# Top Free AI Chatbots Software - Page 2

## How Many AI Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 1,081

### Category Stats (Aug 2026)

- **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+8.29%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank AI Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 67,400+ Authentic Reviews
- 1,081+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Chatbots Software
 ![G2 Grid® for AI Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-chatbots/grids.png?focus%5B%5D=1251865&focus%5B%5D=82623&focus%5B%5D=1579500&focus%5B%5D=1332376&focus%5B%5D=1305806&focus%5B%5D=2629&focus%5B%5D=1335925&focus%5B%5D=1562959)

Highlighted products: ChatGPT, Notion, Claude, Gemini, Perplexity, Zapier, 1min.AI, and Microsoft 365 Copilot.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-chatbots/grids.json?focus%5B%5D=chatgpt&focus%5B%5D=notion&focus%5B%5D=claude-2025-12-11&focus%5B%5D=google-gemini&focus%5B%5D=perplexity&focus%5B%5D=zapier&focus%5B%5D=1min-ai&focus%5B%5D=microsoft-microsoft-365-copilot)

**Sponsored**

### ZEPIC

ZEPIC is an AI-infused, unified Customer Engagement Platform that makes possible hyper-personalised customer experiences. With its built-in Customer Data Platform (CDP), ZEPIC provides a Customer 360 view that acts as a single source of truth for all customer-facing teams. Key capabilities that include Audience Segmentation, Customer Journeys and Omnichannel Activation enable businesses to build real-time, hyper-personalized experiences throughout the customer lifecycle. Used by enterprises and small business alike, the award-winning platform's self-serve, drag & drop interface empowers multiple customer-facing teams to create meaningful connections with their customers.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1005856&secure%5Bchosen_at%5D=2026-08-07T04%3A17%3A35Z&secure%5Bdisplayable_resource_id%5D=1005856&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1005856&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1402206&secure%5Bresource_id%5D=1005856&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%2Ffree%3Fcategory_id%3Dai-chatbots%26page%3D2&secure%5Btoken%5D=19cbe979472fbb95800a3f39db3fc8619fc3108cabf867cd2a6b824cc7ef1c0e&secure%5Burl%5D=https%3A%2F%2Fwww.zepic.com%2F&secure%5Burl_type%5D=company_website)

### [Voiceflow](https://www.g2.com/products/voiceflow/reviews)

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences.

**Average Rating:** 4.6/5.0

**Total Reviews:** 111

#### How Do G2 Users Rate Voiceflow?

- **Understanding:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.1/10)
- **Reliability:** 8.5/10 (Category avg: 8.8/10)
- **Error Learning:** 7.4/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Voiceflow?

- **Seller:** [Voiceflow](https://www.g2.com/sellers/voiceflow)
- **Company Website:** www.voiceflow.com
- **Year Founded:** 2019
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6db6ec5d977c0cf9fcc6ee9854faa09be2b46d90abcf838a12cca293a9d20d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoiceflowhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 15% Medium

#### What Do G2 Reviewers Say About Voiceflow?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Voiceflow, facilitating intuitive design and seamless integration without coding.
- Users love the **user-friendly no-code building** of Voiceflow, making it easy to create and customize AI agents.
- Users praise the **easy integrations** of Voiceflow, allowing seamless connections with apps and enhancing overall functionality.
- Users praise **Voiceflow's intuitive interface and powerful integration capabilities** , making AI bot creation seamless and efficient.
- Users love the **easy integration features** of Voiceflow, making connections and customizations simple and intuitive.

##### Cons

- Users find the **limited features** of Voiceflow restrictive, noting difficulties with integration and setup guidance.
- Users find **integration issues** with Voiceflow, requiring more accessible guidance and improved connection processes for a smoother experience.
- Users find the **missing features** in Voiceflow's dashboard limiting, affecting both functionality and user experience.
- Users face **usage limitations** due to restricted integrations, hosting options, and reliance on built-in AI credits.
- Users suggest that **improvements in onboarding and debugging** would enhance their experience with Voiceflow significantly.

#### What Are Recent G2 Reviews of Voiceflow?

**["Intuitive Visual Designer That Speeds Up Conversational AI Development"](https://www.g2.com/survey_responses/voiceflow-review-13122005)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/voiceflow-review-13122005)

**["Effortless Agent Building with Fair Pricing"](https://www.g2.com/survey_responses/voiceflow-review-12966733)**

**Rating:** 5.0/5.0 stars

_— Jack M._

[Read full review](https://www.g2.com/survey_responses/voiceflow-review-12966733)

#### What Are G2 Users Discussing About Voiceflow?

- [What is Voiceflow used for?](https://www.g2.com/discussions/what-is-voiceflow-used-for) - 1 comment, 1 upvote

### [scite.ai](https://www.g2.com/products/scite-ai/reviews)

scite is an award-winning research tool that helps users better discover, understand, and evaluate research through Smart Citations. Smart Citations display the context of the citation and describe whether the article provides supporting or contrasting evidence.

**Average Rating:** 4.7/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate scite.ai?

- **Understanding:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)
- **Reliability:** 10.0/10 (Category avg: 8.8/10)
- **Error Learning:** 10.0/10 (Category avg: 8.1/10)

#### Who Is the Company Behind scite.ai?

- **Seller:** [scite.ai](https://www.g2.com/sellers/scite-ai)
- **Year Founded:** 2018
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e68bcede3c60a1362a89f1b65e709076684aa2fbff0ed3ecbf797f9af00e3f00&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsciteai%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Research, Higher Education
- **Company Size:** 52% Small, 11% Large

#### What Do G2 Reviewers Say About scite.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **extensive database and visualization tools** of scite.ai, making literature reviews efficient and insightful.
- Users find scite.ai to be **incredibly easy to use** , enhancing their research efficiency and literature review process.
- Users appreciate the **high accuracy** of scite.ai's citation summaries, providing confidence and reliability in research findings.
- Users find scite.ai significantly boosts **efficiency** in literature reviews, streamlining research and enhancing the writing process.
- Users find scite.ai to be a **valuable personal research assistant** , enhancing their literature review process with reliable references.

##### Cons

- Users experience **slow performance** with scite.ai, which can interrupt workflow and hinder user experience.
- Users experience **response speed issues** with scite.ai's interface, limiting its overall effectiveness and user satisfaction.
- Users experience **context understanding issues** as scite.ai often provides generic or loosely related responses instead of targeted information.
- Users experience **poor response quality** with scite.ai, often receiving redundant and generic answers that disrupt workflows.
- Users find the **repetitive content** in scite.ai frustrating, as it often leads to irrelevant and overly broad responses.

#### What Are Recent G2 Reviews of scite.ai?

**["Your Personal Research Assistant—A Must-Have for Students and Researchers"](https://www.g2.com/survey_responses/scite-ai-review-11931827)**

**Rating:** 5.0/5.0 stars

_— Melike G._

[Read full review](https://www.g2.com/survey_responses/scite-ai-review-11931827)

**["Essential for Academic Citations with Minor Token Limitation"](https://www.g2.com/survey_responses/scite-ai-review-12729378)**

**Rating:** 5.0/5.0 stars

_— Myrto P._

[Read full review](https://www.g2.com/survey_responses/scite-ai-review-12729378)

### [ILUM](https://www.g2.com/products/ilum-ilum/reviews)

Ilum: A Data Platform Built by Data Engineers, for Data Engineers Ilum is a Data Lakehouse platform that unifies data management, distributed processing, analytics, and AI workflows for AI engineers, data engineers, data scientists, and analysts. It belongs to the Data Platform, Data Lakehouse, and Data Engineering software categories and supports flexible deployment across cloud, on-premise, and hybrid environments. Ilum enables technical teams to build, operate, and scale modern data infrastructure using open standards. It integrates tools for batch processing, stream processing, notebook-based exploration, workflow orchestration, and business intelligence, All In a Single Platform. Ilum supports modern open table formats like Delta Lake, Apache Iceberg, Apache Hudi, and Apache Paimon. It also offers native integration with Apache Spark and Trino for compute, with Apache Flink support currently in development. Key features include: - SQL Editor: Query Delta, Iceberg, Hudi, or Spark SQL with autocomplete, result previews, and metadata inspection. - Data Lineage & Catalog: Visualize data flow using OpenLineage and explore datasets through a searchable Data Catalog. - Notebook Integration: Use built-in Jupyter notebooks pre-wired to Spark, metadata, and your data environment for exploration or modeling. - Spark Job Management: Submit, monitor, and debug Spark jobs with integrated logs, metrics, scheduling, and a built-in Spark History Server. - Trino Support: Run federated queries across multiple data sources using Trino directly from within Ilum. - Declarative Pipelines: Define repeatable ETL and analytics pipelines, with dependency tracking and recovery logic. - Automatic ERD Diagrams: Instantly generate ER diagrams from schemas to aid in data understanding and onboarding. - ML Experimentation & Tracking: Includes MLflow for managing experiments, tracking parameters, metrics, and artifacts, fully integrated with notebooks and data pipelines to streamline model development workflows. - AI Integration & Deployment: Supports both classical ML and modern AI use cases, including GenAI workflows, vector search, and embedding-based applications. Models can be registered, versioned, and deployed for inference within declarative pipelines. - Built-in AI Agent Interface: Ilum integrates, providing a GPT-style interface to interact with your data, trigger pipelines, generate SQL, or explore metadata using natural language, bringing GenAI capabilities directly into your data platform. - BI Dashboards: Native support for Apache Superset, with JDBC integration for Tableau, Power BI, and other BI tools. Additional highlights: - Multi-Cluster Management: Connect multiple Spark or Kubernetes clusters to scale and isolate workloads. - Fine-Grained Access Control: LDAP, OAuth2, and Hydra integration for secure, role-based access. - Hybrid Ready: Designed to replace Databricks or Cloudera in environments where cloud adoption is partial, regulated, or not possible.

**Average Rating:** 4.9/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate ILUM?

- **Understanding:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 9.1/10)
- **Reliability:** 10.0/10 (Category avg: 8.8/10)
- **Error Learning:** 10.0/10 (Category avg: 8.1/10)

#### Who Is the Company Behind ILUM?

- **Seller:** [Ilum](https://www.g2.com/sellers/ilum)
- **Company Website:** ilum.cloud
- **Year Founded:** 2019
- **HQ Location:** Santa Fe, US
- **Twitter:** @IlumCloud  
19 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1fbd1d37d0b9f349ede11be8e26481a08073e5b7f53b306080db734d9789f8fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Filum-cloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 52% Large, 35% Medium

#### What Do G2 Reviewers Say About ILUM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ILUM, enjoying seamless integration and a smooth workflow for managing data.
- Users value the **seamless integration** of ILUM with existing systems, enhancing efficiency in data management and analytics.
- Users appreciate the **seamless integrations** of ILUM, enhancing data management and analytics with a unified, efficient platform.
- Users value the **quick and seamless setup** of ILUM, appreciating its ease of integration and efficiency.
- Users appreciate the **easy integrations** of ILUM, smoothly fitting into existing systems without major rewrites.

##### Cons

- Users find the **complex setup** for advanced configurations of ILUM can be challenging for newcomers to navigate.
- Users find the **difficult setup** process of ILUM challenging, requiring significant effort and experimentation to optimize configurations.
- Users find the **learning curve steep** for advanced features in ILUM, requiring time to adapt and configure settings.
- Users note that **UI improvements** are needed for easier access to advanced settings and configurations in ILUM.
- Users find some aspects of ILUM's setup **complex and unintuitive** , requiring considerable effort to configure effectively.

#### What Are Recent G2 Reviews of ILUM?

**["From Hadoop to K8s with lower TCO"](https://www.g2.com/survey_responses/ilum-review-11862422)**

**Rating:** 5.0/5.0 stars

_— Mark D._

[Read full review](https://www.g2.com/survey_responses/ilum-review-11862422)

**["Seamless Integration and Unified Features for Advanced Users"](https://www.g2.com/survey_responses/ilum-review-11904273)**

**Rating:** 5.0/5.0 stars

_— Jan L._

[Read full review](https://www.g2.com/survey_responses/ilum-review-11904273)

### [Amazon Connect](https://www.g2.com/products/amazon-connect/reviews)

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact center that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for all businesses, and today thousands of companies ranging from 10 to tens of thousands of agents use Amazon Connect to serve millions of customers daily. Designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools – all with pay-as-you-go pricing, which means Amazon Connect simplifies contact center operations, improves agent efficiency, and lowers costs. You can set up a contact center in minutes that can scale to support millions of customers.

**Average Rating:** 4.4/5.0

**Total Reviews:** 82

#### How Do G2 Users Rate Amazon Connect?

- **Understanding:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 9.1/10)
- **Reliability:** 10.0/10 (Category avg: 8.8/10)
- **Error Learning:** 8.3/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Amazon Connect?

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud  
2,232,483 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
147,094 employees on LinkedIn®
- **Ownership:** NASDAQ: AMZN

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Medium, 30% Large

#### What Do G2 Reviewers Say About Amazon Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in Amazon Connect, enjoying seamless setup, reporting, and cloud-based flexibility.
- Users value the **efficiency** of Amazon Connect, praising its ease of use and powerful cloud-based capabilities.
- Users value the **flexibility and scalability** of Amazon Connect, enabling easy customization for cloud contact centers.
- Users value the **easy setup** of Amazon Connect, enabling rapid implementation and scalability for diverse business needs.
- Users love the **ease of use and powerful reporting features** of Amazon Connect, enhancing customer experience significantly.

##### Cons

- Users find the **setup and management complex** , particularly those lacking deep AWS experience and needing additional configurations.
- Users find the **setup and management complex** , particularly for teams lacking AWS experience, which can hinder usability.
- Users find the **difficult setup** to be a barrier, especially without prior AWS experience for configuration.
- Users report needing significant **improvements in documentation and integration stability** for a smoother experience with Amazon Connect.
- Users find the **initial difficulties** in setup and management of Amazon Connect challenging, especially without AWS experience.

#### What Are Recent G2 Reviews of Amazon Connect?

**["Scalable, Intuitive Omnichannel Contact Center with Powerful AI Integrations"](https://www.g2.com/survey_responses/amazon-connect-review-13185745)**

**Rating:** 4.5/5.0 stars

_— Atharva P._

[Read full review](https://www.g2.com/survey_responses/amazon-connect-review-13185745)

**["Scalable Pay-as-You-Go Call Center with Seamless Integrations"](https://www.g2.com/survey_responses/amazon-connect-review-12496701)**

**Rating:** 5.0/5.0 stars

_— Jenom N._

[Read full review](https://www.g2.com/survey_responses/amazon-connect-review-12496701)

#### What Are G2 Users Discussing About Amazon Connect?

- [What is Amazon Connect used for?](https://www.g2.com/discussions/what-is-amazon-connect-used-for) - 1 comment
- [Is Amazon connected to SaaS?](https://www.g2.com/discussions/is-amazon-connected-to-saas)
- [How do I connect to Amazon Connect?](https://www.g2.com/discussions/how-do-i-connect-to-amazon-connect)
- [What is Amazon Connect?](https://www.g2.com/discussions/what-is-amazon-connect) - 3 comments
- [How does Amazon Connect work?](https://www.g2.com/discussions/how-does-amazon-connect-work)

### [Salesgroup AI Chatbot](https://www.g2.com/products/salesgroup-ai-chatbot/reviews)

Turn visitors into loyal customers with our all-in-one platform. Automate conversations with an AI-powered chatbot, support customers instantly with live chat, and showcase reviews to build trust, all from one simple dashboard.

**Average Rating:** 4.9/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Salesgroup AI Chatbot?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Salesgroup AI Chatbot?

- **Seller:** [Salesgroup AI](https://www.g2.com/sellers/salesgroup-ai)
- **Year Founded:** 2024
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=92992da4df8dd05be4ac2b8f049338ab921fedbf98cb52e4b1e9ec6548a5c6f3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesgroup-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 62% Small, 33% Medium

#### What Do G2 Reviewers Say About Salesgroup AI Chatbot?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **quick and clear responses** from the chatbot, enhancing customer engagement and service accessibility.
- Users value the **effective communication** of the Salesgroup AI Chatbot, enhancing client engagement and support seamlessly.
- Users value the **supportive and engaging nature** of Salesgroup AI Chatbot, enhancing client relationships through consistent interaction.
- Users appreciate the **ease of use** of Salesgroup AI Chatbot, making scheduling and inquiries hassle-free and efficient.
- Users appreciate the **speedy responses** of Salesgroup AI Chatbot, making interactions fast and efficient for clients.

##### Cons

- Users find **usage limitations** in Salesgroup AI Chatbot, especially with manual updates and reminder flexibility.
- Users find that it doesn't handle **complex legal questions** , which may necessitate direct client interactions.
- Users experience **generic replies** from the chatbot at times, though improvements can be made with custom FAQs.
- Users desire **more style customization** options to align the chatbot with their brand identity more effectively.
- Users find the **limited language support** lacks advanced translations, impacting communication with Asian tourists effectively.

#### What Are Recent G2 Reviews of Salesgroup AI Chatbot?

**["24/7 Help for Parents and Students"](https://www.g2.com/survey_responses/salesgroup-ai-chatbot-review-11656370)**

**Rating:** 5.0/5.0 stars

_— Michael B._

[Read full review](https://www.g2.com/survey_responses/salesgroup-ai-chatbot-review-11656370)

**["Made tour bookings and support Easy"](https://www.g2.com/survey_responses/salesgroup-ai-chatbot-review-11657294)**

**Rating:** 4.0/5.0 stars

_— Sofia A._

[Read full review](https://www.g2.com/survey_responses/salesgroup-ai-chatbot-review-11657294)

### [marketbetter](https://www.g2.com/products/marketbetter/reviews)

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's your marketing team. marketbetter's behavioral based nudging helps businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. marketbetter helps businesses book more meetings, generate SEO content for targeted keywords, and auto enriches your leads . Businesses can easily install and identify their top prospects and start engaging with them via channels that are familiar to them such as Microsoft Teams or Slack. Additionally, with marketbetter's AI assistance, businesses can efficiently handle prospect inquiries seamlessly across all communication channels, providing timely and accurate responses that drive leads. marketbetter uses conversational insights to then address content by addressing the most pressing prospect questions and interactions. By using a combination of the interactions, keyword metrics and images, marketbetter is able to provide you content that will leave your competitors in the SEO dust.

**Average Rating:** 4.8/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate marketbetter?

- **Understanding:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.1/10)
- **Reliability:** 10.0/10 (Category avg: 8.8/10)
- **Error Learning:** 9.6/10 (Category avg: 8.1/10)

#### Who Is the Company Behind marketbetter?

- **Seller:** [marketbetter.ai](https://www.g2.com/sellers/marketbetter-ai)
- **Year Founded:** 2024
- **HQ Location:** Plano, Texas
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9384b67ef2c9a077e5c744e3fadf329d97ae16c9d26eb9f6d3516c3b5ba809aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmarketbetter%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 39% Medium, 35% Small

#### What Do G2 Reviewers Say About marketbetter?

_AI-generated summary from verified user reviews_

##### Pros

- Users find marketbetter's **ease of use** transformative, enabling quick setup and an exceptional experience for website visitors.
- Users enjoy the **easy setup** of Marketbetter, appreciating its simple interface and quick onboarding process.
- Users praise the **user-friendly interface** of Marketbetter, appreciating its simple setup and powerful, feature-rich platform.
- Users commend the **responsive and helpful customer support** provided by Marketbetter, enhancing their overall experience and success.
- Users find the **implementation ease** of MarketBetter exceptional, with quick setup and seamless integration enhancing their workflows.

##### Cons

- Users find the **learning curve steep** , requiring assistance and better documentation for effective use of Marketbetter.
- Users find the **poor navigation** of MarketBetter challenging, making it hard to fully utilize the platform's potential.
- Users find **usage limitations** frustrating due to complex navigation and a need for better user-friendly guidance.
- Users find the **complex interface** challenging, requiring assistance for navigation and content updates.
- Users find the **complexity** of the platform overwhelming, often needing assistance to navigate and utilize its features.

#### What Are Recent G2 Reviews of marketbetter?

**["Streamlined Global Outreach and Engagement"](https://www.g2.com/survey_responses/marketbetter-review-13197983)**

**Rating:** 4.0/5.0 stars

_— Verified User in International Affairs_

[Read full review](https://www.g2.com/survey_responses/marketbetter-review-13197983)

**["Revolutionized Our SDR Campaigns Effortlessly"](https://www.g2.com/survey_responses/marketbetter-review-12345739)**

**Rating:** 5.0/5.0 stars

_— tanya H._

[Read full review](https://www.g2.com/survey_responses/marketbetter-review-12345739)

### [Simplified](https://www.g2.com/products/simplified/reviews)

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and simplicity, Simplified helps over 2,000,000 creators, marketers and businesses to scale their marketing, streamline their workflows, and get work done in a few clicks. With a no-code design editor, AI writer, stunning templates, multiple brand kits, unlimited workspaces, and in-app publishing, you can start and finish your marketing without switching tabs. Ever.

**Average Rating:** 4.6/5.0

**Total Reviews:** 4,447

#### How Do G2 Users Rate Simplified?

- **Understanding:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 9.1/10)
- **Reliability:** 7.5/10 (Category avg: 8.8/10)
- **Error Learning:** 7.5/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Simplified?

- **Seller:** [Simplified](https://www.g2.com/sellers/simplified)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **Twitter:** @sosimplified  
7,924 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7aa73432a05414c07e331377556a61e182f8ce59cfa8ab1fca81f707b3eac3bb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsosimplified%2F&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Writing and Editing, Marketing and Advertising
- **Company Size:** 94% Small, 4% Medium

#### What Do G2 Reviewers Say About Simplified?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of Simplified, appreciating its intuitive tools and responsive AI for content creation.
- Users love the **amazing AI writing capabilities** of Simplified, making tasks like grant writing effortless and efficient.
- Users find the **AI writer's assistance** invaluable for creating unique content across various products effortlessly.
- Users love the **time-saving features and collaboration tools** of Simplified, enhancing productivity and creativity effortlessly.
- Users highlight the **ease of use** of Simplified, making it accessible for everyone, including beginners.

##### Cons

- Users feel frustrated by the **limited credits** and lack of affordable subscription options for Simplified.
- Users express concern over the **limited free credits** for students, wishing for more accessibility in learning AI.
- Users note the **limitations in command generation** and word count, impacting the overall functionality and usability.
- Users often face **insufficient credits** as glitches cause lost requests, impacting content creation and user satisfaction.
- Users find the cost of **subscription and credits** for Simplified to be high and not student-friendly.

#### What Are Recent G2 Reviews of Simplified?

**["All-in-One Content Creation That Boosts Productivity"](https://www.g2.com/survey_responses/simplified-review-13127220)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/simplified-review-13127220)

**["Clean, All-in-One Platform That Speeds Up Marketing Content Creation"](https://www.g2.com/survey_responses/simplified-review-13036316)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/simplified-review-13036316)

#### What Are G2 Users Discussing About Simplified?

- [What is Simplified used for?](https://www.g2.com/discussions/what-is-simplified-used-for) - 1 comment, 1 upvote

### [Zoom Virtual Agent](https://www.g2.com/products/zoom-virtual-agent/reviews)

Zoom Virtual Agent is an AI-powered solution that helps businesses deliver fast, effortless support to customers across both voice and digital messaging channels. It uses agentic AI to understand context, reason through complex requests, and take action to resolve issues end to end. Natively connected to Zoom Contact Center, it enables seamless handoffs between virtual and live agents while powering connected workflows and insights through Zoom Quality Management —unifying every channel into a consistent customer journey and driving continuous optimization. Built on Zoom’s scalable, secure platform, it’s fast to deploy, easy to manage, and flexible enough to grow with your business—giving customers instant answers without waiting on live support, reducing customer effort, and driving long-term loyalty that creates measurable financial upside.

**Average Rating:** 4.5/5.0

**Total Reviews:** 213

#### How Do G2 Users Rate Zoom Virtual Agent?

- **Understanding:** 6.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.1/10)
- **Reliability:** 5.8/10 (Category avg: 8.8/10)
- **Error Learning:** 6.7/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Zoom Virtual Agent?

- **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Company Website:** www.zoom.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @zoom  
1,042,714 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website)  
13,494 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Retail
- **Company Size:** 73% Medium, 23% Small

#### What Do G2 Reviewers Say About Zoom Virtual Agent?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless connectivity** of Zoom Virtual Agent for effective customer support and smooth transitions to live agents.
- Users appreciate the **ease of use** of Zoom Virtual Agent, enjoying its seamless integration and automation for customer support.
- Users value the **s seamless integrations** of Zoom Virtual Agent, enhancing efficiency in customer support and overall user experience.
- Users appreciate the **automation capabilities** of Zoom Virtual Agent, providing instant, efficient customer support responses effortlessly.
- Users appreciate the **helpfulness** of Zoom Virtual Agent in quickly resolving customer queries and enhancing overall support efficiency.

##### Cons

- Users notice the **limitations in AI response** when facing complex queries, necessitating frequent human assistance and setup effort.
- Users note that the **AI inaccuracy** can lead to unhelpful responses for complex queries, impacting effectiveness.
- Users note the **inaccuracy** of Zoom Virtual Agent, particularly with complex queries and varied phrasing, impacting helpfulness.
- Users often find the **learning curve steep** , requiring time and effort for effective setup and ongoing maintenance.
- Users find the **not intuitive** setup of Zoom Virtual Agent challenging, requiring significant effort for effective customization and training.

#### What Are Recent G2 Reviews of Zoom Virtual Agent?

**["Clean UI and Easy Setup, But Needs Better Spacing"](https://www.g2.com/survey_responses/zoom-virtual-agent-review-13047486)**

**Rating:** 4.5/5.0 stars

_— Mehdi A._

[Read full review](https://www.g2.com/survey_responses/zoom-virtual-agent-review-13047486)

**["Efficient Automation with Excellent Support"](https://www.g2.com/survey_responses/zoom-virtual-agent-review-12979095)**

**Rating:** 5.0/5.0 stars

_— Zaid M._

[Read full review](https://www.g2.com/survey_responses/zoom-virtual-agent-review-12979095)

#### What Are G2 Users Discussing About Zoom Virtual Agent?

- [What is Solvvy used for?](https://www.g2.com/discussions/what-is-solvvy-used-for) - 1 comment

### [CoSupport AI](https://www.g2.com/products/cosupport-ai-2025-07-17/reviews)

CoSupport AI is a fully customizable AI platform for customer service — designed to automate, scale, and enhance support operations at every level.

**Average Rating:** 4.9/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate CoSupport AI?

- **Understanding:** 9.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 9.1/10)
- **Reliability:** 10.0/10 (Category avg: 8.8/10)
- **Error Learning:** 9.8/10 (Category avg: 8.1/10)

#### Who Is the Company Behind CoSupport AI?

- **Seller:** [CoSupport AI](https://www.g2.com/sellers/cosupport-ai)
- **Year Founded:** 2020
- **HQ Location:** 5356 Hermitage Ave., Valley Village, CA, 91607, US
- **Twitter:** @cosupportai  
76 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8992e6ec2bdfe95831913786724ed6501e939cf62865e15198a70bc42196626&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F98213887%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 54% Small, 38% Medium

#### What Do G2 Reviewers Say About CoSupport AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **fast integration and precise responses** from CoSupport AI, enhancing overall customer satisfaction significantly.
- Users value the **time-saving capabilities** of CoSupport AI, achieving significant results without interrupting daily workflows.
- Users highlight the **efficiency** of CoSupport AI, achieving faster response times and streamlined workflows effortlessly.
- Users value the **accurate and precise responses** of CoSupport AI, enhancing support capabilities without expanding teams.
- Users value the **accurate responses and automation** provided by CoSupport AI, significantly enhancing their support efficiency.

##### Cons

- Users find the **difficult setup** of CoSupport AI tedious, though support from the team is appreciated.
- Users find the **difficult implementation** of CoSupport AI challenging, hindering effective onboarding and team integration.
- Users find the **integration difficulty** with CoSupport AI challenging, complicating the onboarding process and teamwork.
- Users find the **learning curve challenging** , requiring time and effort for setup and adjustments with CoSupport AI.
- Users find the **initial onboarding setup difficult** , making team integration a challenging experience with CoSupport AI.

#### What Are Recent G2 Reviews of CoSupport AI?

**["Great for Customer Support Efficiency"](https://www.g2.com/survey_responses/cosupport-ai-review-12579802)**

**Rating:** 5.0/5.0 stars

_— Stephen M._

[Read full review](https://www.g2.com/survey_responses/cosupport-ai-review-12579802)

**["An AI Agent That's Helpful"](https://www.g2.com/survey_responses/cosupport-ai-review-11589593)**

**Rating:** 5.0/5.0 stars

_— Matthew B._

[Read full review](https://www.g2.com/survey_responses/cosupport-ai-review-11589593)

### [TESS AI](https://www.g2.com/products/tess-ai/reviews)

Tess AI is the Agentic AI platform for the future of work. Create AI agents that collaborate, communicate, and drive productivity across your organization - integrated with over 150 AI Models

**Average Rating:** 4.7/5.0

**Total Reviews:** 386

#### How Do G2 Users Rate TESS AI?

- **Understanding:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 9.1/10)
- **Reliability:** 8.7/10 (Category avg: 8.8/10)
- **Error Learning:** 8.1/10 (Category avg: 8.1/10)

#### Who Is the Company Behind TESS AI?

- **Seller:** [Pareto Group](https://www.g2.com/sellers/pareto-group)
- **Year Founded:** 2016
- **HQ Location:** Rio de Janeiro, Brazil
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=caae821547c351321c4aa03a942998eb2acecefed5b0f4b59d58b651e18942d0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10298538&secure%5Burl_type%5D=linkedin_company_website)  
98 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Proprietário
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 88% Small, 8% Medium

#### What Do G2 Reviewers Say About TESS AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of TESS AI, finding it simplifies daily tasks with its useful tools.
- Users love the **extensive AI resources** available with TESS AI, enhancing their projects and image generation capabilities.
- Users value the **concentration of useful tools** in TESS AI, enhancing productivity and creativity in their work.
- Users appreciate the **extensive AI tools** in TESS AI, enhancing usability and offering diverse content options.
- Users value the **multi-functional AI capabilities** of TESS AI, enabling seamless chatbot creation and diverse integrations.

##### Cons

- Users express concern over the **lack of credit transparency** and suggest improvements for the free plan's credit allocation.
- Users are concerned about **credit issues** such as high costs and insufficient transparency in credit usage.
- Users feel that **limited credits** restrict their usage and would prefer an option for unlimited accounts.
- Users struggle with **credit system issues** due to high costs and lack of transparency in credit usage.
- Users find the **high pricing** limits usage due to credit constraints, impacting overall satisfaction with TESS AI.

#### What Are Recent G2 Reviews of TESS AI?

**["Magnificent structure to use multiple AIs together"](https://www.g2.com/survey_responses/tess-ai-review-12395241)**

**Rating:** 5.0/5.0 stars

_— Rodrigo F._

[Read full review](https://www.g2.com/survey_responses/tess-ai-review-12395241)

**["Advanced Innovation with Exceptional Support"](https://www.g2.com/survey_responses/tess-ai-review-11647209)**

**Rating:** 5.0/5.0 stars

_— Wagner A._

[Read full review](https://www.g2.com/survey_responses/tess-ai-review-11647209)

#### What Are G2 Users Discussing About TESS AI?

- [What is Pareto Quantic used for?](https://www.g2.com/discussions/what-is-pareto-quantic-used-for)

### [Boost.ai](https://www.g2.com/products/boost-ai/reviews)

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant™ for Conversational AI Platforms. Competitive differentiators #1: We deliver on what we promise to our customers to ensure their solution is live in days and weeks, not months and years (or never). #2: We enable our customers to stay in hybrid control and seamlessly move between traditional NLUs and LLMs to always deliver the right resolutions to their customers. #3: We are specialists in regulated industries ensuring safety, security and guardrails that customers (and their customers) can rely on. #4: We have the tools and platform to empower our customer's existing teams to be able to develop and deliver their conversational AI solution. Technical features of our platform #1: Hybrid AI Flexibility Combining multilingual, fine-tuned NLP and LLMs for AI Agent orchestration and dialogue management. #2: User friendly UI for non-technical builders Intuitive builder enabling non-technical teams to confidently design and deploy AI Agents in days. #3: Enterprise security and collaboration Guardrails, PII masking, role-based access, staging, audit trails, approval and testing pipelines. #4: Persona-based Automated Test Studio Persona-based testing simulating real-world dialogues at scale to validate AI Agent performance. #5: Specialized features for regulated industries Fine-tuned AI models, use case libraries, and integrations for banking, insurance, and public sector.

**Average Rating:** 4.7/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate Boost.ai?

- **Understanding:** 7.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 9.1/10)
- **Reliability:** 9.0/10 (Category avg: 8.8/10)
- **Error Learning:** 6.3/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Boost.ai?

- **Seller:** [Boost.ai](https://www.g2.com/sellers/boost-ai)
- **Year Founded:** 2016
- **HQ Location:** Sandnes, Rogaland
- **Twitter:** @boost\_ai\_  
513 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0f63e1dcf9426c59816d1f4545b84028c369bd0a9cc9be540f0eae13646465a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fboost-ai%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
170 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications, Banking
- **Company Size:** 38% Medium, 36% Large

#### What Do G2 Reviewers Say About Boost.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Boost.ai's platform to have a **straightforward and intuitive interface** , making it easy to use and master.
- Users value the **intuitive interface and rich features** of Boost.ai, promoting seamless chatbot and voicebot integration.
- Users appreciate the **helpfulness** of Boost.ai's support team, enhancing project success and user satisfaction.
- Users commend Boost.ai for its **excellent customer support** , enhancing collaboration and responsiveness in their implementations.
- Users commend Boost.ai for its **exceptional customer support** and effective tools that enhance service and experience.

##### Cons

- Users find certain features of Boost.ai **hard to use and unclear** , affecting the overall experience and performance.
- Users find the **AI limitations** in Boost.ai challenging, particularly regarding unclear features and inadequate reporting capabilities.
- Users struggle with a **steep learning curve** , finding some features unclear and not intuitive initially.
- Users express a desire for **greater customization** options in Boost.ai, particularly for analytics and reporting features.
- Users find the **limited reporting and analytics features** of Boost.ai insufficient for effectively analyzing generative AI performance.

#### What Are Recent G2 Reviews of Boost.ai?

**["Excellent AI Platform with Strong Support"](https://www.g2.com/survey_responses/boost-ai-review-11855585)**

**Rating:** 5.0/5.0 stars

_— Nils N._

[Read full review](https://www.g2.com/survey_responses/boost-ai-review-11855585)

**["Technical Associate"](https://www.g2.com/survey_responses/boost-ai-review-11569791)**

**Rating:** 5.0/5.0 stars

_— Leo ._

[Read full review](https://www.g2.com/survey_responses/boost-ai-review-11569791)

#### What Are G2 Users Discussing About Boost.ai?

- [What is Boost.ai used for?](https://www.g2.com/discussions/what-is-boost-ai-used-for)

### [Zaapi](https://www.g2.com/products/zaapi/reviews)

The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Website, Facebook, Instagram, LINE, TikTok, Shopee, and Lazada, Zaapi eliminates fragmented communication and provides a single, intelligent "source of truth" for every customer relationship. As the intelligent engine behind modern engagement, Zaapi provides the infrastructure to deliver a seamless, unified experience in a world where customers expect instant responses across a dozen platforms. By combining deep e-commerce integrations with cutting-edge AI, Zaapi transforms your communication channels from simple inboxes into high-performance revenue drivers. The AI Agent: 80%+ Automation & Serious ROI The Zaapi AI Agent isn't just a chatbot—it’s a digital extension of your team that understands context and brand voice. - Full Automation: Many users achieve 80% or higher full automation of all incoming inquiries, allowing human agents to focus on high-value tasks. - Instant Accuracy: Drastically improve response rates and agent efficiency by deploying an AI trained on your specific business data and knowledge base. - Measurable Growth: By resolving queries 24/7 without delays, the AI Agent drives significant ROI through increased customer satisfaction and higher conversion rates. Versatile Flow Builder: Automate Anything Zaapi’s powerful, no-code Flow Builder allows you to design and deploy sophisticated customer journeys in minutes. With a deep Shopify integration, you can create seamless automations including: - Welcome Flows: Engage new prospects the moment they connect on any channel. Cart Recovery: Automatically trigger personalized recovery messages via WhatsApp or Email to reclaim lost sales. - Order Updates: Proactively send automated notifications for order status and shipping directly to the customer’s preferred app. - Custom Logic: A truly versatile canvas that enables you to automate almost any workflow, from lead qualification to complex multi-step support paths. Deep Analytics & Performance Tracking Zaapi provides the data-driven insights necessary to master your CX strategy. Our detailed analytics suite allows you to: - Analyze Conversations: Gain visibility into every interaction to identify trends, pain points, and customer sentiment. - Monitor Agent Performance: Track individual and team efficiency, response times, and resolution success. - Optimize AI Efficiency: Constantly refine your AI Agent’s performance by reviewing its interactions and success rates across all channels. Why Zaapi? Zaapi empowers businesses to move beyond "replying to messages" and toward "mastering the customer experience." By combining native e-commerce data with a powerful AI engine, Zaapi ensures that every conversation—no matter the channel—contributes to a seamless customer experience.

**Average Rating:** 4.7/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate Zaapi?

- **Understanding:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 9.1/10)
- **Reliability:** 5.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Zaapi?

- **Seller:** [Zaapi](https://www.g2.com/sellers/zaapi)
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 63% Small, 24% Medium

#### What Do G2 Reviewers Say About Zaapi?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zaapi to have a **user-friendly design** , making daily customer support effortless and efficient.
- Users appreciate the **easy setup and intuitive interface** of Zaapi, enhancing daily customer support efficiency across multiple channels.
- Users praise Zaapi for its **efficiency** , making chat management and response automation seamless and time-saving.
- Users appreciate the **seamless integrations** of Zaapi, enhancing efficiency by unifying various communication channels in one platform.
- Users praise Zaapi for its **easy setup** , enabling efficient management of multiple chat channels with minimal effort.

##### Cons

- Users note that **required improvements** include better reporting options, faster performance, and enhanced customer data management.
- Users experience **usage limitations** with Zaapi, particularly concerning file size restrictions for images and videos.
- Users feel the pricing is **a bit high** and could be clearer, with unexpected additional charges for credits.
- Users note the **limited features** of Zaapi, missing important tools for conversion and advanced workflows.
- Users note several **missing features** , particularly in conversion and advanced workflows, affecting the overall functionality.

#### What Are Recent G2 Reviews of Zaapi?

**["All-in-One Chat Solution That Empowers Teamwork"](https://www.g2.com/survey_responses/zaapi-review-12918159)**

**Rating:** 5.0/5.0 stars

_— Natavadee S._

[Read full review](https://www.g2.com/survey_responses/zaapi-review-12918159)

**["Reliable Omnichannel Platform with Excellent Support"](https://www.g2.com/survey_responses/zaapi-review-13058934)**

**Rating:** 5.0/5.0 stars

_— derrick t._

[Read full review](https://www.g2.com/survey_responses/zaapi-review-13058934)

### [Landbot](https://www.g2.com/products/landbot/reviews)

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

**Average Rating:** 4.7/5.0

**Total Reviews:** 306

#### How Do G2 Users Rate Landbot?

- **Ease of Use:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Landbot?

- **Seller:** [Landbot.io](https://www.g2.com/sellers/landbot-io)
- **Company Website:** landbot.io
- **Year Founded:** 2017
- **HQ Location:** Barcelona, ES
- **Twitter:** @landbot\_io  
2,166 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fea191b46c7af8e15040cad9dc1cdcf016571ebb7e76a57f30f82624c68b000d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11248746%2F&secure%5Burl_type%5D=linkedin_company_website)  
64 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Financial Services
- **Company Size:** 75% Small, 20% Medium

#### What Do G2 Reviewers Say About Landbot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Landbot's **ease of use** exceptional, making bot creation accessible and enjoyable for everyone.
- Users love the **super easy and user-friendly** interface of Landbot, making bot creation accessible for everyone.
- Users love the **intuitive interface** of Landbot, making bot creation simple and accessible for everyone.
- Users love the **easy setup** of Landbot, enabling quick and intuitive chatbot creation without prior experience.
- Users love the **interactive and customizable design** of Landbot, enhancing engagement and usability for all users.

##### Cons

- Users are frustrated with **missing features** , particularly the lack of mobile app support and limited language options.
- Users find **limited features** frustrating, particularly for advanced logic and dynamic content without coding skills.
- Users find Landbot to be **expensive** , especially for simple surveys where advanced features may be unnecessary.
- Users find the **layout issues** in Landbot to be frustrating, especially when editing feature-heavy bots.
- Users suggest improvements to the **chat functionality** , citing layout issues and a need for better mobile experience.

#### What Are Recent G2 Reviews of Landbot?

**["Smooth, fun, and surprisingly easy for a first-time chatbot creator."](https://www.g2.com/survey_responses/landbot-review-12084938)**

**Rating:** 5.0/5.0 stars

_— Reneta P._

[Read full review](https://www.g2.com/survey_responses/landbot-review-12084938)

**["Intuitive for Beginners, Needs More Advanced Features"](https://www.g2.com/survey_responses/landbot-review-12728958)**

**Rating:** 4.0/5.0 stars

_— Rishabh J._

[Read full review](https://www.g2.com/survey_responses/landbot-review-12728958)

#### What Are G2 Users Discussing About Landbot?

- [What is Landbot used for?](https://www.g2.com/discussions/what-is-landbot-used-for)
- [What does Landbot do?](https://www.g2.com/discussions/what-does-landbot-do)
- [How do you make a chatbot on WhatsApp?](https://www.g2.com/discussions/how-do-you-make-a-chatbot-on-whatsapp)
- [How do you use a Landbot?](https://www.g2.com/discussions/how-do-you-use-a-landbot) - 1 comment
- [What is a Landbot?](https://www.g2.com/discussions/what-is-a-landbot) - 1 comment

### [Fini](https://www.g2.com/products/fini/reviews)

Fini is the #1 AI agent for customer service. Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the majority of your support volume. When needed, Fini seamlessly hands off complex cases to your team with full conversation and action history, ensuring no customer is left behind. Fini consistently delivers more accurate, higher-quality answers and handles more complex queries than any other AI agent. Fini comes with the industry’s most robust end-to-end capabilities, empowering teams to analyze, train, test, and deploy - all within a secure, no-code workspace designed for continuous quality improvement. - Analyze: Instantly surface deep insights and AI-powered suggestions to maximize performance and spot new automation opportunities. - Train: Simple, no-code tools to configure Fini’s knowledge, workflows, tone, and actions, continuously adapting from real ticket data. - Test: A full-featured testing suite to evaluate, refine, and ensure Fini’s answer quality and reliability before and after you go live. - Deploy: Easily launch Fini across all your customer service channels and helpdesks, including Zendesk, Intercom, Salesforce, HubSpot, and more. Fini is powered by the proprietary RAGless Retrieval Engine, a breakthrough RAGless architecture purpose-built for support automation. Every layer is optimized for precision, speed, security, and reliability, allowing Fini to autonomously resolve more conversations, across more channels, than competing AI agents. Fini integrates natively or via API with all major helpdesks, CRMs, and channels, and adapts to your unique workflows. Your team can focus on priority issues, using full context and Copilot assist, while Fini continuously improves from every interaction, raising the standard for customer satisfaction at scale. Choose Fini to deliver instant, empathy-driven support, while your team enjoys more time for high-value work and your business achieves the next level of customer success.

**Average Rating:** 4.9/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Fini?

- **Ease of Use:** 9.5/10 (Category avg: 9.1/10)
- **Reliability:** 10.0/10 (Category avg: 8.8/10)
- **Error Learning:** 10.0/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Fini?

- **Seller:** [Fini](https://www.g2.com/sellers/fini)
- **Year Founded:** 2022
- **HQ Location:** Amsterdam, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c9359bf4f3ecc94f2ebb77d62517389c8d37a9847e41d5bd7a3e30da4c6d7e5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fusefini&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 62% Medium, 38% Small

#### What Do G2 Reviewers Say About Fini?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Fini for their **exceptional customer support** , highlighting responsiveness and a true partnership approach.
- Users praise Fini for its **super easy integrations** , allowing them to see immediate value from the product.
- Users commend Fini for its **incredible support team** , which provides prompt assistance and values customer feedback.
- Users value the **exceptional support and partnership** Fini offers, enhancing their overall experience with the product.
- Users value the **customizability** of Fini, appreciating its tailored solutions and effective dashboard tools for success.

#### What Are Recent G2 Reviews of Fini?

**["Fast Time-to-Value, Powerful Software & AI, and World Class Onboarding with Fini"](https://www.g2.com/survey_responses/fini-review-13188940)**

**Rating:** 4.5/5.0 stars

_— Alec L._

[Read full review](https://www.g2.com/survey_responses/fini-review-13188940)

**["Fini cut our reply time to 1 hour and freed up team capacity"](https://www.g2.com/survey_responses/fini-review-12621744)**

**Rating:** 5.0/5.0 stars

_— Kai M._

[Read full review](https://www.g2.com/survey_responses/fini-review-12621744)

### [WotNot](https://www.g2.com/products/wotnot/reviews)

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

**Average Rating:** 4.6/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate WotNot?

- **Understanding:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 9.1/10)
- **Reliability:** 6.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind WotNot?

- **Seller:** [WotNot](https://www.g2.com/sellers/wotnot)
- **Year Founded:** 2018
- **HQ Location:** Ahmedabad, Gujarat
- **Twitter:** @wotnot  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c6046b603fa7e9a8a2f715db416b2b5b0ff858a94e906c65457f97dd0ccd59e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14537921%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Education Management
- **Company Size:** 65% Small, 29% Medium

#### What Do G2 Reviewers Say About WotNot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find WotNot's platform incredibly **easy to use** , appreciating its intuitive interface and seamless integration capabilities.
- Users commend WotNot's **exceptional customer support** , noting its quick responses and helpful assistance during chatbot deployment.
- Users find WotNot's **helpful customer support** invaluable, making chatbot creation and integration a smooth experience.
- Users praise WotNot for its **seamless integrations** , enhancing chatbot functionality and improving user experience throughout.
- Users highlight the **ease of use and rapid deployment** of WotNot, appreciating its intuitive interface and excellent support.

##### Cons

- Users face **integration issues** with WotNot, making it challenging to connect with other platforms effectively.
- Users find the **lack of integrations** frustrating, wishing for more compatibility with various tools and platforms.
- Users often mention **limited features** of WotNot, pointing out the need for more robust functionalities and integrations.
- Users face challenges due to **missing features** like inadequate integrations and the need for better customization options.
- Users face **chatbot issues** such as errors, limited backend access, and slow feature maturation impacting their experience.

#### What Are Recent G2 Reviews of WotNot?

**["AI Chatbots and Automations driving Real Operational Impact"](https://www.g2.com/survey_responses/wotnot-review-12381704)**

**Rating:** 4.5/5.0 stars

_— Ojas K._

[Read full review](https://www.g2.com/survey_responses/wotnot-review-12381704)

**["WotNot Makes Chatbot Building Fast and Easy with an Intuitive, Stable Flow Builder"](https://www.g2.com/survey_responses/wotnot-review-12323412)**

**Rating:** 4.0/5.0 stars

_— Zaid B._

[Read full review](https://www.g2.com/survey_responses/wotnot-review-12323412)

#### What Are G2 Users Discussing About WotNot?

- [What is drift chatbot?](https://www.g2.com/discussions/what-is-drift-chatbot)
- [What are chatbots used for?](https://www.g2.com/discussions/wotnot-what-are-chatbots-used-for)
- [What is WotNot?](https://www.g2.com/discussions/what-is-wotnot)
- [Is WotNot free?](https://www.g2.com/discussions/is-wotnot-free) - 1 comment

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