
- Users commend WotNot's **exceptional customer support** , noting its quick responses and helpful assistance during chatbot deployment.
- Users find WotNot's **helpful customer support** invaluable, making chatbot creation and integration a smooth experience.
- Users praise WotNot for its **seamless integrations** , enhancing chatbot functionality and improving user experience throughout.
- Users highlight the **ease of use and rapid deployment** of WotNot, appreciating its intuitive interface and excellent support.

##### Cons

- Users face **integration issues** with WotNot, making it challenging to connect with other platforms effectively.
- Users find the **lack of integrations** frustrating, wishing for more compatibility with various tools and platforms.
- Users often mention **limited features** of WotNot, pointing out the need for more robust functionalities and integrations.
- Users face challenges due to **missing features** like inadequate integrations and the need for better customization options.
- Users face **chatbot issues** such as errors, limited backend access, and slow feature maturation impacting their experience.

#### What Are Recent G2 Reviews of WotNot?

**["AI Chatbots and Automations driving Real Operational Impact"](https://www.g2.com/survey_responses/wotnot-review-12381704)**

**Rating:** 4.5/5.0 stars

_— Ojas K._

[Read full review](https://www.g2.com/survey_responses/wotnot-review-12381704)

**["WotNot Makes Chatbot Building Fast and Easy with an Intuitive, Stable Flow Builder"](https://www.g2.com/survey_responses/wotnot-review-12323412)**

**Rating:** 4.0/5.0 stars

_— Zaid B._

[Read full review](https://www.g2.com/survey_responses/wotnot-review-12323412)

#### What Are G2 Users Discussing About WotNot?

- [What is drift chatbot?](https://www.g2.com/discussions/what-is-drift-chatbot)
- [What are chatbots used for?](https://www.g2.com/discussions/wotnot-what-are-chatbots-used-for)
- [What is WotNot?](https://www.g2.com/discussions/what-is-wotnot)
- [Is WotNot free?](https://www.g2.com/discussions/is-wotnot-free) - 1 comment

### [Alhena AI](https://www.g2.com/products/alhena-ai/reviews)

Alhena AI: AI concierge for discovery, shopping & support that helps drive revenue. Alhena AI is a commerce AI software platform that helps ecommerce businesses improve product discovery, personalize shopping experiences, automate customer support, and optimize brand and product visibility across AI search engines. Designed for teams managing customer interactions across the entire buying journey, from discovery to post-purchase support, the platform integrates with business systems to access product catalogs, customer queries, and operational data, enabling context-aware and accurate responses. It supports use cases such as conversational product discovery, answering product and policy related questions, handling order and shipping queries, and assisting support teams with AI generated responses. Alhena also introduces Embeddable Agents, purpose built AI experiences that live directly where shoppers make decisions instead of requiring them to switch to a chatbot. Brands can embed specialized AI agents on product pages and throughout the shopping journey to deliver interactive experiences such as Virtual Try-On, Outfit Builder, Room Designer, Guided Product Discovery, and other contextual buying assistants. By bringing AI directly into key moments of the customer journey, Embeddable Agents create more engaging shopping experiences while helping shoppers discover products with greater confidence. The platform also includes vertical AI agents tailored to specific industries. For beauty brands, this includes capabilities such as skin analysis, shade matching, and routine building. For fashion and apparel, it supports fit analysis, virtual try-on experiences, and outfit builders. For home and living, it enables guided product selection, visual discovery, personalized room styling, and room design experiences. For travel and hospitality, it supports trip planning and personalized recommendations. These agents are designed to align with domain specific customer journeys and decision making processes. Trusted by fast growing brands like Tatcha (Unilever), Victoria Beckham, Huckberry, and Ettitude, Alhena has earned numerous G2 Awards, including High Performer, Best Support, and Easiest to Do Business With, demonstrating its excellence in AI for ecommerce. Alhena includes capabilities to structure and optimize product data and content so brands can appear accurately in AI search results across platforms like ChatGPT, Gemini, and Perplexity. This enables businesses to align their product information with how modern consumers search, compare, and discover products using conversational AI. At its core, Alhena is an all in one platform that delivers accurate, brand aligned responses in over 90 languages, eliminating the risks of unreliable AI. Key features and capabilities include: - Conversational product discovery and guided selling for ecommerce storefronts - Embeddable AI agents that bring interactive shopping experiences directly to product pages and key customer touchpoints - AI powered automation of customer support queries - AI visibility optimization (AEO/GEO) for improved presence in AI search experiences - Native integrations with ecommerce platforms and helpdesks to ensure accurate, real time, grounded responses - Omnichannel deployment across web, messaging platforms, and social channels - Agent assist tools that help support teams deliver faster and more consistent responses - Analytics and reporting to track performance, customer interactions, and operational efficiency Alhena's intelligent filtering, contextual recommendations, and interactive AI experiences help brands handle complex customer queries with empathy while driving over 300% conversion lifts and up to 30% increases in average order value (AOV). It seamlessly integrates with platforms like Shopify and WooCommerce, along with helpdesks such as Gorgias, Zoho Desk, and Zendesk, escalating complex issues to human agents with full conversation context. Alhena AI is used by ecommerce brands across industries including fashion, beauty, jewelry, travel, and home goods to streamline customer interactions, improve operational efficiency, increase conversions, and deliver exceptional AI powered commerce experiences. Elevate your store today by scheduling a demo and discover why Alhena is trusted as the all in one AI concierge platform for modern ecommerce brands.

**Average Rating:** 4.9/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Alhena AI?

- **Understanding:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 9.1/10)
- **Reliability:** 9.4/10 (Category avg: 8.8/10)
- **Error Learning:** 9.2/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Alhena AI?

- **Seller:** [Alhena AI](https://www.g2.com/sellers/alhena-ai)
- **Company Website:** alhena.ai
- **Year Founded:** 2022
- **HQ Location:** Pleasanton, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=644965b4284d95e824d650065702129373b74e2c06acd24f6cdb52bf57d36cdb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgleenai%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 66% Small, 37% Medium

#### What Do G2 Reviewers Say About Alhena AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users admire the **responsive customer support** of Alhena AI, enhancing their overall experience and satisfaction.
- Users praise the **ease of use** of Alhena AI, making implementation and training a straightforward process.
- Users appreciate the **easy setup** of Alhena AI, enabling swift implementation and effective training.
- Users value the **simplicity of the UX** and effective support, enhancing their experience with Alhena AI.
- Users love the **intuitive design** of Alhena AI, making training and monitoring seamless for everyone.

##### Cons

- Users desire a **deeper level of analysis** in Alhena AI, seeking enhanced connection insights in conversations.

#### What Are Recent G2 Reviews of Alhena AI?

**["For ecommerce merchant that need to scale, Gleen AI is the perfect partner"](https://www.g2.com/survey_responses/alhena-ai-review-9583770)**

**Rating:** 5.0/5.0 stars

_— Harendra P._

[Read full review](https://www.g2.com/survey_responses/alhena-ai-review-9583770)

**["Alhena AI - Where Conversations are easy!"](https://www.g2.com/survey_responses/alhena-ai-review-11612069)**

**Rating:** 5.0/5.0 stars

_— Ben O._

[Read full review](https://www.g2.com/survey_responses/alhena-ai-review-11612069)

### [Salesgroup AI Chatbot](https://www.g2.com/products/salesgroup-ai-chatbot/reviews)

Turn visitors into loyal customers with our all-in-one platform. Automate conversations with an AI-powered chatbot, support customers instantly with live chat, and showcase reviews to build trust, all from one simple dashboard.

**Average Rating:** 4.9/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Salesgroup AI Chatbot?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Salesgroup AI Chatbot?

- **Seller:** [Salesgroup AI](https://www.g2.com/sellers/salesgroup-ai)
- **Year Founded:** 2024
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=92992da4df8dd05be4ac2b8f049338ab921fedbf98cb52e4b1e9ec6548a5c6f3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesgroup-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 62% Small, 33% Medium

#### What Do G2 Reviewers Say About Salesgroup AI Chatbot?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **quick and clear responses** from the chatbot, enhancing customer engagement and service accessibility.
- Users value the **effective communication** of the Salesgroup AI Chatbot, enhancing client engagement and support seamlessly.
- Users value the **supportive and engaging nature** of Salesgroup AI Chatbot, enhancing client relationships through consistent interaction.
- Users appreciate the **ease of use** of Salesgroup AI Chatbot, making scheduling and inquiries hassle-free and efficient.
- Users appreciate the **speedy responses** of Salesgroup AI Chatbot, making interactions fast and efficient for clients.

##### Cons

- Users find **usage limitations** in Salesgroup AI Chatbot, especially with manual updates and reminder flexibility.
- Users find that it doesn't handle **complex legal questions** , which may necessitate direct client interactions.
- Users experience **generic replies** from the chatbot at times, though improvements can be made with custom FAQs.
- Users desire **more style customization** options to align the chatbot with their brand identity more effectively.
- Users find the **limited language support** lacks advanced translations, impacting communication with Asian tourists effectively.

#### What Are Recent G2 Reviews of Salesgroup AI Chatbot?

**["24/7 Help for Parents and Students"](https://www.g2.com/survey_responses/salesgroup-ai-chatbot-review-11656370)**

**Rating:** 5.0/5.0 stars

_— Michael B._

[Read full review](https://www.g2.com/survey_responses/salesgroup-ai-chatbot-review-11656370)

**["Made tour bookings and support Easy"](https://www.g2.com/survey_responses/salesgroup-ai-chatbot-review-11657294)**

**Rating:** 4.0/5.0 stars

_— Sofia A._

[Read full review](https://www.g2.com/survey_responses/salesgroup-ai-chatbot-review-11657294)

### [eesel AI](https://www.g2.com/products/eesel-ai/reviews)

An agent, copilot, or chat bot that can be integrated into many platforms to provide easy and instant answers to any questions. Trusted by over 2000 companies big and small. With a 1-click set up, train eesel on your help center, Google Docs, Confluence, Notion, Sharepoint, and any other app. Let eesel automatically jump in and answer questions in your Slack or Microsoft Teams. No more awkward DMs or clunky doc search. Automatically draft responses for your support team - or even fully take care of Tier 1 tickets. It seamlessly integrates with Intercom, Zendesk or any other help desk. Share eesel with a link, or embed it on your website so customers can chat with it directly. You have full control over branding and appearance.

**Average Rating:** 4.6/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate eesel AI?

- **Understanding:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.1/10)
- **Reliability:** 8.5/10 (Category avg: 8.8/10)
- **Error Learning:** 7.2/10 (Category avg: 8.1/10)

#### Who Is the Company Behind eesel AI?

- **Seller:** [eesel](https://www.g2.com/sellers/eesel)
- **HQ Location:** Sydney, AU
- **Twitter:** @eeselai  
374 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8d010399dfc889f077d2bd98b6ba5bb43815af69e8e041c43eefd79ed2b641a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feesel%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 95% Small

#### What Do G2 Reviewers Say About eesel AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find eesel AI to be **intuitive and easy to use** , simplifying integration and customization for all skill levels.
- Users appreciate the **seamless integrations** of eesel AI, efficiently connecting with various tools to enhance productivity.
- Users find eesel AI to be **intuitive and easy to use** , even for those new to artificial intelligence.
- Users praise the **excellent customer support** from eesel AI, appreciating quick responses and personalized solutions for their needs.
- Users find the **easy setup** of Eesel AI extremely convenient, enabling quick testing and efficient integration capabilities.

##### Cons

- Users feel the **cost is high** , which may limit accessibility despite the product's benefits.
- Users feel the service is **expensive** , although it offers useful features for sending data to bots via email.
- Users express a need for **better language support** , particularly highlighting the lack of German localization.
- Users experience **poor customer support** , often waiting several business days for responses to their inquiries.
- Users find **usage limitations** in Eesel AI due to the inability to edit responses and cumbersome tabbing.

#### What Are Recent G2 Reviews of eesel AI?

**["User-Friendly with Strong Integration Features"](https://www.g2.com/survey_responses/eesel-ai-review-12897852)**

**Rating:** 4.0/5.0 stars

_— Jayanth J._

[Read full review](https://www.g2.com/survey_responses/eesel-ai-review-12897852)

**["Effortless Blogging with Stellar AI Assistance"](https://www.g2.com/survey_responses/eesel-ai-review-13116779)**

**Rating:** 5.0/5.0 stars

_— renga V._

[Read full review](https://www.g2.com/survey_responses/eesel-ai-review-13116779)

### [Poe](https://www.g2.com/products/poe/reviews)

Poe is a comprehensive platform that provides users with access to a wide array of AI models and bots from various companies, all within a single, unified interface. Designed to cater to both beginners and advanced users, Poe enables seamless interaction with leading AI technologies across multiple devices, including web, iOS, Android, MacOS, and Windows. Key Features and Functionality: - Diverse AI Access: Poe offers integration with top AI models such as OpenAI's GPT-4, GPT-3.5, and DALL-E 3, Anthropic's Claude Instant and Claude 2, Google's PaLM, Llama 2, Mistral 7b, SDXL, and millions of user-created bots. - Multimodal Capabilities: Users can generate text, images, videos, and audio, facilitating a broad spectrum of creative and practical applications. - Custom Bot Creation: Poe empowers users to build and deploy their own bots, enabling personalized AI experiences tailored to specific needs. - Developer-Friendly API: The Poe API provides developers with access to all models and bots on the platform through a standard OpenAI-compatible chat completion interface, supporting the creation of applications that leverage Poe's extensive AI ecosystem. - Multilingual Support: Poe is available in multiple languages, including French, German, Italian, Korean, Portuguese, Simplified and Traditional Chinese, and Spanish, making AI accessible to a global audience. Primary Value and User Solutions: Poe addresses the challenge of fragmented AI tools by consolidating diverse models and bots into a single, user-friendly platform. This integration simplifies the user experience, allowing individuals and businesses to harness the power of various AI technologies without the need to navigate multiple services. For developers, the Poe API facilitates the creation of applications that can seamlessly switch between different AI models, enhancing flexibility and efficiency. Additionally, the platform's support for custom bot creation and multilingual capabilities ensures that users can tailor their AI interactions to meet specific requirements, fostering innovation and inclusivity.

**Average Rating:** 4.5/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Poe?

- **Understanding:** 8.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.1/10)
- **Reliability:** 8.0/10 (Category avg: 8.8/10)
- **Error Learning:** 6.8/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Poe?

- **Seller:** [Quora](https://www.g2.com/sellers/quora)
- **Year Founded:** 2009
- **HQ Location:** Mountain View, CA
- **Twitter:** @Quora  
247,669 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3cc699bfdfb6aa1a68b83a35d0701541b934665ca13a09b3d923e7210ff75634&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fquora%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,173 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 56% Small, 22% Large

#### What Do G2 Reviewers Say About Poe?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **flexibility** of Poe incredibly useful, allowing quick switching between multiple AI chatbots effortlessly.
- Users love the **daily access to diverse AI chatbots** on Poe, enhancing productivity and understanding in various tasks.
- Users value the **versatile use** of Poe, enabling easy access to multiple AI models in one convenient location.
- Users appreciate the **versatility** of Poe, conveniently accessing multiple AI models in one place for various use cases.
- Users appreciate the **convenient access** to multiple AI models in one platform with an appealing UI.

##### Cons

- Users are frustrated by **usage limitations** that quickly deplete credits and hinder exploring the product effectively.
- Users find the **credit system expensive** and the free tier limitations restrict access to better models.
- Users find the **limited free credits** restrict their access to better models and essential features on Poe.
- Users face **difficulties with context understanding** , which may result in potential inaccuracies during interactions.
- Users find the **cost of Poe** to be higher than using specific models, with the free version lacking features.

#### What Are Recent G2 Reviews of Poe?

**["Multiple AI Models in One Clean, Fast Interface"](https://www.g2.com/survey_responses/poe-review-13088335)**

**Rating:** 5.0/5.0 stars

_— Sukirti K._

[Read full review](https://www.g2.com/survey_responses/poe-review-13088335)

**["One Login, All AI Chatbots—Boosts Productivity with Great Performance"](https://www.g2.com/survey_responses/poe-review-12922187)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/poe-review-12922187)

### [Zaapi](https://www.g2.com/products/zaapi/reviews)

The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Website, Facebook, Instagram, LINE, TikTok, Shopee, and Lazada, Zaapi eliminates fragmented communication and provides a single, intelligent "source of truth" for every customer relationship. As the intelligent engine behind modern engagement, Zaapi provides the infrastructure to deliver a seamless, unified experience in a world where customers expect instant responses across a dozen platforms. By combining deep e-commerce integrations with cutting-edge AI, Zaapi transforms your communication channels from simple inboxes into high-performance revenue drivers. The AI Agent: 80%+ Automation & Serious ROI The Zaapi AI Agent isn't just a chatbot—it’s a digital extension of your team that understands context and brand voice. - Full Automation: Many users achieve 80% or higher full automation of all incoming inquiries, allowing human agents to focus on high-value tasks. - Instant Accuracy: Drastically improve response rates and agent efficiency by deploying an AI trained on your specific business data and knowledge base. - Measurable Growth: By resolving queries 24/7 without delays, the AI Agent drives significant ROI through increased customer satisfaction and higher conversion rates. Versatile Flow Builder: Automate Anything Zaapi’s powerful, no-code Flow Builder allows you to design and deploy sophisticated customer journeys in minutes. With a deep Shopify integration, you can create seamless automations including: - Welcome Flows: Engage new prospects the moment they connect on any channel. Cart Recovery: Automatically trigger personalized recovery messages via WhatsApp or Email to reclaim lost sales. - Order Updates: Proactively send automated notifications for order status and shipping directly to the customer’s preferred app. - Custom Logic: A truly versatile canvas that enables you to automate almost any workflow, from lead qualification to complex multi-step support paths. Deep Analytics & Performance Tracking Zaapi provides the data-driven insights necessary to master your CX strategy. Our detailed analytics suite allows you to: - Analyze Conversations: Gain visibility into every interaction to identify trends, pain points, and customer sentiment. - Monitor Agent Performance: Track individual and team efficiency, response times, and resolution success. - Optimize AI Efficiency: Constantly refine your AI Agent’s performance by reviewing its interactions and success rates across all channels. Why Zaapi? Zaapi empowers businesses to move beyond "replying to messages" and toward "mastering the customer experience." By combining native e-commerce data with a powerful AI engine, Zaapi ensures that every conversation—no matter the channel—contributes to a seamless customer experience.

**Average Rating:** 4.7/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate Zaapi?

- **Understanding:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 9.1/10)
- **Reliability:** 5.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Zaapi?

- **Seller:** [Zaapi](https://www.g2.com/sellers/zaapi)
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 63% Small, 24% Medium

#### What Do G2 Reviewers Say About Zaapi?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zaapi to have a **user-friendly design** , making daily customer support effortless and efficient.
- Users appreciate the **easy setup and intuitive interface** of Zaapi, enhancing daily customer support efficiency across multiple channels.
- Users praise Zaapi for its **efficiency** , making chat management and response automation seamless and time-saving.
- Users appreciate the **seamless integrations** of Zaapi, enhancing efficiency by unifying various communication channels in one platform.
- Users praise Zaapi for its **easy setup** , enabling efficient management of multiple chat channels with minimal effort.

##### Cons

- Users note that **required improvements** include better reporting options, faster performance, and enhanced customer data management.
- Users experience **usage limitations** with Zaapi, particularly concerning file size restrictions for images and videos.
- Users feel the pricing is **a bit high** and could be clearer, with unexpected additional charges for credits.
- Users note the **limited features** of Zaapi, missing important tools for conversion and advanced workflows.
- Users note several **missing features** , particularly in conversion and advanced workflows, affecting the overall functionality.

#### What Are Recent G2 Reviews of Zaapi?

**["All-in-One Chat Solution That Empowers Teamwork"](https://www.g2.com/survey_responses/zaapi-review-12918159)**

**Rating:** 5.0/5.0 stars

_— Natavadee S._

[Read full review](https://www.g2.com/survey_responses/zaapi-review-12918159)

**["Reliable Omnichannel Platform with Excellent Support"](https://www.g2.com/survey_responses/zaapi-review-13058934)**

**Rating:** 5.0/5.0 stars

_— derrick t._

[Read full review](https://www.g2.com/survey_responses/zaapi-review-13058934)

### [Juma](https://www.g2.com/products/juma/reviews)

Juma is a marketing superagent that plans, executes, and delivers marketing work - so your team can focus on taste, judgment, and strategy. At the core of Juma is Flows: 700+ pre-built, AI-powered marketing workflows that connect your tools, run the process, and deliver a finished asset - not a chat response. From Google Ads audits to competitor analysis, SEO gap reports to campaign briefs, Flows execute the repeatable work end-to-end. Juma pulls live data directly from Google Ads, Meta Ads, GA4, HubSpot, Ahrefs, and more - no manual exports, no copy-pasting. Outputs arrive formatted as PDFs, slide decks, spreadsheets, carousels, or landing pages, ready to review and ship. The result: marketing teams move faster, with higher consistency, without burning people on machine work. Trusted by Salesforce, Maersk, Charles Schwab, EY, Yale, and Johns Hopkins University. SOC 2, ISO 27001, HIPAA, and GDPR compliant.

**Average Rating:** 4.8/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate Juma?

- **Understanding:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)
- **Reliability:** 9.6/10 (Category avg: 8.8/10)
- **Error Learning:** 9.0/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Juma?

- **Seller:** [Juma](https://www.g2.com/sellers/juma)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5450d7ea971ea0563f97b937ba5dcf3268dbed28248493e24dd4d9a62d05c16&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjumaai%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 76% Small, 18% Medium

#### What Do G2 Reviewers Say About Juma?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Juma for its **user-friendly interface** and effective training that enhance collaboration and productivity.
- Users highlight Juma's **user-friendly interface** , making collaboration and task management seamless and efficient.
- Users enjoy the **positive energy and user-friendly interface** of Juma, enhancing their productivity and collaboration.
- Users appreciate the **effective team collaboration** features of Juma, facilitating seamless communication and idea exchange.
- Users value Juma for its **time-saving features** , allowing focus on important tasks and efficient collaboration.

##### Cons

- Users experience a **slight learning curve** with Juma, needing time to master its features and workflows.
- Users feel there are significant **usage limitations** , particularly regarding resolution and advanced features for image generation.
- Users note significant **AI limitations** , as misunderstandings and inaccuracies in responses can hinder the overall experience.
- Users feel the **lack of features** limits image generation options, affecting overall satisfaction with Juma.
- Users find Juma powerful but note a **limited selection of templates** that could better support individual and operational roles.

#### What Are Recent G2 Reviews of Juma?

**["Juma Keeps Marketing Context in One Place for Faster Deliverables and Insights"](https://www.g2.com/survey_responses/juma-review-12299630)**

**Rating:** 5.0/5.0 stars

_— Emil Z._

[Read full review](https://www.g2.com/survey_responses/juma-review-12299630)

**["Collaborative, Fast, and Easy to Onboard with Strong Integrations"](https://www.g2.com/survey_responses/juma-review-12882864)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/juma-review-12882864)

### [Landbot](https://www.g2.com/products/landbot/reviews)

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

**Average Rating:** 4.7/5.0

**Total Reviews:** 306

#### How Do G2 Users Rate Landbot?

- **Ease of Use:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Landbot?

- **Seller:** [Landbot.io](https://www.g2.com/sellers/landbot-io)
- **Company Website:** landbot.io
- **Year Founded:** 2017
- **HQ Location:** Barcelona, ES
- **Twitter:** @landbot\_io  
2,166 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fea191b46c7af8e15040cad9dc1cdcf016571ebb7e76a57f30f82624c68b000d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11248746%2F&secure%5Burl_type%5D=linkedin_company_website)  
64 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Financial Services
- **Company Size:** 75% Small, 20% Medium

#### What Do G2 Reviewers Say About Landbot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Landbot's **ease of use** exceptional, making bot creation accessible and enjoyable for everyone.
- Users love the **super easy and user-friendly** interface of Landbot, making bot creation accessible for everyone.
- Users love the **intuitive interface** of Landbot, making bot creation simple and accessible for everyone.
- Users love the **easy setup** of Landbot, enabling quick and intuitive chatbot creation without prior experience.
- Users love the **interactive and customizable design** of Landbot, enhancing engagement and usability for all users.

##### Cons

- Users are frustrated with **missing features** , particularly the lack of mobile app support and limited language options.
- Users find **limited features** frustrating, particularly for advanced logic and dynamic content without coding skills.
- Users find Landbot to be **expensive** , especially for simple surveys where advanced features may be unnecessary.
- Users find the **layout issues** in Landbot to be frustrating, especially when editing feature-heavy bots.
- Users suggest improvements to the **chat functionality** , citing layout issues and a need for better mobile experience.

#### What Are Recent G2 Reviews of Landbot?

**["Intuitive for Beginners, Needs More Advanced Features"](https://www.g2.com/survey_responses/landbot-review-12728958)**

**Rating:** 4.0/5.0 stars

_— Rishabh J._

[Read full review](https://www.g2.com/survey_responses/landbot-review-12728958)

**["Smooth, fun, and surprisingly easy for a first-time chatbot creator."](https://www.g2.com/survey_responses/landbot-review-12084938)**

**Rating:** 5.0/5.0 stars

_— Reneta P._

[Read full review](https://www.g2.com/survey_responses/landbot-review-12084938)

#### What Are G2 Users Discussing About Landbot?

- [What is Landbot used for?](https://www.g2.com/discussions/what-is-landbot-used-for)
- [What does Landbot do?](https://www.g2.com/discussions/what-does-landbot-do)
- [How do you make a chatbot on WhatsApp?](https://www.g2.com/discussions/how-do-you-make-a-chatbot-on-whatsapp)
- [How do you use a Landbot?](https://www.g2.com/discussions/how-do-you-use-a-landbot) - 1 comment
- [What is a Landbot?](https://www.g2.com/discussions/what-is-a-landbot) - 1 comment

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